TREATLIFE Smart Dimmer Switch Instructions

Instructions
TREATLIFE OFFICIAL

Smart Dimmer Switch

Struggling with Your Smart Dimmer Switch? Here’s What to Do.
Having trouble connecting your dimmer switch to the app?
Follow these steps to troubleshoot the connection issue:

1. Ensure that your switch is connected to a 2.46Hz Wrfi network. Choose the 2.46Hz network, even if it has a different name from the 56Hz network. Refer to your router’s manual or contact the manufacturer if you’re uncertain. Avoid connecting to public Wi.Fi networks.
2. Use Wi.Fi details without special symbols l'(.&<>”)
3. Double-check the accuracy and remove any trailing spaces,
4. Keep the switch near your router the setup process.

Inability to Adjust Brightness via Alexa/Google Home – Limited to On/Off Functionality?
If you’re having difficulty adjusting the brightness through Alex or Google Home, it might be related to a voice command issue. To address this, please consider the following steps:

1. Clarify Device Naming: Attempt to modify the name or type of the device. For example, change from “plug” or “switch” to “light:
2. Refine voice Commands: Experiment with using the voice commands commonly recommended by the voice system.

If the aforementioned steps fad to resolve the issue:

1. Check Manual Brightness Adjustment: verify if manual brightness adjustment is working. If it isn’t, there might be an undedying problem with the connected light. Consider replacing the existing light with a dimmable alternative.
2. Troubleshoot TREATUFE App: If manual adjustment functions as intended but encounters issues within the TREATUFE App, consider removing the device and then re-establishing its connection.

Dealing with light Flickering and Switch Interference In Other Rooms.
Handle flickering and interference like a pro:

1. Bulb Compatibility Issue: Try using 1.2 dimmable light bulbs from different brands to resolve the problem.
2. Alternate Dimming Mode: Experiment with the alternative dimming mode provided in the App.
3. Identify Interference: Detect potential sources of interference, such as dimmers or conflicting devices. Try adjusting the placement of bulbs and switches.

Struggling to Reconnect After Disconnection?
Overcome reconnection issues by following these steps:

1. Reboot Your Router
2. Attempt Mobile Hotspot Reconnection: If problems persist, reconnect using a mobile hotspot. This step aids in diagnosing and achieving successful restoration.

Problems with Sunrise/Sunset, Automation, and Timer Functions.
Troubleshoot these issues with the following steps:

1. Incorrect Execution Times:
   – Verify phone’s time zone settings for accuracy.
   – Delete the device and reconnect if past schedules remain active.
   – Share the virtual ID with the support team if issues persist.

2. Unwanted Execution despite Deactivation:
   -Uninstall the device, erase its data, and reconnect for resolution.
   -Visual aids are available upon request.

3. Non-execution of Scheduled Functions:
   – Confirm network stability. – Check Effective Period Setting, ensure it’s set to “All Day” for broader scope.
   – Attempt device deletion and reconnection.
   – Share the virtual ID with the support team if the problem persists.

Don’t allow dimmer switch issues to dampen your enthusiasm. Follow these steps to ensure a smooth smart home experience. If the problem continues, feel free to contact our support team at Support@treatlife.tech. We’re dedicated to providing you with thorough assistance.

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