V I V O DESK-E3CT Series 63 x 55 Inches Corner Electric Desk Instruction Manual
- June 12, 2024
- V I V O
Table of Contents
63″ x 55″ Corner Electric Desk
Instruction Manual
DESK-E3CT SERIES
–––––––––––––––––––
• DESK-E3CTB • DESK-E3CTC • DESK-E3CTW
• DESK-E3CTBC • DESK-E3CTD • DESK-E3CTWB
• DESK-E3CTBW • DESK-E3CTG • DESK-E3CTWB
• DESK-E3CTN • DESK-E3CTWN
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/desk-e3ctb
help@vivo-us.com | 309-278-5303 | www.vivo- us.com
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
Give us a Call: Chat Us: Email Us:
309-278-5303 www.vivo-
us.com help@vivo-us.com
We’re Here for You!
Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times
from customer service agents and product technicians to
help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are
missing a part, please reach out to us within 30 days of
product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully
functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
ELECTRICAL WARNING :
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND
ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
176lbs
(80kg)
Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-e3ctb
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or help@vivo-
us.com. Please note: For items ordered in error or no
longer needed, the return shipping charges will be at the buyer’s expense.
TOOLS NEEDED:
Phillips Screwdriver Level
DIFFICULTY LEVEL
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.
A (x1) Left Desktop B (x1) Middle Desktop
C (x1) Right Desktop D (x1) Left Crossbar
E (x1) Short Left Crossbar F (x1) Right Crossbar
G (x1) Angled Right Crossbar H (x2) Sync Rod
I (x2) Side Brackets J (x1) Right Leg
K (x1) Motorized Leg L (x1) Left Leg
M (x1) Short Connector Bracket N (x1) Long Connector Bracket
O (x4) Desktop Connector P (x2) Foot
Q (x1) Control Panel R (x1) AC Adapter
S (x1) Extension Cable T (x25) Anti-Vibration Pads
U (x2) Cable Clips
S-A (x22) M6x8mm Screw S-B (x8) M6x35mm Screw
S-C (x43) M5x16mm Screw T-A (x1) 5mm Allen Wrench
T-B (x1) 2mm Allen Wrench
ASSEMBLY STEPS
STEP 1: Assemble Left Leg
Connect Left Crossbar (D) to Left Leg (L) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
Attach Side Bracket (I) to Left Leg (L) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
D (x1) Left Crossbar L (x1) Left Leg
I (x1) Side Brackets S-A (x4) M6x8mm Screw
T-A 5mm Allen Wrench
STEP 2: Assemble Right Leg
Attach Angled Right Crossbar (G) to Right Leg (J) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
Attach Side Bracket (I) to Right Leg (J) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
G (x1) Angled Right Crossbar J (x1) Right Leg
I (x1) Side Brackets S-A (x4) M6x8mm Screw
T-A 5mm Allen Wrench
STEP 3: Install Feet & Connect Motorized Leg
Attach Foot (P) to Right and Left Leg (J, L) using M6x35mm Screws (S-B) and 5mm Allen Wrench (T-A).
Connect Short Left Crossbar (E) and Right Crossbar (F) to Motorized Leg (K) using M6x8mm Screws (S-A) and 5mm Allen Wrench (T-A).
**P (x2) Foot E** (x1) Short Leg
Crossbar
F (x1) Right Crossbar K (x1) Motorized Leg
S-B (x8) M6x35mm Screw S-A (x4) M6x8mm Screw
T-A 5mm Allen Wrench
– Assembly Options –
This desk can be assembled with a left or right side extension.
Please select an option and proceed with assembly
Option A | Left Side Extension
Desk frame will extend out to left side, with a short right side
Pg 7-10
Option B | Right Side Extension
Desk frame will extend out to right side, with a short left side
ASSEMBLY OPTION A | Left Side Extension
A-STEP 5: Install Anti-Vibration Pads
Affix Anti-Vibration Pads (T) to desk frame, Short Connector Bracket (M) , and Long Connector Bracket (N). Connector Brackets will be installed in next step.
M (x1) Short Connector Bracket N (x1) Long Connector Bracket
T (x23) Anti-Vibration Pads
A-STEP 6: Assemble Desktop
Connect Left, Middle, and Right Desktop (A, B, C) pieces together using Desktop Connectors (O) , M5x16mm Screws (S-C) and a Phillips screwdriver.
A (x1) Left Desktop B (x1) Middle Desktop
C (x1) Right Desktop O (x4) Desktop Connector
S-C (x16) M5x16mm Screw
A-STEP 7: Install Connector Brackets
Begin connecting frame to desktop by placing assemblies on desktop as shown below. Connect Angled Right Crossbar (G) and Right Crossbar (F) to Long Connector Bracket (N) , M6x8mm Screws (S-A) , and 5mm Allen Wrench (T-A). Connect Short Connector Bracket (M) to Short Left Crossbar (E) and Left Crossbar (D) , using M6x8mm Screws (S-A) , and 5mm Allen Wrench (T-A).
M (x1) Short Connector Bracket N (x1) Long Connector Bracket
S-A (x8) M6x8mm Screw T-A 5mm Allen Wrench
A-STEP 8: Secure Frame & Desktop
Secure to desktop with M5x16mm Screws (S-C) and a Phillips screwdriver, using the screw locations shown below. Connect Control Panel (Q) to desktop using M5x16mm Screws (S-C) and a Phillips screwdriver.
Q (x1) Control Panel S-C (x25) M5x16mm Screw
A-STEP 9: Install Sync Rod
Loosen the coupling nut on Sync Rods (H) and insert hex shaft into Left and Right Leg (L, J) , making sure the metal retaining ring makes contact with the leg. Ensure that all three legs are the same height. If not, turn the Sync Rod (H) clockwise to raise corresponding leg, and counter-clockwise to lower.
Loosen coupling nuts on Sync Rods (H) and extend onto Motorized Leg (K). Tighten coupling nuts, then tighten both set screws on the end of Sync Rods (H) using 2mm Allen Wrench (T-B).
- Coupling Nut
H (x2) Sync Rod T-B (x1) 2mm Allen Wrench
A-STEP 10: Connect Power Cables
Connect Power Cord (R) and cable from Motorized Leg (K) to Control Panel (Q). If needed, use Extension Cable (S) for cable from Motorized Leg (K) to extend length. Use Cable Clips (U) to secure cables to desktop.
R (x1) AC Adapter S (x1) Extension Cable
U (x2) Cable Clips
ASSEMBLY OPTION B | Right Side Extension
B-STEP 5: Install Anti-Vibration Pads
Affix Anti-Vibration Pads (T) to desk frame, Short Connector Bracket (M) , and Long Connector Bracket (N). Connector Brackets will be installed in next step.
M (x1) Short Connector Bracket N (x1) Long Connector Bracket
T (x23) Anti-Vibration Pads
B-STEP 6: Assemble Desktop
Connect Left, Middle, and Right Desktop (A, B, C) pieces together using Desktop Connectors (O) , M5x16mm Screws (S-C) and a Phillips screwdriver.
A (x1) Left Desktop B (x1) Middle Desktop
C (x1) Right Desktop O (x4) Desktop Connector
S-C (x16) M5x16mm Screw
B-STEP 7: Install Connector Brackets
Begin connecting frame to desktop by placing assemblies on desktop as shown below. Connect Angled Right Crossbar (G) and Right Crossbar (F) to Long Connector Bracket (N) , M6x8mm Screws (S-A) , and 5mm Allen Wrench (T-A). Connect Short Left Crossbar (E) and Left Crossbar (D) to Short Connector Bracket (M) , M6x8mm Screws (S-A) , and 5mm Allen Wrench (T-A).
M (x1) Short Connector Bracket N (x1) Long Connector Bracket
S-A (x8) M6x8mm Screw T-A 5mm Allen Wrench
B-STEP 8: Secure Frame & Desktop
Secure to desktop with M5x16mm Screws (S-C) and a drill, using the screw locations shown below. Connect Control Panel (Q) to desktop using M5x16mm Screws (S-C) and a drill.
Q (x1) Control Panel S-C (x25) M5x16mm Screw
B-STEP 9: Install Sync Rod
Loosen the coupling nut on Sync Rods (H) and insert hex shaft into Left and Right Leg (L, J) , making sure the metal retaining ring makes contact with the leg. Ensure that all three legs are the same height. If not, turn the Sync Rod (H) clockwise to raise corresponding leg, and counter-clockwise to lower.
Loosen coupling nuts on Sync Rods (H) and extend onto Motorized Leg (K) , making sure set screw faces out. Tighten coupling nuts, then tighten both set screws on the end of Sync Rods (H) using 2mm Allen Wrench (T-B).
- Coupling Nut
H (x2) Sync Rod T-B (x1) 2mm Allen Wrench
B-STEP 10: Connect Power Cables
Connect Power Cord (R) and cable from Motorized Leg (K) to Control Panel (Q). If needed, use Extension Cable (S) for cable from Motorized Leg (K) to extend length. Use Cable Clips (U) to secure cables to desktop.
R (x1) AC Adapter S (x1) Extension Cable
U (x2) Cable Clips
CONTROLLER – USER MANUAL
Memory Presets
Press any number and the desk will return to the programmed height. See
Programing Memory Presets to program presets.
Arrow Keys
Press and hold the UP arrow for the desk to begin raising. Release when
desk reaches desired height. Press and hold DOWN arrow to lower desk. Release
button when desired height is reached.
Memory Mode
To save a set height, press and hold the “1” button for 5 seconds until
“H1” appears. Your height setting is now stored. Follow steps for the other
numerical buttons to save up to four height settings.
Reset Mode
If the height of the desk is incorrect, press the down arrow until the desk
moves to the fully lowered position. Press and hold the down arrow. “RES” will
be displayed and the leg will lower and rebound upwards. Release the down
arrow and your frame has been reset.
Troubleshooting
| Error Code | Description/Resolution |
|---|
E10
| Sensorless Alarm: This alarm triggered when the sensor cannot be detected. Power off desk and check the connection between the motor and control panel, then re-power.
E20
| Overload Alarm: Remove desk items and try again.
E02
| Rebound Protection: Check for desk vibration, obstacles, or desk incline. If no issues found, complete the reset process and try again.
E32
| Overvoltage Alarm: Voltage is higher than allowed value. Power off desk and check connection between power and control panel. Power on again.
E31
| Undervoltage Alarm: Voltage is lower than required value. Power off desk and check connection between power and control panel. Power on again.
HOT
| Overheated Alarm: Power off and wait 18 seconds before use again.
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE ATVIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround sound system, we’ve got a mounting solution to fit your needs
CABLE MANAGEMENT
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.
MONITOR MOUNTS
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.
WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative individuals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our ability.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service
agents and product technicians to help you every step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s
Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: help@vivo-us.com
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr
LOVE YOUR NEW VIVO SETUP?
Ready to share that new amazing
setup? Want to brag about that
amazing new ergonomic solution?
Tag us in your photo!
FOR MORE GREAT VIVO PRODUCTS,
CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM
LAST UPDATED: 09/27/2022
REV2LF
References
- Register a .US.COM domain today!
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Corner Electric Desk – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more