AQUAVIVA AVSP-FI12RW Superior Full Inverter Pool Heat Instruction Manual

June 13, 2024
Aquaviva

AQUAVIVA AVSP-FI12RW Superior Full Inverter Pool Heat

AQUAVIVA-AVSP-FI12RW-Superior-Full-Inverter-Pool-Heat

Product Information

The Aquaviva Superior Full Inverter Pool Heat is an eco-friendly heat pump designed for heating swimming pools. It features a titanium heat exchanger that ensures a longer lifespan and is compatible with various water treatments. The heat pump also has built-in safety features such as water flow protection, high/low pressure protection, overload protection, and compressor protection. In case of any malfunction, the heat pump has a self-diagnosis function that displays error codes on the control panel for easy troubleshooting.

Key Features

  • Eco-friendly: Uses R32 Refrigerant to reduce carbon emissions
  • Titanium heat exchanger: Corrosion-free and compatible with various water treatments
  • Reliable operation: Built-in safety features for protection
  • Self-diagnosis: Identifies malfunctions with error codes

Product Usage Instructions

Safety Instructions:

  • Ensure installation complies with local regulations and standards.
  • Check the main voltage and frequency.
  • Earth the unit and supply voltage of 220~240V / ~/ 1Ph.
  • Read and retain the instructions for future reference.
  • Avoid installing the unit in areas with flammable gas leaks to prevent explosions.
  • Follow plumbing instructions to avoid water damage.
  • Turn off the power before cleaning or servicing the unit.
  • If an error code occurs or there is a burning smell, isolate the unit and contact the installer.
  • Avoid contact with the fan during operation to prevent injury.

Overview of the Unit:

The unit comes in different sizes:

Model Size (D x E x F)
AVSP-FI9RW 760mm x 356mm x 544mm
AVSP-FI12RW 870mm x 380mm x 653mm
AVSP-FI15RW 1020mm x 408mm x 715mm
AVSP-FI19RW 1020mm x 408mm x 715mm
AVSP-FI27RW 1020mm x 408mm x 715mm

Installation

Follow these guidelines for installation:

  • Place the unit on a solid, flat, horizontal surface.
  • Ensure at least 3 meters of free air flow to the discharge panel and 1 meter to the inlet panel.
  • Provide adequate access to the controller for maintenance.
  • Avoid installing near bedrooms or noise-sensitive areas.
  • Avoid locations that could create vibrations or extreme conditions.

Please refer to the complete user manual for detailed installation instructions and troubleshooting information.

READ THIS MANUAL CAREFULLY BEFORE OPERATING THE UNIT. DO NOT THROW IT AWAY.
BEFORE OPERATING THE UNIT, ENSURE THE INSTALLATION HAS BEEN CARRIED OUT IN ACCORDANCE WITH THESE INSTRUCTIONS. IF IN DOUBT CONSULT YOUR LOCAL DEALER.

INTRODUCTION

This manual includes the necessary information to safely install and maintain your Heat Pump. Please read this manual carefully before you operate the unit.

The Heat Pump
The swimming pool heat pump is one of the most economical ways of heating your swimming pool efficiently. Using the free renewable energy from the air,it is over 4/5 time more efficient than traditional heating. The swimming pool heat pump extends your swimming season and gives you comfort at high level. You could enjoy swimming not only in summer, but also in spring, autumn and even winter time.

  • ECO Friendly
    The Heat Pump uses R32 Refrigerant which is ozone friendly dramatically reducing Carbon Emissions.

  • Titanium heat exchanger
    The advanced titanium heat exchanger guarantees a longer life span, free of corrosion. It can be used with all types of water treatment including chlorine, iodine, bromine and salt water.

  • Multiple functions

    • Cooling and heating functions available
    • Auto operation, Auto-restart, Auto defrost
    • Auto timer on/off: no human attendance is required
    • Wide ambient working range: -10°C to 45°C.
  • Reliable operation
    The Heat Pump has several built in safety features, which include insufficient water flow protection, high/low pressure protection, overload protection, compressor protection.

  • Self-diagnosis
    When there is malfunction,the swimming pool heat pump will make self-diagnosis by displaying error code on the control panel.To identify the problem,please refer to ERROR CODES pages in this manual.

SAFETY INSTRUCTIONS

To prevent injury to the user, other people or damage to property, the following instructions must be followed.
Install the unit only when it complies with local regulations, by-laws and standards. Check the main voltage and frequency. This unit must be earthed and have a supply voltage of 220 ~240 V / ~/ 1Ph.
The following safety precautions should always be taken into account:

  • Be sure to read the following WARNING before installing the unit.
  • After reading these instructions retain for future reference.

WARNING

  • Installing the Unit
    Incorrect installation could cause injury due to fire, electric shock or water damage. If in doubt consult your local dealer or a qualified installer.

  • Securing the Unit
    The unit should be located on a solid, level, horizontal surface and securely fixed. Ensure free air-flow to all sides of the unit.

  • Electrical Connections
    Ensure the correct sized Circuit Breakers, isolators and cables are used. All terminals should be tightly secured and not prone to stress.
    This unit must be earthed.
    Materials
    To prevent fire, electric shock and other hazards all materials should be suitable for the specific use of this unit. Never use an extension cable to connect the unit to the electric power supply. If there is no suitable earthed supply available, have one installed by a qualified electrician.

  • Do not move/repair the unit yourself
    Before carrying out any maintenance, service or repair work, the product must be isolated from the mains electrical supply. To prevent possible injury, only qualified engineers should carry out these works.

CAUTION

Do not install the unit in a place where there is a chance of flammable gas leaks. If there is a gas leak and gas accumulates in the area surrounding the unit, it could cause an explosion.

  • Water Connections
    All plumbing connections should be carried out as per the instructions in this manual. Failure to do so could result in water damage to property.

  • Cleaning the Unit
    To prevent injury always shut the power ‘OFF’ when cleaning or servicing the unit

  • Error Codes
    If an error code occurs or you can smell burning, isolate the unit immediately and call your local installer.
    Avoid contact with the fan when running as this will cause serious injury.

CONTENTS
Before starting the installation, please make sure that all following items are found inside the box.

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-1

OVERVIEW OF THE UNIT

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-2


Size

| Model
---|---
AVSP-FI9RW| AVSP-FI12RW AVSP-FI15RW| AVSP-FI19RW AVSP- FI27RW
А| 760| 870| 1020
В| 356| 380| 408
С| 544| 653| 715
D| 327| 351| 367
E| 92.5| 96.2| 87.2
F| 260| 325| 395

INSTALLATION

Installation guidelines
The following information is for guidance only.

Locating the Unit
The unit should be located on a solid, flat, horizontal surface. Ensure 3 metres of free air flow to the discharge panel and 1 metre to the inlet panel. Ensure adequate access to the controller and for maintenance purposes.

Precautions

  • Avoid locating the unit close to bedrooms or other noise sensitive areas.
  • Avoid a location which could create vibration i.e. secured to a solid wall.
  • Try to avoid placing the unit under a tree or exposed to extreme conditions.

Water connection
The heat pump is connected to a filtration circuit with a by-pass. It is imperative that the by-pass is placed after the pump and the filter. The by- pass generally consists of 3 valves. This makes it possible to regulate the water flow which passes through the heat pump and to isolate the heat pump completely for any maintenance work, without cutting the flow of filtered water.

Installation FULL INVERTER POOL HEAT PUMP AQUAVIVA SUPERIOR

If your installation is equipped with a water treatment system (chlorine, bromine, saltetc) the by-pass must be installed before the water treatment, with a non-return valve between the by-pass and water treatment system.

Electrical connection
The Electrical supply must correspond to that indicated on the appliance. All supply cables have to be sized according to the appliance power and installation requirements. Please refer to below table.

Mobel Cable Size
AVSP-FI9RW 3 x 1.5 мм²
AVSP-FI12RW 3 x 2 мм²
AVSP-FI15RW 3 x 2.5 мм²
AVSP-FI19RW 3 x 2.5 мм²
AVSP-FI27RW 3 x 4 мм²

*The above are an indication only. Please refer to a qualified Electrician if in doubt.
Use the cable glands and grommets provided inside the heat pump to secure and route the supply cables.

Trial Running
After connecting the unit to the pool system, ensure your installation is complete, with a suitable by-pass and electrical connections by a qualified engineer.

Be sure that:

  1. Appliance is horizontal and on a firm base.
  2. Water system has no leaks.
  3. Electrical Installation is compliant with all local regulations and standards.
  4. The installation requirements described previously have been strictly adhered to.

ATTENTION: THE HEAT PUMP ONLY OPERATES WHEN WATER FLOW IS PRESENT.

You can start up the heat pump following the procedure below:

  • Open by-pass valves
  • Start pool system pump
  • Turn on pool heat pump
  • Set control

OPERATING THE UNIT

This is achieved via the Digital Controller.

  • NEVER LET THE DIGITAL CONTROLLER GET WET. THIS MAY CAUSE AN ELECTRIC SHOCK OR FIRE.
  • NEVER PRESS THE BUTTONS OF THE DIGITAL CONTROLLER WITH A HARD, POINTED OBJECT. THIS MAY DAMAGE THE DIGITAL CONTROLLER.
  • NEVER INSPECT OR SERVICE THE DIGITAL CONTROLLER YOURSELF. REFER TO A QUALIFIED SERVICE ENGINEER.

Button Operation Instructions

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-5 AQUAVIVA-AVSP-FI12RW-Superior
Full Inverter Pool Heat-fig-6

  1. Turn ON/OFF the unit
    When the unit is OFF, the screen shows time, you can press ” ” for 5s to turn on the unit. When the unit is ON, the screen shows the temperature of inlet water, you can press ” ” for 5s to shut down the unit.AQUAVIVA-AVSP-FI12RW-
Superior Full Inverter Pool Heat-fig-8

  2. When the unit is ON, you can change auto/ heating/ cooling mode by pressing «AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-fig-10

  3. Running mode switch
    When the screen displays the main interface, press to switch the running mode: Strong mode, Silent mode, Smart mode.

    • When the Strong mode starts, icon will light up «BOOST».
    • When the Smart mode starts, icon will light up «SMART».
    • When the Silent mode starts, icon will light up «SILENT».
  4. Setting temperature
    When the screen displays the main interface, press , you will see Setting temperature. Then press to set the temperature you want. Press « » to save and go back to the main interface. « »AQUAVIVA-AVSP-FI12RW-Superior Full
Inverter Pool Heat-fig-13

  5. Clock setting
    In the unit ON or OFF state, you can press « » for 5s to set the clock. Press « » again then you will see the numbers of hour are flashing. Press to increase or decrease value. After finishing the setting of hour you can press « » to set the minute. When you finish the settings you can press to save and go back to the main interface.AQUAVIVA-AVSP-FI12RW-Superior Full Inverter
Pool Heat-fig-17

  6. Timer setting
    Setting Timer
    There are two groups of Timer in this controller. In the unit ON or OFF state, press
    « » to enter into Timer setting. You will see the number of group “1” is flashing, press it « » again , hour number and « » are flashing, they indicate which group of Timer ON you are setting. Then press to increase or
    decrease value. After finishing the setting of hour you can press « » to set the minute. When the settings of Timer ON are finished, press « » and you will see the hour number and icon « » are flashing. Then press to set.
    press « » to save and go back to the main interface. In the main interface, press « » and to check group “1” or group “2” setting.
    Setting Timer
    If there is no need for the Timer, you can set the time of Timer ON the same of Timer OFF. And press « » to save and go back to the main interface. The Timer will be cancelled.AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool
Heat-fig-20

  7. Force defrost
    Press « » for 5s to enter into force defrost.
    Icon « » will light up.AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool
Heat-fig-21

  8. Lock and unlock
    When the screen displays the main interface for 1 min, the system will automatically lock, press « » for 5s to unlock.

  9. Error display
    There will be error code showing on the controller screen and the icon « » will light up when relative malfunction occurs. You can refer to the error code table to find out the failure cause.

WIFI application

  1. Install APP
    Download and install the APP in the “app store” using your computer or mobile phone.

  2. Startup software
    After the installation is complete, click on the desktop icon “Smart Life” to launch the software.AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-25

  3. Add deviceAQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-fig-26

  4. Control****

Status parameter query

Status parameter query: In the main interface, long press the « » button for 3 secondsseconds to enter the unit parameter status query, press the « key or key to query each parameter;

The query code Code meaning Display range
01 Inlet temperature -20~99 °С
02 Outlet temperature -20~99 °С
03 Ambient temperature -20~99 °С
04 Exhaust gas temperature 0~ 125 °С
05 Return gas temperature -20~99 °С
06 Outer coil temperature -20~99 °С
07 Inner coil temperature -20~99 °С

Error Code

Code Error code meaning Possible reason Remedy


Er 03

| ****

Water flow error

| 1.  Inadequate water flow

2.   Water flow switch damaged

3.    Mis-connect water inlet/outlet

4.   Main PCB damaged

| 1.  Check the pump

2.   Replace the water flow switch

3.   Check inlet/outlet connection

4.   Replace the PCB


Er 04

| ****

Antifreeze in winter

| 1. The ambient temperature is too low The ambient temperature sensor is damaged| 1.  No need to action

2.   Replace ambient sensor





Er 05

| ****




High pressure error

| 1.  Inadequate flow rate

2.   Uncompressed gas in refrigerant system

3.   Overcharge with refrigerant

4.   Water temp setting too high

5.   Poor connection of pressure switch

6.   Pressure switch failure

7.   Main PCB damaged

| 1.  Check pump and water control valve

2.   Discharge and them recharge the refrigerant

3.   Discharge some refrigerant

4.   Set lower water temp

5.   Reconnect the switch

6.   Replace the pressure switch

7.   Replace the PCB



Er 06

| ****


Low pressure error

| 1.  Undercharged refrigerant

2.   Capillary block

3.   Poor connection of pressure switch

4.   Pressure switch failure

5.   Main PCB damaged

| 1.  Add some refrigerant

2.   Replace the capillary

3.   Reconnect the switch

4.   Replace the pressure switch

5.   Replace the PCB


Er 09

| ****

Communication failure

| 1.  Connection wire for Wire controller not good connection

2.   PCB failure

| 1.  Reconnect the wire or change the wire

2.   Replace PCB

Er 10| Frequency conversion module communication failure| PCB failure| Replace PCB
Er 11| Limited time lock| ****

Parameter FF didn’t set to 0

| Parameter setting should be 0



Er 12

| ****


Excessive exhaust protection

| 1.  Refrigerant is not enough

2.   Exhaust protection value is set too low

3.   Exhaust temperature sensor failure

4.   Excessive dust on the fin heat exchanger affects heat exchange

| 1.  Add some refrigerant

2.   Re-set the exhaust temperature

3.   protection value P6: 120

4.    Replace the exhaust sensor

5.   Clean the fin heat exchanger

Code Error code meaning Possible reason Remedy

Er 15

| Water inlet temperature error| Corresponding temperature sensor failure| Replace the corresponding temperature sensor


Er 16

| Outer coil temperature failure| Corresponding temperature sensor failure| Replace the corresponding Temperature sensor


Er 18

| Exhaust temperature failure| Corresponding temperature sensor failure| Replace the corresponding emperature sensor



Er 19

| ****


DC fan failure

| ****

1.  The fan motor is damaged

2.   PCB Dialing error

3.   PCB failure

| ****

1.  Replace the fan

2.   Dial the code according to the model manual or circuit diagram

3.   Replace the PCB board


Er 20

| Frequency conversion module abnormal protection| ****

The inverter module is damaged

| ****

Replace PCB


Er 21

| ****

Ambient temperature failure

| Corresponding temperature sensor failure| Replace the corresponding temperature sensor



Er 23

| ****

Cooling outlet water temperature is too low protection

| 1.  The water temperature is below 5 degrees Celsius

2.   Inaccurate water temperature sensor

3.   PCB board failure

| 1.  No treatment, wait until the water temperature rises to 7℃ to return to normal

2.   Replace the outlet water temperature sensor

3.   Replace the PCB board

Er 27| Outlet temperature failure| Corresponding temperature sensor failure| Replace the corresponding temperature sensor
Er 28| Overcurrent protection| |


Er 29

| Return gas temperature failure| Corresponding temperature sensor failure| Replace the corresponding Temperature sensor



Er 32

| ****

Over-temperature protection for heating outlet water

| ****

1.  Тhe water temperature is too high, higher than 75 degrees Celsius

2.   Inaccurate water temperature sensor

3.   PCB board failure

| ****

1.  Need to reset the maximum value

2.   Replace the outlet water temperature sensor

3.   Replace the PCB board



Er 33

| ****

Outdoor coil high temperature protection

| ****

1.  Inaccurate temperature sensor of outdoor coil

2.   The cooling water fan does not start

3.   PCB board failure

| ****

1.  Replace the corresponding sensor

2.   Check the fan

3.   Replace the PCB board


Er 42

| ****

Inner coil temperature failure

| ****

Sensor failure

| ****

Replace the corresponding temperature sensor

MAINTENANCE

To protect the paintwork, avoid leaning or putting objects on the shell. External Heat Pump parts can be wiped with a damp cloth and domestic cleaner. (Warning: Never use cleaning agents containing sand, soda, acid or chloride as these can damage the surfaces.)
To prevent blockages in the titanium heat exchanger, ensure that the system incorporates a water and filter treatment facility. In the event of a problem occurring due to contamination, the system should be cleaned as described below. (Warning: the fins on the finned tube heat exchanger are sharp!).

Cleaning the Heat Exchanger and Pipework
Contamination in the pipes and heat exchanger can reduce the performance of the heat pumps’ titanium heat exchanger. If this is the case, the pipe system and heat exchanger must be cleaned by a technician. Use only pressurized drinking water for cleaning.

Cleaning the air system
The finned heat exchanger, fan and condensate outflow should be clear of all obstructions (leaves, twigs, etc.) before each new heating season. These can be manually removed using compressed air or by flushing with clean water.
It may be necessary to remove the unit cover and air inlet grid first.

Attention: Before opening the unit, ensure that all electrical supplies are isolated.

To prevent the evaporator and the condensate tray from being damaged, do not use hard or sharp objects for cleaning.
Under extreme weather conditions (e.g. snow drifts), ice may form on the air intake and exhaust air outlet grids. If this happens, the ice must be removed in the vicinity of the air intake and exhaust air outlet grids to ensure that the minimum air flow rate is maintained.

Winter Shutdown.
To prevent frost damage to the unit when not in use the Heat Pump should be drained of all water. Failing this another form of frost protection should be considered and actioned.

Attention: The warranty does not cover damage caused by inadequate frost protection measures during the winter.

TROUBLESHOOTING

This section provides useful information for diagnosing and correcting certain prolems which may occur. Before starting the troubleshooting procedure, carry out a thorough visual inspection of the unit and look for obvious defects such as loose connections or defective wiring. Before contacting your local dealer, read this chapter carefully.It could save you time and money.

WHEN CARRYING OUT ANY MAINTENANCE ENSURE ADEQUATE PRECAUTIONS ARE TAKEN TO PREVENT AN ELECTRIC SHOCK .

The hints below are for guidance only. If you cannot solve the problem, consult your installer/local dealer..

The Heat pump will not run.
Please check:

  • There is a supply voltage (tripped fuse, power failure).
  • The switch on the wired controller is switched on, and whether the correct set point temperature has been set.

The set temperature level cannot be reached. Please check whether:

  • The permissible operating conditions for the heat pump have been adhered to (air temperatures too high or too low).
  • The air inlet or outlet area is blocked, restricted or very dirty.
  • There are closed valves or stop-cocks in the water pipes.

The timer works but the programmed actions are executed at the wrong time (e.g. 1 hour too late or too early).

Please check whether:

The clock and the day of the week are set correctly, adjust if necessary.

If you cannot correct the fault yourself, please contact your after-sales service technician.
Work on the heat pump may only be carried out by authorized and qualified after-sales service technicians.

ENVIRONMENTAL INFORMATION

This equipment contains fluorinated greenhouse gases covered by the Kyoto Protocol. It should only be serviced or dismantled by professional trained engineers. This equipment contains R32 refrigerant in the amount as stated in the specification. Do not vent R32 into the atmosphere: R32, is a fluorinated greenhouse gas with a Global Warming Potential (GWP) = 675.

DISPOSAL REQUIREMENTS

Dismantling of the unit, treatment of the refrigerant, of oil and of other parts must be carried out in accordance with relevant local and national legislation.

Your product is marked with this symbol. This means that electrical and electronic products should not be mixed with unsorted household waste.

Do not try to dismantle the system yourself: the dismantling of the system, treatment of the refrigerant, of oil and other parts must be done by a qualified installer in accordance with relevant local and national legislation.
Units must be treated at a specialized treatment facility for re-use, recycling and recovery. By ensuring that this product is disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. Please contact the installer or local authority for more information.

WIRING DIAGRAM

Please refer to the wiring diagram on the electric box.

Models: AVSP-FI9RW / AVSP-FI12RW

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-30

Models: AVSP-FI15RW

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-31

Models: AVSP-FI19RW

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-32

Models: AVSP-FI27RW

AQUAVIVA-AVSP-FI12RW-Superior Full Inverter Pool Heat-
fig-33

TECHNICAL SPECIFICATIONS


Condition

| ****


AVSP-FI9RW

| ****


AVSP-FI12RW

| Model

AVSP-FI15RW

| ****


AVSP-FI19RW

| ****


AVSP-FI27RW

---|---|---|---|---|---
Ambient air 27°C  Water 27°C in
Capacity, (KW)| 9.00| 12.00| 15.25| 19.21| 27.28
COP range| 6.30 ~ 17.5| 6.55 ~ 18.2| 7.32~18.5| 6.53~18.2| 6.2~15
Ambient air 15°C  Water 26°C in
Capacity, (KW)| 5.94| 7.54| 10.85| 13.61| 19.71
COP range| 4.53~7.5| 4.62~8.0| 4.88~8.5| 5.02~8.4| 4.14~6.2
Rated Input Current, (A)| 7.3~1.18| 8.2~1.20| 9.74~1.21| 12.48~1.23| 22.7~3.45
Refrigerant| R32
Rated Input Power, (KW)| 0.2~1.55| 0.3~1.95| 0.2~2.24| 0.23~2.87| 0.75~5.22
Maximum Input Current, (A)| 7.5| 9.3| 11.5| 14.48| 25.50
Outdoor unit net dimensions, (mm)| 760x356x544| 870x380x653| 870x380x653| 1020x408x715| 1020x408x715
Outdoor package dimensions, (mm)| 852x395x560| 962x418x670| 962x418x670| 1072x467x730| 1072x467x730
Outdoor unit net weight, (kg)| 40| 50| 70| 80| 95
Outdoor unit gross weight, (kg)| 55| 60| 80| 90| 105
Noise, (dB(A))| 29| 29| 29| 30| 30
Noise at 1 m| <43| <45| <47| <48| <48
Compressor type| Rotary
Water proof level| IPX4

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