BERTAZZONI KOTR30XV Over The Range Microwave Oven Instruction Manual

June 12, 2024
Bertazzoni

BERTAZZONI logo Owner’s Manual
Over The Range Microwave Oven
Household Use Only
KOTR30XV
BERTAZZONI KOTR30XV Over The Range Microwave Oven
www.bertazzoni.com

FROM THE DESK OF OUR PRESIDENT
Dear new owner of a Bertazzoni appliance,
I want to thank you for choosing one of our beautiful products for your home.
My family started manufacturing kitchen appliances in Italy in 1882, building a reputation for quality of engineering and passion for good food.
Today, our products stand out because of their unique blend of authentic Italian design and superior appliance technology. It is our mission to make products that function perfectly and bring joy to their owners.
By making beautiful products we respond to our customers’ flair for good design. By making them versatile and easy-to-use, cooking with Bertazzoni becomes a real pleasure.
This manual will help you learn to use and care for your Bertazzoni appliance in the safest and most effective way, so that it can give you the highest satisfaction for years to come.
Enjoy!

ATTACHED INSTALLATION INSTRUCTION PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT, AND SAVE THIS MANUAL FOR FUTURE USE.

IMPORTANT SAFETY INSTRUCTIONS

Your safety and the safety of others are very important.
We have provided important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. It is used to alert you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER”, “WARNING” or “CAUTION”. These words mean:

DANGER You can be killed or seriously injured if you don’t immediately follow instructions.
WARNING You can be killed or seriously injured if you don’t follow instructions.
CAUTION You can be exposed to a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

**** PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

(a) DO NOT attempt to operate this oven with the door open, since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) DO NOT place any object between the oven front face and the door, or allow soil or cleaner residue to accumulate on sealing surfaces.
(c) DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:
(1) door (bent),
(2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Thank you for purchasing a Midea Microwave Oven
Your microwave oven is a cooking appliance and you should use as much care as you use with a stove or any other cooking appliance. When using this electric appliance, basic safety precautions should be followed, including the following:

WARNING
To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:

  1. Read all instructions before using this appliance.

  2. Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY,” above.

  3. This appliance must be grounded. Connect only to a properly grounded outlet. See “GROUNDING INSTRUCTIONS” found on page 6.

  4. As with any cooking appliance, DO NOT leave oven unattended while in use.

  5. Install or locate this appliance only in accordance with the installation instructions found on page 5.

  6. DO NOT cover or block any openings on this appliance.

  7. DO NOT store this appliance outdoors. DO NOT use this product near water (for example, near a kitchen sink, in a wet basement, or near a swimming pool or similar locations).

  8. Use this appliance only for its intended use as described in this manual. DO NOT use corrosive chemicals, vapors or non-food products in this appliance. This type of oven is specifically designed to heat or cook food. It is not designed for industrial or laboratory use. The use of corrosive chemicals in heating or cleaning will damage the appliance and may result in radiation leaks.

  9. When cleaning surfaces of the door and oven that come together on closing the door, use only mild, non-abrasive soaps or detergents applied with a sponge or soft cloth.

  10. DO NOT allow children to use this appliance, unless closely supervised by an adult. DO NOT assume that because a child has mastered one cooking skill he/she can cook everything.

  11. DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.

  12. DO NOT immerse cord or plug in water.

  13. Keep cord away from heated surfaces.

  14. DO NOT let cord hang over edge of a table or counter.

  15. This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service center for examination, repair or adjustment.

  16. Some products such as whole eggs, with or without shell, narrow neck bottles and sealed containers (for example, closed glass jars) may explode and should not be heated in this oven.

  17. To reduce the risk of fire in the oven cavity:
    (a) DO NOT overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    (b) Remove wire twist-ties from paper or plastic bags before placing bag in oven.
    (c) If material inside the oven ignites, keep oven door closed, turn oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
    (d) DO NOT use the cavity for storage purposes. DO NOT leave paper products, cooking utensils or food in the cavity when not in use.

  18. Superheated Liquids: Liquids, such as water, coffee or tea are able to be overheated beyond the boiling point without showing evidence (or signs) of boiling. Visible bubbling is not always present when the container is removed from the microwave oven. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons:
    (a) STIR THE LIQUID BOTH BEFORE AND HALFWAY THROUGH HEATING.
    (b) DO NOT heat water and oil, or fats together. The film of oil will trap steam, and may cause a violent eruption.
    (c) DO NOT use straight-sided containers with narrow necks.
    (d) After heating, allow the container to stand in the microwave oven for a short time before removing the container.

  19. DO NOT cook directly on the turntable. It can crack, and cause injury or damage to the oven.

  20.  This appliance is suitable for use above both gas and electric cooking equipment 91.4 cm (36 inches) or less wide. To reduce the risk of fire and electric shock, install at least 34.6 cm (1 35/8 inches), above a cooktop, measured to the bottom of the oven.

  21. Clean Ventilating hoods Frequently – Grease should not be allowed to accumulate on hood or filter.

  22. Use care when cleaning the Grease filter. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the filter. Clean in hot detergent solution every month.

  23. Never flame foods under the oven, with the vent fan operating, because it may spread the flames.

SAVE THESE INSTRUCTIONS

WARNING
TO AVOID THE RISK OF SHOCK: DO NOT remove outer panel from oven. Repairs must be done only by a qualified service person. TO REDUCE THE RISK OF EXPOSURE TO MICROWAVE ENERGY:
DO NOT tamper with, or make any adjustments or repairs to Door, Control Panel Frame, Safety Interlock Switches, or any other part of the oven.
Microwave leakage may result.

Safety Precautions

TO AVOID THE RISK OF FIRE:

  1. DO NOT operate the microwave oven empty or use metal containers. When using the microwave oven without water or food, microwave energy cannot be absorbed and will continuously reflect throughout the cavity. This will cause arcing and damage the
    oven cavity, door or other components, which can lead to a fire hazard.

  2. DO NOT store flammable materials next to, on top of, or in the oven.

  3. DO NOT dry clothes, newspapers or other materials in the oven, or use newspaper or paper bags for cooking.

  4. DO NOT hit or strike Control Panel. Damage to controls may occur.

  5. DO NOT use recycled paper products unless the paper product is labeled as safe for microwave oven use. Recycled paper products may contain impurities, which may cause sparking. 

Glass Tray

  1. DO NOT operate the oven without the Roller Ring and the Glass Tray in place.

  2. DO NOT operate the oven without the Glass Tray fully engaged on the drive hub. Improper cooking or damage to the oven could result. Verify that the Glass Tray is properly engaged and rotating by observing its rotation when you press Start.Note: The Glass Tray can turn in either direction.

  3. Use only the Glass Tray specifically designed for this oven.
    DO NOT substitute any other Glass Tray.

  4. If the Glass Tray is hot, allow to cool before cleaning or placing in water.

  5. DO NOT cook directly on the Glass Tray. Always place food in a microwave safe dish, or on a rack set in a microwave safe dish.

  6. If food or utensil on the Glass Tray touches oven walls, causing the tray to stop moving, the tray will automatically rotate in the opposite direction.

Roller Ring

  1. The Roller Ring and oven floor should be cleaned frequently to prevent excessive noise.
  2. Always replace the Roller Ring and the Glass Tray in their proper positions.
  3. The Roller Ring must always be used for cooking along with the Glass Tray.

TO AVOID THE RISK OF SCALDING:

POT HOLDERS should always be used when removing items from the oven. Heat is transferred from the HOT food to the cooking container and from the container to the Glass Tray. The Glass Tray can also be very HOT after removing the cooking container from the oven. For proper use of your oven, read remaining safety cautions and operating instructions.

UTENSILS

CAUTION
Personal Injury Hazard:
Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.
There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below.
Utensil Test:

  1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
  2. Cook on maximum power for 1 min.
  3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
  4. DO NOT exceed 1 min cooking time.

CAUTION
KEEP THE CAVITY CLEAN

RADIO INTERFERENCE

  1. Operation of the microwave oven may cause interference to your radio, TV or similar equipment.
  2. When there is interference, it may be reduced or eliminated by taking the following measures:
    (a) Clean door and sealing surface of the oven.
    (b) Reorient the receiving antenna of radio or television.
    (c) Relocate the microwave oven with respect to the receiver.
    (d) Move the microwave oven away from the receiver.
    (e) Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits.BERTAZZONI KOTR30XV Over The Range
Microwave Oven - microwave1

GROUNDING INSTRUCTIONS

WARNING
Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.
DANGER
Electric shock Hazard:

Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.
WARNING

Electric shock Hazard:
Improper use of the grounding can result in electric shock.

  1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  2. Longer cord sets, or extension cords, are not recommended.
  3. If a long cord or extension cord is used:
    (a) The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    (b) The extension cord must be a grounding-type 3-wire cord.
    (c) The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.

Grounding Instructions

WARNING : IMPROPER USE OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK.
Consult a qualified electrician or service person if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
Grounding Instructions
THIS APPLIANCE MUST BE GROUNDED. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

  • Plug into properly installed and grounded three-prong outlet.

  • DO NOT remove ground prong.

  • DO NOT use an adapter.
    Wiring Requirements

  • The oven must be operated on a DEDICATED CIRCUIT. No other appliance should share the circuit with the microwave oven.
    If it does, the branch circuit fuse may blow or the circuit breaker may trip.

  • The oven must be plugged into at least a 20 A, 120 V, 60 Hz GROUNDED OUTLET. Where a standard two-prong outlet is encountered, it is the personal responsibility and obligation of the consumer to have it replaced with a properly grounded three- prong outlet.

  • The VOLTAGE used must be the same as specified on this microwave oven (120 V, 60 Hz).

  • Using a higher voltage is dangerous and may result in a fire or oven damage. Using a lower voltage will cause slow cooking. Midea is NOT responsible for any damages resulting from the use of the oven with any voltage other than specified.

TV / RADIO/WIRELESS EQUIPMENT INTERFERENCE
This product has been tested and found to comply with the limits or Microwave Oven, pursuant to Part 18 of the FCC Rules. This product can radiate radio frequency energy, which could cause interference to such products as radio, TV, baby monitor, cordless phone, Bluetooth, wireless router, etc., which can be confirmed by turning this product off and on. If present, the user is encouraged to try to correct by taking one or more of the following countermeasures:

  1. Increase the spacing distance between the microwave oven and other product receiving the interference.
  2. If possible, use a properly installed receiver antenna and/or reorient the receiving antenna of the other product receiving the interference.
  3. Plug the microwave oven into a different outlet from the other product receiving the interference.
  4. Clean door and sealing surfaces of the oven. (See Care and Cleaning of Your Microwave Oven)

Installation Instructions

Examine Your Oven
Unpack oven, remove all packing material and examine the oven for any damage such as dents, broken door latches or cracks in the door. Notify dealer immediately if oven is damaged. DO NOT install if oven is damaged.
Placement of Oven

  1. This oven must be installed in at least a 76 cm (30”) inch opening, it is suitable for use above gas or electric cooking equipment 91.4 cm (36 inches) or less wide.
  2. Be sure to install this oven only in accordance with the additional installation instructions provided.
  3. It is recommended that the product be mounted to a flush wall of 5 x 10 cm (2” x 4”) stud and 1cm ( 3 /8”) minimum thickness drywall or plaster/lath construction. For further information, please consult the additional installation instructions provided.
  4. Make sure the kitchen cabinet height is as high as the specification described in the installation instructions.
  5. This oven was manufactured for household use only.

The Hood

  1. The vent fan in your oven will operate automatically under certain cooktop operating conditions. This is normal. Caution is required to prevent the starting and spreading of accidental cooking fires while the vent fan is in operation.

  2.  Never leave surface units unattended at high heat setting. Boil over causes smoking and greasy spillovers that may ignite and spread if vent fan is operating. To minimize automatic fan operation, use adequate sized utensils and use high heat settings only when
    necessary.

  3. In the event of a grease fire, smother flaming pan on surface unit by covering pan completely with well-fitting lid, cookie sheet or flat tray.

  4. Keep hood and grease filters clean, according to instructions on page 25, to maintain adequate venting and avoid grease fires.

  5. To protect the automatic fan feature, always keep the filter clean (see page 25). Should the fan require repair, do not operate microwave oven until it has been repaired.

  6. Charcoal filter should be replaced periodically. It may be purchased from a local dealer.

Indoor Venting
If the air exhaust must be recirculated by this unit inside the kitchen, a charcoal filter must be used. A charcoal filter has been installed for your convenience. However, we recommend that this filter be changed as soon as possible with the replacement charcoal filter kit that can be purchased from your local dealer.

Food Preparation

Follow these Safety Precautions when cooking in your oven.
IMPORTANT
Proper cooking depends upon the power, the time setting and quantity of food. If you use a smaller portion than recommended but cook at the time for the recommended portion, fire could result.

  1. HOME CANNING / STERILIZING / DRYING FOODS / SMALL QUANTITIES OF FOODS
    • DO NOT use your oven for home canning. Your oven cannot maintain the food at the proper canning temperature. The food may be contaminated and then spoil.
    • DO NOT use the microwave oven to sterilize objects (baby bottles, etc.). It is difficult to keep the oven at the high temperature needed for sterilization.
    • DO NOT dry meats, herbs, fruits or vegetables in your oven. Small quantities of food or foods with low moisture content can dry out, scorch or catch on fire if overheated.

  2. POPCORN
    Popcorn may be popped in a microwave oven corn popper.
    Microwave popcorn that pops in its own package is also available.
    Follow popcorn manufacturers’ directions and use a brand suitable for the cooking power of your microwave oven.
    CAUTION: When using pre-packaged microwave popcorn, you can follow recommended package instructions or use the Popcorn pad (refer to page 15). Otherwise, the popcorn may not pop adequately or may ignite and cause a fire. Never leave the oven unattended when popping popcorn. Allow the popcorn bag to cool before opening, and always open the bag facing away from your face and body to prevent steam burns. BERTAZZONI KOTR30XV Over The Range Microwave Oven -
popcorn

  3. DEEP FAT FRYING
    • DO NOT deep fat fry in your microwave oven. Cooking oils may burst into flames and may cause damage to the oven and may result in burns. Microwave utensils may not withstand the temperature of the hot oil, and can shatter or melt.

  4. FOODS WITH NONPOROUS SKINS
    • DO NOT COOK / REHEAT WHOLE EGGS, WITH OR WITHOUT THE SHELL.
    Steam buildup in whole eggs may cause them to explode, and possibly damage the oven or cause injury. Reheating SLICED hardboiled eggs and cooking SCRAMBLED eggs is safe. Potatoes, apples, whole squash and sausages are examples of foods with nonporous skins. These types of foods must be pierced before microwave cooking to prevent them from exploding. CAUTION: Cooking dry or old potatoes can cause fire.

  5. GLASS TRAY / COOKING CONTAINERS / FOIL
    • Cooking containers get hot during microwaving. Heat is transferred from the HOT food to the container and the Glass Tray. Use pot holders when removing containers from the oven or when removing lids or plastic wrap covers from cooking containers, to avoid burns.
    • The Glass Tray will get hot during cooking. It should be allowed to cool before handling or before paper products, such as paper plates or microwave popcorn bags, are placed in the oven for microwave cooking.
    • When using foil in the oven, allow at least 1-inch (2.5 cm) of space between foil and interior oven walls or door.
    • Dishes with metallic trim should not be used, as arcing may occur.

  6. PAPER TOWELS / CLOTHS
    • DO NOT use paper towels or cloths that contain a synthetic fiber woven into them. The synthetic fiber may cause the towel to ignite. Use paper toweling under supervision.

  7. BROWNING DISHES / OVEN COOKING BAGS
    • Browning dishes or grills are designed for microwave cooking only. Always follow instructions provided by the manufacturer. DO NOT preheat browning dish more than six minutes.
    • If an oven cooking bag is used for microwave cooking, prepare according to package directions. DO NOT use a wire twist-tie to close bag. Instead use plastic ties, cotton string or a strip cut from the open end of the bag.

  8. THERMOMETERS
    • DO NOT use a conventional meat thermometer in your oven.
    Arcing may occur. Microwave safe thermometers are available for both meat and candy.

  9. BABY FORMULA / BABY FOOD
    • DO NOT heat baby formula or baby food in the microwave oven. The glass jar or surface of the food may appear warm while the interior can be so hot as to burn the infant’s mouth and esophagus.

  10. REHEATING PASTRY PRODUCTS
    • When reheating pastry products, check temperatures of any fillings before eating. Some foods have fillings, which heat faster and can be extremely hot, while the surface remains warm to the touch (for example, jelly donuts).

  11.  GENERAL OVEN USAGE GUIDELINES
    • DO NOT use the oven for any purpose other than the preparation of food.

Cookware Guide

This section answers the question, “Can I use in the Microwave?”

Aluminum Foil
It is not recommended to use. Arcing can occur if foil is too close to oven wall or door and cause damage to your oven. Browning Dish
Yes. Only use browning dishes that are designed for microwave cooking. Check browning dish information for instructions/heating chart. Do not preheat for more than six minutes.
Brown Paper Bags
No. They may cause a fire in the oven.

Microwave Safe
Yes. If labeled Microwave Safe, check manufacturers’ directions for use in microwave heating. Some dinnerware may state on the back of the dish, “OvenMicrowave Safe”.
Dinnerware
If unlabeled, use CONTAINER TEST below. Disposable Polyester
Paperboard Dishes Yes. Some frozen foods are packaged in these dishes.
Also can be purchased in some grocery stores. Fast Food Cartons with Metal Handle
No. Metal handle may cause arcing. Frozen Dinner Trays
If made for the microwave, then yes. If it contains metal, then no. Glass Jars
No. Most glass jars are not heat resistant. Heat Resistant Oven
Glassware/ Ceramic Yes, but only ones for microwave cooking and browning. (See CONTAINER TEST below.)
Metal Bakeware
No. Metal can cause arcing and damage to your oven. Metal Twist-Ties
No. May cause arcing which could cause a fire in the oven. Oven Cooking Bag
Yes. Follow manufacturers’ directions. Close bag with the nylon tie provided, a strip cut from the end of the bag, or a piece of cotton string. Do not close with metal twist-tie.
Make six 1/2-inch slits near the closure.
Paper Plates/Cups
Yes. Use to warm cooked foods, and to cook foods that require short cooking time, such as hot dogs. Do not  microwave paper cups; they may overheat and ignite.BERTAZZONI KOTR30XV Over The Range Microwave Oven - Paper
Plates Towels & Napkins
Yes, only paper napkins/towels. Use to warm rolls and sandwiches, only if labeled safe for microwave use. Do NOT use recycled paper towels. Parchment Paper
Yes. Use as a cover to prevent splattering.

Plastic Cookware
Yes, with caution. Should be labeled, “Suitable for Microwave Heating.”
Check Microwave Safe manufacturers’ directions for recommended uses. Some microwave safe plastic containers are not suitable for cooking foods with high fat or sugar content. The heat from hot food may cause warping.
Plastic, Melamine
No. This material absorbs microwave energy.
Dishes get HOT!

Plastic Foam Cups
Yes, with caution. Plastic foam will melt if foods reach a high temperature. Use short term only to reheat foods to a low serving temperature. Do not microwave paper cups; they may overheat and ignite. Plastic Wrap
Yes. Use to cover food during cooking to retain moisture and prevent splattering. Should be labeled “Suitable for Microwave Heating”.
Check package directions. Straw, Wicker, Wood
Yes, short term only.
Use only for short term reheating and to bring food to a low serving temperature. Wood may dry out, split or crack.

Thermometers
Only microwave safe thermometers can be used, NOT conventional thermometers. Wax Paper
Yes. Use as a cover to prevent splattering and to retain moisture.

CONTAINER TEST
TO TEST A CONTAINER FOR SAFE MICROWAVE OVEN USE: Fill a microwave safe cup with cool water and place it in the microwave oven along side the empty container to be tested; heat one (1) minute a: PL-HI (HIGH). If the container is microwave oven safe (transparent to microwave energy), the empty container should remain comfortably cool and the water should be hot. If the container is hot, it has absorbed some microwave energy and should NOT be used. This test cannot be used for plastic containers.

Oven Components Diagram

BERTAZZONI KOTR30XV Over The Range Microwave Oven -
Diagram

1 See-through Oven Window
2 Waveguide Cover (do not remove)
3 Oven Light
4 Glass Tray (Turntable)
5 Oven Air vent (Vent Grille is removable and can be cleaned, see page 25)
6 Panel
7 Grease Filter (Grease filter is removable and can be cleaned, see page 25)| 8 Door Safety Lock System
9 Warning Label
10 Cooking Guide Label
11 Rating Label
12 CSA Label
13 Cook-top Light
14 Shelf Supports
---|---

NOTE:
The illustration is for reference only.

Control Panel
BERTAZZONI KOTR30XV Over The Range Microwave Oven - Control
Panel

1. Display Window
2. Number Pads
3. Popcorn Pad
4. Beverage Pad
5. Potato Pad
6. Veggies Pad
7. Frozen Entrees Pad
8. Sensor Reheat Pad
9. Chicken Pad
10. Fish Pad| 11. Pasta Pad
12. Power Level Pad
13. Melt Pad
14. Auto Defrost Pad
15. Light On/Off Pad
16. Vent Speed
17. Timer
18. Turn Table On/Off Pad
19. Stop/Reset Pad
Before cooking: one tap clears all your instructions. During cooking: one press temporarily stops the cooking process. Another press cancels all your instructions, and time of day or colon appears in the display window.
20. Start pad After cooking program setting, one press allows oven to begin functioning. If door is opened or Stop/Reset pad is
pressed once during oven operation, Start pad must be pressed again to restart oven.
---|---

Operation

Using the Microwave for the First Time

BERTAZZONI KOTR30XV Over The Range Microwave Oven - Display
WindowPlug into a properly grounded electrical outlet. “12:00 PRESS CLOCK ENTER TIME ” message scrolls across display window.

The oven automatically defaults to the imperial measure system (oz/lb). Press Start to cycle between the weight system, Metric(g/kg) or Imperial (oz/lb)

NOTES:
These choices can be selected only when you plug-in the oven.

Setting the Clock

Press Clock/Timer once, then press numberpad to input the current time.

Press Start once to confirm.
Current time is displayed.
If no operation in 5 minutes, the setting will be cancelled.

Setting the Child Safety Lock
When the time of day appears in the display, press Start three times; Current time will appear in the display.

Press Stop/Reset three times; Current time will display and Child Lock will be cancelled.

NOTES:

  1. This feature prevents the electronic operation of the oven until cancelled. It does not lock the door.
  2.  You can set Child Lock feature when the display shows a colon or time of day.

Setting Light

This feature allows you to control the brightness of Cooktop Light.
Press Light pad once to turn on the light.
Twice to turn off the light.

Setting Turntable On/Off

For best cooking results, leave the turntable on. It can be turned off for large dishes.
Press Turntable On/Off pad to turn the turntable on or off. When you turn it off, on or off. will appear in the display window.
NOTES:

  1. When “Turntable Off” is selected, it will automatically return to “On” again after the heating cycle is completed. Do not operate the oven “Turntable Off” when cooking foods.
  2. Sometimes the glass tray can become too hot to touch. Be careful when touching the glass tray during and after cooking.
  3. When a large dish or more than one dish is used for cooking, the turntable can be turned off. For best results, rotate each dish or interchange multiple dishes, and stir foods occasionally during cooking. For foods that cannot be stirred, (e.g.lasagna) the center of foods should be cut with a knife, to ensure it is well heated through.

Setting Fan

BERTAZZONI KOTR30XV Over The Range Microwave Oven - Setting
Fan The Fan (Vent Fan) removes steam and other vapors from the cooking surface below the microwave oven. Press Vent Fan pad once for Turbo fan speed, twice for High fan speed, 3 times for Med. fan speed, and 4 times for Low fan speed, 5 times for fan speed off.
NOTES:

  1. The High fan speed will run for one second even though the Low fan setting is selected. This is absolutely normal.
  2. If the temperature from the range or cooktop below the oven gets too hot, the vent fan will automatically turn on to protect the oven. It may stay on up to an hour to cool the oven. When this occurs, the Vent pad will not turn the fan off.

Cooking

DO NOT OVERCOOK: This oven requires less time to cook than older units.
Overcooking will cause food to dry out and may cause a fire. A microwave oven’s cooking power tells you the amount of microwave power available for cooking. Press Power Level until the desired power level appears in the display.
PL–HI is the highest and PL–0 is the lowest.

Press Power Level
once PL–HI (HIGH)
twice PL–90
3 times PL–80
4 times PL–70
5 times PL–60
6 times PL–50
7 times PL–40
8 times PL–30
9 times PL–20
10 times PL–10
11 times PL–0

Stage Cooking:

For more than one stage of cooking, repeat steps 1 and 2 for each stage of cooking before pressing Start. The maximum number of stages for cooking is three. When operating, two beeps will sound between each stage.
Three beeps will sound at the end of the entire sequence.
Set Cooking Time using the Number pads. The max. time is 99 minutes, 99 seconds. Press Start; the cooking will start and the time will count down in the display. At the end of cooking, three beeps will sound. Potato

Setting the Timer

This feature allows you to program the oven as a kitchen timer. Press Clock/Timer twice.

Set desired amount of time using Number pads (up to 99 minutes, 99 seconds).

Press Start. The timer will count down without cooking and three beeps when done.
Notes:

  1. END is displayed when timer finished.
  2. During setting, press STOP/RESET to exit timer setting

Potato
This feature allows you to cook potatoes without setting weight and time. The oven simplifies programming.

BERTAZZONI KOTR30XV Over The Range Microwave Oven -
desiredPress Potato once for 1 potato.
Twice for 2 potatoes.
Three times for 3 potatoes.
Four times for 4 potatoes.

Press Start. Cooking time appears in the display window and begins to count down.
NOTES:

  1. END is displayed when cooking finished and beeps three times.

Popcorn
This feature allows you to pop popcorn without setting weight and time. The oven simplifies programming. Press Popcorn once for 3.5 Oz.
Twice for 3.0 Oz.
Three times for 1.75 Oz. Press Start. Cooking time appears in the display window and begins to count down.
NOTES:

  1. Pop one bag at a time.

  2. Place bag in oven according to manufacturers’ directions.

  3. Start with popcorn at room temperature.

  4. Allow popped corn to sit unopened for a few minutes.

  5.  Open bag carefully to prevent burns, because steam will escape.

  6. Do not reheat unpopped kernels or reuse bag.

  7. If popcorn is of a different weight than listed, follow instructions on popcorn package.
    8. Never leave the oven unattended.

  8. Overcooking can burn popcorn or cause fire.

Beverage
This feature allows you to reheat beverage without setting weight and time. The oven simplifies programming.
Press Beverage once for 1 cup.
Twice for 2 cups.
Three times for 3 cups.
Press Start. Cooking time appears in the display window and begins to count down.
NOTES:

  1. END is displayed when cooking finished and beeps three times.

Sensor Menu-Veggies

BERTAZZONI KOTR30XV Over The Range Microwave Oven - Sensor
Menu Press Veggies once for fresh vegetables.
Twice for frozen vegetables. Press Start. Fresh veggies or Frozen veggies appears in the display window.
NOTES :

  1. END is displayed when cooking finished and beeps three times.

Sensor Menu-Sensor Reheat

Press Sensor Reheat to choose reheat menu. Press Start. Reheat appears in the display window.
NOTES:

  1. END is displayed when cooking finished and beeps three times.

DO NOT USE SENSOR REHEAT:

  1. To reheat bread and pastry products.
    Use manual power and time for these foods.

  2. For raw or uncooked foods.

  3. If oven cavity is warm.

  4. For beverages.

  5. For frozen foods.

Sensor Menu-Chicken

Press Chicken once. Press Start. Chicken appears in the display window.
NOTES:

  1. END is displayed when cooking finished and beeps three times.

Sensor Menu-Fish

Press Fish once.

Press Start. Fish appears in the display window.

NOTES :

  1. END is displayed when cooking finished and beeps three times.

Sensor Menu-Frozen Entree

Press Frozen Entree once.

Press Start. Frozen entree appears in the display window.

NOTES:

  1. END is displayed when cooking finished and beeps three times.

Sensor Menu-Pasta

Press Pasta once.

Press Start. Pasta appears in the display window.

NOTES:

  1. END is displayed when cooking finished and beeps three times.

Melt
The oven uses low power to melt and soften items.

  1. Butter
  2. Chocolate
  3. Cheese
    Press Melt once for butter; twice for chocolate; three times for cheese.
    Press Start to set the weight. Enter the desired weight by pressing number pads 1 or 2. Press Start to start cooking.

MELT| TABLE|
---|---|---
CATEGORY| AMOUNT| DIRECTION
BUTTER| 3.5/7.0 Oz
(100/200g)| Unwrap and place in microwavable container. No need to cover butter. Stir at the end of cooking to complete melting.
CHOCOLATE| 7.0/10 Oz
(200/300g)| Chocolate chips or squares of baking chocolate may be used. Unwrap squares and place in microwavable container. Stir at the end of cycle to complete melting.
CHEESE| 1.75/3.5 Oz
(50/100g)| Unwrap and place in microwavable container. Cream cheese will be at room temperature and ready for use in recipe.

Auto Defrost

  1. MEAT
  2. POULTRY
  3. FI SH

Press Auto Defrost once for meat; twice for poultry; three times for fish. Press Start to set the weight. Enter the desired weight by pressing number pads. The weight is 0.1-6.0 Lbs. Press Start to start defrosting. Cooking time counts down.

The auto defrost feature provides you with the best defrosting method for frozen foods. The cooking guide will show you which defrost sequence is recommended for the food you are defrosting.
For added convenience, the Auto Defrost includes a built-in beep mechanism that reminds you to check, turn over, separate, or rearrange the food in order to get the best defrost results.

Operating Tips

  • For best results, remove fish, shell fish, meat and poultry from its original closed paper or plastic package (wrapper). Otherwise, the wrap will hold steam and juice close to the foods, which can cause the outer surface of the foods to cook.
  • For best results, roll your ground meat into a ball before freezing. During the DEFROST cycle, the microwave will signal when it is time to turn the meat over. Scrape off any excess frost from the meat and continue defrosting.
  • Place foods in a shallow container or on a microwave roasting rack to catch drippings.

Weight conversion table

You are probably used to measuring food in pounds and ounces that are fractions of a pound (for example, 4 ounces equals 1/4 pound). However, in order to enter food weight in Auto Defrost, you must specify pounds and tenths of a pound. If the weight on the food package is in fractions of a pound, you can use the following table to convert the weight to decimals.

OUNCES DECIMAL WEIGHT
1.6 0.1
3.2 0.2
4 .25 One-Quarter Pound
4.8 0.3
6.4 0.4
8 .50 One-Half Pound
9.6 0.6
11.2 0.7
12 .75 Three-Quarters Pound
12.8 0.8
14.4 0.9
16 1.0 One Pound

How to Use the Shelf When Microwaving

  1. The shelf must be positioned on Shelf Supports securely to prevent damage to the oven from arcing.
  2. DO NOT use a microwave browning dish on the shelf. The shelf and dish could overheat.
  3. DO NOT use the oven with the shelf on the microwave floor. This could damage the microwave.
  4. Use pot holders when handling the shelf—it may be hot.

Placement of the Roller Ring
Before using the microwave oven, be sure the Roller Ring is properly installed. Incorrect installation can result in improper cooking, damage to the oven or spillage of food. The Roller Ring must be located on the surface between the raised rib and raised floor.

BERTAZZONI KOTR30XV Over The Range Microwave Oven - Roller
Ring For best cooking Results 1 -Level cooking
Food microwaves best when placed onto the turntable, with turntable on (rotating).

BERTAZZONI KOTR30XV Over The Range Microwave Oven -
TurntableWhen a large dish or more than one dish is used for cooking, the turntable can be turned off. For best results, rotate each dish or interchange multiple dishes, and stir foods occasionally during cooking. For foods that cannot be stirred, (e.g.lasagna) the center of foods should be cut with a knife, to ensure it is well heated through.BERTAZZONI KOTR30XV Over The Range Microwave Oven -
cookingDO NOT use the shelf or operate Turntable Off when cooking foods on Popcorn I Inverter Turbo Defrost / Keep Warm / Sensor Reheat/Sensor Cook.

Food Characteristics

Food Characteristics
Bone and Fat
Both bone and fat affect cooking. Bones may cause irregular cooking. Meat next to the tips of bones may overcook while meat positioned under a large bone, such as a ham bone, may be undercooked. Large amounts of fat absorb microwave energy and the meat
next to these areas may overcook. Density
Porous, airy foods such as breads, cakes or rolls take less time to cook than heavy, dense foods such as potatoes and roasts. When reheating donuts or other foods with different centers be very careful. Certain foods have centers made with sugar, water, or fat and these centers attract microwaves (for example, jelly donuts). When a jelly donut is heated, the jelly can become extremely hot while the exterior remains warm to the touch. This could result in a burn if the food is not allowed to cool properly in the center.

Quantity
Two potatoes take longer to cook than one potato. As the quantity of the food decreases so does the cooking time.
Overcooking will cause the moisture content in the food to decrease and a fire could result. Never leave microwave unattended while in use. Shape
Uniform sizes heat more evenly. The thin end of a drumstick will cook more quickly than the meaty end. To compensate for irregular shapes, place thin parts toward the center of the dish and thick pieces toward the edge.
Size
Thin pieces cook more quickly than thick pieces.
Starting Temperature
Foods that are at room temperature take less time to cook than if they are chilled, refrigerated or frozen. Cooking Techniques
Piercing
Foods with skins or membranes must be pierced, scored or have a strip of skin peeled before cooking to allow steam to escape. Pierce clams, oysters, chicken livers, whole potatoes and whole vegetables. Whole apples or new potatoes should have a 1-inch strip of skin peeled before cooking. Score sausages and frankfurters. Do not Cook/Reheat whole eggs, with or without the shell. Steam buildup in whole eggs may cause them to explode, and possibly damage the oven or cause injury. Reheating SLICED hard-boiled eggs and cooking SCRAMBLED eggs is safe.
Browning
Foods will not have the same brown appearance as conventionally cooked foods or those foods which are cooked utilizing a browning feature. Meats and poultry may be coated with browning sauce, Worcestershire sauce, barbecue sauce or shake-on browning sauce. To use, combine browning sauce with melted butter or margarine and brush on before cooking. For quick breads or muffins, brown sugar can be used in the recipe in place of granulated sugar, or the surface can be sprinkled with dark spices before baking.
Spacing
Individual foods, such as baked potatoes, cupcakes and appetizers, will cook more evenly if placed in the oven equal distances apart. When possible, arrange foods in a circular pattern.
Covering
As with conventional cooking, moisture evaporates during microwave cooking. Casserole lids or plastic wrap are used for a tighter seal. When using plastic wrap, vent the plastic wrap by folding back part of the plastic wrap from the edge of the dish to allow steam to escape. Loosen or remove plastic wrap as recipe directs for stand time. When removing plastic wrap covers, as well as any glass lids, be careful to remove them away from you to avoid steam burns. Various degrees of moisture retention are also obtained by using wax paper or paper towels.
Cooking Time
Cooking times will vary because of food shape variations, starting temperature, and regional preferences. Always cook food for the minimum cooking time given in a recipe and check for doneness. If the food is undercooked, continue cooking. It is easier to add time to an undercooked product. Once the food is overcooked, nothing can be done.
Stirring
Stirring is usually necessary during microwave cooking. Always bring the cooked outside edges toward the center and the less cooked center portions toward the outside of the dish.
Rearranging
Rearrange small items such as chicken pieces, shrimp, hamburger patties or pork chops. Rearrange pieces from the edge to the center and pieces from the center to the edge of the dish.
Turning
It is not possible to stir some foods to distribute the heat evenly. At times, microwave energy will concentrate in one area of the food. To help ensure even cooking, these foods need to be turned. Turn over large foods, such as roasts or turkeys, halfway through cooking.
Standing Time
Most foods will continue to cook by conduction after the microwave oven is turned off. After cooking meat, the internal temperature will rise 5 °F to 15° F (3 °C to 8 °C), if allowed to stand, tented with foil, for 10 to 15 minutes.
Casseroles and vegetables need a shorter amount of standing time, but this standing time is necessary to allow foods to complete cooking to the center without overcooking on the edges.
Test for Doneness
The same tests for doneness used in conventional cooking may be used for microwave cooking. Meat is done when fork-tender or splits at fibers. Chicken is done when juices are clear yellow and drumstick moves freely. Fish is done when it flakes and is opaque. Cake is done when a toothpick or cake tester is inserted and comes out clean.
Check foods to see that they are cooked to the United States Department of Agriculture’s recommended temperatures.
To test for doneness, insert a meat thermometer in a thick or dense area away from fat or bone. NEVER leave the thermometer in the food during cooking, unless it is approved for microwave oven use.
Cook all food to these minimum internal temperatures as measured with a food thermometer before removing food from oven. For reasons of personal preference, you may choose to cook food at higher temperatures.

Product Minimum Internal Temperature & Rest Time
Beef, Pork, Veal & Lamb Steaks, chops, roasts 145 °F (63 °C) and allow to

rest for at least 3 minutes
Ground meats| 160 °F (71 °C)
Ham,
fresh or smoked (uncooked)| 145 °F (63 °C) and allow to rest for at least 3 min.
Fully Cooked Ham (to reheat)| Reheat cooked hams packaged in USDA-inspected plants to 140 °F (60 °C); all others to 165 °F (74 °C).
All Poultry (breasts, whole bird, legs, thighs, and wings, ground poultry, and stuffing)| 165 °F (74 °C)
Eggs| 160 °F (71 °C)
Fish & Shellfish| 145 °F (63 °C)
Leftovers| 165 °F (74 °C)
Casseroles| 165 °F (74 °C)

Care and Cleaning of Your Microwave Oven
Helpful Hints
An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh.
Be sure the power is off before cleaning any part of this microwave oven. How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts on the Door
Some spatters can be removed with a paper towel; others may require a damp cloth. Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use abrasive cleaners or sharp utensils on oven walls.
Never use a commercial oven cleaner on any part of your microwave.BERTAZZONI
KOTR30XV Over The Range Microwave Oven - CleanRemovable Turntable and Turntable Roller Ring To prevent breakage, do not place the turntable into water just after cooking. Wash it carefully in warm, sudsy water or in the dishwasher. The turntable and roller ring can be broken if dropped. Remember, do not operate the oven in the microwave mode without the turntable and roller ring seated and in place.

How to Clean the Outside
We recommend against the use of spray cleaners and using cleaners with ammonia or alcohol, as they can damage the appearance of the microwave oven. If you choose to use a common household cleaner, first apply the cleaner directly to a clean cloth, then wipe
the soiled area. Case
Clean the outside of the microwave with a sudsy cloth. Rinse and then dry. Wipe the window clean with a damp cloth.
Door Panel
Before cleaning the front door panel, make sure you know what type of panel you have. Refer to the eighth digit of the model number. “S” is stainless steel “B”, “W” or “C” are plastic colors. Stainless Steel (on some models)
The stainless steel panel can be cleaned with Stainless Steel Magic or a similar product using a clean, soft cloth. Apply stainless cleaner carefully to avoid the surrounding plastic parts. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel finishes.
Plastic Color Panels
Use a clean, soft, lightly dampened cloth, then dry thoroughly.
Door Seal
It’s important to keep the area clean where the door seals against the microwave. Use only mild, nonabrasive detergents applied with a clean sponge or soft cloth.
Rinse well.
Bottom
Clean off  thegrease and dust on the bottom often. Use a solution of warm water and detergent.

About the exhaust feature

Vent Fan
The vent fan has two metal reusable vent filters. Models that recirculate air back into the room also use a charcoal filter.
Grease Filters
The metal filters trap grease released by foods on the cooktop. They also prevent flames from foods on the cooktop from damaging the inside of the oven.
For this reason, the filters must always be in place when the hood is used. The vent filters should be cleaned once a month, or as needed.

Removing and Cleaning the Filters To
remove, slide them to the rear using the tabs. Pull down and out.
To clean the vent filters, soak them and then swish around in hot water and detergent. Don’t use ammonia or ammonia products because they will darken the metal.
Light brushing can be used to remove embedded dirt.
Rinse, shake and let dry before replacing.
To replace, slide the filters into the frame slots on the back of each opening. Press up and to the front to lock into place. Charcoal Filter
The charcoal filter cannot be cleaned. It must be replaced.
If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors.
Charcoal Filter
The charcoal filter cannot be cleaned. It must be replaced.
If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors.

To Remove the Charcoal Filter
To remove the charcoal filter, first disconnect power at the main fuse or circuit breaker, or pull the plug. Remove the top grille by removing only the two screws that hold it in place, as shown.
You may need to open the cabinet doors to remove the screws.
Press back on the top of the filter with both hands until the filter lays down almost horizontal. Lift the filter at the bottom until it comes free of the tabs. Slide the filter down and out.

BERTAZZONI KOTR30XV Over The Range Microwave Oven - Charcoal
Filter

Before Requesting Service

See below before calling for service, as most problems can easily be remedied by following these simple solutions:

Problem Solution
The oven causes TV interference. Some radio, TV, Wi-Fi, cordless telephone,

baby monitor, blue tooth or other wireless equipment interference might occur when you cook with the microwave oven. This interference is similar to the interference caused by small appliances such as mixers, vacuums, blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates on
oven door and warm air comes from the oven vents.| During cooking, steam and warm air are given off from the food. Most of the steam and warm air are removed from the oven by the air which circulates in the oven cavity. However, some steam will condense on cooler surfaces such as the oven door. This is normal. After use, the oven should be wiped dry (see page 23).
Oven will not turn on.| The oven is not plugged in securely or needs to be reset; remove plug from outlet, wait ten seconds and re-Insert.
Main circuit breaker or main fuse is tripped; reset main circuit breaker or replace main fuse. There is a problem with the outlet; plug another appliance into the outlet to check if it is working.
Oven will not start cooking.| The door is not completely closed; close the oven door securely.
Start was not pressed after programming; press Start.
Another program is already entered into the oven; press Stop/Reset to cancel the previous program and enter new program.
The program is not correct; program again according to the Operating Instructions.
Stop/Reset has been pressed accidentally; program oven again.
The Glass Tray wobbles.| The Glass Tray is not positioned properly on the Roller Ring or there is food under the Roller Ring; take out Glass Tray and Roller Ring. Wipe with a damp cloth and reset Roller Ring and Glass Tray properly.
When the oven is operating, there is noise coming from the Glass Tray.| The Roller Ring and oven bottom are dirty; clean these parts according to Care and Cleaning of Your Microwave Oven (see page 23).
The word “LOCK” appears in the display.| The CHILD SAFETY LOCK was activated by pressing Start three times; Deactivate CHILD SAFETY LOCK by pressing Stop/Reset three times.
The word “DEMO MODE” appears on the Display Window.| Demo mode was selected “On”. Deactivate mode by pressing Power Level Pad once Start Pad 4 times and Stop/Reset Pad 4 times.
The oven stops cooking and “SERVICE” appears in the display.| The oven’s power supply has failed; please contact an authorized Service Center (see next page).

Specifications

Power Source 120 V∼, 60 Hz
Power Consumption 1,550 W
Cooking Power* 1,000 W
Outside Dimensions (W x H x D) 29 7/8″ x 16 7/16″ x 15 11/16″

(759mm x 471.1mm x 398.8 mm)
Oven Cavity Dimensions (W x H x D)| 504 x350 x 231mm
Charcoal Filter|
Operating Frequency| 2,450 MHz
Ventilation Power| Turbo (300 CFM)
Net Weight| Approx. 24.95Kg – 55Lb

Specifications subject to change without notice.

  • IEC Test procedure is applied for measuring output wattage.
    ** This is the classification of ISM(Industrial ,Scientific and Medical) equipment described in the International Standard CISPR11 and 14-2.
    *** Internal capacity is calculated by measuring maximum width, depth and height. Actual capacity for holding food is less.
    In compliance with standards set by :
    FCC – Federal Communication Commission Authorized.
    DHHS – Complies with Department of Health and Human Services (DHHS) rule , CFR , Title 21, Chapter I, Subchapter J.
    – This symbol on the nameplate means the product is listed by Underwriters Laboratories, Inc. for use in USA or Canada.

TWO-YEAR LIMITED WARRANTY STATEMENT

WHAT THIS LIMITED WARRANTY COVERS
The Warranty coverage provided by Bertazzoni SpA (“Bertazzoni”) in this statement applies exclusively to the original Bertazzoni appliance (“Product”) sold to the consumer (“Purchaser”) by an authorized Bertazzoni dealer/distributor/retailer, purchased and installed in the United States, District of Columbia, or Canada, and which has always remained within the country of original purchase (United States, District of Columbia, or Canada).
The warranty coverage is activated on the date of original retail purchase of the Product and has a duration of two (2) years.
Warranty coverage is non-transferable.
In the event parts are replaced or the entire product is replaced, the replacement Product (or parts) shall assume the remaining original Warranty activated with the original retail purchase document. This Warranty shall not be extended with respect to such replacement.
Bertazzoni SpA will repair or replace any component/part which fails or proves defective due to materials and/or workmanship within 2 years from the date of original retail purchase and under conditions of normal residential, noncommercial use. Repair or replacement shall be free of charge, including labor at standard rates and shipping expenses. Purchaser is responsible for making the Product reasonably accessible for servicing. Repair service must be performed by a Bertazzoni Authorized Service company
during normal working hours. Labor performed at overtime or premium rates shall not be covered by the Warranty.

IMPORTANT
Retain proof of original purchase to establish the warranty period.
Bertazzoni’s liability on any claim of any kind, with respect to the goods and/or services provided, shall in no event exceed the value of the goods or service or part thereof which gives origin to the claim.
30-Day Cosmetic warranty
Inspection of the product must be made by the Purchaser at time of delivery. Bertazzoni warrants that the Product is free from manufacturing defects in materials and workmanship for a period of thirty (30) days from the date of original retail purchase of the Product.
This coverage includes:

  • Paint blemishes
  • Chips
  • Macroscopic finish defects.

Cosmetic warranty does NOT cover:

  • issues resulting from incorrect transport, handling and/or installation (i. e: dents, broken, bent or deformed structures or components, broken glass components)
  • slight color variations in painted/enameled components
  • differences caused by natural or artificial lighting, location or other similar factors
  • stains/corrosion/discoloration caused by external substances and/or environmental factors
  • labor costs, display, floor, B-stock, out-of-box, “as is” appliances and demo units.

GLASS PROTECTION POLICY
This warranty covers range oven door glass breakage for the following duration:
EXTERNAL & MIDDLE GLASSES: 90 days after original purchase date.
INNER GLASS: 180 days after original purchase date.
HOW TO OBTAIN SERVICING
To receive warranty servicing, the Purchaser must contact Bertazzoni Service for determining the problem and correct service procedures.
Model number, serial number and date of original retail purchase will be requested.

IMPORTANT
Retain proof of original purchase to establish the warranty period.

If located in the USA
866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA
866 561 7265
https://ca.bertazzoni.com/more/support

WARRANTY EXCLUSIONS – WHAT IS NOT COVERED

  • Use of the Product in any non-residential, commercial application.
  • Use of the Product for anything other than its intended purpose.
  • Repair service provided by a party other than a Bertazzoni authorized service agency.
  • Damage or repair service to correct servicing provided by an unauthorized agency or the use of unauthorized parts.
  • Installation not in accordance with local/state/city/county fire codes, electrical codes, gas codes, plumbing codes, building codes, regulations, or laws.
  • Defects or damage due to improper storage of the Product.
  • Defects or damage or missing parts on products sold out of the original factory packaging or from displays.
  • Service calls or repairs to correct the incorrect installation of the product and/or related accessories.
  • Replacement of parts/service calls to connect, convert or otherwise repair the electrical wiring and/or gas line to properly use the Product.
  • Replacement of parts/service calls to provide instructions and training on the use the Product.
  • Replacement of parts/service calls to correct issues due to product usage in a manner other than what is normal and customary for residential use.
  • Replacement of parts/service calls due to wear and tear such as gaskets, knobs, pan supports, shelving, cutlery baskets, buttons, touch displays, scratched or broken ceramic glass tops.
  • Replacement of parts/service calls for lack of/improper maintenance such as but not limited to: residue build up, stains, scratches, discoloration, corrosion.
  • Replacement of glass components and light bulbs if claim arises after 30 days from original retail purchase date.
  • Defects and damages arising from accidents, alteration, misuse, abuse, improper installation.
  • Defects and damages arising from transport, logistics and handling of the Product. Inspection of the Product must be made at the time of delivery. Any issues from handling, transport or logistics must be notified to the vending dealer/delivery company after receipt and inspection.
  • Defects and damage arising from external forces beyond the control of Bertazzoni SpA, including, but not limited to: wind, rain, sand, fires, floods, mudslides, freezing temperatures, excessive moisture or extended exposure to humidity, power surges, lightning, structural failures surrounding the appliance and other acts of God.
  • Products with altered/damaged/tampered serial number.
  • Water line connection must be done by a trained and licensed professional. Issues due to incorrect water line connections such as, but not limited to, leakage and water damage to flooring and/or cabinetry, are not considered a Product issue and are not covered under manufacturer warranty.

In no case shall Bertazzoni be held liable or responsible for damage to surrounding property, including furniture, cabinetry, flooring, panels and other structures surrounding the Product.
Bertazzoni is not liable nor responsible for the Product if located in a remote area or an area where certified trained technicians are not reasonably available. The Purchaser must bear any transportation and delivery costs of the Product to the nearest authorized Service center or for the additional displacement rates of a certified trained technician.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MARKETABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON BERTAZZONI.
BERTAZZONI SHALL NOT BE HELD LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, TIME AWAY FROM WORK, MEALS,  LOSS OF FOOD OR BEVERAGES, TRAVELING OR HOTEL EXPENSES, EXPENSES TO RENT OR PURCHASE APPLIANCES, REMODELING/CONSTRUCTION EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED  XCLUSIVELY BY BERTAZZONI, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF BERTAZZONI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST BERTAZZONI BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT  OLD BY BERTAZZONI AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY  ND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY BERTAZZONI NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF BERTAZZONI. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NON-TRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Bertazzoni does not assume any responsibility for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state or province to province.
Any questions about this Limited Warranty may be directed to Bertazzoni Customer Care.

If located in the USA
866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA
866 561 7265
https://ca.bertazzoni.com/more/support
© 2023 BERTAZZONI. All rights reserved.
3100885_v.01

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