SENA ACS10 Motorcycle Bluetooth Communication System User Guide

: June 12, 2024
: Sena

Table of Contents

SENA ACS10 Motorcycle Bluetooth Communication System
Product Information
Table of Contents
Troubleshooting
ABOUT THE ACS10
INSTALLING THE HEADSET ON YOUR HELMET
GETTING STARTED
PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES
MOBILE PHONE USAGE
BLUETOOTH INTERCOM
UNIVERSAL INTERCOM
FUNCTION PRIORITY
CONFIGURATION SETTING
TROUBLESHOOTING
FAULT RESET
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SENA ACS10 Motorcycle Bluetooth Communication System

SENA-ACS10-Motorcycle-Bluetooth-Communication-
System

Product Information

Product Name: Arai Quantic Helmet
Version: 1.1.0
User’s Guide Language: English

Intercom Pairing
Using the Smart Intercom Pairing (SIP)
Using the Button
Last-Come, First-Served
Two-Way Intercom
Multi-Way Intercom
Starting a Three-Way Intercom Conference
Starting a Four-Way Intercom Conference
Ending Multi-Way Intercom
Three-Way Conference Phone Call with Intercom Users
Group Intercom Universal Intercom
Universal Intercom Pairing
Two-Way Universal Intercom
Multi-Way Universal Intercom
Three-Way Universal Intercom
Four-Way Universal Intercom
Function Priority
Configuration Setting
Headset Configuration Menu
Delete All Pairings
Remote Control Pairing
Software Configuration Setting
Unit Language
Audio Equalizer (Default: Off)
Audio Source Priority (Default: Intercom)
VOX Phone (Default: Enable)
VOX Intercom (Default: Disable)
HD Voice (Default: Enable)
HD Intercom (Default: Enable)
Voice Prompts (Default: Enable)
Sidetone (Default: Disable)
Advanced Noise ControlTM (Default: Enable)
Audio MultitaskingTM (Default: Disable)
Background Volume (Default: Level 5)
Troubleshooting
Fault Reset
Factory Reset

Product Usage Instructions:

Installing the Headset on Your Helmet:
Follow the instructions provided in section of the user manual.
Getting Started: Download the Sena Software mentioned in section
Charge the headset using the provided USB Power & Data Cable as described in section
Familiarize yourself with the legend and power on/off procedures mentioned in sections
Check the battery level by following the instructions in section
Adjust the volume using the instructions given in section
Pairing the Headset with Other Bluetooth Devices: Follow the step-by-step instructions provided in sections 4.1, 4.2, 4.3, and 4.4 depending on the type
of device you want to pair with.
Mobile Phone Usage: Make and answer calls using the headset as explained in section
Utilize speed dialing features by assigning presets and using them as described in section 5.2.
Stereo Music: Connect and play music wirelessly using Bluetooth Stereo Music feature mentioned in section 6.1.
Share music with others using the Music Sharing feature described in section 6.2.
Bluetooth Intercom: Pair the intercom with other devices using the Smart Intercom Pairing or Button methods explained in section 7.1.
Explore various intercom features such as last-come, first-served, two-way, multi-way, three-way conference, and group intercom as detailed in sections 7.2 to 7.6. 7. Universal Intercom: Pair the intercom with other universal devices by following the instructions in sections 8.1, 8.2, and 8.3. 8. Configuration Setting: – Access the headset configuration menu mentioned in section 10.1 and adjust settings according to your preferences. – Configure software settings such
as unit language, audio equalizer, audio source priority, VOX settings, HD voice, voice prompts, sidetone, advanced noise control, audio multitasking, and background volume as explained in section 10.2. 9.

Troubleshooting

Troubleshoot any issues you encounter using the fault reset and factory reset procedures provided in section 11. Please refer to the complete user manual for detailed instructions and additional information on each topic mentioned above.

For Arai Quantic Helmet

Version 1.1.0

USER’S GUIDE
ENGLISH

ABOUT THE ACS10

Product Features
Bluetooth® 4.1 Four-Way Intercom Intercom up to 1.6 km (1.0 mi) Audio MultitaskingTM Advanced Noise ControlTM in open terrain
ACS10 Motorcycle Bluetooth® Communication System | 5

1 ABOUT THE ACS10

Product Details

Status LED

DC Power Charging & Firmware Upgrade Port
Pinhole Fault Reset Button

Main Unit

Speakers Connectors

Antenna

Microphone Connector

(+) Button

() Button Center Button

ACS10 Motorcycle Bluetooth® Communication System | 6

1 ABOUT THE ACS10

Package Contents

ACS10

Speakers

Adhesive Tapes for the Control Unit

Wired Microphone

Hook and Loop Fasteners for the Main Unit

Hook and Loop Fastener for Wired Microphone

USB Power & Data Cable

Hook and Loop Fasteners for Speakers

ACS10 Motorcycle Bluetooth® Communication System | 7

INSTALLING THE HEADSET ON YOUR HELMET

Installing the Headset
· The ACS10 is compatible with Arai Quantic Helmet. 1. Before you install the ACS10, remove the cheek pads. 2. Insert the ACS10 between the external shell and the inner shell.
Align its snap holders with the rear snaps, then click them through the snap holders.
Note: You can utilize hook and fasteners for the main unit to tightly hold the main unit to the helmet. 3. Slide in the antenna between the external shell and the rear left
inner shell.
ACS10 Motorcycle Bluetooth® Communication System | 8

2 INSTALLING THE HEADSET ON YOUR HELMET
4. Peel off the cover of the adhesive tape of the headset buttons and attach it to the helmet.
5. Peel off the cover of the adhesive tape of the hook and loop fastener for microphone and attach it on the inside of the helmet’s chin guard.
6. Attach the wired microphone on the hook and loop fastener and insert the microphone cable into the microphone connector.
7. Align the arrows on the main unit and microphone cables and insert the microphone cable into the microphone connector.
ACS10 Motorcycle Bluetooth® Communication System | 9

2 INSTALLING THE HEADSET ON YOUR HELMET
8. Remove the cover of the cheek pad, and attach the loop fastener for speakers on the corner of the ear pocket.
1 2
9. Attach the speaker and put the cover back on. Go through the same process for the other cheek pad.
10. Align the arrows on the main unit and speaker cables and insert speaker cables into each speaker connector.
11. Reinstall the cheek pads.
ACS10 Motorcycle Bluetooth® Communication System | 10

GETTING STARTED

Downloadable Sena Software
3.1.1 Sena Motorcycles App
By simply pairing your phone with your headset, you can use the Sena Motorcycles App for quicker, easier set up and management.
Sena Motorcycles
· Download the Sena Motorcycles App on Google Play Store or App Store.
3.1.2 Sena Device Manager
The Sena Device Manager allows you to upgrade firmware and configure settings directly from your PC.
Sena Device Manager
· Download the Sena Device Manager at sena.com.
3.1.3 Firmware Upgrades
The headset supports firmware upgrades. Please visit sena.com to check for the latest software downloads. · Download the firmware at sena.com.
ACS10 Motorcycle Bluetooth® Communication System | 11

3 GETTING STARTED

3.2 Charging

Charging the Headset

Depending upon the charging method, the headset will be fully charged in about 2.5 hours.

Note: · Please make sure to take off your ACS10-installed helmet while
charging.
· The headset automatically turns off during charging.
· Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC, or other locally approved agencies.
· Use of a non-approved charger may cause fire, explosion, leakage, and other hazards which may also reduce the life time or performance of the battery.
· The ACS10 is compatible with 5 V input USB-charged devices only.

3.3 Legend

TAP Tap button the specified
1x number of times
“Hello”

HOLD Press and Hold button for
10s the specified amount of time
Audible prompt

3.4 Powering On and Off

Powering On

Powering Off

=

HOLD
1s

=

TAP
1x

ACS10 Motorcycle Bluetooth® Communication System | 12

3 GETTING STARTED

3.5 Checking the Battery Level

Instructions are for when powering the headset on.

Powering On

=

HOLD
1s

=

Note: · The battery performance may be reduced over time with usage.
· Battery life may vary depending on conditions, environmental factors, functions of the product in use, and devices used with it.

3.6 Volume Adjustment

Volume is set and maintained independently at different levels for each audio source, even when the headset is rebooted.

Volume Up

Volume Down

=

TAP
1x

=

TAP
1x

ACS10 Motorcycle Bluetooth® Communication System | 13

4. PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

When using the headset with other Bluetooth devices for the first time, they will need to be “paired.” This enables them to recognize and communicate with one another whenever they are within range.
The headset can pair with multiple Bluetooth devices such as a mobile phone, GPS, MP3 player or Sena SR10 Two-Way Radio Adapter via Mobile Phone Pairing, Second Mobile Phone Pairing and GPS Pairing.

4.1 Phone Pairing

There are three ways to pair the phone.

4.1.1 Initially Pairing the ACS10

The headset will automatically enter the phone pairing mode when you initially turn on the headset or in the following situation:
· Rebooting after executing Factory Reset
1. Press and hold the Center Button and the (+) Button for 1 second.

Blinking

=

HOLD
1s

“Phone Pairing”

2. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

Note: · The phone pairing mode lasts for 3 minutes. · To cancel phone pairing, tap the Center Button.
ACS10 Motorcycle Bluetooth® Communication System | 14

PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.1.2 Pairing When the ACS10 is Turned Off

1. While the headset is off, press and hold the Center Button and the (+) Button for 5 seconds.

Blinking

=

HOLD
5s

“Phone Pairing”

2. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

4.1.3 Pairing When the ACS10 is Turned On

1. While the headset is on, press and hold the Center Button for 10 seconds.

=

HOLD
10s

Blinking
“Phone Pairing”

2. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

ACS10 Motorcycle Bluetooth® Communication System | 15

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.2 Second Mobile Phone Pairing – Second Mobile Phone, GPS, and SR10

1. Press and hold the Center Button for 15 seconds.

=

HOLD
15s

“Configuration Menu”

2. Tap the (+) Button.

=

TAP
1x

Blinking
“Second mobile phone pairing”

3. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

4.3 GPS Pairing

1. Press and hold the Center Button for 15 seconds.

=

HOLD
15s

“Configuration Menu”

2. Double tap the (+) Button.

=

TAP
2x

Blinking
“GPS pairing”

3. Select ACS10 in the list of devices detected. If your Bluetooth device asks for a PIN, enter 0000.

Bluetooth
APCi S10
Device B

Note: If you pair your GPS device via GPS Pairing, its instruction will interrupt your Mesh Intercom conversations.
ACS10 Motorcycle Bluetooth® Communication System | 16

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

4.4 Advanced Selective Pairing: Hands-Free or A2DP Stereo

Phone Pairing allows the headset to establish two Bluetooth profiles: Hands- Free or A2DP Stereo. Advanced Selective Pairing allows the headset to separate the profiles to enable connection with two devices.

4.4.1 Phone Selective Pairing – Hands-Free Profile

1. Press and hold the Center Button for 15 seconds.

=

HOLD
15s

“Configuration Menu”

2. Tap the (+) Button 3 times.

=

TAP
3x

Blinking
“Phone selective pairing”

3. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

4.4.2 Media Selective Pairing – A2DP Profile

1. Press and hold the Center Button for 15 seconds.

=

HOLD
15s

“Configuration Menu”

2. Tap the (+) Button 4 times.

=

TAP
4x

Blinking
“Media selective pairing”

ACS10 Motorcycle Bluetooth® Communication System | 17

4 PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES

3. Select ACS10 in the list of Bluetooth devices detected. If your mobile phone asks for a PIN, enter 0000.

Bluetooth
ACPi S10
Device B

ACS10 Motorcycle Bluetooth® Communication System | 18

MOBILE PHONE USAGE

5.1 Making and Answering Calls

Answer a Call

=

TAP
1x

End a Call

=

HOLD
2s

Reject a Call

=

HOLD
2s

Make a Call with Voice

=

HOLD in stand by
3s mode

Note: If you have a GPS device connected, you will not hear its voice navigations during a phone call.

5.2 Speed Dialing

5.2.1 Assigning Speed Dial Presets
Speed Dial Presets could be assigned through the Sena Device Manager or the Sena Motorcycles App.

5.2.2 Using Speed Dial Presets

1. Enter into the Speed Dial menu.

=

HOLD
3s

“Speed dial”

2. Navigate forward or backward through Speed Dial Preset numbers.

=

TAP
1x

or

=

TAP
1x

(1) Last number redial (2) Speed dial 1 (3) Speed dial 2

(4) Speed dial 3 (5) Cancel

ACS10 Motorcycle Bluetooth® Communication System | 19

5 MOBILE PHONE USAGE

3. Call one of your Speed Dial Presets numbers.

=

TAP
1x

“Speed dial (#)”

4. Redial the last number called.

=

TAP
1x

“Last number redial”

ACS10 Motorcycle Bluetooth® Communication System | 20

6. STEREO MUSIC

6.1 Bluetooth Stereo Music

Play/Pause Music

=

HOLD
1s

Volume Up/Down

=

or

TAP
1x

Next Track

=

HOLD
1s

Previous Track

=

HOLD
1s

6.2 Music Sharing

You can start sharing music with one intercom friend using Bluetooth stereo music during a two-way intercom conversation.

Start/Terminate Sharing Music

=

HOLD
1s During a two-way intercom conversation

Note: · Both you and your intercom friend can remotely control music
playback such as track forward and track back.
· Music sharing will be paused when you are using your mobile phone or listening to GPS instructions.
· When Audio Multitasking is enabled, if an intercom call is made when you are listening to music, music sharing will not work.

ACS10 Motorcycle Bluetooth® Communication System | 21

BLUETOOTH INTERCOM

Up to three other people can be paired with the headset for Bluetooth intercom conversations.
B

A

C

YOU
D

7.1 Intercom Pairing
There are two ways to pair the headset.
7.1.1 Using the Smart Intercom Pairing (SIP)
SIP allows you to quickly pair with your friends for intercom communication by scanning the QR code on the Sena Motorcycles App without remembering the button operation. 1. Pair the mobile phone with the headset. 2. Open the Sena Motorcycles App and tap (Smart Intercom
Pairing Menu). 3. Scan the QR code displayed on your friend (B)’s mobile phone.
· Your friend (B) can display the QR code on the mobile phone by tapping > QR code ( ) on the Sena Motorcycles App.

ACS10 Motorcycle Bluetooth® Communication System | 22

7 BLUETOOTH INTERCOM

4. Tap Save and check that your friend (B) is paired with you (A) correctly.
5. Tap Scan ( ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D).
Note: The Smart Intercom Pairing (SIP) is not compatible with Sena products that use Bluetooth 3.0 or below.

7.1.2 Using the Button

A

B

YOU

1. Users (You, B) enter into Intercom Pairing.

HOLD

Blinking

5s

“Intercom Pairing”

2. Tap the Center Button on either headset.

Turns blue

Confirms intercoms are paired

TAP

1x

A

B

YOU
3. Repeat the steps above to pair with other headsets (C and D).

ACS10 Motorcycle Bluetooth® Communication System | 23

7 BLUETOOTH INTERCOM

7.2 Last-Come, First-Served

The intercom pairing queue is Last-Come, First-Served. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as the First Intercom Friend. For example, after the pairing procedures listed above, headset (D) is the First Intercom Friend of headset (A). Headset (C) is the Second Intercom Friend of headset (A), and headset (B) is the Third Intercom Friend of headset (A).

Intercom Pairing Order

A

B

Last-Come, First-Served

A

B

YOU

Intercom Friend1

A

1

B

2
YOU C

A

C

B

YOU

Intercom Intercom Friend1 Friend2

B
1

A

2

C

3
YOU D

A

D

C

B

YOU

Intercom Intercom Intercom Friend1 Friend2 Friend3

ACS10 Motorcycle Bluetooth® Communication System | 24

7 BLUETOOTH INTERCOM

7.3 Two-Way Intercom

You can start or end an intercom conversation with an Intercom Friend.

A

D

C

B

YOU

Intercom Friend1

Intercom Friend2

Intercom Friend3

Start/End Conversation with the First Intercom Friend D

D

TAP
1x

Intercom Friend1

Start/End Conversation with the Second Intercom Friend C

C

=

TAP
2x

Intercom Friend2

Start/End Conversation with the Third Intercom Friend B

B

TAP
3x

Intercom Friend3

ACS10 Motorcycle Bluetooth® Communication System | 25

7 BLUETOOTH INTERCOM

7.4 Multi-Way Intercom

Multi-Way Intercom enables conference-call-style conversations with up to three Intercom Friends at the same time. While Multi-Way Intercom is in progress, the mobile phone connection is temporarily disconnected. However, as soon as Multi-Way Intercom terminates, the mobile phone connection will be reestablished.

7.4.1 Starting a Three-Way Intercom Conference

You (A) can have a Three-Way Intercom Conference with two other Intercom Friends (B and C) by establishing two intercom connections simultaneously.

1. You (A) need to be paired with two other Intercom Friends (B and C) for the Three-Way Intercom Conference.

C

2

1
A

B

Intercom Friend1

YOU

Intercom Friend2

2. Start an intercom conversation with the First Intercom Friend (C) by tapping the Center Button.

C

A

B

Intercom Friend1

YOU

Intercom Friend2

3. You (A) can call the Second Intercom Friend (B) by double tapping the Center Button, or the Second Intercom Friend (B) may join the intercom by making an intercom call to you (A).

C

A

B

Intercom Friend1

YOU

Intercom Friend2

4. Now you (A) and two Intercom Friends (B and C) are having a Three-Way Intercom Conference.

C

A

B

Intercom Friend1

YOU

Intercom Friend2

ACS10 Motorcycle Bluetooth® Communication System | 26

7 BLUETOOTH INTERCOM

7.4.2 Starting a Four-Way Intercom Conference

With three Intercom Friends connected, a new participant (D) can make it a Four-Way Intercom Conference by making an intercom call to either (B) or (C).

1. Intercom friend (B) needs to be paired with a new participant (D).

C

A

B

D

Intercom Friend1

YOU

Intercom Friend2

Participant

2. Intercom friend (B) can call a new participant (D) by tapping the Center Button, or a new participant (D) may join the intercom by making an intercom call to Intercom friend (B).

C

A

B

D

Intercom Friend1

YOU

Intercom Friend2

Participant

3. Now you (A), two Intercom Friends (B and C), and a new participant (D) are having a Four-Way Intercom Conference.

C

A

B

D

Intercom Friend1

YOU

Intercom Friend2

Participant

7.4.3 Ending Multi-Way Intercom
You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active Intercom Friends. Terminate All Intercom Connections · Press and hold the Center Button for 3 seconds.
Disconnect the Intercom Connection with One of the Intercom Friends · Disconnect (C): Tap the Center Button. · Disconnect (B) & (D): Double tap the Center Button.
Note: When you disconnect the second friend (B), you will be disconnected with the third participant (D) as well. This is because the third participant (D) is connected with you via the second friend (B).

ACS10 Motorcycle Bluetooth® Communication System | 27

7 BLUETOOTH INTERCOM

7.5 Three-Way Conference Phone Call with Intercom Users

You can have a Three-Way Conference Phone Call by adding an Intercom Friend to the mobile phone conversation.
1. During a mobile phone call, tap the Center Button once, twice, or three times to invite one of your Intercom Friends to the conversation. Invite an Intercom Friend into Phone Conference

TAP
1x

or

=

TAP
2x

or

TAP
3x

2. To disconnect the intercom during a conference phone call, tap the Center Button once, twice, or three times.
Disconnect the Intercom Friend from Conference

TAP
1x

or

=

TAP
2x

or

TAP
3x

3. To disconnect the mobile phone call during a conference phone call, press and hold the Center Button for 2 seconds.
End Phone Call from Conference

=

HOLD
2s

Note: When you have an incoming intercom call during a mobile phone call, you will hear high tone double beeps.

ACS10 Motorcycle Bluetooth® Communication System | 28

7 BLUETOOTH INTERCOM

7.6 Group Intercom

Group Intercom allows you to instantly create a Multi-Way Conference Intercom with three of the most recently paired headsets.
To Start the Group Intercom 1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.

=

TAP

Blinking

1x

“Group intercom”

Terminate Group Intercom

=

HOLD
3s

“Group intercom connected”
When all of the headsets are connected together.
“Group intercom terminated”

ACS10 Motorcycle Bluetooth® Communication System | 29

UNIVERSAL INTERCOM

Universal Intercom allows you to have intercom conversations with users of non-Sena Bluetooth headsets. Non-Sena Bluetooth headset can be connected to the Sena headset if they support the Bluetooth Hands-Free Profile (HFP). You can pair the headset with only one non-Sena headset at a time. The intercom distance depends on the performance of the Bluetooth headset to which it’s connected. When a non-Sena Bluetooth headset is paired with the headset while another Bluetooth device is paired via Second Mobile Phone Pairing, it will be disconnected.

8.1 Universal Intercom Pairing

=

HOLD
15s

“Configuration menu”

=

TAP
3x

“Universal intercom pairing”

=

TAP
1x

Enter into Universal Intercom Pairing mode.

4. Put the non-Sena Bluetooth headset in Hands-free Pairing Mode. The headset will automatically pair with a non-Sena Bluetooth headset.

8.2 Two-Way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets.
A

YOU

Non-Sena Headset

You may start/end a Two-Way Universal Intercom using the same way as you do in a normal Two-Way Intercom. Please refer to Section 7.3: “Two-Way Intercom”.

ACS10 Motorcycle Bluetooth® Communication System | 30

8 UNIVERSAL INTERCOM

8.3 Multi-Way Universal Intercom

You can have Multi-Way Intercom communication with up to three Intercom Friends using non-Sena headsets. Some non-Sena headsets may not support Multi- Way Universal Intercom.
You may make the Multi-Way Universal Intercom call the same way as a normal four-way intercom call.
You may start/end a Multi-Way Universal Intercom using the same way as you do in a normal Multi-Way Intercom. Please refer to Section 7.4: “Multi-Way Intercom”.

8.3.1 Three-Way Universal Intercom

You may make a Three-Way Universal Intercom connection with two headsets and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function.

1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another headset (C) for the Three-Way Conference Intercom.

B

2

A

1

C

Non-Sena Headset

YOU

2. Start an intercom conversation with a non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A).

B

A

C

Non-Sena Headset

YOU

3. The other headset (C) may join the intercom by making an intercom call to you (A).

B

A

C

Non-Sena Headset

YOU

ACS10 Motorcycle Bluetooth® Communication System | 31

8 UNIVERSAL INTERCOM

4. Now you (A), non-Sena Bluetooth headset (B), and the other headset (C) are having a Three-Way Conference Intercom.

B

A

C

Non-Sena Headset

YOU

8.3.2 Four-Way Universal Intercom

You may make the Four-Way Universal Intercom call the same way as a normal Four-Way Intercom call.
You may make a Four-Way Universal Intercom connection with a couple of different configurations,

two headsets and two non-Sena Bluetooth headsets or
three headsets and one non-Sena Bluetooth headset.

Four-Way Universal Intercom Case 1

You (A), a non-Sena Bluetooth headset (B), another headset (C), and a non- Sena Bluetooth headset (D).

A

C

YOU

B

D

Non-Sena Headset

Four-Way Universal Intercom Case 2

You (A), a non-Sena Bluetooth headset (B), and two other headsets (C and D).

A

C

YOU

B

D

Non-Sena Headset

ACS10 Motorcycle Bluetooth® Communication System | 32

FUNCTION PRIORITY

The headset operates in the following order of priority:

(highest) Mobile phone

Bluetooth Intercom

Music sharing by Bluetooth stereo music

(lowest)

Bluetooth stereo music

A lower priority function is always interrupted by a higher priority function.

Note: If you select music as the Audio Source Priority, the order of priority will change as below:

(highest) Mobile phone

Bluetooth stereo music

Music sharing by Bluetooth stereo music

(lowest)

Bluetooth Intercom

ACS10 Motorcycle Bluetooth® Communication System | 33

10. CONFIGURATION SETTING

10.1 Headset Configuration Menu

Accessing the Configuration Menu

=

HOLD
15s

Navigating Between Menu Options

=

TAP
1x

Execute Menu Options

=

TAP
1x

=

TAP
1x

Headset Configuration Menu

Voice Configuration Menu

Tap the Center Button

Second Mobile Phone Pairing

None

GPS Pairing

None

Phone Selective Pairing

None

Media Selective Pairing

None

Delete All Pairings Remote Control Pairing Universal Intercom Pairing
Factory Reset Exit Configuration

Execute Execute Execute Execute Execute

ACS10 Motorcycle Bluetooth® Communication System | 34

10 CONFIGURATION SETTING
10.1.1 Delete All Pairings
You can delete all Bluetooth pairing information of the headset.
10.1.2 Remote Control Pairing
You can remotely control the headset using Sena Remote Control devices (sold separately). 1. Turn on the headset and the Remote Control device. 2. Execute Remote Control Pairing. 3. Enter pairing mode in the Remote Control device. The headset will
automatically connect with the Remote Control device in pairing mode.
10.2 Software Configuration Setting
You can change the settings of the headset through the Sena Device Manager or the Sena Motorcycles App.

Sena Motorcycles

Sena Device Manager

ACS10 Motorcycle Bluetooth® Communication System | 35

CONFIGURATION SETTING

Unit Language
You can select the device language. The selected language is maintained even when the headset is rebooted.
10.2.2 Audio Equalizer (Default: Off)
You can use the Audio Equalizer to increase/decrease the decibel level of different frequency ranges of audio. · Balance will adjust all of the frequency ranges to be the same volume
level (0 dB). · Bass Boost will increase the bass range of audio (20 Hz-250 Hz). · Mid Boost will increase the mid range of audio (250 Hz-4 kHz). · Treble Boost will increase the high range of audio (4 kHz-20 kHz).
10.2.3 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the intercom and music (which includes GPS app instructions and message notifications) from a smartphone. If the intercom is selected as the Audio Source Priority, your music will be interrupted during an intercom conversation. If music is selected as the Audio Source Priority, intercom conversations will be interrupted while your music is heard. Note: Audio Source Priority is active only when Audio Multitasking is disabled.
10.2.4 VOX Phone (Default: Enable)
If this feature is enabled, you can answer incoming calls by voice. When you hear a ringtone for an incoming call, you can answer the phone by saying a word such as “Hello” loudly or by blowing air into the microphone. VOX phone is temporarily disabled if you are connected to intercom. If this feature is disabled, you have to tap the Center Button to answer an incoming call.
ACS10 Motorcycle Bluetooth® Communication System | 36

10 CONFIGURATION SETTING
10.2.5 VOX Intercom (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone. If you start an intercom conversation by voice, the intercom terminates automatically when you and your intercom friend remain silent for 20 seconds. However, if you manually start an intercom conversation by tapping the Center Button, you have to terminate the intercom conversation manually. However, if you start the intercom by voice and end it manually by tapping the Center Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Center Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the headset, you can start the intercom by voice again.
10.2.6 HD Voice (Default: Enable)
HD Voice allows you to communicate in high-definition during phone calls. This feature increases the quality so that the audio will be crisp and clear during phone call conversations. If this feature is enabled, incoming phone calls will interrupt intercom conversations and audio from the SR10 will not be heard during intercom conversations. ThreeWay Conference Phone Call with Intercom Participant will not be available if HD Voice is enabled.
Note: · Refer to the manufacturer of your Bluetooth device that will be
connected to the headset to see if it supports HD Voice. · HD Voice is active only when Audio Multitasking is disabled.
10.2.7 HD Intercom (Default: Enable)
HD Intercom enhances the two-way intercom audio from normal quality to HD quality. HD Intercom will become temporarily disabled when you enter into a multi-way intercom. If this feature is disabled, the two-way intercom audio will change to normal quality.
Note: · The intercom distance of HD Intercom is relatively shorter than
that of normal intercom. · HD Intercom will become disabled temporarily when Audio
Multitasking is enabled.
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10 CONFIGURATION SETTING
10.2.8 Voice Prompts (Default: Enable)
You can disable voice prompts by software configuration settings, but the following voice prompts are always on. – headset configuration settings menu
10.2.9 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions. If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call.
10.2.10 Advanced Noise ControlTM (Default: Enable)
When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom.
10.2.11 Audio MultitaskingTM (Default: Disable)
Audio Multitasking allows you to hear the audio from two features simultaneously. When Audio Multitasking is enabled, phone calls, GPS instructions and intercom conversations can be overlaid with audio from the music or GPS app instructions from a smartphone in the background with reduced volume. Increasing or decreasing the volume of the audio in the foreground will also increase or decrease the volume of the overlaid audio in the background. The volume of the foreground audio can be adjusted using the headset. How much background audio that is heard can be adjusted using the Sena Motorcycles App. HD Intercom, HD Voice and Audio Source Priority become disabled temporarily when Audio Multitasking is enabled.
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10 CONFIGURATION SETTING

Foreground and Background Combination Table

Model
ACS10

Phone
OA

Foreground* GPS
OA O
OC

Intercom
O OB

Background** Music or Smart Navi
OB O

Two audio sources in the foreground can be heard simultaneously with the same volume level.
** Only one background source can be heard at a time while listening to an audio source in the foreground.
A. GPS instructions can be heard during phone calls and the volume level of both audio sources can be adjusted using the headset.
B. GPS app directions will be heard in the background during intercom conversations.
C. The music will be heard in the background when GPS instructions are heard.

Note: · Audio Multitasking will be activated during two-way intercom
conversations with a headset that also supports this feature.
· When Audio Multitasking is disabled, the background audio source will return to its independent volume level.
· For Audio Multitasking to work properly, you need to power the headset off and on. Please restart the headset.
· Some GPS devices may not support this feature.

10.2.12 Background Volume (Default: Level 5)
The Background Volume can be adjustable only when the Audio Multitasking turns on. Level 9 is the highest volume and level 0 is the lowest.

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TROUBLESHOOTING

Please visit sena.com for more troubleshooting information. · Customer Support: sena.com
11.1 Fault Reset
When the headset is not working properly, you can easily reset the unit: 1. Locate the Pinhole Fault Reset Button next to the Sena logo. 2. Gently insert a paper clip into the hole and press and Pinhole Fault
Reset Button with light pressure.

FAULT RESET

The headset will shut down.
Note: Fault Reset will not restore the headset to factory default settings.

11.2 Factory Reset

To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature.

=

HOLD
15s

“Configuration menu”

=

TAP
2x

=

TAP
1x

“Factory Reset” “Headset reset,
good-bye”

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Copyright © 2022 Sena Technologies, Inc.
All rights reserved.
© 19982022 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
SenaTM is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1TM, SF2TM, SF4TM, SFRTM, SRLTM, MomentumTM, Momentum INCTM, Momentum LiteTM, Momentum ProTM, Momentum INC ProTM, Momentum EVOTM, CavalryTM, Latitude SRTM, Latitude SXTM, Latitude S1TM, 30KTM, 33iTM, 50STM, 50RTM, 50CTM, 5STM, 5RTM, 5R LITETM, 20S EVOTM, 20STM, 10STM, 10CTM, 10C PROTM, ProRide EVOTM, 10C EVOTM, 10UTM, 10UpadTM, 10RTM, ACS10TM, ACS- RAMTM, C1TM, 3STM, 3S PLUSTM, SMH5TM, SMH5-FMTM, SMH5 MultiComTM, SMH10TM, SMH10RTM, SPH10TM, SPH10H-FMTM, SavageTM, Prism Tube WiFiTM, PrismTM, Bluetooth Audio Pack for GoPro®, ImpulseTM, FURYTM, R1TM, R1 EVOTM, R1 EVO CSTM, R2TM, R2 EVOTM, R2XTM, M1TM, M1 EVOTM, RUMBATM, RC1TM, RC3TM, RC4TM, StrykerTM, Handlebar RemoteTM, Wristband RemoteTM, PowerPro MountTM, PowerbankTM, FreeWireTM, WiFi Docking StationTM, WiFi Sync CableTM, WiFi AdapterTM, +meshTM, +Mesh UniversalTM, MeshPort BlueTM, MeshPort RedTM, MeshPort BlackTM, EconoTM, OUTLANDER MTM, OUTRUSHTM, OUTRUSH RTM, OUTSTARTM, OUTSTAR STM, OUTFORCETM, OUTRIDETM, OUTRUSH MTM, SPLASHTM, EcoComTM, Parani A10TM, Parani A20TM, Parani M10TM, piTM, SnowtalkTM, Snowtalk2TM, SR10TM, SR10iTM, SM10TM, SPIDER RT1TM, SPIDER ST1TM, X1TM, X1 ProTM, X1STM, ExpandTM, Expand BoomTM, Expand MeshTM, Bluetooth Mic & IntercomTM, TufftalkTM, Tufftalk LiteTM, Tufftalk MTM are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman Labs, Inc. The Sena Bluetooth Pack for GoPro® is an aftermarket accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone® and iPod® touch are registered trademarks of Apple Inc.
Address: 152 Technology Drive Irvine, CA 92618
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