TOYOTA Wear and Tear Card User Guide

: June 3, 2024
: Toyota

Table of Contents

TOYOTA Wear and Tear Card User
Toyota Lease Wear & Tear Guide
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TOYOTA Wear and Tear Card User

Toyota Lease Wear & Tear Guide

Type of Damage| TFS Guideline| TFS Charge (plus applicable taxes)
---|---|---
Exterior body panels including bumpers
Scratch, scrape, ding, dent, gouge or crack| Within the card (see card sample) and where rust and/or bare metal is NOT exposed| No Charge
Scratch, scrape, ding, dent, gouge or crack| Within the card and rust and/or bare bumper metal exposed| $200 each panel
Scratch, scrape, ding, dent, gouge or crack| Exceeding the card| $400 each panel
Unacceptable previous repaint and/or repair| Any damage not repaired to body shop industry standards| $200 per panel if within the card.

$400 per panel if exceeds the card

Decal/Lettering not removed, or removed with residual damage present| All decals/lettering must be removed prior to returning vehicle| $100 per body or glass panel
Hail or collision1| Any Damage| Repair to body shop industry standards
Glass
Scratch| Within the card| No Charge
Chip, Star/Bullseye or Crack| Completely within the card circle| $100 each. If four or more, replace glass panel, or charge as per Categories below:
Scratch| Exceeding the card| Specialty glass2 : $1050

**Front/Rear Side Panels**

3 Category A: $450 each $300 each Category B: $650 each $300 each Category C: $850 each $300 each

Chip, Star/Bullseye or Crack| Any larger than the card circle
Tires, wheels, and wheel covers
Missing or broken wheel cover. Bent or damaged non-alloy wheel| If replaced, must be comparable to the original manufacturers part| $90 each
Tire tread depth less than 3.3 millimetres at the lowest point on the tread surface (including full size spare tire).

Remolded tires are not acceptable

| Must be a matching set (Brand/size/speed rating) of four tires as specified by Toyota for the vehicle| Category3 A: $150 each Category B: $225 each Category C: $300 each Run flat Tires: $375 each
Scratched or gouged alloy wheel| Exceeding the card that CAN be repaired Exceeding the card that CANNOT be repaired| $150 per wheel.

Cost to replace wheel.

Missing alloy wheel| Any| $750 per wheel.
IMPORTANT NOTICE: Vehicles returned with winter tires between May 1st and October 31st are subject to above charges.

Type of Damage| TFS Guideline| TFS Charge (plus applicable taxes)
---|---|---
Interior Upholstery and Trim
One cut, tear, stain or burn hole per vehicle| Within the card circle.| No Charge
Any additional cut, tear, or burn hole| Any size.| $100 each
Any additional stain| Any size.| $200
Miscellaneous Items
Keys, remote fobs and owners manual.| All keys, remote fobs and the manual must be returned with the vehicle.| $100 for each master key

$225 for each remote fob

$350 for each remote button master key

$300 for each smart key

$50 Toyota Owner’s Manual

Any missing or broken item (e.g.: cargo/ tonneau cover, seat headrests, etc.)| Includes, but not limited to, all electrical or mechanical components, parts and accessories| Cost to replace or repair
IMPORTANT NOTICE: ALL warning lights must be repaired prior to the return of the vehicle (e.g. : Check Engine, ‘ABS’,’VSC’, ‘TRAC’ etc.)

Definition and notes