SIGNATURE KITCHEN SUITE SKSPH3602S 36 Inch Pro Style Wall Hood Owner’s Manual

July 3, 2024
Signature Kitchen Suite

SIGNATURE KITCHEN SUITE SKSPH3602S 36 Inch Pro Style Wall Hood

SIGNATURE-KITCHEN-SUITE-SKSPH3602S-36-Inch-Pro-Style-Wall-Hood-
product

Product Information

Specifications:

  • Hood Models: SKSPH3602S, SKSPH4802S
  • Hood Width: SKSPH4802S: 48 Inches, SKSPH3602S: 36 Inches
  • Hood Height: 18 Inches
  • Filters: SKSPH4802S: 4 pcs, SKSPH3602S: 3 pcs
  • Lights: 1 (LED Strip type)

Product Usage Instructions

Operation:

  • POWER / DELAY OFF BUTTON:
    Press this button to turn the power on and off for the entire hood, controlling both the fan and lights. You can also use the Delay Off function to set a timer for the fan and lights to automatically turn off.

  • SPEED SELECTION BUTTON:
    Use this button to adjust the fan speed. Pressing it will cycle through different speed levels. The Fan Speed Increase Button can be used to increase the fan speed.

  • LIGHT BUTTON:
    Press this button to control the lights on the hood.

  • DISPLAY INDICATORS:
    Hold the Light and Speed Selection buttons simultaneously for three seconds while the hood is off to enable the Charcoal Filter Replace Reminder feature.

  • Smart Functions:
    To utilize smart functions, you can connect the hood to a home Wi-Fi network using the LG ThinQ Application. Refer to page 8 of the manual for detailed instructions.

IMPORTANT SAFETY INSTRUCTIONS

Read and follow all instructions when using the range to prevent the risk of fire, electric shock, personal injury, or damage. This guide does not cover all possible conditions that may occur. Always contact your service agent or manufacturer about problems that you do not understand.

Download this owner’s manual at : www.signaturekitchensuite.com

This is the safety alert symbol. This symbol alerts you to potential hazards that can result in property damage and/or serious bodily harm or death. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:

WARNING – Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION – Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

WARNING

  • To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could explode, such as aerosol cans, away from cooktop burners, ovens and range hoods. Do not store flammable or explosive materials in adjacent cabinets or areas.
  • TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
    • Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
    • Before servicing or cleaning unit, switch power off at service panel and lock the service panel door to prevent power from being switched on accidentally. When the service panel door cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

CAUTION
For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.

GENERAL SAFETY PRECAUTIONS
To reduce the risk of fire, electric shock, serious injury or death when using the range hood, follow basic safety precautions, including the following:

  • If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged hood.
  • Make sure that the range hood has been properly installed and grounded by a qualified installer according to the accompanying installation instructions. Have the installer show you the location of the fuse or junction box so that you know where and how to turn the power off.
  • Do not install, repair or replace any part of the range hood unless specifically recommended in the literature accompanying it. A qualified service technician should perform all other service.
  • To avoid the risk of electric shock, before servicing the range hood, switch power off at the fuse or junction box and lock the electrical panel door to prevent power from being switched on accidentally. When the electrical panel cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
  • To avoid the risk of electric shock, before cleaning the range hood, turn off the main power switch.
  • Use the range hood only for its intended purpose as outlined in this manual. DO NOT use this range hood to vent hazardous or explosive materials or vapors. If you have questions, contact the manufacturer.
  • Do not tamper with the controls.
  • Never allow the filters to become blocked or clogged. Do not allow foreign objects, such as cigarettes or napkins, to be sucked into the hood.
  • If the cooktop and range hood are near a window, use an appropriate window treatment. Avoid long drapes or other window coverings that could blow over the cooktop and hood, resulting in a fire hazard.
  • Always run the fan(s) whenever the cooktop is operating.
  • Do not leave children alone or unattended in the area where the cooktop and range hood are in use. Never allow children to sit or stand on an appliance. Do not let children play with a range, cooktop or range hood. Do not store items of interest to children above or around the cooktop, range or range hood.
  • The minimum vertical distance between the cooktop surface and the exterior part of the hood must be no less than 26″ (66 cm). The required vertical distance may be longer for the range or cooktop being used. Consult the range or cooktop installation instructions for the minimum vertical distance from the appliance being used.
  • To reduce the risk of a range-top grease fire:
    • Never leave surface units unattended at high settings. Boil-overs cause smoking and greasy spill-overs that may ignite. Heat oils slowly on low or medium settings.
    • Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
    • Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
    • Use proper pan size. Always use cookware appropriate for the size of the surface element.

WARNING

  • TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE-TOP GREASE FIRE: – SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn
    off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

    • NEVER PICK UP A FLAMING PAN – you may be burned.
    • DO NOT USE WATER, including wet dish cloths or towels – a violent steam explosion may result.
    • Use a fire extinguisher ONLY if:
  • You have a Class ABC extinguisher, and you already know how to operate it.

  • The fire is small and contained in the area where it started.

  • The fire department is being called.

  • You can fight the fire with your back to an exit.

PRODUCT OVERVIEW

Parts

  1. HOOD
  2. ICON TOUCH CONTROL PANEL
  3. LED STRIP LIGHT
  4. BAFFLE FILTER (SKSPH4802S: 4 pcs, SKSPH3602S: 3 pcs)

Specifications

Hood Models SKSPH3602S, SKSPH4802S

Hood Width

| SKSPH4802S : 48 Inches

SKSPH3602S : 36 Inches

Hood Height| 18 Inches


Filters

| SKSPH4802S : 4 pcs

SKSPH3602S : 3 pcs

Lights| 1(LED Strip type)

OPERATION

SIGNATURE-KITCHEN-SUITE-SKSPH3602S-36-Inch-Pro-Style-Wall-Hood-fig-
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POWER / DELAY OFF BUTTON

Power Button Function

  • Button will turn power on and off for entire hood (fan and lights).
  • Hood will remember the last speed and light level it was turned off at. ( Example : Press the button to turn off the hood with fan speed at level 4 and lights on high. Press the again and the hood will turn on with the fan speed set to 4 and the lights on high.)

Delay Off Button Function

  • With the fan on, press and hold the button for three seconds. The fan will change to speed 1 and the 5 minute delay off timer will start LEDs will illuminate and slowly blink in accordance with the time remaining until the fan and lights automatically turn off.
  • Pressing the button while the Delay Off Function is enabled will turn the hood off and cancel the Delay Off Function.

SPEED SELECTION BUTTON

Fan Speed Decrease Button –

  • Press this button to decrease fan speed. 5, 4, 3, 2, 1.
  • If fan is On at level 1 and this button is pressed, fan will power Off.

Fan Speed Increase Button +

  • Press this button to increase fan speed. Fan On, 1, 2, 3, 4, 5.
  • If the hood is Off and this button is pressed, fan will turn On at level 1.

LIGHT BUTTON

  • The light has two levels: High and Low.
  • From off, press one time for High. Press again for Low. Press again to power lights off.
  • Press and hold the Light button for 3 seconds to connect to a home Wi-Fi network. See page 8 for more information.

DISPLAY INDICATORS

  • Mesh Filter Clean Reminder (always enabled)

    • After 30 hours of fan usage, the button – indicator will begin to slowly blink indicating it is time to clean the mesh filters.
    • To reset: With hood off: hold the button – for three seconds. All LED indicators will blink two times confirming the 30 hour timer has been reset.
  • Charcoal Filter Replace Indicator
    (disabled by default, must be enabled if recirculating hood)

    • To enable Charcoal Filter Replacement
    • Reminder: With hood off, hold + button and button simultaneously for three seconds. All LED indicators will illuminate for three seconds confirming the Charcoal Filter Replace Reminder is enabled.
    • To disable Charcoal Filter Replacement
    • Reminder: With hood off, hold + button and button simultaneously for three seconds. All LED indicators will blink two times confirming the Charcoal Filter Replace Reminder is disabled.
    • After 120 hours of fan usage the + button will slowly blink indicating the charcoal filters need replacement.
    • To reset: With hood off, hold the + button for three seconds. All LED indicators will blink two times confirming the 120 hour timer has been reset.

SMART FUNCTIONS

LG ThinQ Application
This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features

  • Settings
    Allows you to set various options on the hood and in the application.

  • Monitoring
    Use this function to check the current status from one screen.

NOTE

  • If you change your wireless router, Internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.
  • This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Installing LG ThinQ Application and Connecting an LG Appliance
Models with QR Code: Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.

NOTE

  • To verify the Wi-Fi connection, check that the Wi- Fi indicator on the control panel is lit.
  • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
  • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
  • The surrounding wireless environment can make the wireless network service run slowly.
  • If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application.
  • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
  • The network connection may not work properly depending on the Internet service provider.
  • The Wi-Fi may not connect or the connection may be interrupted because of the home network environment.
  • If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
  • If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
  • The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
  • Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
  • If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.

Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. SIGNATURE KITCHEN SUITE will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Radio Equipment Specifications

Frequency Range| 2412~2462 MHz
Output Power (max.)| < 30 dBm

FCC Notice

(For transmitter module contained in this product)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuitdifferent from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. this device may not cause harmful interference and
  2. this device must accept any interference received, including interference that may cause undesired operation of the device.

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Industry Canada Statement
(For transmitter module contained in this product)
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Industry Canada ICES-001 Compliance Label: CAN ICES-1/NMB-1

IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.

NOTE
The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications to this equipment. Such modification could void the user’s authority to operate the equipment.

MAINTENANCE

Surface Maintenance
Clean periodically with hot soapy water and a clean cotton cloth. Do not use corrosive or abrasive detergent, or steel wool/scouring pads which will scratch and damage surface. Do not use products containing chlorine bleach or citrus-based cleaners. For heavier soil use liquid degreaser. After cleaning, you may use non-abrasive stainless steel polish or cleaners to polish and buff out the stainless luster and grain. Using a clean microfiber or cotton cloth, scrub lightly and with the grain.

Stainless Steel Baffle Filters
The stainless steel baffle filters are intended to trap residue and grease from cooking. Although the filters should never need replacing, they are required to be cleaned every 30 days or more often depending on cooking habits. Filters may be placed in the dishwasher at low heat or soaked in hot soapy water. Dry filters and re-install before using hood.

Removing Baffle Filters

  1. Push filter toward back of range hood using handles.
  2. Pivot front of filter downward.
  3. Remove filter by pulling away from hood.

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Checking Max CFM Level

  1. With the hood off, press and hold the power button for three seconds. The indicator lights will light up to show the maximum CFM level of the hood.
    • SKSPH3602S
    • 5 indicator lights: default max. CFM (600)
    • 4 indicator lights: max. 390 CFM
    • 3 indicator lights : max. 290 CFM
    • SKSPH4802S
    • 5 indicator lights: default max. CFM (1200)
    • 4 indicator lights : max. 590 CFM
    • 3 indicator lights: max. 390 CFM
  2. The number of fan speed settings depends on the max CFM setting.
    • SKSPH3602S: 390 CFM = max. 4 speeds and 290 CFM = max. 3 speeds
    • SKSPH4802S: 590 CFM = max. 4 speeds and 390 CFM = max. 3 speeds

TROUBLESHOOTING

Before Calling for Service

Symptoms Possible Causes / Solutions


After installation, the unit doesn’t work.

| ·   The power source is not turned ON.

–   Make sure the circuit breaker and the unit’s power is ON.

·   The power cord and the cable locking connector are not connected properly.

–   Make sure the power cord is properly connected to the unit.


Lights work, but blower is not turning.

| ·   The thermally protected system detects if the blower is too hot to operate and shuts the blower down.

– The blower will function properly after the thermally protected system cools down.




The unit is vibrating.

| ·   The blower is not securely in place.

–   Tighten the screws holding the blower in place.

·   Damaged blower wheel.

–   Call for service.

·   The hood is not secured in place.

–   Check the installation of the hood.

The blower is working, but the lights are not.| ·   Call for service.
The speed levels of the blower sound the same.| ·   Using the wrong size of ducting.

– Change the ducting to at least 8″ round or 3-1/4″ x 10″ rectangular for single blower or 10″ round for dual blower.







The hood is not venting out properly.

| ·   The hood might be hanging too far above the cook top.

–   Adjust the distance between the cook top and the bottom of the hood to within 26″ to 36″.

·   The wind from the opened windows or opened doors in the surrounding area are affecting the ventilation of the hood.

–   Close all windows and doors to eliminate the outside wind flow.

·   Blockage in the duct opening or duct work.

–   Clear any blockages from the duct work or duct opening.

·   The direction of duct opening is against the wind.

–   Adjust the duct opening direction.

·   Using the wrong size of ducting.

–   Change the ducting to correct size.



Metal filter is vibrating.

| ·   Metal filter is loose.

–     Change the metal filter.

·   Spring clip is broken.

–     Change the spring clip.


The unit turns on by itself.

| ·   A spot light or kitchen lamp is shining directly onto the switch controls.

– The switch controls are light sensitive. A light source aimed directly at the switch controls may disrupt switch functions.

Symptoms Possible Causes / Solutions







Trouble connecting appliance and smartphone to Wi-Fi network

| ·   The password for the Wi-Fi network was entered incorrectly.

–   Delete your home Wi-Fi network and begin the registration process again.

·   Mobile data for your smartphone is turned on.

–   Turn off the Mobile data on your smartphone before registering the appliance.

·   The wireless network name (SSID) is set incorrectly.

–   The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

·   The router frequency is not 2.4 GHz.

–   Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.

·   The distance between the appliance and the router is too far.

–   If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.

WARRANTY

(USA)
Should your SIGNATURE KITCHEN SUITE hood (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, SIGNATURE KITCHEN SUITE will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD: HOW SERVICE IS HANDLED:

LABOR: Three years from date of original purchase

PARTS: Three years from date of original purchase

| In-Home Service:

Please retain dealer’s dated bill of sale as evidence of the Date of Purchase for proof of warranty, and submit a copy of the bill of sale to the service person at the time warranty service is provided.

WHAT IS COVERED:|
Any part of the range which fails due to a defect in materials or workmanship. During this full three-years warranty, SIGNATURE KITCHEN SUITE will also provide, free of charge, all labor and in-home service to replace the defective part.|

  • Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
  • Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
  • Replaced Product or part(s) will be the property of SIGNATURE KITCHEN SUITE.
  • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL SIGNATURE KITCHEN SUITE OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT \LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SIGNATURE KITCHEN SUITE’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

  • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
  • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
  • Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
  • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
  • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of SIGNATURE KITCHEN SUITE.
  • Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
  • Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
  • Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
  • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by SIGNATURE KITCHEN SUITE. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by SIGNATURE KITCHEN SUITE.
  • Damage or missing items to any display or open box Product.
  • Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
  • Products with original serial numbers that have been removed, altered, or cannot be readily determined.
  • Increases in utility costs and additional utility expenses.
  • Any noises associated with normal operation.
  • Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owner’s manual.
  • Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner’s manual.
  • Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

(CANADA)
Should your SIGNATURE KITCHEN SUITE (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, SIGNATURE KITCHEN SUITE will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase.

This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of SIGNATURE KITCHEN SUITE.

WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture). Two (2) years from the date of original retail purchase, third year is added at no cost when product registration is completed online with owner opt-in for Wi-Fi monitoring

Parts and Labor (internal/functional parts only)

  • Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
  • Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of SIGNATURE KITCHEN SUITE.
  • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.

SIGNATURE KITCHEN SUITE’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, SIGNATURE KITCHEN SUITE MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON SIGNATURE KITCHEN SUITE. SIGNATURE KITCHEN SUITE DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL SIGNATURE KITCHEN SUITE, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. SIGNATURE KITCHEN SUITE’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

  • Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
  • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
  • Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
  • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of SIGNATURE KITCHEN SUITE or the manufacturer;
  • Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by SIGNATURE KITCHEN SUITE. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.
  • Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
  • Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
  • Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
  • Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to SIGNATURE KITCHEN SUITE within one (1) week of delivery of the Products;
  • Damage or missing items to any display, open box, refurbished or discounted Product;
  • Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
  • Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of SIGNATURE KITCHEN SUITE;
  • Increases in utility costs and additional utility expenses in any way associated with the Product;
  • Any noises associated with normal operation of the Product;
  • Replacement of light bulbs, filters, fuses or any other consumable parts;
  • Replacement of any part that was not originally included with the Product;
  • Costs associated with removal and/or reinstallation of the Product for repairs; and
  • Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.

All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-289-2802 and select the appropriate option from the menu, or visit our website at http://www.signaturekitchensuite.com

FAQ

Q: How do I clean the stainless steel baffle filters?
A: The manual provides instructions on removing and cleaning the baffle filters. Refer to the Maintenance section (page 11) for detailed steps.

Q: What should I do if I encounter issues with the hood?
A: Before calling for service, refer to the Troubleshooting section (page 12) for potential solutions to common problems.

References

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