MGI Zip X5 Electric Golf Caddy User Manual

MGI Zip X5 Electric Golf Caddy

Thank you for purchasing the Game Changing MGI Zip X5. To get the most out of your Zip X5 please follow these quick steps before use.

• Register your Zip X5 online [section 1.0]
• Assembling the Zip X5 [section 3.0]
• Charge the battery [section 4.0]

For Customer Support, please contact MGI directly for immediate and professional advice.
mgigolf.com

MGI AUSTRALIA
Service Email: customerservice@mgigolf.com
Live Chat : visit mgigolf.com
Toll Free within Australia: 1300 644 523 (excludes mobiles) Western Australia/ Internal phone +61 3 8872 6700
Local Service Centres : visit mgigolf.com to locate you local service centre.

MGI USA
Service Email: serviceusa@mgigolf.com
Live Chat : visit mgigolf.com
Telephone : 1800 617 2990

MGI GLOBAL

Sales Email: globalsales@mgigolf.com
Service Email : customerservice@mgigolf.com
Live Chat: visit mgigolf.com
NOTE : This user manual was correct at time of printing. The online version is the most up-to-date and must be referred to as the correct version. To download the most current user manual please visit www.mgigolf.com. Images shown throughout this manual may not be of the particular model you have purchased, however the instruction they refer to is for the model in the user manual.

Registration

It is most important you register your MGI Zip X5 online immediately as registration:

• Records your Zip X5 for warranty purposes
• Speeds up any servicing required on your Zip X5
• Assist us to contact you with any updates to your Zip X5

To register your Zip X5, visit mgigolf.com
You will need to record your MGI serial number. This is found on the Zip X5 battery base or in the top box compartment.
Please keep this user manual on file for your own reference and a copy of your serial number;
My MGI Zip X5 Serial Number is [example AZX5V1173401234]

• Purchased Date

You may be required to show proof of purchase so we recommend you keep your receipt with this manual.

What’s Included

• MGI Zip X5
• 24v Lithium Battery
• Battery Charger
• GPS Holder
• MGI Pouch with:
  • User Manual
  • Accessory Guide

Assembling Your Zip X5

Attaching the Rear Wheels

On the wheel, press the grey release button on the wheel hub. Place the wheel onto the axle. You will notice you need to match up the inner female groove on the axle and the male of the wheel. When placed in position simply release the button. You will notice you hear a “click” when the wheel is properly secured. To check that the wheel is properly in position pull on the wheel. If it is properly in position it will not slide off. Repeat for the other wheel

Rear Wheels Positions

The MGI Zip X5 is designed to allow the rear wheels to be in two positions. The position is determined by where the wheel is locked on the axle in either of the two grooves [see picture]. The drive position is used during the normal operation of the Zip X5. The free wheel position is used to freely push the Zip X5 should you experience battery or Zip X5 issues on the course

• Drive position – Lock the wheel onto the groove closest to the battery base. To do this, press the grey release button on the wheel hub, push the wheel on to the axle as far as possible. To test for drive position try rolling the wheel backwards. If you feel resistance then the wheel is now in drive position and ready to use. Repeat for both wheels.
• Free wheel – Lock the wheel into the groove closest to the end of the axle. To do this, press the grey release button on the wheel hub, push the wheel on to the axle and release the release button onto the groove. To test for free wheel position try rolling the wheel backwards. The wheel should spin freely with no resistance. Repeat for both wheels.

Unfolding

Please see below the steps to unfold a Zip X5 Handle

• Step 1: Ensure both rear wheels are attached.
• Step 2: Release Fold Lever
• Step 3: Move Top Bag Support away from front wheel assembly until you hear it click.
• Step 4: The handle is now free to pull upwards. The handle will naturally unfold as you continue to pull until the handle is completely open
• Step 5: Ensure that the latch at the bottom of the handle clicks into place
• Step 6: Close the fold lever to lock the handle into place in one of three positions
• Step 7: Push the top bag support down to move it into position

Folding

• Step 1: Disconnect the battery by lifting the battery handle. It can be left on or removed from the Zip X5.
• Step 2: Open the fold lever to release the handle.
• Step 3: Pull up the latch at the bottom of the handle
• Step 4: Lower the handle down flat.
• Step 5: Push the toggle down on the top bag support and then move the Top Bag Support down so that it locks over the front wheel assembly.
• Step 6: Close the fold lever to lock the handle into place

Fourth Foldable Rear Wheel

The MGI Zip X5 comes standard with a fourth foldable rear wheel. This wheel MUST be unfolded into position at all times when the Zip X5 is in use. This will reduce damaging the Zip X5, and provide the ultimate in stability across all terrains. This fourth wheel should be cleaned regularly with a cloth to ensure it can be folded as required for storage.

GPS Holder and Top Handle Compartment

In the top handle compartment there is a position for a GPS/mobile device holder. Open the compartment and connect the holder into position. To open the holder always press the button at the top of the holder. Place the GPS into the cradle, then close the holder by squeezing the two sides closer together

Inverting Rear wheels

The rear wheels can be inverted on the axle to reduce the size of the Zip X5 when folded. To invert the rear wheels, press the grey release button on the wheels hub and remove from the axle. Invert the rear wheels so that the wheels hub protrudes away from the axles. Press the grey release button on the wheels hub and release once the wheel is fitted onto the axle.

Battery Charging & Connection

The Zip X5 is designed to take either Zip battery:

• MGI 24v 250Wh Lithium battery [Standard]
• MGI 24v 380Wh Lithium battery [Optional]

Initial Charge

• Before using your MGI Zip X5 for the first time you must fully charge the battery overnight.
• Plug the charger AC lead into a power point – the Green LED illuminates to indicate the charger is power on.
• Plug the charger output connection into the connector on the front of the battery – the Red LED illuminates to indicate charging.
• When the charging LED indicator has turned green, the battery is fully charged and ready to be used.

Please refer to the battery charger user manual for further information.

Connecting the Battery onto the Zip X5

Position the battery on the Zip X5 and push the battery down to secure it.

• Push the handle down to connect the battery to the Zip X5.
• Your Zip X5 has been equipped with fail safe battery connection, so the Zip X5 will not move when you connect the battery. Your Zip X5 will only start once the speed control is switched on.

Charging the Battery after Use

• Disconnect the battery by lifting the handle.
• The battery can be left on or removed from the Zip X5 for charging.
• Plug the charger AC lead into a power point – the Green LED illuminates to indicate the charger is power on.
• Plug the charger output connection into the connector on the front of the battery – the Red LED illuminates to indicate charging.
• When the charging LED indicator has turned green, the battery is fully charged and ready to be used.

Fitting the Golf Bag

Ensure that the top bag support straps are disconnected.
Position the golf bag on the Zip X5.
Secure the top bag support strap

• Select a good position for the elasticised straps to be put around the golf bag
• Stretch the longer end of the strap and loop the rounded plastic bar underneath the hook on the shorter end
• The top bag support straps should now be connected.

Please ensure the top bag support straps are hooked in place securely before releasing. Failure to do so could result in injury to the user.

Adjusting the length of the top bag support strap
The rounded plastic bar on the longer strap can be adjusted to ensure the bag is secured properly in place.

Secure the lower bag strap
Pull the lower bag strap over the base of the golf bag

Front Wheel
Unlocking & Locking the Front Wheel
The front swivel wheel can be set in two positions.

1. Unlocked position to allow for 360˚ swivel for optimum turning ability. Move the knob, on top of the front wheel assembly, to the left hand side.
2. Locked position is best when using the Controlled Distance function. Move the knob, on top of the front wheel assembly, to the right hand side.

Operating the Digital Top Box

Top Box Display

1. Distance Mode Button
2. Unit Setting Button
3. ON / OFF Speed Control Button
4. Speed Setting Indicator
5. Battery Level Indicator
6. Distance Mode
7. Distance
8. Unit Measurement

Start / Stop the Zip X5

Zip X5 Speed Control
Please note the following points regarding the Zip X5 Speed Control.

1. To select the desired speed, rotate the speed control button. Turning the speed control button clockwise will increase the speed, whilst anti-clockwise will decrease speed.
2. The speed setting chosen is displayed in the centre of the coloured screen. Please note you will feel notches as you rotate the speed control. The notches do not indicate a change in speed. The speed will only increase or decrease as the number changes in the display.
3. To start the Zip X5 at this desired speed, tap the top of the speed control button.
4. Another tap will stop the Zip X5.
5. The desired speed can be altered up or down while the Zip X5 is moving.

Turn the Zip X5 Off Zip X5 Battery
Please note the following points regarding the Zip X5 Battery.

Connecting the Battery onto the Zip X5

1. Position the battery on the Zip X5 and push the battery down to secure it. Push the battery handle down to connect the battery to the Zip X5.
2. To turn the Zip X5 Top Box Display off: Hold down the Start/Stop Speed Control Button and Left Hand Distance Mode Button for four seconds and the display will turn off thereby disabling the Top Box. Please note that the battery will still be connected to the Zip X5 and will continue to drain whilst connected.
3. Please note that the Zip X5 display will also turn off if the Speed Control is not operated for 30 minutes. Once again, please note that the battery will still be connected to the Zip X5 and will continue to drain whilst connected.
4. To reactivate the Top Box Display, whilst the battery is connected, hold down the Start/Stop Speed Control Button and Left Hand Distance Mode Button for four seconds and the display will turn on thereby enabling the Top Box.
5. To fully shut down the Zip X5 and prevent the battery from discharging, disconnect the battery by lifting its handle. The battery can be left on or removed from the Zip X5.

Battery Level Indicator

Battery indication is located on the left side of the top box screen. Four coloured bars are highlighted showing full charge. The lesser number of bars displayed, means there is less battery life available. You should always check the battery status before you play golf to ensure the four bars are there.

Unit Measurements

You can move from meters / kilometres to yards / miles simply by pressing the Unit Setting Button [on the right].

Distance Modes

• There are three distance measurement modes. To move between the modes by pressing the Distance Mode Button [DM] [on the left].
• Distance A and B: resettable distance measurements could be used to measure how far you hit your shot and to measure how far you have walked for the day. To reset, simply press the DM Button [left side] for 3 seconds until the reading displays “0”.
• Distance Total: cannot be reset as it is the Odometer for the life of the Zip X5. This feature will assist with service reminders which are recommended at each 500kms (310 miles) or 6 months periods.

Electronic Park Brake

• The MGI Zip X5 has an Electronic Park Brake [EPB] which when activated, stops the Zip X5 from creeping forward on a hilly terrain.
• To activate the Park Brake press and hold the right hand button for three seconds. The digital screen will display the word STOP. Or once the Zip X5 has stopped, rotate the speed dial to speed setting one to activate the park brake. The digital screen will display the word STOP.
• To release the Electronic Park Brake simply tap the speed control button and the Zip X5 will resume movement

Control Distance Function
The Control Distance Function enables the MGI Zip X5 to be sent a preset distance before the Zip X5 auto stops. To use this function

• It is recommended that you lock the front wheel to ensure the Zip X5 tracks in a straight line.
• Press and hold down Speed control button for 3-4 seconds until the speed setting changes to 5 [metres or yards] and “ADC MODE” will appear
• Turn the Speed control button clockwise to increase the distance or anti-clockwise to decrease the distance until the desired distance is achieved between 5-60 [metres or yards].
• Always look ahead and assess the condition of the terrain of where you want to send the Zip X5 prior to doing so.
• Once the desired distance is reached, press the Speed control button once to send the Zip X5 off to the desired distance.

Downhill Speed Control

The downhill speed control feature is activated automatically as the Zip X5 enters a downhill incline. This feature is due to the differential gearbox.

Tips on understanding the Downhill Speed Control

• It is best to turn the speed down to a low speed before entering the downhill terrain.
• The Zip X5 may gain some speed downhill but will not increase beyond control

Competition Mode

• In the unlikely event the club you are playing at does not allow the use of distance devices you will need to disable the distances feature on the MGI Zip X5.
• To disable the distance recording feature, simply hold down the left and right buttons at the same time for 3 seconds and “COMP MODE” will appear on the screen. In addition, the distance recording will be removed from the screen.

To exit COMP MODE hold down the left and right buttons at the same time

Adjusting and Aligning the Front Wheel

Each Zip X5 is checked for straight tracking prior to leaving the factory. In the unlikely event the Zip X5 is not tracking straight, the front wheel can be adjusted to regain straight tracking as follows;

1. Lock the swivelling front wheel [6.0] and run the Zip X5 forward to see if the Zip X5 veers left or right.
2. Unlock the swivelling front wheel, swivel it to see the locking latch in the middle of the two front wheels, as below Picture on Left
3. Unlock the latch by pulling down
4. Adjust the direction by turning the thumb screws in the right hand Picture. Alternate between cogs when adjusting – suggest a quarter of a turn at a time
5. To make the Zip X5 go Right – L/H screw anticlockwise, R/H screw clockwise – [Up on both sides]
6. To make the Zip X5 go Left – L/H screw clockwise, R/H screw anticlockwise – [Down on both sides]
7. Lock the latch by pushing it up.

Please note that there is a process in adjusting the tracking. It is suggested that the users should do a little bit of adjustment, test the tracking and then adjust again until the Zip X5 goes straight.

Warranty

Warranty Policy

The MGI Zip X5 is covered by a limited 3 year manufacturer’s warranty from the date of purchase. Duration of this warranty is:

• 3 years on parts*
• 3 years on Lithium batteries and chargers

MGI or an authorised service centre will repair or replace any parts found to be defective in materials or workmanship under normal use provided that:

1. The MGI Zip X5 has been properly used, maintained and regularly serviced [see section 10.5]
2. The replacement or repair is performed by an authorised MGI service centre or the owner with MGI approval.
3. The Zip X5 has been registered online.

Our goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is in addition to other rights and remedies available to the consumer under law. The consumer is responsible for expenses associated with a warranty claim. To make a warranty claim, cease using the goods immediately and contact MGI directly using the contact details on the back of this User Manual. Proof of purchase is mandatory.

Warranty Exclusions

The following events will void warranty:

• Any alteration performed by non-authorised people or companies.
• Fitting of parts or accessories not recommended by MGI.
• Any damage caused by continued operation of the product after it isknown to be defective.
• Damage to the seat and/or seat support bracket on the unit.
• Damage caused by partial or complete ingress of water into motor/ gearbox and other major components.
• Damage caused by the unit being driven into bunkers, other course hazards or clubhouse and carpark hazards.
• Damage caused by golf balls or golf clubs.
• Application of external force to any part of the unit or battery.
• Fusion of motor or electronics through overload or continual stationary operation.
• All implied warranties [save those preserved by statute] are excluded.
• Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

In the event of submersion in water (partial or full) of a motorised buggy;

• MGI advises the complete write-off of your buggy.
• The cost of replacing the water-damaged components (including labour) exceeds the price of a replacement buggy.
• If you elect to purchase replacement components, i.e. motors, gearbox, motor controller and electronics, we advise the replacement of ALL components simultaneously. Replacing individual components on a water-damaged buggy poses a higher risk of future failure of other components and therefore these parts will not be covered under warranty.
• Please note that MGI does not warrant water-damaged batteries and, due to fire risk, under no circumstances should they continue to be used.
• The following events are not covered under warranty:

Normal wear and tear;

• (e.g. tyres, rubber handlebar, elastic straps, paintwork, battery performance, axles threads, charging ports on batteries and remotes, screen glass etc.)
• Minor appearance defects which bear no effect on the operation of the unit and are considered by the manufacturer to be within the accepted standards.

Parts Installed During Warranty

Warranty coverage for components installed during a motorised Zip X5’s warranty period shall consist of the duration of the Zip X5’s warranty period, provided the warranty installation is performed by MGI, an authorised service centre or the Zip X5 owner on approval. Replacement of parts under warranty will not extend the warranty of the Zip X5 or parts.

Preventative Maintenance Program

To properly provide for the continued operation of your MGI Zip X5, MGI has introduced its Preventative Maintenance Program [PMP]. The PMP consists of work to be carried out by both the owner and authorised service centres. To properly maintain the warranty of your MGI Zip X5, it is essential that this work is carried out. If the work carried out by the authorised service centre is to replace parts that are part of the maintenance schedule, the owner will be charged for the parts and labour. If the work to be carried out is part of warranty, MGI will bear the cost.

Cleaning Your Zip X5 [See Maintenance Schedule]

• For years of good operation, your Zip X5 requires care and attention.
• Keep your Zip X5 clean by using a cloth with warm water and a mild detergent.
• Do not hose down your Zip X5 under any circumstance, as the Zip X5 has electronic components.
• Ensure that the seat stem bracket is free from sand.
• Do not submerge your Zip X5 in water as it will cause irreparable damage.
• Clean the Zip X5 battery base when the battery is removed from the Zip X5.

Rear Wheel Axles Maintenance [See Maintenance Schedule]

The rear wheel stub axles need to be lubricated regularly. Remove the rear wheels by depressing the spring clip and at the same time pull off the wheel. Apply Petroleum Jelly or light grease to the stub axles. Use a very small amount as the grease can attract sand. If you play in sandy conditions you should clean the axle and regrease fortnightly.

Upper and Lower Bag Strap Maintenance [See Maintenance Schedule]

The bag straps should be replaced as per the Service Schedule. The  upper bag strap can be replaced by:

• Removing the left and right hand straps form the upper bag support
• Undo and remove the screws holding the strap in position on the bag support
• Remove and replace both bag straps
• Insert bag strap securing screws.

MGI Service Schedule

It is the owner’s responsibility to ensure that all periodical checks, necessary adjustments and services are carried out. If in doubt please contact the MGI service centre: Australia 1300 644 523 USA 1800 617 2990
Any work performed on your buggy should be recorded on your service record (see page 21) regardless of the work

MGI Zip X5| Monthly| 6

Monthly

| Every 2 yrs| Every 3 yrs
---|---|---|---|---
Wipe down the Zip X5 with a warm cloth

after each use [do not

hose]

|

BO

|  |  |
Lubricate rear wheel stub axles| BO|  |  |
Check and tighten nuts and bolts|  | BO|  |
Check and tighten handle pivots|  | BO|  |
Check alignment of Zip X5 – ensure that it runs

straight

|  | BO|  |
Replace Speed

Controller and On/Off

switch assembly

|  |  |  | BO /SC
Replace rear and front wheels|  |  |  | BO
Replace upper and lower bag straps|  |  |  | BO

• BO = Zip X5 owner can carry out this work
• SC = Charged work to be carried by approved service centre
• BO/SC = The six monthly service can be completed by either an authorised service centre or the owner of the Zip X5

Service Record

6 month inspection| Date:

Invoice #:

| Serviced by:

Signature:

---|---|---
1 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

1 ½ year inspection| Date:

Invoice #:

| Serviced by:

Signature:

2 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

2 ½ year inspection| Date:

Invoice #:

| Serviced by:

Signature:

3 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

3 ½ year inspection| Date:

Invoice #:

| Serviced by:

Signature:

4 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

4 ½ year inspection| Date:

Invoice #:

| Serviced by:

Signature:

5 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

5 ½ year inspection| Date:

Invoice #:

| Serviced by:

Signature:

6 year inspection| Date:

Invoice #:

| Serviced by:

Signature:

Service and Repair Centres

• For all servicing, please do not go back to your place of purchase.
• To find your nearest Service centre visit www.mgigolf.com
• For warranty repairs to be authorised you MUST provide proof of purchase. Please keep this with you as well as your Serial number you can record in this manual. It is most important you register your MGI Zip X5 online for warranty purposes.

Purchasing Parts and Accessories
You are welcome to service your Zip X5 out of warranty, by purchasing parts direct from MGI. Please call or email to discuss the right parts and instructions

Contacting MGI mgigolf.com

MGI AUSTRALIA
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com
Toll Free within Australia: 1300 644 523 (excludes mobiles) Western Australia/ Internal phone +61 3 8872 6700 Local Service Centres: visit mgigolf.com to locate you local service centre.
MGI USA
Service Email : serviceusa@mgigolf.com
Live Chat : visit mgigolf.com
Telephone : 1800 617 2990
MGI GLOBAL
Sales Email: globalsales@mgigolf.com
Service Email: customerservice@mgigolf.com
Live Chat: visit mgigolf.com

Contacting Local Agent

Please refer to mgigolf.com to find a distributor in your country.

FAQ

• Q: My Zip X5 is not tracking straight.
  A: You can do a simple realignment on the two front wheels. See section 5.2 Adjusting and aligning the front wheels.

• Q: I would like to have my MGI Zip X5 serviced. Who do I call?
  A: MGI AUSTRALIA

Visit mgigolf.com to find your nearest service centre using your postcode within Australian and New Zealand. You can also call MGI Head office using any of the contact details. See Section 13.0 for details. Internationals please call your local agent as per Section 14.0
MGI USA
Call 1800 617 2990
Email : serviceusa@mgigolf.com
MGI GLOBAL
Email: customerservice@mgigolf.com

Absolute attention has been taken to ensure this manual is correct at time of printing. Specifications, images and statistics may change at any time.
Visit www.mgigolf.com for the most current model information. Version 4.0

References

• Electric Golf Buggy | Best Motorised Golf Carts & Trolley For Sale Australia
• Electric Golf Buggy | Best Motorised Golf Carts & Trolley For Sale Australia

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