inseego FW2000e Wavemaker Pro 5G Outdoor Modem Installation Guide

: June 6, 2024
: inseego

inseego FW2000e Wavemaker Pro 5G Outdoor Modem

About the FW2000e

Description

The 5G Outdoor Modem FW2000e delivers high-speed data over both 5G and 4G LTE networks using a proprietary high-gain antenna array. The FW2000e connects to the optimal cellular network and provides data connectivity to the existing in-building network.

Durability

The FW2000e has an environmental rating of IP67 for water and dust ingress and can operate within a temperature range of -30°C to 70°C (-22 to 158°F).

Preparing to Install

Tools and materials

Installation handle
Ladder
Installation PoE* cable (RJ45 fittings attached)
Smartphone/device for Inseego Mobile App
SIM card (4FF nano)
Phillips-head screwdriver
M6 4mm hex driver
Drill
14mm socket wrench/driver
Needle nose pliers or tweezers
Permanent round Cat6A PoE cable
Ground wire
Two RJ45 connector fittings for PoE cable
Crimp tool to attach RJ45 fittings
Cat6A Ethernet cable
Sealing/weatherproofing material Your FW2000e comes in two packages:
Device, PoE injector, SIM tool
Mount, device elevation bracket, hardware

Pre-Installation

Unscrew the protective shield over the SIM slots using a Phillips-head screwdriver.

NOTE: This device supports only Nano SIM cards.
Use the included SIM tool to insert a Nano 4FF SIM card into the appropriate SIM slot.
Reattach the protective shield cover to a torque of 1.2 Nm (0.885 ft/lb)
For ease of carrying during the location survey, attach the installation handle to the back of the device with a Phillips-head screwdriver
Unscrew the PoE gland cap and insert one end of the installation PoE cable.
NOTE: This is for location survey purposes only. You will install the permanent PoE cable later. Set aside the bushing and cap.
Insert the other end of the cable into the PoE injector Data & Power Out port. Plug the PoE injector into an earthed AC outlet.

Location Survey

Scan the QR code to download the
Inseego Mobile App from Apple Store or Google Play Store, or visit https://inseego.com/inseegoconnect-get-app to download the App.
Follow instructions within the Inseego Mobile App to connect to the FW2000e and perform a 5G site survey to identify the ideal location to install.

Installing the FW2000e

Installing the PoE cable

Remove the installation PoE cable used for the location survey from the device using needle nose pliers or tweezers.
Remove the rubber pin from the PoE gland bushing and assemble the gland cap, putting the bushing inside the spacer and into the cap
Thread the permanent PoE cable through the hole in the assembled PoE gland cap and attach a RJ45 connector to the cable.
Insert the connector into the FW2000e and screw on the gland cap. The cap will keep the PoE connection secure and watertight.

Attaching the device to the device elevation bracket

Remove the installation handle from the device.
Attach a ground wire to the back of the device with the ground screw. M5 10mm ground screw / washer
Place the M6 external locking washers on the M6 21mm bracket mount bolts. M6 21mm bracket mount bolt and washer
Mount the device to the device elevation bracket using a hex driver to tighten the bolts to 2.0 Nm.

Installing the mount

The mount is adjustable and can be mounted on vertical, horizontal, and slanted exterior surfaces.
The mount is attached using the four roof mount lag screw in the corners of the base.

Pre-drill holes in the surveyed location.
Attach the mount using a hex driver to tighten the lag screws.
NOTE: Concrete anchors are provided if mounting to concrete or brick.

Securing the device elevation bracket to the mount

Attach the device elevation bracket to the mount and tighten the square neck bolts along the back to 2.0 Nm using a ratcheting socket wrench.
Ground the ground wire to an appropriate earth ground.

Orienting the device

Run the PoE cable to the desired location of the PoE injector.
Attach a RJ45 connector fitting and insert the
cable into the Data & Power Out port on the PoE power injector.
Take a racheting socket wrench and device/ smartphone with the Inseego Mobile App to the FW2000e location.
Use the Inseego Mobile App and the positioning bolts on the device elevation bracket and bottom of the mount to fine tune the horizontal and vertical angle of the FW2000e for the best signal.
Tighten the positioning bolts to 15.0 Nm.
Use sealing/weatherproofing material to seal any holes drilled in the structure to run the PoE cable.

Testing the connection

Checking the LED on the device

The LED is located in the SIM compartment and is visible through the protective shield.

Connecting a device

You can connect any router or device with Ethernet capability and an Internet browser to the FW2000e. Connect an Ethernet cable from the Data In port on the PoE power injector to the connecting device.

Monitoring and managing your FW2000e

You can use multiple options to monitor and manage your 5G Outdoor Modem:
Inseego Mobile App – Use the same mobile app you used to install your FW2000e to perform basic device monitoring and management.
 FW2000e Admin Web UI – Access the Web UI at http://192.168.1.1 for a full set of device management features. The initial sign in password is: “Fast5G! “.
Inseego Connect – Go to connect.inseego. com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FW2000 devices from anywhere in the world with access to a web browser.

Important information

Inseego Mobile App requirements

Smartphone or device on iOS 13 or above, or Android 9.0 or above.

System requirements

Any device with Ethernet capability and an Internet browser. The FW2000e is compatible with the latest major operating systems and versions of Web browsers.

Approved firmware versions

This device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it will not function.

Support and more

More information

To access a User Guide, go to: www.inseego.com/support- documentation/ Customer service and troubleshooting Please contact your reseller.

Documents / Resources

| inseego FW2000e Wavemaker Pro 5G Outdoor Modem [pdf] Installation Guide
ISGFW2000, PKRISGFW2000, FW2000e Wavemaker PRO 5G Outdoor Modem, Wavemaker Pro 5G Outdoor Modem
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