boAt Rockerz 235 Pro User Manual

Rockerz 235 Pro

User Manual

With Rockerz 235 Pro you get maximum call clarity with ENx™ Technology- equipped mics and it’s BEAST™ Mode ensures low latency for the gamer in you. It’s 20 hours of massive playback will keep you pumped up throughout.

Walkthrough Video

Specifications

Troubleshooting FAQs

Charging

How to charge Rockerz 235 Pro?
To charge the earphone, plug one end of the micro USB charging cable with the earphone and connect the USB-A end to a computer or wall adapter.

What are the battery indications?

1. Low Battery: When the remaining talk time is less than 10 minutes, there is a “Low Battery” prompt and the Red LED flashes quickly to indicate the same.
2. Charging: Solid Red LED indicates that the earphone is being charged. (Note that the earphone cannot be turned ON while charging).
3. Fully charged: Solid Blue LED indicates the same.

What to do if the earphones are not charging or if the battery life is low?

1. Check to see if the charging wire is working – check to use another charging wire or try using the wire on another device.
2. Check if the voltage of the charger is correct for the device, use only 5V 2A chargers.
3. Check if the charging is done till the red LED turns completely blue.
4. Check if the battery was not tampered with or exposed to any electrical damage.
5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab.
6. Please check if the adapter and charging cable supports fast charging.

Try factory resetting the device.

Poor Sound Quality

What to do if the sound is distorted/low volume/low bass/low quality?

1. Check if the connected device does not have any equalizer settings applied.
2. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.
3. Check if the distortion or quality lowers at all volumes or only at high volumes.
4. Check using different media players and different devices and if the distortion happens on all devices or only on specific ones.
5. Check to see if the device is in “Signature Sound Mode” or “Balanced Mode” and choose as per your preference.
6. Check to see if the earbuds have ear wax accumulated. If so, please clean it with a cotton swab and alcohol, after doing so gently blow dry it from a distance.

What to do if the volume of the earphone automatically changes?

1. Check if the connected device does not have any equalizer settings applied.
2. Check using different media players and different devices and if the volume change happens on all devices or only on specific ones.
3. Check if the buttons are not stuck between the control board and port. Use a tooth pick to pick out the button to bring it back to position.

​The sound is not very clear/the caller cannot hear my voice clearly. What should I do?
Please adjust the volume on your phone and earphones. Make sure there is no source of interference nearby and the smartphone is within range.

Bluetooth Connectivity

How to pair Rockerz 235 Pro with other media devices?

1. When switched off, press and hold the multifunction button (MFB) for 3 seconds to switch the earphones on. The earphones will automatically enter pairing mode with a prompt; the blue and red LEDs will flash alternatively to indicate the same.

2. Open Bluetooth on your device and search for ‘Rockerz 235 Pro’ in the list of available devices.
   Choose ‘Rockerz 235 Pro’ from the list and if asked, enter the pairing password ‘0000’ / ‘1234’ to establish Bluetooth connectivity.

3. Once successfully connected, the blue LED flashes twice every 4 seconds to indicate the same.

Note: The neckband automatically turns off after 5 minutes if no connection is established within this time.

What to do if the earphone is not connecting via Bluetooth?

1. Check to see if the device is in pairing mode – Hold the Multifunction button for 5 seconds until the red and blue LED light ON the device starts flashing alternately.
2. Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.
3. Check if it works after clearing the pairing list on the device, press and hold the volume “+” button and the volume “-” button for about 5 seconds in standby mode to clear paired list of devices.
4. Check if the connected device supports Bluetooth connections.
5. Check if it is a passcode issue and if so enter ‘0000’ or ‘1234’.
6. Check to see if the connected device does not have any software issues – Check to forget the device on Bluetooth and update the mobile software.

Try Factory resetting the device.

How to establish dual pairing?

1. Connect the earphones with the first device then turn off the Bluetooth of the first device and turn off the earphone.
2. Turn on the earphone and connect with the second device and then turn on the Bluetooth of the first device.
3. The earphone will connect to both devices.
4. If not, connect the first device manually once again to activate dual pairing.

What to do if the earphone is not able to dual pair?

1. Connect the earphones with the first device then turn off the Bluetooth of the first device and turn off the earphone.
2. Turn on the earphone and connect with the second device and then turn the Bluetooth of the first device.
3. The earphone will get connected with both the devices.
4. If not, connect the first device manually once again to activate dual pairing.

Why is the connection unstable and breaking intermittently?
Please ensure that there are no objects between the earphones and your wireless device. Also, please ensure that there is no radio or Wi-Fi interference nearby.

How to reset/clear paired devices?
Long press both the volume buttons for 5 seconds at the same time. The blue LED stays on for 2 seconds. This will clear all the paired devices history from the device.

How is auto-pairing status indicated?
Red and blue LEDs light up automatically and enter the pairing state after flashing thrice simultaneously.

Dysfunctional Voice Assistant

What to do if the voice assistant does not wake up?

1. Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.
2. Please follow the steps carefully, long press for 2 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device. Though this feature may or may not work on some devices which may be restricted by default.

Try factory resetting the device.

Other Functional Issues

What to do if the earphones do not turn ON or if one side earcup is not working?

1. Check to see if the device has been properly charged first, till the red light turns blue.
2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.
3. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or, hazards like fire.
4. Check if the earbuds are inserted well into our ear canal.
5. Check if the cables are twisted/tangled, if so, untangle them to regain working condition.

What to do if the in-built controls of the device are not working?

1. Check if the controls do not work while connected to another device
2. Check to forget the device and re-pair it.
3. Check if the media player being used supports such controls.
4. Check if the controls do not function during calls or on other media players
5. Check if the controls do not function on call or other media players
6. Check if there are any foreign object that is stuck in the buttons
7. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or, hazards like fire.

Microphone Functionality

Does Rockerz 235 Pro have a dedicated microphone?
Yes, Rockerz 235 Pro earphones have a dedicated mic with ENx Technology perfect for calls and recording.

What to do if the microphone of the earphone is not working?

1. Check to see if the microphone is not being blocked by any particles.
2. Check to see if the microphone is being held at an adequate distance for it to be able to pick up the voice.
3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.
4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.
5. Check if the mic hole is not clogged with dirt or sweat. If so, use cotton swab or toothpick to clean out the port holes or a dryer to dry out any water that maybe collected.

General FAQs

Technology

What is ASAP charge technology?
ASAP Charge is boAt’s very own patented technology. It lets your device charge at an incredible charging speed (which may vary under some circumstances) where 10 mins of charging can give up to 10 hours of playback time.

Does it have BEAST Mode/low latency for gaming?
Rockerz 235 Pro does feature low latency for all your entertainment. While gaming is still subjective though because it all depends on your media device too! We’d say it is okay for casual gaming, but not professional gaming.

What is ENx Technology?
ENx Tech algorithm cancels out the background noise so that you can hear a crystal clear sound via voice calls. One needs to activate ENx as the mic is equipped with the same and activated by default.

Does the device support ENx Technology?
Yes. Rockerz 235 Pro supports ENx Technology.

How to activate low latency?
When connected to the mobile phone, press the multi-function button twice to enter/exit the Beast Mode mode

What is signature & balanced mode?
Signature mode is boat’s customized bass enhanced sound EQ whereas balanced mode is where the EQ is set to balanced which is more widely used for podcasts / audio-based media casts / news etc.

​Device Controls

How to Power ON/OFF Rockerz 235 Pro?

Power ON:

1. In power-off mode, press and hold the MFB button for 3 seconds. A voice prompt will confirm the switching on of the device.
2. The blue LEDs will flash will indicate powering on the earphone.

​Power OFF:

1. In any mode, press and hold the Multifunction button for 4 seconds. A voice prompt will confirm the switching off the device.
2. The red LEDs will flash for 1 second and the device will turn off.

How to adjust the volume?

1. Tap the volume (+) button in steps to increase the volume. A beep will indicate the maximum volume.
2. Tap the volume (-) button in steps to decrease the volume. A beep will indicate the minimum volume.
3. There will be a beep tone when the sound volume reaches its maximum or minimum.

How to play/pause?
While playing music, short press the MFB button once to play/pause the music.

How to answer/end calls?
Single press the MFB, while the any incoming call has arrived. This will result in accepting the call.
Single press the MFB when the call is done. This will result in ending the call.

How to change tracks?
Long press the (Volume +) button for 2 seconds to skip forward to the next track.
Long press the (Volume -) button for 2 seconds to go back to the previous track.

How to reject calls?
Press and hold the Multifunction Button for 2 seconds during an incoming call to reject the call.

How to activate Voice Assistant?
Long press the multifunction button for 2 seconds to activate Voice Assistant. (Make sure your phone’s Voice Assistant is enabled before use).

What can I do with the inline buttons?
You can change tracks, adjust volume, take and reject calls, redial, and access voice assistant with the inline buttons. For further information, please refer to the user manual.

How to switch between calls from multiple devices?
If the device is connected to multiple mobile phones and you are already taking a call on one of the devices when the second mobile phone begins to ring, press the MFB button to switch to the second call, placing the first one on hold. One can continuously switch between the two calls using the multifunction button.

How to transfer calls between the headset and the phone?
Press & hold the multifunction button to transfer the call from the earphone to the phone or vice versa.

Device Charging

How long does it take to charge? Does it support fast charging?
Rockerz 235 Pro takes about 1 hour to fully charge. It does support fast charging.

How long does Rockerz 235 Pro last on a single charge?
Rockerz 235 Pro offers battery backup of up to 16 hours (at 60% volume) on a single charge.

Water/Dust Protection

Is Rockerz 235 Pro Waterproof? Can I submerge my device in water?
Rockerz 235 Pro earphones are IPX5 certified which means it can withstand up to low pressure water jet spray but it cannot withstand submerging it into the water. It is recommended not to use it during swimming sessions

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