openpath Single Door Controller Installation Guide

openpath Single Door Controller Installation Guide

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REVISIONS

updates:l  Openpath Embedded USB Smart Reader support: FOR MORE INFORMATION on page 4, WIRING OPENPATH READERS on page 8l  European (EU) Partner Center Control Center: CREATE SDC on page 12

BEFORE YOU START

This Installation Guide explains how to install and configure the Openpath Embedded USB Smart Reader (SDC) as part of an Openpath Access Control system.

CONDUCTING SITE SURVEYS

Before installing Openpath hardware, conduct a customer site survey to determine the following:

• How many entries need to be configured (e.g. doors, gates, and elevator floors)
• Whether you’re using legacy wiring or new wiring
• What kind of electronic entry mechanisms, Request to Exit (REX) mechanisms, and door contact sensors will be used and their power requirements.
• Whether you’re providing backup batteries for the SDCs. See SELECTING A BACKUP BATTERY on page 6.
• Whether you’re supporting a legacy access control panel for mobile gateway

FOR MORE INFORMATION

• Openpath Smart Reader Datasheet
• Openpath Embedded USB Smart Reader Datasheet
• OPENPATH ACCESS CONTROL USER GUIDE FOR ADMINISTRATOR WEB PORTAL
• OPENPATH ACCESS CONTROL SYSTEM INSTALLATION GUIDE
• Openpath Embedded USB Smart Reader Installation Instructions (included in the box)

For additional product and support documentation, see support.openpath.com.

INSTALLATION

NETWORK REQUIREMENTS

An Ethernet connection with DHCP can be used to connect the SDC to the Local Area Network (LAN). You also need to configure firewall settings to communicate with the Openpath system, which uses the following outbound ports:

• TCP port 443
• UDP port 123

Note: If using an external DNS server, the outbound UDP port 53 must also be open.

To support Wi-Fi unlocking from the mobile app, the inbound TCP port 443 of the SDC must be available from within the LAN. Inbound port forwarding on the router, firewall, or NAT device is not required.

The SDC also supports Wi-Fi connections. Refer to NETWORK SETTINGS on page 17.

POWER REQUIREMENTS
The Openpath SDC can be powered with PoE, PoE+, and/or an external 12-24V supply. The SDC will automatically switch to the higher voltage source if both PoE and an external source are available. Openpath recommends using a backup battery in case of power failures on the external 12-24V supply or the PoE supply.

Operating Voltage: 12-24VDC
Input Rating: 12V @ 2A (min) or 24V @ 1A (min)

Output Ratings:

• Power Out connector can supply up to 100mA @ 12V or 50mA @ 24V
• 2 reader ports, max power output: 250mA @ 12V each
• 2 relays, max power output:
  • PoE: Max 3W combined output (e.g. 250mA @ 12V or 125mA @ 24V)
  • PoE+: Max 9W combined output (e.g. 750mA @ 12V or 375mA @ 24V)

SELECTING A BACKUP BATTERY

While not required, Openpath recommends having a backup battery in case of power outages. The size of battery depends on your setup and how long you want to power the system.

Table 1 Power requirements (24V)

Assuming an external 24V power supply, an SDC configured with two Openpath Readers and locking hardware uses about 1.1 Amps. To keep the system running for 3 hours with all entries engaged, you need 1.1A x 3 hours = 3.3 AH, so two 12V 4AH sealed lead acid (SLA) or gel cell batteries in series.

MOUNTING INSTRUCTIONS
The SDC can be mounted a few different ways: on a single or double gang box or on drywall.

INSTALL ON A STANDARD US 1-GANGE BOX

1. Use two 6-32 screws (A) to attach backplate (B) to gang box. Recommended: Use the provided drywall screws (C) and anchors (not shown) on drywall for added stability.
2. Snap on main housing (D) to backplate (B).
3. On the right side of the main housing (D), ensure that the two edge clips fit into their respective notches on the backplate (B).
4. Press firmly on the main housing (D) to snap into place.
5. Partially unscrew the pre-installed M4 set screw (E) to secure main housing (D) to backplate (B).
6. Use the cable slot (F) to hold cables while wiring; see STANDARD WIRING CONFIGURATION on page 10.
7. Snap on front cover (G).

Note: For a double gang box, follow the directions above, using additional 6-32 screws.

Figure 1 Mounting SDC to wall

1. Use the provided drywall screws (C) and anchors (not shown) to attach backplate (B) to wall.
2. Snap on main housing (D) to backplate (B).
3. On the right side of the main housing (D), ensure that the two edge clips fit into their respective notches on the backplate (B).
4. Press firmly on the main housing (D) to snap into place.
5. Partially unscrew the pre-installed M4 set screw (E) to secure main housing (D) to backplate (B).
6. Use the cable slot (F) to hold cables while wiring; see STANDARD WIRING CONFIGURATION on page 10 .
7. Snap on front cover (G).

MONITOR TAMPER ALERTS
The front cover of the SDC has a built-in tamper sensor and will report tamper events when the cover is removed. You can monitor tamper events using the Tamper Detector State Changed alert. Refer to How do I set up alerts?

WIRING OPENPATH READERS
Openpath Readers and SDCs communicate via RS-485. The following wire types are compatible, listed in the order of preference which impacts distance

• Shielded CAT6A (recommended, additional two pairs can be used for sensors)
• Shielded CAT6
• Shielded RS485 w/22-24AWG (lower gauge, thicker wire is better)
• Shielded CAT5
• Unshielded CAT6
• Unshielded CAT5
• Shielded 22/6
• Unshielded 22/6

Ideally, use one twisted pair for GND and VIN (power) and one twisted pair for +B and -A (data).

Note: The Openpath Embedded USB Smart Reader can be wired via RS-485, or connected using the micro USB port and the cable provided in the box. Only one method, RS-485 or micro USB port, can be used at the same time. For more information, see the Openpath Embedded USB Smart Reader Datasheet and the Openpath Embedded USB Smart Reader Installation Instructions (included in the box). The Openpath Embedded USB Smart Reader supports only Openpath Mifare or DESFire EV3 card credentials. Mobile credentials are not supported at this time

WIRING INFORMATION

Primary ACU Connection

PIGTAIL color| Name (short)| Name (full)
Gray| GND| Ground (RTN)
Blue| +B| RS485-B
Violet| -A| RS485-A
Orange| VIN| +12V IN
Connection to 3rd party wiegand reader

Red| VO| Wiegand Voltage
Black| GND| Wiegand RTN
Green| WDO| Wiegand Data 0
White| WIDI| Wiegand Data 1
Brown| LED| Wiegand LED
Yellow| Buzzer| Wiegand Buzzer

Recommended maximum cable length: 300 ft (91 m) with CAT6 or 500 ft (152 m) if two wire pairs are used for GND and VIN (power).

For shielded wiring: Connect one side of the drain wire (the shield around the wires) to the GND terminal on the SDC. Both the shield and the GND wire can share the same GND terminal. Do not connect the other side of the shield to anything.

For standard reader installation: We recommend that you install a 1-Gang 20 CU box in order to flush-mount the reader. Alternatively, the reader may also be surface  mounted with the included back plate

Note: For elevators, all relays and readers must be connected to the same SDC. If you need more than four access controlled floors or readers, add the Openpath Elevator Expansion Module.

WARNING: Always remove power from the SDC and locking hardware when wiring readers and other devices. Failure to do so can damage the SDC.

STANDARD WIRING CONFIGURATION

WIRING FAIL SAFE AND FAIL SECURE LOCKING HARDWARE

Fail safe and fail secure are ways of configuring locking hardware:

• Fail safe hardware unlocks when power is interrupted.
• Fail secure hardware locks when power is interrupted.

VOLTAGE SWITCHES

WARNING: Remove the DC Input Power and PoE before changing the voltage of the relays.

To power locking hardware without an external supply (Wet Relay), select 12V or 24V, and connect locking hardware to NO and GND (for fail secure locks) or NC and GND (for fail safe locks)

To use external power, select DRY and use NO or NC and C, and wire to external supply

PROVISIONING THE SDC

Provisioning the SDC means registering it in the Control Center and getting it up and running with the latest firmware. You will need to re-provision in the case of RESETTING THE SDC on page 20.

Note: If you’re provisioning SDCs for a customer account, the customer org needs to be created first

REQUIREMENTS

• Meet all NETWORK REQUIREMENTS on page 5.
• Connect the ACU to the Internet via Ethernet.
• Install the Open Admin app.
  • iOS App Store
  • Google Play™ Store
• If using a laptop instead of the app, the laptop must be on the same network as the SDC. If you have a VLAN, make sure the laptop is on the same VLAN as theSDC.
• If using a laptop running Microsoft™ Windows or Linux®, you must download the
• Tunes app. The provisioning process uses Bonjour software that comes with
• Tunes. Optionally, you can download iTunes and use an archive utility to extract and install only the Bonjour MSI

CREATE SDC
Before you can provision an SDC using the Open Admin app, you must first create an SDC in the Control Center.

ADD MULTIPLE SDCS USING QUICK START OPTION

1. Go to control.openpath.com/login and log in. To access the European Partner Center, go to control.eu.openpath.com/login.

2. Go to Administration > Quick start.

3. Enter a Site Name and any other relevant site information.
   a. In Organization Language, select the preferred language for the emails sent by the system.
   b. Click Next.

4. Enter the number of controllers located at your site:
   a. Enter names for the controllers.
   b. In Controller Type, select Single Door Controller (SDC).
   c. If your SDC also connects to an expansion board, add the appropriate types in EXPANSION BOARDS:

   • Openpath 4-Port Expansion
   • Openpath 8-Port Expansion
   • Openpath 16-Port Elevator
     Tip: This configuration is most common with the Core Series Smart Hubs.
     d. Click Next

5. Enter the number of readers connected to the controllers. Enter their names and click Next.

6. Review your site details and click Confirm & Submit. It may take a few minutes for setup to complete.

ADD ONE SDC

1. Go to Devices > ACUs.

2. To add a new SDC, click the Add ACU button in the upper-right corner.

3. Enter a name for the SDC.

4. In Controller Type, select Single Door Controller (SDC).

5. If your SDC also connects to an expansion board, add the appropriate types in EXPANSION BOARDS:

6. Openpath 4-Port Expansion

7. Openpath 8-Port Expansion

8. Openpath 16-Port Elevator
   Tip: This configuration is most common with the Core Series Smart Hubs.

9. Click Save
   
   Figure 5 Create ACU

PROVISIONING STEPS

PROVISION THE SDC USING THE OPEN ADMIN APP

     | If powering using PoE, plug in Ethernet; if powering with an external power supply, plug in Ethernet and connect power to POWER IN.The Status LED will be solid cyan.
---|---
| In the Open Admin app, locate the org to which you’re provisioning hardware, either on the list or using search, then tap on the org name.
| Wait until the Status LED is solid blue , then press the Admin button (Figure 6 on page 16) on the SDC. Note: SDC will disconnect from the Open Admin app after 5 minutes of inactivity; press the Admin button again to reset the timer.
| When the Status LED is blinking purple , In the app, tap on the last four digits of the serial number for the SDC.
| When the Status LED changes to solid purple, tap Test Internet Connection and wait for a green YES to appear before proceeding to the next step.Note: This checks if the ACU/SDC can ping https://api.openpath.com/.If this step fails, refer to PROVISIONING STEPS on the previous page.
| If the Internet connection test is successful, tap Provision Devicein the app.
| Tap on the ACU Name that you want to provision to (this is the name of the SDC you created in the Control Center), then tap Yes to proceed.
| The Status LED will blink yellow; the app will send notifications when the SDC provision state changes from Unprovisioned to Provisioning in progress to Provisioning complete.
| When setup is complete, the Status LED will change to solid white.

TROUBLESHOOTING THE SDC

**| If at any point the Status LED blinks red , this indicates there is an issue connecting to the Internet. If attempting to set up using Wi-Fi, try switching to an Ethernet connection.Refer to NETWORK REQUIREMENTS on page 5.
---|---
` **`| If at any point the Status LED is solid red , this indicates the SDC is in an error state. Go to the Devices dashboard in theControl Center and restart the services listed under Remote Diagnostics. If this doesn’t work, power cycle the SDC (remove power, wait 10 seconds, apply power). If the error persists, contact Openpath support.

Figure 7 SDC Admin button

TEST INTERNET CONNECTION
In the Open Admin app, you can tap Test Internet Connection to check if the SDC can ping https://api.openpath.com/health.

NETWORK SETTINGS

In the Open Admin app, you can configure network settings for the SDC. While wired Internet connections are preferred, you can configure the SDC to use Wi- Fi instead. The default interface for the SDC is Ethernet/wired connection. Ethernet and Wi-Fi connections can be DHCP (default) or can have a static IP address.

The SDC supports 2.4 GHz and 5 GHz Wi-Fi connections.

CHANGE NETWORK SETTINGS

1. Connect to the Core by pressing the Admin button again, if needed.
2. Connect to the SDC by pressing the Admin button again, if needed.
3. Tap on Network Settings.
4. Select Configure network manually.
5. Configure the network settings as needed. Set a static IP address or set a preferred DNS server.
6. Tap Save on the top-right corner.

SET UP WI-FI ON THE SDC

1. Connect to the SDC by pressing the Admin button again, if needed.
2. Tap on Network Settings.
3. Tap on Wi-Fi IP Settings.
4. Enable Default Interface.
5. Tap on Pick Wi-Fi Network.
6. Choose your network and enter your password, then tap Connect.
   

COUNTRY SETTINGS
The country code on the SDC is automatically set up during initial connection and provisioning based on information from the Open Admin app of the installer. This setting cannot be changed by the installer. If you need to change the country code, please contact Openpath Support.

TROUBLESHOOTING

SDC LEDS
The Status LED on the Openpath SDC indicates the following:

| Solid White indicates the SDC is provisioned and functioning normally.
---|---
| Blinking Red indicates there is a problem with the Internet connection.
| Solid Cyan appears when the SDC is booting.
| Solid Yellow indicates that the SDC is restoring software; appears when you turn on the SDC for the first time.
| Blinking Yellow indicates that the SDC is updating software; appears when the SDC has been online for less than 24 hours.
| Solid Blue indicates that the SDC has finished booting and is ready for provisioning.
| Solid Purple indicates that the SDC is connected to the Open Admin app.
| Blinking Purple indicates the SDC is ready to connect to the Open Admin app.
| Solid Red indicates the SDC is in an error state. Refer to TROUBLESHOOTING THE SDC on page 16.

The Open path SDC has eight port LEDs and two power LEDs. The port LEDs indicate the following:

• Openpath Readers or Wiegand Readers
  • Solid: Normal operation
  • Blinking: Error state
• Sensors (including REX and Contact Sensors)
  • Solid: Active
  • Blinking: EOL shorted or cut
• Locking hardware (relays)
  • Solid: Relay is energized
  • Blinking: Fault detection

Figure 9 SDC Port LED descriptions

RESETTING THE SDC
SOFT RESET
To soft reset the SDC, disconnect power from the SDC, wait 10 seconds, then reconnect the power.

HARD RESET

WARNING: Only hard reset the SDC if absolutely necessary and if instructed by Openpath. This will clear all of the data off of the ACU and will require reprovisioning.

1. Disconnect power from the SDC.
2. Press the ADMIN button for 15 seconds (see Figure 6 on page 16).
3. While still pressing the ADMIN button, reconnect the power, and continue to hold the button for another 15 seconds until the Status LED turns yellow, then release.
4. Wait 15 minutes or until the Status LED turns blue before PROVISIONING THE SDC on page 11.

LEGACY WIRING
Sometimes legacy wiring (unshielded and straight through, rather than shielded twisted pair, often 22-6) results in slower connections and dropped packets between the Openpath Reader and SDC. To remedy this, you can switch GND and VIN with +B and -A connections on the SDC and readers to ensure the data pair (+B and -A) are using the alternate pair of legacy wires.

REGULATORY
All national and local electrical codes apply.

UL 294
The following performance levels are defined for the Openpath Single Door Controller, as per UL 294

Attack: Level I
Endurance: Level I
Line Security: Level I
Standby: Level I

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm should be maintained between the antenna of Openpath Smart Reader(s) and persons during operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the User will be required to correct the interference at his own expense.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

OP-2ESH-POE: FCC ID: 2APJV-2ESH

RF RADIATION HAZARD WARNING

To ensure compliance with FCC and Industry Canada RF exposure requirements, this device must be installed in a location where the antennas of the device will have a minimum distance of at least 20 cm from all persons. Using higher gain antennas and types of antennas not certified for use with this product is not allowed. The device shall not be co-located with another transmitter.

INDUSTRY CANADA NOTICE AND MARKING

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other Users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause  interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

WARNINGS

• Disconnect power before servicing.
• Do not plug into an outlet controlled by an on/off switch.

SPECIFICATIONS

Note: For the Openpath hardware specifications, refer to the product datasheets on page 4.

Table 2 Electrical specifications of Openpath hardware

24VOP-R2-STND: FCC ID: 2APJVOPR2LHF OP-R2-MULL: FCC ID: 2APJVOPR2LHF
Smart Readers (OP-RLF-STD, OP-RHF- STD, OP-RLF-MULB, OP-RHF-MULB, OP- R2LHF- STD, OP-R2LHF-MUL)| 12VDC, 0.25AOP-RLF-STD/MULB: FCC ID: 2APJVOPRLF OP-RHF- STD/MULB: FCC ID: 2APJVOPRHF OP-R2LHF-STD: FCC ID: 2APJVOPR2LHF
| OP-R2LHF-MUL: FCC ID: 2APJVOPR2LHF
4 Door Controller (OP-AS-01/OP- 4ECTR)| 10-14VDC, 1A
16 I/O Elevator Board (OP-16EM)| 12-24VDC, 0.35A @ 12V, 0.2 @ 24V
4-Port Board (OP-EX-4E)| 12-24VDC, 0.4A @ 24V
8-Port Board (OP-EX-8E)| 12-24VDC, 0.6A @ 24V
Access Control Core (OP-ACC)| 12-24VDC, 0.4A @ 12V, 0.2A @ 24V
Smart Hub with 12/24V Supply (OP- 4ESH-24V)| 120V, 0.7A or 230V, 0.3A, 50/60 Hz

References

• Avigilon Alta Control Center
• Avigilon Alta Control Center
• Openpath Access Control Customer & Technical Support
• api.openpath.com/health
• Avigilon Alta Control Center
• Openpath Access Control Customer & Technical Support
• How do I set up alerts?
• iTunes - Apple

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