PureLink HUDDLE-CAM-400 4K Auto Tracking Huddle Camera Soundbar User Manual

PureLink HUDDLE-CAM-400 4K Auto Tracking Huddle Camera Soundbar

Product Information

The Purelink HUDDLE-CAM-400 is a 4K auto-tracking huddle camera soundbar designed for video conferencing and collaboration. It features a high-quality camera with PTZ (pan-tilt-zoom) capabilities, a full-frequency speaker, a microphone array, and an extended microphone. The camera supports various video resolutions including 4K@30fps, 1080P@60fps, 1080P@30fps, 720P@60fps, and 720P@30fps. It also includes advanced features like digital noise reduction, backlight compensation, and USB connectivity.

Features

• 4K resolution for clear and detailed video
• Auto-tracking functionality for keeping the subject in focus
• Full-frequency speaker for high-quality audio playback
• Microphone array and extended microphone for capturing clear audio
• USB connectivity for easy connection to compatible devices
• Remote control for convenient operation

What’s in the Box

• 1x Camera
• 1x Power Adapter
• 1x Power Cable
• 1x Remote Control
• 1x USB Cable
• 1x Wall Bracket

Specifications

• Video System : 4K@30fps, 1080P@60fps, 1080P@30fps, 720P@60fps, 720P@30fps
• Sensor Lens: MPT + EPTZ
• Digital Noise Reduction (DNR): 2D & 3D
• Video S/N : 55dB
• Backlight Compensation: Support
• Audio: Full Frequency Speaker, Microphone Array, Extended MIC
• Connection Type: USB 3.0, Backwards compatible with USB 2.0
• Video Compression: H.264 / MJPEG / YUY2 / NV12
• USB Audio: 32K Sampling Rate, UAC 1.0
• USB Communication Protocol: UVC 1.1 Compatible
• HD Output: 1x HDMI 1.4b
• USB Interface: 1x USB 3.0, Type C; 1x USB 2.0, Type A
• Power Jack: DC 12V, 2A (Max)
• Operating Temperature: Generic Specification
• Storage Temperature: Generic Specification
• Dimensions: Generic Specification
• Net Weight: Generic Specification

Product Usage Instructions

To use the Purelink HUDDLE-CAM-400, follow these steps:

1. Connect the camera to the power supply using the provided power adapter and power cable.
2. Wait for the camera initialization to complete. The camera will start outputting pictures.
3. If using the remote control for the first time, it is already paired with the camera from the factory and can be used without any additional steps.
4. If the remote control is not functioning properly, you can try repairing the connection by following these steps:
5. Ensure the camera is connected to the power supply and is outputting pictures normally.
6. Bring the remote control close to the camera.
7. Press and hold the Camera Close Button on the remote control for a few seconds.
8. The remote control should now be paired with the camera again and ready to use.
9. Use the remote control to navigate and control the camera. Refer to the provided user manual for detailed instructions on using the remote control buttons.

If you encounter any technical issues or need further assistance, please contact PureLink support at [email protected].

Features

• 4K Auto Framing / Tracking Camera
• PTZ / ePTZ movement and High Quality Optics
• Beamforming / tracking microphone array
• Extension microphone (optional)
• Zoom Certified, Teams, GoToMeeting, and more
• Tracks and frames for single or multiple speakers
• Full function remote control
• HDMI and USB-C video / audio output

What’s in the Box

• 1x Camera
• 1x Power Adapter
• 1x Power Cable
• 1x Remote Control
• 1x USB Cable
• 1x Wall Bracket

Specifications

Camera|
---|---
Video System| 4K@30fps, 1080P@60fps, 1080P@30fps,

720P@60fps, 720P@30fp

Sensor| 1/2.5 inch, CMOS, 8.51M pixel
Lens| 121°(DFOV), 110°(HFOV), 5x Digital Zoom,

Pan/Tilt ±15°

PTZ| MPT + EPTZ
Digital Noise Reduction (DNR)| 2D & 3D Digital Noise Reduction
Video S/N| ≥55dB
Backlight Compensation| Support
Audio|
Full Frequency Speaker| 96 dB SPL in the case of ½ meters
Microphone Array| Beamforming microphone, pickup distance of up to 6 meters
Extended MIC| Supported (Optional)
USB Features|
Connection Type| USB 3.0, Backwards compatible with USB 2.0
Video Compression| H.264 / MJPEG / YUY2 / NV12
USB Audio| 32K Sampling Rate, UAC 1.0
USB Communication Protocol| UVC 1.1
UVC PTZ Control| Compatible
Input/Output Interface|
HD Output| 1x HDMI 1.4b
USB Interface| 1x USB 3.0, Type C

1x USB 2.0, Type A

Power Jack| DC 12V, 2A (Max)
Generic Specification|
Control Method| 2.4G Remote Controller
Installation Method| Desktop, Wall, TV and others
Operating Temperature| 0°C ~ 40°C
Storage Temperature| -40°C ~ 60°C
Dimensions| 600mm x 135mm x 115/117mm (Holder Included)
Net Weight| 2.5Kg (~5.5lbs)

Remote Control

direction to adjust the

image display; press the [OK] key to return the camera to the

middle-center position

4| Volume +/- Button| Increase or decrease the volume
5| Exit Tracking Button| Exit the tracking mode
6| Speaker Tracking Button| Press to perform voice tracking of the current speaker
7| Preset 1 Button| Long press to set Preset 1 ; short press to activate Preset 1
8| Preset 2 Button| Long press to set Preset 2 ; short press to activate Preset 2
9| Standby Button| Long press to switch the camera to standby mode ; short press to

resume

10| Hang Up Button| Press to hang up the call
11| OK Button| Confirm selection
12| Mute Button| Turn the microphone on/off
13| Zoom Button| Zoom in the lens [+]; Zoom out the lens [-]
14| Speaker Mute Button| Turn the speaker on/off
15| Participants Tracking

Button

| Press to track the participants automatically
16| Menu Button| Press to enter or exit the OSD menu
17| Bluetooth Button| Enable/Disable the Bluetooth function

Remote Control Pairing
Note: The remote control has been paired with the camera from the factory, and it can be used normally without special instructions. However, if the remote is performing abnormally then please perform the following steps to repair the connection.

• Step 1 Connect the camera to the power supply and wait for the camera initialization to complete, and the camera can output pictures normally.

• Step 2 Clear the paired status of the remote control:
  Press and hold the Menu + [OK] button at the same time until the remote- control indicator light is a steady red, then release the buttons to clear the paired status of the remote control.

• Step 3 Trigger the camera to start the remote-control pairing mode:
  Use a card pin to press the reset button on the camera, the camera’s LED light will then switch to a blue marquee effect when it enters the pairing mode normally (Note: There is only a 15 second operation time to enter and use the pairing mode. After the timeout, the pairing mode will be exited automatically, and the LED will no longer have the blue marquee effect. Press the RESET button again to re-enter the remote-control pairing mode)

• Step 4 Start Pairing: Press and hold the Menu button until the indicator on the camera is complete. When the camera is successfully paired, the remote control will turn red, and then wait for the matching LED light on the camera to flash blue. Now, the camera can be operated through the remote control. If the pairing is unsuccessful, please repeat steps 2, 3, and 4 until the pairing is successful.

Installation and Connection

Purelink HUDDLE-CAM-400 User Manual V1.0

GUI Settings MENU

Press [MENU] key under normal image, the screen will display as below:

Settings
Move the cursor to “Setting” in the main menu, and press [OK] to enter the setting page as below:

• Language: Optional items: English, Chinese & French. H, OSD Mirroring
• Video Setting: Setting 2D NR, 3D NR, WD R Enable, Flip-H, OSD Mirroring.
• Audio Setting : Setting 3A Enable, Mic Equalizer.
• EPTZ: Optional items: On, Off.
• Zoom Limit: Optional items: 1.5x, 2x, 3x, 4x, 5x.
• HDMI Format: Optional items: 1080P@60, 1080P@50, 1080P@30, 4K@30.
• Tracking Mode: Optional items: Off, Participants, Speaker.
• Tracking Effect: Optional items: Smooth, Instaneous (Effective only in Participants or Speaker Tracking Mode).
• Tracking Speed: Optional items: Slow, Normal, Fast (Effective only in Participants or Speaker Tracking Mode).

Information
Move the cursor to “Information” in the main menu, and press [OK] to enter the information page as below:

Note: The above information is for reference only, please refer to the real product for the actual specification.
Restore to Default
Move the cursor to “Restore Default” in the main menu, and press [OK] to enter the restore default page as below:

Yes / No: Confirm or cancel restore factory settings. GUI menu and parameter information are subject to change without notice.

Maintenance and Troubleshooting

Camera Maintenance

• If the camera will not be used for a long period of time, then please disconnect the power switch after use.
• Use soft cloth or cotton paper to remove dust from the camera housing.
• When cleaning the camera lens, please use dry soft cloth to wipe, if dirt is serious, use neutral cleaner gently. Do not use strong or corrosive detergent, lest the lens scratch, affect the image effect.

Avoid Using

• The camera should avoid shooting particularly bright objects, such as sunlight, lights, etc.
• The camera should not work under unstable lighting conditions, otherwise the image will flash.
• Do not use around facilities that transmit high-power radio waves, such as television station or radio-transmitting station.

Troubleshooting

The video image displayed by the camera lens has jitter.

1. Check whether the camera installed position is stable
2. Check whether have vibrating machinery or object near the camera

FCC

FCC & IC Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Warranty

PureLink Three (3) Year Limited Warranty for PureStream™ Branded Products Only Dtrovision, LLC. (hereinafter “PureLink”) warrants its HDTools and PureStream™ branded products (hereinafter “Product”) purchased directly from PureLink or Dealer shall be free from defects in workmanship and materials, under normal use and service, for a period of three (3) years on parts and three (3) years on labor. Any repaired or replaced equipment related to Product shall be covered only under the remaining portion of the warranty. This warranty has no relationship to and exists independently of any warranty offered by Dealer. This warranty is a limited warranty and gives you specific legal rights. You may also have other rights which vary from state to state.
TERMS & CONDITIONS
PureLink shall repair or replace the Product if it develops a material fault during the period of warranty, on condition that i) the Product has only been subject to normal use in a domestic or commercial environment in a manner consistent with its specification and functionality, ii) the Product has been cared for reasonably and only subjected to reasonable wear and tear, iii) the defect has not been caused by willful or negligent abuse or neglect, or any accident or improper installation procedure, iv) the serial number of the Product has not been altered or removed. This warranty only applies to the original purchaser, and shall be the exclusive remedy to the original purchaser. PureLink shall not be liable for any damages whatsoever caused by Product or the failure of Product to perform, including incidental or consequential damages. PureLink shall not be liable for any claim made by a third party or made by the purchaser for a third party. Except as expressly set forth in this warranty, PureLink makes no other warranties, expressed or implied, including any implied warranties of merchantability and fitness for a particular purpose. PureLink expressly disclaims all warranties not satisfied in this limited warranty. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
WARRANTY RETURNS/REPAIRS/EXCHANGES
No merchandise may be returned without prior authorization from PureLink, and a Return Materials Authorization (RMA) number. Failure to comply with these conditions will result in rejection of the returned merchandise.
Any warranty service on Products must be arranged through Dealer. Authorized returns must be shipped freight prepaid and fully insured to PureLink, Ramsey, NJ USA, with the RMA number clearly marked on the outside of all shipping boxes and containers. PureLink reserves the right at its sole discretion to refuse any shipments arriving freight collect or without an RMA number. Any authorized returned merchandise must be accompanied by a note describing the reason for return, along with contact information including name, phone number, return mailing and shipping addresses, e-mail address, and RMA number.
On any products returned and accepted with an RMA number, return freight charges following repair of items under warranty shall be paid by PureLink, shipping by the standard ground carrier of its choice.
ADVANCE WARRANTY REPLACEMENTS
PureLink’s advance replacement service offers a Replacement Unit upon request – free of charge for eligible products purchased less than one (1) year of the warranty claim. Products purchased more than one (1) year prior to the warranty claim do not qualify for advance replacement services. Advance replacement requests must be validated by a member of PureLink’s Technical Support Team. Replacement units may be new or refurbished and is subject to availability. PureLink is responsible for shipping the Replacement Unit to your designated location by standard ground service. All other shipping methods will be the responsibility of the Dealer. Original Unit Return – the Original Unit must be returned within thirty (30) calendar days of the return authorization date. Failure to return the Original Unit within this period will be subject to a minimum 15% re-stocking fee. The dealer is solely responsible for the shipping of the Original Unit to PureLink.

TO MAKE A WARRANTY CLAIM

To make a warranty claim, promptly notify PureLink within the warranty periods described above by calling PureLink’s Technical Support Department at 1-201-488-3232. PureLink, in its sole discretion, will determine what action, if any, is required under this warranty. Most problems can be corrected over the phone through close cooperation between the Customer and a PureLink technician. To better enable PureLink to address a warranty claim, please have the Product’s serial and model numbers. If PureLink, in its sole discretion, determines that an on-site visit or other remedial action is necessary, PureLink may send a representative to the Customer’s site.

CUSTOMER SERVICE

• Technical support inquiries can be submitted electronically through the
• PureLink website at www.purelinkav.com.
• For immediate assistance please contact PureLink’s Customer Care Team at
• +1 201-488-3232

HUDDLE-CAM-400 4K Auto Tracking Huddle Camera Soundbar

CONTACT

• PureLink™
• 220-10 State Route 208
• Fair Lawn, NJ 07410 USA
• Tel: +1.201.488.3232
• Fax: +1.201.621.6118
• E-mail: [email protected].
• For order support, please contact your local dealer.
• For technical support, please contact us at [email protected]. Purelink HUDDLE-CAM-400 User Manual V1.0

References

• Beyond 4K - PureLink AV
• Beyond 4K - PureLink AV

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