MONOGRAM ZIP364NBVII French Door Freestanding Refrigerator Owner’s Manual
- June 12, 2024
- MONOGRAM
Table of Contents
- IMPORTANT SAFETY INFORMATION
- CONNECTING ELECTRICITY
- PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
- CONTROLS
- AUTOMATIC ICE MAKER
- XWF or XWFE WATER FILTER
- ODOR AND FRESHNESS FILTERS (On Some Models)
- APPLIANCE COMMUNICATION
- INTERNAL WATER DISPENSER (On Some Models)
- DRAWERS/SHELVES/BINS
- CARE AND CLEANING
- PREPARATION
- TROUBLESHOOTING TIPS
- PERFORMANCE DATA SHEET Model: XWF or XWFE
- MONOGRAM LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
MONOGRAM ZIP364NBVII French Door Freestanding Refrigerator Owner’s Manual
IMPORTANT SAFETY INFORMATION
WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using
your refrigerator, follow these basic safety precautions:
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This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.
-
Unplug the refrigerator before making repairs or cleaning.
NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
NOTE: Repairs must be performed by a qualified Service Professional. -
Replace all parts and panels before operating.
-
Do not use an extension cord.
-
Keep flammable materials and vapors away from the refrigerator.
-
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
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To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.
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To avoid serious injury or death, children should not stand on, or play in or with the appliance.
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Children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.
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This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments; catering and similar non-retail applications.
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Connect to potable water supply only. A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals).
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Do not apply harsh cleaners to the refrigerator. Certain cleaners will damage plastic which may cause parts such as the door or door handles to detach unexpectedly. See the Care and Cleaning section for detailed instructions.
CAUTION To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.
- Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
- Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
- Do not touch the cold surfaces in the freezer compartment when hands are damp or wet, skin may stick to these extremely cold surfaces.
- Do not refreeze frozen foods which have thawed completely.
- In freezers with automatic ice makers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the freezer is plugged in.
WARNING FIRE OR EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility . However, it is also combustible . Adhere to the warnings below to reduce the risk of injury or property damage .
- When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
- Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.
- Dispose of refrigerator in accordance with the Federal and Local Regulations. The flammable refrigerant and insulation material used in this product require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your refrigerator.
- Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.
- To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or a metal or sharpedged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.
- Do not use electrical appliances inside the food storage compartment of the appliance.
- Do not use any electrical device to defrost your freezer.
Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations.
Flammable refrigerant used requires special disposal procedures. Contact your
local authorities for the environmentally safe disposal of your appliance.
WARNING FIRE OR EXPLOSION HAZARD
Keep flammable materials and vapors away from refrigerator. Failure to do so
can result in fire, explosion, or death.
WARNING Tip Over Hazard .
These appliances are top heavy, especially with any doors open, and must be
secured to prevent tipping forward which could result in death or serious
injury. Read and follow the entire installation instructions for securing the
appliance with the anti-tip system.
CONNECTING ELECTRICITY
WARNING ELECTRICAL SHOCK HAZARD
- Plug into a grounded 3-prong outlet
- Do not remove the ground prong
- Do not use an adapter
- Do not use an extension cord.
- Failure to follow these instructions can result in death, fire, or electrical shock.
- This appliance must be installed with a means in the fixed house wiring or circuit breaker for disconnecting the appliance from the electrical supply after installation.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord . For personal safety, this appliance must be properly grounded .
The power cord of this appliance is equipped with a 3-prong (grounding) plug
which mates with a standard 3-prong (grounding) wall outlet to minimize the
possibility of electric shock hazard from this appliance. Have the wall outlet
and circuit checked by a qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal
responsibility and obligation to have it replaced with a properly grounded
3-prong wall outlet. Do not use an adapter.
The refrigerator should always be plugged into its own individual electrical
outlet which has a voltage rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is
required. This provides the best performance and also prevents overloading
house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord. Always grip plug
firmly and pull straight out from the outlet.
Immediately discontinue use of a damaged supply cord. If the supply cord is
damaged, it must be replaced by a qualified service professional with an
authorized service part from the manufacturer.
When moving the refrigerator away from the wall, be careful not to roll over
or damage the power cord.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious
injury
IMPORTANT: Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous even if they will sit
for “just a few days.” If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance
- Take off the fresh food and freezer doors.
- Leave the shelves in place so that children may not easily climb inside.
CONTROLS
CONTROL PANEL
The control panel shows the set temperature of the fresh food, convertible and freezer compartments . The actual temperature will vary from the set temperature based on factors such as door opening, amount of food, defrost cycling and room temperature.
NOTE: Frequent door openings or a door left open for periods of time may increase the internal temperature of the freezer or refrigerator compartment temporarily. Before changing the temperature, press the Zone Select pad until you reach the zone you wish to adjust.
To change the temperature settings, press the (+) or(-) pads to desired temperature set point. Allow 24 hours for the refrigerator to reach the temperature you have set.
Temperature Ranges
Low High
34°F 42°F Refrigerator
1°C 6°C
-6°F +4°F Freezer
-21°C -16°C
For the Convertible Drawer, “+” or “-” must be tapped once to change the temperature preset. “Press again for change” is displayed on UI with first touch. After the first touch, only a single tap is necessary to switch between each preset zone.
Convertible Drawer Preset Zones:
Freezer (sync with freezer)
Ice Cream 10°F (-12°C)
Meats 29°F (-2°C)
Drinks 33°F (1°C)
Snacks 37°F (3°C)
Produce 41°F (5°C)
To turn off the cooling system press and hold both (+) and (-) pads for 3 seconds. Once complete, the display will show COOOLING OFF .
To turn the cooling system on, press either (+) or (-) pad and the display will show COOLING ON.
NOTE: Setting the controls to COOLING OFF stops cooling, but does not shut off electrical power to the refrigerator.
CHANGING DISPLAY TEMPERATURES FROM °F TO °C
To change between Fahrenheit and Celsius, press and hold the Zone Select and
(-) pads on the control panel for 3 seconds
TurboCool™
TurboCool™ rapidly cools the refrigerator to cool foods faster. Use Turbo
Cool™ when adding a large amount of food to the refrigerator, when putting
away foods after they have been sitting out at room temperature, or when
putting away warm leftovers. It can also be used if the refrigerator has been
without power for an extended period. Access Turbo Cool™ in the Smart HQ™ App
to activate the feature. The display will show tc. After 8 hours, or if Turbo
Cool™ is deactivated through the app, the refrigerator will return to the
original setting.
NOTE: The refrigerator temperature cannot be changed during TurboCool™. The freezer temperature is not affected while TurboCool™ is activated. When opening the refrigerator door during TurboCool™, the fans will continue to run if they have cycled on.
TurboFreeze™
Use TurboFreeze™ to quickly restore freezer temperatures after frequent door
openings. Access TurboFreeze™ in the SmartHQ™ App to activate the feature.
NIGHTTIME SNACK MODE
Use Nighttime Snack Mode to lower the level of the interior lights. Access
Nighttime Snack mode in the SmartHQ™ App to activate the feature.
DOOR ALARM
To turn the Door Alarm feature off, press DOOR ALARM once. The OFF light will
come on. To turn it on, press it again. When the DOOR ALARM is active, the
alarm will flash and beep if you keep the door open for more than 2 minutes.
The Door Alarm can be silenced by pressing any key. Alarm will sound again
after 5 minutes if the door is still open.
Adjust tone volume
To change the tone volume, press and hold DOOR ALARM until the display shows a
volume level. Pressing and holding DOOR ALARM again will toggle to the next
volume setting. Repeat to toggle through VOLUME HIGH, VOLUME LOW and VOLUME
OFF settings.
AUTOMATIC ICE MAKER
WARNING Connect to potable water supply only. A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals).
CAUTION To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
A newly-installed refrigerator may take 12–24 hours to begin making ice.
The icemaker will produce seven cubes per cycle— approximately 15 cycles in a
24-hour period, depending on freezer compartment temperature, room
temperature, number of door openings and other use conditions. If the
refrigerator is operated before the water connection is made to the icemaker,
turn the ice maker off by pressing and holding the Zone Select pad for 3
seconds. Ice Off will appear on the display. When water has been connected to
the water supply, turn the ice maker on by pressing and holding the Zone
Select pad for 3 seconds. Ice On will appear on the display. Throw away the
first full bucket of ice to allow the water line to clear. Be sure nothing
interferes with the sweep of the feeler arm. When the bin fills to the level
of the feeler arm, the icemaker will stop producing ice. It is normal for
several cubes to be joined together. If ice is not used frequently, old ice
cubes may become cloudy, taste stale, shrink and stick together.
ACCESSING THE ICEMAKER AND ICE STORAGE BIN
The ice maker and ice bin are located on the left of the bottom drawer .
To remove the ice bin:
Open and fully extend bottom drawer, lift the bucket up, rotate clockwise 90º,
then pull out.
If the ice storage bin will be removed more than 2 minutes, turn the ice maker
off by pressing and holding the Zone Select pad until the Icemaker Off is
displayed. Remember to turn the ice maker back on by pressing and holding the
Zone Select pad until the Icemaker On is displayed.
XWF or XWFE WATER FILTER
WATER FILTER CARTRIDGE
The water filter cartridge is located in the CASE TOP ASSEMBLY at the top of
the unit. Select models use radio frequency identification (RFID) to detect
leaks and monitor filter status. The RFID technology is certified by the FCC.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
When to replace the filter cartridge
The filter cartridge should be replaced every six months or earlier if 170
gallons of water has been dispensed or the flow of water to the dispenser or
icemaker decreases. The main refrigerator control panel will display ORDER
WATER FILTER when the water filter has reached 90% of life. The display will
change to WATER FILTER EXPIRED after 100% of life.
Removing the filter cartridge
- Open the front cover of the enclosure to 90°. Locate filter and filter removal tool. Filter should be as shown.
- Rotate filter ¼ turn counterclockwise (use filter removal tool if needed).
- Pull filter toward you to remove.
NOTE: Water system will not function without filter in place.
CAUTION If air has been trapped in the system, the filter cartridge may be ejected as it is removed. Use caution when removing.
Installing the filter cartridge
- Locate blue arrow on filter. Rotate filter to align arrow as shown.
- Insert filter into position and rotate ¼ turn clockwise (use filter removal tool if needed).
- Return filter removal tool to mounting hook. Close the compartment door .
- In models with an internal water dispenser, dispense 2 gallons of water through the internal dispenser to remove air from the system. A newly installed filter cartridge will cause water to spurt and dribble until the air is out of the system.
- In models with no internal water dispenser, empty the ice bin immediately after changing the filter . After filter installation, the icemaker may not immediately produce ice, and the first bin of ice may be misshapen or discolored. Wait 6 to 12 hours so the system can purge air. Discard this ice. After filter Installation, water will spurt into the icemakerbody, which could lead to ice droplets around the icemaker. NOTE: It is normal for these droplets to appear discolored during the initial system flush. Normal color will return after 6 to 12 hours.
- On some models, if the water filter status does not update automatically, hold the “+” key on the control panel for 3 seconds to reset the water filter usage.
Filter bypass plug
To reduce the risk of property damage due to water leakage, you MUST use the
filter bypass plug when a replacement filter cartridge is not available. Some
models do not come equipped with the filter bypass plug. To obtain a free XWFE
bypass plug WR17X233825, call 800.444.1845. In Canada, call 888.880.3030. The
internal water dispenser (some models) and icemaker will not operate without
either the filter or bypass plug installed. The bypass plug is installed in
the same way as a filter cartridge.
Application Guidelines/Water Supply
Service Flow | 0.5 gpm (1.89 lpm) |
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Water Supply | Potable Water |
Water Pressure | 25-120 psi (172-827 kPa) |
Water Temperature | 33°F-100°F (0.6°C-38°C) |
Capacity | 170 gallons (643.5 liters) |
For the maximum benefit of your filtration system, Monogram Appliances recommends the use of GE Appliances-branded filters only. Using GE Appliancesbranded filters in Monogram refrigerators provides optimal performance and reliability. GE Appliances filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. Monogram Appliances has not qualified nonGE Appliances- branded filters for use in Monogram refrigerators and there is no assurance that non-GE Appliances-branded filters meet Monogram Appliances standards for quality, performance and reliability. If you have questions, or to order additional filter cartridges, visit our website at monogram .com . In Canada, monogram .ca
ODOR AND FRESHNESS FILTERS (On Some Models)
The Odor Filter is located behind the left humidity control pan, while the
Fresh Filter is located below it. Monogram recommends replacement of these
filters every 6 months or when odor becomes objectionable
When the filters reach 90% of life, ORDER AIR FILTER(S) will flash on the main control upon each door opening. At 100% of life, AIR FILTER(S) EXPIRED will be displayed.
To order new filters call 800 .444 .1845 . In Canada, call 800 .561 .3344 .
WR02X44345 | FRESH FILTER |
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WR02X44306 | ODOR FILTER |
WR01X44605 | AIR FILTER COMBO PACK (FRESH AND ODOR FILTER |
TO REPLACE THE FILTERS:
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Remove the left pan. (See page 16 for pan removal instructions).
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Remove the old Odor Filter by pulling to the right.
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Remove the replacement Odor Filter from the plastic wrapping. Insert the filter into the housing by sliding it in from the right. The filter will snap into place.
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Remove the old Fresh Filter by pulling gently towards the front of the refrigerator until the snaps release from the mounting pins.
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Remove the replacement Fresh Filter from the plastic wrapping. Insert the filter so that the snaps engage the mounting pins.
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Replace left pan. (See page 16 for pan replacement instructions.)
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Press and hold the hold the “-” key on the control panel for 3 seconds to reset the filter usage.
APPLIANCE COMMUNICATION
WI-FI Connect (for customers in the United States, its territories, and
Canada)
Your refrigerator has a Connected Appliance information label, as shown, and
can be connected to your WI-FI network, allowing it to communicate with your
smart phone for remote monitoring, control and notifications. Please visit
monogram .com/connect to learn more about connected appliance features, and to
learn what connected appliance apps will work with your Smart Phone. To use
your WI-FI, press the WI-FI pad on the control panel. The WI-FI symbol will
flash during the connection process. It will remain solid when a connection is
made. To turn off WI-FI, press and hold the WI-FI pad again.
Connected Appliance information label is located on the inside of the front
cover at the top of your refrigerator.
REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
INTERNAL WATER DISPENSER (On Some Models)
The water dispenser is located on the left wall inside the refrigerator.
To dispense water:
- Hold the glass against the pad.
- Keep the glass underneath the dispenser for 2-3 seconds after releasing the pad. Water may continue to dispense after pad is released.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser pad for at least 5 minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first 2 gallons (7.6 liters) of water.
NOTE: To avoid water deposits, the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.
DRAWERS/SHELVES/BINS
REFRIGERATOR – HUMIDITY CONTROLLED DRAWERS
The humidity controlled drawers contains a sliding control to let you control
the amount of cold air entering the drawers. Slide the control all the way to
the MORE setting and the drawer provides higher humidity levels recommended
for most leafy vegetables. Slide the control all the way to the LESS setting
and the drawer provides lower humidity levels recommended for most fruits.
Excess water that may accumulate in the bottom of the drawers should be
emptied and the drawers wiped dry.
REFRIGERATOR DRAWER REMOVAL
Drawers in the refrigerator will stop before coming all the way out, to help
prevent contents from spilling onto floor. To remove a drawer: Pull the drawer
out and press the snaps at the front of both sides to release the drawer. Lift
the front of the drawer up while pulling forward to move the pan free of the
back slide hooks. To replace a drawer: Place the back of the pan under the
hooks on the back of the slides. Rotate the drawer down until the front snaps
are securing the front of the pan.
ADJUSTABLE SHELVES
Tempered glass shelves in the refrigerator enable you to make efficient shelf
arrangements to fit your family’s food storage needs.
To remove shelves: Tilt shelf up at front, then lift it up and out of tracks on rear wall of refrigerator.
CAUTION Handle glass shelves carefully. Glass shelves and covers may break if exposed to impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
To replace shelves: Select desired shelf height. With shelf front raised
slightly, engage top lugs in tracks at rear of cabinet. Then lower front of
shelf until it locks into position.
DOOR BINS
All door bins are adjustable and can be moved up and down to meet your storage
needs.
To remove: Lift the bin up and slide it towards you.
CONVERTIBLE DRAWER
To adjust drawer dividers, grasp divider at the top and slide to the left or
right.
FREEZER DRAWER
To adjust drawer divider, grasp divider at the top, lift up, and slide to the
left or right.
This refrigerator offers an OU and CRC Sabbath mode that complies with standards set forth by Orthodox Union, the Central Rabbinical Congress, and Halacha Tech, and is 100% certified to the highest halacha standards. In order to enable the OU and CRC Sabbath mode, a separate Shabbos Keeper for Refrigerators must be connected to the refrigerator. The Shabbos Keeper can be purchased from zmantechnologies.com or geappliances.com. The only way to enable the OU and CRC Sabbath mode is with the purchase of the Shabbos Keeper for Refrigerators. The Shabbos Keeper connects to your refrigerator to automatically enable Shabbos compatible modes each week and before every holiday. The appropriate mode will automatically activate based on the Jewish calendar date for your location. When the Shabbos Keeper is properly connected to the refrigerator, the display will show SABBATH MODE
CARE AND CLEANING
Door handles and trim—Clean with a cloth dampened with soapy water. Dry with a soft cloth. Main Control—Clean with a glass cleaner and dry with a soft cloth. While cleaning, it is possible to activate key pads and change the unit settings and modes. If this happens, wait 2 minutes and then use the appropriate key pad touches to return the controls to the desired settings/modes.
Keep the outside clean . Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth. Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can damage the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish.
STAINLESS STEEL – Outside surfaces, door handles, and trim
NOTE: DO NOT allow stainless steel cleaner to come in contact with any
plastic parts such as trim pieces, handle hardware and liners. If
unintentional contact of cleaners with plastic parts does occur, clean plastic
part with a sponge and mild detergent mixed with warm water.
DO USE | DO NOT USE |
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Soft, clean cloth or sponge | Abrasive cloths, scrubbing sponges, scouring or |
steel wool pads
Mild detergent mixed with warm waterApproved stainless steel cleaners; Visit
the Monogramparts store for approved stainless steel cleaners: In the US:
monogram.com In Canada: monogram.ca Cleaners with oxalic acid such as Bar
Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish and
small blemishes on stainless steel surfaces only.| Abrasive powders or sprays
Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic or vinegar-
based cleaners Oven cleanersCleaners containing acetone (propanone)Any cleaner
with WARNING about plastic contact
CLEANING INSIDE
To help prevent odors, leave an open box of baking soda in the unit (on models
without an odor filter). Turn off power at the circuit breaker or fuse box
before cleaning . If this is not practical, wring excess moisture out of
sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution — about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.
Other parts of the refrigerator —including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts—can be cleaned the same way.
CAUTION Do not clean glass shelves or covers with warm water when they are cold . Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping . Tempered glass is designed to shatter into many small pieces if it breaks
CLEANING LED LIGHTED SHELVES (Some models)
If glass shelves with integrated LED lights are removed for cleaning, be sure
to protect the probes at the back of the shelves and do NOT support the
shelves by the probes or damage may occur. Do not immerse shelves in water.
PREPARING FOR VACATION
Turn the ice maker off by pressing and holding the Zone Select pad until Ice
OFF appears. Be sure to shut off the water supply to the refrigerator. For
long vacations or absences, remove food from the refrigerator. Set the control
to OFF, and clean the interior with a baking soda solution of one tablespoon
(15 ml) of baking soda to one quart (1 liter) of water. Leave the doors and
drawers open. For shorter vacations, remove perishable foods and leave
controls at regular settings. However, if the room temperature is expected to
drop below 60°F (16°C), follow the same instructions as for long vacations.
LIGHT BULB REPLACEMENT
For LED light replacement, visit monogram.com in the
US, or monogram .ca in Canada
PREPARATION
REFRIGERATOR LOCATION
- Do not install the refrigerator where the temperature will go below 55°F (13°C). It will not run often enough to maintain proper temperatures.
- Do not install the refrigerator where temperatures will go above 100°F (37°C). It will not perform properly.
- Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
- Install it on a floor strong enough to support it fully loaded.
For proper installation, the refrigerator must be placed on a level surface of hard material the same height as the rest of the flooring . This surface should be strong enough to support a fully loaded refrigerator, or approximately 1,500 lbs . (680 .39 kg) each . See the Installation Instructions for complete directions .
TROUBLESHOOTING TIPS
PROBLEM | POSSIBLE CAUSE |
---|---|
REFRIGERATOR DOES NOT OPERATE | May be in defrost cycle when motor does |
not operate for about 45 minutes.
Temperature control is set to Cooling OFF.
If interior light is not on, refrigerator may not be plugged in at wall
outlet.
The house fuse is blown/house circuit breaker is tripped. Replace fuse or
reset the breaker.
Unit master switch may not be turned on.
Sabbath Mode may be activated. Turn off the Sabbath Mode.
MOTOR OPERATES FOR LONG PERIODS OR CYCLES ON AND OFF FREQUENTLY (Modern
refrigerators with more storage space and a larger freezer require more
operating time. They start and stop often to maintain even temperatures.)|
Normal when refrigerator is first plugged in. Wait 24 hours for the
refrigerator to completely cool down.
Often occurs when large amounts of food are placed in refrigerator. This is
normal.
Door left open or package holding door open.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest setting. See Temperature Controls.
VIBRATION OR RATTLING (Slight vibration is normal.)| Refrigerator
may not be properly installed.
THUMPING SOUND WHEN DOOR IS CLOSED| This is a normal operating sound.
The mechanism that closes the door makes a slight thumping sound as it passes
over its lever point, at approximately 80 degrees.
Closing the door slowly will minimize the sound.
OPERATING SOUNDS| Normal fan air flow. Fan cools the compressor motor.
The fans change speeds in order to provide optimal cooling and energy savings.
These NORMAL sounds will also be heard from time to time:– You may hear a
whooshing or gurgling sound when the doors close. This is due topressure
equalizing within the refrigerator.– A water dripping noise may occur during
the defrost cycle as ice melts from the evaporator and flows into the drain
pan.– The flow of refrigerant through the refrigerator cooling coils may
make a gurgling noise like boiling water.– Water dropping on the defrost
heater can cause a sizzling, popping or buzzingsound during the defrost
cycle.– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.– The compressor may cause a
clicking or chirping sound when attempting to restart (this could take up to 5
minutes).– The electronic control board may cause a clicking sound when
relays activate to control refrigerator components.– Ice cubes dropping into
the bin.– The water valve will buzz and water will run in tubes when the
icemaker fills withwater or the internal water dispenser is used (on some
models).
PERFORMANCE DATA SHEET Model: XWF or XWFE
- System certified by IAPMO R&T against NSF/ANSI Standards 42, 53, 401, P473 for the reduction of claims specified on the performance data sheet and at iapmort.org.
- Actual performance may vary with local water conditions
Substance Tested for Reduction| Influent challenge concentration (mg/L)|
Maximum permissible product water concentration (mg/L)| Avg % Reduction
---|---|---|---
Chlorine Taste and Odor| 2.0 mg/L +/- 10%| N/A| 96.9
Chloramine Taste and Odor| 3.0 mg/L +/- 10%| 0.5| 96.9
Particulate, Class I| At least 10,000/mL| N/A| 91.4
Cysts| 50,000/L| N/A| >99.99
Lead| 0.15| 0.01| 98.85
Mercury| 0.006| 0.002| 96.3
Asbestos| 107 to 108 fibers/ L| N/A| >99
Toxaphene| 0.015 +/- 10%| 0.003| 86.95
VOC (Chloroform surrogate chemical)| 0.300| 0.015| 99.7
Alachlor| 0.050| 0.001| > 98
Atrazine| 0.100| 0.003| > 97
Benzene| 0.081| 0.001| > 99
Carbofuran| 0.190| 0.001| > 99
carbon tetrachloride| 0.078| 0.0018| 98
chlorobenzene| 0.077| 0.001| > 99
chloropicrin| 0.015| 0.0002| 99
2,4-D| 0.110| 0.0017| 98
dibromochloropropane (DBCP)| 0.052| 0.00002| > 99
o-Dichlorobenzene| 0.08| 0.001| > 99
p-Dichlorobenzene| 0.040| 0.001| > 98
1,2-dichloroethane| 0.088| 0.0048| 95
1,1-dichloroethylene| 0.083| 0.001| > 99
cis-1,2-dichloroethylene| 0.170| 0.0005| > 99
trans-1,2-dichloroethylene| 0.086| 0.001| > 99
1,2-dichloropropane| 0.080| 0.001| > 99
cis-1,3-dichloropropylene| 0.079| 0.001| > 99
dinoseb| 0.170| 0.0002| 99
Endrin| 0.053| 0.00059| 99
Ethylbenzene| 0.088| 0.001| > 99
ethylene dibromide (EDB)| 0.044| 0.00002| > 99
bromochloroacetonitrile| 0.022| 0.0005| 98
dibromoacetonitrile| 0.024| 0.0006| 98
dichloroacetonitrile| 0.0096| 0.0002| 98
trichloroacetonitrile| 0.015| 0.0003| 98
1,1-dichloro-2-propanone| 0.0072| 0.0001| 99
1,1,1-trichloro-2-propanone| 0.0082| 0.0003| 96
heptachlor (H-34, Heptox)| 0.025| 0.00001| >99
heptachlor epoxide| 0.0107| 0.0002| 98
hexachlorobutadiene| 0.044| 0.001| > 98
hexachlorocyclopentadiene| 0.060| 0.000002| > 99
Lindane| 0.055| 0.00001| > 99
methoxychlor| 0.050| 0.0001| > 99
pentachlorophenol| 0.096| 0.001| > 99
simazine| 0.120| 0.004| > 97
Styrene| 0.150| 0.0005| > 99
1,1,2,2-tetrachloroethane| 0.081| 0.001| > 99
Tetrachloroethylene| 0.081| 0.001| > 99
Toluene| 0.078| 0.001| > 99
2,4,5-TP (silvex)| 0.270| 0.0016| 99
tribromoacetic acid| 0.042| 0.001| > 98
1,2,4-Trichlorobenzene| 0.160| 0.0005| > 99
1,1,1-trichloroethane| 0.084| 0.0046| 95
1,1,2-trichloroethane| 0.150| 0.0005| > 99
trichloroethylene| 0.180| 0.0010| > 99
bromoform| 0.300| 0.015| 95
bromodichloromethane| 0.300| 0.015| 95
chlorodibromomethane| 0.300| 0.015| 95
xylenes| 0.070| 0.001| >99
Meprobamate| 400 +/- 20%| 60| 95.5
Atenolol| 200 +/- 20%| 30| 95.9
Carbamazepine| 1400 +/- 20%| 200| 98.6
DEET| 1400 +/- 20%| 200| 98.6
Metolachlor| 1400 +/- 20%| 200| 98.7
Trimethoprim| 140 +/- 20%| 20| 96.1
Linuron| 140 +/- 20%| 20| 96.6
TCEP| 5000 +/- 20%| 700| 98.1
TCPP| 5000 +/- 20%| 700| 98.1
Phenytoin| 200 +/- 20%| 30| 96
Ibuprofen| 400 +/- 20%| 60| 95.9
Naproxen| 140 +/- 20%| 20| 96.5
Estrone| 140 +/- 20%| 20| 97.1
Bisphenol A| 2000 +/- 20%| 300| 99.1
Nonyl phenol| 1400 +/- 20%| 200| 97.3
PFOA/PFOS| 1.5 mg/L +/- 10%| 0.07| 99.25
Application Guidelines/Water Supply Parameters
Service Flow | 0.5 gpm (1.89 lpm) |
---|---|
Water Supply | Potable Water |
Water Pressure | 25-120 psi (172-827 kPa) |
Water Temperature | 33°F-100°F (0.6°C-38°C) |
Capacity | 170 gallons (643.5 liters) |
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information.
NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary. Replacement Cartridge: XWF or XWFE. For estimated costs of replacement elements please visit our website at gewaterfilters.com.
WARNING To reduce the risk associated with ingestion of contaminants:
- Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system . Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts
NOTICE
To reduce the risk of water leakage or flooding, and to ensure optimal filter
performance:
- Read and follow use instructions before installation and use of this system.
- Installation and use MUST comply with all state and localplumbing codes.
- Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi (552 kPa), you must install a pressure-limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
- Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if youare uncertain how to check for this condition.
- Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100º F (38º C).
- Protect filter from freezing . Drain filter when temperatures drop below 33ºF (0.6ºC).
- Change the disposable filter cartridge every six months or sooner if you observe a noticeable reduction in water flow rate.
- Failure to replace the disposable filter cartridge at recommended intervals may lead to reduced filter performance and cracks in the filter housing, causing water leakage or flooding.
- This System has been tested according to NSF/ANSI 42, 53, 401 and P473 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42, 53, 401 and P473.
MONOGRAM LIMITED WARRANTY
Monogram.com
All warranty service is provided by our Factory Service Centers, or an
authorized Customer Care® technician. To schedule service online, visit us at
monogram .com/contact . In Canada, visit monogram.ca
Servicing your refrigerator may require the use of the onboard data port for diagnostics . This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance . If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service
For the period of | Monogram Appliances will replace |
---|---|
Limited two-year warranty | For two years from date of original purchase, |
we will provide, free of charge, parts and service labor in your home to
repair or replace any part of the refrigerator or freezer that fails because
of a manufacturing defect.
Limited five-year warranty| For five years from date of original
purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the sealed refrigerating system (the
compressor, condenser, evaporator and all connecting tubing) that fails
because of a manufacturing defect.
Limited additional sixth- through twelfth-year warranty on the sealed
system| For the sixth through twelfth year from the date of the original
purchase, we will provide, free of charge, replacement parts for any part of
the sealed refrigerating system (the compressor, condenser, evaporator and all
connecting tubing) that fails because of a manufacturing defect. You pay for
the service trip to your home and for service labor charges.
Limited thirty-day warranty on water filter cartridge (Water filter, if
included)| From the date of the original purchase we will provide, free of
charge, replacement parts for any part of the water filter cartridge that
fails because of a manufacturing defect. During this limited thirty-day
warranty, we will also provide, free of charge, a replacement water filter
cartridge.
What Monogram will not cover:
- Service trips to your home to teach you how to use the product.
- Replacement of house fuses or resetting of circuit breakers.
- Damage to the product caused by accident, fire, floods or acts of God.
- Failure of the product if it is used for other than its intended purpose or used commercially.
- Damage caused after delivery.
- Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities.
- Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.
- Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.
- Loss of food due to spoilage (in the USA only).
- Incidental or consequential damage caused by possible defects with this appliance.
- Product not accessible to provide required service.
- Damage caused by a non-GE Appliances brand water filter.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a Monogram Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
References
- Monogram Appliances
- 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>