Danby DDEF03813BD13 Wall Mount Electric Fireplace Owner’s Manual

Designer
**Do the right thing.
ELECTRIC FIREPLACE WITH HEATER
Owner’s Manual
MODEL
DDEF03813BD13
DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9
DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840
2022.12.08

www.Danby.com**

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

• WARNING: Read and understand this entire owner’s manual, including all safety information, before plugging in or using this fireplace. Failure to do so could result in fire, electric shock or serious personal injury.

• CAUTION: Keep this owner’s manual for future reference.

• CAUTION: Risk of electric shock. Do not open or try to repair the fireplace yourself.

• This fireplace may get hot when in use. To avoid burns, do not let bare skin touch hot surfaces.

• Keep combustible materials, such as furniture, pillows, bedding, paper, clothes and curtains at least 3 feet from the front of the fireplace and keep them away from the sides, top and rear. Do not place towels or other objects on the fireplace.

• Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.

• The fireplace is not intended for use in bathrooms, laundry areas, showers or swimming pools and similar locations. Never locate the fireplace where it may fall into a bathtub or other water container. To protect against electrical hazards, do not immerse the power cord in water or other liquids.

• Do not touch the control panel or plug with a wet hand.

• Always use on a dry, level surface.

• Do not use outdoors.

• Always use in an upright position.

• Do not attempt to repair or adjust any electrical or mechanical functions on this fireplace. Doing so will void your warranty. The inside of the fi replace does not contain any user serviceable parts.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fi re or damage to the fi replace.
  SAVE THESE INSTRUCTIONS!

• WARNING: To reduce the risk of fi re or electric shock, do not use this fireplace with any solid-state speed control devices.

• Do not operate any fireplace with a damaged power cord or after the fi replace malfunctions, has been dropped or damaged in any manner. Return the fi replace to an authorized service facility for examination, electrical or mechanical adjustment or repair.

• Do not run the power cord under carpeting. Do not cover the power cord with throw rugs, runners or similar coverings. Arrange the power cord away from traffi c area where it will not be tripped over.

• To prevent possible fire, do not block the air intakes or exhaust in any manner. Do not use the fi replace on soft surfaces like a bed or thick carpeting where the air intakes may become blocked.

• This fireplace has hot and arcing or sparking parts inside. Do not use the fireplace in areas where gasoline, paint, explosive and/or flammable liquids are used or stored. Keep the fi replace away from heated surfaces and open flames.

• To avoid fi re or shock hazard, plug the fi replace directly into a 120 V AC electrical outlet. Never use an extension cord or power strip.

• To disconnect the fireplace, turn the controls to off and then remove the plug from the outlet. Pull firmly on the plug, do not unplug by pulling on the cord.

• Always unplug the fireplace before moving or cleaning it. Unplug the fireplace when it is not in use.

• Use only for intended household use as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. The use of attachments is not recommended.

OPERATING INSTRUCTIONS

OVERHEAT SAFETY FEATURE
This fi replace is equipped with an overheat safety feature. When the fireplace’s internal components reach a certain temperature that could cause overheating and possible fire, the fi replace will automatically shut off. Operation can only resume when the user resets the fi replace.
To reset the fi replace, ensure the power is turned off, unplug the unit and wait 15 to 20 minutes for the internal components to cool down. Follow the instructions for use to return the fireplace to normal functioning.
WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit between the outlet and the plug may cause  overheating of the plug. If this occurs, try inserting the plug into adifferent outlet. Contact a qualifi ed electrician to inspect the original outlet for damage.

INCLUDED ACCESSORIES

• Electric fi replace with heater
• Remote control
• Clear crystals
• Wall hanging bracket
• Wall hanging bracket hardware:
• 4 x 45 mm screws x4
• Four screw expansion brackets
• 4 x 12 mm screws x2
• Two feet
• 4 x 16 mm screws x8 (to assemble feet)

FEATURES

1. Glass
2. Air outlet
3. Control panel
4. Power switch
5. Wall hanging bracket
6. Ember bed
7. Free standing feet

IMPORTANT WARNING
Do not leave this appliance unattended in a space where people or animals who cannot react to a malfunction are located. A malfunction can cause extreme overheating or death in an enclosed, unattended space.

CONTROL PANEL

1. Timer indicator light: Illuminates when the timer is active.
2. Display panel: Shows the set temperature.
3. High heat mode indicator: Illuminates when high heat mode is active.
4. Low heat mode indicator: Illuminates when low heat mode is active.
5. Power button: Used to turn the fi replace on or off.
6. Mode button: Used to set the desired mode; low heat or high heat. Press and hold for 3 seconds to change between °F and °C.
7. Flame button: Press to turn the fl ame on or off and to change the fl ame color. There are 10 fl ame colors. Press and hold for 5 seconds to set the colors to cycle continuously.
8. Timer button: Used to set the timer feature. Press the timer button repeatedly to set the number of hours that the fi replace should run before turning off. The timer can be set between 0 and 12 hours and can be adjusted in 1 hour increments. The timer  indicator light will remain illuminated while the timer is active. The fi replace will automatically turn off when the timer reaches zero.
9. Up and down buttons: Used to increase or decrease the set temperature.

REMOTE CONTROL

1. Power button: Used to turn the fi replace on or off.
2. Mode button: Used to set the desired mode; low heat or high heat.
3. Flame color button: Used to turn the fl ame on or off. Used to change the color of the fl ame.
4. Timer button: Used to set the timer feature.
5. Up and down buttons: Used to increase or decrease the set temperature.

REMOTE CONTROL BATTERY
This remote control uses one CR2025 battery.
To remove the battery, push the latch on the battery compartment upwards and then pull the battery tray out.
To replace the battery, place the new battery in the battery tray and push it gently into the remote control until it clicks into place. WARNING:

• Keep batteries out of childrens’ reach. Discard them carefully.
• Do not allow children to play with batteries.
• Never put button batteries in or near your mouth for any reason, they are slippery and easy to swallow accidentally.

WARNING: Never dispose of batteries in fi re. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.
If the fi replace will not be used for a long time, remove the batteries to prevent corrosion. Store the remote control in a safe place.
Remove the insulating fi lm from the battery compartment before using the remote control.

INSTRUCTIONS FOR USE

1. Remove the insulating fi lm from the remote control battery compartment.
2. Ensure the power is turned off.
3. Decide which installation method to use and install the fi replace as directed.
4. Plug the fi replace directly into a 120V AC electrical outlet.
5. Turn the fi replace on by pressing the power button.
6. Press the mode button to set low or high heat mode.
7. Press the up and down buttons to set the desired temperature. The fi replace will remain on until the set temperature is reached and it will then cycle on and off to maintain the set temperature.
8. Turn the fi replace off by pressing the power button. When the power is turned off the heating element will stop working immediately but the fan will continue to run for 30 seconds or until the fi replace has cooled.

Important
When the heat feature is used for the fi rst time, a slight odor may be present. This is normal and should not occur again unless the fi replace is not used for an extended period of time.
It is normal for the fi replace to cycle on and off as it maintains the set temperature.
For the fi replace to function properly, the set temperature must be higher than the ambient temperature in the room. If the fi replace does not seem to be heating, increase the set temperature to engage the heating element.

INSTALLATION INSTRUCTIONS

PREPARATION
WARNING: This product includes glass. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface.
WARNING: Make sure all parts are dry and the power cord and plug are not damaged. See the Important Instructions section.
The fi replace can be wall-mounted or placed on a solid, level surface when the free standing feet are assembled. The fi replace must be plugged into a 120V 60Hz electrical outlet.
FREE STANDING FOOT ASSEMBLY
Carefully lay the fi replace on a fl oor or table. Place the fi replace on a blanket or soft surface to avoid scratching it or causing damage to your furniture or fl ooring.
Attach the free standing feet using eight 4 x 16 mm screws as shown. Place upright on a solid, level surface and plug into a 120V 60Hz electrical outlet.
Note: If you attach the solid feet for freestanding installation, you do not need to install the wall bracket onto the back of the fi replace.

WALL MOUNTED INSTALLATION
Find a safe location to install the fi replace. To prevent fi re there must be a minimum clearance of 50 cm (20 inches) on the sides and bottom and 100 cm (40 inches) on the top of the unit.
Choose a location near an outlet so an extension cord is not required.
Do not position the fi replace directly below a power outlet.
WARNING: Prior to wall mounting, check the wall to ensure that there are no wires, pipes or similar in the area where holes will be drilled.
WARNING: Ensure the fi replace is unplugged prior to installation, moving and assembling.
WARNING: This fi replace cannot be recessed into a hollow wall cavity.
Mountings must be secured to a solid wall surface such as plaster board or drywall that is supported by studs spaced no more than 24 inches (60 cm) apart.
Note: Ensure the feet are not installed before attempting a wall installation.

1. The glass should be removed before installation. Remove the two screws on the left and right side of the glass and then lift the glass panel upward to remove it.
2. Attach the wall hanging bracket to the wall using four 4×45 mm screws and four screw expansion brackets. The screw holes should be 190.9 mm (7.5 inches) apart. Ensure that at least one screw enters a wall stud.
3. Lift the fi replace into position using two people. Ensure that the tabs on the back of the fi replace securely engage with the slots provided. Use two 4 x 12 mm screws to attach the fi replace to the wall hanging bracket. There is one screw on each side of the panel.
4. Replace the glass on the front of the fi replace, ensuring the locating tabs engage securely in their corresponding slots and that the screws are tightened.
5. Plug the fi replace into a 120V outlet.

EMBER BED INSTALLATION
WARNING: The next step involves glass. Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.
This fi replace will come with the faux log bed pre-installed. To change to the provided clear crystals, follow the steps below.

1. The glass should be removed before installation. Remove the two screws on the left and right side of the glass and then lift the glass panel upward to remove it.
2. Remove the two screws from each side of the faux log bed.
3. Remove the faux log bed and replace the screws.
4. Spread the clear crystals onto the ember bed.
5. Replace the glass on the front of the fi replace, ensuring the locating tabs engage securely in their corresponding slots and that the screws are tightened.

CARE & MAINTENANCE

CLEANING

1. Ensure the power is turned off and the fi replace is unplugged.
2. Allow the fi replace to completely cool before attempting any cleaning.
3. The outer shell may be cleaned with a soft, damp cloth. A mild detergent can be used if necessary. After cleaning, dry the fi replace with a soft cloth. Do not let liquid enter the fi replace.
4. Wait until the fi replace is completely dry before using.

WARNING: Do not immerse the fi replace in water or allow water to enter the fi replace.
WARNING: Do not use alcohol, gasoline, abrasive powders, furniture polish or rough brushes to clean the fi replace. This may cause damage or deterioration to the surface of the fi replace.
STORAGE
Store the fi replace in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original packaging to repack the fi replace.

TROUBLESHOOTING

If the fi replace will not operate, check the following:

1. Check that the power cord is plugged into a 120 V AC electrical outlet. Do not use extension cords.
2. Check that the power indicator light on the control panel is illuminated to show that the fi replace is getting power from the outlet.
3. Check if the battery in the remote control needs to be replaced.
4. Unplug the fi replace, wait 15 minutes for the internal components to reset and then plug it back in.

LIMITED “CARRY IN” WARRANTY
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non- transferable.
TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.
First 18 months: During the fi rst eighteen (18) months, any functional parts of this product found to be defective, will be repaired or replaced, at warranter’s option, at no charge to the original purchaser.
To obtain service: Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualifi ed service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.
It is the responsibility of the purchaser to transport the appliance to the nearest authorized service depot. Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

1. Power failure.
2. Damage in transit or when moving the appliance.
3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (i.e.. extremely high or low room temperature).
5. Use for commercial or industrial purposes (i.e.. If the appliance is not installed in a domestic residence).
6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, fl oods etc.
7. Service calls resulting in customer education.
8. Improper Installation (ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

Danby Products Ltd.
Guelph, Ontario, Canada
1-800-263-2629
Danby Products Inc.
Findlay, Ohio, U.S.A.
*Trademarks of Danby Products Limited and/or its subsidiaries
Printed in China

References

• Danby® the Appliance Specialists | Canada

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