GE Profile AHTR10 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner Owner’s Manual

GE Profile AHTR10 12,000 BTU Inverter Smart Ultra Quiet Window Air

Conditioner

Product Information

• Product: Room Air Conditioner
• Model Numbers: AHTR10, AHTR12, AHTR14
• Manufacturer: General Electric Company
• Trademark: GE
• Trademark License: Manufactured under trademark license
• Product Manual Revision: 5
• Manual Date: June 23

Product Usage Instructions Before you begin

• Record the GE module number and password for wifi setup. See page 15 for more information.
• Write down the model and serial numbers of your air conditioner. The rating label can be found on the side of the unit.

Safety Information

• Read all instructions before using the appliance.
• Follow the instructions to minimize the risk of fire, electric shock, or personal injury.
• Turn off and unplug the air conditioner before cleaning.
• The air conditioner must be properly installed according to the installation instructions before use.
• Avoid storing or using combustible materials, gasoline, or other flammable substances near the appliance.
• Always grip the plug firmly when unplugging the air conditioner. Do not pull on the power cord.
• If the receptacle does not match the plug, it must be changed by a qualified electrician.
• Replace frayed or damaged power supply cords with new ones obtained from the manufacturer. Do not use cords with cracks or abrasion damage.
• Service of sealed system components (refrigerant-containing parts) should not be performed by the user. Qualified technicians should handle all other component servicing.
• Additional safety precautions must be followed when handling flammable refrigerants.
• Do not use any cleaning or maintenance products not recommended by the manufacturer.

Wifi Setup
Refer to page 15 of the manual for detailed instructions on setting up wifi for the air conditioner.

Registration
Register your GE appliance online to receive important product information and warranty details. Use the websites and phone numbers provided in the Consumer Support section of the Owner’s Manual. You can also mail in the pre- printed registration card included in the packing material.

Consumer Support
For assistance with your GE air conditioner, refer to the Consumer Support section in the Owner’s Manual for helpful websites and phone numbers.

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family. We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them. Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock, or personal injury. described in this Owner’s Manual. This air conditioner must be properly installed in accordance with the Installation Instructions before it is used.

• Never unplug your air conditioner by pulling on the power cord. Always grip the plug firmly and pull it straight out from the receptacle.
• Replace immediately all electric service cords that have become frayed or otherwise damaged. A damaged power supply cord must be replaced with a new power supply cord obtained from the manufacturer and not repaired. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.
• Turn the unit OFF and unplug your air conditioner before cleaning.
• For your safety…do not store or use combustible materials, gasoline, or other flammable vapors or liquids in the vicinity of this or any other appliance.
• If the receptacle does not match the plug, the the receptacle must be changed out by a qualified electrician.
• GE appliances do not support any servicing of sealed system components (i.e. refrigerant-containing parts) in the air conditioner.
• Service of all other components may ONLY be completed by a qualified technician.

WARNING Risk of Fire or Explosion. This unit contains flammable refrigerant. Additional safety precautions must be followed

• The appliance shall be stored in a room without continuously operating ignition sources (for example open flames, an operating gas appliance or an operating electric heater.
• Do not pierce or burn refrigerant tubing. Be aware that refrigerants may not contain an odor.
• Keep ventilation openings clear of obstruction.
• When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
• Do not drill holes in the unit.
• Maintenance, cleaning, and service should only be performed by technicians properly trained and qualified in the use of flammable refrigerants.
• GE appliances do not support any servicing of sealed system components (i.e. refrigerant-containing parts) in the air conditioner.
• Dispose of air conditioner in accordance with Federal and Local Regulations. Flammable refrigerants require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your air conditioner

CAUTION

• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• The appliance shall be installed in accordance with national wiring regulations.

WARNING USE OF EXTENSION CORDS RISK OF FIRE.
Could cause serious injury or death.

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded. DO NOT use an adapter plug with this appliance.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazards from this appliance.

The power cord includes a current interrupter device. A test and reset button is provided on the plug case. The device should be tested on a periodic basis by first pressing the TEST button and then the RESET button while plugged into the outlet. If the TEST button does not trip or if the RESET button will not stay engaged, discontinue the use of the air conditioner and contact a qualified service technician. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Where a 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. The air conditioner should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. See the Installation Instructions, Electrical Requirements section for specific electrical connection requirements.

Controls

Features and appearance will vary. Lights beside the touch pads on the air conditioner control panel indicate the selected settings.

1. The power Pad turns the air conditioner on and off. When turned on, the display will show the Set temperature.
2. The display shows the Set temperature or time remaining on the Delay timer. Shows the Set temperature while setting the temperature in Quiet, Cool, or Eco modes.
3. Temp and Delay Increase + /Decrease – Pads can be set in Quiet, Cool, and Eco mode. Mode PadFan Only, Cool, Eco, or Quiet mode.
4. Fan Speed Pad Auto, High, Med, or Low on the unit. In Fan Only High, Med, or Low on the unit. In Quiet mode, the fan speed will automatically be set to Low (the indicator is Auto).
5. Delay Pad Delay ON—When the air conditioner is off, it can be set to automatically come on in 1 to 24 hours at its previous mode and fan settings.
6. Delay OFF—When the air conditioner is on, it can be set to automatically turn off in 1 to 24 hours.

How to set
Press the Delay pad. Each touch of the Increase + / Decrease – pads will set the timer in 1-hour intervals. To review the remaining time on the Delay timer, press the Delay  Increase + / Decrease – pads to set a new time if desired. To cancel the timer, press Decrease – pad until

1. Filter Reset Pad This feature automatically notifies you that the air filter must be cleaned. The indicator light will come on after 250 hours of operation. Clean the air filter (refer to page 7), place it back in the front panel, and press the Filter Reset pad. The light will go off.
2. WiFi Connect Pad Enables connection of the air conditioner to the home WiFi. Download SmartHQ App for details at: GEAppliances.com/connect.
3. Sabbath Mode Press and hold both the Power and Speed buttons on the user interface for 3 seconds to start Sabbath Mode.
4. When the unit is in Sabbath mode, all single button presses or app input will not be operational until the unit has exited Sabbath mode. The panel will show “SA”.
5. Press the Power and Speed buttons simultaneously in Sabbath mode if no buttons are pressed within 96 hours of initiation.

Using the Air Conditioner

Do Not Operate in Freezing Outdoor Conditions This cool-only air conditioner was not designed for freezing outdoor condition

Control Panel Lights On/Off Feature
This air conditioner has a control panel lights on/off a feature where its lights will turn off when there is no activity with the controls for over one minute. To wake up the controls, press any pad on the controls and the lights will come on to show the previous settings.

Control Panel Sound On/Off Feature
This air conditioner has a control panel sounds on/off feature where the sounds that occur when a button on the user interface is touched can be turned on or off. This feature is turned on by default, meaning that the air conditioner will make a sound when any button is pressed on the user interface. To turn this feature off so as to make the button presses silent, press and hold the Filter button on the user interface for 5 seconds. The air conditioner will beep to signal the successful toggle of this feature on and off.

Remote Control

• To ensure proper operation, aim the remote control at the signal receiver on the air conditioner.
• The remote control signal has a range of up to 20 feet.
• Make sure nothing is between the air conditioner and the remote control that could block the signal.
• Make sure batteries are fresh and installed correctly as indicated on the remote control.

Cool Mode

Low, Med, High or Auto fan Temperature Increase + / Decrease – pads to set the desired temperature between 64°F and 86°F in 1°F increments. An electronic thermostat is used to maintain the room temperature. The compressor will cycle on and off and also change operating speeds to keep the room at the set level of comfort. Set the thermostat at a lower number and the indoor air will become cooler. Set the thermostat at a higher number and the indoor air will become warmer.

NOTE: If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting, it may take approximately 3 minutes for the compressor to start and cooling to begin. Cooling Descriptions For Normal Cooling—Select the Cool mode and High or Med fan with a middle set temperature. For Maximum Cooling—Select the Cool mode and High fan with a lower set temperature. For Quieter and Nighttime Cooling—Select the Cool mode and Low fan with a middle set temperature

Eco Mode
Controls the fan. ON—The fan will cycle on and off with the compressor. This may result in wider variations of room temperature.
NOTE : the fan may continue to run for a short time or may pulse intermittently after the compressor cycles off to sample the room air.

OFF— The fan runs all the time, while the compressor cycles on and off. Fan Only Mode to provide air circulation and filtering without cooling. Since fan-only settings do not provide cooling, a Set temperature cannot be entered. The room temperature will appear on the display.

Auto Fan Mode
Set to Auto for the fan speed to automatically set to the speed needed to provide optimum comfort settings with the set temperature. If the room needs more cooling, the fan speed will automatically increase. If the room needs less cooling, the fan speed will automatically decrease

Using the Air Conditioner

Quiet Mode
Quiet mode will ensure the quietest mode of operation to satisfy the set temperature and provide room comfort in the space to be cooled. It is normal for the unit to operate for a longer period at lower energy consumption levels to achieve this. It is normal to hear the unit switching speeds if it senses the room becoming uncomfortable.
Note: It is not suggested to use QUIET MODE when the temperature is above 104ºF(40ºC).

Care and Cleaning

Grille and Case
Turn the air conditioner off and remove the plug from the wall outlet before cleaning. To clean, use water and mild detergent. Do not use bleach or abrasives.

Air Filter
The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary. To remove: Open the inlet grille by pulling downward on the tabs at the top upper corners of the inlet grille until the grille is in a 45º position. Remove the filter. Clean the filter with warm, soapy water. Rinse and let the filter dry before replacing it. Do not clean the filter in a dishwasher.

CAUTION DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance.

Outdoor Coils
The coils on the outdoor side of the air conditioner should be checked regularly. If they are clogged with dirt or soot, they may be professionally cleaned.

How to Insert the Batteries in the Remote Control

1. Remove the battery cover by sliding it according to the arrow direction.
2. Insert new batteries, making sure that the (+) and (–) of the battery are installed correctly.
3. Reattach the cover by sliding it back into position.
   NOTES: With rechargeable batteries, the system is not going to be used for a long time. (carbon-zinc) or rechargeable (ni-cad, ni-mh, etc) batterie

BEFORE YOU BEGIN

Read these instructions completely and carefully.

IMPORTANT – Save these instructions for the local inspector’s use.

IMPORTANT – Observe all governing codes and ordinances.

Note to Installer – Be sure to leave these instructions with the Consumer.

Note to Consumer – Keep these instructions for future reference.

Skill level – Installation of this appliance requires basic mechanical skills.

Completion time – Approximately 1 hour We recommend that two people install this product. Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the Warranty.  installation procedures as described in these instructions when installing this air conditioner

ELECTRICAL REQUIREMENTS
These models require a 115/120-volt AC, 60-Hz grounded outlet protected with a 15-amp time-delay fuse or circuit breaker. The 3-prong grounding plug minimizes the possibility of electric shock hazards. If the wall outlet you plan to use is only a 2-prong outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.

CAUTION
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Do not change the plug on the power cord of this air conditioner. Aluminum house wiring may present special
problems—consult a qualified electrician.

ELECTRICAL REQUIREMENTS (cont)

The power cord includes a current interrupter device. A test and reset button is provided on the plug case. The device should be tested on a periodic basis by first pressing the TEST button and then the RESET button while plugged into the outlet. If the TEST button does not trip or if the RESET button will not stay engaged, discontinue the use of the air conditioner and contact a qualified service technician.

TOOLS YOU WILL NEED

Installation Instructions

PARTS INCLUDED
(Appearance may vary)

WINDOW REQUIREMENTS

• These instructions are for a standard double-hung window. You will need to modify them for other types of windows.
• The air conditioner can be installed without the side curtain panels if needed to fit in a narrow window. See the window opening dimensions
• All supporting parts must be secured to firm wood, masonry, or metal.
• The electrical outlet must be within reach of The power cord.
• Follow the dimensions in the table and illustration for your model.

STORM WINDOW REQUIREMENTS
A storm window frame will not allow the air conditioner to tilt toward the outside, and will attach a piece of wood to the sill.

WOOD PIECES
WIDTH: 2
LENGTH: Long enough to fit inside the window frame.
THICKNESS: To determine the thickness, place the top of the storm window frame or the vinyl frame. Attach securely with nails or screws provided by the installer.

PREPARE THE AIR CONDITIONER
Install the top mounting rail with 3 Type-A screws (AHTR10 / AHTR12 / AHTR14) from the outside of the case Apply the weather seals provided to the bottom, top, and sides of the window to the seal around
the perimeter of the air conditioner Slide the side curtain panels into the side panel rails Slide left and right side curtain frames into top and bottom rails. Make sure that side curtains snap into the side of the frames.

INSTALL THE AIR CONDITIONER
IN THE WINDOW
Mark the center of the window. Set the air conditioner in the window so that is it centered.

Place the air conditioner so that the front edge of the bottom mounting rail is against the back edge of the sill.

Bring the window down so that the front edge of the top mounting is in front of the window.

Make sure that the air conditioner is level or tilting slightly to the outside Extend the curtain panels until they fill the window.

Mark the location of the holes in each panel in place window sill through the holes in the side bracket.

Repeat the side bracket installation on the left side. Measure and cut adhesive foam-backed sheet.

INSTALL WINDOW LOCK BRACKET AND FOAM TOP WINDOW GASKET
bracket on top of the bottom window.

CAUTION

To prevent broken glass or damage to windows, on vinyl or other similarly constructed windows, attach the window locking bracket to the window screw.

Cut the foam top window gasket to the window width. Stuff the foam between the glass and the window to prevent air and insects from getting into the room.

NOTE: If the gasket supplied does not fit your window, obtain the appropriate material locally to provide a proper installation seal.

Troubleshooting Tips… Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Normal Operating Sounds

• To ensure maximum efficiency it is recommended to check to ensure the rubber drain plug is properly inserted.
• This plug may be removed during operation to minimize water in the back of the unit; however, removing it will lower the efficiency of your unit.
  NOTE : Do not drill holes in the base pan.

GE Appliances SmartHQ (for customers in the United States)
Your AC is GE Appliances SmartHQ Enabled. Please visit GEAppliances.com/connect to learn more about connected appliance features, and to learn what connected appliance apps will work with your smartphone.

How it Works
WiFi Connectivity

For assistance with the appliance or the appliance network connectivity, please call 1-800-220-6899. All connected appliance data is held in strict accordance with the GE Appliances Connected Data Privacy Policy. Visit geappliances.com/privacy/privacy_policy_connected to view this policy.

Questions about SmartHQ
Get the answers you need about setting up WiFi appliances and connecting to your home network in our support articles. Visit products.geappliances.com/appliance/gea-support-search- content to view wifi connect room air conditioner support articles.

REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules.

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

Labeling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Select Models Only
This product has Wi-Fi capability and requires Internet connectivity and a wireless router to enable interconnection with an Energy Management System, and/or with other external devices, systems or
applications.

Additional Information
Decommissioning
Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to the re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced.

• Become familiar with the equipment and its operation.
• isolate the system electrically.
• Before attempting the procedure, ensure that:
• mechanical handling equipment is available, if required, for handling refrigerant cylinders;
• all personal protective equipment is available and being used correctly;
• the recovery process is supervised at all times by a competent person;
• recovery equipment and cylinders conform to the appropriate standards.
• Pump down the refrigerant system, if possible.
• If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system.
• Make sure that cylinder is situated on the scales before recovery takes place.
• Start the recovery machine and operate it in accordance with the manufacturer’s instructions.
• Do not overfill cylinders. (No more than 80 % volume liquid charge).
• Do not exceed the maximum working pressure of the cylinder, even temporarily.
• Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked.

Labeling
Equipment shall be labeled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed. For appliances containing FLAMMABLE refrigerators, ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.

Recovery
When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely. When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge is available. All cylinders to be used are designated for the recovered refrigerant and labeled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure relief valves and associated shut-off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs. The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of all appropriate refrigerants including, when applicable, FLAMMABLE REFRIGERANTS. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained, and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release.

Consult the manufacturer if in doubt. The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant waste transfer note arranged. Do not mix refrigerants in recovery units and especially not in cylinders. If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating of the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely.

GE Appliances Air Conditioner Limited Warranty
For The Period Of: Will Replace One Year From the date of the original purchase Replacement, repair, or refund of the original retail price for any product which fails due to a defect in materials or workmanship. If the unit is exchanged, the replacement unit is warranted for the remainder of your product’s original one-year warranty period. GE Appliances will, at its sole discretion, replace the product with a product of the same or comparable functionality and quality or refund the original retail price.

In Order to Make a Warranty Claim During Your Retailer’s Allowable Return Period

• Properly pack your unit. We recommend using the original carton and packing materials.
• Return the product to the retail location where it was purchased.
• Include in the package a copy of the sales receipt or other evidence of the date of original purchase. Also, print your name and address and a description of the defect.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Consumer Support
CONSUMER SUPPORT
GE Appliances Website Have a question or need assistance with your appliance Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our online support services designed for your convenience. GEAppliances.com Register Your Appliance Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. GEAppliances.com/register Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day. GEApplianceparts.com or by phone at 877.959.8688 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Contact Us If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/ge/service-and- support/contact.htm

References

• Appliance Parts, Accessories & Water Filters | GE Appliances
• Connect Your Smart Appliances
• Contact Us or Get Help with Questions | GE Appliances
• GEAppliances.com/register
• Appliance Repair Service and Support | GE Appliances
• GE Appliances Support & Troubleshooting Guides by Product Category

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