Keychron Q14 Pro Bluetooth Mechanical Keyboard User Guide

June 13, 2024
Keychron

Keychron Q14 Pro Bluetooth Mechanical Keyboard

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-PRO

Fully Assembled Version

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-1

  • Keyboard
    • 1x Fully Assembled Keyboard
  • Including
    • 1x Aluminum Case
    • 1x PCB
    • 1x PC Plate
    • 1x Sound Absorbing Foam
    • 1x Case Foam
    • 14x Gaskets (11 Installed and 3 in the Box)
    • 8 Sets x Stabilizers
    • 1 Set x Keycaps (PBT Double-shot)
    • 1 Set x Switches
  • Cable
    • 1x Type-C to Type-C Cable
    • 1x Type-A to Type-C Adapter
  • Tools
    • 1x Switch Puller
    • 1x Keycap Puller
    • 1x Screwdriver
    • 1x Hex Key

Barebone Version

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-2

  • Keyboard Kit
    • 1x Keyboard Kit (Without Keycaps & Switches)
  • Including
    • 1x Aluminum Case
    • 1x PCB
    • 1x PC Plate
    • 1x Sound Absorbing Foam
    • 1x Case Foam
    • 14x Gaskets (11 Installed and 3 in the Box)
    • 8 Sets x Stabilizers
  • Cable
    • 1x Type-C to Type-C Cable
    • 1x Type-A to Type-C Adapter
  • Tools
    • 1x Switch Puller
    • 1x Keycap Puller
    • 1x Screwdriver
    • 1x Hex Key

Quick Start Guide

If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.

Mac / Windows

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-3

Connect Bluetooth

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-4

Connect Cable

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-5

The VIA Key Remapping Software

  • Please visit caniusevia.com to download the latest VIA software to remap the keys.
  • If the VIA software cannot recognize your keyboard, please reach out to our support to get the instruction. (VIA only works when the keyboard is connected by wire to the computer.)

The Layers

  • There are four layers of key settings on the keyboard. The layer 0 and layer 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.
  • If your system toggle is switched to Mac, then the layer 0 will be activated.
  • If your system toggle is switched to Windows, then the layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to the layer 2 instead of the top layer (the layer 0). This is a common mistake people are making.

The Backlight

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-10

  • Press fn + Q to change the lighting effect
  • Press fn + tab to turn the backlight on/off

Adjust The Backlight Brightness

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-11

  • Press fn + W to increase the backlight brightness
  • Press fn + S to decrease the backlight brightness

Adjust The Backlight Speed

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-12

  • Press fn + T to increase the light effect speed
  • Press fn + G to decrease the light effect speed

Warranty

  • The keyboard is highly customizable and easy to be rebuilt.
  • If anything goes wrong with any of the keyboard components of keyboard during the warranty period, we will only replace the defective parts of the keyboard, not the whole keyboard.

TUTORIAL

Watch The Building Tutorial On Our Website

  • If you are building the keyboard for the first time, we highly recommend you watch the building tutorial video on our website first, then start building the keyboard yourself.

Factory Reset

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-13

Troubleshooting? Don’t know what’s going on with the keyboard?

  1. Plug in the power cable and switch the keyboard to Cable mode.
  2. Factory reset the keyboard by pressing fn + J + Z (for 4 seconds).
  3. Download the right firmware and QMK Toolbox from our website.
  4. Switch the keyboard to OFF mode and remove the space bar keycap to find the reset button on the PCB.
  5. Hold the reset key first, then switch the keyboard to Cable mode. Release the reset key, and the keyboard will now enter DFU mode.
  6. Flash the firmware with the QMK Toolbox.
  7. Factory reset the keyboard again by pressing fn + J + Z (for 4 seconds).

Step by step guide can be found on our website.

SPECIFICATIONS

Q14 PRO BLUETOOTH MECHANICAL KEYBOARD SPECIFICATIONS

  • Number of keys: 104
  • Switch type: Mechanical
  • Battery: 4000mAh
  • Bluetooth working time (RGB): Up to 100 hours (Lowest brightness)
  • Charging time: Around 5 hours
  • Charging port: USB Type-C
  • Mode: Bluetooth / Wired
  • Bluetooth operating distance: Within 10 meters (open space)
  • Name of Bluetooth device: Keychron Q14 Pro
  • Operating environment: -10 to 50°C

Technical specifications can be subjected to change without notice, we apologize for any inconvenience caused.

KEYBOARD OVERVIEW

Q14 PRO BLUETOOTH MECHANICAL KEYBOARD OVERVIEW

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-14

  1. Bluetooth indicator
  2. BT OFF Cable
    • (Mode Toggle Switch)
  3. Win/Android Mac/iOS
    • (OS Toggle Switch)
  4. Charging port

DEFAULT KEY LAYOUT

LAYER 0: This layer will be activated when your keyboard’s system toggle is switched to Mac.

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-15

LAYER 1: This layer will be activated when your keyboard’s system toggle is switched to Mac and press the fn/MO(1) key.

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-16

LAYER 2: This layer will be activated when your keyboard’s system toggle is switched to Windows.Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-
fig-17

  • LWin = Left Windows LAlt = Left Alt RAlt = Right Alt RCtl = Right Ctrl

LAYER 3:  This layer will be activated when your keyboard’s system toggle is switched to Windows and press the fn/MO(3) key.

Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-18

KEY DESCRIPTION

Key Description

Scr-| Screen Brightness Decrease
Scr+| Screen Brightness Increase
Bright-| Backlight Decrease
Bright+| Backlight Increase
Prvs| Previous
Play| Play/Pause
Next| Next
Mute| Mute
Vol-| Volume Decrease
Vol+| Volume Increase
RGB Toggle| Turn Backlight on/off
RGBMd+| RGB Mode Next
RGBMd-| RGB Mode Previous
---|---
Hue+| Hue Increase
Hue-| Hue Decrease
RGB SPI| RGB Speed Increase
RGB SPD| RGB Speed Decrease
MO(1)| Layer 1 will be activated when holding this key
MO(2)| Layer 2 will be activated when holding this key
MO(3)| Layer 3 will be activated when holding this key
MO(4)| Layer 4 will be activated when holding this key
BTH1| Bluetooth Host 1
BTH2| Bluetooth Host 2
BTH3| Bluetooth Host 3

LED STATUS OVERVIEW

LED Location Function Status

Battery indicator

| ****

Charging

| Charging – Static Red

Fully charged – Static Green


Bluetooth indicator

| ****

Bluetooth

| Pairing – Slow Blinking Paired – Light Off Switching – Fast Blinking

FUNCTION DESCRIPTION

CHARGING

Plug the cable into a USB port and plug the other end into the keyboard port. Charging Indicator:

  • A red light will stay on while charging; Fully charged in around 5 hours, a green battery indicator will appear.
  • *The Keychron keyboard is compatible with all USB ports. Please use a 5V 1A adapter or USB 3.0 for the best performance. The Keychron Q14 Pro can be charged in Bluetooth/on/off mode.
  • **This product supports up to 5V charging voltage and 1A charging current. We are not responsible for any problems caused by improper charging.

BLUETOOTH / WIRED MODE (MODE TOGGLE SWITCH)

WIRED MODE

  1. Switch the toggle switch to the Cable option (it only works when a USB cable is plugged in).
  2. Connect our cable with your PC and keyboard.
  3. Backlighting will be turned on.
    • *Under Wired Mode, keyboard will not enter into Battery Saver Mode.

BLUETOOTH MODE

  1. Switch the toggle switch to the Bluetooth option.
  2. Backlighting will be turned on.
  3. Hold “fn+1” key for 4 seconds to activate Bluetooth pairing (the Bluetooth indicator fast flashes for 3 minutes to detect pairing).
  4. Search for the Bluetooth device “Keychron Q14 Pro” on your device and connect it (the Bluetooth indicator goes off after successful pairing).

Note: This keyboard supports pairing up to 3 devices simultaneously via key combination “n” + “1” / “fn” + “2” / “fn” + “3”.

  • ***** The Bluetooth indicator will continue to flash for 3 minutes.
  • ** Slow or failed connections may exist due to different Bluetooth versions, please make sure all the settings are correct.

SWITCH BLUETOOTH DEVICES

  • Short press key combination “fn” + “¡” / “fn” + “2” / “fn” + “3” to switch to other device.

RECONNECT

  1. Switch the keyboard to the Bluetooth option to activate the keyboard.
  2. The Bluetooth indicator flashes for 4 seconds and automatically pairs with the last paired device.
  3. If the Bluetooth indicator is off, press any button to enter the connection again.
    • ***** The keyboard must have been paired with the device to perform this function.

TURN OFF THE KEYBOARD

  • Switch the keyboard to the OFF option.

BACKLIGHT SETTING

  • Short press to switch between different types of lighting effects.
  • When backlighting is on, press button to switch among them.

OS TOGGLE SWITCH

  1. MAC/iOS
    • Switch the toggle to Mac/iOS when the keyboard is connected to a Mac or iOS operating system.
  2. WINDOWS/ANDROID
    • Switch the toggle to Windows/Android when the keyboard is connected to a Windows or Android operating system.
    • When using the Windows/Android mode, keys are used for “Windows” and “Alt” functions.
  3. INPUT METHOD SWITCH
    • ForiOS:
    • Input method switch: Ctrl + Space
    • Caps Lock: Caps (Enable General>Keyboards>Hardware Keyboard>Caps Lock Language Switch)
    • For Android:
    • Input method switch: Shift+ Space
      • NOTE: Functions of certain multimedia key may be disabled due to compatibility, versions, brands and drivers of Windows/Android OS. We also recommend not to switch OS frequently as it may impact keyboard operations.

TROUBLESHOOTING

  • If unable to pair keyboard to device, confirm that the device you’re trying to pair with is Bluetooth-capable. If so, restart the device and try pairing it with the keyboard again.
  • Note: On a Windows computer, a new Bluetooth connection will sometimes require additional software updates-a process that may still be ongoing after a message appears indicating a successful completion. Wait at least 20 minutes after pairing to make sure all updates are completed before restarting the computer.
  • Confirm that the device is configured to accept Bluetooth connections (Windows) and supports an external keyboard (HID profile).

Go to Bluetooth Devices > Open Settings and select the following:

  • Allow Bluetooth devices to find this computer
  • Allow Bluetooth devices to connect to this computer
  • Alert me when a Bluetooth device wants to connect

My keyboard isn’t working

For the computer/smartphone:

  • Go to your device Bluetooth settings>Select the keyboard and remove/delete/unpair it.
  • Then restart your device.

For the keyboard:

  • Turn the keyboard off and back on. Then reconnect it to your device.

Bluetooth connection is interrupted even within 10 meters.
Check if the keyboard is resting on a metal surface that can interfere with the Bluetooth signal.

Third-party input tools are not compatible with the keyboard

  • Due to compatibility, versions, brands and drivers of Windows/Android OS, functions of third-party input tools may be affected while using the keyboard.
  • Please make sure your operating system and drivers are up to date.

Certain multimedia keys or function keys do not work

Functions of certain multimedia keys may be disabled due to compatibility, versions, brands, and drivers of devices.

  • Multimedia keys:Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-21
  • Function keys:Keychron-Q14-Pro-Bluetooth-Mechanical-Keyboard-fig-22

Safety Precaution

  • Keep the product, accessories and packaging parts out of the reach of children to prevent any accidents and choking hazards.
  • Always keep the product dry to avoid corrosion.
  • Do not expose the product to extreme temperatures below -10°C(5°F) or above 50°C(131°F) to preserve the lifespan of the keyboard.

More Information

Keychron, Inc.

References

Read User Manual Online (PDF format)

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