EG4 ELECTRONICS 18kPV Monitoring Adapter User Guide

June 12, 2024
EG4 ELECTRONICS

EG4 ELECTRONICS logo EG4 18kPV Monitoring Adapter
WLAN-Ethernet

Quick Setup Guide

18kPV Monitoring Adapter

Note: A customer code is required to register a Monitor Account. The customer code must be provided by the nstallation personnel or a distributor. The end user needs to apply to your installation personnel to register a Monitor account, or you can register
Step 1. Create an end-user account by:
a. registering at https://monitor.eg4electronics.com/. OR
b. downloading the ‘EG4 Monitor’ app. The ‘EG4 Monitor’ app is available via Google play or the Apple APP store.
APP Name: EG4 MonitorEG4 ELECTRONICS 18kPV Monitoring Adapter -
Qrhttps://eg4electronics.com/downloads/
Scan the QR code which will take you to the EG4 Electronics downloads page. Look for the 18KPV-12LV inverter downloads, then tap on the appropriate app link.
NOTE: To create a distributor or installer account, please contact support@eg4electronics.com for assistance.
Using Phone to Register: EG4 ELECTRONICS 18kPV Monitoring Adapter - fig
1

Using Web to Register:

EG4 ELECTRONICS 18kPV Monitoring Adapter - fig 2 Step 2. Prepare a common ethernet cable (568B Configuration) and connect one end of the Ethernet cable to a port on your router and the other end to the WLAN Dongle (see figure below).
NOTE: It is recommended to use a shielded cable and the length should not exceed 65 ft. (20m). EG4 ELECTRONICS 18kPV Monitoring Adapter - fig
3

LED Indicator Descriptions:

LED Name of LED Description
1 INV LED Communication between WLAN Dongle and Inverter
2 Cloud LED Communication between WLAN Dongle and the internet
3 Network LED Communication between WLAN Dongle and Router
4 IP LED IP Address indicator light

EG4 ELECTRONICS 18kPV Monitoring Adapter - fig 4

Troubleshooting Guide:

LED Status Working Status
All LEDs are ‘ON’ Communication Normal
INV LED flashing Failure of communications between the WLAN Dongle and

inverter
Cloud LED flashing| Failure of connection to internet
Network LED flashing| Failure of connection to router
IP LED flashing| Router has not enabled dynamic IP address allocation

Q&A:

Q: Why is the IP LED continuously flashing?

A: 1. The router's automatic IP allocation feature has not been enabled. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and WLAN dongle. 3. A 568B configuration Ethernet cable has not been used.

Q: Why is the Network LED continuously flashing?

A: 1. The router is not connected to the internet. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and WLAN dongle. 3. A 568B configuration Ethernet cable has not been used.

Q: Why is the Cloud LED continuously flashing?

A: Please check if the WLAN Dongle has been added to the power station.

Q: Why is the INV LED continuously flashing?

A: Please check the connection between the WLAN Dongle and the inverter, and ensure that the connectors are fully inserted.

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References

Read User Manual Online (PDF format)

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