BUDDY 4350W Chiller Unit User Manual

BUDDY 4350W Chiller Unit

Thank you for purchasing a Pride on the Line Buddy Chiller Unit. Please read through the entire User Manual carefully prior to use to ensure correct operation of system.
Please keep this User Manual for future reference.

IMPORTANT SAFETY INFORMATION & CAUTIONS

GENERAL

• The Buddy Chiller Unit is not to be used by children. Please keep the Buddy Chiller Unit beyond the reach of children to avoid the risk of accidental injury or damage.
• The Buddy Chiller Unit is not to be used or maintained by people with reduced physical, sensory or mental capabilities, or those with a lack of experience and product knowledge, unless supervision and instruction is provided by a competent adult.
• The Buddy Chiller Unit is used as an accessory of Class I Portable Whirlpool Baths.
• Staff supervision by qualified personnel is required when the Buddy Chiller Unit is being used and operated in a commercial setting.

ELECTRICAL

• The Buddy Chiller Unit must only be plugged directly into an earthed socket-outlet of the fixed wiring.
• The Buddy Chiller Unit is only to be connected to the voltage as indicated on the nameplate of the unit.
• The appliance must be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30 mA. Ensure that your AC power supply conforms with the national wiring regulations and any additional requirements in your area.
• Check the power and cable connections regularly. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Have electrical components repaired by the manufacturer, its service agent or similarly qualified persons immediately if there are any abnormalities or there is a burning scent.
• Details on rating of the RCBO – Overcurrent: 10A; Residual current: 30mA.

WARNING:
ELECTRICAL PARTS MUST BE HANDLED BY PROFESSIONALS ONLY.
ILLEGAL USE OF ELECTRICITY IS STRICTLY PROHIBITED AND MAY CAUSE SERIOUS HARM TO THE OPERATOR.

SETUP & STORAGE

• The external rim of the ice bath shall be kept at least 3.0 m away from any socket-outlet.
• The Buddy Chiller Unit must also be kept at least 3.0 m away from the external rim of the bath.
• Please ensure that the Buddy Chiller Unit is located in an area with sufficient space and ventilation. The distance of the air inlet should be no less than 30cm away from the nearest surface and the distance of air outlet should be no less than 40cm away from the nearest surface.
• Do not mount the Buddy Chiller Unit above the bath. Parts incorporating electrical components must be located or fixed so that they cannot fall into the bath.
• If the Buddy Chiller Unit is installed on a wall bracket, please ensure that the bracket is checked regularly to identify any deterioration caused by aging or wear. Please ensure that the Chiller is mounted away from passers by.
• To ensure that the Buddy Chiller Unit is operated safely at all times, please keep the water Chiller Unit away from animals and aquatic environments such as swimming pools, fish tanks and aquariums.
• The Buddy Chiller Unit is not intended to be used with a bath which has a capacity greater than 1000 L.
• The Buddy Chiller Unit is not intended for use at temperatures lower than 5 Degrees Celsius as this would put the user at risk of hypothermia.
• It is the owner’s responsibility to display all necessary safety notices as may be required by law.
• Particular care must be taken on all surfaces on or near the baths. Pride on the Line Pty Ltd will not accept any liability for injury or death from slips or falls in or around the bath.
• Please ensure that your Buddy Chiller Unit is positioned away from direct exposure to the elements. Placing your unit in conditions where it is exposed to harsh sunlight, rain, dirt, debris, salt or similar may result in damage which is not covered under warranty.
• The Buddy Chiller Unit must remain upright at all times. Never lay the unit on it side as this will damage the internal components.

CLEANLINESS & SANITISATION

• Maximum and minimum water operating temperatures 5°C to 30°C
• You must contact local Authorities in relation to pool fencing, sanitisation and other mandatory regulations that must be adhered to. These matters are not the responsibility of Pride on the Line Pty Ltd.
• Chlorine and salt water may be used at normal concentrations and not beyond the levels recommended for normal use in swimming pools.
• Bromine is never to be used as it is highly corrosive and can cause skin and eye irritation.

MAINTENANCE

• To ensure that pipes and hoses are not clogged, if in use, please clean the filter regularly. Depending on the frequency of use, this should occur approximately every 1-2 months.
• Check the status of the pump regularly to avoid having the unit operate without water.
• Please use the supplied hoses or similar rigid hoses or pipes for the inlet/outlet to avoid blockages which can affect the cooling capacity of the machine.
• Check the water circulation system regularly to ensure the normal operation of water flow.
• Please clean the Buddy Chiller Unit regularly (usually 1-2 monthly) to ensure that the machine is well ventilated and to prevent dust from sticking to the condenser and causing poor heat dissipation.
• If the machine is likely to be unused for a long period of time, please turn off the power and drain the water. Place the Chiller in a clean, ventilated and dry place to ensure that it is ready for future use.

PARTS INCLUDED IN BOX

COMPONENTS YOU WILL FIND INCLUDED IN BOX

TECHNICAL PARAMETERS

BUDDY SPECIFICATIONS

MAIN COMPONENT COMPOSITION

1. Product Model
2. Water OUTLET
3. Water INLET
4. Wheels
5. Main Chassis
6. Air Inlet
7. Standard Control Touch Screen
8. Top Handles
9. Information Panel Including Model, Voltage & Serial Number
10. Air OUTLET
11. Condenser
12. Evaporator Valve
13. Main Power In
14. Safety Test Button

SET UP REQUIREMENTS

POSITION UNIT
The water Buddy Chiller Unit should be installed in a flat position and kept evenly balanced. Avoid sunlight or direct water spray. Ensure that the air inlet fan is positioned at least 30cm from the closest surface and that the air outlet is positioned at least 40cm from the closest surface.

LOCK WHEELS
The water chiller base is equipped with 4 universal wheels, which can move or be easily fixed. Once you have positioned the Buddy Chiller Unit in the desired location, press down on the black lever located above the wheel itself until you feel resistance. Increase the pressure of the push until you hear a click and the lever is not able to be pressed down any further.

CHECK HOSES
Two flexible hoses separately connect the inlet and outlet of the Buddy Chiller Unit to your bath. Before connecting the power, please check all pipes to ensure that there are no leaks, blockages or breaks.

WARNING: Check the condenser regularly for heat dissipation to ensure efficient use. You may notice a considerable amount of condensation which may require the use of a drip tray.

CHILLER UNIT SET UP

SETTING UP THE CHILLER UNIT AND BATH
Following are the 3 steps to setting up your Buddy Chiller Unit and bath. It is important to do the steps in the order shown, making sure the hoses are connected BEFORE the bath is filled, as the bath may need to be tilted when connecting the ball valve at the base of the bath.

CONNECT THE HOSES

• Screw the applicable 25mm fitting into the “OUT” port on the Buddy Chiller Unit and the other into the top port of the ice bath.
• Screw the applicable 32mm fitting into the “IN” port on the Buddy Chiller Unit.
• Screw the ball valve into the bottom port of the ice bath.
• Screw the second 32mm fitting into the end of the ball valve.
• Connect one end of the 25mm hose to the 25mm fitting on the Buddy Chiller Unit via the cam-lock fitting and connect the other end to the 25mm fitting on the ice bath via the cam-lock fitting.
• Connect one end of the 32mm hose to the 32mm fitting on the Buddy Chiller Unit via the cam-lock fitting and connect the other end to the 25mm fitting on the ice bath via the cam-lock fitting.

TIP: Use plumbing tape around all threads including the inlet and outlet ports of the Chiller Unit and ice bath.

FILL THE BATH

• The bath should NOT be filled before the hoses have been connected as the bath may need to be tilted slightly when connecting the ball valve at the base of the bath.
• For the Recovery Bath Compact and Duo Models, ensure the bath is filled to a level ABOVE the inlet hole at the top of the bath. For the Ice Bath Solo, Twin and Trio, the water level will be below the inlet hole (see diagram on adjacent page).

POWER UP THE CHILLER UNIT

• Confirm that the safety switch at the rear of the Buddy Chiller Unit is in the “ON” position.
• Connect the power cable at the rear of the Buddy Chiller Unit to a compatible, allocated wall socket.
• Switch the power on at the wall socket.
• The Buddy Chiller Unit is now operating and the display screen is illuminated.

CHILLER UNIT OPERATION

Following the Buddy Chiller Unit setup, you can now set the machine to operate to your specifications.

NOTE: Controller boot sequence
The touch screen buttons need to be pressed for 1.5 seconds to activate a command.

IMPORTANT:
Before activating the Buddy Chiller Unit, ensure that the ball valve is in the flow position which is indicated by the valve being parallel to the hose. If the ball valve is not in the flow position, water cannot circulate through the system.

ACTIVATING THE BUDDY CHILLER UNIT

1. Press the ON/OFF button on the operating screen for 1.5 seconds until the button appears backlit by a round red circle. The Buddy Chiller Unit is now operational.
2. To activate the pump, press the PUMP button for 1.5 seconds until a second audible beep is heard. The button will now be backlit in red and you will also notice that the “COLD” light at the top left of the operating screen is backlit and flashing green. You will hear the water circulating through the system and will also be able to see and feel water flowing into the ice bath via the inlet port at the top of the ice bath.
3. To set the desired water temperature, press the “SET” button for 1.5 seconds until a second audible beep is heard. You will notice that the top number flashes red and the word “SET” appears in orange below it. This allows you to set the desired temperature whilst the temperature value is flashing. Press arrow up or arrow down to increase or decrease your desired water temperature in increments of 0.1 Degrees Celsius.
4. Once you have set your desired temperature, the display screen will flash for a few seconds before returning to the home screen. At this point, if you don’t wish to alter any of the other menu settings, do not press any other buttons. The Actual Water Temperature will be shown on the top in red and the Set Water Temperature at the bottom in orange.
5. The Buddy Chiller Unit is now preparing to cool and will activate within 3 minutes. At the 3 minute mark you will hear the condenser begin operating which indicates that the refrigeration component is now operational.
6. To change any of the menu setting shown on the Menu Code table of this User Manual, press the “SET” button for 6 seconds until a second audible beep is heard.
7. The system password now has to be entered and has been preset to 95. Press the arrow up or arrow down buttons until you reach this number. When the number is reached and appears on the screen, press the “SET” button and the first menu option “F1” will appear.
8. Use the up and down arrows to alter the values and the screen will flash for a few seconds before returning to the home screen, automatically saving your setting. Alternatively, you can quick press the “SET” button to move to the next menu option.
9. When you are ready to turn off the Buddy Chiller Unit, press the pump button for 1.5 seconds to power off the pump, followed by the ON/OFF button. The pump button will no longer be backlit and the temperature setting on the screen will read ‘OFF’.

MENU CODES & FUNCTIONS

MENU CODES

Please note:

1. For Fahrenheit and Degree Celsius conversion, 00 refers to Degree Celsius and 01 refers to Fahrenheit .
2. For reference, the Buddy Chiller Unit is only suitable for use in COLD MODE.
3. Temperature view: The top digital display indicates the actual temperature of the ice bath. The bottom digital display indicates the set temperature.

TROUBLE SHOOTING

E1 An open circuit or short circuit fault of the water temperature sensor, which limits the temperature control work.
Have the manufacturer, its service agent or similarly qualified persons check if the port where the sensor wire is connected to the controller is loose? If so, it may need to be tightened.

E2 The defrosting sensor has an open circuit or a short circuit fault.
This error is only applicable for heating units and does not relate to the Buddy Chiller Unit.

E3 Water Flow Failure.
This error occurs when air is trapped in the system. The Buddy Chiller Unit will automatically attempt to clear the air to restore normal operation. If the air is not cleared after three cycles, power off the unit and disconnect the hose from the inlet port of the ice bath to release the water. Reconnect the hose and power up the unit to resume normal operation.

E4 Low pressure fault of the refrigeration system, which limits the temperature control work.
This error is generally related to other models with a capacity greater than 5HP. Please contact customer support should this error occur in your Buddy Chiller Unit.

E5 High pressure fault of the refrigeration system, which limits the temperature control work.
This error is generally related to other models with a capacity greater than 5HP. Please contact customer support should this error occur in your Buddy Chiller Unit.

EE Communication failure caused by communication line or communication chip damage.
Have the manufacturer, its service agent or similarly qualified persons unplug the communication line waterproof connector, re-docking, check whether the communication terminal on the control board is loose or off, and re-tighten.
The temperature sensor temperature is equal to or lower than 2ºC (35ºF) and the ultra low temperature alarm is activated.

EL The function of the temperature control is limited.
Power off the Buddy Chiller Unit immediately and then power on again after at least half an hour. Note: this error is unlikely to occur as the operating temperature of the unit is above 5 Degrees Celsius.

EH The temperature sensor temperature is equal to 42ºC temperature (95ºF) and the ultra high alarm is triggered. The function of the temperature control is limited.
This error does not apply to the Buddy Chiller Unit as it has a cooling function only.

POST-SALES SERVICES

1. One year warranty excluding consumer goods.
2. Damage caused by improper operation is not covered by the warranty.
3. Pride on the Line Pty Ltd will not be liable for any consequential, indirect, or incidental damages of any kind, including lost revenue, lost profits, or other losses in connection with the product.
4. Please do not disassemble the machine without consultation with the support team first.

PRIDE ON THE LINE ICE BATH RANGE

If you would like more information about Pride on the Line, or how we can provide a customised solution to meet your needs contact us at:

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References

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