AQUAVIVA SUPPERIOR SPLIT Full Inverter Pool Heat Instruction Manual
- June 13, 2024
- Aquaviva
Table of Contents
- AQUAVIVA SUPPERIOR SPLIT Full Inverter Pool Heat
- Product Usage Instructions
- INTRODUCTION
- SAFETY INSTRUCTIONS
- CONTENTS
- OVERVIEW OF THE UNIT
- INSTALLATION
- Water connection
- OPERATING THE UNIT
- WIFI application
- Status parameter query
- Error Code
- MAINTENANCE
- TROUBLESHOOTING
- WIRING DIAGRAM
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
AQUAVIVA SUPPERIOR SPLIT Full Inverter Pool Heat
Product Information
This product is a full inverter pool heat pump that utilizes advanced technology to efficiently heat swimming pool water. It features a titanium heat exchanger for a longer lifespan and is compatible with various types of water treatment including chlorine, iodine, bromine, and salt water. The heat pump also comes with built-in safety features such as insufficient water flow protection, high/low pressure protection, overload protection, and compressor protection. In case of malfunction, the heat pump has a self-diagnosis capability that displays error codes on the control panel for easy troubleshooting.
Product Usage Instructions
Before operating the unit, it is important to read and understand the manual carefully. Do not throw away the manual as it contains important information for safe operation and installation.
Safety Instructions
- Incorrect installation could cause injury due to fire,electric shock, or water damage. If you are unsure, consult your local dealer or a qualified installer.
- Securely fix the unit on a solid, level, and horizontal surface. Ensure free airflow to all sides of the unit.
- Ensure correct-sized circuit breakers, isolators, and cables are used for electrical connections. Tighten all terminals securely and make sure they are not prone to stress.
- The unit must be properly earthed.
- Use suitable materials to prevent fire, electric shock, and other hazards.
- Do not use an extension cable to connect the unit to the electric power supply. If there is no suitable earthed supply available, have one installed by a qualified electrician.
- Do not move or repair the unit yourself. Before performing any maintenance, service, or repair work, ensure the product is isolated from the mains electrical supply. Only qualified engineers should carry out these works to prevent possible injury.
Installation
-
Ensure proper installation safety by using a refrigerant leak detector and selecting an appropriate installation location.
-
The installation site should be well-ventilated.
-
Follow the guidance provided for locating the unit. It should be placed on a solid, flat, and horizontal surface with 3 meters of free airflow to the discharge panel and 1 meter to the inlet panel.
Access to the controller and maintenance purposes should also be considered. -
Connect the heat pump to a filtration circuit with a bypass.
The bypass should be positioned after the pump and filter and typically consists of 3 valves. This allows for regulation of water flow through the heat pump and isolation of the heat pump for maintenance work without interrupting the flow of filtered water.
Contents
Before starting the installation, ensure that the following items are found inside the box:
- Outdoor Unit heat pump
- Indoor Unit heat pump
- Operation and Installation Manual
- Anti-vibration stands (4 pieces)
- Drainage tube
Overview of the Unit
Indoor Unit:
- Sleeve for drainage tube
- 2 couplings for connection
- Size: (0, I, J, R, X, h, k)
- Values: (0, I, RX)
Outdoor Unit:
- Size: (0, I, J, R)
- Model: JR
- Values: (0, I, !)
READ THIS MANUAL CAREFULLY BEFORE OPERATING THE UNIT. DO NOT THROW IT AWAY.
BEFORE OPERATING THE UNIT, ENSURE THE INSTALLATION HAS BEEN CARRIED OUT IN
ACCORDANCE WITH THESE INSTRUCTIONS. IF IN DOUBT CONSULT YOUR LOCAL DEALER.
INTRODUCTION
This manual includes the necessary information to safely install and maintain your Heat Pump. Please read this manual carefully before you operate the unit.
The Heat Pump
The swimming pool heat pump is one of the most economical ways of heating your
swimming pool efficiently. Using the free renewable energy from the air,it is
over 4/5 time more efficient than traditional heating.The swimming pool heat
pump extends your swimming season and gives you comfort at high level.You
could enjoy swimming not only in summer,but also in spring,autumn and even
winter time.
-
ECO Friendly
The Heat Pump uses R32 Refrigerant which is ozone friendly dramatically reducing Carbon Emissions. -
Titanium heat exchanger
The advanced titanium heat exchanger guarantees a longer life span, free of corrosion. It can be used with all types of water treatment including chlorine, iodine, bromine and salt water. -
Multiple functions
- Cooling and heating functions available
- Auto operation, Auto-restart, Auto defrost
- Auto timer on/off:no human attendance is required
- Wide ambient working range: -10°C to 45°C.
-
Reliable operation
The Heat Pump has several built in safety features, which include insufficient water flow protection, high/low pressure protection, overload protection, compressor protection. -
Self-diagnosis
When there is malfunction,the swimming pool heat pump will make self-diagnosis by displaying error code on the control panel.To identify the problem,please refer to ERROR CODES pages in this manual.
SAFETY INSTRUCTIONS
To prevent injury to the user, other people or damage to property, the
following instructions must be followed.
Install the unit only when it complies with local regulations, by-laws and
standards. Check the main voltage and frequency. This unit must be earthed and
have a supply voltage of 220 ~240 V / ~/ 1Ph.
The following safety precautions should always be taken into account:
- Be sure to read the following WARNING before installing the unit.
- After reading these instructions retain for future reference.
WARNING
Incorrect installation could cause injury due to fire, electric shock or water damage. If in doubt consult your local dealer or a qualified installer.
Securing the Unit.
The unit should be located on a solid, level, horizontal surface and securely
fixed. Ensure free air-flow to all sides of the unit.
Electrical Connections.
Ensure the correct sized Circuit Breakers, isolators and cables are used. All
terminals should be tightly secured and not prone to stress.
This unit must be earthed.
Materials.
To prevent fire, electric shock and other hazards all materials should be
suitable for the specific use of this unit.
Never use an extension cable to connect the unit to the electric power
supply.
If there is no suitable earthed supply available, have one installed by a
qualified electrician.
Do not move/repair the unit yourself.
Before carrying out any maintenance, service or repair work, the product must
be isolated from the mains electrical supply. To prevent possible injury, only
qualified engineers should carry out these works.
CAUTION
-
Do not install the unit in a place where there is a chance of flammable gas leaks.
If there is a gas leak and gas accumulates in the area surrounding the unit, it could cause an explosion. -
Water Connections
All plumbing connections should be carried out as per the instructions in this manual. Failure to do so could result in water damage to property. -
Cleaning the Unit
To prevent injury always shut the power ‘OFF’ when cleaning or servicing the unit -
Error Codes
If an error code occurs or you can smell burning, isolate the unit immediately and call your local installer.
Avoid contact with the fan when running as this will cause serious injury.
CONTENTS
Before starting the installation, please make sure that all following items are found inside the box.
OVERVIEW OF THE UNIT
Indoor Unit
Outdoor Unit
INSTALLATION
Installation Safety
Refrigerant Leak Detector
Appropriate Installation Location
- The installation site should be well-ventilated.
- The sites for installing and maintaining an split pool heat pump using Refrigerant R32 should be free from open fire or welding, smoking, drying oven or any other heat source higher than 548 which easily produces open fire.
- When installing an split pool heat pump, it is necessary to take appropriate anti-static measures such as wear anti-static clothing and/or gloves.
- It is necessary to choose the site convenient for installation or maintenance wherein the air inlets and outlets of the indoor and outdoor units should be not surrounded by obstacles or close to any heat source or combustible and/or explosive environment.
- If the indoor unit suffers refrigerant leak during the installation, it is necessary to immediately turn off the valve of the outdoor unit and all the personnel should go out till the refrigerant leaks completely for 15 minutes. If the product is damaged, it is a must to carry such damaged product back to the maintenance station and it is prohibited to weld the refrigerant pipe or conduct other operations on the user’s site.
- It is necessary to choose the place where the inlet and outlet air of the indoor unit is even.
- It is necessary to avoid the places where there are other electrical products, power switch plugs and sockets.
The following information is for guidance only.
Locating the Unit
The unit should be located on a solid, flat, horizontal surface. Ensure 3
metres of free air flow to the discharge panel and 1 metre to the inlet panel.
Ensure adequate access to the controller and for maintenance purposes.
Precautions
- Avoid locating the unit close to bedrooms or other noise sensitive areas.
- Avoid a location which could create vibration i.e. secured to a solid wall.
- Try to avoid placing the unit under a tree or exposed to extreme conditions.
Water connection
The heat pump is connected to a filtration circuit with a by-pass.
It is imperative that the by-pass is placed after the pump and the filter.
The by-pass generally consists of 3 valves.
This makes it possible to regulate the water flow which passes through the
heat pump and to isolate the heat pump completely for any maintenance work,
without cutting the flow of filtered water.
INSTALLATION FULL INVERTER POOL HEAT PUMP AQUAVIVA SUPERIOR SPLIT
If vour installation is equipped with a water treatment system (chlorine,
bromine, saltetc) the by-pass must be installed before the water treatment,
with a non-return valve between the by-pass and water treatment system.
Electrical connection
The Electrical supply must correspond to that indicated on the appliance. All
supply cables have to be sized according to the appliance power and
installation requirements. Please refer to below table.
MODELS CABLE SECTION
The above are an indication only. Please refer to a qualified Electrician if in doubt.
Use the cable glands and grommets provided inside the heat pump to secure and route the supply cables.
Trial Running
After connecting the unit to the pool system, ensure your installation is
complete, with a suitable by-pass and electrical connections by a qualified
engineer.
Be sure that:
- Appliance is horizontal and on a firm base.
- Water system has no leaks.
- Electrical Installation is compliant with all local regulations and standards.
- The installation requirements described previously have been strictly adhered to.
ATTENTION: THE HEAT PUMP ONLY OPERATES WHEN WATER FLOW IS PRESENT
You can start up the heat pump following the procedure below:
- Open by-pass valves
- Start pool system pump
- Turn on pool heat pump
- Set control
OPERATING THE UNIT
This is achieved via the Digital Controller.
- NEVER LET THE DIGITAL CONTROLLER GET WET. THIS MAY CAUSE AN ELECTRIC SHOCK OR FIRE.
- NEVER PRESS THE BUTTONS OF THE DIGITAL CONTROLLER WITH A HARD, POINTED OBJECT. THIS MAY DAMAGE THE DIGITAL CONTROLLER.
- NEVER INSPECT OR SERVICE THE DIGITAL CONTROLLER YOURSELF. REFER TO A QUALIFIED SERVICE ENGINEER.
Button Operation Instructions
-
Turn ON/OFF the unit
When the unit is OFF, the screen shows time, you can press “ ” for 5s to turn on the unit. When the unit is ON, the screen shows the temperature of inlet water, you can press “ ” for 5s to shut down the unit. -
Switching modes
When the unit is ON, you can change auto/ heating/cooling mode by pressing «». -
Running mode switch
When hen the s sWhen the screen displays the main interface, press « » or « the running mode: Strong mode, Silent mode, Smart mode.- When the Strong mode starts, icon will light up «BOOST».
- When the Smart mode starts, icon will light up «SMART».
- When the Silent mode starts, icon will light up «SILENT».
-
Setting temperature
When eWhen the screen displaWhen the screen displays the main interface, press « » temperatutemperature. Then press « » or « » to set the temperature you want. Press « »to save and go back to the main interface. « -
Clock setting
In the unitIn the unit ON or OFF state, you can press « » for 5s to set the clock. Press « gaagain then you will see the numbers of hour are flashing. Press « » and « increase or decrease value. After finishing the setting of hour you can press « to set the minute. When you finish the settings you can press « » or « save and go back to the main interface. -
Timer setting
-
Setting Timer
There are two groups of Timer in this controller. In the unit ON or OFF state, press « » to enter into Timer setting. You will see the number of group “1” is flashing, press it « » again , hour number and « » are flashing, they indicate which group of Timer ON you are setting. Then press « » or « » to increase or decrease value. After finishing the setting of hour you can press « » to set the minute. When the settings of Timer ON are finished, press « » and you will see the hour number and icon « » are flashing. Then press « or « » to set.
press « » to save and go back to the main interface.
In the main interface, press « » and « » or « » to check group “1” or group “2” setting.
Setting Timer
If there is no need for the Timer, you can set the time of Timer ON the same of
Timer OFF. And press « » to save and go back to the main interface. The Timer will be cancelled. -
Force defrost
-
Lock and unlock
When the screen displays the main interface for 1 min, the system will automatically lock, press « » for 5s to unlock. -
Error display
There will be error code showing on the controller screen and the icon « » will light up when relative malfunction occurs.
You can refer to the error code table to find out the failure cause.
WIFI application
-
Install A
Download and install the APP in the “app store” using your computer or mobile phone. -
Startup software
After the installation is complete, click on the desktop icon “Smart Life” to launch the software. -
Add device
-
Control
Status parameter query
Status parameter query: In the main interface, long press the «» button for 3 seconds to enter the unit parameter status query, press the « » key or « » key to query each parameter;
The query code | Code meaning | Display range |
---|---|---|
01 | Inlet temperature | -20~99 °С |
02 | Outlet temperature | -20~99 °С |
03 | Ambient temperature | -20~99 °С |
04 | Exhaust gas temperature | 0~125 °С |
05 | Return gas temperature | -20~99 °С |
06 | Outer coil temperature | -20~99 °С |
07 | Inner coil temperature | -20~99 °С |
Error Code
Code | Error code meaning | Possible reason | Remedy |
---|
Er 03
| ****
Water flow error
| 1. Inadequate water flow
2. Water flow switch damaged
3. Mis-connect water inlet/outlet
4. Main PCB damaged
| 1. Check the pump
2. Replace the water flow switch
3. Check inlet/outlet connection
4. Replace the PCB
Er 04
| ****
Antifreeze in winter
| 1. The ambient temperature is too low The ambient temperature sensor is damaged| 1. No need to action
2. Replace ambient sensor
Er 05
| ****
High pressure error
| 1. Inadequate flow rate
2. Uncompressed gas in refrigerant system
3. Overcharge with refrigerant
4. Water temp setting too high
5. Poor connection of pressure switch
6. Pressure switch failure
7. Main PCB damaged
| 1. Check pump and water control valve
2. Discharge and them recharge the refrigerant
3. Discharge some refrigerant
4. Set lower water temp
5. Reconnect the switch
6. Replace the pressure switch
7. Replace the PCB
Er 06
| ****
Low pressure error
| 1. Undercharged refrigerant
2. Capillary block
3. Poor connection of pressure switch
4. Pressure switch failure
5. Main PCB damaged
| 1. Add some refrigerant
2. Replace the capillary
3. Reconnect the switch
4. Replace the pressure switch
5. Replace the PCB
Er 09
| ****
Communication failure
| 1. Connection wire for Wire controller not good connection
2. PCB failure
| 1. Reconnect the wire or change the wire
2. Replace PCB
Er 10| Frequency conversion module communication failure| PCB failure| Replace
PCB
Er 11| Limited time lock| ****
Parameter FF didn’t set to 0
| Parameter setting should be 0
Er 12
| ****
Excessive exhaust protection
| 1. Refrigerant is not enough
2. Exhaust protection value is set too low
3. Exhaust temperature sensor failure
4. Excessive dust on the fin heat exchanger affects heat exchange
| 1. Add some refrigerant
2. Re-set the exhaust temperature
3. protection value P6: 120
4. Replace the exhaust sensor
5. Clean the fin heat exchanger
Er 15
| Water inlet temperature error| Corresponding temperature sensor failure|
Replace the corresponding temperature sensor
---|---|---|---
Er 16
| Outer coil temperature failure| Corresponding temperature sensor failure| Replace the corresponding Temperature sensor
Er 18
| Exhaust temperature failure| Corresponding temperature sensor failure| Replace the corresponding emperature sensor
Er 19
| ****
DC fan failure
| ****
1. The fan motor is damaged
2. PCB Dialing error
3. PCB failure
| ****
1. Replace the fan
2. Dial the code according to the model manual or circuit diagram
3. Replace the PCB board
Er 20
| Frequency conversion module abnormal protection| ****
The inverter module is damaged
| ****
Replace PCB
Er 21
| ****
Ambient temperature failure
| Corresponding temperature sensor failure| Replace the corresponding temperature sensor
Er 23
| ****
Cooling outlet water temperature is too low protection
| 1. The water temperature is below 5 degrees Celsius
2. Inaccurate water temperature sensor
3. PCB board failure
| 1. No treatment, wait until the water temperature rises to 7℃ to return to normal
2. Replace the outlet water temperature sensor
3. Replace the PCB board
Er 27| Outlet temperature failure| Corresponding temperature sensor failure|
Replace the corresponding temperature sensor
Er 28| Overcurrent protection| |
Er 29
| Return gas temperature failure| Corresponding temperature sensor failure| Replace the corresponding Temperature sensor
Er 32
| ****
Over-temperature protection for heating outlet water
| ****
1. Тhe water temperature is too high, higher than 75 degrees Celsius
2. Inaccurate water temperature sensor
3. PCB board failure
| ****
1. Need to reset the maximum value
2. Replace the outlet water temperature sensor
3. Replace the PCB board
Er 33
| ****
Outdoor coil high temperature protection
| ****
1. Inaccurate temperature sensor of outdoor coil
2. The cooling water fan does not start
3. PCB board failure
| ****
1. Replace the corresponding sensor
2. Check the fan
3. Replace the PCB board
Er 42
| ****
Inner coil temperature failure
| ****
Sensor failure
| ****
Replace the corresponding temperature sensor
MAINTENANCE
To protect the paintwork, avoid leaning or putting objects on the shell.
External Heat Pump parts can be wiped with a damp cloth and domestic cleaner.
(Warning: Never use cleaning agents containing sand, soda, acid or chloride as
these can damage the surfaces.)
To prevent blockages in the titanium heat exchanger, ensure that the system
incorporates a water and filter treatment facility. In the event of a problem
occurring due to contamination, the system should be cleaned as described
below. (Warning: the fins on the finned tube heat exchanger are sharp!).
Cleaning the Heat Exchanger and Pipework
Contamination in the pipes and heat exchanger can reduce the performance of
the heat pumps’ titanium heat exchanger. If this is the case, the pipe system
and heat exchanger must be cleaned by a technician. Use only pressurized
drinking water for cleaning.
Cleaning the air system
The finned heat exchanger, fan and condensate outflow should be clear of all
obstructions (leaves, twigs, etc.) before each new heating season. These can
be manually removed using compressed air or by flushing with clean water.
It may be necessary to remove the unit cover and air inlet grid first.
Attention: Before opening the unit, ensure that all electrical supplies
are isolated.
To prevent the evaporator and the condensate tray from being damaged, do not
use hard or sharp objects for cleaning.
Under extreme weather conditions (e.g. snow drifts), ice may form on the air
intake and exhaust air outlet grids. If this happens, the ice must be removed
in the vicinity of the air intake and exhaust air outlet grids to ensure that
the minimum air flow rate is maintained.
Winter Shutdown.
To prevent frost damage to the unit when not in use the Heat Pump should be
drained of all water. Failing this another form of frost protection should be
considered and actioned.
Attention: The warranty does not cover damage caused by inadequate frost
protection measures during the winter.
TROUBLESHOOTING
This section provides useful information for diagnosing and correcting certain
prolems which may occur. Before starting the troubleshooting procedure, carry
out a thorough visual inspection of the unit and look for obvious defects such
as loose connections or defective wiring.
Before contacting your local dealer, read this chapter carefully.It could save
you time and money.
WHEN CARRYING OUT ANY MAINTENANCE ENSURE ADEQUATE PRECAUTIONS ARE TAKEN TO PREVENT AN ELECTRIC SHOCK .
The hints below are for guidance only. If you cannot solve the problem,
consult your installer/local dealer..
The Heat pump will not run.
Please check:
- There is a supply voltage (tripped fuse, power failure).
- The switch on the wired controller is switched on, and whether the correct set point temperature has been set.
The set temperature level cannot be reached.
Please check whether:
- The permissible operating conditions for the heat pump have been adhered to (air temperatures too high or too low).
- The air inlet or outlet area is blocked, restricted or very dirty.
- There are closed valves or stop-cocks in the water pipes.
The timer works but the programmed actions are executed at the wrong time (e.g. 1 hour too late or too early).
Please check whether:
- The clock and the day of the week are set correctly, adjust if necessary.
If you cannot correct the fault yourself, please contact your after-sales service technician.
Work on the heat pump may only be carried out by authorized and qualified after-sales service technicians.
ENVIRONMENTAL INFORMATION This equipment contains fluorinated greenhouse gases covered by the Kyoto Protocol. It should only be serviced or dismantled by professional trained engineers. This equipment contains R32 refrigerant in the amount as stated in the specification. Do not vent R32 into the atmosphere: R32, is a fluorinated greenhouse gas with a Global Warming Potential (GWP) = 675.
DISPOSAL REQUIREMENTS
Dismantling of the unit, treatment of the refrigerant, of oil and of other
parts must be carried out in accordance with relevant local and national
legislation.
Your product is marked with this symbol. This means that electrical and
electronic products should not be mixed with unsorted household waste.
Do not try to dismantle the system yourself: the dismantling of the system,
treatment of the refrigerant, of oil and other parts must be done by a
qualified installer in accordance with relevant local and national
legislation.
Units must be treated at a specialized treatment facility for re-use,
recycling and recovery. By ensuring that this product is disposed of
correctly, you will help to prevent potential negative consequences for the
environment and human health.
Please contact the installer or local authority for more information.
WIRING DIAGRAM
Please refer to the wiring diagram on the electric box.
MODELS: AVSP-FI9RWSPLIT / AVSP-FI12RWSPLIT / AVSP-FI15RWSPLIT / AVSP- FI19RWSPLIT /AVSP-FI27RWSPLIT
NOTE: The dotted line above is only applicable to the model with chassis electric heating belt, other models are not applicable
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