reolink 4K Outdoor Surveillance Camera Instruction Manual
- June 12, 2024
- reolink
Table of Contents
reolink 4K Outdoor Surveillance Camera Instruction Manual
What’s in the Box
NOTE: Quantity of devices and accessories vary by different models that you purchase. English 2
Introduce the NVR
NOTE: The actual appearance and components may vary with different products. 3 English
Introduce the Cameras
NOTE:
- Different types of cameras are introduced in this section. Please check out the camera included in the package and check out the details from the corresponding introduction above.
- The actual appearance and components may vary with different model of product.
Connection Diagram
To ensure all components work properly, it is recommended that you connect
every part and try to run the system before a final installation.
Connect the NVR (LAN port) to your router with a network cable. Next, connect
the mouse to the USB port of the NVR. 1
NOTE: Some Reolink WiFi cameras also work with Reolink PoE NVR.
Set up the NVR System
A setup wizard will guide you through the NVR system configuration process. Please set a password for your NVR (for the initial access) and follow the wizard to configure the system. NOTE: The password should be at least 6 characters. It is recommended that you note down the password and keep it in a secure place.
Access the System via Smartphone or PC
Download and launch the Reolink App or Client software and follow the
instructions to access the NVR.
- On Smartphone Scan to download the Reolink App.
https://reolink.com/wp-
json/reo-v2/app/download
· On PC
Mount Tips for the Cameras
- Do not face the camera towards any light sources.
- Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
- Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same.
- To ensure better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
- Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
- With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
- Do not install the camera at places where rain and snow can hit the lens directly.
- The camera may work in extreme cold conditions as low as -25°C because it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors.
Troubleshooting
No Video Output on the Monitor/TV
If there’s no video output on the monitor from Reolink NVR, please try the
following solutions:
- TV/monitor resolution should be at least 720p or above.
- Make sure your NVR is powered on.
- Double check the HDMI/VGA connection, or swap another cable or monitor to test.
If it still doesn’t work, please contact Reolink Support
Failed to Access the PoE NVR Locally
If you failed to access the PoE NVR locally via mobile phone or PC, please try the following solutions:
- Connect the NVR (LAN port) to your router with a network cable.
- Swap another Ethernet cable or plug the NVR to other ports on the router.
- Go to Menu -> System -> Maintenance and restore all settings.
If it still doesn’t work, please contact Reolink Support
Failed to Access the PoE NVR Remotely
If you failed to access the PoE NVR remotely via mobile phone or PC, please try the following resolutions:
- Make sure you can locally access this NVR system.
- Go to NVR Menu -> Network -> Network > Advanced and make sure that UID Enable is selected.
- Please connect your phone or PC under the same network (LAN) of your NVR and see if you can visit any website to verify whether there is Internet access available.
- Please reboot your NVR and router and try again.
If it still doesn’t work, please contact Reolink Support
Specifications
NVR
Decoding Resolution: 12MP/8MP/5MP/4MP/3MP/1080p/720p Operating Temperature:
-10°C to 45°C (-10°C to 55°C for RLN16-410) Size: 260 x 41 x 230mm (330 x 45 x
285mm for RLN16-410) Weight: 2.0kg (3.0kg for RLN16-410)
Camera
Night Vision: 30 Meters (100ft) Day/Night Mode: Auto Switchover Operating
Temperature: -10°C to 55°C (14°F to 131°F) Operating Humidity: 10%-90% Weather
Resistance: IP66
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. For more information, visit:
Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 2014/30/EU.
Correct Disposal of this product
This marking indicates that this product cannot be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal and promote the
sustainable reuse of material resources, please recycle it responsibly. To
return your used device, please visit the Return and Collection System or
contact the retailer from whom the product was purchased. They can take this
product away for environmentally safe recycling. promote the sustainable reuse
of material resources, please recycle it responsibly. To return your used
device, please visit the Return and Collection System or contact the retailer
from whom the product was purchased. They can take this product away for
environmentally safe recycling.
Limited warranty
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized reseller.
NOTE: We hope that you enjoy your new purchase. But if you are not satisfied
with the product and plan to return it, we strongly suggest that you format
the inserted HDD first.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and
Privacy Policy. Keep it out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you
agree to the terms of this End User License Agreement (“EULA”) between you and
Reolink.