LINDY 38348 HDBaseT Wall Plate Extender User Manual
- June 12, 2024
- LINDY
Table of Contents
LINDY 38348 HDBaseT Wall Plate Extender
Product Information
Product Name| 70m Cat.6 HDMI 4K60, IR & RS-232 HDBaseT Wall Plate
Extender
---|---
Model Numbers| No. 38348 (EU), 38347 (UK)
Manufacturer| Lindy
Website| lindy.com
Warranty| LINDY 2-year warranty
Product Usage Instructions
- To connect the adapter:
- Slide the desired plug adapter into the power supply until it locks into place.
- To remove the adapter:
- Press the push button latch.
- While pressed, remove the adapter.
Please note that the quoted lengths and resolutions are possible with a direct connection between the Transmitter and Receiver using good quality Cat.6 cable. Using a different cable type, introducing couplers or patch panels may result in a reduction of possible distances.
The product supports the following features:
- EU standard 1-gang wall plate (80x80mm) for model 38348, UK standard 1-gang wall plate (86x86mm) for model 38347
- Supports resolutions up to 3840×2160@60Hz 4:4:4 8bit, with additional support for HDR, HDR10, HDR10+, Dolby Vision, and HLG
- Audio Pass-through of all HDMI audio formats including Dolby Atmos & DTS:X
- PoC (Power over Cable) support with ON/OFF switch, requiring a power supply connection from only one side of the installation (HDBaseT Receiver not included)
- Status LED on the front panel
- Bi-directional IR Control (20-60KHz) of equipment via the extender
- RS-232 Pass-through
The product specifications are as follows:
Specification | Details |
---|---|
HDMI Compliance | HDMI 2.0b, 18Gbps Compliant |
HDCP Pass-through | HDCP 2.2/1.4 Pass-through |
The product supports the following distance and resolution combinations when using high-quality Cat.6 or above cable:
Distance | Resolutions |
---|---|
70m | 1920×1080@60Hz 4:4:4 8bit, 3D@1920×1080 |
40m | 3840×2160@60Hz 4:4:4 8bit / 4:2:2 12bit, 3840×2160@30Hz 4:4:4 |
8bit, 1920×1080@60Hz 4:4:4 8bit, 3D@1920×1080
The product has the following ports:
Port Type | Description |
---|---|
Input | HDMI Type A (Female), 3.5mm IR (Female) |
Output | HDBaseT RJ-45 (Female), 3.5mm IR (Female) |
Installation and Operation Overview:
- HDMI IN: Connect to an HDMI source device.
- IR IN: Connect the supplied IR Receiver cable for IR signal reception. Ensure the remote being used is within the direct line-of-sight of the IR Extender.
- IR OUT: Connect the supplied IR Transmitter cable for IR signal transmission. Place the IR Transmitter in a suitable location to control the target equipment.
Safety Instructions
WARNING !
- Please read the following safety information carefully and always keep this document with the product.
- Failure to follow these precautions can result in serious injuries or death from electric shock, fire or damage to the product.
- Touching the internal components or a damaged cable may cause electric shock, which may result in death.
- This device is a switching type power supply and can work with supply voltages in the range 100 – 240 VAC For worldwide usability four different AC adapters are enclosed: Euro type, UK type, US/Japan type and
- Australia/New Zealand type. Use the appropriate AC adapter as shown in the picture and ensure it is firmly secured in place and does not detach by pulling before installing into a power socket.
- To reduce risk of fire, electric shocks or damage:
- Do not open the product nor its power supply. There are no user serviceable parts inside.
- Only qualified servicing personnel may carry out any repairs or maintenance.
- Never use damaged cables.
- Do not expose the product to water or places of moisture.
- Do not use this product outdoors it is intended for indoor use only.
- Do not place the product near direct heat sources. Always place it in a well-ventilated place.
- Do not place heavy items on the product or the cables.
- Please ensure any adapters are firmly secured and locked in place before inserting into a wall socket
Instructions for Use of Power Supply
To connect the adapter
Slide the desired plug adapter into the power supply until it locks into
place.
To remove the adapter
Press the push button latch. While pressed, remove the adapter.
Introduction
Thank you for purchasing the 70m Cat.6 HDMI 4K60, IR & RS-232 HDBaseT Wall
Plate Extender. This product has been designed to provide trouble free,
reliable operation. It benefits from both a LINDY 2-year warranty and free
lifetime technical support. To ensure correct use, please read this manual
carefully and retain it for future reference.
The Cat.6 HDMI 4K60, IR & RS-232 HDBaseT Wall Plate Extender is a high- performance Transmitter for extending HDMI signals over long distances via Cat.6 network cable.
HDBaseT is a globally recognised standard for high quality distribution of AV content and other technologies, including power and control, over longer distances via low cost Cat.6 or above cable.
Supporting resolutions up to 4K Ultra HD, video can be viewed in stunning clarity, while additional support for HDR (High Dynamic Range) allows content to be displayed with enhanced brightness, greater contrasts of blacks and whites and a much wider colour gamut. This provides a reliable solution for creating eye-catching digital signage in retail, immersive displays at events or engaging setups in larger conference rooms or lectures halls. The 1-gang form factor allows the user to install the unit in a standard EU wall box.
HDBaseT™ and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance.
Please Note: The quoted lengths and resolutions are possible with a direct connection between Transmitter and Receiver using good quality Cat.6 cable. Using a different cable type, introducing couplers or patch panels may result in a reduction of possible distances.
Package Contents
- HDBaseT HDMI Wall Plate Extender, Transmitter
- 3-Pin Terminal Block
- 2-Pin Terminal Block
- IR Emitter Cable, 1.5m
- IR Receiver Cable, 1.5m
- 24VDC 1A Multi-country Power Supply (UK, EU, US & AUS), 2-Pin Terminal Block DC connector
- Lindy Manual
Features
- 38348: EU standard 1-gang wall plate (80x80mm); 38347: UK standard 1-gang wall plate (86x86mm)
- Supports resolutions up to 3840×2160@60Hz 4:4:4 8bit, with additional support for HDR, HDR10, HDR10+, Dolby Vision and HLG
- Audio Pass-through of all HDMI audio formats including Dolby Atmos & DTS:X
- PoC (Power over Cable) support with ON/OFF switch, requiring a power supply connection from only one side of the installation (HDBaseT Receiver not included)
- Status LED on the front panel
- Bi-directional IR Control (20-60KHz) of equipment via the extender
- RS-232 Pass-through
Specification
-
HDMI 2.0b, 18Gbps Compliant
-
HDCP 2.2/1.4 Pass-through
The following distance and resolution combinations are possible when using high quality Cat.6 or above cable:
70m: -
1920×1080@60Hz 4:4:4 8bit
-
3D@1920×1080
40m: -
3840×2160@60Hz 4:4:4 8bit / 4:2:2 12bit
-
3840×2160@30Hz 4:4:4 8bit
-
1920×1080@60Hz 4:4:4 8bit
-
3D@1920×1080
Ports
- Input:
- HDMI Type A (Female)
- 3.5mm IR (Female)
- Output:
- HDBaseT RJ-45 (Female)
- 3.5mm IR (Female) Bidirectional:
- RS-232 Terminal Block
- ESD Protection: ± 8kV (air-gap discharge)
- Human Body Model: ± 4kV (contact discharge)
- Operating Temperature: 0°C – 40°C (32°F – 104°F)
- Storage Temperature: -20°C – 60°C (-4°F – 140°F)
- Relative Humidity: 20 – 90% RH (Non-condensing)
- Metal Housing
- Color: White (front panel)
- Power Requirements: AC100-240V 50/60Hz
- Power Consumption: 3.36W
Installation and Operation
Overview
- Status LED:
- Light on – HDBaseT connection and HDMI signal are active.
- Light off – HDBaseT connection is active but there is no HDMI signal.
- Light flashing – There is no HDBaseT connection.
- HDMI IN: Connect to an HDMI source device.
- IR IN: Connect the supplied IR Receiver cable for IR signal reception. Ensure the remote being used is within the direct line-of-sight of the IR Extender.
- IR OUT: Connect the supplied IR Transmitter cable for IR signal transmission. Place the IR Transmitter in direct line-of-sight of the equipment to be controlled.
- HDBaseT OUT: Connect a compatible HDBaseT receiver using a single Cat.6 or above cable for all data signals. Please do not connect to a network port.
- ON/OFF Switch: Turn ON/OFF the PoC function.
- DC 24V: Connect the 24VDC 1A PSU to an AC wall outlet if needed. The unit can be powered on also connecting a HDBaseT Receiver with PoC function.
- Connect to a PC, serial controller or serial device via a phoenix block 3-way connection for the pass-through transmission of RS-232 commands.
- SERVICE: Reserved for MCU updates.
Important! Before starting the installation, please ensure that all devices are powered off.
- Connect an HDMI source device to the Transmitter unit using an HDMI cable.
- Connect one end of the Cat.6 or above cable to the HDBaseT Out port on the Transmitter and the other end to the HDBaseT In port of the Receiver. U/UTP or F/UTP installation cables are recommended. For cable lengths please see the Specifications of this manual.
- Use an HDMI cable to connect an HDMI display device to the HDMI output port on the Receiver unit.
- Plug the DC power supply into either the Transmitter or Receiver (if using PoC function) and switch on.
- Power on the source device and display to complete the installation.
In addition to the installation steps outlined above this HDMI 18G Extender can also provide the following additional/optional functionality:
RS-232 Serial
The unit feature a phoenix block serial connection for the extension of
control signals.
Infrared Control
The unit feature an IR In and Out port, with a pair of IR extension cable
provided. The extension cables allow an IR remote control to be used from the
Transmitter to the Receiver or vice versa.
Troubleshooting
There is no display on the screen.
Please ensure that the HDBaseT Receiver used together with this Transmitter
supports distance, resolution and features required.
It has been found that there are significant differences in the cable
lengths/types and even input ports which can be used on different brands of
display using HDMI 18G 4K@60Hz resolutions.
If problems are experienced, please apply the following steps:
- Try a different input port on the display.
- Reduce the cable length on the Input and Output to 1m.
- Try a different type of 1m HDMI Cable.
- Check that the DC plug used by the external power supply is firmly connected and that the LED is illuminated.
- If using PoC function, ensure that the switch on the rear side of the unit is ON.
- Check that the Cat.6/7 cable is plugged in correctly.
- Check that the Indicator LED is illuminated, if not please power cycle the source and display.
- For several HDMI devices it may be helpful to unplug and re-connect their HDMI connection to re-initiate the HDMI handshake and recognition.
- Power off all the devices, then power on in this order: first, the extender, then the display and finally the source.
- Reduce the length of Cat.6/7 or HDMI cable used or use a higher quality cable.
Lindy regularly checks and tests our product range to ensure maximum
compatibility and performance. For the most up to date version of this manual,
please refer to your local Lindy website, search for the
relevant part number and find the manual under Downloads.
CE/FCC Statement
CE Certification
LINDY declares that this equipment complies with relevant European CE
requirements.
UKCA Certification
LINDY declares that this equipment complies with relevant UKCA requirements.
FCC Certification
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
You are cautioned that changes or modification not expressly approved by the
party responsible for compliance could void your authority to operate the
equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
The enclosed power supply has passed Safety test requirements, conforming to the US American versions of the international Standard IEC 60950-1 or 60065 or 62368-1.
Hersteller / Manufacturer (EU):
LINDY-Elektronik GmbH
Markircher Str. 20
68229 Mannheim
Germany
Email: info@lindy.com, T: +49 (0)621 470050
Manufacturer (UK):
LINDY Electronics Ltd
Sadler Forster Way
Stockton-on-Tees, TS17 9JY
England
sales@lindy.co.uk, T: +44 (0)1642 754000
Tested to comply with FCC standards.
For home and office use.
No. 38348, 38347
1st Edition, November 2022 lindy.com