StarTech.com ST124HDVW Video Wall Splitter User Manual

StarTech.com ST124HDVW Video Wall Splitter

Product Diagram

Front View

1| HDMI Display Device LED Indicators| •          Solid Green when an HDMI Display Device is detected
---|---|---
2| HDMI Source Device LED Indicator| •          Solid Green when an HDMI Source Device is detected

Rear View

through a Network Switch using a Network Cable
4| HDMI Output Port| •          Connect four HDMI Display Devices

using HDMI M/M Cables

5| RS-232 Control Port| •          Connect to a Computer using a Serial Cable for Serial Control
6| HDMI Input Port| •          Connect an HDMI Source Device

using an HDMI M/M Cable

Connection Guide

Requirements

For the latest requirements and to view the full User Manual, please visit www.startech.com/ST124HDVW.

• HDMI Source Device x 1
• HDMI Display Device x 4
• HDMI M/M Cables (sold separately) x 5
• RS-232 Enabled Computer x 1
• RS-232 Cable x 1
• Network Device (ex. router, network switch) x 1
• Network Cable x 1
• (Optional) HDMI Locks x 4

Installation

Note: Ensure the HDMI Display Devices and the HDMI Source Device are powered off before you begin the installation. All HDMI Ports on the Splitter feature port locking capabilities. HDMI Locks (sold separately) are required to use this feature.

1. Connect an HDMI M/M Cable to the HDMI Output Port on the HDMI Source Device and to the HDMI Input Port on the Splitter.
2. Connect four HDMI M/M Cables to the HDMI Output Ports on the Splitter and to the HDMI Input Ports on the HDMI Display Devices. See Figure 1 to determine the HDMI Output Port configuration (ex. HDMI Output Port A on the Splitter corresponds with the top-left HDMI Display Device).
3. Connect an RS-232 Cable to the RS-232 Enabled Computer and to the RS-232 Control Port on the Splitter. See Figure 2 for pinout and default details.
4. Connect a Network Cable to the Network Device and to the Network Control Port on the Splitter.
5. Connect the Universal Power Adapter to an available Power Source and to the Power Adapter Port on the Splitter.
6. Power on the HDMI Display Devices and the HDMI Source Device.

Operation

VideoWallApp PC Tool

1. Connect the Splitter and the Computer to the same Network.
2. Launch the VideoWallApp application.
3. Select the Connection tab.
4. If there are multiple Splitters connected to the same Network: Select the Name of the Splitter and the desired connection Type, either RS-232 or Telnet.

• Select the Layout
  In the upper left-hand corner select the layout of the HDMI Display Devices. This can be done manually by selecting the number of Columns and Rows. Alternatively, click on the Quick Selection button to select a preset layout.

• Add or Remove Bezels
  To add a bezel, select Bezel On/Off. Enter the bezel values for the Horizontal and Vertical bezels. Select Set to apply these settings.

• Firmware Updates
  To update the Firmware or perform a Factory Reset select the Settings tab then the System tab. Select Update for a Firmware Update and Reset for a Factory Reset.

• Network Information
  To check the MAC Address, and to change the IP Mode, IP Address, Subnet Mask, Default Gateway, and DNS Server Address, select the Network tab and make the appropriate changes.
  Note: When the IP Mode and/or IP Address are reset the Splitter will automatically disconnect. The Splitter must be reconnected by selecting the ID Name of the Splitter.

• EDID and HDCP Settings
  To adjust the EDID and/or HDCP Settings, or to view the sync status of the HDMI Source Device, select the Input tab and select the appropriate settings under the dropdown menus. Select Save to save the new settings. Alternatively, click Save to All Units to apply the changes to all of the connected Splitters.

• Volume Adjustment
  To control the volume of the HDMI Display Devices select the Output tab then select the Audio Icon and adjust the volume to the desired level.

Serial Control

1. Connect to the Splitter using a third-party Serial Client.
2. Enter the commands found in the Serial and Telnet Commands section.

Telnet Control

1. Connect the Splitter and the Computer to the same network.

2. Access the Command Line Interface (CLI). See the table below to determine how to open the CLI based on the Operating System.
   Accessing the Command Line Interface (CLI)

   Windows® 7| 1. Click Start

2.     Type “ cmd ” in the search field.

3.     Press Enter.

Windows® XP| 1.     Click Start.

2.     Select Run.

3.     Type “ cmd ”.

4.     Press Enter.

macOS® X| 1.     Click Go.

2.     Select Applications.

3.     Select Utilities.

4.     Select Terminal.

3. Type Telnet followed by the IP Address of the Splitter and press Enter. The default IP Address of the Splitter is 192.168.1.50.
4. Enter the commands found in the Serial and Telnet Commands section.

Serial and Telnet Commands

•     N1 = {Command name}

get model name| •     Show the Splitter model name
get fw ver| •     Show the Splitter firmware version
set update mcu| •     Set Splitter Firmware Update
set factory default| •     Factory Reset
set ip mode N1| •     Set IP Address mode

•    Available values for N1:

•    0 [Static IP Mode]

•    1 [DHCP Mode]

get ip mode| •     Show current IP Address assignment mode
get ipconfig| •     Show IP Address configuration
---|---
set ipaddr N1| •     Set the static IP Address

•    N1 = X.X.X.X [X = 0 ~ 255]

get ipaddr| •     Show current IP Address
set netmask N1| •     Set the Static Netmask:

•    N1 = X.X.X.X [X = 0 ~ 255]

get netmask| •     Show the current Netmask
set gateway N1| •     Set the Static Gateway Address:

•    N1 = X.X.X.X [X = 0 ~ 255]

get gateway| •     Show the Gateway Address
get in 1 sync status| •     Show the Connection Status of the

HDMI Source Device:

•    Available values for N1:

•    0 [No sync]

•    1 [Sync active]

set in 1 edid N1| •     Set input EDID Type:

•    Available values for N1:

•    1 [EDID_FHD_2CH]

•    2 [EDID_FHD_MCH_Bitstream]

•    3 [EDID_UHD_2CH]

•    4 [EDID_UHD_MCH_Bitstream]

•    5 [EDID_VHD_2CH]

•    6 [EDID_VHD_MCH_Bitstream]

•    7 [USER1]

•    8 [Sink A]

•    9 [Sink B]

•    10 [Sink C]

•    11 [Sink D]

---|---
get in 1 edid| •     Show EDID Type
set edid 7 name N1| •     Set user EDID Name:

•    {Name} [32 characters max]

get edid 7 name| •     Get user EDID Name
set in 1 hdcp mode N1| •     Set input HDCP Mode for the HDMI Source Device:

•    Available values for N1:

•    0 [Disable]

•    1 [Follow in]

•    2 [Follow out]

•    Available values for N1:

•    0 [Off ]

•    1 [HDCP1.x]

•    2 [HDCP2.2]

get out N1 hdcp status| •     Show HDCP Mode of the HDMI Display Devices

•    Available values for N1:

•    a ~ d [Output port]

•    Available response:

•    0 [Off ]

•    1 [HDCP1.x]

•    2 [HDCP2.2]

•    3 [HDCP1.x failed]

•    4 [HDCP2.2 failed]

set audio out mute N1| •     Set Audio Output Mute:

•    off [unmute]

•    on [mute]

get audio out mute| •     Show Audio Output Mute status
get out N1 sync status| •     Show the HDMI Display Device link status

•    Available values for N1:

•    a ~ d [Output port]

•    Available response:

•    0 [No sync]

•    1 [Sync active]

---|---
set out osd info display N1| •     Set HDMI Display Device sync OSD

information:

•    Available values for N1:

•    off

•    on

•    inf

get out osd info display| •     Show HDMI Display Device sync OSD

information

set video wall layout N1 N2| •     Set Video Wall Horizontal and Vertical

maximum HDMI Display Device count:

•    Available values for N1:

•    1~15 [horizontal]

•    Available values for N2:

•    1~15 [vertical]

get video wall layout| •     Show Video Wall Horizontal and Vertical maximum HDMI Display Device count
set video wall h bezel compensation N1| •     Set Video Wall Horizontal and Vertical Bezel Compensation

•    Available values for N1:

•    0~50 [bezel value]

---|---
get video wall h bezel compensation| •     Show the Video Wall Horizontal Bezel Compensation
set video wall v bezel compensation N1| •     Set the Video Wall Vertical Bezel Compensation

•    Available values for N1:

•    0~50 [bezel value]

get video wall v bezel compensation| •     Show the Video Wall Vertical Bezel Compensation
set video wall bezel mode N1| •     Set Video Wall Bezel Mode on/off

•    Available values for N1:

•    off

•    on

get video wall bezel mode| •     Show the Video Wall Bezel Mode
set video wall unit index N1| •     Set Video Wall Index Number

•    Available values for N1:

•    0~15

get video wall unit index| •     Show Video Wall Index Number
set user N1 edid data N2| •     Upload a new EDID (in HEX format)

Warranty Information

This product is backed by a two-year warranty. For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees, or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

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It’s a promise. StarTech.com is your one-stop source for every connectivity part you need. From the latest technology to legacy products — and all the parts that bridge the old and new — we can help you find the parts that connect your solutions. We make it easy to locate the parts, and we quickly deliver them wherever they need to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to the products you need in no time. Visit www.startech.com for complete information on all StarTech.com products and to access exclusive resources and time-saving tools. StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.

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Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and Other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgment elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric lines under power.
• Cables (including power and charging cables) should be placed and routed to avoid creating electricity, tripping, or safety hazards.

FREQUENTLY ASKED QUESTIONS

What is the StarTech.com ST124HDVW Video Wall Splitter used for?

The StarTech.com ST124HDVW Video Wall Splitter is used to display one HDMI source on up to four HDMI displays arranged in a video wall configuration.

Does the ST124HDVW Video Wall Splitter support 4K resolution?

Yes, the ST124HDVW Video Wall Splitter supports 4K Ultra HD resolution, providing crystal-clear video quality.

How do I control the video wall configuration with the ST124HDVW?

The ST124HDVW Video Wall Splitter does not have built-in control functionality. You will need to use separate video wall controllers or compatible devices to manage the display configuration.

Can I cascade multiple ST124HDVW splitters for a larger video wall setup?

Yes, you can cascade multiple ST124HDVW splitters to create a larger video wall with more displays.

What video wall layouts are supported by the ST124HDVW?

The ST124HDVW supports various video wall layouts, including 2x2, 1x2, and 1x4 configurations.

Does the ST124HDVW support audio output along with video?

Yes, the ST124HDVW Video Wall Splitter supports both HDMI video and audio output.

What is the maximum cable length supported by the ST124HDVW?

The maximum cable length supported by the ST124HDVW for HDMI connections is generally 15 meters (49 feet).

Does the ST124HDVW require an external power source?

Yes, the ST124HDVW requires an external power adapter to function correctly.

Can I use the ST124HDVW with non-HDMI sources, such as DisplayPort or VGA?

No, the ST124HDVW is designed specifically for HDMI sources and displays.

Is the ST124HDVW compatible with HDCP (High-bandwidth Digital Content Protection)?

Yes, the ST124HDVW is HDCP compliant, allowing you to stream protected content without any issues.

Can I use the ST124HDVW with a single HDMI display instead of a video wall setup?

Yes, you can use the ST124HDVW to split the HDMI signal to a single display as well.

Does the ST124HDVW support 3D content?

Yes, the ST124HDVW supports 3D content when connected to compatible 3D displays.

Can I use the ST124HDVW with a mixed resolution video wall setup?

Yes, the ST124HDVW can handle mixed resolution displays in a video wall configuration.

How do I switch between different video sources when using the ST124HDVW?

The ST124HDVW does not have built-in switching capabilities. You will need to connect the desired video source directly to the input of the splitter to display it on the video wall.

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