Inseego M2000 T-Mobile 5G MiFi User Manual

June 13, 2024
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Inseego M2000 T-Mobile 5G MiFi

Inseego-M2000-T-Mobile-5G-MiFi-PRODUCT

Product Information
The M2000 is a portable device that offers various features and functions. It supports USB and Wi-Fi connectivity, allowing you to connect to the internet and share your connection with other devices. The device also has a SIM card slot, allowing you to use mobile data services.

Product Usage Instructions

To set up your M2000 and start using it, follow these steps:

  1. Insert a SIM card into the SIM card slot. The M2000 supports Nalo 4FF, Micro 3FF, and Mini 2FF SIM cards.
  2. Press and hold the Power button to turn on the device. The On/Off status indicator will light up.
  3. To connect to the internet via Wi-Fi, press the Wi-Fi button and wait for the Wi-Fi status indicator to light up.
  4. You can access the device’s settings and configuration through the touchscreen interface. Use the touchscreen to navigate and make changes as needed.
  5. If you need further assistance or support, visit the Inseego website at www.inseego.com/support/ for more information.

Note: The device’s appearance and screen images may vary from what is shown in the manual due to constant updates and improvements.

About your M2000

OVERVIEW

NOTE: Devices and software are constantly evolving – the screen images and icons you see here are for reference only.

Operation status

Operations Actions

Power on/off

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alb off.

Display wake-up| Ppess alb pelease rhe Powep bsrrol ro waie sn rhe bgsnlay.
Battery Charge Indicators| Status
| The battery is fully charged.
| The battery is critically low and the M2000 will shut down unless the battery is connected to the charger.
| The M2000 is connected to an AC charger and charging.
| The M2000 is connected via USB and charging.

Status indicators

Inseego-M2000-T-Mobile-5G-MiFi-7

Setting up your M2000

Installing a SIM Card

  1. Carefully remove the back cover and battery.
  2. Insert a Nano 4FF SIM card into the SIM card slot located in the battery compartment. This device supports only Nano SIM cards. If the device SIM is NOT already inserted into this device, select the correct SIM for this device.

Important: For problem-free performance, make sure to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider. Be careful not to damage the SIM card when you insert or remove it.

Turning your M2000 on/off
To turn your M2000 on, press and hold the Power button for three seconds.
To turn it off, press and hold the Power button for three seconds until you see the Powering Off screen. Then select Shutdown and tap OK.

Press and release the Power button to wake up the display.

System requirements
Any device with Wi-Fi capability and an internet browser.
Your M2000 is compatible with all major operating systems and the latest versions of browsers.

Finding the Wi-Fi name and password
Tap Wi-Fi Name/Password on the Home screen. The information for your M2000 primary network will be shown. Swipe left to see the info for your guest network.

Important: The default Admin password is the same as the primary network’s default.
To change either password, sign in to the M2000 Admin website (see Accessing advanced settings).

Connecting to the internet
On your device, open the list of available Wi-Fi networks. Select the M2000 primary or guest network and enter the password.
Managing Wi-Fi networks and connections Your M2000 has two Wi-Fi networks, primary and guest, and lets you connect up to 30 Wi-Fi capable devices. For added security, share your guest network instead of your primary network.
The guest network is off by default. You can turn it on from either the M2000 or the Admin website by assigning it a band in Wi-Fi Settings > Band Selection (see Accessing advanced settings).

Monitoring data usage
You can monitor your M2000 data usage and set up usage alerts through your carrier account.
You can also see current usage details on your M2000 Home screen, or by tapping the Data Usage icon, or by tapping Menu > Data Usage.

Accessing advanced settings
You can access advanced settings and manage your M2000 from the Admin website:

  1. Connect your Wi-Fi capable device to the M2000 primary network (see Connecting to the internet).
  2. Open a web browser on your connected device and enter: http://My.MiFi or http://192.168.1.1.
  3. Sign in with the M2000 Admin password. When you first get your M2000, this will be the same as your primary network’s password (see Finding the Wi-Fi name and password).

Installing the Inseego Mobile app

The Inseego Mobile app lets you easily manage your M2000. Scan the QR code to install from AppStore or Google Play.

Resetting your M2000
You can reset your M2000 to factory settings from the M2000 or from the Admin website.

NOTE: Resetting your M2000 will disconnect devices and reset network names and passwords. To reset from the M2000:

  1. Make sure your M2000 is on.
  2. Remove the battery cover.
  3. Insert an unfolded paper clip into the Reset hole and press until the M2000 screen shows M2000 Resetting.

To reset from the Admin website, go to M2000 Settings > Backup and Restore.

Support and more
Get help using your M2000
Use your Help app to get assistance for your M2000.

More information
To access a User Guide, go to www.inseego.com/support/
Or, from the M2000 Admin website, select My M2000 Home > Help > Device Support Page & User Guide.
Customer service and trouble shooting

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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