Marshall 972MNTOR2B Monitor II Over Ear Wireless Bluetooth Noise Canceling Headphones User Manual

June 12, 2024
Marshall

Marshall Logo MONITOR II A.N.C.
USER MANUAL

LEGAL AND TRADEMARK NOTICE

  • Design of device and packaging are intellectual properties of Zound Industries International AB. © All Rights Reserved. Zound Industries International AB is hereinafter referred to as “Zound Industries”.
  • MARSHALL, Marshall Amps, their respective logos, “Marshall” and “Marshall” trade dress are trademarks and intellectual property of Marshall Amplification Plc and may not be used without permission. Permission granted to Zound Industries.
  • The Bluetooth® wordmark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Zound Industries is under license.
  • Google Play and the Google Play logo are trademarks of Google LLC.
  • Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
  • All other trademarks are the property of their respective owners and may not be used without permission.
    For more legal information related to this product and to its use in your specific region, and for more detailed information about Zound Industries and partner & license information, please visit the website: www.marshallheadphones.com. The user is recommended to visit the website regularly for up-to-date information. Zound Industries International AB, Centralplan 15, 111 20 Stockholm, Sweden

DISCLAIMER

Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
The availability of third party services may need separate agreements between you and any third party and Zound Industries International AB do not take responsibility for the availability of such services.
Stated play time is calculated using a random selection of music, played at medium volume.
The information contained herein is correct at the time of publication, with reservation for editorial errors.
This product is software dependent and its functions and compatibility can change when updating the software.
Designed in Stockholm • Produced in China

GETTING STARTED

  1.  Push and hold the control knob until the LED indicator blinks blue.
  2.  Select MONITOR II from your audio device’s Bluetooth® list.
  3.  Download the Marshall Bluetooth app and follow the in-app instructions to setup the M-button, adjust ANC, customise the EQ settings and more.
    Get the Marshall Bluetooth app on Google Play or the App Store.
    It is recommended to charge the battery before using your headphones for the first time.

DEVICE LAYOUT

  1. Customisable M-button
  2.  ANC mode button
  3.  LED indicator
  4.  3.5 mm input
  5. USB-C port for charging
  6. Multi-directional control knob

THE CONTROL KNOB

Use the control knob on the right ear cap to control audio, start Bluetooth® pairing mode and turn the headphones on or off.

FUNCTION ACTION
POWER ON/OFF Push and hold for 2 seconds
PLAY/PAUSE Single-click
SKIP FORWARD Push to the right
SKIP BACK Push to the left
FAST FORWARD Push to the right and hold
REWIND Push to the left and hold
TURN UP THE VOLUME Push upwards
TURN DOWN THE VOLUME Push downwards
HANDLE CALLS Single-click to answer or end call Double-click to reject an

incoming call

THE LED INDICATOR

The LED indicator is located on the left ear cap and shows the headphones status:

LED STATUS HEADPHONES STATUS
RED-ORANGE-YELLOW-GREEN Charging (0-100% battery level)
WHITE LIGHT BLINKING EVERY 5TH SECOND Powered on, connected to a Bluetooth®

device with audio paused
WHITE BLINKING| Searching for previously paired devices
BLUE BLINKING| Bluetooth pairing mode
OFF| Power off or playing via Bluetooth

CHARGING YOUR HEADPHONES

When the battery charge is low, an alert will sound.
Plug your headphones into a USB power source via the USB-C cable to charge the battery. A full battery recharge takes approximately 2 hours, and 15 minutes of charging can get you up to 5 hours of wireless playtime.

THE ANC MODE BUTTON

Monitor II A.N.C. utilise Active Noise Cancelling (ANC) technology that continuously pinpoints and measures ambient noise to control how much of the outside world you hear.
There are two ANC modes.

  •  Active noise cancelling – Block out the noise and focus on what is playing.
  • Monitoring mode – Let the outside world in to engage in a conversation or listen to an announcement.

Use the ANC button to quickly change between modes.

  1. Short press toggles Active noise cancelling and Monitoring mode
  2. Push and hold for 2 seconds to turn ANC off or on

The level of noise cancelling and monitoring can be adjusted in the Marshall Bluetooth app.

THE M-BUTTON

The M-button can be set to switch between three different equaliser presets or alternatively, your phones voice assistant or the Google Assistant.
Go to the Marshall Bluetooth app and configure the M-button from the M-Button settings menu
Note: Voice assistant may not be available in your country and requires a separate account/agreement between you and the third party service.

THE 3.5 MM INPUT

To use the Monitor II A.N.C. with a wired device, simply use the 3.5 mm cable included. Once connected, Bluetooth will disconnect for audio streaming. You can still use ANC, as long as your headphones are turned on.
When the 3.5 mm cable is disconnected, the headphones will try to reconnect with the last connected Bluetooth device.

TROUBLESHOOTING

PROBLEM CAUSE ACTION
CANNOT PAIR WITH A BLUETOOTH DEVICE The headphones are not in pairing mode.

Make sure the headphones are turned off. Push the control
knob for 4 seconds, until the LED indicator blinks blue. Select MONITOR II from your Bluetooth device list.
Your headphones are connected to the 3.5 mm lead.| Disconnect the 3.5 mm cable from your headphones before Bluetooth pairing
ANC IS NOT WORKING| Your headphones are not turned on.| Push the control knob for 2 seconds to turn on your headphones.
ANC is not on.| Push the ANC button for 2 seconds to turn ANC on.
Short-press the ANC button to toggle the ANC modes.
ANC level is turned down in the Marshall Bluetooth app.| Go to the Marshall Bluetooth app and set the level of the ANC in the ANC settings menu.
PROBLEM| CAUSE| ACTION
---|---|---
THERE ARE TWO INSTANCES OF MONITOR II IN THE BLUETOOTH DEVICE LIST| Monitor II A.N.C. uses two Bluetooth connections. One connection is for audio streaming and the other is a low energy Bluetooth connection for the app.| This is normal behaviour and no action is needed.
THE HEADPHONES ARE NOT RESPONDING| A software error has occurred.| Perform a hardware reset: Push and hold the M-button while pushing the control button downwards.

If the problem persists, perform a factory reset.
Note: This will delete all user settings and after the factory reset, the headphones need to be set up again.
Push and hold both the M-button and the control knob for 7 seconds until the LED indicator turns purple.

IMPORTANT  SAFETY INSTRUCTIONS

Not suitable for children under age three. Contains small parts, which may be a choking hazard.
Long-tenn exposure to loud music or sounds may cause hearing loss. To prevent possible hearing damage, do not listen at high volume levels for long periods.
** Electrical products, cables, batteries, packaging, and the manual, should not be mixed with general household waste. For proper recycling, please take these products to a designated collection point where they  will be accepted free of charge or return them to your local retailer. Correct product disposal saves resources and prevents negative effects on human health and the environment.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, dispose of defective rechargeable battery at special collection points or return them to your specialist dealer.
.WARNINGS**

  • Set your sound source to low volume before using the headphones.
  • Do not use these headphones when operating a motor vehicie, a bicycle, machinery or where your inability to hear outside sounds may present a danger to you or others.
  • Using these headphones limits your ability to hear noises around you, regardless of listening volume.
  • Keep away from fire, water, and high voltage equipment.
  • Donot modify, disassemble, open, drop, crush, punc- ture, or shred these headphones.
  • Do not heat above 113°F (45°C).
  • Do not short-circuit the internal battery or Its cells.
  • In the event of cell leakage, do not allow the liquid to come in contact with the skin or the eyes.
  • The internal battery is not end-user replaceable.

DISCLAIMER

The availability of third perty services may need separate agreements between you and any third party and Zound Industries International AB do not take responsibility for the availability of such services.
Stated play time is calculated using a random selection of music, played at medium volume.
The information contained herein is correct at the time of publication, with reservation for editorial errors. This product is software dependent and its functions and compatibility can change when updating the software.
Hereby, Zound industries International AS, declares that this product is in compliance with 2014/53/EU and the UK The Radio Equipment Regulations 2017 (SI2017/1206).
Maximum RF transmit power: Bluetooth (2402-2480 MHz) < 20 dBm The full text of the EU and UKCA declaration of conformity Is available at the folowing website: www.marshaltheadphones.com/doc
Designed in Stockholm » Produced in China

Legal Notive

Design of device and packaging are intellectual properties of Zound Industries International AB. © All Rights Reserved.
MARSHALL, Marshall Amps, their respective logos, “Marshail” and “Marshall” trade dress are trademarks and intellectual property of Marshall Amplification Pic and may not be used without permission. Permission granted to Zound Industries International AB. The Bluetooth® wordmark and logos are registered trademarks owned by the Bluetooth SIG, Inc, and any use of such marks by Zound Industries is under license.
Google and Google Play are trademarks of Googie LLC.  Apple, iPhone, and the Apple and AirPlay logos are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered inthe U.S. and other countries.  The trademark “iPhone” is used in Japan with a license from Aiphone K.K. {OS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the
operation of this device or its compliance with safety and regulatory standards.
Ail other trademarks are the property of their respective owners and may not be used without permission.
For more legal information related to this product and to its use in your specific region, and for more detailed information about Zound Industries and partner & license information, please visit the website: www.marshallheadphones.com. The user is recommended to visit the website regularly for up-to-date information.
Zound Industries International AB, Centralpian 15, 111 20 Stockholm, Sweden

FCC STATEMENT

FCC ID is located under the right ear cushion.
To remove, gently part the ear cushion from the headphone, starting from one side.
WARNING: Any changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules, Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received. including interference that may cause undesired operation. This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This device must not be co-located or operated in conjunction with any other antenna or transmitter.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates. uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

U.S responsible party, contact information:
Zound Industries USA, Inc.
260 W 39th Street Suite 1101, New York, NY 10018, USA
Telephone number: 646-214-1003
Complies with IMDA Standards DA106056Marshall 972MNTOR2B Monitor II Over Ear
Wireless Bluetooth Noise Canceling Headphones -Icon 2

References

Read User Manual Online (PDF format)

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