inseego 5G Indoor Router FX2000e User Guide

June 6, 2024
inseego

inseego 5G Indoor Router FX2000e User Guide

Top View

This guide provides instructions for setting up, connecting, and configuring your 5G Indoor Router FX2000e.

Back View

*For external 3.4-5GHz antennas supporting high sub-6 bands

Setting Up Your FX2000e

Step One: Install SIM Cards
  • Use the included SIM tool to insert a Nano 4FF SIM card into the appropriate SIM slot on the back of the device.

NOTE: If necessary, remove the SIM from its protective sleeve, being careful not to touch the goldcolored contact points. Insert the SIM card notch first, with the contact points facing down.

Step Two: Power on the FX2000e
  • Plug the power cord into the router power port and plug the power adapter into an AC wall outlet.

WARNING : Be sure to use the power adapter that came with your device to avoid damage that may void the warranty.

Step Three: Identify a Location for your FX2000e

Scan the QR code to download the Inseego Mobile App from AppStore or Google Play , or visit https://inseego.com/ inseego-connect-get-app to download the App.

  • Follow instructions within the Inseego Mobile App to connect to the FX2000e and perform a location survey to identify the ideal location for your FX2000e.

NOTE: Make sure to place your FX2000e on a sturdy surface.

Connecting to a Wireless Device
To wirelessly connect a Wi-Fi-capable device (such as a PC, laptop, tablet, or phone) to your 5G Indoor Router for the first time:

  1.  Make sure the 5G Indoor Router is powered on and the indicator LED is blue or green.
  2.  On the device you want to connect to the Internet, open the Wi-Fi settings or application and in the displayed list of available networks, find the Primary Wi-Fi network name printed on the bottom of your 5G Indoor Router.
  3. Click Connect or otherwise select the network name.
  4. When prompted, enter the Primary Wi-Fi password printed on the bottom of the FX2000e. You can change the default name or password to something easier to remember (see “Monitoring and Managing Your 5G Indoor Router”).

Your Wi-Fi–capable device is now connected to the Internet.

Monitoring and Managing Your 5G Indoor Router

You can use multiple options to monitor and manage your 5G Indoor Router:

Inseego Mobile App – Use the same mobile app you used to install your FX2000e to perform basic device monitoring and management.
FX2000e Admin Web UI – Access the Web UI at http://192.168.1.1 for a full set of device management features.
Inseego Connect – Go to connect.inseego.com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FX2000e devices from anywhere in the world with access to a web browser.

NOTE: The initial Admin Web UI and Wi-Fi passwords are printed on the label of your device. It is strongly recommended to change your passwords before using your 5G Indoor Router.

Restoring Factory Settings

To restore factory settings, follow these steps:

  1.  Verify that your 5G Indoor Router is powered on.
  2.  Locate the RESET opening on the back of your FX2000e.
  3.  Place the RESET end of the provided SIM tool (or one end of an unfolded paper clip) into the RESET opening and press down for approximately five seconds until the device resets.

NOTE: When performing the factory reset, any changes made to settings will be lost.

Inseego Mobile App Requirements

Smartphone or device on iOS 13 or above, or Android 9.0 or above.

System Requirements

Any device with Wi-Fi capability and an Internet browser. The FX2000e is compatible with all major operating systems and the latest versions of browsers.

Support and More

More information
To access a User Guide, go to https://www.inseego.com/download/ FX2000e_user_guide.pdf.
Or, from the FX2000e Web UI, select Help > Customer Support > User Guide.
Customer Service and Troubleshooting
Please reach out to your reseller.

WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE ROUTER IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.

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References

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