COBY CETW527 TWS Earbuds with Charging Case User Manual

COBY CETW527 TWS Earbuds with Charging Case

Product Information

• Product Name: CETW527 TWS Earbuds With Charging Case
• Product Description: True Wireless Stereo Earbuds with a Charging Case
• Model Number: CETW527
• User Manual: Included (English and Spanish)

Product Usage Instructions

Charging the Charging Case:

1. Ensure the charging case is connected to a USB power source using the provided Type C charging port.
2. The lid of the charging case has a power indicator. When the case is fully charged, the indicator will show a steady blue light.
3. To check the remaining battery power of the charging case, take the earbuds out and place them back in the case. The power indicator will glow blue and indicate the power level.
4. If the case battery power level is low, it will flash red.

Charging the Earbuds:

1. If the earbuds’ battery is low, the earbuds’ status indicator will slowly flash red (with a tone notification).
2. To charge the earbuds, open the lid of the charging case, place the earbuds into the case, and close the lid. The earbuds will start charging.
3. When the earbuds are fully charged, the status indicator will show a steady red light.

Powering On/Off:
To power on the CETW527 Earbuds:

1. Take the earbuds out of the charging case. They will power on automatically.
2. Alternatively, you can manually power them on by pressing and holding the Multi-Function Button (MFB) on both earbuds for 5 seconds. The earbuds’ status indicators will flash red and blue alternately, accompanied by a power on tone notification.

To power off the CETW527 Earbuds:

1. Place the earbuds back in the charging case. They will power off automatically.
2. Alternatively, you can manually power them off by pressing and holding the Multi-Function Button (MFB) on a single earbud for 5 seconds. The earbuds’ status indicators will flash blue twice, accompanied by a power off tone notification.

Pairing:
There are two ways to pair the CETW527 Earbuds:

1. True Wireless Stereo Connection:
2. Take the earbuds out from the charging case and bring them close to each other.
3. When the earbuds are turned on, they will automatically enter True Wireless stereo pairing mode. The earbuds’ status indicators will flash red and blue alternately on both earbuds.
4. When the True Wireless Stereo connection is successful, the right earbud will be connected to the left earbud. The status indicator on one earbud will flash red and blue alternately, while the other earbud’s indicator will be off.
5. A connected tone notification will be heard.
6. Bluetooth Connection with Your Device:
7. After a successful True Wireless stereo connection, the CETW527 Earbuds will automatically enter Bluetooth pairing mode with your media device.
8. Turn on Bluetooth in your device’s settings and search for CETW527.
9. Tap CETW527 to connect.
10. When the earbuds are connected to a device, the status indicator on one earbud will flash red and blue alternately, while the other earbud’s indicator will be off.
11. A connected tone notification will be heard.
12. The earbuds will automatically be paired with your last successfully connected media device the next time they are turned on.

Music Mode Controls:
To play/pause music, press the Multi-Function Button (MFB) once on either earbud.

What’s In The Box

Overview

CETW527 True Wireless Stereo Earbuds

Left   Earbud

Right Earbud

Charging case for the CETW527

Charging

Charging the charging case

Notes:
To check the charging case’s remaining battery power, take the earbuds out of the charging case, then place the earbuds back in the charging case. If there is remaining battery power, the case power indicator will glow blue and indicate the power level. If the case battery power level is low, it will flash red.

Case power indicator

Charging your earbuds

When your earbuds battery is low, the earbuds status indicator will slowly flash red (with a tone notification). Open the lid of the charging case, then place the earbuds into the charging case and close the lid to start charging.

Powering on/off

Powering on
Your CETW527 Earbuds will power on automatically when taken out of the charging case. You can also power them on manually by pressing and holding the Multi-Function Button(MFB) on both earbuds for 5 seconds.

Powering off
Your CETW527 Earbuds will power off automatically when placed back in the charging case.

To power them off manually, press and hold the Multi-Function Button(MFB) on a single earbud for 5 seconds.

Pairing

True Wireless stereo connection
Take the earbuds out from the charging case, and bring the two earbuds next to each other. When the Earbuds are turned on, it will automatically enter True Wireless stereo pairing mode.

Enter True Wireless stereo pairing mode| Alternating flashing red and blue on both earbuds
---|---
When True Wireless Stereo connection is successful (the right earbud is connected to the left earbud).| Alternating flashing red and blue on one earbud, being off on the other earbud.
Connected tone notification

Bluetooth connection with your device
After a successful True Wireless stereo connection, your CETW527 will automatically enter Bluetooth pairing mode with your media device. Turn on Bluetooth in your device’s settings and search for “CETW527”, then tap “CETW527” to connect.

Pairing mode

| Alternating flashing red and   blue on one earbud, being off

on the other earbud.

---|---
Connected to a device (Successfully paired with your media device).|

Being off on both earbuds

Connected tone notification

The earbuds will automatically be paired with your last sucessfully connected media device next time they are turned on.

Controls

Music mode

Play/Pause

| ****

Press the MFB once on either earbud.

---|---
Next track| Quickly press the MFB twice on the right earbud.
Previous track| Quickly press the MFB twice on the left earbud.
Volume up| Quickly press the MFB three times on the right earbud.
Volume down| Quickly press the MFB three times on the left earbud.

Phone call mode

Voice Assistant mode

Activiate Siri / other voice assistant| Press and hold the MFB for 2 seconds on either earbud.
---|---
Exit| Press the MFB once on either earbud.

Troubleshooting

Your earbuds aren’t connecting to each other. The Earbud LED Indicators on both earbuds are alternat- ing between red and blue lights.

| First, reset the earbuds by taking out the earbuds from the charging base and then placing them back to check whether they are connected to each other. If they are not, open Bluetooth settings in your device and tap “ Forget device ” on “ CETW527 ”, then turn off Bluetooth in your device to manually ini- tiate the True Wire stereo connection. Please allow up to 30 seconds to connect if you are in a public area with interfering signals.

Your earbuds are connected to each other, but you cannot connect to your device (phone, laptop, tablet etc.)

| Ensure the earbuds are not currently con- nected to another device. If they are, open Bluetooth settings on those devices and tap “ Forget device ” on “ CETW527 ”. Confirm the device you would like to pair with is Blue- tooth enabled, please refer to that device’s user manual to confirm.

There is no response in the CETW527 earbuds.

| Firstly, check whether the battery power in earbuds are used up, if they are, charge the earbuds. If they are not, reset the earbuds by taking out the earbuds from the charging base and then placing them back.

You can only hear sound on one earbud.

| ****

Reset the earbuds by taking out the earbuds from the charging base and then placing them back.

Specifications

Model Name

| True Wireless Stereo Earbuds With charge case
Power Input| 5 V/1A (Charging case)

Charging time

| Up to 2 hours (Charging case) Up to 1.5 hours (Earbuds)
Playtime (Earbuds)| Up to 5 hours
Playtime (with charging case)| Up to 12 hours
Battery Type| Rechargeable Lithium-ion
Driver (full range)| 10 mm × 2
Range| 10m/33 ft
Bluetooth version| V 5.3
Dimension (Charging case)| 44 x 44 x 25 mm

1.73 x 1.73 x 0.98 inch

Weight (with charging case)| 29.1 g/ 1.03 oz

Safety Statement

Safety Precautions

1. Avoid dropping.
2. Do not disassemble this device.
3. Do not expose this device to rain or moisture or submerge in water.
4. Ideal temperatures are 0°C to 35°C. Avoid extreme temperatures.
5. Keep the device away from excessive heat, such as sunshine, fire or the like.
6. Do not use the device outdoors during thunderstorms.
7. Use original or certified cables.
8. Do not use any corrosive cleaner/oil to clean.
9. Keep out of reach of children. It contains small parts which may be a choking hazard.
10. Observe local laws and regulations while using the device.
11. To prevent damage to your device’s parts or internal circuits, do not use it in dusty, smoky, damp or dirty environments.
12. Do not use, store or transport the device where flammables or explosives are stored. Using your device in these environments increases the risk of explosion or fire.

Hearing Safety

1. To avoid hearing damage, do not listen for extended periods at high volume.
2. Do not turn the volume so high that you’re unable to hear your surroundings.
3. Do not use earphones while driving.
4. You should use caution or temporarily discontinue use in potentially hazardous situations.

FCC Statement

FCC ID: 2AMSOETW002
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a res-idential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter-ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio / TV technician for help.

FCC Radiation Exposure Statement:
The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Notice
This product complies with the radio interference requirements of the European Community.

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.

Disclaimer
All information, design, and specifications contained in this manual were correct at the time of this publication. As the product goes under continuous upgrades and changes, however, the final device may have slight differences. The contents of this manual are subject to change without prior notice, and Coby will not be liable for any errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this manual.
COBY COPYRIGHT© 2023 ALL RIGHTS RESERVED. COBY IS A REGISTERED TRADEMARK OF CBY HOLDINGS, LLC. MANUFACTURED BY SUMMIT ELEC-TRONICS LLC. USED UNDER LICENSE. CBY HOLDINGS, LLC DOES NOT MANUFACTURE THIS PRODUCT OR PROVIDE ANY MANUFACTURER’S WARRANTY OR SUPPORT. THE BLUETOOTH® WORD MARK AND LOGOS ARE REGISTERED TRADEMARKS OWNED BY THE BLUETOOTH SIG, INC. AND ANY USE OF SUCH MARKS BY SUMMIT ELECTRONICS LLC IS UNDER LICENSE. OTHER TRADEMARKS AND TRADE NAMES ARE THE PROPERTY OF THEIR RESPECTIVE
OWNERS.

Warranty

SUMMIT ELECTRONICS LLC One Year Limited Warranty
SUMMIT ELECTRONICS LLC LIMITED WARRANTY (“Warranty”) – For product Categories Listed in the Chart Below (as applicable, “Product”) Before returning your Product for service under this Warranty, please (i) read the instruction manual carefully. If you are still having trouble with your Product, please contact Technical Support at support@summitcegroup.com.

Warning:
Some Products may contain components that are small enough to be swallowed. Please keep out of reach of children.

Subject to the terms and conditions herein, SUMMIT ELECTRONICS LLC (hereinafter called “SUMMIT ELECTRONICS LLC”) warrants to the original purchaser of the Product (“Customer”) that for the applicable Warranty Period listed below, the Product will be free from defects in material or workmanship under normal, non-commercial use (“Defects”).

The warranty Period encompasses, as listed below, separate “Coverage Periods” for Parts and Labor, each Coverage Period for one year, beginning from the original date of Customer purchase. If Customer returns a defective Product (or any component thereof) during the applicable Warranty Period, SUMMITELECTRONICSLLC will, at its option, during the specified Coverage Periods for Parts and Labor (as applicable) either: (i) repair the Product (or, as applicable, any component thereof) or (ii) replace the Product (or, as applicable, any component thereof) with a new or refurbished Product (or, as applicable, any component thereof), in either case, free of charge to Customer for Parts and/ or Labor (as applicable) during the specified Coverage Period only, and excluding applicable shipping charges (noted below), for which the Customer is responsible. The foregoing states the Customer’s exclusive remedy and SUMMIT ELECTRONICS LLC’s sole liability for breach of the limited warranty contained herein.

This Warranty specifically excludes any Product (or, as applicable, any component thereof) that has been subject to or Defects resulting from: (a) any neglect or misuse by a Customer, an accident, improper application, violation of operating instructions for the product, any other Customer-induced damage, or the alteration or removal of any product serial number: (b) any modification or repair to Product (or, as applicable, any component thereof) by any party other than SUMMIT ELECTRONICS LLC or a party authorized in writing by SUMMIT ELECTRONICS LLC; (c) any damage to Product (or, as applicable, any component thereof) due to power surges, incorrect electrical voltage, misconnection 17 to any device, or malfunction of any device used with the Product (or, as applicable, any component thereof); (d) cosmetic damage to the Product (or, as applicable, any component thereof) caused by normal wear and tear; (e) shipping damage that occurs while the Product is in transit; (f) damage caused by heat sources, sunlight, electromagnetic conditions, or other climatic conditions; or (g) any acts of God. The product is sold to the Customer for personal, non-commercial use only. The product is not warranted for the Customer’s commercial or rental use.

In addition, Product is not warranted against failure, and should not be used by Customer for any application where (i) there is a risk that any data stored on Product will be breached or otherwise compromised, or (ii) the data stored on Product is relied upon for medical or lifesaving applications. SUMMIT ELECTRONICS LLC disclaims any Warranty for any of the foregoing uses to the fullest extent permitted by law. Customer assumes any and all risks associated with such uses of Product and agrees to indemnify SUMMIT ELECTRONICS LLC for any damages claimed against SUMMIT ELECTRONICS LLC for such uses. EXCEPT FOR EXPRESS WARRANTIES STATED ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY-LAW, THE PRODUCTS ARE PROVIDED “AS IS”, AND SUMMIT ELECTRONICS LLC DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY(I) OF ERCHANTABILITY, (II) OF FITNESS FOR A PARTICULAR PURPOSE, OR (III) OF NON- INFRINGEMENT OF THIRD-PARTY RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SUMMIT ELECTRO- NICS LLC BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS OR REVENUES, LOSS OR INACCURACY OF ANY DATA OR COST OF SUBSTITUTE GOODS, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE) AND EVEN IF SUMMIT ELECTRONICS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SUMMIT ELECTRONICS LLC’S AGGREGATE LIABILITY TO CUS-TOMER FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE CUMULATIVE PRODUCT FEES PAID BY THAT CUSTOMER FOR THE PRODUCT CAUSING THE DAMAGES, IF ANY.

This Warranty gives Custom-er specifics rights, and Customer may also have other rights that vary from jurisdiction to jurisdiction. To obtain Warranty service, Customer must email SUMMIT ELECTRONICS LLC Technical Support prior to making a Product re-turn. Customer must include with Product return the following items (failure to enclose any of these items may result in a delay in the processing of your Warranty claim): (i) a dated sales receipt that indicates the place of purchase, model number of Product, and amount paid; (ii) a detailed description of Cus-tomer’s problem with Product; (iii) Customer’s full name, phone number, and return address, and; (iv) a money order made out to SUMMIT ELECTRONICS LLC Electronics Corporation to cover return shipping charges to US destina-tions only, for the applicable dollar amount shown for the Product in the table above. SUMMIT ELECTRONICS LLC will not make return shipments to a P.O. Box. For shipping to international addresses, actual freight will be charged to Customer. Return your Product freight-prepaid in its original packaging, or packaging that affords an equal measure of protection. Please allow 4 to 6 weeks for the processing of your claim (6 to 8 weeks from November to February).

Adapters, Converters, Chargers, Headphones, Micro- phones, Cellular Accessories| $7.99
Alarm Clocks, Portable CD Players, Radios, Corded Telephones, MP3 Players, Digital Photo Frames (screen size less than 5”)|

$7.99

Portable Stereo Systems, Speaker Systems, Cordless Telephones, Home DVD Players| $14.99
Home Theater DVD Systems, Portable DVD Players, Portable Media Players, Digital Photo Frames (screen sizes 5” to 11”)|

$14.99

You must email SUMMIT ELECTRONICS LLC Technical Support prior to making a return.Please ask if you are unsure of which category your product falls under.

US destinations only.

Customer Service

Servicio al Cliente

• To get the best after-sales service, access the Contact webpage from the link: https://summitcegroup.com/pages/contact.
• Or email us at support@summitcegroup.com for return information and customer support!

For more information, please visit:

• https://summitcegroup.com.

References

• Group Publishing
• Summit Electronics LLC
• Summit Electronics LLC
• Contact – Summit Electronics

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