Inseego MiFi X PRO Global Mobile Hotspot User Guide

June 13, 2024
inseego

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Global mobile hotspot

About your MiFi X PRO

Inseego MiFi X PRO Global Mobile Hotspot - Button

*To reduce power consumption, the ethernet port is deactivated by default. You can activate it from the touchscreen (Menu > Settings > Enable Ethernet Port), or from the Admin web UI (Settings > Preferences > Enable Ethernet Port).

Status indicators

| Home
---|---
| Network signal strength
| Data is transferring between mobile network and MiFi
| Roaming
| Unread messages
| MiFi Wi-Fi network
| Connected devices
| USB tethered
| Battery fully charged
| Battery needs charge
| Battery on AC charge
| Battery on USB charge
| MiFi in Battery Preservation Mode
| Ethernet port activated
| Ethernet port deactivated

Setting up your MiFi X PRO

Setting up with the Inseego Mobile app
You can set up and manage your MiFi with the Inseego Mobile app:

  1. Scan the QR code to install from AppStore or Google Play.http://qr.w69b.com/g/ogEbhlkvC

  2. Follow the in-app instructions to set up your MiFi.

  3. Use the app to configure and customize your MiFi.

Installing a SIM Card

  1. Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set the cover aside.Inseego MiFi X PRO Global Mobile Hotspot - SIM Card

  2. Remove the battery from the battery compartment.Inseego MiFi X PRO Global Mobile Hotspot - SIM Card1

  3. Lift the SIM access tab by placing a fingernail underneath the white arrow and lifting the tab up and to the right.
    Inseego MiFi X PRO Global Mobile Hotspot - SIM Card2 NOTE: The MiFi X PRO 5G supports only Nano SIM cards. To prevent damage to the SIM slot, please select the correct SIM for this device.

  4. If necessary, remove the SIM card from the outer card, being careful not to touch the gold-coloured contacts.

  5. Slide the SIM card into the slot notch first, with the contact points facing down. Close the SIM access tab, place the battery in the battery compartment and replace the cover. The SIM card MUST remain in the SIM card slot when in use.

Turning your MiFi on/off
IMPORTANT: Before you use your MiFi, charge the battery for at least four hours to ensure a full initial charge.

  • To turn your MiFi on, press and hold the Power button for three seconds.
  • To turn it off, press and hold the Power button for three seconds until you see the Powering Off screen. Then select Shutdown and tap OK.
  • Press and release the Power button to wake up the display.

Finding the Wi-Fi name and password
Tap Wi-Fi Name/Password on the Home screen.

Inseego MiFi X PRO Global Mobile Hotspot - Home screen

The information for your MiFi primary network is shown. Swipe left to see the info for your guest network.
Connecting to the Internet
On your Wi-Fi capable device, open the list of available Wi-Fi networks. Select the MiFi primary or guest network and enter the password.
Managing Wi-Fi networks and connections
Your MiFi X PRO 5G has two Wi-Fi networks, primary and guest, and lets you connect up to 32 Wi-Fi capable devices. For added security, share your guest network instead of your primary network.
The guest network is off by default. You can turn it on from either the touchscreen or the Admin web UI by assigning it a band in Wi-Fi Settings > Band Selection (see Accessing advanced settings).
Accessing advanced settings
You can access advanced settings and manage your MiFi from the Admin web UI:

  1. Connect your device to the primary network (see Connecting to the Internet).
  2. Open a web browser on your connected device and enter http://192.168.1.1.
  3. Sign in with the Admin password. When you first get your MiFi X PRO 5G, this is the same as your primary network’s password (see Finding the Wi-Fi name and password).

Monitoring data usage
You can track your data usage through your My Telstra application – available for download from Google Play and the Apple Store.
You can also see current usage details on the Home screen of your MiFi, or by tapping Menu > Data Usage.
Resetting your MiFi
You can reset your Inseego MiFi to factory settings from the touchscreen or from the Admin web UI.
NOTE: Resetting your MiFi will disconnect devices and reset network names and passwords.
To reset using the reset hole:

  1. Make sure your MiFi is on.
  2. Remove the battery cover from the back of your MiFi.
  3. Insert an unfolded paper clip into the Reset hole and press until the MiFi screen shows MiFi Resetting.

Inseego MiFi X PRO Global Mobile Hotspot - Battry

Additional information

Inseego Mobile app requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.
System requirements
Any device with Wi-Fi capability and an Internet browser.
Your MiFi X PRO 5G is compatible with all major operating systems.
Support and more
Contact your service provider for assistance.
Documentation for your MiFi is available online. Go to https://inseego.com/download/mifixpro-userguide-telstra.pdf. Or, from the MiFi Admin web UI, select Help > Customer Support > User Guide.

PN 14965407-002 R1
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