SIEMENS WM14VPH4GB Washing machine User Manual

October 26, 2023
SIEMENS

WM14VPH4GB Washing machine

Washing machine
WM14VPH4GB
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en
For further information, please refer to the Digital User Guide.

Table of contents
1 Safety …………………………………….. 4 1.1 General information……………….. 4 1.2 Intended use…………………………. 4 1.3 Restriction on user group……….. 4 1.4 Safe installation …………………….. 5 1.5 Safe use ………………………………. 7 1.6 Safe cleaning and mainten-
ance…………………………………….. 9 2 Preventing material damage ….. 10 3 Environmental protection and
saving energy……………………….. 11 3.1 Disposing of packaging ……….. 11 3.2 Save energy and conserve
resources……………………………. 11 3.3 Energy saving mode ……………. 11 4 Installation and connection……. 12 4.1 Unpacking the appliance ……… 12 4.2 Contents of package……………. 12 4.3 Requirements for the install-
ation location ………………………. 12 4.4 Removing the transit bolts ……. 13 4.5 Connecting the appliance …….. 14 4.6 Aligning the appliance………….. 15 4.7 Connecting the appliance to
the electricity supply…………….. 16 5 Familiarising yourself with
your appliance………………………. 17 5.1 Appliance …………………………… 17 5.2 Detergent drawer…………………. 18 5.3 Control panel………………………. 18 6 Before using for the first time … 19 6.1 Starting an empty washing
cycle ………………………………….. 19

7 Display …………………………………. 20 8 Buttons ………………………………… 22 9 Programmes …………………………. 24 10 Accessories………………………… 28 11 Laundry………………………………. 28 11.1 Preparing the laundry …………. 28 12 Detergents and care
products …………………………….. 29 13 Basic operation …………………… 29 13.1 Switching on the appliance …. 29 13.2 Setting a programme …………. 29 13.3 Adjusting the programme
settings …………………………….. 29 13.4 Loading laundry…………………. 29 13.5 Using a measuring aid for
liquid detergent …………………. 30 13.6 Use the measuring aid for
liquid detergent …………………. 30 13.7 Adding detergent and care
product …………………………….. 30 13.8 Starting the programme ……… 31 13.9 Soaking laundry ………………… 31 13.10 Adding laundry ………………… 31 13.11 Cancelling the pro-
gramme ………………………….. 31 13.12 Resuming the programme
when the programme status is Rinse Hold …………. 31 13.13 Unloading the laundry ………. 31 13.14 Switching off the appliance……………………………….. 32

2

14 Childproof lock……………………. 32 14.1 Activating the childproof
lock ………………………………….. 32 14.2 Deactivating the childproof
lock ………………………………….. 32 15 Home Connect ……………………. 32 15.1 Connecting the appliance
to a WLAN home network (Wi-Fi) with WPS function ……. 33 15.2 Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function…………………………………… 33 15.3 Connecting the appliance to the Home Connect app…… 34 15.4 Activating Wi- Fi on the appliance ……………………………… 34 15.5 Deactivating Wi-Fi on the appliance ………………………….. 34 15.6 Resetting the appliance network settings ………………… 35 15.7 Remote start ……………………… 35 15.8 Remote diagnostics …………… 35 15.9 Data protection………………….. 35 16 Basic settings……………………… 36 17 Cleaning and servicing ………… 36 17.1 Cleaning the drum……………… 36 17.2 Cleaning the detergent drawer………………………………. 36 17.3 Cleaning the drain pump…….. 37 17.4 Cleaning the intake opening in the rubber gasket ……… 39 18 Troubleshooting………………….. 41 18.1 Emergency release ……………. 50 19 Transportation, storage and disposal ……………………………… 50 19.1 Removing the appliance …….. 50 19.2 Inserting the transit bolts…….. 50 19.3 Using the appliance again ….. 50 19.4 Disposing of old appliance …. 51

en 20 Customer Service………………… 51 20.1 Product number (E-Nr.) and
production number (FD)……… 51 21 Consumption values……………. 53 22 Technical specifications………. 54 23 Declaration of Conformity ……. 54

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Cherry Blossom Series CB005 LED Grow Lights Setup And Installation

3

enSafety
1Safety
Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ With tap water and commercially available detergents and care
products suitable for washing machines. ¡ In private households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance.
4

Safetyen
1.4Safe installation Take note of the safety instructions when installing the appliance.
WARNING Risk of electric shock! Improper installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non- approved adapters. Do not use extension cables or multiple socket strips. If the power cord is too short, contact Customer Service. Only use adapters approved by the manufacturer.
5

enSafety
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance.
6

Safetyen
Wear protective gloves when installing and transporting the appliance.
1.5Safe use WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 51 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
7

enSafety
WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
WARNING Risk of explosion! Laundry that has been pretreated with cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing.
CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching
inside. CAUTION Risk of scalding!
When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution.
CAUTION Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. Do not open the appliance door using the emergency release if
a programme is running with active oxygen. Wait for the appliance door to be released.
8

Safetyen
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. 1.6Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance.
WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer’s original spare parts and original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents.
9

enPreventing material damage
2Preventing material Preventingmaterialdamage damage
Follow these instructions to avoid ma- Preventingmaterialdamage terial damage and damage to the appliance. ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 24 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Ideally, connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions, valves or similar. Ensure that the inner diameter of the water tap is at least 17 mm.

Make sure that the length of the thread on the connection to the water tap is at least 10 mm.
If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure- reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth.

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Environmental protection and saving energyen

Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.
3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy
Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.

Reduce the washing temperature for lightly and normally soiled laundry. a At lower temperatures, the appli-
ance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient.
Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise.

3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less water.
Choose programmes with low temperatures and longer wash times and use maximum load capacity. a Energy consumption and water
consumption is most efficient.
Use the economy programme settings. a If you adjust the programme set-
tings for a programme, the display shows the expected consumption.
Add detergent based on the laundry’s degree of soiling. a For light to normal soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer.

Wash the laundry without prewash. a Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric
and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration.
3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again. If you do not continue operating the appliance, it switches off. Note: If Wi-Fi is activated, the appliance will not switch itself off automatically.

11

enInstallation and connection
4Installation and con- Installationandconnection nection
Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with
all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. “Disposing of packaging”, Page 11. 2. Check the appliance for visible damage. 3. Open the appliance door. “Basic operation”, Page 29 4. Remove any accessories from the drum. 5. Close the appliance door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with
incomplete or defective accessories.
12

Replace the accessories in question before operating the appliance. “Accessories”, Page 28
Note: The appliance has been tested at the factory to check it is in working order. As a result, water stains may remain in the appliance. These marks will disappear after the first wash cycle. The delivery consists of the following: ¡ Washing machine ¡ Accompanying documents ¡ Transit bolts
“Removing the transit bolts”, Page 13 ¡ Cover caps ¡ Water inlet hose “Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location
WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance
without a cover cap.
WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 28 before using the appliance for the first time. ATTENTION! The appliance may contain residual water. If you tilt the appliance beyond 40°, this residual water may leak out. Tilt the appliance carefully.

Installation loca- Requirements tion

Base

Secure the appliance with fixing brackets Page 28.

Wooden joist floor Kitchen unit Against a wall

Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm. Do not trap the hoses between the wall and the appliance.

Installation and connectionen
4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport Page 50. 1. Pull the hoses out of the holders.
2. Unscrew and remove all 4 screws for the transit bolts with a WAF 13 wrench.

ATTENTION! Residual water may freeze. Freezing residual water may damage the appliance and frozen hoses may burst. Do not install the appliance out-
doors or in areas where there is a risk of frost.

13

enInstallation and connection 3. Pull the power cable out of the
holder.

6. Press down on the 4 cover caps.

4. Remove the 4 sleeves.

4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.

5. Put on the 4 cover caps.

2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).

3. Open the water tap carefully and check that the connection points are tight.
14

Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.

ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose
against unintentional loosening.

Note: Observe the draining heights. The maximum draining height is 100 cm.

Siphon

Secure the connection point with a (24­40 mm) hose clamp.

Sink

Fix and secure

the water outlet

hose with an el-

bow

Page 28.

Installation and connectionen
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level.

Plastic pipe with rubber sleeve or gully

Fix and secure the water outlet hose with an elbow Page 28.

All appliance feet must stand firmly on the ground.

15

enInstallation and connection 3. Screw the lock nuts tightly against
the housing using a WAF 17 wrench.
In doing so, hold the foot tight and do not adjust its height.
4.7Connecting the appliance to the electricity supply
1. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 54.
2. Check the mains plug is inserted properly.
16

Familiarising yourself with your applianceen
5Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.

3

4

56

2

7

7

1

On certain models, specific details such as the colour and shape may differ from those pictured.

1

Maintenance flap for the drain pump Page 37

2 Door

3 Detergent drawer Page 18

4 Control panel Page 18

5 Water outlet hose Page 15

6 Power cord Page 16

7 Transit bolts Page 13

17

enFamiliarising yourself with your appliance

5.2Detergent drawer

1

Measuring aid for liquid detergent

“Using a measuring aid for

liquid detergent”, Page 30

4

2

Compartment II: ¡ Detergent for main wash

3

¡ Water softener ¡ Bleach

¡ Stain remover

3

Compartment : ¡ Fabric softener

¡ Liquid starch

¡ Waterproofing agent

12

4

Compartment I: ¡ Detergent for prewash

¡ Hygiene detergent

5.3Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

4

1

1

3

3

1 Programmes

2

Programme selector Page 29

3 Buttons Page 22

4 Display Page 20

18

6Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
6.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Press .
The switch-on process takes a few seconds. 2. Set the Drum Clean programme. 3. Close the door. 4. Pull out the detergent drawer. 5. Pour standard washing powder into compartment II.

Before using for the first timeen 8. Start the first wash cycle or press
to switch off the appliance. “Basic operation”, Page 29

To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 6. Push in the detergent drawer. 7. Press Start/Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: -0-.
19

enDisplay
7Display Display
The Display display shows the current settings, options or relevant information.

Display 0:40 1 10h 1 9,0 kg 1
– 1400
­ 90
-P-01 Example 20

Designation Programme duration/programme time remaining “Ready in” time Recommended load Spin speed
Temperature
Prewash Wash Rinse Spin Pause End of programme

More information Approximate expected programme duration or programme time remaining.
“Buttons”, Page 22 The maximum load capacity for the selected programme in kg. Set spin speed in rpm. “Buttons”, Page 22 = No final spin, only draining
: Rinse Hold, no draining Set temperature in °C. “Buttons”, Page 22
(cold) Programme status Programme status Programme status Programme status Programme status Programme status

Display
E:35 / -10 1 1 Example

Displayen

Designation Childproof lock
Blood Grass Red Wine Grease and oil Energy consumption
Water consumption
Wi-Fi
Energy manager
Foam detection system Door Tap Error

More information

¡ lights up: The childproof lock is activated.
¡ flashes: The childproof lock is activated and the appliance has been operated. “Deactivating the childproof lock”, Page 32

The stain type is activated.

The stain type is activated.

The stain type is activated.

The stain type is activated.

Energy consumption for the selected pro-

gramme.

¡ : Low energy consumption

¡

: High energy consumption

Water consumption for the selected pro-

gramme.

¡ : Low water consumption

¡

: High water consumption

¡ Lights up: The appliance is connected to your home network.
¡ Flashes: The appliance is trying to connect to your home network.

“Home Connect “, Page 32

The appliance is connected to the smart energy system (energy manager). Connecting the appliance to the energy manager

The appliance has detected too much foam.

The door is unlocked and can be opened.

¡ No water pressure. ¡ The water pressure is too low.

Error code, error display, signal.

21

enButtons

8Buttons Buttons

The Buttons selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for .

Button Start/Reload varioSpeed
(Select)
– Ready In +
Temperature Spin Speed
(mains switch) Remote Start
– 3 sec. + Spin Speed Prewash

Selection ¡ Start ¡ Cancel ¡ Pause ¡ Activate ¡ Deactivate
Multiple selection
Up to 24 hours
­ 90 °C – 1400
¡ Switch on ¡ Switch off ¡ Activate ¡ Deactivate ¡ Open the
Home Connect menu ¡ Activate ¡ Deactivate Multiple selection ¡ Activate ¡ Deactivate

More information Start, cancel or pause the programme.
Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. Set the programme end. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature in °C. Adjust the spin speed or activate (Rinse Hold). If is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactivated. The laundry remains in the rinsing water. Switch the appliance on or off.
“Remote start”, Page 35
“Childproof lock”, Page 32
Basic settings Activate or deactivate prewash, e.g. for washing heavily soiled laundry.

22

Button Extra Rinse
Less Ironing

Selection ¡ Activate ¡ Deactivate
¡ Activate ¡ Deactivate

Buttonsen
More information Activate or deactivate an additional rinse cycle. Recommended for particularly sensitive skin or in regions with very soft water. Activate or deactivate the reduced creasing programme. In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. The laundry is damp enough after washing that it needs to be hung out on a washing line.

23

enProgrammes

9Programmes Programmes

Programmes
Note: The laundry’s care labels provide you with additional information about programme selection. Care symbols on the care labels

Programme Cottons Eco 40-60
Cottons Colour 1 varioSpeed

Description

Max. load (kg)

Wash hard-wearing items made from cotton, linen 9,0

or blended fabrics.

5,01

Also suitable as a short programme for normally

soiled laundry when you activate varioSpeed .

Programme setting:

¡ Max. 90 °C

¡ Max. 1400 rpm

Wash items made from cotton, linen or blended

9,0

fabrics.

Note: Fabrics which can be washed from 40 °C up to 60 °C as per the care symbol can be washed together. The washing performance corresponds to the best possible washing performance class according to the legal requirements. For this programme, the washing temperature is automatically adjusted depending on the load size, in order to achieve the best possible energy efficiency with the best possible washing result. You cannot change the washing temperature.

Programme setting:

Note: The temperature cannot be adjusted in this programme and is set automatically.

¡ Max. – °C

¡ Max. 1400 rpm

Wash hard-wearing items made from cotton, linen 9,0 or blended fabrics. Energy-saving programme. Note: To save energy, the actual washing temperature may deviate from the set washing temperature. The washing performance meets legal requirements. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

activated

24

Programmesen

Programme

Description

Max. load (kg)

Easy Care

Wash items made from synthetic or blended fab- 4,0 rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm

Mixed Fabrics

Wash items made from cotton, linen, or synthetic or 4,0 blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Delicate/Silk

Wash delicate, washable items made from silk, vis- 2,0 cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Wool

Hand- or machine-washable items that are made 2,0 from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

powerSpeed 59′ Wash items made from cotton, linen, or synthetic or 5,0 blended fabrics. Suitable for lightly and normally soiled laundry. Optimum washing results in under an hour. Programme setting: ¡ Max. 40 °C ¡ Max. 1400 rpm

Rinse

Rinse and then spin the laundry, and drain the wa- ­ ter. Programme setting: Max. 1400 rpm

Spin/Drain

Spin and drain the water.

­

If you only want to drain the water, activate . The

laundry is not spun.

Programme setting: Max. 1400 rpm

1 varioSpeed activated

25

enProgrammes

Programme Outdoor Drum Clean
Rapid 15’/30′
sensoFresh 1 varioSpeed

Description

Max. load (kg)

Wash all-weather and outdoor clothing with mem- 2,0 brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Cleaning and caring for the drum.

­

Use this programme in the following cases:

¡ Before using the appliance for the first time

¡ If you regularly wash at temperatures of 40 °C or

lower

¡ After a prolonged period of non-use

Use washing powder or a detergent that contains bleach. Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator will flash to remind you if you have not used a programme at 60 °C or higher for a long time.

Wash items made from cotton, or synthetic or blen- 4,0 ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . The maximum load is reduced to 2,0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm

For all washable items and for items that are suit- 1,0 able for professional cleaning only. Programme for freshening up dry laundry or removing odours, e.g. cigarette or kitchen odours. Dry the drum with a cloth before loading the laundry. Tip: The programme does not remove stains or sweat odours.

activated

26

Programme 1 varioSpeed

Programmesen

Description
In this programme, you can select the intensity of the active oxygen treatment. “Buttons”, Page 22 activated

Max. load (kg)

27

enAccessories

10Accessories Accessories

Use Accessories original accessories. These have been made especially for your appliance.

Water inlet hose extension
Fixing brackets Elbow Liquid detergent insert Platform

Use

Order number

Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m).

WZ10131

Improves the stability of WX975600 the appliance.

Secure the water outlet 00655300 hose in place.

Measure liquid detergent.

00605740

Install the appliance at a WZWP20W raised height so that it can be easily loaded and unloaded.

11Laundry Laundry
Laundry
Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemenshome.bsh- group.com . To remove odours, you can also simply freshen up fabrics using active oxygen.
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock-
ets in your laundry before using the appliance. To protect your appliance and the laundry, prepare the laundry beforehand. ­ Empty any pockets
28

­ Brush sand out of all collars and pockets
­ Close bed covers and cushion covers
­ Close all zips, Velcro fasteners, hooks and eyes
­ Tie cloth belts, apron strings, etc. together or use a laundry bag.
­ Tie together longer drawstrings, and tie cords with solid endpieces in hoods or trousers
­ Remove curtain hooks and lead strips or use a mesh laundry bag
­ Use a mesh laundry bag for small items of laundry, such as children’s socks
­ Some stubborn or dried-in stains can be removed by washing several times
­ Wash large and small items of laundry together
­ Do not rub fresh stains but dab them with soapy water

­ Separate items of laundry and shake them out, or observe the programme description
12Detergents and care Detergentsandcareproducts products
Detergents and care products
Notes ¡ More detailed instructions for use
can be found on www.siemenshome.bsh-group.com or by scanning the QR code on the title page of this user manual. ¡ Observe the information on safety Page 4 and preventing material damage Page 10. The manufacturer’s instructions for use and dosage can be found on the packaging. Notes ¡ Only use liquid detergents that are self-flowing ¡ Do not mix different liquid detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have expired or are highly congealed ¡ Do not use products containing solvents, caustic agents or volatile substances (e.g. bleach) ¡ Use dyes sparingly as salt may damage stainless steel ¡ Do not use bleaching agents in the appliance
13Basic operation Basicoperation
Basic operation
Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemenshome.bsh- group.com .

Detergents and care productsen
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected. “Installation and connection”, Page 12 Press .
The switch-on process takes a few seconds. Note: The lighting for the drum goes out automatically.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”, Page 24
2. If necessary, adjust the programme settings Page 29.
13.3Adjusting the programme settings
Requirement: A programme has been set. “Setting a programme”, Page 29 Adjust the programme settings.
“Buttons”, Page 22 Note: The programme settings are not saved permanently for the programme.
13.4Loading laundry
Note: To prevent creasing, take note of the maximum load for the “Programmes”, Page 24. Requirement: The laundry is prepared. “Laundry”, Page 28 1. Open the door.
Make sure that the drum is empty. 2. Place the laundry in the drum.
29

enBasic operation
3. Close the door. Ensure that there is no laundry trapped in the door.
13.5Using a measuring aid for liquid detergent
If you order the measuring aid as an accessory, you must use the measuring aid. 1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.

2. Slide the measuring aid forwards. 3. Fold the measuring aid down and
click it into place.

3. Insert the measuring aid.
4. Insert the detergent drawer.
13.6Use the measuring aid for liquid detergent
To add liquid detergent, you can use a measuring aid in the detergent drawer.

  1. Pull out the detergent drawer. 30

4. Push in the detergent drawer.
13.7Adding detergent and care product
Notes ¡ Do not use the measuring aid for
liquid detergent for gel detergents, washing powder, or if Prewash or “Ready in” time are activated. ¡ Observe the information about detergents and care products Page 29. 1. Pull out the detergent drawer. 2. Pour in detergent. “Detergent drawer”, Page 18 3. If required, add the care product. 4. Push in the detergent drawer.

13.8Starting the programme
Note: If you want to change the time until the programme ends, set the “Ready in” time first. Press Start/Reload. a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows either the programme duration or the “Ready in” time. a If you start a programme with active oxygen, the drum lights up after the programme starts and the mist that is created can be seen. a After the programme has ended, the display shows: -0-.
13.9Soaking laundry
Note: No additional detergent is required. The washing solution is then used for washing. 1. Start the programme. 2. To pause the programme, after ap-
prox. 10 minutes, press Start/Reload. 3. To resume the programme, after the desired soaking time, press Start/Reload.
13.10Adding laundry
Note: If you a start a programme with active oxygen, you cannot add any laundry after the programme has started. 1. Press Start/Reload.
The appliance pauses. Note: If appears, it is not possible to add laundry. When goes out, it is possible to add laundry. 2. Open the appliance door.

Basic operationen 3. Add or remove laundry. 4. Close the appliance door. 5. Press Start/Reload.
13.11Cancelling the programme
Note: If you cancel a programme with active oxygen, the door will remain locked for up to 25 minutes until there is no longer any active oxygen in the drum. and flash while the active oxygen is being removed. The door is then unlocked. 1. Press Start/Reload. 2. Open the appliance door.
The appliance door remains locked for safety reasons if the temperature and water levels are high. ­ If the temperature is high, start
the Rinse programme. ­ If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”, Page 24 3. Remove the laundry Page 31.
13.12Resuming the programme when the programme status is Rinse Hold
1. Start the Spin programme or select a suitable programme for draining. “Programmes”, Page 24
2. Press Start/Reload.
13.13Unloading the laundry
1. Open the appliance door. 2. Remove the laundry.
31

enChildproof lock
13.14Switching off the appliance
1. Press . 2. Turn off the tap. 3. Wipe the rubber gasket dry and re-
move any foreign objects.

Press and hold the two 3 sec. + buttons for approx.
3 seconds. So that the programme currently running is not cancelled, the programme selector must be set to the initial programme. a goes out in the display.

4. Leave the appliance door and detergent drawer open so that residual water can evaporate.
14Childproof lock Childprooflock
Secure Childprooflock your appliance against being operated unintentionally using the controls.
14.1Activating the childproof lock
Press and hold the two 3 sec. + buttons for approx.
3 seconds. a The display shows . a The controls are locked. a The childproof lock remains active
even after the appliance has been switched off.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched on. 32

15Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect app, adjust its basic settings and monitor its operating status. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemenshome.bsh-group.com . The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com. ¡ “Connecting the appliance to a
WLAN home network (Wi-Fi) with WPS function”, Page 33 ¡ “Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function”, Page 33 The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. Tips ¡ Please consult the documents supplied by Home Connect. ¡ Please also follow the instructions in the Home Connect app.

Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 4 ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
15.1Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function
Requirements ¡ Your router has a WPS function. ¡ Wi-Fi is activated on the router. ¡ The Wi-Fi basic setting is activated
on the appliance. “Activating Wi-Fi on the appliance”, Page 34 ¡ The appliance receives signals from the WLAN home network (WiFi) at its installation location. ¡ The Home Connect app is installed on your mobile device. 1. Press and hold Remote Start for at least 3 seconds. a The display shows Aut. 2. Press Start/Reload. 3. Press the WPS button on the router within the next 2 minutes. Take note of the information in the documents for your router. a flashes on the display. a The device connects to the Wi-Fi home network. a If the display shows and lights up permanently, the appliance is connected to the Wi-Fi home network.

Home Connect en
4. If the appliance is not connected to the Wi-Fi home network, the display shows Err. Check whether the appliance is within the range of the Wi-Fi home network. Reconnect the appliance to the Wi-Fi home network with WPS function.
5. Connect the appliance to the Home Connect app. Page 34
15.2Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function
If your router does not have a WPS function, you can connect the appliance to your WLAN home network (Wi-Fi) manually. Requirements ¡ Wi-Fi is activated on the router. ¡ The Wi-Fi basic setting is activated
on the appliance. “Activating Wi-Fi on the appliance”, Page 34 ¡ The appliance receives signals from the WLAN home network (WiFi) at its installation location. ¡ The Home Connect app is installed on your mobile device. 1. Press and hold Remote Start for at least 3 seconds. a The display shows Aut. 2. Set the programme to position 2. a The display shows SAP. 3. Press Start/Reload. a flashes on the display. a The appliance now sets up its own Wi-Fi home network with the name (SSID) HomeConnect. 4. Call up the Wi-Fi settings on the mobile device.

33

enHome Connect
Connect the mobile device to the HomeConnect Wi-Fi network and enter the Wi-Fi password (key) HomeConnect. a Your mobile device connects to the appliance. The connection process may take up to 60 seconds. 5. Open the Home Connect app on your mobile device and carry out the steps in the app. 6. In the Home Connect app, enter the network name (SSID) and password (key) for your home network. 7. Carry out the steps in the Home Connect app to connect the appliance. a If the display shows and lights up permanently, the appliance is connected to the Wi-Fi home network. 8. If the appliance is not connected to the Wi-Fi home network, the display shows Err. Check whether the appliance is
within the range of the Wi-Fi home network. Reconnect the appliance to the Wi- Fi home network with WPS function. 9. Connect the appliance to the Home Connect app Page 34.
15.3Connecting the appliance to the Home Connect app
Requirements ¡ The appliance is connected to the
WLAN home network (Wi-Fi). ¡ The Home Connect app is open
and you have logged on. 1. Set the programme to position 3. a The display shows APP.

2. Press Start/Reload. a The appliance connects to the
Home Connect app. 3. Once your appliance is displayed
in the Home Connect app, carry out the last steps in the Home Connect app. a If the display shows , the appliance is connected to the Home Connect app.
15.4Activating Wi-Fi on the appliance
Note: When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the consumption value table. 1. Press and hold Remote Start for
approx. 3 seconds. 2. Set the programme to position 4. a The display shows Con. 3. Press Start/Reload repeatedly until
the display shows On. a Wi-Fi is activated.
Note: If Wi-Fi is activated, the appliance will not switch itself off automatically.
15.5Deactivating Wi-Fi on the appliance
1. Press and hold Remote Start for at least three seconds.
2. Set the programme to position 4. a The display shows Con. 3. Press Start/Reload repeatedly until
the display shows OFF. a Wi-Fi is deactivated.
Note: The connection is automatically re-established when the Wi-Fi is switched back on.

34

15.6Resetting the appliance network settings
1. Press and hold Remote Start for at least 3 seconds.
2. Set the programme to position 5. a The display shows rES. 3. Press Start/Reload. a The display shows YES. 4. Press Start/Reload. a The network settings are reset. a If End is shown on the display, the
network settings are reset.
15.7Remote start
Enable the appliance for remote start via the Home Connect app.
Activating remote start Notes ¡ Remote start is deactivated for
safety reasons in the following circumstances: ­ Open the appliance door. ­ Press Start/Reload. ­ Press Remote Start . ­ Switch off the appliance. ­ Following a power cut. ¡ For safety reasons, remote start cannot be activated if the appliance door is open. Requirements ¡ The appliance is connected to your Wi-Fi home network. ¡ The appliance is connected to the Home Connect app. ¡ A programme is selected. Press Remote Start . If you press and hold the button for at least 3 seconds, the Home Connect menu opens. If you briefly press the button, the appliance is enabled for remote start via the Home Connect app.

Home Connect en
If you open the appliance door, the function is automatically deactivated. a Remote Start lights up. Note: To deactivate the function, press Remote Start .
15.8Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance. Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.com
15.9Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings.

35

enBasic settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
16Basic settings Basicsettings
You Basicsettings can configure the appliance to meet your needs. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemenshome.bsh-group.com .

Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry.
Run the Drum Clean programme without laundry and using all-purpose washing powder.
17.2Cleaning the detergent drawer
1. Pull out the detergent drawer. 2. Press down on the insert and re-
move the detergent drawer.

17Cleaning and servi- Cleaningandservicing cing
To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemenshome.bsh-group.com .
17.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60 °C.
36

3. Pull out the insert upwards.

4. Clean the detergent drawer and insert with water and a brush, and then dry them.

Cleaning and servicingen
17.3Cleaning the drain pump
Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn off the water tap. 2. Switch off the appliance. 3. Disconnect the appliance’s mains
plug from the power supply. 4. Open and remove the service flap.

5. Fit the insert and click it into place.

1 2

6. Clean the opening for the detergent drawer.

5. Slide a sufficiently large container under the opening.

7. Push in the detergent drawer. 37

enCleaning and servicing 6. Take the drain hose out of the
holder.

9. Insert the drain hose into the holder.

CAUTION – Risk of scalding!

When you wash at high temperat-

ures, the detergent solution gets

hot.

Do not touch the hot detergent

solution.

To allow the detergent solution to flow out into the container, remove the sealing cap.

Cleaning the drain pump Requirement: The drain pump is empty. Page 37
1. Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.

8. Firmly press on the sealing cap.

38

2. Clean the interior, the thread on the pump cap and the pump housing.

Cleaning and servicingen 5. Screw the pump cap as far as it
will go.

90°

The pump cap is comprised of two parts which can be taken apart for cleaning. 3. Ensure that both impellers can turn.

The handle on the pump cap must be in a vertical position. 6. Insert and close the service flap.

2 1

4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.

17.4Cleaning the intake opening in the rubber gasket
Regularly check the intake opening in the rubber gasket for any blockages and clean the intake opening. 1. Open the appliance door.

39

enCleaning and servicing 2. Remove any blockages from the
intake opening. Note: Do not use any sharp or pointed objects.
40

Troubleshootingen

18Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault The display goes out and Start/Reload flashes.
“E:30 / -80”

Cause and troubleshooting Energy-saving mode is active Press any button. a The symbol lights up again. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. Drain pump is blocked. “Cleaning the drain pump”, Page 37 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water hose. Connecting the appliance

41

enTroubleshooting Fault “E:30 / -80” “E:36 / -25 / -26” “E:38 / -25 / -26”
lights up.
42

Cause and troubleshooting The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position.
Drain pump is blocked. “Cleaning the drain pump”, Page 37
Drain pump is blocked. “Cleaning the drum”, Page 36
if the fault is displayed again, “Cleaning the drain pump”, Page 37
Inlet opening of the rubber gasket is blocked. “Cleaning the intake opening in the rubber gas-
ket”, Page 39
The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow.
The tap is turned off. Turn on the tap.
The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.
Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.
The temperature is too high. Wait until the temperature has dropped. “Cancelling the programme”, Page 31
Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24
Laundry is caught in the door. 1. Open the door again. 2. Remove any trapped laundry. 3. Close the door.

Troubleshootingen

Fault lights up. flashes.
All other error codes. “E:30/-20”
The appliance is not working.
The programme does not start.

Cause and troubleshooting 4. Press Start/Reload to start the programme. Door is not closed. 1. Close the door. 2. Press Start/Reload to start the programme. Malfunction Call the after-sales service.
“Customer Service”, Page 51 Solenoid valve defective. Call the after-sales service.
“Customer Service”, Page 51 Detergent dosage is too high. Reduce the amount of detergent for the next wash-
ing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it
is operating. The mains plug of the power cord is not plugged in. Connect the appliance to the power supply. The circuit breaker in the fuse box has tripped. Check the circuit breaker in the fuse box. There has been a power cut. Check whether the lighting in your kitchen or other
appliances are working. You have not pressed Start/Reload. Press Start/Reload. Door is not closed. 1. Close the door. 2. Press Start/Reload to start the programme. Childproof lock is activated. “Deactivating the childproof lock”, Page 32 – Ready In + is activated. Check whether – Ready In + is activated.
“Buttons”, Page 22 Laundry is caught in the door. 1. Open the door again. 2. Remove any trapped laundry. 3. Close the door. 4. Press Start/Reload to start the programme.

43

enTroubleshooting

Fault

Cause and troubleshooting

The door cannot be opened.

is activated. Continue the programme by selecting Spin or
Drain and pressing Start/Reload. “Resuming the programme when the programme status is Rinse Hold”, Page 31

The temperature is too high. Wait until the temperature has dropped. “Cancelling the programme”, Page 31

Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 24

Power failure. Open the door using the emergency release.
“Emergency release”, Page 50

The water is not drain- Drain pipe or water outlet hose is blocked.

ing.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked. “Cleaning the drain pump”, Page 37

is activated. Continue the programme by selecting Spin or
Drain and pressing Start/Reload. “Resuming the programme when the programme status is Rinse Hold”, Page 31

The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre.

Pump cover is not correctly assembled. Correctly assemble the pump cover.

Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.

Unapproved extension installed on the water drain hose.

44

Troubleshootingen

Fault

Cause and troubleshooting

The water is not drain- Remove any unapproved extensions from the water

ing.

hose. Connecting the appliance

Water is not flowing in. Detergent is not being dispensed.

You have not pressed Start/Reload. Press Start/Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow.

The tap is turned off. Turn on the tap.

The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs several times.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault ­ no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

The programme dura- The programme operation is optimised electronically.

tion changes during This may change the programme duration.

the wash cycle.

Not a fault ­ no action required.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault ­ no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault ­ no action required.

No water is visible in the drum.

Water is below the visible area. Not a fault ­ no action required. Do not add any extra water to the appliance while it
is operating.

Drum jerks after the This is caused by an internal motor test.

programme starts.

Not a fault ­ no action required.

Residual water is present in the compartment .

Insert in compartment is blocked. “Cleaning the detergent drawer”, Page 36

45

enTroubleshooting

Fault Vibrations and movement of the appliance whilst spinning. Drum rotates, water does not flow in. Heavy foam build-up
High spin speed not reached.
The spin programme does not start.

Cause and troubleshooting Appliance is not correctly aligned. Aligning the appliance The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance Transit bolts have not been removed. Removing the transit bolts Load detection is active. Not a fault ­ no action required.
Note: The load detection can take up to two minutes. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Less Ironing is activated. Select the programmes that are suitable for the type of fabric. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.

46

Troubleshootingen

Fault The spin programme does not start.

Cause and troubleshooting Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Rushing, hissing noise.

Water is flushed under pressure into the detergent drawer. Not a fault ­ normal operating noise.

Loud noises during the spin cycle.

Appliance is not correctly aligned. Aligning the appliance

The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance

Transit bolts have not been removed. Removing the transit bolts

Persistent, quiet whirr- Active oxygen treatment is active.

ing fan noise.

Not a fault ­ normal operating noise.

Banging noises, rattling in the drain pump.

Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 37

Slurping, rhythmical suction noise.

The drain pump is active, the detergent solution is pumped out. Not a fault ­ normal operating noise.

Creasing.

The spin speed is too high. The next time you run a wash cycle, set a lower
spin speed.

The load is too large. The next time you run a wash cycle, reduce the
amount of laundry being loaded.

Unsuitable programme for the type of fabric. Select the programmes that are suitable for the
type of fabric.

Detergent or fabric Too much detergent/fabric softener in the detergent

softener drips off the drawer.

seal and collects on When dosing liquid detergent and fabric softener, the door or in the seal observe the marking in the detergent drawer and

fold.

do not dose above this.

The spin result is not satisfactory. The laundry is too wet/too damp.

A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the Spin programme.

47

enTroubleshooting

Fault The spin result is not satisfactory. The laundry is too wet/too damp.
Detergent residue on the damp washing. Detergent residue on the dry laundry. HomeConnect is not working correctly. No connection to the home network.

Cause and troubleshooting Less Ironing is activated. Select the programmes that are suitable for the
type of fabric. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme. Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying. Different causes are possible. Go to www .home-connect.com. Wi-Fi is switched off. “Activating Wi-Fi on the appliance”, Page 34 Wi-Fi is activated but a connection to your home network cannot be established. 1. Ensure that the home network is available.

48

Troubleshootingen

Fault

Cause and troubleshooting

No connection to the home network.

2. Reconnect the appliance to the home network. “Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function”, Page 33 “Connecting the appliance to a WLAN home network (Wi-Fi) without WPS function”, Page 33

Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly. Connect-
ing the water inlet hose 2. Tighten the screw connection.

Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.

Water outlet hose is not connected correctly. Connect the water outlet hose correctly. Water out-
let connection types

Odours have formed in the appliance.

Humidity and detergent residue may promote the formation of bacteria. “Cleaning the drum”, Page 36 If you are not using the appliance, leave the door
and detergent drawer open so that residual water can evaporate.

49

enTransportation, storage and disposal
18.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 37 1. ATTENTION! Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool and release.

3. Switch off the appliance. 4. Unplug the appliance’s mains plug. 5. Drain the water.
“Cleaning the drain pump”, Page 37 6. Detach the hoses.
19.2Inserting the transit bolts
Secure the appliance for transportation using transit bolts in order to prevent damage. 1. Use a screwdriver to remove the 4
cover caps.

a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
19Transportation, stor- Transportation,storageanddisposal age and disposal
You can find out here how to prepare Transportation,storageanddisposal your appliance for transportation and storage. You will also find out how to dispose of old appliances.
19.1Removing the appliance
Note: More detailed instructions for use can be found on www.siemenshome.bsh- group.com or by scanning the QR code on the title page of this user manual. 1. Turn off the water tap. 2. Empty the water inlet hose.
50

Keep the cover caps. 2. Install the 4 transit bolts. Refer to
the description Removing the transit bolts for this and proceed in reverse order.
19.3Using the appliance again
For further information, see “Installation and connection”, Page 12 and “Before using for the first time”, Page 19.

19.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Serviceen
20Customer Service CustomerService
If you have any queries on use, are CustomerService unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
20.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance.

51

enCustomer Service Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.
52

Consumption valuesen

21Consumption values Consumptionvalues

The Consumptionvalues following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456.

Programme

Load (kg)

Pro- Energy

gramm con-

e dura- sump-

tion

tion

(h:min)1 (kWh/

cycle)1

Water consumption (l/ cycle)1

Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1

Residual moisture (%)1

Eco 40-602 9,0

3:40 1,010 67,0 40

1400 53,00

Eco 40-602 4,5

2:50 0,504 44,0 31

1400 53,00

Eco 40-602 2,5

2:30 0,240 34,0 24

1400 53,00

Cot-

9,0

tons 20 °C

3:05 0,380 90,0 22

1400 50,00

Cot-

9,0

tons 40 °C

3:20 1,080 90,0 42

1400 50,00

Cot-

9,0

tons 60 °C

3:20 1,750 90,0 60

1400 50,00

Cot-

9,0

tons 40 °C +

Prewash

3:49 1,150 100,0 42

1400 50,00

Easy

4,0

Care 40 °C

2:27 0,750 56,0 43

1200 30,00

Mixed Fab- 4,0 rics 40 °C

1:00 0,600 42,0 41

1400 55,00

Wool 30 ° 2,0 C

0:41 0,200 40,0 25

800

25,00

1 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the selected additional functions, the actual values may deviate from the stated values.
2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Regulation with cold water (15 °C).

53

enTechnical specifications

22Technical specifica- Technicalspecifications tions

Technical specifications
Appliance height

84,8 cm

Appliance width 59,8 cm

Appliance depth 63,2 cm

Weight

73,9 kg1

Maximum load 9,0 kg

Mains voltage

220-240 V, 50 Hz

Minimum in- 10 A stallation protection

Nominal power 2300 W

Power consumption

¡ Off mode: 0,10 W
¡ Left-on mode: 0,50 W
¡ Time until the networked standby mode is set (Wi-Fi): 5 mins
¡ Networked standby mode (Wi-Fi): 1,50 W

Water pressure

¡ Minimum: 100 kPa (1 bar)
¡ Maximum: 1000 kPa (10 bar)

Length of the wa- 150 cm ter inlet hose

Length of the wa- 150 cm ter outlet hose

Length of the power cable

210 cm

1 Depending on the appliance specifications

This product contains light sources from energy efficiency class F. These light sources are available as a spare part and must only be replaced by trained specialist staff. You can find more information about your model online at https:// eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
23Declaration of Con- DeclarationofConformity formity
BSH Hausgeräte GmbH hereby de- DeclarationofConformity clares that the appliance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Conformity can be found online at www.siemens-home.bsh- group.com among the additional documents on the product page for your appliance.

1 Only applies to countries in the European Economic Area 54

Declaration of Conformityen

Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.1 A detailed Declaration of Conformity can be found online at www.siemenshome.bsh- group.com/uk/ among the additional documents on the product page for your appliance.1

Only applies to Great Britain 2.4 GHz band (2400­2483.5 MHz): Max. 100 mW 5 GHz band (5150­5350 MHz + 5470­5725 MHz): Max. 100 mW

BE BG CZ DK DE EE

IE

FR HR IT

CY LI

LV

LT

MT NL AT PL PT RO

SI

SE NO CH TR IS

UK (NI)

5 GHz WLAN (Wi-Fi): For indoor use only.

EL ES LU HU SK FI

AL

BA

MD

ME

MK

RS

UK

UA

5 GHz WLAN (Wi-Fi): For indoor use only.

1 Only applies to Great Britain 55

BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home .bsh-group.com
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom
Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG

9001612358

9001612358

(010823)

en

References

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