EG4 ELECTRONICS 18kPV Monitoring Adapter User Guide
- June 12, 2024
- EG4 ELECTRONICS
Table of Contents
EG4 18kPV Monitoring Adapter
WLAN-Ethernet
Quick Setup Guide
18kPV Monitoring Adapter
Note: A customer code is required to register a Monitor Account. The
customer code must be provided by the nstallation personnel or a distributor.
The end user needs to apply to your installation personnel to register a
Monitor account, or you can register
Step 1. Create an end-user account by:
a. registering at https://monitor.eg4electronics.com/. OR
b. downloading the ‘EG4 Monitor’ app. The ‘EG4 Monitor’ app is available via
Google play or the Apple APP store.
APP Name: EG4 Monitor
https://eg4electronics.com/downloads/
Scan the QR code which will take you to the EG4 Electronics downloads page.
Look for the 18KPV-12LV inverter downloads, then tap on the appropriate app
link.
NOTE: To create a distributor or installer account, please contact
support@eg4electronics.com for
assistance.
Using Phone to Register: 
Using Web to Register:
Step 2. Prepare a common ethernet cable (568B Configuration) and connect
one end of the Ethernet cable to a port on your router and the other end to
the WLAN Dongle (see figure below).
NOTE: It is recommended to use a shielded cable and the length should not
exceed 65 ft. (20m). 
LED Indicator Descriptions:
| LED | Name of LED | Description |
|---|---|---|
| 1 | INV LED | Communication between WLAN Dongle and Inverter |
| 2 | Cloud LED | Communication between WLAN Dongle and the internet |
| 3 | Network LED | Communication between WLAN Dongle and Router |
| 4 | IP LED | IP Address indicator light |
Troubleshooting Guide:
| LED Status | Working Status |
|---|---|
| All LEDs are ‘ON’ | Communication Normal |
| INV LED flashing | Failure of communications between the WLAN Dongle and |
inverter
Cloud LED flashing| Failure of connection to internet
Network LED flashing| Failure of connection to router
IP LED flashing| Router has not enabled dynamic IP address allocation
Q&A:
Q: Why is the IP LED continuously flashing?
A: 1. The router's automatic IP allocation feature has not been enabled. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and WLAN dongle. 3. A 568B configuration Ethernet cable has not been used.
Q: Why is the Network LED continuously flashing?
A: 1. The router is not connected to the internet. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and WLAN dongle. 3. A 568B configuration Ethernet cable has not been used.
Q: Why is the Cloud LED continuously flashing?
A: Please check if the WLAN Dongle has been added to the power station.
Q: Why is the INV LED continuously flashing?
A: Please check the connection between the WLAN Dongle and the inverter, and ensure that the connectors are fully inserted.