Foxwell GT75 Automotive Diagnostic Platform User Guide

June 6, 2024
Foxwell

GT75
Automotive Diagnostic Platform
User’s Guide

Shenzhen Foxwell Technology Co., Ltd.
© 2021 Foxwell Tech. All Rights Reserved

Trademarks
FOXWELL is the trademark of Shenzhen Foxwell Technology Co., Ltd.
All other marks are trademarks or registered trademarks of their respective holders.
Copyright Information
©2021 Shenzhen Foxwell Technology Co., Ltd.
All rights reserved.
Disclaimer
The information, specifications and illustrations in this manual are based on the latest information available at the time of printing.
Foxwell reserves the right to make changes at any time without notice.
Visit our website at www.foxwelltech.us
For Technical Assistance, send us email at support@foxwelltech.com

One-Year Limited Warranty

Subject to the conditions of this limited warranty, Shenzhen Foxwell
Technology Co., Ltd (“FOXWELL”) warrants its customer that this product is free of defects in material and workmanship at the time of its original purchase for a subsequent period of one (1) year.
In the event this product fails to operate under normal use, during the warranty period, due to defects in materials and workmanship, FOXWELL will, at its sole option, either repair or replace the product in accordance with the terms and conditions stipulated herein.

Terms and Conditions

  1. If FOXWELL repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period. No charge will be made to the customer for replacement parts or labor charges incurred by FOXWELL in repairing or replacing the defective parts.

  2. The customer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: a) The product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect abuse, accident, alteration, improper installation, or other acts which are not the fault of FOXWELL, including damage caused by shipping.
    b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, improper use of any electrical source, or the product was used in combination or connection with other product, attachments, supplies or consumables not manufactured or distributed by FOXWELL.

  3. The customer shall bear the cost of shipping the product to FOXWELL. And FOXWELL shall bear the cost of shipping the product back to the customer after the completion of service under this limited warranty.

  4. FOXWELL does not warrant the uninterrupted or error-free operation of the product. If a problem develops during the limited warranty period, the consumer shall take the following step-by-step procedure:
    a) The customer shall return the product to the place of purchase for repair or replacement processing, contact your local FOXWELL distributor or visit our website www.foxwelltech.us to get further information.
    b) The customer shall include a return address, daytime phone number and/or fax number, complete description of the problem and original invoice specifying date of purchase and serial number.
    c) The customer will be billed for any parts or labor charges not covered by this limited warranty.
    d) FOXWELL will repair the Product under the limited warranty within 30 days after receipt of the product. If FOXWELL cannot perform repairs covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the same defect, FOXWELL at its option, will provide a replacement product or refund the purchase price of the product less a reasonable amount for usage.
    e) If the product is returned during the limited warranty period, but the problem with the product is not covered under the terms and conditions of this limited warranty, the customer will be notified and given an estimate of the charges the customer must pay to have the product repaired, with all shipping charges billed to the customer. If the estimate is refused, the product will be returned freight-collect. If the product is returned after the expiration of the limited warranty period, FOXWELL’s normal service policies shall apply and the customer will be responsible for all shipping charges.

  5. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. FOXWELL SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF FOXWELL KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. FOXWELL SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.

  6. Some states do not allow limitations of how long an implied warranty lasts, so the one-year warranty limitation may not apply to you (the Consumer). Some states do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state.

Safety Information

For your own safety and the safety of others, and to prevent damage to the equipment and vehicles, read this manual thoroughly before operating your tool. The safety messages presented below and throughout this user’s manual are reminders to the operator to exercise extreme care when using this device. Always refer to and follow safety messages and test procedures provided by vehicle manufacturers. Read, understand and follow all safety messages and instructions in this manual.

Safety Message Conventions Used

We provide safety messages to help prevent personal injury and equipment damage. Below are signal words we used to indicate the hazard level in a condition.

DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.

WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.

CAUTION
Indicates a potentially hazardous situation that, if not avoided, may result in moderate or minor injury to the operator or to bystanders.

Important Safety Instructions

And always use your tool as described in the user’s manual, and follow all safety messages.

WARNING

  • Do not route the test cable in a manner that would interfere with driving controls.
  • Do not exceed voltage limits between inputs specified in this user’s manual.
  • Always wear ANSI-approved goggles to protect your eyes from propelled objects as well as hot or caustic liquids.
  • Fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refrigerant and other debris produced by a malfunctioning engine can cause serious injury or death. Do not use the tool in areas where explosive vapor may collect, such as in below-ground pits, confined areas, or areas that are less than 18 inches (45 cm) above the floor.
  • Do not smoke, strike a match, or cause a spark near the vehicle while testing and keep all sparks, heated items and open flames away from the battery and fuel/fuel vapors as they are highly flammable.
  • Keep a dry chemical fire extinguisher suitable for gasoline, chemical and electrical fires in the work area.
  • Always be aware of rotating parts that move at high speed when an engine is running and keep a safe distance from these parts as well as other potentially moving objects to avoid serious injury.
  • Do not touch engine components that get very hot when an engine is running to avoid severe burns.
  • Block drive wheels before testing with the engine running. Put the transmission in park (for automatic transmission) or neutral (for manual transmission). And never leave a running engine unattended.
  • Do not wear jewelry or loose-fitting clothing when working on engine.

Using This Manual

We provide tool usage instructions in this manual. Below are the conventions we used in the manual.

Bold Text

Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Select Diagnostic from home screen of the GT75 application.

Symbols and Icons

Solid Spot
Operation tips and lists that apply to specific tool are introduced by a solid spot ●.
Example:
When VIN hotkey is selected, a menu that lists all available options displays.
Menu options include:

  • Automatic Read
  • Scan VIN
  • Manual Entry

Arrow Icon
An arrow icon indicates a procedure.
Example:
To connect to wall plug:

  1. Connect the USB charge cable to the scanner and plug it to the wall socket.
  2. Press the power switch of the scan tool to power it on; meanwhile, the scanner tool starts charging automatically also.

Note and Important Message
Note
A NOTE provides helpful information such as additional explanations, tips, and comments.
Example:
NOTE
Test results do not necessarily indicate a faulty component or system.
Important

IMPORTANT indicates a situation, which if not avoided, may result in damage to the test equipment or vehicle.
Example:
IMPORTANT
Do not soak the scanner as water might find its way into the scanner.

Introduction

The latest Android tablet scanner GT75 delivers faster and smarter diagnoses for workshops and technicians. Through hardware and software upgrades, technical staff can now approach problems with greater speed and accuracy and produce comprehensive, professional reports.
There are two main components:

  • GT75 Tablet – displays menus, test results and operation procedures and tips
  • VCI Dongle – the device that communicates with the vehicle and transmits data the tablet
Scanner Descriptions

This section illustrates external features, ports and connectors of the scanner.

  1. MIC interface – microphone interface.

  2. 10.1’ LED IPS Capacitive Touch Screen – shows menus, test results and operation tips.

  3. Power Indicator – indicates the power status of the scanner.

  4. Charging Indicator – indicates the charging status of the scanner.

  5. Rear-Facing Camera – takes pictures of VIN number, faulty parts and plates and shoots test videos.

  6. Power Switch – turns on the scanner, goes to sleep mode or wake up the scanner from sleep mode, press and hold for 3 seconds for emergency shutdown.

  7. VOL + / VOL – press to adjust the volume.

  8. USB Type-C Port – connects to wall plug to charge the scanner and can be used to transfer data.

  9. HDMI (high-definition multimedia interface) Port – outputs display of the scanner for demonstration and training.

  10. USB Port – provides USB connection with VCI dongle, oscilloscope, vide scope and other external storage devices.

IMPORTANT
Do not use solvents such as alcohol to clean the display. Use a mild non- abrasive detergent and a soft cotton cloth.

VCI Dongle Descriptions

GT75 connects to the vehicle and get data through the VCI dongle either by Bluetooth or USB communication.

  1. Error Light – illuminates constantly when serious hardware failure occurs.
  2. USB Light – turns green when the VCI dongle is properly connected and communicating with the GT75 tablet via USB cable.
  3. Bluetooth Light – turns green when the VCI dongle is properly connected with the GT75 tablet via Bluetooth communication.
  4. Power Light – turns to green when powered on.
  5. Vehicle Data Connector – provides a connection between vehicle and the VCI dongle through the 16 pin diagnostic cable.
  6. USB Port – provides USB connection between the VCI dongle and GT75 tablet.
Accessories

This section lists the accessories that go with the scanner. If you find any of the following items missing from your package, contact your local dealer for assistance.

Technical Specifications
Item Description
Touch Screen 10.1″ diagonal, daylight readable color LCD screen, 1280*800

pixel
Operation System| Android 9.0
Processor| Quad-Core, 2.0GHZ
Memory| 2GB, DDR3L
SSD Hard drive| 64GB
Communication interface| Built-in WIFI 802.11 b/g Wireless LAN Micro USB 2.0 HOST Standard Bluetooth 4.0 (10-20 m)
HDMI| supported
Camera| 5 megapixels rear-facing

Built-in Battery| 8000mAh, Lithium-polymer battery, chargeable via 5V AC/DC power supply
---|---
Protocols| IS09141-2, 15014230-2, IS015765-4, K/L lines, Double K Lines,
SAE-J1850 VFW, SAE-J1850PWM, CAN ISO 11898, High-speed, Middle-speed, Lows- peed and Single-wire CAN, KW81, KW82, GM
UART, UART Echo Byte Protocol, Honda Diag-H Protocol, TP2.0, TP16, SAE J1939, SAE J1708, Fault-Tolerant CAN
Dimensions| 27216339mm (LWH)

Getting Started

This section describes how to power on/off the scanner, provides brief introductions of applications loaded on the scanner, and displays the screen layout of the scan tool.

Powering up the Scanner

Before using the GT75 applications (including updating the scanner), please make sure to provide power to the scanner.
The unit operates on any of the following sources:

  • Internal Battery Pack
  • External Power Supply

Internal Battery Pack

The GT75 tablet can be powered with an internal rechargeable battery. The fully charged battery is capable of providing power for 8 hours of continuous operation.

NOTE
Please turn off the tablet to save power when not use.
External Power Supply

The tablet can also be powered from a wall socket using the USB charging adapter. The tablet charges its internal battery pack through USB Type-C cable.

Shutting Down the Scanner

To shut down the scanner:

  1. Press and hold the Power button of the GT75 for 3 seconds.
  2. Click the Power off to shut down or Restart to restart.
Establishing Vehicle Communication

To establish communication with GT75:

  1. Connect the VCI dongle to the vehicle’s DLC for both communication and power source.

  2.  Connect the VCI dongle to the GT75 tablet via Bluetooth or USB connection.
    Please refer to Chapter 3.3.1.1 about the details of how to connect via Bluetooth and Chapter 3.3.1.2 about the details of how to connect via USB cable.

  3. Check the VCI Indicator status at the toolbar. If the button turns to green, the GT75 is ready to start vehicle diagnosis.

VCI Connection
The VCI dongle supports two ways of communication with the GT75 tablet:

  • Bluetooth Communication
  • USB Communication

Bluetooth Communication
Bluetooth communication is recommended. The working range for Bluetooth communication is about 10-20m, providing easy connection to vehicles in any location throughout the shop.
To build Bluetooth connection:

  1. Power up the tablet.
  2. The VCI dongle will connect to the tablet automatically.
  3. Check if the button at the toolbar turns to green. If yes, it means it’s ready to start diagnosis.

If the VCI Indicator isn’t green, it indicates that the signal strength of the transmitter is too weak to be detected. In this case, try to get closer to the device, or check the connection of VCI dongle, and remove all possible objects that cause signal interference
USB Communication
The USB connection is a simple and quick way to establish communication between the tablet and the VCI dongle. Connect the dongle and tablet with the USB Type B cable, and the VCI Indicator will turn green, indicating the dongle has connected to the tablet.

Screen Layout of Home Screen

When the tablet boots up, press the GT75 desktop icon to launch the diagnostic application.

  1. Application Menu
  2. Navigation Toolbar

Application Menu

Figure 3-6 Sample Application Screen

This section briefly introduces the applications that are preloaded into the scanner:

  • Diagnostic – leads to test screens for diagnostic trouble code information, live data, active tests, coding and etc.
  • Maintenance – leads to screens for the most commonly used service functions like Oil light reset, EPB, BRT, DPF and etc.
  • Update – leads to screens for Foxwell ID registration and updating the scanner.
  • Data Manager – leads to screens for saved screenshots, pictures and test reports, and playing back live data, as well as debug logging data.
  • My Account – displays your Foxwell ID information like registered products and personal information and allows for sending us feedback about the scanner
  • Functions – leads to screens for function query of Foxwell products.
  • VCI Manager – leads to screens for making Bluetooth pairing of VCI dongle and tablet, updating the VCI firmware and binding/unbinding VCI dongle..
  • Remote Control – leads to TeamViewer to get remote support from Foxwell team.
  • Settings – leads to screens for adjusting default settings to meet your own preference and view information about the scanner.

Navigation Toolbar
Operations of the buttons located on toolbar are described in the table below:

Name Button Description
Back Back to the previous screen.
Home Returns to Home screen of Android System.
Multitask Allows for browsing, switching and closing active applications.
Camera Takes a photo or picture.
Browser Opens the built-in browser.
Screenshot Captures screens.
VCI Indicator Shortcut for VCI Manager menu from any screen of the tablet;

also it is the indicator of Bluetooth/USB connection status.
Diagnostic| | Shortcut for Diagnostic menu from any screen of the tablet.
Maintenance| | Shortcut for Maintenance menu from any screen of the tablet.
Update| | Shortcut for Update menu from any screen of the tablet.
Data Manager| | Shortcut for Data Manager menu from any screen of the tablet.

Table 3-1 Tool Bar
Diagnostic Menu
Touch Diagnostic at the GT75 application menu and the Diagnostic menu will display. The operations of the buttons on the Diagnostic menu are described in the below table.

No. Name Description
1 Back Back to the Application Menu.
2 VIN Shortcut for VIN reading menu, which

typically includes Automatic Read, Scan VIN and Manual Entry.
3| History| Displays the tested vehicle records.
4| Area| Displays car makes from different origins like America, Asia, Europe and Chinese.
5| Search| Allows you to search a vehicle make quickly.
6| Quick Location| Allows you to find a vehicle by initials.

Vehicle Identification

This section illustrates how to use the scanner to identify the specifications of the vehicle under test.
The vehicle identification information presented is provided by the ECM of the vehicle being tested. Therefore, certain attributes of the test vehicle must be entered into the scan tool to ensure the data displays correctly. The vehicle identification sequence is menu-driven. Simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen. Exact procedures may vary somewhat by vehicle.
It typically identifies a vehicle by any of the following means:

  • VIN Reading
  • Manual Selection
  • History Records

NOTE
Not all identification options listed above are applicable to all vehicles.
Available options may vary by vehicle manufacturer.

VIN Reading

VIN button on the title bar is a shortcut for VIN reading menu, which includes Automatic Read, Scan VIN and Manual Entry, eliminating the need for navigating through a complicated car identification processes.

4.1.1 Automatic Read
Automatic Read allows identifying a vehicle by automatically reading the vehicle identification number (VIN).
To identify a vehicle by Automatic Read:

  1. Select Diagnostic from home screen of the GT75 application.
  2. Click VIN and choose Automatic Read from the option list.
  3. When the scan tool builds a connection with the vehicle, the VIN number displays. If the Vehicle Specification or VIN code is correct, press the OK to continue.
  4. If it takes too long to get the VIN code, press Cancel to stop and input the VIN manually. Or if failed to identify the VIN, please input the VIN manually or click Cancel to quit.

4.1.2 Scan VIN
Scan VIN allows identifying a vehicle by scanning the VIN plate of the vehicle, barcode, QR code or photo recognition.
4.1.2.1 Scan VIN Plate
To identify a vehicle by Scan VIN Plate:

  1. Select Diagnostic from home screen of the GT75 application.
  2. Click VIN button and choose Scan VIN from the option list.
  3. Find the VIN plate of your car, and put the VIN number into the scanning box. The VIN number displays with a successful scan. If the Vehicle Specification or VIN code is correct, press the Confirm to continue. If incorrect, you are allowed to modify VIN number manually.
  4. If failed, please click Close to quit and input the VIN manually.

4.1.2.2 Scan Barcode/QR Code of VIN
To identify a vehicle by Scan QR Code:

  1. Select Diagnostic from home screen of the GT75 application.
  2. Click VIN button, choose Scan VIN from the option list and enable Scan QR Code at the lower left part of the screen.
  3. Find the VIN QR code or bar code of your car, and put the code into the scanning box. The VIN number displays with a successful scan. If the Vehicle Specification or VIN code is correct, press the Confirm to continue. If incorrect, you are allowed to modify VIN number manually. The scan box can be zoomed in or zoomed out.
  4. If failed, please click Close to quit and input the VIN manually.

4.1.2.3 Photo Recognition
To identify a vehicle by Photo Recognition:

  1. Select Diagnostic from home screen of the GT75 application.

  2. Click VIN button and choose Scan VIN from the option list.

  3. Find the VIN plate, QR code or barcode of your car, and put the content number into the scanning box. Then click the Photo Recognition button on the lower middle screen. The VIN number displays with a successful scan. If the Vehicle Specification or VIN code is correct, press the Confirm to continue. If incorrect, you are allowed to modify VIN number manually.
    Figure 4-11 Sample Photo Recognition Screen

  4. If failed, please click Close to quit and input the VIN manually.

4.1.3 Manual Entry
Manual Entry allows identifying a vehicle by inputting VIN manually.
To identify a vehicle by Manual Entry:

  1. Select Diagnostic from home screen of the GT75 application.
  2. Click VIN and choose Manual Entry from the option list.
  3. Press the Keyboard button to input a valid VIN code and press OK to continue.
Manual Selection

Select vehicle brand you are to test, and two ways of getting to the diagnostic operations are available.

  • Smart VIN
  • Manual Selection
Name Button Description
Home Back to the Application Menu.
Data Logging Records the communication data between the scan tool and the

vehicle to help with troubleshooting of diagnostic failures.
Print| | Print the test data and report.
Screenshot| | Takes screenshot of test data or report and save them for later analysis.
Complaints| | Enter Complaints screen

Table 4-1Title Bar

4.2.1 Smart VIN
Smart VIN allows identifying a vehicle by automatically reading the vehicle identification number (VIN).
To identify a vehicle by Smart VIN:

  1. Select Diagnostic from home screen of the GT75 application.

  2. A screen with vehicle manufacturers displays. Select the area where the vehicle manufacturer is from. A menu of all vehicle manufacturers displayed.
    Or tap the Search box to search the car you are to test.

  3. Choose SmartVIN option to start reading the VIN automatically.

  4. After the scan tool builds a connection to the vehicle, the VIN number displays. If the Vehicle Specification or VIN code is correct, press the OK to continue. If incorrect, please enter a valid VIN number manually.

4.2.2 Manual Vehicle Selection
Manual Selection identifies a vehicle by making several selections according to certain VIN characters, such as model year, and engine type. To identify a vehicle by manual vehicle selection:

  1. Select Diagnostic from home screen of the GT75 application.

  2. A screen with vehicle manufacturers displays. Select the area where the vehicle manufacturer is from. A menu of all vehicle manufacturers displays.
    Or tap the Search box to search the car you are to test.

  3. Choose Manual Selection option from the list.

  4. On each screen that appears, select the correct option until the complete vehicle information is entered and the menu of controller selection displays.

Vehicle History

Vehicle History keeps records of tested vehicles and allows restarting the diagnosis of a vehicle without the need to do vehicle identification again.
To identify a vehicle by Vehicle History:

  1. Select Diagnostic from home screen of the GT75 application.
  2. Select History button at the top of the diagnostic page and the diagnostic records will display.
  3. Choose the vehicle model you want to test from the list.
  4. Click the Diagnostic button at the tested vehicle information page and then answer Yes to go to system selection page.

Diagnosis

This section illustrates how to use the scanner to read and clear diagnostic trouble codes, view live data readings and ECU information on controllers installed, perform special functions such as actuation and coding, and perform vehicle services and maintenance on Asia, European and USA vehicle brands.
When you have completed the identification of vehicle, the main menu displays. Menu options typically include:

  • Diagnosis
  • Special Functions

Control Module Selection

When you completed the identification of the vehicle, you have to identify the control modules installed in the vehicle. There are two ways to identify the controllers installed in a car:

  • Quick Scan
  • Control Modules

5.1.1 Quick Scan
Quick Scan performs an automatic system test to determine which control modules are installed on the vehicle and provides diagnostic trouble codes (DTCs) overview. Depending on the number of control modules, it may take a few minutes to complete the test.
To perform an automatic system scan:

  1. Press Quick Scan option to start.
  2. To pause the scan, press the Pause button on the screen. 3. At the end of a successful automatic controller scan, a menu with a list of DTC displays and click button to the right to view DTC descriptions.
  3. Press Report to create an overview of installed control units and their system status, or press Save to save the report. Press Erase to clear the information.
  4. When running auto scanning, you can press Pause and select the system you would like to test. When the scanner has established a connection with the vehicle, the Function Menu displays.

5.1.2 Control Modules
Control Modules display all controllers available of the vehicle manufacturers. The controllers listed on the menu do not mean that they are installed on the vehicle. It is useful for technicians who are familiar with the vehicle specifications.

To select a system to test:

  1. Press Control Modules from the menu and a controller menu displays.
  2. Select a system to test. When the scanner has established connection with the vehicle, the Function Menu displays.

Diagnostic Operations

After a system is selected and the scanner establishes communication with the vehicle, the Function Menu displays. Generally the menu options are:

  • Read Codes
  • Clear Codes
  • Live Data
  • Active Test
  • ECU Information
  • Special Functions

NOTE
Not all function options listed above are applicable to all vehicles. Available options may vary by the year, model, and make of the test vehicle.

5.2.1 Read Codes
Read Codes menu lets you read trouble codes found in the control unit. There are 4 types of code status:

  • Present/Permanent/Current
  • Pending
  • History
  • Self-diagnostic

Present/Permanent/Current codes stored in a control module are used to help identify the cause of a trouble or troubles with a vehicle. These codes have occurred a specific number of times and indicate a problem that requires repair.
Pending codes are also referred to as maturing codes that indicate intermittent faults. If the fault does not occur within a certain number of drive cycles (depending on vehicle), the code clears from memory. If a fault occurs a specific number of times, the code matures into a DTC and the MIL illuminates or blinks.
History codes are also referred to as past codes that indicate intermittent DTCs that are not currently active. Code history is number of engines starts since DTC(s) were first detected (to see if they are current or intermittent).
Self-diagnostic lets you manually activate system tests that check for DTCs. Usually it includes a KOEO (Key-on, engine-off) test and a KOER (key-on, engine-running) test.

To read codes from a vehicle:

  1. Press Read Codes from Select Diagnostic Function menu. A code list including code number and its description is displayed. The red icon means there is help information available for the code. The green icon means there is a freeze-frame available. ● Freeze Frame- select one fault code from the code list and click the Freeze Frame button on the screen. The screen will display freeze frame data, a snapshot of critical vehicle operating conditions automatically recorded by the onboard computer at the time of the DTC set. It is a good function to help determine what caused the fault.
    Figure 5-13 Sample Freeze Frame Screen
    ● Help – select one fault code from the code list and click the Help button on the screen. The screen will display detailed descriptions of the fault code and repair guide.

  2. Slide up and down to view additional information when necessary.

  3. Press Save to store DTC information. Press to print the information if need be. Press to exit.

5.2.2 Clear Codes
Clear Codes menu lets you to clear all current and stored DTCs from a selected control module. Also it erases all temporary  ECU information, including freeze frame, so make sure that the selected system is completely checked and serviced by technicians and no vital information will be lost before clearing codes.
NOTE

  • To clear codes, make sure that the ignition key is switched to ON with the engine off.
  • Clear Codes does not fix the problem that caused the fault! DTCs should only be erased after correcting the condition(s) that caused them.

To clear codes:

  1. Press Clear Codes from the Select Diagnostic Function menu.
  2. Follow the on-screen instructions and answer questions about the vehicle being tested to complete the procedure.
  3. Check the codes again. If any codes remain, repeat the Clear Codes steps.

5.2.3 Live Data
Live Data menu lets you view real-time PID data in text and plot formats, learn good sensor data and compare them with faulty data, and record live data from a selected vehicle electronic control module.
Menu options typically include:

  • All Data
  • Custom List

5.2.3.1 All Data
All Data menu lets you view all live PID data from a selected control module.
To view all live PID data:

  1. Press Live Data from the Select Diagnostic Function menu to display the live data menu.
  2. Press All Data from the menu to display the data stream screen. All readings will be displayed in text format by default.
Name Description
Help To provide help information of a PID
To Top To move a data line to the top of Data List screen
History To view the previous live data records or test reports
Record To make record of live data
Save To save live data of current frame
Pause To stop recording live data
  • Learn Mode: gives you the ability to learn good live sensor data values during idle, KEKO, acceleration, deceleration, part load and heavy load on each vehicle comes into your shop and records them for future reference. Click the dropdown list at the upper left of the screen to enter to choose a working condition to learn.

  • Compare Mode – If that vehicle comes in is with a problem, you can easily compare the faulty sensor and parameter readings to the good readings, and you will be alarmed when a faulty sensor reading is detected.
    3. Swipe the screen up and down to view additional information when necessary.
    4. To move a data line to the top of Data List screen, just tap the line to select and then press the button To Top. To view data records or test reports,and press the button History. To make records of live data, just tab the button Record, and press Pause to stop recording at any time. To save the data, tap the Save icon.
    5. To view live PID in graph format, press the tab Graph, and the plot displays. To view another PID plot, tab the name of a plot and a list of available PIDs display. Select one from the dropdown box and the plot changes to the newly selected PID.

  • Multi-graphs: displays the parameters in waveform graphs, giving you the ‘real picture’ of what’s going on in the vehicle. You can view up to 4 parameter graphs simultaneously.

  • Merge Graph: merges multiple PID plots into one coordinate, so you can easily see how they affect each other, providing you with the most comprehensive and functional look at live data possible.

5.2.3.2 Custom List
Custom List menu lets you to minimize the number of PIDs on the data list and focus on any suspicious or symptom-specific data parameters.
To create a custom data list:

  1. Press Custom List from the menu to display all available parameters from the selected control module.
  2. The custom data stream selection screen displays. Tap the lines you wish to select.
  3. To deselect an item, tap the line again. Alternatively, tap SELECT ALL or CLEAR ALL to select or deselect all items at once.
  4. Press OK to complete the selection, and all selected parameters display.

5.2.4 Active Tests
Active Tests, also known as Actuator Tests, are bi-directional diagnostic tests on vehicle systems and components. The tests let you to use the scanner to temporarily activate or control a vehicle system or component, and when you exit the test, the system/component returns to normal operation. Some tests display commands to the operator. For example, if “Press Brake Pedal” displays, the operator has to press and hold the brake pedal and then continue. The sequence, number, and type of tests are dictated by the control module.
On some systems, the actuator tests cannot be restarted until the ignition key is switched off for some time. Alternatively, briefly start and run the engine, shut down, turn the ignition to the run position, then re-initiate the actuator tests.
IMPORTANT
The tests activate a component, but they do not check if the component is working correctly. Make sure the components to be tested are in good condition and correctly mounted.
NOTE
Available tests depend on the control module under test and the vehicle itself.

To start a test:

  1. Press Active Test from the menu and a list of available options displays.
  2. Select an option to start the test and live data of the selected test displays.
  3. Follow on-screen instructions to make proper selections and operations to complete the tests.
  4. Press to exit.

Warnings

  • Before running any tests, always observe the safety instructions provided in this manual and the warnings provided by the vehicle manufacturer. In addition, follow any warnings and descriptions provided on the scanner screens.
  • Never run the tests while the vehicle is moving.

5.2.5 ECU Information
ECU Information screen displays the identification data of the control module under test, such as the control module identification string and the control module coding.
To read ECU information:

  1. Press ECU Information from the Select Diagnostic Function menu.
  2. A screen with detailed information of the selected control module is displayed.
  3. Press Save to store ECU information. Press to print the information if need be. Press to exit.

5.2.6 Special Functions
These functions perform various component adaptations of the control the module under test, allowing you to recalibrate or configure certain components after making repairs or replacements.
5.3 Special Functions
These functions perform various component adaptations, allowing you to recalibrate or configure certain components after making repairs or replacements. Typical service operation screens are a series of menu-driven executive commands. Follow on-screen instructions to complete the operation.

  1. Select Special Functions from main menu and press ENTER to confirm. A list of available services displayed.
  2. Press Save to store ECU information. Press to print the information if need be. Press to exit.

5.2.6 Special Functions
These functions perform various component adaptations of the control the module under test, allowing you to recalibrate or configure certain components after making repairs or replacements.

Special Functions

These functions perform various component adaptations, allowing you to recalibrate or configure certain components after making repairs or replacements. Typical service operation screens are a series of menu-driven executive commands. Follow on-screen instructions to complete the operation.

  1. Select Special Functions from the main menu and press ENTER to confirm. A list of available services is displayed.
  2. Select the service you want to perform. Follow on-screen instructions to make proper selections and operations to complete the tests.

Maintenance

This section gives brief instructions of the most commonly required service and maintenance operations. Typical service operation screens are a series of menu-driven executive commands. Follow on-screen instructions to complete the operation.
Available service and maintenance options include:

  • Oil Light Reset
  • EPB Service
  • Battery Configuration
  • DPF Regeneration
  • TPS/TBA
  • SAS Calibration
  • CVT
  • Gear Learn
  • TPMS Programming Service
  • Injector coding
  • ABS Bleeding
Oil Light Reset

Oil Light Reset menu allows you to reset the service lamps on the instrument cluster. The Service Indicator System is designed to alert the driver when the vehicle is due for a service. Oil service reset methods are determined by the vehicle being tested.
Depending on the vehicle being tested, any of the following means displays:

  • Oil Reset with One Button – applicable to GM models only. It offers a quick and simple oil service reset with the click of one button.

  • Manual Reset – almost all Asian vehicles and most American and European vehicles have mechanical oil service indicator reset. The service tool does not have to communicate with the vehicle being tested, but guides you to complete the service manually by providing step-by-step on-screen instructions.
    When Manual Reset is selected and the vehicle being tested identified, a procedure opens on the screen. Scroll with arrow keys to read the entire procedure and perform the necessary steps as directed by the on-screen instructions. The exact order of the test operation steps may vary depending on the test vehicle. Be sure to follow all on-screen instructions. The manual reset procedure can be interrupted and aborted if the ignition key position is changed.

  • Auto Reset – Auto Reset is a bi-directional communication procedure directed by the service tool. The service tool displays guides for you through the process. A number of instructions require a response to continue display, including an option to clear any stored codes once the interval has been reset. Follow the on-screen instructions.

Electronic Parking Brake (EPB) Service

EPB Service menu allows you to perform the service and maintenance of brake systems, including deactivation and activation of the brake control system, bleeding brake fluid, opening and closing brake pads, and setting brakes after disc or pad replacement, on multiple brands of vehicles where electronic brake systems are fitted.
Some tests display commands to the operator. For example, if “Pressing Brake Pedal” displays, the operator has to press and hold the brake pedal and then continue. Actual tests vary by the vehicle manufacturer, year, make.
Typical special test options include:

  • Deactivate/Activate SBC/EPB systems – allows to deactivate brakes for further service or maintenance work on brake systems or activate brakes when service or maintenance work on brake systems are completed.
  • Adaptation on Audi A8 – allows setting new pad thickness of rear brakes calipers after changing brake discs & pads on Audi A8 models.
  • Replace hydraulic brake systems fluid/bleed brake system on Mercedes SBC vehicles – allows to change brake fluid/bleed brake system.
  • Performing service reset and service position on BMW EPB vehicles allows to do the CBS reset and CBS correction for front brake and rear brake.
  • Perform activation/service work on Volvo PBM vehicles – allows performing installation check, applying the parking brake, releasing parking brake, activating service mode and exiting service mode.
  • Reset memory on Toyota EPB vehicles – allows clearing the learned memory of the EPB ECU.
  • Perform brake cable replacement and electric parking brake replacement – allows to fit in or remove the brake cable safely, adjust brake cable’s tension and calibrate the electric parking brake replacement.
  • Save and write clutch pedal programming on Renault EPB vehicles – allows saving clutch pedal programming on Renault vehicles fitted with a manual gearbox. After this command is activated, the tool allows to “flash” the electric parking brake unit with the saved clutch data.
  • Perform control function and reset function on Opel EPB vehicles allows to apply/release park brake cable service provides park brake cable service replacement procedures and calibrates the parking brake systems after brake service.
  • Sensor calibration on Honda EPB vehicles – allows programming the current output value of each sensor into the electric parking brake unit.
  • Provides parking brake unjam procedure and performs longitudinal accelerometer calibration on Land Rover EPB vehicles – allows to drive the electronic park brake so it is unjammed in the releasing direction and then drive it into mounting position or the latching position; also allows to perform longitudinal accelerometer calibration.

Warning

  • EPB systems must be deactivated before carrying out any maintenance/ service work on the brakes such as changing of pads, discs and calipers.
  • Use proper tools to avoid the risk of body injuries of mechanics and technicians and damage to the brake system.
  • Make sure the vehicle is properly blocked after the deactivation of the systems.
Battery Replacement (BRT)

BRT menu lets you to validate new battery, clear faults from the dashboard and display current battery details of the vehicle such as Audi, BMW, Citroen, Peugeot, Seat, Skoda, Volvo, VW and Ford.

  1. Replace the old battery with the new one. Ensure the key is not in the ignition.
  2. Connect the scanner to the vehicle’s 16 pin Data Link Connector (DLC) with the diagnostic cable.
  3.  Boost the device and select BRT; it will display all the vehicle makes available. Choose your vehicle make and follow the scanner instruction to start.
  • Sensor calibration on Honda EPB vehicles – allows programming the current output value of each sensor into the electric parking brake unit.

  • Perform BRT on Citroen/Peugeot cars – make several selections to confirm your car model, and then complete the battery replacement following on-screen instructions.

  • Perform BRT on Audi/VW/Seat/Skoda cars – after communicating with vehicles, there are two options under Replace battery menu – Validate battery and Display data.
    – Validate battery menu lets you to recode the new battery to the vehicle’s ECU and to turn off dashboard warning lights. The on-screen instructions would guide you step by step to complete the replacement.
    – Display Data menu lets you to check the battery information or battery replacement records

  • Perform BRT on BMW/Volvo cars – after making several selections to confirm your vehicle model, you can select Display data, Validate Battery or Clear codes from the Function menu.

Diesel Particulate Filter (DPF) Regeneration

DPF Regeneration menu let you perform the DPF cleaning to clear the blockage through continuous burning of the particulates captured in the DPF filter. When a DPF regeneration cycle is completed, the DPF light automatically goes off.

Throttle Body Alignment (TPS/TBA)

It’s very common to see a customer pull into the shop with a Volkswagen or Audi that just will not idle correctly. One of the possible causes is that the throttle position is not known. When the motion range is not known, the ECU simply has no idea where to set the throttle. The ECU must know the full range of motion of the throttle in order for it to properly control the engine. Using the throttle position sensors in the throttle body, the ECU learns the full open and full closed positions through various states (idle, part throttle, WOT) known as a Throttle Body Alignment (TBA).

Steering Angle Sensor (SAS) Calibration

SAS Calibration menu let you perform calibration of the Steering Angle Sensor, which permanently stores the current steering wheel position as straight-ahead in the sensor EEPROM. On the successful calibration of the sensor, its fault memory is automatically cleared.

Continuous Variable Transmission (CVT)

This function is used to reset the compensation code and initialize the ECT after a solenoid valve or valve body assembly has been replaced.

Gear Learning

The crankshaft position sensor learns crankshaft tooth machining tolerance and saves to the computer to more accurately diagnose engine misfires. If tooth learning is not performed for a car equipped with Delphi engine, the MIL turns on after the engine is started. The diagnostic device detects the DTC P 1336 ‘tooth not learned’. In this case, you must the diagnostic device to perform tooth learning for the car. After tooth learning is successful, the MIL turns off.
After the engine ECU, crankshaft position sensor, or crankshaft flywheel is replaced, or the DTC ‘tooth not learned’ is present, tooth learning must be performed.

Tire Pressure Monitoring System Programming

TPMS Service menu allows you to check the tire sensor IDs from the vehicle ECU and to perform TPMS programming and reset after tires and/or TPM sensors are replaced and/or tires are rotated.

Injector Coding

Write injector actual code or rewrite code in the ECU to the injector code of the corresponding cylinder so as to more accurately control or correct cylinder injection quantity. After the ECU or injector is replaced, the injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.

ABS Bleeding

Anytime the brake system is opened to replace components such as calipers, wheel cylinders, the master cylinder, or brake lines or hoses, air gets inside. The air has to be removed by bleeding the brakes if you want a firm brake pedal. Air trapped in the lines, calipers or wheel cylinders will make the pedal feel soft and spongy. Air is compressible, so when the brakes are applied any air bubbles in the system must first be compressed before the hydraulic fluid will transmit pressure to apply the brakes.

Data Manager

Data Manager menu let you review stored screenshots and test reports, playback recorded live data and other saved files.
Typical menu options include:

  • Image
  • PDF
  • Data Playback
  • Data Record
  • Report
Image

Image option leads to screens for review of stored screenshots. In case a failure of GT75 application or the Android system occurs, please just take a screenshot and send it to our team to help with the troubleshooting.

Typical menu options include:

  • Diagnostic Screenshot
  • System Screenshot

7.1.1 How to Save an Image
To take a screenshot:

  1. If want to save data of the current screen, press at the title bar to take a screenshot.
  2. Add a description of the image, and press the OK to save.

7.1.2 Review Image
To review the screenshots:

  1. Press Data Manager from home screen of GT75 diagnostic application.
  2. Press Image from Data Manager.
  3. Press for application menu screenshot or Press for system menu screenshot, then all available pictures will be displayed.
  4. To delete a picture, tap the button Delete and answer OK to delete. Press Print to print the pictures and press Rename to change the picture name.
  5. Long press the screen to edit all pictures like Rename or Delete.

PDF and Report

PDF option leads to screens for review of the vehicle test reports. You just need to press the PDF icon on the test screen, add a description, and press the OK button to save.
7.2.1 How to Create a PDF Report
To create a PDF report:

  1. If need be, press the Save icon on the test screen to save the data.
  2. Add a description to the PDF report, and press the OK to save.

7.2.2 Review PDF Report
To review the PDF reports:

  1. Press Data Manager from the home screen of the GT75 diagnostic application.
  2. Press PDF and all available PDF files will be displayed.
  3. Long press the screen to edit all PDF files like Rename or Delete the files.

Data Playback

The Data Playback option leads to screens for review of recorded live data. Playing back a recording is just like using the scan tool on a live vehicle. It let you review live data in text, graph and graph merging formats. Playback speed and direction (forward or reverse) can also be controlled.
To review recorded live data:

  1. Press Data Manager from home screen of GT75 diagnostic application.
  2. Press Data Playback and all available records display.
  3. Press any records to view the details.
  4. To view parameter graphs, press the Graph tab. And to merge the graphs, press the tab Merge Graph or press the tab Multi Graph to view multiple plots.
  5. To move forward or reverse back of the playing, just drag the progress bar forward or reverse. Press the button to stop.
  6. Long press the record to Rename or Delete the records.

Data Record

Data Record records the communication data between the scanner and the vehicle under test to help with troubleshooting of diagnostic failures. The logs will be saved to the tablet automatically.
To create a debug data log:

  1. When connected to a car, GT75 will start to record the communication data between the tablet and the vehicle automatically.
  2. Click the and add more details for this record.
  3. Go to Data Record to view the stored logs.

VCI Manager

VCI Manager allows you to make Bluetooth pairing between the tablet and the VCI dongle, update VCI firmware and unbind a VCI dongle.

Bluetooth

During the Bluetooth pairing process, make sure the VCI dongle is correctly powered by either connected to a vehicle or connected to the tablet with the USB Type-B cable.
To make Bluetooth pairing of the VCI dongle and the tablet

  1. Connect the VCI dongle with a vehicle via diagnostic cable or connect to the tablet with the USB Type-B cable.
  2. Click the VCI Manager application on the GT75 Menu.
  3. Select the Bluetooth option from the list.
  4. Select the right device with the GT75 serial number from the list.
  5. When paring is successfully done, the status is shown as Paired.
  6. Wait a few seconds, and the button at the toolbar illuminates green, indicating the tablet is connected to the VCI dongle via Bluetooth.

NOTE
A VCI dongle can be paired with ONE tablet each time.

Update Firmware

Update option allows you to update VCI firmware when the new version is available.
To update the VCI dongle firmware:

  1. Connect the VCI dongle to the GT75 tablet via USB or Bluetooth. And make sure the power supply will not be disturbed during the process of update.

  2. Click the VCI Manager application on the GT75 menu.

  3. Select the Update option from the option list.

  4.  Check the battery level to ensure that the battery level should be greater than 20%.

  5. Press Retry button and it will start update automatically if there is an update available. If the update failed, please follow the on-screen instructions to troubleshoot and repeat the update.
    NOTE
    If there is a firmware update available, the update file will be saved automatically when you try to update the diagnostic software of a vehicle. And you will be prompted to upgrade the firmware.

  6.  “VCI firmware successfully message” will appear if updated successfully.

Registration and Update

The scanner can be updated to keep you stay current with the latest development of diagnosis. This section illustrates how to register and update your scan tool. You can register both on Foxwell website or by the built-in update client.
NOTE
Before registration and updating, please make sure your network works correctly and the tablet is fully charged or connected to the external power supply.

Registration

If you are new to FOXWELL, please get an FOXWELL ID first either by

9.1.1 Register with Built-in Update Client
You are allowed to create a Foxwell ID with the built-in update client.
To register with built-in update client:

  1. Press Update from the home screen of the GT75 diagnostic application, and the update client starts up automatically.
  2. Enter the User Name (use one of your existing mail addresses as user name), and press Send Code button for getting a verification code, Foxwell will send a 4-digit verification code to the email you just entered.
  3. Get the security code in your mailbox, input the code as a verification code. Then create a password and click Free Registration to complete.
  4. “The account has been created successfully” message will appear if you registered successfully.
  5. The serial number will show after registration. Click Submit to activate the product or press to back.

9.1.2 Register through Website
To register through our website:

  1. Visit Foxwell’s official website www.foxwelltech.us and press the Register icon, or go to the registration page by selecting Support from the home page and then click Register.
    Figure 9-8 Sample Website Register Screen

  2. Enter one of your email addresses as your user ID and click the Send Code button. We will send a 4-digit verification code to the email you just entered. Find the security code in your mailbox, input the code, create a password and click Free Registration to complete.

  3. Sign in to the Member Center, click New Registration, input the right serial number and click Submit to activate the product.

Update

To update the diagnostic application:

  1.  Press Update from the home screen or press the update shortcut at ↑the toolbar, and the update client starts up automatically.
  2. The available updates are displayed. Click the check box(s) in front of the software you wish to update and then click the Update button to download.
  3. When all the items are updated, an “Upgrade Successful” message displays.
    NOTE
    Please make sure your network works correctly and the tablet is fully charged or connected to the external power supply.

Settings

This section illustrates how to program the scanner to meet your specific needs.
When Settings application is selected, a menu with available service options displays. Menu options typically include:

● Unit
● Language
● Front Size
● Sort Tiles
● Remote Control
● Automatic Update| ● System Settings
● General
● Uninstall Vehicle Software
● Clear app data
● Print Settings
---|---

Units

Selecting Unit opens a dialog box that allows you to choose between Imperial customary or metric units of measure.

To change the unit setup:

  1. Press Settings from the home screen of the GT75 diagnostic application.
  2. Press Unit and available unit system display.
  3. Select a unit system.
Language

Select Language opens a screen that allows you to choose the system language.
To configure system language:

  1. Press Settings from the home screen of the GT75 diagnostic application and select Language. Then all available language options display.
  2. Select your preferred language and click Yes to confirm.
Front Size

This option allows you to select the different font sizes of this device language display:

Sort Tiles

This option allows you to order the history test by alphabetical order or by frequency of use:

Remote Control

This option provides you to select promote Control method if necessary for remote control support, user can select either by QuickSupport or by AnyDesk:

Automatic Update

This option allows you to turn on and turn off automatic Update of the scanner.

System Settings

This option provides you direct access to the Android system settings, like sound, display, system security and etc. Refer to Android documentation for more information.

General

This option lets you to turn on/off the prompt when saving a file or login & registration when started the scanner.

Uninstall Vehicle Software

This option allows you to uninstall the vehicle software installed in the scanner.
To uninstall a vehicle software:

  1. Tap Settings application on the home screen of GT75.
  2. Tap the Uninstall Vehicle Software option on the option list.
  3. Choose the vehicle software you want to delete or choose Select All.
  4. Press Cancel to quit or and press OK to uninstall.
Clear app data

This option allows you to clear data in GT75 app.

Print Settings

This option allows you to print any data or information anywhere and anytime either via PC network or Wi-Fi.
To setup the printer connection:

  1. Tap the Settings application on the home screen of GT75.
  2. Tap the Printing Settings option on the option list.
  3. Tap Print Plugin Manager and turn on the Mopria Print Service, then GT75 will search for available printers automatically.
  4. Select Mopria Print Service.
  5. Choose the right printer.
  6. Choose the file or report you want to print and press the print icon . Click on the red marked part to select an available printer. Click the blue marked part to make more settings for the printer, such as paper size, number of copies, etc.

NOTE

  1. Please make sure the printer and the GT75 in the same Wi-Fi or Network when printing.
  2. If the Mopria Print Service driver can’t workable for your printer, please download the driver to work for your printer on Print Service Manager.
About

Selecting the About option opens a screen that shows information about the GT75, such as serial number, hardware, and software version and etc.
To view information of your scan tool:

  1. Press About from the home screen of the GT75 diagnostic application.
  2. A screen with detailed information of the scanner is displayed.

My Account

This section displays the information related to your account and product.
When My Account application is selected, a menu with available options displays. Menu options typically include:

  • My Account
  • My Products
  • Feedback and suggestions
My Account

My Account option allows you to check and modify your account information including user name, e-mail, telephone, address, and so on.

My Products

This option let you activate a new product and manage activated products including serial number and expiration date.

Feedback and suggestions

This option allows you to log on your e-mail and send feedback and suggestions about Foxwell products.
NOTE
Please your Foxwell account on the GT75 before using this function.
To send feedback and suggestions about Foxwell products:

  1. Press My Account from the home screen of the GT75 diagnostic application.
  2. Press Feedback and Suggestions option to show the Feedback page, there are two options–Diagnosis Feedback and General Feedback.
  3. Select Diagnosis Feedback or General Feedback for creating feedback. Select the type of error and some necessary content and problem description or attachments. Press Save button to save the feedback. Or press the Email button to send if you have an email account.

Remote Support

Remote Control enables you to get remote support from Foxwell with TeamViewer when you have issues with Foxwell products.
If you need our team to remote control your GT75,

  1. Click the Remote Control icon on the main menu of the GT75 to start TeamViewer.
  2. Press the Quick Support icon and the TeamViewer ID will show.
  3. Send your ID to us to let our team to take control of your tablet.

FCC Statement
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Shenzhen Foxwell Technology Co., Ltd.
Add:5/F, Yangchen Building, No.14, Lane 3, Liuxian 2nd Road 71st Zone,
Baoan District, Shenzhen, China, 518106.
TEL:+86-755-26697229 FAX: +86-755-26897226
Email:support@toxwelltech.com
http://www.foxwelltech.us

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