PocBuds T60 Bluetooth Headphones Wireless Earbuds User Guide

June 12, 2024
Pocbuds

T60 Bluetooth Headphones Wireless Earbuds
User Guide

Pls refer to the following link:
https://www.youtube.com/playlist?list=PLZkUraxAmlt64yPYVD0RipRN7lTJKDIMr

Customer Service

Email: [email protected]
Web: www.pocbuds.store
Phone Number: 781-785-8160
Mon. – Fri., 11:00AM – 8:00PM EDT

Wearing

Q: What should I do if the earbuds are uncomfortable and have an unstable fit?

A – Choose the ear tips that fit your ears the best. – Push the earbud into your ear. – Adjust earbuds downwards to a proper position and slightly adjust earbuds to fit best.

Bluetooth

Q: What should I do if any of the following problems occur?

Q: What should I do if any of the following problems occur?

Q: What should I do if the connection of the earbuds keeps cutting in and out?

  • Can’t pair them with my device. - T60 can’t be searched in the Bluetooth list. - only one earbud can connect with my device. - the connection of the earbuds keeps cutting in and out.

Q: What should I do if T60 connects to my device when they are in the case?

A: 1. Clean and dry the pins in the case and the dots in the earbuds with a cotton swab, better dipped with alcohol. 2. Put your earbuds into the charging case. When they are being charged, the indicator lights on the earbuds will flash red.

Q: Can my T60 earbuds be paired with multiple devices at the same time?

A: The earbuds don't support this feature currently. If the earbuds are connected to your phone, no other device will find it in the Bluetooth list at that moment. If you want to connect the earbuds to another device, please turn off the Bluetooth on the connected devices. You will find our earbuds in the Bluetooth list on the new device and be able to connect them.

Q: Can I use one earbud at a time?

A: Yes. After connecting the earbuds to your device, you can use them together or use one earbud alone.

Q: What device can the earbuds be connected to?

A: Devices with BT version over 5.0.

Charging

Q: What to do if the earbuds won’t charge or turn on?

Q: What should I do if the charging case can’t be charged?

A- Use different Type-C charging cables to charge. - Check if the charging interface is loose.

Sound

Q: What should I do if there is no sound from one earbud?

Q: What should I do when the volume from one earbud is lower than the other side?

Q: What should I do if the earbuds have poor sound quality?

A- Try different sizes ear tips and make sure you're wearing the earbuds in the correct position so they create a tight seal. - Try different types of music and make sure the input audio source has no distortion or other noises.

Q: What should I do if the earbuds don’t have enough bass?

A- Try different sizes ear tips and make sure you're wearing the earbuds in the correct position so they create a tight seal. - Try testing different types of music which has more bass inputs.

Q: What should I do if the sound keeps cutting in and out?

Call

Q: What should I do if the other side can’t hear me or the sound is low or unclear when on a phone call?

A- Check if you have chosen the earbuds as the call audio. You can find the settings in the Bluetooth list. – Check if you have pressed the button Mute on the phone. – If you make a call via the app, try to make a call on your phone to see if the problem persists. – The earbuds are not featured with noise cancellation, please make a call in a quieter environment.

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