EG4 ELECTRONICS EG4 18kPV Monitoring Adapter User Guide
- June 7, 2024
- EG4 ELECTRONICS
Table of Contents
EG4 18kPV | 6000XP Monitoring Adapter
Ethernet Dongle Quick Setup Guide
EG4 18kPV Monitoring Adapter
Note: A customer code is required to register a Monitor Account. The
customer code must be provided by the installation personnel or a distributor.
The end user needs to apply to your installation personnel to register a
Monitor account, or you can register
Step 1. Create an end-user account by:
a. registering at https://monitor.eg4electronics.com/. OR
b. downloading the ‘EG4 Monitor’ app. The ‘EG4 Monitor’ app is available via
Google play or the Apple APP store.
APP Name: EG4 Monitor
https://eg4electronics.com/downloads/
Scan the QR code which will take you to the EG4 Electronics downloads page.
Look for the 18KPV-12LV inverter downloads, then tap on the appropriate app
link.
NOTE: To create a distributor or installer account, please contact
support@eg4electronics.com for
assistance.
Step 2. Install the Ethernet dongle:
a. Power down the inverter, following the proper shutdown procedures found in
section 6.4 of the user manual which can be downloaded here:
https://eg4electronics.com/downloads/
b. Plug the Ethernet dongle into the inverter and affix with the four screws
provided (see diagram to the right).
c. Prepare a common ethernet cable (568B Configuration) and connect one end of
the Ethernet cable to a port on your router and the other end to the Ethernet
dongle (see figure below).
NOTE: It is recommended to use a shielded cable and the length should not
exceed 65 ft. (20m).
LED Indicator Descriptions:
| LED | Name of LED | Description |
|---|---|---|
| 1 | INV LED | Communication between |
Ethernet dongle and Inverter
2| Cloud LED| Communication between
Ethernet dongle and the internet
3| Network LED| Communication between
Ethernet dongle and Router
4| IP LED| IP Address indicator light
Troubleshooting Guide:
| LED Status | Working Status |
|---|---|
| All LEDs are ‘ON’ | Communication Normal |
| INV LED flashing | Failure of communications between the Ethernet dongle and |
inverter
Cloud LED flashing| Failure of connection to internet
Network LED flashing| Failure of connection to router
IP LED flashing| Router has not enabled dynamic IP address allocation
Q&A：
Q: Why is the IP LED continuously flashing?
A: 1. The router's automatic IP allocation feature has not been enabled. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and Ethernet dongle. 3. A 568B configuration Ethernet cable has not been used.
Q: Why is the Network LED continuously flashing?
A: 1. The router is not connected to the internet. 2. The Ethernet cable length exceeds the maximum communication distance of 65ft (20m) between the inverter and Ethernet dongle. 3. A 568B configuration Ethernet cable has not been used.
Q: Why is the Cloud LED continuously flashing?
A: Please check if the Ethernet dongle has access to the internet.
Q: Why is the INV LED continuously flashing?
A: Please check the connection between the Ethernet dongle and the inverter, and ensure that the connectors are fully inserted.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>