SIEMENS WM14VPH4GB Washing machine User Manual
- June 4, 2024
- SIEMENS
Table of Contents
WM14VPH4GB Washing machine
Washing machine
WM14VPH4GB
en User manual and installation instructions Register your product on My
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For further information, please refer to the Digital User Guide.
Table of contents
1 Safety …………………………………….. 4 1.1 General information……………….. 4 1.2 Intended
use…………………………. 4 1.3 Restriction on user group……….. 4 1.4 Safe installation
…………………….. 5 1.5 Safe use ………………………………. 7 1.6 Safe cleaning and mainten-
ance…………………………………….. 9 2 Preventing material damage ….. 10 3 Environmental
protection and
saving energy……………………….. 11 3.1 Disposing of packaging ……….. 11 3.2 Save
energy and conserve
resources……………………………. 11 3.3 Energy saving mode ……………. 11 4 Installation and
connection……. 12 4.1 Unpacking the appliance ……… 12 4.2 Contents of
package……………. 12 4.3 Requirements for the install-
ation location ………………………. 12 4.4 Removing the transit bolts ……. 13 4.5
Connecting the appliance …….. 14 4.6 Aligning the appliance………….. 15 4.7
Connecting the appliance to
the electricity supply…………….. 16 5 Familiarising yourself with
your appliance………………………. 17 5.1 Appliance …………………………… 17 5.2 Detergent
drawer…………………. 18 5.3 Control panel………………………. 18 6 Before using for the first
time … 19 6.1 Starting an empty washing
cycle ………………………………….. 19
7 Display …………………………………. 20 8 Buttons ………………………………… 22 9 Programmes
…………………………. 24 10 Accessories………………………… 28 11 Laundry………………………………. 28 11.1
Preparing the laundry …………. 28 12 Detergents and care
products …………………………….. 29 13 Basic operation …………………… 29 13.1 Switching on the
appliance …. 29 13.2 Setting a programme …………. 29 13.3 Adjusting the programme
settings …………………………….. 29 13.4 Loading laundry…………………. 29 13.5 Using a
measuring aid for
liquid detergent …………………. 30 13.6 Use the measuring aid for
liquid detergent …………………. 30 13.7 Adding detergent and care
product …………………………….. 30 13.8 Starting the programme ……… 31 13.9 Soaking
laundry ………………… 31 13.10 Adding laundry ………………… 31 13.11 Cancelling the pro-
gramme ………………………….. 31 13.12 Resuming the programme
when the programme status is Rinse Hold …………. 31 13.13 Unloading the laundry
………. 31 13.14 Switching off the appliance……………………………….. 32
2
14 Childproof lock……………………. 32 14.1 Activating the childproof
lock ………………………………….. 32 14.2 Deactivating the childproof
lock ………………………………….. 32 15 Home Connect ……………………. 32 15.1 Connecting the
appliance
to a WLAN home network (Wi-Fi) with WPS function ……. 33 15.2 Connecting the
appliance to a WLAN home network (Wi-Fi) without WPS function…………………………………… 33
15.3 Connecting the appliance to the Home Connect app…… 34 15.4 Activating Wi-
Fi on the appliance ……………………………… 34 15.5 Deactivating Wi-Fi on the appliance
………………………….. 34 15.6 Resetting the appliance network settings ………………… 35 15.7
Remote start ……………………… 35 15.8 Remote diagnostics …………… 35 15.9 Data
protection………………….. 35 16 Basic settings……………………… 36 17 Cleaning and servicing
………… 36 17.1 Cleaning the drum……………… 36 17.2 Cleaning the detergent
drawer………………………………. 36 17.3 Cleaning the drain pump…….. 37 17.4 Cleaning the
intake opening in the rubber gasket ……… 39 18 Troubleshooting………………….. 41 18.1
Emergency release ……………. 50 19 Transportation, storage and disposal
……………………………… 50 19.1 Removing the appliance …….. 50 19.2 Inserting the transit
bolts…….. 50 19.3 Using the appliance again ….. 50 19.4 Disposing of old
appliance …. 51
en 20 Customer Service………………… 51 20.1 Product number (E-Nr.) and
production number (FD)……… 51 21 Consumption values……………. 53 22 Technical
specifications………. 54 23 Declaration of Conformity ……. 54
3
enSafety
1Safety
Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and
the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if
it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ For
washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ With tap water and commercially available
detergents and care
products suitable for washing machines. ¡ In private households and in
enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of max. 4000 m above sea level. 1.3Restriction
on user group This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or inadequate
experience and/or knowledge, provided that they are supervised or have been
instructed on how to use the appliance safely and have understood the
resulting dangers. Children must not play with the appliance. Cleaning and
user maintenance must not be performed by children unless they are being
supervised. Keep children under the age of 3 years and pets away from the
appliance.
4
Safetyen
1.4Safe installation Take note of the safety instructions when installing the
appliance.
WARNING Risk of electric shock! Improper installation is dangerous. Connect
and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply
with alternating cur-
rent only via a properly installed socket with earthing. The protective
conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a
sufficiently large cross section. When using a residual current circuit
breaker, only use a type with the mark. Never equip the appliance with an
external switching device, e.g. a timer or remote control. When the appliance
is installed, the mains plug of the power cord must be freely accessible. If
free access is not possible, an all-pole isolating switch must be installed in
the permanent electrical installation according to the installation
regulations. When installing the appliance, check that the power cable is not
trapped or damaged. If the insulation of the power cord is damaged, this is
dangerous. Never let the power cord come into contact with hot appliance parts
or heat sources. Never let the power cord come into contact with sharp points
or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non-
approved adapters. Do not use extension cables or multiple socket strips. If
the power cord is too short, contact Customer Service. Only use adapters
approved by the manufacturer.
5
enSafety
WARNING Risk of injury! The high weight of the appliance may result in injury
when lifted. Do not lift the appliance on your own. If this appliance is not
correctly installed in a washer-dryer stack, the installed appliance may fall.
Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is
permitted. Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit. Do not install
appliances from different manufacturers and with varying depths and widths in
a washer-dryer stack. Do not install a washer-dryer stack on a platform; the
appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place
the appliance on a clean, even, solid surface. Align the appliance using the
appliance feet and a spirit level. If hoses and power cords have been laid
incorrectly, this causes a tripping hazard. Lay hoses and power cords in such
a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off. Do not move the appliance
by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to
cuts. Do not touch the sharp edges on the appliance.
6
Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never
operate a damaged appliance. Never pull on the power cord to unplug the
appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is
damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the
water tap. Call customer services. Page 51 An ingress of moisture can cause an
electric shock. Only use the appliance in enclosed spaces. Never expose the
appliance to intense heat or humidity. Do not use steam- or high-pressure
cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance,
thereby putting their lives at risk. Do not install the appliance behind a
door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances,
unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so
that the appliance door will no longer close.
WARNING Risk of suffocation! Children may breathe in or swallow small parts,
causing them to suffocate. Keep small parts away from children. Do not let
children play with small parts.
7
enSafety
WARNING Risk of poisoning! Detergents and care products may result in
poisoning if consumed. If accidentally swallowed, seek medical advice. Keep
detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with cleaning
agents that contain solvents may cause an explosion in the appliance. Rinse
pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb
onto the appliance. Do not stand on or climb onto the appliance. The appliance
may tip over if you sit on or lean against the open door. Do not sit on or
lean against the appliance door. Do not place any objects on the appliance
door. Reaching into the drum while it is still turning may cause hand
injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not
touch the hot detergent solution.
CAUTION Risk of injury! This appliance runs programmes that use active oxygen.
Active oxygen can cause eyes to water and irritate the mucosa. Do not open the
appliance door using the emergency release if
a programme is running with active oxygen. Wait for the appliance door to be
released.
8
Safetyen
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent
and care products may spray out from the appliance. Contact with eyes or skin
may cause irritation. Rinse eyes and/or skin thoroughly with clean water if
they come
into contact with detergents or care products. If accidentally swallowed, seek
medical advice. Keep detergents and care products out of the reach of
children. 1.6Safe cleaning and maintenance Take note of the safety
instructions when cleaning and performing maintenance work on the appliance.
WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to
the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly
qualified person in order to prevent any risk. An ingress of moisture can
cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original
accessories is dangerous. Only use the manufacturer’s original spare parts and
original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain
solvents. Do not use cleaning agents that contain solvents.
9
enPreventing material damage
2Preventing material Preventingmaterialdamage damage
Follow these instructions to avoid ma- Preventingmaterialdamage terial damage
and damage to the appliance. ATTENTION! The functionality of the appliance may
be impaired if you use the wrong quantity of fabric softener, detergent, care
product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the
function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 24 The
appliance is secured for transportation using transit bolts. Transit bolts
which have not been removed may result in material damage and damage to the
appliance. Before starting up the appliance, remove the transit bolts
completely and keep them in a safe place. Before transport, fit the transit
bolts fully in order to prevent damage in transit. Material damage may be
caused if the water inlet hose is connected incorrectly. Tighten the screw
connections on the water inlet until they are handtight. Ideally, connect the
water inlet hose directly to the water tap, without any additional connecting
elements such as adapters, extensions, valves or similar. Ensure that the
inner diameter of the water tap is at least 17 mm.
Make sure that the length of the thread on the connection to the water tap is
at least 10 mm.
If the water pressure is too high or too low, the appliance may not be able to
operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10
bar). If the water pressure exceeds the maximum value specified, a pressure-
reducing valve must be installed between the drinking water connection and the
hose set of the appliance. Do not connect the appliance to the mixer tap of an
unpressurised hot-water boiler. Modified or damaged water hoses may result in
material damage and damage to the appliance. Never kink, crush, modify or cut
through water hoses. Only use the water hoses supplied with the appliance or
genuine spare hoses. Never re-use water hoses that have been used before.
Operating the appliance using water that is dirty or too hot may lead to
material damage and damage to the appliance. Only operate the appliance with
cold mains water. Unsuitable cleaning products may damage the surfaces of the
appliance. Do not use harsh or abrasive detergents. Do not use cleaning
products with a high alcohol content. Do not use hard scouring pads or
cleaning sponges. Clean the appliance with nothing but water and a soft, damp
cloth.
10
Environmental protection and saving energyen
Remove all detergent residue, spray residue or other residues immediately if
they come into contact with the appliance.
3Environmental protec- Environmentalprotectionandsavingenergy tion and saving
energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by
type and dispose of them separately.
Reduce the washing temperature for lightly and normally soiled laundry. a At
lower temperatures, the appli-
ance consumes less energy. For light to normal soiling, lower temperatures
than indicated on the care label are also sufficient.
Set the maximum spin speed if you want to dry the laundry in the tumble dryer
afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption.
A higher spin speed reduces the residual moisture in the laundry and increases
the volume of the spin noise.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and use maximum
load capacity. a Energy consumption and water
consumption is most efficient.
Use the economy programme settings. a If you adjust the programme set-
tings for a programme, the display shows the expected consumption.
Add detergent based on the laundry’s degree of soiling. a For light to normal
soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from
the detergent manufacturer.
Wash the laundry without prewash. a Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous automatic load adjustment function. a Depending
on the type of fabric
and load capacity, the continuous automatic load adjustment function optimally
adjusts the water consumption and programme duration.
3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically
switches to energy-saving mode. Energy-saving mode ends when you use the
appliance again. If you do not continue operating the appliance, it switches
off. Note: If Wi-Fi is activated, the appliance will not switch itself off
automatically.
11
enInstallation and connection
4Installation and con- Installationandconnection nection
Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation
with the appliance may cause material damage and damage to the appliance.
Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1.
Remove any packaging and protective covers completely from the appliance.
“Disposing of packaging”, Page 11. 2. Check the appliance for visible damage.
3. Open the appliance door. “Basic operation”, Page 29 4. Remove any
accessories from the drum. 5. Close the appliance door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery. ATTENTION! If the appliance is operated with incomplete or
defective accessories, the appliance may not be able to operate properly, or
this may result in material damage or damage to the appliance. Do not operate
the appliance with
incomplete or defective accessories.
12
Replace the accessories in question before operating the appliance.
“Accessories”, Page 28
Note: The appliance has been tested at the factory to check it is in working
order. As a result, water stains may remain in the appliance. These marks will
disappear after the first wash cycle. The delivery consists of the following:
¡ Washing machine ¡ Accompanying documents ¡ Transit bolts
“Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose
“Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching
live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may
tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 28 before using
the appliance for the first time. ATTENTION! The appliance may contain
residual water. If you tilt the appliance beyond 40°, this residual water may
leak out. Tilt the appliance carefully.
Installation loca- Requirements tion
Base
Secure the appliance with fixing brackets Page 28.
Wooden joist floor Kitchen unit Against a wall
Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm. Do not trap the hoses between the wall and the appliance.
Installation and connectionen
4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of
the appliance. Note: Keep the transit bolt screws and the sleeves in a safe
place for future transport Page 50. 1. Pull the hoses out of the holders.
2. Unscrew and remove all 4 screws for the transit bolts with a WAF 13
wrench.
ATTENTION! Residual water may freeze. Freezing residual water may damage the
appliance and frozen hoses may burst. Do not install the appliance out-
doors or in areas where there is a risk of frost.
13
enInstallation and connection 3. Pull the power cable out of the
holder.
6. Press down on the 4 cover caps.
4. Remove the 4 sleeves.
4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.
5. Put on the 4 cover caps.
2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).
3. Open the water tap carefully and check that the connection points are
tight.
14
Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
ATTENTION! When draining, the water outlet hose is subject to water pressure
and may come loose from the installed connection point. Secure the water
outlet hose
against unintentional loosening.
Note: Observe the draining heights. The maximum draining height is 100 cm.
Siphon
Secure the connection point with a (2440 mm) hose clamp.
Sink
Fix and secure
the water outlet
hose with an el-
bow
Page 28.
Installation and connectionen
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from
moving, align the appliance correctly. 1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
2. To align the appliance, turn the appliance feet. Check that the appliance
is level using a spirit level.
Plastic pipe with rubber sleeve or gully
Fix and secure the water outlet hose with an elbow Page 28.
All appliance feet must stand firmly on the ground.
15
enInstallation and connection 3. Screw the lock nuts tightly against
the housing using a WAF 17 wrench.
In doing so, hold the foot tight and do not adjust its height.
4.7Connecting the appliance to the electricity supply
1. Insert the mains plug of the appliance’s power cable in a socket nearby.
The connection details of the appliance can be found under Technical data Page
54.
2. Check the mains plug is inserted properly.
16
Familiarising yourself with your applianceen
5Familiarising yourself with your appliance
Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.
3
4
56
2
7
7
1
On certain models, specific details such as the colour and shape may differ from those pictured.
1
Maintenance flap for the drain pump Page 37
2 Door
3 Detergent drawer Page 18
4 Control panel Page 18
5 Water outlet hose Page 15
6 Power cord Page 16
7 Transit bolts Page 13
17
enFamiliarising yourself with your appliance
5.2Detergent drawer
1
Measuring aid for liquid detergent
“Using a measuring aid for
liquid detergent”, Page 30
4
2
Compartment II: ¡ Detergent for main wash
3
¡ Water softener ¡ Bleach
¡ Stain remover
3
Compartment : ¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
12
4
Compartment I: ¡ Detergent for prewash
¡ Hygiene detergent
5.3Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2
4
1
1
3
3
1 Programmes
2
Programme selector Page 29
3 Buttons Page 22
4 Display Page 20
18
6Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
6.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove
any residual water, run the first wash cycle without any laundry. 1. Press .
The switch-on process takes a few seconds. 2. Set the Drum Clean programme. 3.
Close the door. 4. Pull out the detergent drawer. 5. Pour standard washing
powder into compartment II.
Before using for the first timeen 8. Start the first wash cycle or press
to switch off the appliance. “Basic operation”, Page 29
To prevent foaming, use only half of the amount of detergent recommended by
the detergent manufacturer for light soiling. Do not use detergent suitable
for woollens or delicates. 6. Push in the detergent drawer. 7. Press
Start/Reload to start the programme. a The display shows the remaining
programme duration. a After the programme has ended, the display shows: -0-.
19
enDisplay
7Display Display
The Display display shows the current settings, options or relevant
information.
Display 0:40 1 10h 1 9,0 kg 1
– 1400
90
-P-01 Example 20
Designation Programme duration/programme time remaining “Ready in” time
Recommended load Spin speed
Temperature
Prewash Wash Rinse Spin Pause End of programme
More information Approximate expected programme duration or programme time
remaining.
“Buttons”, Page 22 The maximum load capacity for the selected programme in kg.
Set spin speed in rpm. “Buttons”, Page 22 = No final spin, only draining
: Rinse Hold, no draining Set temperature in °C. “Buttons”, Page 22
(cold) Programme status Programme status Programme status Programme status
Programme status Programme status
Display
E:35 / -10 1 1 Example
Displayen
Designation Childproof lock
Blood Grass Red Wine Grease and oil Energy consumption
Water consumption
Wi-Fi
Energy manager
Foam detection system Door Tap Error
More information
¡ lights up: The childproof lock is activated.
¡ flashes: The childproof lock is activated and the appliance has been
operated. “Deactivating the childproof lock”, Page 32
The stain type is activated.
The stain type is activated.
The stain type is activated.
The stain type is activated.
Energy consumption for the selected pro-
gramme.
¡ : Low energy consumption
¡
: High energy consumption
Water consumption for the selected pro-
gramme.
¡ : Low water consumption
¡
: High water consumption
¡ Lights up: The appliance is connected to your home network.
¡ Flashes: The appliance is trying to connect to your home network.
“Home Connect “, Page 32
The appliance is connected to the smart energy system (energy manager). Connecting the appliance to the energy manager
The appliance has detected too much foam.
The door is unlocked and can be opened.
¡ No water pressure. ¡ The water pressure is too low.
Error code, error display, signal.
21
enButtons
8Buttons Buttons
The Buttons selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for .
Button Start/Reload varioSpeed
(Select)
– Ready In +
Temperature Spin Speed
(mains switch) Remote Start
– 3 sec. + Spin Speed Prewash
Selection ¡ Start ¡ Cancel ¡ Pause ¡ Activate ¡ Deactivate
Multiple selection
Up to 24 hours
90 °C – 1400
¡ Switch on ¡ Switch off ¡ Activate ¡ Deactivate ¡ Open the
Home Connect menu ¡ Activate ¡ Deactivate Multiple selection ¡ Activate ¡
Deactivate
More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption
increases. The washing result is not affected by this. Select the type of
stain. The temperature, drum movement and soaking time are all adjusted to
suit the type of stain. Set the programme end. The programme duration is
already included in the set number of hours. Once the programme has started,
the programme duration is displayed. Adjust the temperature in °C. Adjust the
spin speed or activate (Rinse Hold). If is selected, the water is not drained
at the end of the washing cycle and the spin cycle is deactivated. The laundry
remains in the rinsing water. Switch the appliance on or off.
“Remote start”, Page 35
“Childproof lock”, Page 32
Basic settings Activate or deactivate prewash, e.g. for washing heavily soiled
laundry.
22
Button Extra Rinse
Less Ironing
Selection ¡ Activate ¡ Deactivate
¡ Activate ¡ Deactivate
Buttonsen
More information Activate or deactivate an additional rinse cycle. Recommended
for particularly sensitive skin or in regions with very soft water. Activate
or deactivate the reduced creasing programme. In order to reduce creasing in
the laundry, the spin cycle and the spin speed are adapted. The laundry is
damp enough after washing that it needs to be hung out on a washing line.
23
enProgrammes
9Programmes Programmes
Programmes
Note: The laundry’s care labels provide you with additional information about
programme selection. Care symbols on the care labels
Programme Cottons Eco 40-60
Cottons Colour 1 varioSpeed
Description
Max. load (kg)
Wash hard-wearing items made from cotton, linen 9,0
or blended fabrics.
5,01
Also suitable as a short programme for normally
soiled laundry when you activate varioSpeed .
Programme setting:
¡ Max. 90 °C
¡ Max. 1400 rpm
Wash items made from cotton, linen or blended
9,0
fabrics.
Note: Fabrics which can be washed from 40 °C up to 60 °C as per the care symbol can be washed together. The washing performance corresponds to the best possible washing performance class according to the legal requirements. For this programme, the washing temperature is automatically adjusted depending on the load size, in order to achieve the best possible energy efficiency with the best possible washing result. You cannot change the washing temperature.
Programme setting:
Note: The temperature cannot be adjusted in this programme and is set automatically.
¡ Max. – °C
¡ Max. 1400 rpm
Wash hard-wearing items made from cotton, linen 9,0 or blended fabrics. Energy-saving programme. Note: To save energy, the actual washing temperature may deviate from the set washing temperature. The washing performance meets legal requirements. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm
activated
24
Programmesen
Programme
Description
Max. load (kg)
Easy Care
Wash items made from synthetic or blended fab- 4,0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm
Mixed Fabrics
Wash items made from cotton, linen, or synthetic or 4,0 blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm
Delicate/Silk
Wash delicate, washable items made from silk, vis- 2,0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm
Wool
Hand- or machine-washable items that are made 2,0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm
powerSpeed 59′ Wash items made from cotton, linen, or synthetic or 5,0 blended fabrics. Suitable for lightly and normally soiled laundry. Optimum washing results in under an hour. Programme setting: ¡ Max. 40 °C ¡ Max. 1400 rpm
Rinse
Rinse and then spin the laundry, and drain the wa- ter. Programme setting: Max. 1400 rpm
Spin/Drain
Spin and drain the water.
If you only want to drain the water, activate . The
laundry is not spun.
Programme setting: Max. 1400 rpm
1 varioSpeed activated
25
enProgrammes
Programme Outdoor Drum Clean
Rapid 15’/30′
sensoFresh 1 varioSpeed
Description
Max. load (kg)
Wash all-weather and outdoor clothing with mem- 2,0 brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm
Cleaning and caring for the drum.
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40 °C or
lower
¡ After a prolonged period of non-use
Use washing powder or a detergent that contains bleach. Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator will flash to remind you if you have not used a programme at 60 °C or higher for a long time.
Wash items made from cotton, or synthetic or blen- 4,0 ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . The maximum load is reduced to 2,0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm
For all washable items and for items that are suit- 1,0 able for professional cleaning only. Programme for freshening up dry laundry or removing odours, e.g. cigarette or kitchen odours. Dry the drum with a cloth before loading the laundry. Tip: The programme does not remove stains or sweat odours.
activated
26
Programme 1 varioSpeed
Programmesen
Description
In this programme, you can select the intensity of the active oxygen
treatment. “Buttons”, Page 22 activated
Max. load (kg)
27
enAccessories
10Accessories Accessories
Use Accessories original accessories. These have been made especially for your appliance.
Water inlet hose extension
Fixing brackets Elbow Liquid detergent insert Platform
Use
Order number
Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m).
WZ10131
Improves the stability of WX975600 the appliance.
Secure the water outlet 00655300 hose in place.
Measure liquid detergent.
00605740
Install the appliance at a WZWP20W raised height so that it can be easily loaded and unloaded.
11Laundry Laundry
Laundry
Note: You can find further information in the digital instruction manual by
scanning the QR code in the table of contents or on www.siemenshome.bsh-
group.com . To remove odours, you can also simply freshen up fabrics using
active oxygen.
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the
drum. Remove all items from any pock-
ets in your laundry before using the appliance. To protect your appliance and
the laundry, prepare the laundry beforehand. Empty any pockets
28
Brush sand out of all collars and pockets
Close bed covers and cushion covers
Close all zips, Velcro fasteners, hooks and eyes
Tie cloth belts, apron strings, etc. together or use a laundry bag.
Tie together longer drawstrings, and tie cords with solid endpieces in hoods
or trousers
Remove curtain hooks and lead strips or use a mesh laundry bag
Use a mesh laundry bag for small items of laundry, such as children’s socks
Some stubborn or dried-in stains can be removed by washing several times
Wash large and small items of laundry together
Do not rub fresh stains but dab them with soapy water
Separate items of laundry and shake them out, or observe the programme
description
12Detergents and care Detergentsandcareproducts products
Detergents and care products
Notes ¡ More detailed instructions for use
can be found on www.siemenshome.bsh-group.com or by scanning the QR code on
the title page of this user manual. ¡ Observe the information on safety Page 4
and preventing material damage Page 10. The manufacturer’s instructions for
use and dosage can be found on the packaging. Notes ¡ Only use liquid
detergents that are self-flowing ¡ Do not mix different liquid detergents ¡ Do
not mix detergent and fabric softener ¡ Do not use products that have expired
or are highly congealed ¡ Do not use products containing solvents, caustic
agents or volatile substances (e.g. bleach) ¡ Use dyes sparingly as salt may
damage stainless steel ¡ Do not use bleaching agents in the appliance
13Basic operation Basicoperation
Basic operation
Note: You can find further information in the digital instruction manual by
scanning the QR code in the table of contents or on www.siemenshome.bsh-
group.com .
Detergents and care productsen
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected.
“Installation and connection”, Page 12 Press .
The switch-on process takes a few seconds. Note: The lighting for the drum
goes out automatically.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”,
Page 24
2. If necessary, adjust the programme settings Page 29.
13.3Adjusting the programme settings
Requirement: A programme has been set. “Setting a programme”, Page 29 Adjust
the programme settings.
“Buttons”, Page 22 Note: The programme settings are not saved permanently for
the programme.
13.4Loading laundry
Note: To prevent creasing, take note of the maximum load for the “Programmes”,
Page 24. Requirement: The laundry is prepared. “Laundry”, Page 28 1. Open the
door.
Make sure that the drum is empty. 2. Place the laundry in the drum.
29
enBasic operation
3. Close the door. Ensure that there is no laundry trapped in the door.
13.5Using a measuring aid for liquid detergent
If you order the measuring aid as an accessory, you must use the measuring
aid. 1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.
2. Slide the measuring aid forwards. 3. Fold the measuring aid down and
click it into place.
3. Insert the measuring aid.
4. Insert the detergent drawer.
13.6Use the measuring aid for liquid detergent
To add liquid detergent, you can use a measuring aid in the detergent drawer.
- Pull out the detergent drawer. 30
4. Push in the detergent drawer.
13.7Adding detergent and care product
Notes ¡ Do not use the measuring aid for
liquid detergent for gel detergents, washing powder, or if Prewash or “Ready
in” time are activated. ¡ Observe the information about detergents and care
products Page 29. 1. Pull out the detergent drawer. 2. Pour in detergent.
“Detergent drawer”, Page 18 3. If required, add the care product. 4. Push in
the detergent drawer.
13.8Starting the programme
Note: If you want to change the time until the programme ends, set the “Ready
in” time first. Press Start/Reload. a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the
drum. a The display shows either the programme duration or the “Ready in”
time. a If you start a programme with active oxygen, the drum lights up after
the programme starts and the mist that is created can be seen. a After the
programme has ended, the display shows: -0-.
13.9Soaking laundry
Note: No additional detergent is required. The washing solution is then used
for washing. 1. Start the programme. 2. To pause the programme, after ap-
prox. 10 minutes, press Start/Reload. 3. To resume the programme, after the
desired soaking time, press Start/Reload.
13.10Adding laundry
Note: If you a start a programme with active oxygen, you cannot add any
laundry after the programme has started. 1. Press Start/Reload.
The appliance pauses. Note: If appears, it is not possible to add laundry.
When goes out, it is possible to add laundry. 2. Open the appliance door.
Basic operationen 3. Add or remove laundry. 4. Close the appliance door. 5.
Press Start/Reload.
13.11Cancelling the programme
Note: If you cancel a programme with active oxygen, the door will remain
locked for up to 25 minutes until there is no longer any active oxygen in the
drum. and flash while the active oxygen is being removed. The door is then
unlocked. 1. Press Start/Reload. 2. Open the appliance door.
The appliance door remains locked for safety reasons if the temperature and
water levels are high. If the temperature is high, start
the Rinse programme. If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”,
Page 24 3. Remove the laundry Page 31.
13.12Resuming the programme when the programme status is Rinse Hold
1. Start the Spin programme or select a suitable programme for draining.
“Programmes”, Page 24
2. Press Start/Reload.
13.13Unloading the laundry
1. Open the appliance door. 2. Remove the laundry.
31
enChildproof lock
13.14Switching off the appliance
1. Press . 2. Turn off the tap. 3. Wipe the rubber gasket dry and re-
move any foreign objects.
Press and hold the two 3 sec. + buttons for approx.
3 seconds. So that the programme currently running is not cancelled, the
programme selector must be set to the initial programme. a goes out in the
display.
4. Leave the appliance door and detergent drawer open so that residual water
can evaporate.
14Childproof lock Childprooflock
Secure Childprooflock your appliance against being operated unintentionally
using the controls.
14.1Activating the childproof lock
Press and hold the two 3 sec. + buttons for approx.
3 seconds. a The display shows . a The controls are locked. a The childproof
lock remains active
even after the appliance has been switched off.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched
on. 32
15Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connecting your appliance to a
mobile device lets you control its functions via the Home Connect app, adjust
its basic settings and monitor its operating status. Note: You can find
further information in the digital instruction manual by scanning the QR code
in the table of contents or on www.siemenshome.bsh-group.com . The Home
Connect services are not available in every country. The availability of the
Home Connect function depends on the availability of Home Connect services in
your country. You can find information about this at: www.home-connect.com. ¡
“Connecting the appliance to a
WLAN home network (Wi-Fi) with WPS function”, Page 33 ¡ “Connecting the
appliance to a WLAN home network (Wi-Fi) without WPS function”, Page 33 The
Home Connect app guides you through the entire login process. Follow the
instructions in the Home Connect app to configure the settings. Tips ¡ Please
consult the documents supplied by Home Connect. ¡ Please also follow the
instructions in the Home Connect app.
Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also observed when
operating the appliance via the Home Connect app. “Safety”, Page 4 ¡ Operating
the appliance on the appliance itself always takes priority. During this time
it is not possible to operate the appliance using the Home Connect app.
15.1Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function
Requirements ¡ Your router has a WPS function. ¡ Wi-Fi is activated on the
router. ¡ The Wi-Fi basic setting is activated
on the appliance. “Activating Wi-Fi on the appliance”, Page 34 ¡ The appliance
receives signals from the WLAN home network (WiFi) at its installation
location. ¡ The Home Connect app is installed on your mobile device. 1. Press
and hold Remote Start for at least 3 seconds. a The display shows Aut. 2.
Press Start/Reload. 3. Press the WPS button on the router within the next 2
minutes. Take note of the information in the documents for your router. a
flashes on the display. a The device connects to the Wi-Fi home network. a If
the display shows and lights up permanently, the appliance is connected to the
Wi-Fi home network.
Home Connect en
4. If the appliance is not connected to the Wi-Fi home network, the display
shows Err. Check whether the appliance is within the range of the Wi-Fi home
network. Reconnect the appliance to the Wi-Fi home network with WPS function.
5. Connect the appliance to the Home Connect app. Page 34
15.2Connecting the appliance to a WLAN home network (Wi-Fi) without WPS
function
If your router does not have a WPS function, you can connect the appliance to
your WLAN home network (Wi-Fi) manually. Requirements ¡ Wi-Fi is activated on
the router. ¡ The Wi-Fi basic setting is activated
on the appliance. “Activating Wi-Fi on the appliance”, Page 34 ¡ The appliance
receives signals from the WLAN home network (WiFi) at its installation
location. ¡ The Home Connect app is installed on your mobile device. 1. Press
and hold Remote Start for at least 3 seconds. a The display shows Aut. 2. Set
the programme to position 2. a The display shows SAP. 3. Press Start/Reload. a
flashes on the display. a The appliance now sets up its own Wi-Fi home network
with the name (SSID) HomeConnect. 4. Call up the Wi-Fi settings on the mobile
device.
33
enHome Connect
Connect the mobile device to the HomeConnect Wi-Fi network and enter the Wi-Fi
password (key) HomeConnect. a Your mobile device connects to the appliance.
The connection process may take up to 60 seconds. 5. Open the Home Connect app
on your mobile device and carry out the steps in the app. 6. In the Home
Connect app, enter the network name (SSID) and password (key) for your home
network. 7. Carry out the steps in the Home Connect app to connect the
appliance. a If the display shows and lights up permanently, the appliance is
connected to the Wi-Fi home network. 8. If the appliance is not connected to
the Wi-Fi home network, the display shows Err. Check whether the appliance is
within the range of the Wi-Fi home network. Reconnect the appliance to the Wi-
Fi home network with WPS function. 9. Connect the appliance to the Home
Connect app Page 34.
15.3Connecting the appliance to the Home Connect app
Requirements ¡ The appliance is connected to the
WLAN home network (Wi-Fi). ¡ The Home Connect app is open
and you have logged on. 1. Set the programme to position 3. a The display
shows APP.
2. Press Start/Reload. a The appliance connects to the
Home Connect app. 3. Once your appliance is displayed
in the Home Connect app, carry out the last steps in the Home Connect app. a
If the display shows , the appliance is connected to the Home Connect app.
15.4Activating Wi-Fi on the appliance
Note: When Wi-Fi is activated, the energy consumption increases in comparison
to the values specified in the consumption value table. 1. Press and hold
Remote Start for
approx. 3 seconds. 2. Set the programme to position 4. a The display shows
Con. 3. Press Start/Reload repeatedly until
the display shows On. a Wi-Fi is activated.
Note: If Wi-Fi is activated, the appliance will not switch itself off
automatically.
15.5Deactivating Wi-Fi on the appliance
1. Press and hold Remote Start for at least three seconds.
2. Set the programme to position 4. a The display shows Con. 3. Press
Start/Reload repeatedly until
the display shows OFF. a Wi-Fi is deactivated.
Note: The connection is automatically re-established when the Wi-Fi is
switched back on.
34
15.6Resetting the appliance network settings
1. Press and hold Remote Start for at least 3 seconds.
2. Set the programme to position 5. a The display shows rES. 3. Press
Start/Reload. a The display shows YES. 4. Press Start/Reload. a The network
settings are reset. a If End is shown on the display, the
network settings are reset.
15.7Remote start
Enable the appliance for remote start via the Home Connect app.
Activating remote start Notes ¡ Remote start is deactivated for
safety reasons in the following circumstances: Open the appliance door.
Press Start/Reload. Press Remote Start . Switch off the appliance.
Following a power cut. ¡ For safety reasons, remote start cannot be activated
if the appliance door is open. Requirements ¡ The appliance is connected to
your Wi-Fi home network. ¡ The appliance is connected to the Home Connect app.
¡ A programme is selected. Press Remote Start . If you press and hold the
button for at least 3 seconds, the Home Connect menu opens. If you briefly
press the button, the appliance is enabled for remote start via the Home
Connect app.
Home Connect en
If you open the appliance door, the function is automatically deactivated. a
Remote Start lights up. Note: To deactivate the function, press Remote Start .
15.8Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance. Tip: For further information and details about the availability of
Remote Diagnostics in your country, please visit the service/support section
of your local website: www.home-connect.com
15.9Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi
communication module installed). ¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection). ¡ The current
software and hardware version of your appliance. ¡ Status of any previous
reset to factory settings.
35
enBasic settings This initial registration prepares the Home Connect functions
for use and is only required when you want to use the Home Connect functions
for the first time. Note: Please note that the Home Connect functions can only
be utilised with the Home Connect app. Information on data protection can be
retrieved in the Home Connect app.
16Basic settings Basicsettings
You Basicsettings can configure the appliance to meet your needs. Note: You
can find further information in the digital instruction manual by scanning the
QR code in the table of contents or on www.siemenshome.bsh-group.com .
Leave the appliance to dry after every operation with the door open, and leave
the detergent drawer to dry.
Run the Drum Clean programme without laundry and using all-purpose washing
powder.
17.2Cleaning the detergent drawer
1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.
17Cleaning and servi- Cleaningandservicing cing
To keep your appliance working effi- Cleaningandservicing ciently for a long
time, it is important to clean and maintain it carefully. Note: You can find
further information in the digital instruction manual by scanning the QR code
in the table of contents or on www.siemenshome.bsh-group.com .
17.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of
ventilation for the appliance may damage the drum and cause injury. Regularly
run a programme for
cleaning the drum or wash at temperatures of at least 60 °C.
36
3. Pull out the insert upwards.
4. Clean the detergent drawer and insert with water and a brush, and then dry them.
Cleaning and servicingen
17.3Cleaning the drain pump
Clean the drain pump in the event of faults, e.g. blockages or rattling
noises. Emptying the drain pump 1. Turn off the water tap. 2. Switch off the
appliance. 3. Disconnect the appliance’s mains
plug from the power supply. 4. Open and remove the service flap.
5. Fit the insert and click it into place.
1 2
6. Clean the opening for the detergent drawer.
5. Slide a sufficiently large container under the opening.
7. Push in the detergent drawer. 37
enCleaning and servicing 6. Take the drain hose out of the
holder.
9. Insert the drain hose into the holder.
CAUTION – Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
Do not touch the hot detergent
solution.
To allow the detergent solution to flow out into the container, remove the sealing cap.
Cleaning the drain pump Requirement: The drain pump is empty. Page 37
1. Since water may remain in the drain pump, unscrew the pump cap carefully.
The filter insert in the pump housing may become stuck due to coarse particles
of dirt. Loosen the dirt and remove the filter insert.
8. Firmly press on the sealing cap.
38
2. Clean the interior, the thread on the pump cap and the pump housing.
Cleaning and servicingen 5. Screw the pump cap as far as it
will go.
90°
The pump cap is comprised of two parts which can be taken apart for cleaning. 3. Ensure that both impellers can turn.
The handle on the pump cap must be in a vertical position. 6. Insert and close the service flap.
2 1
4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.
17.4Cleaning the intake opening in the rubber gasket
Regularly check the intake opening in the rubber gasket for any blockages and
clean the intake opening. 1. Open the appliance door.
39
enCleaning and servicing 2. Remove any blockages from the
intake opening. Note: Do not use any sharp or pointed objects.
40
Troubleshootingen
18Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read
the troubleshooting information before contacting after-sales service. This
will avoid unnecessary costs.
WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to
the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
Fault The display goes out and Start/Reload flashes.
“E:30 / -80”
Cause and troubleshooting Energy-saving mode is active Press any button. a The
symbol lights up again. Drain pipe or water outlet hose is blocked. Clean the
drain pipe and the water outlet hose. Drain pipe or water drain hose is caught
or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. Drain pump is blocked. “Cleaning the drain pump”, Page
37 The water outlet hose is connected too high. Install the water outlet hose
at a maximum height of
1 metre. Pump cover is not correctly assembled. Correctly assemble the pump
cover. Detergent dosage is too high. Immediate measure: Mix one tablespoon of
fabric
softener with 0.5 litres of water and pour the mixture into the left-hand
compartment (not for outdoor clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next washing cycle with the same load.
Unapproved extension installed on the water drain hose. Remove any unapproved
extensions from the water hose. Connecting the appliance
41
enTroubleshooting Fault “E:30 / -80” “E:36 / -25 / -26” “E:38 / -25 / -26”
lights up.
42
Cause and troubleshooting The pump cap is not fully screwed in. Ensure that
the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position.
Drain pump is blocked. “Cleaning the drain pump”, Page 37
Drain pump is blocked. “Cleaning the drum”, Page 36
if the fault is displayed again, “Cleaning the drain pump”, Page 37
Inlet opening of the rubber gasket is blocked. “Cleaning the intake opening in
the rubber gas-
ket”, Page 39
The water pressure is low. No remedial action possible. The filters in the
water inflow are blocked. Clean the filters in the water inflow.
The tap is turned off. Turn on the tap.
The water inlet hose is kinked or jammed. Ensure that the water inlet hose is
not kinked or
jammed.
Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand
compartment (not for outdoor clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next washing cycle with the same load.
The temperature is too high. Wait until the temperature has dropped.
“Cancelling the programme”, Page 31
Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24
Laundry is caught in the door. 1. Open the door again. 2. Remove any trapped
laundry. 3. Close the door.
Troubleshootingen
Fault lights up. flashes.
All other error codes. “E:30/-20”
The appliance is not working.
The programme does not start.
Cause and troubleshooting 4. Press Start/Reload to start the programme. Door
is not closed. 1. Close the door. 2. Press Start/Reload to start the
programme. Malfunction Call the after-sales service.
“Customer Service”, Page 51 Solenoid valve defective. Call the after-sales
service.
“Customer Service”, Page 51 Detergent dosage is too high. Reduce the amount of
detergent for the next wash-
ing cycle with the same load. Additional water is added. Do not add any extra
water to the appliance while it
is operating. The mains plug of the power cord is not plugged in. Connect the
appliance to the power supply. The circuit breaker in the fuse box has
tripped. Check the circuit breaker in the fuse box. There has been a power
cut. Check whether the lighting in your kitchen or other
appliances are working. You have not pressed Start/Reload. Press Start/Reload.
Door is not closed. 1. Close the door. 2. Press Start/Reload to start the
programme. Childproof lock is activated. “Deactivating the childproof lock”,
Page 32 – Ready In + is activated. Check whether – Ready In + is activated.
“Buttons”, Page 22 Laundry is caught in the door. 1. Open the door again. 2.
Remove any trapped laundry. 3. Close the door. 4. Press Start/Reload to start
the programme.
43
enTroubleshooting
Fault
Cause and troubleshooting
The door cannot be opened.
is activated. Continue the programme by selecting Spin or
Drain and pressing Start/Reload. “Resuming the programme when the programme
status is Rinse Hold”, Page 31
The temperature is too high. Wait until the temperature has dropped. “Cancelling the programme”, Page 31
Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24
Power failure. Open the door using the emergency release.
“Emergency release”, Page 50
The water is not drain- Drain pipe or water outlet hose is blocked.
ing.
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe
and water drain hose are
not kinked or trapped.
Drain pump is blocked. “Cleaning the drain pump”, Page 37
is activated. Continue the programme by selecting Spin or
Drain and pressing Start/Reload. “Resuming the programme when the programme
status is Rinse Hold”, Page 31
The water outlet hose is connected too high. Install the water outlet hose at
a maximum height of
1 metre.
Pump cover is not correctly assembled. Correctly assemble the pump cover.
Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand
compartment (not for outdoor clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next washing cycle with the same load.
Unapproved extension installed on the water drain hose.
44
Troubleshootingen
Fault
Cause and troubleshooting
The water is not drain- Remove any unapproved extensions from the water
ing.
hose. Connecting the appliance
Water is not flowing in. Detergent is not being dispensed.
You have not pressed Start/Reload. Press Start/Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow.
The tap is turned off. Turn on the tap.
The water inlet hose is kinked or jammed. Ensure that the water inlet hose is
not kinked or
jammed.
The spin cycle runs several times.
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.
Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
The programme dura- The programme operation is optimised electronically.
tion changes during This may change the programme duration.
the wash cycle.
Not a fault no action required.
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.
Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault no action required.
No water is visible in the drum.
Water is below the visible area. Not a fault no action required. Do not add
any extra water to the appliance while it
is operating.
Drum jerks after the This is caused by an internal motor test.
programme starts.
Not a fault no action required.
Residual water is present in the compartment .
Insert in compartment is blocked. “Cleaning the detergent drawer”, Page 36
45
enTroubleshooting
Fault Vibrations and movement of the appliance whilst spinning. Drum rotates,
water does not flow in. Heavy foam build-up
High spin speed not reached.
The spin programme does not start.
Cause and troubleshooting Appliance is not correctly aligned. Aligning the
appliance The appliance feet are not fixed. Secure the appliance feet.
Aligning the appliance Transit bolts have not been removed. Removing the
transit bolts Load detection is active. Not a fault no action required.
Note: The load detection can take up to two minutes. Detergent dosage is too
high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand
compartment (not for outdoor clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next washing cycle with the same load.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Less Ironing is activated. Select the programmes that are suitable
for the type of fabric. Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in the drum. Different sized
items of laundry distribute themselves better during the spin cycle. Start the
Spin programme. Drain pipe or water outlet hose is blocked. Clean the drain
pipe and the water outlet hose. Drain pipe or water drain hose is caught or
jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distributed. Redistribute the
laundry in the drum.
46
Troubleshootingen
Fault The spin programme does not start.
Cause and troubleshooting Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Start the Spin programme.
Rushing, hissing noise.
Water is flushed under pressure into the detergent drawer. Not a fault normal operating noise.
Loud noises during the spin cycle.
Appliance is not correctly aligned. Aligning the appliance
The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed. Removing the transit bolts
Persistent, quiet whirr- Active oxygen treatment is active.
ing fan noise.
Not a fault normal operating noise.
Banging noises, rattling in the drain pump.
Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 37
Slurping, rhythmical suction noise.
The drain pump is active, the detergent solution is pumped out. Not a fault normal operating noise.
Creasing.
The spin speed is too high. The next time you run a wash cycle, set a lower
spin speed.
The load is too large. The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric. Select the programmes that are
suitable for the
type of fabric.
Detergent or fabric Too much detergent/fabric softener in the detergent
softener drips off the drawer.
seal and collects on When dosing liquid detergent and fabric softener, the door or in the seal observe the marking in the detergent drawer and
fold.
do not dose above this.
The spin result is not satisfactory. The laundry is too wet/too damp.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the Spin programme.
47
enTroubleshooting
Fault The spin result is not satisfactory. The laundry is too wet/too damp.
Detergent residue on the damp washing. Detergent residue on the dry laundry.
HomeConnect is not working correctly. No connection to the home network.
Cause and troubleshooting Less Ironing is activated. Select the programmes
that are suitable for the
type of fabric. Drain pipe or water outlet hose is blocked. Clean the drain
pipe and the water outlet hose. Drain pipe or water drain hose is caught or
jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distributed. Redistribute the
laundry in the drum. Note: Where possible, mix large and small items in the
drum. Different sized items of laundry distribute themselves better during the
spin cycle. Start the Spin programme. Unbalance load detection system is using
a reduced spin speed to eliminate an unbalance. Redistribute the laundry in
the drum. Note: Where possible, mix large and small items in the drum.
Different sized items of laundry distribute themselves better during the spin
cycle. Start the Spin programme. Detergents may contain water-insoluble
substances that deposit on the laundry. Start the Rinse programme. Detergents
may contain water-insoluble substances that deposit on the laundry. Brush out
the laundry after washing and drying. Different causes are possible. Go to www
.home-connect.com. Wi-Fi is switched off. “Activating Wi-Fi on the appliance”,
Page 34 Wi-Fi is activated but a connection to your home network cannot be
established. 1. Ensure that the home network is available.
48
Troubleshootingen
Fault
Cause and troubleshooting
No connection to the home network.
2. Reconnect the appliance to the home network. “Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function”, Page 33 “Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function”, Page 33
Water is leaking out at Water inlet hose is not correctly/securely connected.
the water inlet hose. 1. Connect the water supply hose correctly. Connect-
ing the water inlet hose 2. Tighten the screw connection.
Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.
Water outlet hose is not connected correctly. Connect the water outlet hose
correctly. Water out-
let connection types
Odours have formed in the appliance.
Humidity and detergent residue may promote the formation of bacteria.
“Cleaning the drum”, Page 36 If you are not using the appliance, leave the
door
and detergent drawer open so that residual water can evaporate.
49
enTransportation, storage and disposal
18.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 37 1. ATTENTION!
Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool
and release.
3. Switch off the appliance. 4. Unplug the appliance’s mains plug. 5. Drain
the water.
“Cleaning the drain pump”, Page 37 6. Detach the hoses.
19.2Inserting the transit bolts
Secure the appliance for transportation using transit bolts in order to
prevent damage. 1. Use a screwdriver to remove the 4
cover caps.
a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
19Transportation, stor- Transportation,storageanddisposal age and disposal
You can find out here how to prepare Transportation,storageanddisposal your
appliance for transportation and storage. You will also find out how to
dispose of old appliances.
19.1Removing the appliance
Note: More detailed instructions for use can be found on www.siemenshome.bsh-
group.com or by scanning the QR code on the title page of this user manual. 1.
Turn off the water tap. 2. Empty the water inlet hose.
50
Keep the cover caps. 2. Install the 4 transit bolts. Refer to
the description Removing the transit bolts for this and proceed in reverse
order.
19.3Using the appliance again
For further information, see “Installation and connection”, Page 12 and
“Before using for the first time”, Page 19.
19.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance,
thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening.
With redundant appliances, unplug the power cord. Then cut through the cord
and damage the lock on the appliance door beyond repair so that the appliance
door will no longer close. 1. Unplug the appliance from the mains. 2. Cut
through the power cord. 3. Dispose of the appliance in an environmentally
friendly manner. Information about current disposal methods are available from
your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling of used appliances as applicable throughout the EU.
Customer Serviceen
20Customer Service CustomerService
If you have any queries on use, are CustomerService unable to rectify faults
on the appliance yourself or if your appliance needs to be repaired, contact
Customer Service. Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from Customer Service for a
period of at least 10 years from the date on which your appliance was placed
on the market within the European Economic Area. Note: Under the terms of the
manufacturer’s warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website. If you contact Customer Service, you will require the product number
(ENr.) and the production number (FD) of your appliance. The contact details
for Customer Service can be found in the enclosed Customer Service directory
or on our website.
20.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the
appliance’s rating plate. Depending on the model, the rating plate is located:
¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance.
51
enCustomer Service Make a note of your appliance’s details and the Customer
Service telephone number to find them again quickly.
52
Consumption valuesen
21Consumption values Consumptionvalues
The Consumptionvalues following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456.
Programme
Load (kg)
Pro- Energy
gramm con-
e dura- sump-
tion
tion
(h:min)1 (kWh/
cycle)1
Water consumption (l/ cycle)1
Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1
Residual moisture (%)1
Eco 40-602 9,0
3:40 1,010 67,0 40
1400 53,00
Eco 40-602 4,5
2:50 0,504 44,0 31
1400 53,00
Eco 40-602 2,5
2:30 0,240 34,0 24
1400 53,00
Cot-
9,0
tons 20 °C
3:05 0,380 90,0 22
1400 50,00
Cot-
9,0
tons 40 °C
3:20 1,080 90,0 42
1400 50,00
Cot-
9,0
tons 60 °C
3:20 1,750 90,0 60
1400 50,00
Cot-
9,0
tons 40 °C +
Prewash
3:49 1,150 100,0 42
1400 50,00
Easy
4,0
Care 40 °C
2:27 0,750 56,0 43
1200 30,00
Mixed Fab- 4,0 rics 40 °C
1:00 0,600 42,0 41
1400 55,00
Wool 30 ° 2,0 C
0:41 0,200 40,0 25
800
25,00
1 Due to the influence of water pressure, hardness and inlet temperature,
ambient temperature, type, amount and soiling of laundry, detergent used,
fluctuations in the power supply and the selected additional functions, the
actual values may deviate from the stated values.
2 Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15 °C).
53
enTechnical specifications
22Technical specifica- Technicalspecifications tions
Technical specifications
Appliance height
84,8 cm
Appliance width 59,8 cm
Appliance depth 63,2 cm
Weight
73,9 kg1
Maximum load 9,0 kg
Mains voltage
220-240 V, 50 Hz
Minimum in- 10 A stallation protection
Nominal power 2300 W
Power consumption
¡ Off mode: 0,10 W
¡ Left-on mode: 0,50 W
¡ Time until the networked standby mode is set (Wi-Fi): 5 mins
¡ Networked standby mode (Wi-Fi): 1,50 W
Water pressure
¡ Minimum: 100 kPa (1 bar)
¡ Maximum: 1000 kPa (10 bar)
Length of the wa- 150 cm ter inlet hose
Length of the wa- 150 cm ter outlet hose
Length of the power cable
210 cm
1 Depending on the appliance specifications
This product contains light sources from energy efficiency class F. These
light sources are available as a spare part and must only be replaced by
trained specialist staff. You can find more information about your model
online at https:// eprel.ec.europa.eu/1. This web address is linked to the
official EU EPREL product database. Please then follow the instructions on
searching for models. The model identifier is made up of the characters before
the slash in the product number (E-Nr.) on the rating plate. Alternatively,
you can also find the model identifier in the first line of the EU energy
label.
23Declaration of Con- DeclarationofConformity formity
BSH Hausgeräte GmbH hereby de- DeclarationofConformity clares that the
appliance with Home Connect functionality conforms to the basic requirements
and other relevant provisions of Directive 2014/53/ EU. A detailed RED
Declaration of Conformity can be found online at www.siemens-home.bsh-
group.com among the additional documents on the product page for your
appliance.
1 Only applies to countries in the European Economic Area 54
Declaration of Conformityen
Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.1 A detailed Declaration of Conformity can be found online at www.siemenshome.bsh- group.com/uk/ among the additional documents on the product page for your appliance.1
Only applies to Great Britain 2.4 GHz band (24002483.5 MHz): Max. 100 mW 5 GHz band (51505350 MHz + 54705725 MHz): Max. 100 mW
BE BG CZ DK DE EE
IE
FR HR IT
CY LI
LV
LT
MT NL AT PL PT RO
SI
SE NO CH TR IS
UK (NI)
5 GHz WLAN (Wi-Fi): For indoor use only.
EL ES LU HU SK FI
AL
BA
MD
ME
MK
RS
UK
UA
5 GHz WLAN (Wi-Fi): For indoor use only.
1 Only applies to Great Britain 55
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home
.bsh-group.com
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances
Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT
United Kingdom
Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG
9001612358
9001612358
(010823)
en
References
- Nect | Home
- My Siemens - Your world of possibilities | Siemens Home
- Connect your household | Home Connect
- Welcome to Siemens Home Appliances International
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