V I V O DESK-E3CTB-TN-TW-75 Corner Electric Desk Instruction Manual

: June 12, 2024
: V I V O

Table of Contents

V I V O DESK-E3CTB-TN-TW-75 Corner Electric Desk
Product Information
Package Contents
Product Usage Instructions
PRE-ASSEMBLY
TOOLS NEEDED
PACKAGE CONTENTS
ASSEMBLY STEPS
CONTROLLER
Troubleshooting
Documents / Resources

V I V O DESK-E3CTB-TN-TW-75 Corner Electric Desk

V-I-V-O-DESK-E3CTB-TN-TW-75-Corner-Electric-Desk-
product

Product Information

Product Name: Black 63 x 75 Corner Electric Desk
SKU: DESK-E3CTB/TN/TW-75
Weight Capacity: 176lbs (80kg)
Tools Needed for Assembly: Phillips Screwdriver, Level
Difficulty Level: Moderate

Package Contents

A (x1) Desktop Panel A
B (x1) Desktop Panel B
C (x1) Desktop Panel C
D (x1) Straight Outer Crossbar
E (x1) Short Corner Crossbar
F (x1) Long Corner Crossbar
G (x1) Angled Outer Crossbar
H (x1) Short Sync Rod
I (x1) Long Sync Rod
J (x2) Side Bracket
K (x1) Motorized Leg
L (x1) Right Leg
M (x1) Left Leg
N (x1) Connector Bracket
O (x1) Inner Crossbar
P (x2) Connector Bar
Q (x2) Connector Plate
R (x2) Foot
S (x1) Control Panel
T (x1) AC Adapter
U (x1) Extension Cable
V (x21) Anti-Vibration Pad
W (x2) Cable Clip
S-A (x18) M6x8mm Screw
S-B (x9) M6x35mm Screw
S-C (x43) ST5x16mm Screw
S-D (x6) M6x11mm Screw
T-A (x1) 5mm Allen Wrench
T-B (x1) 2mm Allen Wrench

Product Usage Instructions

Before beginning the assembly, make sure you have all the necessary parts listed above.
If any parts are missing or damaged, contact customer support for replacements.
If you are unsure about the installation or have any doubts about safety, it is recommended to call a qualified technician for assistance.
Ensure there are no missing or defective parts before proceeding with the assembly.
Do not exceed the weight capacity of 176lbs (80kg) to avoid serious injury.
Keep small parts away from children under 3 years old as they
pose a choking hazard. Adult supervision is required.
Follow the step-by-step assembly instructions provided in the video walkthrough available on the QR code or product link: vivo-us.com/products/desk-e3ctb-75
If you encounter any issues during assembly or have questions, contact the friendly product support team at help@vivo-us.com or call 309-278-5303.

PRE-ASSEMBLY

BEFORE YOU BEGIN

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED

ELECTRICAL WARNING

THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
OUTDOOR USE IS PROHIBITED.

WEIGHT CAPACITY

DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo- us.com/products/desk-e3ctn-75
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

TOOLS NEEDED

V-I-V-O-DESK-E3CTB-TN-TW-75-Corner-Electric-Desk-
fig-4

PACKAGE CONTENTS

Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us. V-I-V-O-DESK-E3CTB-TN-TW-75-Corner-Electric-Desk-
fig-5

NOTE: Extra Hardware Included

ASSEMBLY STEPS

STEP 1: Assemble Left Leg

Attach Straight Outer Crossbar (D) to Left Leg (M) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
Attach Side Bracket (J) to Left Leg (M) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).

STEP 2: Assemble Right Leg

Attach Angled Outer Crossbar (G) to Right Leg (L) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
Attach Side Bracket (J) to Right Leg (L) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).

STEP 3: Install Feet & Connect Motorized Leg

Attach Feet (R) to Left and Right Legs (M,L) using M6x35mm Screw (S-B) and 5mm Allen Wrench (T-A).
Connect Short Corner Crossbar (E) and Long Corner Crossbar (F) to Motorized Leg (K) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).

ASSEMBLY OPTION A | Left Side Extension

A-STEP 4 : Install Anti-Vibration Pads

Affix Anti-Vibration Pads (V) to the desk frame and Connector Bracket (N).

A-STEP 5: Assemble Desktop

Lay out the desktop panels in the configuration shown in the image with the pilot holes facing up. Use the pilot holes to verify the tops are in the correct orientation.
Connect Desktop Panels (A,B,C) together using Connector Bars (P), Connector Plates (Q), ST5x16mm Screws (S-C), and a Phillips Screwdriver.

V-I-V-O-DESK-E3CTB-TN-TW-75-Corner-Electric-Desk-
fig-14

A-STEP 6: Combine Leg Sections

Place the leg sections on the desktop assembly as shown with the mounting holes aligned with the desktop pilot holes. Attach Connector Bracket (N) to Angled Outer Crossbar (G) and Long Corner Crossbar (F) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A). Slide Inner Crossbar (O) into Short Corner Crossbar (E) making sure the slotted section is facing towards the motor. Slide the leg assembly with Straight Outer Crossbar (D) over Inner Crossbar (O). Make sure the frame mounting holes are aligned with the desktop pilot holes and fasten Inner Crossbar (O) using M6x11mm Screws (S-D) and 5mm Allen Wrench (T-A).

A-STEP 7: Secure Frame & Desktop

Secure the frame assembly to the desktop using ST5x16mm Screws (S-C) and a Phillips screwdriver. Attach Control Panel (S) to the desktop using ST5x16mm Screws (S-C) and a Phillips screwdriver.

A-STEP 8: Install Sync Rod

Insert the hex shaft end on Long and Short Sync Rods (I,H) into Left and Right Legs (M,L) making sure the metal retaining ring makes contact with the leg. Ensure all three legs are at the same height. If they are not, turn the sync rod clockwise to raise and counterclockwise to lower the legs.
Loosen coupling nuts on Sync Rods (I,H) and extend onto Motorized Leg (K). Tighten coupling nuts, then tighten both set screws on the end of Sync Rods (I,H) using 2mm Allen Wrench (T-B).

A-STEP 9: Connect Power Cables

Connect AC Adapter (T) and cable from Motorized Leg (K) to the back of Control Panel (S). If needed, use Extension Cable (U) for cable from Motorized Leg (K) to extend length. Use Cable Clips (W) to secure cables to the desktop.

ASSEMBLY OPTION B | Right Side Extension

B-STEP 4: Install Anti-Vibration Pads

Affix Anti-Vibration Pads (V) to the desk frame and Connector Bracket (N).

B-STEP 5: Assemble Desktop

Lay out the desktop panels in the configuration shown in the image with the pilot holes facing up. Use the pilot holes to verify the tops are in the correct orientation.
Connect Desktop Panels (A,B,C) together using Connector Bars (P), Connector Plates (Q), ST5x16mm Screws (S-C), and a Phillips Screwdriver.

B-STEP 6: Install Connector Brackets

Place the leg sections on the desktop assembly as shown with the mounting holes aligned with the desktop pilot holes. Attach Connector Bracket (N) to Straight Outer Crossbar (D) and Short Corner Crossbar (E) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A). Slide Inner Crossbar (O) into Long Corner Crossbar (F) making sure the slotted section is facing towards the motor. Slide the leg assembly with Angled Outer Crossbar (G) over Inner Crossbar (O). Make sure the frame mounting holes are aligned with the desktop pilot holes and fasten Inner Crossbar (O) using M6x11mm Screws (S-D) and 5mm Allen Wrench (T-A).

B-STEP 7: Secure Frame & Desktop

Secure the frame assembly to the desktop using ST5x16mm Screws (S-C) and a Phillips screwdriver. Attach Control Panel (S) to the desktop using ST5x16mm Screws (S-C) and a Phillips screwdriver.

B-STEP 8: Install Sync Rod

Insert the hex shaft end on Long and Short Sync Rods (I,H) into Left and Right Legs (M,L) making sure the metal retaining ring makes contact with the leg. Ensure all three legs are at the same height. If they are not, turn the sync rod clockwise to raise and counterclockwise to lower the legs.
Loosen coupling nuts on Sync Rods (I,H) and extend onto Motorized Leg (K). Tighten coupling nuts, then tighten both set screws on the end of Sync Rods (I,H) using 2mm Allen Wrench (T-B).

B-STEP 9: Connect Power Cables

Connect AC Adapter (T) and cable from Motorized Leg (K) to the back of Control Panel (S). If needed, use Extension Cable (U) for cable from Motorized Leg (K) to extend length. Use Cable Clips (W) to secure cables to the desktop.

CONTROLLER

USER MANUAL

Memory Mode

To save a set height, press and hold the “1” button for 5 seconds until “H1” appears. Your height setting is now stored. Follow steps for the other numerical buttons to save up to four height settings.

Reset Mode

If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow. “RES” will be displayed and the leg will lower and rebound upwards. Release the down arrow and your frame has been reset.

Troubleshooting

Error Code Description/Resolution
E10 Sensorless Alarm: This alarm triggered when the sensor cannot be detected. Power off desk and check the connection between the motor and control panel, then re-power.
E20 Overload Alarm: Remove desk items and try again.
E02 Rebound Protection: Check for desk vibration, obstacles, or desk incline. If no issues found, complete the reset process and try again.
E32 Overvoltage Alarm: Voltage is higher than allowed value. Power off desk and check connection between power and control panel. Power on again.
E31 Undervoltage Alarm : Voltage is lower than required value. Power off desk and check connection between power and contorl panel. Power on again.
HOT Overheated Alarm: Power off and wait 18 minutes before use again.

EXPLORE MORE ATVIVO-US.COM

We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more

SPEAKER MOUNTS & STANDS

Whether you’re mounting a soundbar or surround sound system, we’ve got a mounting solution to fit your needs

CABLE MANAGEMENT

From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

MONITOR MOUNTS

From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.

WHO WE ARE

VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy

Need Assistance?

Personable Customer Support | Mon-Fri 7am-7pm
We Would Love to Help
We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!
Call Us:309-278-5303
Average Resolution Time: 5m 4s
Chat Us:www.vivo-us.com
Average Resolution Time: < 15m
Email Us:help@vivo-us.com
Average Resolution Time: 1HR 8M
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38% within < 30m
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92% within < 3hr

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ASSEMBLY VIDEO AVAILABLE

Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo- us.com/products/desk-e3ctb-75

Documents / Resources

| V I V O DESK-E3CTB-TN-TW-75 Corner Electric Desk [pdf] Instruction Manual
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