EPROPULSION G102-100 Lithium Battery User Manual

G102-100 Battery
User Manual

Model:G102-100
2023.08 Version 1.2
Copyright © 2023 ePropulsion. All Rights Reserved

Acknowledgement

Thanks for choosing ePropulsion products, your trust and support in our company are sincerely appreciated. We are dedicated to providing high- performance electric outboards, electric outboards, sup/kayak motors, reliable lithium batteries and accessories.
Welcome to visit www.epropulsion.com and contact us if you have any concerns.

Using This Manual

Before use of the product, please read this user manual thoroughly to understand the correct and safe operations. By using this product, you hereby agree that you have fully read and understood all contents of this manual. ePropulsion accepts no liability for any damage or injury caused by operations that contradict this manual. Due to ongoing optimization of our products, ePropulsion reserves the rights of constantly adjusting the contents described in the manual. ePropulsion also reserves the intellectual property rights and industrial property rights including copyrights, patents, logos and designs, etc. This manual is subject to update without prior notice, please visit our website www.epropulsion.com for the latest version. If you find any discrepancy between your products and this manual, or should you have any doubts concerning the product or the manual, please visit www.epropulsion.com. ePropulsion reserves the rights of final interpretation of this manual. This manual is multilingual, in case of any discrepancy in the interpretation of different language versions, the English version shall prevail.

Symbols

The following symbols will help to acquire some key information.
**** Important instructions or warnings
Useful information or tips

Product Serial Number

Below figure indicates the position of the product label on which the serial number is located.
Please record the serial number for access to maintenance or other after-sale services.

Product Overview

The G102-100 battery is a lithium iron phosphate battery with good safety performance, high energy density, long cycle life and high reliability. The G102-100 battery has a nominal voltage of 102.4v and a capacity of 100Ah.
1.1 In the Package
Save the ePropulsion original package for the battery storage.
Other accessories mentioned in this user manual need to be purchased by users from ePropulsion authorized dealers.
Unpack the package and check if there is any damage caused during transport. Check all the items inside the package against the below list. If there is any transport damage or lack of any listed item, please contact your dealer immediately.

1.2 Parts and Diagram

1. LED display
2. Charge communication port
3. Power button
4. Motor communication port
5. CAN communication port
6. Vent valve

• CAN-IN port can be connected with G battery remote switch or G battery communication terminator.
• CAN-OUT port can be connected with the charger or G battery communication terminator.

1.3 Specifications

| G102-100
---|---
Chemistry| Lithium Iron Phosphate (LiFePO4)
Capacity| 10.24 kWh / 100 Ah
Rated voltage| 102.4 Vdc
Final Charging voltage| 115.2 Vdc
Cut-off voltage| 83.2 Vdc
Maximum charging
current| 100 A
Max continuous
discharge current| 100 A
Parallel connection| Up to 4 in 1 cluster. Multiple clusters are possible in the system
Serial Connection| Not supported
Storage temperature| -20-45℃ Less than 1 month;
-10-35℃ Less than 6 months
Charging Temperature| 0-55℃ (32-131˚F)
Discharging Temperature| -10-60℃ (14-140˚F)
Dimensions| 68 x 50 x 30 cm³
(19.7 x 26.7 x 11.8 in)
Weight| 100 kg
Recommended battery level during storage| 45%-50%
Recommended  Mounting Position| Lay flat (handle facing up) or stand up (connector facing up)

1.4 Instructions before Use

• Before using the battery, please read the user manual carefully. Only adults who have fully read and understood this manual are allowed to operate this product.
• Before each use, check if the battery is firmly fixed, and check the condition, functionality and connection of the battery.
• Due to transportation and storage requirements, the battery is shipped half full. It is recommended to fully charge the battery before the first use.
• Avoid battery short-circuit during connection, do not disassemble the battery.
• Do not store the battery in a damp environment.
• During use, keep away from an external heat source and high voltage equipment.
• Do not exposure to shock or excessive vibrations.
• During use, when a fault occurs, please check the alarm code on the display and troubleshoot the corresponding alarm code table.
• It is not recommended to stack batteries.
• Used batteries should be disposed of according to local laws and regulations.

1.5 Important Instructions

• When the battery is not in use, make sure that the battery’s connectors are covered well with the waterproof caps.
• Before connecting the G battery with the third party product, please contact ePropulsion authorized distributor.
• The capacity of the battery is obtained under the relevant standard conditions, and the actual capacity under different temperatures or charging and discharging conditions will be different from the nominal capacity.
• G-Series Battery is splash, water, and dust resistant and was tested before delivery with a rating of IP67. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not  covered under warranty.
• Do not put the bttery in trash that is disposed of in landfills. When disposing of the battery, comply with local laws or regulations.
• Do not immerse or splash the battery in water.
• Ensure the battery can never cause a short via jewellery or tools.
• Do not exposure to shock or excessive vibrations.
• Only use certified chargers supplied by qualified manufacturers.
• Do not subject the battery to significant damage.
• Never touch a leaking battery or cell.
• Never mix up the positive terminals with negative terminals.
• Do not short circuit, overcharge or over discharge the battery.
• Never connect batteries in series.
• It is strictly prohibited to mix this battery with different types or specifications of batteries in parallel.
• If the battery is used in extreme environments (below 0°C or above 50°C), the battery life will be shortened.
• Charge the battery in the place that is safe, dry and free of flammable materials.
• When the battery is not used for an extended period of time, make sure the battery level is around 45%-50% before storing.
• Do not use conductive materials like metal that could cause a short circuit.
• Please keep the battery in a cool and dry place.
• Keep the battery away from children.
• Do not place the battery in direct sunlight.
• Never open the battery case. If the case is damaged, do not use, charge or discharge the battery. Please contact ePropulsion authorized distributor.
• Do not attempt to disassemble, repair or modify the product, as this may cause fire or even completely damage the product.
• Do not disassemble, puncture or crush the product nor expose it to fire. Disposal of a battery into fire or a hot oven or water or other liquids or mechanically crushing or cutting of a battery, that can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
• Replacement of a battery with an incorrect type that can defeat a safeguard (such as catching fire, explosion, leakage of corrosive electrolyte etc).

1.6 Declaration of Conformity
Object of the Declaration:
Product: Lithium-ion Battery Pack
Model: G102-100
We Guangdong ePropulsion Technology Co., Ltd., hereby, declares that this equip ment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the fol lowing internet address: http://yachter123.com/sy

The object of the declaration is in conformity with the following directives:

Applied Standards:
EN IEC 61000-6-3: 2021
EN IEC 61000-3-2: 2019+A1:
EN 61000-3-3: 2013+A1:2019+A2:2021
EN IEC 61000-6-1: 2019
EN 60335-1:2012+A11:2014+A13:2017+A1:2019+A14:2019+A2:2019+A15:2021
EN 62233:2008
IEC 62321-5:2013;
IEC 62321-4:2013+AMD1:2017
Manufacturer
Name: Guangdong ePropulsion Technology Limited
Address: Room 801, Building 1, 11 Daxue Road, Songshan Lake, Dongguan, Guangdong
Province, China
Signature: Date:
2nd of June, 2023
Shizheng Tao, Chief Executive Officer & Cofounder of Guangdong ePropulsion Technology Limited
1.7 Statement
This device complies with part 15 of the FCC Rules:
Operation is subject to the following three conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
1.8 Disposal and environment
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

Operation

2.1 Check the Battery Status
Do not remove the masking tape or plug from the battery. The masking tape can prevent the battery from the water.
Please avoid direct contact with water or continuous exposure to sunlight.

If the alarm indicator is on, refer to Section 2.4 LED Indicators, Section 2.5 Buzzer, and Section 3 Troubleshooting to deal with the problems. During this operation, the battery has no output.
During this operation, please cut off the output.

2.2 Using the Battery
2.2.1 Connecting the Battery to the Machine
When connecting the power cables, please pay attention to the positive and negative terminals. Never mix up the positive terminals with negative terminals.
Avoid battery short-circuit during connection.
When connecting, insert the power plug into place and hear a “click” sound to avoid false connection of the battery.
If it is connected to ePropulsion outboard motor, and the power cable or communication cable is abnormally connected, the outboard motor will stop.
Before connecting the battery to the machine (outboard, etc.), make sure that the battery power button is turned off and follow these steps:

1. Connect the power cable of the machine to the battery.
2. Connect the battery to the machine, smart throttle and display panel with the communication cable of the control system (refer to figure 2-1).

2.2.2 Turning on/off the Battery
The battery has an auto sleep function. After the battery is turned on, if no operation or use is carried out within 1 day, the battery will automatically turn off.
Before turning on the battery, please make sure that the power cable of the machine is securely connected to the battery, the connection is locked and there is no risk of slipping, and there is no short circuit.

Battery control using control devices
The G series battery power switch/remote switch only provides the ability to check the battery status while the battery is not connected to the whole ship system.

1. When the battery is turned on, press the switch of the control device such as remote operation/near operation, the indicator or display of the control devices will light up, and the LED indicator on the battery will also light up, and it will not go out for 5s and will not report an error, indicating that the system power supply is successful.
2. When the battery is turned off, press the switch of the control device such as remote operation/near operation, the battery is automatically disconnected, the indicator or display of the control device goes off, and the LED indicator on the battery also goes off.

The following two operations can be achieved by the battery power switch/remote switch
A. Check the battery level without connecting to the motor.

1. Press the button of the battery power switch/remote switch on the battery for 1 second (no more than 3 seconds), the LED indicator will light up, then release the button. The battery will start and self-check. The LED indicator does not go out for 5 seconds and not report an error, indicating that the battery starts normally. The LED indicator will show the battery level.
2. After checking the battery level, press the battery power switch/remote switch on the battery for 3 seconds to switch off the indicator, then release the button. The battery will automatically power off and the LED indicator will be off.

B. Power off the battery in emergency.

1.  When the battery is running and needs to be powered off in an emergency,please press the battery switch/remote switch for 3s. In this case, the battery’s LED indicator will be lit off, and the display will indict the ECU alarm, which means the battery powered off successfully.
2. If want to restart the battery and clear the ECU alarm, please restart through the smart throttle.

2.2.3 Charging the Battery
Please read the following notices before charging:
Pleas use the ePropulsion charger specially designed for G-Series Batteries to charge the battery. If using a three party MPPT, please contact an authorized ePropulsion dealer.
The charger’s communication cable needs to be connected to the battery’s CHARGE port.
Please make sure that the AC power is turned off before charging.
Never mix up the positive terminals with negative terminals.
Only charge the battery at 0 – 55°C.
When charging, keep the battery away from water and avoid direct sunlight or rain.
Charge the battery in the dry, ventilated place.
Avoid direct contact with the charger when in use, the charger can get to a high temperature.
** Please do not overcharge the battery.
Keep the battery away from children.**

1. When charging the battery, connect the charger’s power cable to the positive and negative terminals of the battery. The positive terminal of the charger’s power cable is connected with the positive terminal of the battery, and the negative terminal of the charger’s power cable is connected with the negative terminal of the battery. Then connect the communication cable from the charger to the battery CHARGE port. Make sure that the connection is correct.
2. Connect the charger to AC power. If the system has no alarms and the charger has charging current, indicating the battery is successfully charging.
3. After the charging is completed, the battery will automatically cut off. Then unplug the power plug of the charger, and disconnect the battery with the charger.

2.3 Using Multiple Batteries
** Do not connect batteries in series.
2.3.1 Connecting Batteries in Parallel
** Must connect the batteries in parallel when the batteries are fully charged, and the voltage difference must not exceed 2V.
When batteries are connected in parallel, the battery’s CAN-IN port must be connected to a remote switch or a communication terminator (purchased separately)
It is forbidden to use different types or specifications of batteries in parallel.
Before connecting, make sure the power button is off.
Never mix up the positive terminals with negative terminals.
Connecting 2 or more batteries in parallel can better extend the usage time. G-series can parallel connect up to 4 batteries per battery cluster, and the propulsion system can connect multiple battery clusters at the same time.Please use the battery parallel cable and G battery communication cable (purchased separately) to connect each battery. 1# battery (refer to Figure 2-2) CAN-OUT and 2# battery CAN-IN interface are connected by E battery communication cable, and so on. Please refer to the following diagram.
2.3.2 Connecting Parallel Batteries to the Machine
When the parallel batteries are connected to the ePropulsion outboard motor, it needs to connect the outboard motor to 1# battery with the communication cable (refer to figure 2-6). And the outboard motor can only be connected with 1# battery.
When connected in parallel, the CAN-IN port must be connected to a remote switch or a communication terminator.
Refer to Section 2.2.1 to connect the 1# battery to the machine. The figure below is the connection between the parallel batteries and ePropulsion outboard motor.

The maximum discharge current of the G102-100 battery is 100A. Only the machine with load current less than this value can be connected.
If the batteries are connected in parallel, the discharging current range will increase.
If the discharging current is exceeded, the fuse of the battery may be blown.

2.3.3 Turning on/off the connected batteries in parallel
** When multiple G102-100 batteries are used in parallel, only press the power switch on the 1# battery (the battery connected to the machine) to check the battery status.
Battery control using control devices**
The G series battery power switch/remote switch only provides the ability to check the battery status while the battery is not connected to the whole ship system.

1. When the battery is turned on, press the switch of the control device such as remote operation/near operation, the indicator or display of the control devices will light up, and the LED indicator on the battery will also light up, and it will not go out for 5s and will not report an error, indicating that the system power supply is successful.
2. When the battery is turned off, press the switch of the control device such as remote operation/near operation, the battery is automatically disconnected, the indicator or display of the control device goes off, and the LED indicator on the battery also goes off.

The following two operations can be achieved by the battery power switch/remote  switch
A. Check the battery level without connecting to the motor.

1. Press the button of the battery power switch/remote switch on the battery for 1 second (no more than 3 seconds), the LED indicator will light up, then release the button. The battery will start and self-check. The LED indicator does not go out for 5 seconds and not report an error, indicating that the battery starts normally. The LED indicator will show the battery level.
2.  After checking the battery level, press the battery power switch/remote switch on the battery for 3 seconds to switch off the indicator, then release the button. The battery will automatically power off and the LED indicator will be off.

B. Power off the battery in emergency.

1. When the battery is running and needs to be powered off in an emergency,please press the battery switch/remote switch for 3s. In this case, the battery’s LED indicator will be lit off, and the display will indict the ECU alarm, which meansthe battery powered off successfully.
2. If want to restart the battery and clear the ECU alarm, please restart through the smart throttle.
   After the battery is powered on, the battery’s BMS and relay will consume the power of the battery itself. When the battery is not used for a long time, please turn off the battery power in time.

2.4 LED Indicator

Shutdown

|  |  |  |  |  |  | All extinguished

Charging

| Battery level 0% – 25%| ★|  |  |  |  | |

25% – 50% power

| | ★|  |  |  | |
Battery level 50% – 75%| | | ★|  |  | |
Battery level 75% – 99%| | | | ★|  | |
Battery level 100%| | | | |  | |
Overvoltage protection| | | | | | | Including single and whole group overvoltage

Dis- Charging

| Battery level 75% – 100%| | | | |  | |
Battery level 50% – 75%| | | |  |  | |
Battery level 25% – 50%| | |  |  |  | |
Battery level 1% – 25%| |  |  |  |  | |
Battery level 0%|  |  |  |  |  | |

Undervoltage protection

|  |  |  |  | ****

●

| ****

●

| Including single and whole group undervoltage
Battery Status|  | Capacity| ALM| RUN| ****

Description

---|---|---|---|---|---
1| 2| 3| 4| 5| 6

System

| Overcurrent protection (charge, discharge, feedback)|  |  | ****

| ****

| ****

| ****

|

Relay sticking failure

|  | | | | | |
Temperature protection (high and low)|  |  | |  | | | Battery high or low temperature

Fuse blowing fault

|  | | |  | | |

Parallel failure

|  | |  |  | | |
Discharge line failure (temperature, voltage)|  | |  | | | |
**** Pre-charge failure| |  | |  | | |
Insulation failure| | |  | | | |
Other faults|  |  | |  | | | |
Note: is always on, ★ is flashing, no special instructions flashing frequency 1Hz

2.5 Buzzer

Beep for 8 seconds

| The battery has warnings, please refer to Section 2.4, and Section 3 for troubleshooting.

Troubleshooting

fully charged, it is normal for the battery to overvoltage.

2. If the battery is not fully charged, but over-voltage protection occurs, please contact an authorized ePropulsion dealer.

Charge/discharge over temperature| 1. Disconnect the charger/machine.

2. If the temperature is too high, cool the battery. After the temperature decreases, restart the battery. Please operate the battery at a suitable temperature.

3. If the temperature is too low, please use the battery at an appropriate temperature.

4. If the fault persists, please contact an authorized ePropulsion dealer.

Discharge undervoltage| 1. Stop discharging.

2. Charge the battery.

3. If the fault persists, please contact an authorized ePropulsion dealer.

Discharge overcurrent| 1. Disconnect the machine.

2. Restart the battery, and check. If the fault persists, please contact an authorized ePropulsion dealer. If the fault does not persist, check the external circuitry for short-circuits or whether to connect with the high- current load.

3. If the fault persists, please contact an authorized ePropulsion dealer.

No response by pressing the power button| 1. Read the user manual, and confirm whether the operation is correct.

2. If the fault persists, please contact an authorized ePropulsion dealer.

The battery has no input or output| 1. Check the connection between the battery, charger and the machine.

2. Reconnect the communication cables and power cables.

3. Disconnect the machine or charger, and reconnect after a while.

4. Contact an authorized ePropulsion dealer.

Fuse fault| 1. Check whether the battery and external cable are short- circuited
2. If there is no short circuit, disconnect all connections to the battery. Then restart the battery after a while, and see if the fault persists.
3. If the fault persists, please contact an authorized ePropulsion dealer.
Relay fault| 1. Check if the battery is connected with other devices.
2. Disconnect all connections to the battery. Then restart the battery after a while, and see if the fault persists.
3. If the fault persists, please contact an authorized ePropulsion dealer.
cable fault| 1. Disconnect all connections to the battery. Then restart the battery after a while, and see if the fault persists.
2. If the fault persists, please contact an authorized ePropulsion dealer.
Other faults| 1. Disconnect all connections to the battery. Then restart the battery after a while, and see if the fault persists.
2. If the fault persists, please contact an authorized ePropulsion dealer.

Transportation and Storage

4.1 Transportation
Check and ensure the package is intact without any damage.
Avoid violent vibration, strike or squeeze during transport. Get adequate damping protection measures before transport.
Do not expose the battery to the sun or rain during transport.
Check applicable local, national or international laws and regulations before transport.
The below figure displays how to pack the battery with ePropulsion original packing material.
For long-distance transport, it’s recommended to apply ePropulsion original package to pack the outboard before delivery.

4.2 Storage
When the battery is not in use, make sure that the battery’s connectors are covered well with the waterproof caps.
Disconnect all connections to the battery and check that all connectors are clean.
Before storage, make sure the battery level is around 45%-50%, and stored at an ambient temperature of 15°C – 25°C, relative humidity not more than 75%, clean, dry and ventilated place, to avoid contact with corrosive contact, away from fire and heat sources.
Protect against moisture, dust, water, shock and heat.
Every 3 months of storage, the battery should be recharged with an appropriate ePropulsion charger.

Routine Maintenance

Various factors like operation environment (such as temperature, humidity, dust, etc.), aging and wear of internal components, will increase the possibilities of battery failure. In order to avoid this, keep your battery in optimal operating state, and eventually extend the service lifespan of the battery. Therefore, routine maintenance is very important.

• Before long-term storage, please disconnect the communication cable and the power cable between batteries and machines.
• Before the first time use or reuse after long-term storage, charge the battery to its full capacity in order to achieve the best performance. Only use ePropulsion charger designed for E-Series Battery to charge the battery. Other chargers may lead to reduced battery capacity, premature battery failure, fire or explosion. Avoid over-charging, which may cause fire or explosion.
• Use the battery in moderate temperature to avoid negative effects of extreme temperature posed on battery lifespan and useful cycles.
• If a fault occurs, deal with the problem in a timely manner to avoid any further damage. If necessary, consult the ePropulsion authorized dealer for repair or parts replacement.
• During storage, strictly follow the instructions in Section 4.2 Storage. Pay special attention to the residual charge and check the battery state in a regular manner.
• Use a clean & dry towel to keep the battery surface away from oil, dirt and water. Avoid touching metal contacts. All the contacts need to be kept clean for best performance.
• When carrying batteries around, do not touch the contacts with metal objects such as keys or tools to avoid short circuit, battery damage, and potential fire or explosion.
• To improve functionality and prolong lifespan of the battery, avoid direct sunshine or radiation exposure. Meanwhile, avoid liquid, dust or dirt entering the battery.
• Do not leave the battery at a low state of charge.
• It is advised to check the battery state of charge on a regular basis.
• Clean all electrical contacts with electrical contacts cleaner, e.g. WD40, every two months, and clean immediately once there is rusty show up or splashed with sea water. And for long-term storage, please use conductive gel to protect electrical pins.

Warranty

Guangdong ePropulsion Technology Co., Ltd. (“ePropulsion”), China, warrants its products to be free of defects in material and workmanship under normal usage with proper installation and routine maintenance for a period of twenty- four (24) months from date of delivery of products to end customers (the “Limited Warranty Period”), the I series motor and G battery will have another extend 36 months warranty period after registration on the official website. The Limited Warranty is provided to the first end customer of ePropulsion products ONLY. The Customer is entitled to free repair or replacement of defective or non-conform parts. Any warranty claim must be made within six (6) months of discovery of issues as provided below.
If the Limited Warranty Period expires, you can still enjoy maintenance services from dealers/ distributors authorized by ePropulsion (the “ePropulsion Service Partners”) with minimum maintenance charge per occurrence.
In all warranty cases, ePropulsion will only bear the repair cost and other costs (such as those related to product installation, disassemble, transportation, financing, rental, etc.) as a direct result forof issues covered by the Limited Warranty only. Any costs irrelevant to or out of the scope of the Limited Warranty will be born by the Customer alone., which shall NOT include costs irrelevant such as those related to product installation, disassemble, transportation, financing, rental, etc.
Beyond the Limited Warranty, the Customer may have statutory rights in your jurisdiction according to applicable laws. Nothing in this Limited Warranty affects such rights. The Customer may have warranty claim rights arising from the purchase contract with ePropulsion Service Partners in addition to the rights granted by this Limited Warranty.
Products for commercial/professional use, even if only temporarily, are not covered by the Limited Warranty. Instead, the statutory warranty in your jurisdiction shall apply. You are encouraged to consult with ePropulsion Service Partners for applicable warranty and advice before engaging in such use.

• Commercial/professional Use refers to application cases that have high use frequency, high-reliability requirement or aim for money making, etc.
  To keep your warranty valid, you shall follow:
  Keep the product label intact and record the Serial Number shown on the label. Never tear the label off the product. A product without the original product label is not covered by the Limited Warranty provided by ePropulsion;
  The Limited Warranty is not transferable and will not be reissued;
  The Limited Warranty may change from time to time. Pls visit our website (http://www.epropulsion.com) for the latest version.

Capacity guarantee for high-voltage batteries
A guarantee of the capacity of the high-voltage batteries, in addition to the standard guarantee.
Depending on the long-term average temperature and the usage profile, this guarantee runs for a period of up to 5 years.
Comment on average temperature:
The average temperature is calculated using the Arrhenius equation; this means that higher temperatures are given a greater weighting.

6.1 Out of Warranty
ePropulsion may refuse a warranty claim if:

• Any improper operation contradicts what is written in the user manual;
• Accident, misuse, dropping, improper care or storage, willful abuse, physical damage, overcharging, over discharging, or unauthorized repair;
• Water ingress caused by external sources such as fishing nets, submerging underwater, etc;
• Product modification, alternation, disassembly, or parts/accessories attachment, which are not expressly permitted or recommended by ePropulsion;
• Failure of, or damage caused by, any 3rd party products;
• Repositioning of the high-voltage batteries in the boat;
• The battery incorrectly charging, overcharging, over-discharging, operating in temp out of scope described in the user manual;
• Consumables are out of warranty scope (like propeller ， anode…etc.);
• Purchases of product from unauthorized dealers or seller;
• Normal wear and tear and routine servicing are excluded from the warranty;
• The product gets further damaged due to improper packing during delivery. The further damaged part will be deemed as out of warranty coverage;
• Lithium battery is classified as a UN9 hazardous item, posting and packing must be in accordance with the relevant law of the local country directive. Non-compliance may result in out of warranty coverage.

6.2 Limited Warranty Claim Procedures
The Customer shall follow the warranty claim process to make a Limited Warranty claim:

1. Contact your nearest ePropulsion Service Partners and they will provide further instruction to you if such defects are covered by the Limited Warranty or theirs.
2. Send the defective product to them together with Proof of 1(st)-time Purchase (e.g., receipt, invoice, etc., with information of product purchased and date of purchase), the Confirmation of Online Warranty Registration, ex-factory Serial Number, etc. Note that all labels shall be kept intact. The warranty is valid only when the information above is correct, genuine, and complete;
3. Make sure the product is properly packed during delivery, the original package is highly recommended.
4. The ePropulsion Service Partners will conduct diagnosis and examination on the defective products to check the validity of the warranty claim.
5. If your warranty claim is accepted, the Product or its defective components/parts will be either repaired or replaced free of charge. Note that any delivery cost incurred in the process shall be bearded by you.
6. In case your warranty claim be rejected, a repair/replace cost and fee with round trip delivery cost will be estimated and sent to you for confirmation. ePropulsion Service Partners will only begin the work after your written confirmation.

WARRANTY CARD ePropulsion Control System
(* In order to validate warranty, please fill in this form first and read the Warranty Policies.)

OWNER INFO.

Owner Name

Address|
Phone| Email

DEALER INFO.

Store Name

Address|
Phone| Email

PRODUCT INFO.

Date of Purchase (mm/dd/yyyy)|
---|---
Serial No.|

Webseite: www.epropulsion.de
E-Mail: service@epropulsion.de
Guangdong ePropulsion Technology Limited
Webseite: www.epropulsion.com
E-Mail: service@epropulsion.com

References

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