PureLink WM-NT400 No Touch Wall Mount Instruction Manual

PureLink WM-NT400 No Touch Wall Mount

Product Specifications

• Model: WM-NT400 | WM-NT400W
• Weight Capacity: Up to 40kg/88lbs
• Input Power: AC 100-240V (50-60Hz)
• Output Power: 12V-2A
• Mounting Orientation: Portrait or Landscape

Product Usage Instructions

Installation Safety Instructions
This mount is designed for screens up to 40kg/88lbs. Exceeding this weight limit may cause instability and potential damage or injury. Exercise caution during installation.

Installation Tools Required

• Drill
• Drill bit
• Pencil
• Measuring tape
• Level
• Electric Wall Scanner

General Recommendations

• Before installation, check the wall structure and ensure it is flat using a level. Use washers, shims, or spacers to create a flat surface for mounting. The mount is suitable for portrait or landscape orientation perpendicular to the floor only. Start building the video wall from a corner, align screens row by row, and ensure depth and lateral adjustments are centered before mounting.
• Note: Different wall materials require appropriate wall bolts for safety. Select suitable fixings or seek expert advice for guidance.

Frequently Asked Questions (FAQ)

• Q: What is the weight capacity of the No-Touch Wall Mount?
  A: The mount can support screens up to 40kg or 88lbs.

• Q: Can the mount be used for angled or overhead mounting?
  A: No, the mount is only suitable for portrait or landscape orientation perpendicular to the floor.

• Q: What tools are needed for installation?
  A: Tools required include a drill, drill bit, pencil, measuring tape, level, and an electric wall scanner.

NO-TOUCH | WALL MOUNT

PARTS LIST

INTERFACE KIT

INSTALLATION SAFETY INSTRUCTIONS

• This mount is intended for use with screens up to 40kg/88lbs. Exceeding this weight can result in instability causing damage or injury. Always use caution when installing.
• Do not attempt to install this product until all instructions and warnings have been read and properly understood. Please keep these instructions for future reference.
• Please check carefully to make sure there are no missing or defective parts. Defective parts must never be used. PureLink GmbH, its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use or failure to observe these safety instructions. In such cases, all guarantees will expire.

General

• PureLink GmbH recommends that a professional AV installer or other suitably qualified persons, install this product. Great care must always be taken during installation as AV equipment is fragile, possibly heavy and easily damaged. If you do not fully understand the instructions or are not sure how to install this product safely, then please consult a professional for advice and/or to install this product for you. Failure to mount this product correctly may cause serious injury or death both during installation and at any time thereafter.
• Do not mount any AV equipment that exceeds the specific weight limit of the product you are installing. This weight limit will be clearly stated on each product and its packaging and will vary from product to product.

Product location

• Please pay careful attention to where this product is located. Check load capacity of wall prior to installation as some walls are not suitable for installation. Designed for indoor use, this mount is suitable for public or home installation. If located in a public area, ensure the product is out of the immediate reach of people. If any AV equipment is to
  be suspended over the likely path or location of people, then great care must be used, ensuring all equipment is securely fixed to a wooden stud, concrete block or other permanent structure.

• Installing on drywall boards alone will not support the weight of most AV equipment.

• When drilling holes in walls it is essential to avoid contact with electrical cables, water or gas pipes, contained within. Use of a good quality live wire detector and hidden abscess locator is therefore recommended.

• Only drill into structures when you are sure it is safe to do so.

Fixing hardware

• It is highly recommended that all wall fixings be used where supplied and that the purpose of all hardware is fully understood.
• In some cases, more AV equipment fixing hardware will be supplied to accommodate different models of equipment and set up configurations.
• The installer must be satisfied that any suapplied fixing hardware is suitable for each specific installation. If any fixing screws or included hardware are deemed not sufficient, for a safe installation, then please consult a professional or your local hardware store.

Hazard limitation

• When routing cables take advantage of any built-in cable management features that the product might provide and ensure that all cables are properly routed and secure. Check to see that any moving aspect of the product can do so unhindered by any cabling. Do not block the sensor beam area of the No-Touch Mount.
• Some products have moving parts and the potential to cause injury through the crushing or trapping of fingers or other body parts, exercise care and read all warnings.
• Pay close attention to all moving parts, especially when assembling, installing and servicing. Immediately after installation, double check that the work done is safe and secure.
• Double check all necessary fixings are present and suitably tightened.
• It is recommended that periodic inspections (not greater than 6 months apart) of the product and its fixing points are made, to ensure safety is maintained. If in doubt, consult a professional AV installer or other suitably qualified person.

Periodic Inspection Record:

Installation tools required

WARNING

• Warranty period : 2 Years
• This PureLink product, delivered new, in the original carton to the original consumer purchaser, is warranted by PureLink against manufacturing defects in materials and workmanship for the warranty period above. This warranty begins on the original date of purchase. To receive warranty service, the purchaser must contact PureLink for prob-lem determination and service procedures. Warranty service can only be performed by a PureLink authorized service centre. The original dated bill of sale must be presented upon request as proof of purchase to PureLink authorized service centre.

INSTALLATION GUIDE

General recommendations

• Check the wall structure being mounted to. Use a level to ensure the wall is flat and note areas of concern. Use washers, shims or spacers between the wall and the mount to create a flat surface for mounting. A flat mount will make adjustments much easier and faster when aligning screens.
• Note: The PureLink GmbH No-Touch Mount is ONLY suitable for installation perpendicular to the floor in portrait or landscape orientation. It is NOT suitable for angled or overhead mounting. For angled mounting please see Soft-Touch Mount on www.PureLink.de
• We recommend video walls start in a corner, we show starting at the bottom left then add the screens row by
  row, aligning the screens as you build. Also, make sure depth and lateral micro adjustments are centered before installation, making alignment quicker and easier.

1. Start from the bottom corner of the video wall configuration.
2. Width of screen determines center to center distance for next horizontal mount location.
3. Height of screen determines center to center distance for next vertical mount location.
4. Build Horizontallly first then add rows until all rows are completed.

Note: Walls are built from different materials and require different wall bolts for best performance and safety. Please select suitable fixings or consult an expert for guidance.

INSTALLATION INSTRUCTIONS

1. Step 1 Unpack and check all parts
   Open top and bottom handwheels on Interface Arms (closed for shipment). Check depth and lateral adjustment knobs are centered in adjustment range .

2. Step 2 Measure, mark and drill holes

3. Use level to check alignment.

4. Use an Electric Wall Scanner to locate electrical wires to drill holes in the wall safely Tighten all wall bolts (5 pcs recommened).

5. Do not hang screen on mount (until step 7). 

6. Step 3

7. Connect the power supply to the control box and electrical socket

8. Only use the power supply provided. If not possible, contact us to ensure the appropriate replacement is used.

9. Note: The use of 3rd party power supplies will void warranty! Note: Once the screens are installed aligned and closed, to prevent accidental movement of the Mount or electrical interference/damage, ensure that Mount-dedicated power strips or power supply is turned off/unplugged, until next service appointment.

10. Step 4 How to use Universal Controller to operate the Mount
    The PureLink GmbH No-Touch Mount, allows the screen to move OUT and IN, without the need to touch the screen.
    Position the control wand approximately 85mm (3 1/3”) to the right of center of the mount (see below). The mount will slowly start to move OUT. 

11. Move Universal Controller with the Mounts Movement
    Once the Universal Controller is positioned below the light beam, the Mount will start moving. To keep the Mount moving, make sure you follow this movement also with the Universal Controller. If you leave the light beam, the Mount will STOP.

12. To STOP the Mount, remove the Universal Controller from the light beam

13. The Mount will only move as long the Universal Controller is below the light beam.

14. Once removed from light beam, the Mount will STOP

15. To CHANGE the Mounts DIRECTION, quickly SWIPE the Universal Controller through the light beam
    You will hear a signal:

16. 2 beeps: move IN

17. 3 beeps: move OUT

18. After hearing the signal, position the Universal Controller again below the light beam to move the Mount in the chosen direction.

19. When fully closed or open, it will not beep as it can only move one direction.

20. Position of the light beam

21. X = Depth of the screen

22. Y = 85mm

23. Z = X + Y + 10mm

24. Z* = Depth controller needs to be from front of screen to operate the Mount.

25. • some users mark the controller to show this distance for easier use

26. Step 5 Attach the Interface Arms to the screen (Landscape or Portrait)
    The interface arms fit from VESA 200 x 100mm through 400 x 400mm. For 600 x 400mm or 400 x 600mm use supplied extension arms.

27. Step 6 Connect screen to Mount
    At slight angle, hook arms onto top of frame, then flatten screen onto Mount base until it clicks into position. 

28. Step 7 Make Adjustment

29. A : Height adjustment

30. B: Corner depth adjustment

31. C: Lateral macro adjust

32. D: Lateral micro adjustment

33. E: Locking handwheels (must be loosened for any adjustments)

Each time you add a screen to the video wall make needed adjustments .

1. unlock lateral Smart-Lock,
2. slide screen into position,
3. slide Smart-Lock to interface arm,
4. lock Smart-Lock.

After Smart-Lock is in position, the lateral micro adjustment can be used. *Note: Locking handwheels must be loosened before any adjustments can be made. Once all adjustments are done, the locking handwheels can be tightened .

RECESS FLAT SCREEN INSTALLATION

1. Step 1 Make a rectangular hole on the wall using the dimensions of the chosen screen by following the instructions below.
   • Please ensure minimum gaps between the screen and four edges of the recessed box is 2mm and that corners and four angles are 90 degrees.
   • Must use Electric Wall Scanner to locate the position of electric wires before drilling into the wall.
   • The dimension of rectangular holes on the wall need to be created based on the screen’s dimensions. Note: Some screen manufacturers do not put the VESA holes at the center of the screen backside. Therefore, you should locate the position of back wall plate and mark the drill holes with the following instruction.

Step 2 Locate the mount’s back wall plate by using tape ruler and bubble level.
Important: The VESA holes position of a monitor is pre-defined by the manufacturer.
Must use Electric Wall Scanner to locate the position of electric wires before drilling into the wall.

1. If H1=H3, the position of the mount will be in the middle of the recessed box (H1, H3: See on pages 15).

   • Calculate and mark the rectangular box for the position of back wall plate by 3 dimensions as bellow A1, A2, B (Size of back wall plate HxW=468.5×380 mm) => Use measuring tape to confirm 3 dimension A1, A2, B are right
   • Put the mount on the wall hole and mark the drill holes
   • Hang the screen and adjustment to fit with the wall hole (see pages 8-14). Note:
   • Use at least 2 wall bolts (3 recommended) at Top and 2 wall bolts bottom of mount. Heavier screen should have 3 bolts at the top
   • Measure, mark and drill holes
   • Use level to check alignment.
   • Use an Electric Wall Scanner to locate the electrical wire if you want to drill a hole in the wall.
   • Tighten all wall bolts (6 pcs recommended).
     Note: The picture above show only back wall plate for easy understanding, in fact there will be the whole mount

2. If H1<H3, the center of mount will be higher than the center of the recessed box.(H1, H3: See on pages 15).

   • Calculate and mark the rectangular box for the position of back wall plate by 3 dimensions as bellow A1, A2, B (Size of back wall plate HxW=468.5×380 mm) => Use measuring tape to confirm 3 dimension A1, A2, B are right

   • Put the mount on the wall hole and mark the drill holes

   • Hang the screen and adjustment to fi t with the wall hole (see pages 8-14).
     Note:

   • Use at least 2 wall bolts (3 recommended) at Top and 2 wall bolts bottom of mount. Heavier screen should have 3 bolts at the top

   • Measure, mark and drill holes

   • Use level to check alignment.

   • Use an Electric Wall Scanner to locate the electrical wire if you want to drill a hole in the wall.

   • Tighten all wall bolts (6 pcs recommended).

   • Note: The picture above show only back wall plate for easy understanding, in fact there will be the whole mount

3. If H1<H3, the center of mount will be lower than the center of the recessed box.(H1, H3: See on pages 15).

   • Calculate and mark the retangular box for the position of back wall plate by 3 dimensions as bellow A1, A2, B (Size of back wall plate HxW=468.5×480 mm) => Use measuring tape to confirm 3 dimension A1, A2, B are right

   • Put the mount on the wall hole and mark the drill holes

   • Hang the screen and adjustment to fi t with the wall hole (see pages 8-14).
     Note:

   • Use at least 2 wall bolts (3 recommended) at Top and 2 wall bolts bottom of mount. Heavier screen should have 3 bolts at the top

   • Measure, mark and drill holes

   • Use level to check alignment.

   • Use an Electric Wall Scanner to locate the electrical wire if you want to drill a hole in the wall.

   • Tighten all wall bolts (6 pcs recommended).

   • Note: The picture above show only back wall plate for easy understanding, in fact there will be the whole mount

CONNECTIVITY

There are several different ways to control the mount

1. Universal Controller
2. USB
3. Wifi
4. Ethernet
5. Bluetooth

Universal Controller
To see how to control the mount using Universal Controller, go to pages 9-11.

USB
There are 2 ways to control the mount via USB Port (USB button and PC via USB port)

USB Button

• Plug USB connector into the right position (OUT/IN)
• Do cable management by using the hole panel
• Press the buttom to move the screen out/in

Important:

• Don’t put the cable into the X-arm movement at center.
• Secure the USB cable in place on both sides

PC via USB Port

• Plug one connector of the USB cable Male to Male to PC/USB port.
• Plug the other connector side to PC

Important:

• Don’t put the cable into the X-arm movement at center.
• Secure the USB cable in place on both sides

Wifi

• The Mount connects to the Wireless Access Point via wireless connection.
• Wireless Access Point connects to the Internet Server.
• Laptop, PC or other devices connect to the Internet Server.

Important: The Wireless Access Point needs to be as near the mount as possible

Ethernet
Local Network Controller (Without internet)

• The Mount connects to the Switch
• The Switch connects to computers/laptops.

Note:
Secure the LAN cable in place by tightening it to the hole panel.

Disclaimer of Liability

PureLink GmbH will not be held liable, nor provide any warranty for damage resulting from improper installation, assembly and use of the product, or failure to observe the operating instructions and/or safety instructions.

CONFIRMATION OF CE CONFORMITY

• PureLink GmbH hereby declares that the device type WM-NT400 is in conformity with the Directives 2014/30/EU, 2019/1782/EU, 2011/65/EU and 2015/863/EU.
• WEEE-Reg. No.: DE 93 847 290
• According to the European WEEE Directive, electrical and electronic equipment may not be disposed of with household waste. As a consumer, you are obliged to return electrical and electronic equipment free of charge at the end of its service life to the public collection points set up for this purpose or to the point of sale. Details on this are regulated by the respective national law.
• The symbol on the product, the instructions for use or the packaging refers to these regulations Recycling old appliances in this way is an important contribution to the protection of our environment.

Self help guide

• Controller not remaining in correct location – if the Controller is on the edge of the light beam, as the controller moves forward and backward with the moving mount, it can move out of the beam and stop. Move the controller left and right to check the beam location. Also note, the beam moves forwards and backwards with the mount, so move controller as the screen moves.
• OR: Impact Detection is triggering. Impact detection exists but is variable depending on several factors including screen weight and size, where the impact occurs and if there is vibration. The motor will stop and when you place the controller back into the beam it will have reversed direction.

Motor moves slowly| When first started and if not run for some time the motor might automatically calibrate its location. This is normal and once it has gone through a full cycle it will resume normal operation.
Motor does not start| Check there is POWER. It is common to switch off or unplug power once set-up is finished, so check power is on. Check controller is in beam and move out of beam and back into beam.
Handwheels are hard to turn| Are handwheels at base of screen arms loosened? If you are reaching the end of the range this will also occur. Make adjustments elsewhere to free up additional adjustment range.
Contact Us|

• PureLink GmbH
• Von-Liebig-Str. 10 | 48432 Rheine Germany
• www.purelink.de | [email protected] PureLink UK LTD.
• Carpenter Court | 1 Maple Road | Bramhall Stockport | Cheshire SK7 2DH
• United Kingdom

PRODUCT DIMENSIONS

www.purelink.de
PureLink GmbH | Von-Liebig-Str. 10 | 48432 Rheine | Germany | WEEE-Reg.-Nr. DE: 93847290
PureLink UK LTD. | Carpenter Court | 1 Maple Road | Bramhall | Stockport | Cheshire SK7 2DH | United Kingdom

• PureLink GmbH
  • Von-Liebig-Str. 10
  • D – 48432 Rheine
  • Germany
  • +49 (0)5971 800 299-0
  • www.PureLink.de
• PureLink UK LTD.
  • Carpenter Court
  • 1 Maple Road
  • Bramhall, Stockport
  • Cheshire SK7 2DH
  • United Kingdom

All information without responsibility for errors in photography and typography. Specifications are subject to change without notice.
© 2023 PureLink GmbH®. All rights reserved.
All mentioned trademarks (product names, logos) and brand names are the property of their respective owners.

References

• PureLink | Deutsch

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