respekta AC179IX Refrigerator Instruction Manual
- June 4, 2024
- respekta
Table of Contents
SIDE BY SIDE
Fridge- Freezer
Instruction for use & operatingModel No: AC179|X
Dear customer,
Thank you for your confidence and for purchasing a device from our range.
The device you have purchased is designed to meet its requirements.
Please read these operating instructions carefully. They describe the features
and functions of your device.
These operating instructions can be adapted to several device types. You will
therefore find descriptions of functions that may not be relevant to your
device.
The manufacturer does not accept any responsibility for damage to persons or
property
resulting from the defective or inappropriate installation of the device.
The manufacturer reserves the right to make any necessary model changes to
device types, to improve user-friendliness, and to protect the user and the
device so that they comply with current technical standards.
Despite our ongoing quality control, should you wish to make a complaint,
please contact Customer Service? They will be pleased to assist.
Declaration of conformity CE
The manufacturer of the product(s) described herein, hereby declares that
it/they comply with the relevant, fundamental safety, health, and security
requirements of applicable EC directives and shall provide the corresponding
test reports, in particular, the declaration of conformity CE issued by the
manufacturer or its agent if requested to do so by the authorities and which
may be requested by the device vendor.
Safety warnings
1.1 Warning
Warning: risk of fire/ flammable materials
THIS appliance is intended to be used in household and similar applications
such as staff kitchen areas in shops, offices, and other working environments;
farm houses and by clients in hotels, motels, and other residential type
environments; bed and breakfast type environments; catering and similar non–
retail applications.
Persons (including children) with reduced physical, sensory or mental
capabilities or lack of experience and knowledge do ngt intend T|-||$
appliance for use, unless a person responsible for their safety has given them
supervision or instruction concerning the use of the appliance.) Children
should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
DC does not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
THE appliance has to be unplugged after use and before carrying out user
maintenance on the appliance.
WARNING: Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type recommended by the
manufacturer.
WARNING: Please abandon the refrigerator according to local regulators
for it uses flammable blowing gas and refrigerant.
WARNING: When positioning the appliance, ensure the supply cord is not
trapped or damaged.
WARNING: Do not locate multiple portable socket outlets or portable power
supplies at the rear of the appliance.
DO does not use extension cords or ungrounded (two prongs) adapters.
DANGER: Risk of child entrapment. Before you throw away your old
refrigerator or freezer:
– Take off the doors.
-Leave the shelves in place so that children may not easily climb inside.
THE refrigerator must be disconnected from the source of electrical
supply before attempting the installation of the accessory.
Refrigerant and cyclopentane foaming material used for the appliance are
flammable. Therefore, when the appliance is scrapped, it shall be kept away
from any fire source and be recovered by a special recovering company with
corresponding qualifications other than being disposed of by combustion,
so as to prevent damage to the environment or any other harm.
FOR EN standard: This appliance can be used by children aged 8 years and
above and persons with reduced physical sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or instruction
concerning the use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
Children aged from 3 to 8 years are allowed to load and unload refrigerating
appfiances.
It the necessity that, for doors or lids fitted with locks and keys, the
keys be kept out of the reach of children and not in the vicinity of the
refrigerating appliance, in order to prevent children from being locked
inside.
To avoid contamination of food, please respect the following
instructions:
Opening the door for long periods can cause a significant increase in the
temperature in the compartments of the appliance.
- Clean regular surfaces that can come in contact with food and accessible drainage systems.
- Clean water tanks if they have not been used for 48 h; flush the water system connected to a water supply if water has not been drawn for 5 days. (Note 1)
- Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
- Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes. (Note 2)
- One-, two- and three-star compartments are not suitable for the freezing of fresh food. (Note 3)
- For appliances without a 4-star compartment: this refrigerating appliance is not suitable for freezing foodstuffs. (Note 4)
- If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appfiance.
Note 1, 2, 3, 4: Please check whether it is applicable according to your
product compartment type.
For a freestanding appliance: This refrigerating appliance is not
intended to be used as a built-in appliance.
Any replacement or maintenance of the LED lamps is intended to be made by
the manufacturer, its service agent, or a similarly qualified person.
This product contains a light source of energy efficiency class G.
1.2 Meaning of safety warning symbols
****Prohibition Symbol| This IS a prohibition symbol.
Any incompliance with instructions marked with this symbol may result in
damage to the product or endanger the personal safety of the user.
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Warning Symbol
| This IS a warning symbol.
It is required to operate in strict observance of instructions marked with
this symbol, or otherwise, damage to the product or personal injury may be
caused.
Note Symbol
| This is a cautioning symbol.
Instructions marked with this symbol require special caution
Insufficient caution may result in slight or moderate injury or damage to the
product.
This manual contains lots of important safety information which shall be
observed by the users.
1.3 Electricity-related warnings
| Do not pull the power cord when pulling the power plug of the refrigerator.
Please firmly grasp the plug and pull out it from the socket directly.
To ensure safe use, do not damage the power cord or use the power cord when it
is damaged or worn.
---|---
| Please use a dedicated power socket and the power socket shall not be
shared with other electrical appliances.
The power plug should be firmly contacted with the socket or else fires might
be caused.
Please ensure that the grounding electrode of the power socket is equipped
with a reliable grounding line.
| Please turn off the valve of the leaking gas and then open the doors and
windows in case of leakage of gas and other flammable gases.
Do not unplug the refrigerator and other electrical appliances considering
that a spark may cause a fire.
| Do not use electrical appliances on top of the appliance unless they are of
the type recommended by the manufacturer.
1.4 Warnings for using
| Do not arbitrarily disassemble or reconstruct the refrigerator, nor damage
the refrigerant circuit; maintenance of the appliance must be conducted by a
specialist
The damaged power cord must be replaced by the manufacturer, its maintenance
department, or related professionals in order to avoid danger
---|---
| The gaps between refrigerator doors and between doors and refrigerator body
are small, be noted not to put your hand in these areas to prevent from
squeezing the finger. Please be gentle when closing the refrigerator door to
avoid falling articles.
Do not pick foods or containers with wet hands in the freezing chamber when
the refrigerator is running, especially metal containers in order to avoid
frostbite.
| Do not allow any child to get into or climb the refrigerator; otherwise,
suffocation or falling injury of the child may be caused.
| Do not place heavy objects on the top of the refrigerator considering that
objectives may fall when closing or opening the door, and accidental injuries
might be caused.
Please pull out the plug in case of power failure or cleaning. Do not connect
the freezer to the power supply within five minutes to prevent damage to the
compressor due to successive starts.
1.5 Warnings for placement
| Do not put flammable, explosive, volatile, and highly corrosive items in
the refrigerator to prevent damage to the product or fire accidents.
Do not place flammable items near the refrigerator to avoid fires.
---|---
| The refrigerator is intended for household use, such as storage of foods;
it shall not be used for other purposes, such as storage of blood, drugs or
biological products, etc.
| Do not store beer, beverage, or other fluid contained in bottles or
enclosed containers in the freezing chamber of the refrigerator; otherwise,
the bottles or enclosed containers may crack due to freezing to cause damage.
1 .6 Warnings for energy
Warning for energy
- Refrigerating appliances might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the frozen food compartment) when sited for an extended period of time below the cold end of the range of temperatures for which the refrigerating appliance is designed.
- The fact that effervescent drinks should not be stored in food freezer compartments or cabinets or in low-temperature compartments or cabinets, and that some products such as water ice should not be consumed too cold;
- The need to not exceed the storage time(s) recommended by the food manufacturers for any kind of food and particularly for commercially quick-frozen food in food-freezer and frozen-food storage compartments or cabinets;
- The precautions are necessary to prevent an undue rise in the temperature of the frozen food while defrosting the refrigerating appliance, such as wrapping the frozen food in several layers of newspaper.
- The fact that rise in temperature of the frozen food during manual defrosting, maintenance, or cleaning could shorten the storage life.
1 .7 Warnings for disposal
**** Refrigerant and cyclopentane foaming material used for the
refrigerator are flammable. Therefore, when the refrigerator is scrapped, it
shall be kept away from any fire source and be recovered by a special
recovering company with S corresponding qualification other than being
disposed of by combustion, so as to prevent damage to the environment or any
other harm.
When the refrigerator is scrapped, disassemble the doors, and remove the
gasket of a door and shelves; put the doors and shelves in a proper place, so
as to prevent the trapping of any child.
Correct Disposal of this product:
This marking indicates that this product should not be disposed of with other
household wastes. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please
use the return and collection systems or contact the retailer where the
product was purchased. They can take this product for environmentally safe
recycling.
Proper use of refrigerators
2.1 Placement
| Before use, remove all packing materials, including bottom cushions, foam
pads, and tapes inside of the refrigerator;
tear off the protective film on the doors and the refrigerator body.
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| Keep away from heat and avoid direct sunlight. Do not place the freezer in
moist or watery places to prevent rust
or reduction of insulating effect.
Do not spray or wash the refrigerator; do not put the refrigerator in moist
places easy to be splashed with water so as not to affect the electrical
insulation properties of the refrigerator.
| The refrigerator is placed in a well-ventilated indoor place; the ground
shall be flat, and sturdy (rotate left or right to adjust the wheel for
leveling if unstable).
| The top space of the refrigerator shall be greater than 30cm, and The
refrigerator should be placed against a wall with a free distance of more than
10cm to facilitate heat dissipation.
2.2 Levelling feet
-
Precautions before operation:
Before operation of accessories, it shall be ensured that the refrigerator is disconnected from power
Before adjusting the leveling feet, precautions shall be taken to prevent any personal injury. -
Schematic diagram of the leveling feet(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
-
Adjusting procedures:
a. Turn the feet clockwise to raise the refrigerator;
b. Turn the feet counterclockwise to lower the refrigerator;
c. Adjust the right and left feet based on the procedures above to a horizontal level.
2.3 Levelling door
-
Precautions before operation:
Before operation of accessories, it shall be ensured that the refrigerator is disconnected from power
Before adjusting the door, precautions shall be taken to prevent any personal injury. -
Schematic diagram of leveling the door body
(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
When the fridge door is low:
Open the door, use a wrench to loosen the locking nut, and rotate the
adjusting nut anti-clockwise to raise the height of the door. Once the doors
are aligned, then tighten the locking nut by rotating it anti-clockwise.
When the fridge door is high:
Open the door, and use a wrench to rotate the adjusting nut clockwise to lower
the height of the door. Once the doors are aligned, then tighten the locking
nut by rotating it anti-clockwise.
2.4 Changing the Light
Any replacement or maintenance of the LED lamps is intended to be made by the
manufacturer, its service agent, or a similarly qualified person.
2.5 Starting to use
| Before the initial start, keep the refrigerator still for half an hour
before connecting it to the power supply.
Before putting any fresh or frozen foods, the refrigerator should run for 2-3
hours, or for above 4 hours in summer when the ambient temperature is high.
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| Spare enough space for the convenient opening of the doors and drawers.
The picture above is only for reference. The actual configuration will depend
on the physical product or statement by the distributor
2.6 Energy saving tips
- The appliance should be located in the coolest area of the room, away from heat-producing appliances or heating ducts, and out of direct sunlight.
- Let hot foods cool to room temperature before placing them in the appliance. Overloading the appliance forces the compressor to run longer. Foods that freeze too slowly may lose quality or spoil.
- Be sure to wrap foods properly, and wipe containers dry before placing them in the appliance. This cuts down on frost build-up inside the appliance.
- The appliance storage bin should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation, making the appliance less efficient.
- Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible.
Structure and functions
3.1 Key components
(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
Refrigerating chamber
- The Refrigerating Chamber is suitable for the storage of a variety of fruits, vegetables, beverages, and other food consumed in the short term, the suggested storage time is 3 days to 5 days.
- Cooking foods shall not be put in the refrigerating chamber until cooled to room temperature.
- Foods are recommended to be sealed up before putting into the refrigerator.
- The glass shelves can be adjusted up or down for a reasonable amount of storage space and easy use.
Freezing chamber
- The low-temperature freezing chamber may keep food fresh for a long time and it is mainly used to store frozen foods and make ice.
- The freezing chamber is suitable for the storage of meat, fish, rice balls, and other foods not to be consumed in short term.
- Chunks of meat are preferable to be divided into small pieces for easy access. Please be noted food shall be consumed within the shelf time.
- The temperature should be set to “quick-freeze” when you want to refrigerate foods quickly.
Drawers, food boxes, shelves, etc. placed according to the position in the picture above are the most energy efficient.
Note::Storage too much food during operation after the initial connection to power may adversely affect the freezing effect of the refrigerator. Foods stored shall not block the air outlet, or otherwise, the freezing effect will also be adversely affected.
3.2 Functions
(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
1. Display
1. Refrigerating compartment temperature
2. OFF icon
3. Supercool icon
4. SUPef freeze T60″| 5. Freezer compartment temperature
6. Lock/unlock icon
7. Vacation icon
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2. Button operation
A.Refrigerating compartment temperature adjustment
B.Freezer compartment temperature adjustment
C.Vlode function
D.Vacation setting
E.Lock/unlock control
3.0peration
-
Lock /unlock E5
In the unlocked state, long press the lock button for 3 seconds, enter the lock state,
The icon lights up, which means the display panel is locked, at this time, button operation cannot be implemented; &
In the locked state, long press the lock button for 3 seconds, enter the unlocked state,
The icon goes out, which means the display panel is unlocked, at this time, button operation can be implemented; -
Vacation mode
Press the button to enter vacation mode. Icon lights up, the vacation mode will start after locking, press “FRZ.TEMP “or” REF.TEMP “. can exit vacation mode. -
Super cool mode
Press the button to enter the Super cool mode. Icon lights up, the Super cool mode will start after locking, exit quick cooling automatically after 150 minutes by default, or press “ REF.TEMP key to exit the super cool mode. Quick cool exits for 2.5h. -
Super freeze mode
Press the button to enter the Super freeze mode. lcon lights up, the Super freeze mode will start after locking, exit the quick freezing mode by default, or press “ FRZ.TEMP key to exit the Super freeze mode. Quick freeze exits ‘or 26h. -
The temperature setting of the refrigerating chamber
Press the temperature adjusting button of the refrigerating chamber REF.TEM refrigerating chamber region will make a flashing indication. Then press the button REF.TEMP. again to set the temperature, and will hear one beep. The setting scope is between 2°C and 8°C. Every time you press the button, the temperature will change 1°C. After adjusting, the digital tube will keep flashing for 5 seconds. A new temperature setting will come into effect after locking. -
The temperature setting of the freezing chamber
Press the temperature adjusting button of the freezing chamber FRZ.TEMP., freezing chamber region will make flashing indication. Then press the button FRZ.TEM P-again to set the temperature, and you will hear one beep. The setting scope is between -16°C and -24°C. Every time you press the button, the temperature will change 1°C. After adjusting, the digital tube will keep flashing for 5 seconds. A new temperature setting will come into effect after locking.
Recommended setting: Refrigerated chamber4 °C, freezing chamber – 18 °C. -
Storage upon power failure
ln case of power failure, the instant working state will be locked and maintained till re-electrification. -
Opening warning and alarm control
When the refrigerator doors get open, the opening music will play. if the door is not closed in two minutes, the buzzer will sound once every second till the door is closed. Press any button to stop the buzzer alarm. -
Fault indication
The following warnings appearing on the display indicate corresponding faults of the refrigerator. Though the refrigerator may still have cold storage function with the following faults, the user shall contact a maintenance specialist for maintenance, so as to ensure optimized operation of the appliance.Fault Code| Fault Description
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E1| Temperature sensor failure of the refrigerating chamber
E2| Temperature sensor failure of the freezing chamber
E5| Freezing defrost sensor detection circuit error
E6| Communication error
E7| Ambient temperature sensor error
Maintenance and care of the appliance
4.1 Overall cleaning
- Dust behind the refrigerator and on the ground shall be timely cleaned to improve the cooling effect and energy saving.
- Check the door gasket regularly to make sure there is no debris. Clean the door gasket with a soft cloth dampened with soapy water or diluted detergent.
- The interior of the refrigerator should be cleaned regularly to avoid odor.
- Please turn off the power before cleaning the interior, and remove all foods, drinks, shelves, drawers, etc.
- Use a soft cloth or sponge to clean the inside of the refrigerator, with two tablespoons of baking soda and a quart of warm water. Then rinse with water and wipe clean. After cleaning, open the door and let it dry naturally before turning on the power.
- For areas that are difficult to clean in the refrigerator (such as narrow sandwiches, gaps, or corners), it is recommended to wipe them regularly with a soft rag, soft brush, etc. and when necessary, combined with some auxiliary tools (such as thin sticks) to ensure no contaminants or bacterials accumulation in these areas.
- Do not use soap, detergent, scrub powder, spray cleaner, etc., as these may cause odors in the interior of the refrigerator or contaminated food.
- Clean the bottle frame, shelves, and drawers with a soft cloth dampened with soapy water or diluted detergent. Dry with a soft cloth or dry naturally.
- Wipe the outer surface of the refrigerator with a soft cloth dampened with soapy water, detergent, etc., and then wipe dry.
- Do not use hard brushes, clean steel balls, wire brushes, abrasives (such as toothpaste), organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items, which may damage the fridge surface and interior. Boiling water and organic solvents such as benzene may deform or damage plastic parts.
- Do not rinse directly with water or other liquids during cleaning to avoid short circuits or affecting electrical insulation after immersion.
Please unplug the refrigerator for defrosting and cleaning.)
4.2 Cleaning of door tray
- According to the direction arrow in the figure below, use both hands to squeeze the tray and push it upward, then you can take it out.
- After washing the tray having been taken out, you can adjust its installing height in accordance with your requirement.
(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
4.3 Cleaning of Glass shelf
- As the innermost part of the refrigerator liner contacting the shelves has a backstop, you shall raise the shelves upward, then you can be able to take it out.
- Adjust or clean the shelves according to your requirement.
(The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor)
4.4 Defrosting
- The refrigerator is made based on the air-cooling principle and thus has an automatic defrosting function. Frost formed due to a change of season or temperature may also
be manually removed by disconnection ofthe appliance from the power supply or by wiping with a dry towel.
4.5 Out of operation
- Power failure: In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.
- Long-time nonuse: The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odor.
- Moving: Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder freezing chamber drawers and etc. with tape, and tighten the leveling feet; close the doors and fix them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45°.
The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be interrupted; otherwise, the service life may be impaired
Troubleshooting
5.1 You may try to solve the following simple problems by yourself.
If they cannot be solved, please contact the after-sales department.
Failed Operation| Check whether the appliance is connected to power or whether
the plug is in good contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
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Odor| Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time Operation of the Compressor| Long operation of the refrigerator is
normal in summer when the ambient temperature is high
Having too much food in the appliance at the same time
Food is not getting cool before being put into the appliance
The doors are opened too frequently
Light fails to get lit| Check whether the refrigerator is connected to the
power supply and whether the illuminating light is damaged
Have the light replaced by a specialist
Doors cannot be properly closed| The door is stuck by food packages Too much
food is placed
The refrigerator is tilted
Loud noise| Check whether the floor is level and whether the refrigerator is
placed stably
Check whether accessories are placed in the proper locations
The door seal fails to be tight| Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration (or blow it with an
electrical drier or use a hot towel for heating)
Water pan overflows| There is too much food in the chamber or food stored
contains too much water, resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry of air
and increased water due to defrosting
Hot housing| Heat dissipation of the built-in condenser via the housing, which
is normal
When housing becomes hot due to high ambient temperature, storage of too much
food or shutdown of the compressor is shut down, providing sound ventilation
to facilitate heat dissipation
Surface condensation| Condensation on the exterior surface and door seals of
the refrigerator is normal when the ambient humidity is too high. Just wipe
the condensate with a clean towel.
Abnormal noise| Buzz: The compressor may produce buzzes during operation, and
the buzzes are loud, particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce a creak, which
is normal.
Table 1 Climate classes
Class | Symbol | Ambient temperature range °C |
---|---|---|
Extended temperate | SN | + 10 to + 32 |
Temperate | N | + 16 to + 32 |
Subtropical | ST | (+16 to+38 |
Tropical | T | +16 to+43 |
Extended temperate: ‘this refrigerating appliance is intended to be used at
ambient temperatures ranging from 10°C to 32 °C’;
Temperate: ‘this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 32 °C’;
Subtropical: ‘this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 38 °C’;
Tropical: ‘this refrigerating appliance is intended to be used at ambient
temperatures ranging from 16 °C to 43 °C’;
Special for new European standard:
The ordered parts in the following table can be acquired from channel __:
Ordered Part | Provided by | Minimum Time Required for Provision |
---|---|---|
thermostats | Professional maintenance personnel | At least 7 years after the |
last model is
launched on the market
temperature sensors| Professional maintenance personnel| At least 7 years
after the last model is
launched on the market
printed circuit boards| Professional maintenance personnel| At least 7 years
after the last model is
launched on the market
light sources| Professional maintenance personnel| At least 7 years after the
last model is
launched on the market
door handles| Professional repairers and final users| At least 7 years after
the last model is
launched on the market
door hinges| Professional repairers and final users| At least 7 years after
the last model is
launched on the market
trays| Professional repairers and final users| At least 7 years after the last
model is
launched on the market
baskets| Professional repairers and final users| At least 7 years after the
last model is
launched on the market
door gaskets| Professional repairers and final users| At least 10 years after
the last model is
launched on the market
Dear customer
-
If you want to return or replace the product, please contact the store where you buy it.
(Remember to bring the purchase invoice) -
If your product breaks down and needs to repair, please contact after”-sales service provider.
WARRANTY CONDITIONS
The manufacturer does not take any responsibility for damage caused by the
buyer.
This device has been manufactured and tested according to the latest methods.
Irrespective of the seller’s / dealer’s statutory warranty obligation, the
manufacturer provides a 6-month warranty for faultless material and faultless
production for a period of 24 months from the date of purchase.
The warranty expires in case of intervention by the buyer or by third parties.
Damage caused by improper handling or operation, incorrect installation or
storage, improper connection, improper installation, as well as by force
majeure or other external influences, are not covered by the guarantee.
We reserve the right to repair or replace defective parts or to exchange the
device in case of complaints.
Only if repair (s) or replacement of the device, the intended use by the
manufacturer should not be finally achieved, the buyer can demand a warranty
within six months, calculated from the date of purchase, reduction of the
purchase price, or cancellation of the purchase contract.
Claims for damages, including consequential damages, unless they are based on
intent or gross negligence excluded.
In the case of unnecessary or unjustified use of the customer service, we
charge the usual time and track charge for our service.
Complaints must be reported immediately after the detection of an error.
The replacement of light bulbs by our customer service technician is not
subject to the guarantee guidelines and is therefore subject to a charge.
There is no guarantee for bulbs.
The warranty claim has to be proven by the buyer, by presenting the purchase
receipt. The guarantee is valid within the Federal Republic of Germany.
NEG-Novex Grofihandelsgesellsehaft fijr E|ektr0- und Haustechnik GmbH, Chenover
Str. 5, D-67117 Limburgerhof
fi2000907midNEG
References
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