Inseego 5G UW Mobile Hotspot User Guide

June 12, 2024
inseego

Inseego 5G UW Mobile Hotspot User Guide
Inseego 5G UW Mobile Hotspot

PRODUCT DESCRIPTION

Product Description
Product Description

  • The 1Gbps Ethernet port is disabled by default to extend battery life. To enable it, select Enable Ethernet Port from Menu > Settings on the touchscreen, or Settings > Preferences on the Admin web UI.

Status indicators

| Home
---|---
| Network Signal Strength
| transferring between mobile network and MiFi
|
| messages
| MiFi Wi-Fi network
| Connected devices
| USB tethered
| Battery fully charged
| Battery critically low and MiFi will shut down unless charged
| MiFi connected to an AC charger and charging
| MiFi connected via USB and charging
| MiFi in Battery Preservation Mode
| Ethernet port enabled

Setting up your MiFi X PRO 5G UW

Setting up with the Inseego Mobile app

You can set up and manage your MiFi with the Inseego Mobile app:

  1. Scan the QR code to install from AppStore or Google Play.

  2. Follow the in-app instructions to set up your MiFi.

  3. Use the app to configure and customize your MiFi.

Pre-installed 5G SIM
For optimal functionality of your new device, please use the pre-installed SIM card.

Turning your MiFi on/off

Important: Before you use your MiFi, charge the battery for at least four hours to ensure a full initial charge.

  • To turn your MiFi on, press and hold the Power button for three seconds.
  • To turn it off, press and hold the Power button for three seconds until you see the Powering Off screen. Then select Shutdown and tap OK.
  • Press and release the Power button to wake up the display

Finding the Wi-Fi name and password

Tap Wi-Fi Name/Password on the Home screen.
Wi-Fi Name And Password

The information for your primary network will be shown. Swipe left to see the info for your guest network.

Connecting to the internet
On your Wi-Fi capable device, open the list of available Wi-Fi networks. Select the MiFi primary or guest network and enter the password.

Managing Wi-Fi networks and connections
Your MiFi X PRO 5G UW has two Wi-Fi networks, primary and guest, and lets you connect up to 32 Wi-Fi capable devices. For added security, share your guest network instead of your primary network. The guest network is off by default. You can turn it on from either the touchscreen or the Admin web UI by assigning it a band in Wi-Fi Settings > Band Selection (see Accessing advanced settings).

Accessing advanced settings
You can access advanced settings and manage your MiFi from the  Admin web UI:

  1. Connect your device to the primary network (see Connecting to the internet).
  2. Open a web browser on your connected device and enter http:// my.jetpack or http://192.168.1.1.
  3. Sign in with the Admin password. When you first get your MiFi X PRO 5G UW, this is the same as your primary network’s password (see Finding the Wi-Fi name and password)

Monitoring data usage
You can monitor your MiFi data usage and set up usage alerts through your My Verizon account at verizon.com/MyVerizon. You can also see current usage details on the Home screen of your MiFi, or by tapping Menu > Data Usage.

Resetting your MiFi
You can reset your Inseego MiFi to factory settings from the touchscreen or from the Admin web UI.

NOTE: Resetting your MiFi will disconnect devices and reset network names and passwords. To reset using the reset hole:

  1. Make sure your MiFi is on.
  2. Remove the battery cover from the back of your MiFi.
  3. Insert an unfolded paper clip into the Reset hole and press until the MiFi screen shows MiFi Resetting.
    Resetting Your MiFi

Additional information

Inseego Mobile app requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.

System requirements
Any device with Wi-Fi capability and an internet browser. Your MiFi X PRO 5G UW is compatible with all major operating systems and

Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with this wireless device, but many services and features offered through this device are provided by or in conjunction with third parties. Verizon Wireless is not responsible for your use of this device or any non-Verizon Wireless applications, services and products, including any personal information, you choose to use, submit or share with others. Specific third-party terms and conditions, terms of use and privacy policies apply. Please review carefully all applicable terms conditions and policies prior to using this wireless device and any associated application, product or service.

Support and more

My Verizon Mobile App
Manage your account, track your usage, edit account information, pay your bill and more.

Get help using your MiFi
From your computer, visit verizonwireless.com/Support.

Customer service
Call 800.922.0204
Twitter @VZWSupport

More information
To access a User Guide, go to verizonwireless.com/Support and find your device. Or, from the Admin web UI, select Help > > Online Support > Device Support Page & User Guide.

References

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