MAXXUS SmartGym H1 Instruction Manual
- October 30, 2023
- MAXXUS
Table of Contents
- MAXXUS SmartGym H1
- Cleaning & Maintenance
- Warranty Service Contract
- Safety Instructions
- Assembly
- Cleaning & Maintenance
- Disposal
- Recommended Accessories
- Training Recommendations
- Exploded Drawing
- Spare Parts List
- Warranty*
- Service Contract
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
MAXXUS SmartGym H1
Safety Instructions
Please read and observe all sections of this Operating Manual. Thorough attention should be paid to the safety, service, and maintenance instructions and to the training information at all times. Please ensure that anyone using the training device is equally familiar with these instructions and that they follow them. Keep this manual in a safe place for further reference on information, maintenance, and cleaning and for details on ordering of spare parts.
It is very important to strictly follow the service and maintenance and safety instructions contained in this Manual. This training device is only to be used for its intended purpose. This means it is to be used for body workouts by adults only.
If this equipment is used for any other purposes than intended, there is a possible risk of accident, damage to health or damage to the training device. The Distributor cannot be held responsible for damages caused by improper use.
Training Environment
- Select a suitable space for your training device to provide an optimum amount of free space and highest level of safety.
- Ensure that the load capacity of the floor or ground of the chosen area is sufficient for the load.
- Make sure that the area is well-ventilated and that an optimum amount of oxygen is available during training. Avoid draughts.
- It is not permitted to locate your training device in busy areas or areas near to main walkways (emergency exits, doors or passageways).
- Your training device is not suitable for outside use and so storage and training can only take place in a temperate, dry clean room.
- Operation and storage of your training device in wet areas such as in swimming pools, saunas, etc. is not possible.
- Make sure that your training device is kept on flat, hard, and clean ground both in operation and at standstill. Any uneven surfaces must be removed or made good.
- It is recommended that a floor covering (carpet, mat, etc.) should be placed under the device to protect damageable.
Personal Safety Instructions for Training
- You should go to the doctor and have a health check before you start working out.
- Stop training immediately if you feel physically unwell or are experiencing any breathing difficulties.
- Always start your training session at a low workload increasing it slowly but steadily throughout. Reduce the workload again towards the end of your training session.
- Suitable sports shoes and clothes should always be worn during training sessions. Make sure that loose clothes do not get caught in the equipment.
Assembly
Please follow the assembly instructions provided in the manual carefully to
ensure proper installation of the SmartGym H1.
Functions
The SmartGym H1 is designed for body workouts by adults only. It offers a
variety of workout options to target different muscle groups and improve
overall fitness levels.
Cleaning & Maintenance
Regular cleaning and maintenance of the SmartGym H1 is essential to ensure its longevity and proper functioning. Please follow the cleaning and maintenance instructions provided in the manual carefully.
Disposal
Please follow proper disposal procedures in accordance with local
regulations when disposing of the SmartGym H1.
Recommended Accessories
Please refer to the manual for a list of recommended accessories that can
be used with the SmartGym H1 for an enhanced workout experience.
Training Recommendations
Please refer to the manual for training recommendations and guidelines to
ensure safe and effective use of the SmartGym H1.
Exploded Drawing
The manual provides an exploded drawing of the SmartGym H1 for reference and
troubleshooting purposes.
Spare Parts List
The manual includes a spare parts list for the SmartGym H1 for easy
replacement of any damaged or worn-out parts.
Warranty Service Contract
The SmartGym H1 comes with a warranty service contract. Please refer to the manual for details on the warranty and service contract.
Please note that this publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise without the prior written permission of Maxxus Group GmbH & Co. KG. Errors, color, and technical modification subject to change, reproduction as well as electronic duplication only with written permission of MAXXUS Group GmbH & Co. KG.
© 2022 MAXXUS Group GmbH & Co. KG
All rights reserved / All rights reserved
This publication may not be reproduced, stored in a retrieval system, or
transmitted in whole or in part, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise without the prior written
permission of Maxxus Group GmbH & Co. KG.
Errors, colour and technical modification subject to change, reproduction as
well as electronic duplication only with written permission of MAXX-US Group
GmbH & Co. KG.
Safety Instructions
Please read and observe all sections of this Operating Manual. Thorough
attention should be paid to the safety, service and maintenance instructions
and to the training information at all times. Please ensure that anyone using
the training device is equally familiar with these instructions and that they
follow them. Keep this manual in a safe place for further reference on
information, maintenance and cleaning and for details on ordering of spare
parts.
It is very important strictly to follow the service and maintenance and safety
instructions contained in this Manual.
This training device is only to be used for its intended purpose. This means
it is to be used for body workouts by adults only.
If this equipment is used for any other purposes than intended, there is a
possible risk of accident, damage to health or damage to the training device.
The Distributor cannot be held responsible for damages caused by improper use.
Training Environment
-
Select a suitable space for your training device to provide an optimum amount of free space and
highest level of safety. -
Ensure that the load capacity of the floor or ground of the chosen area is sufficient for the load.
-
Make sure that the area is well ventilated and that an optimum amount of oxygen is available during training. Avoid draughts.
-
It is not permitted to locate your training device in busy areas or areas near to main walkways (emergency exits, doors or passageways)
-
Your training device is not suitable for outside use and so storage and training can only take place in a temperate, dry clean room.
-
Operation and storage of your training device in wet areas such as in swimming pools, saunas etc. is not possible.
-
Make sure that your training device is kept on flat, hard and clean ground both in operation and at standstill. Any uneven surfaces must be removed or made good.
-
It is recommended that a floor covering (carpet, mat, etc.) should be placed under the device to protect damageable floors such as wood, laminates, floor tiles etc. We recommend placing MAXXUS® floor protection mats permanently under the device. Please ensure that these mats cannot slip or slide.
-
Do not put this training device on pale or white cultured carpets or rugs as the feet of the device may leave marks.
-
Make sure that your training device is kept out of contact with hot items and is kept at a safe distance from any sources of heat e.g. central heating, hot stoves, furnaces, ovens or open fires.
Personal Safety Instructions for Training
- You should go to the doctor and have a health check before you start working out.
- Stop training immediately if you feel physically unwell or are experiencing any breathing difficulties.
- Always start your training session at a low workload increasing it slowly but steadily throughout. Reduce the workload again towards the end of your training session.
- Suitable sports shoes and clothes should always be worn during training sessions. Make sure that loose clothes do not get caught up in any moving parts of the device.
- Your training device is only to be used by one person at a time.
- Check each time before a training session to see if your device is in perfect condition. Never use your training device if it is faulty or defective.
- You are only permitted to carry out repairs to the device yourself after having contacted our Service Department and on receipt of explicit permission to do so. Only original spare parts may be used at any time.
- Improper repairs or structural modifications (attachment of non-permissible parts, removal of original parts etc) are not permitted. This can impair the technical safety of the device and cause risk for the user.
- Your training device must be cleaned after each use. Remove all dirt including body sweat or any other liquids.
- Your training device is not suitable for use by children.
- Third parties, especially children and animals, must be kept at an appropriate safety distance during training.
- Check before each training session if there are any items underneath the training device and remove them without fail. Never use the training device when items are underneath it.
- Do not allow children to use your training device as a toy or climbing frame at any time.
- Ensure that no body parts of your own or of third parties ever come into contact with any of the moving mechanisms.
- Warn anyone present at your training sessions, especially children, of the possible risk. This applies to the areas where weight plates, weight stacks or barbells.
- Check all parts at regular intervals (at least once a month) and make sure that all screws and nuts are tightened prop-erly.
The construction of this training device is based on state of the art
technology and highest modern technical safety stand-ards.
This training device is to be used by adults only!
Extreme misuse and/or unplanned training can cause damage to your health!
Any manipulation of or interference with the device can cause damage to the
device and be a danger to people.
If you have any questions or queries contact your specialist dealer or the
MAXXUS Service Team and they will be pleased to help you further.
Assembly
Carefully unpack all delivered parts. Have someone there to help you as some
of the training device parts are bulky and heavy.
Check that all the parts and fixing materials (screws, nuts, etc.) have been
delivered.
Assemble the parts carefully as any damages or defects occurring due to
mistakes made at the time of assembly are not covered by the warranty or
guarantee. Therefore, read through the assembly instructions carefully before
you start assembling, follow each assembly step exactly as described and keep
to the correct sequence of assembly as instructed.
Assembly of the training device must be carried out thoroughly by an adult
person only.
Assemble the training device in a location which is level, clean and clear of
obstructions. 2 people are required to carry out the assembly.
Please be aware a possible risk of injury at the time of assembly and at each
time of using this device exists. For this reason, always be careful and
thorough in your actions when assembling this device.
Make sure that the parts necessary for each stage of assembly are initially
only hand tightened together. Only tighten parts completely when all parts
have been fitted together perfectly.
Training can only start when the training device has been fully and correctly
assembled.
Note:
As some of the components may have sharp edges, please wear suitable
protective gloves during the entire assembly process.
Step 1:
Remove all components from the packaging.
Mark the drill holes on the wall where the HomeGym H1 is to be mounted. Make
sure in advance that the wall is suitable.
Only use wall plugs and screws which are suitable for the particular type of
wall you are mounting the HomeGym H1 to. Consult a specialist builder or your
DIY store if you are in any doubt.
To mark the drill holes exactly in the right place on the wall, we recommend
you place the base frame of the HomeGym H1 against the wall in the appropriate
place. Be sure to ask one or two other people to help you. Use a spirit level
to check that the HomeGym H1 is level before you mark the holes.
Once it is level, drill the holes in the wall.
Step 2:
Insert the locking pin (24) into the traction unit of the HomeGym H1.
Then attach the rear panel (31) to the back of the HomeGym H1 using the M6 x15
screws (52).
Step 3:
Fix the HomeGym H1 to the wall. Once you have fixed the four screws make sure
they are properly secured and firmly fixed.
Step 4:
Fix the front cover using the washers (18) and screws M8x15 (41) to the front
of the HomeGym H1.
Step 5:
Hook the 2 handles (29) onto the two brackets on the traction unit using the
snap hooks (22).
If you need this to be longer, use the chains included in delivery (53). If
necessary, you can also use longer chains. You can usually obtain suitable
chains for this from any DIY or hardware store.
You can adjust the traction unit of the HomeGym H1 in 26 different vertical
positions.
To do this, pull out the handle of the safety pin from the traction unit. Now
adjust it to the desired position and let the safety pin snap back in to place
again.
Cleaning & Maintenance
Cleaning:
Clean the training device each time after training with a damp cloth to remove
any sweat and or liquids. Do not use solvents. Dry off the cleaned areas
thoroughly.
Regular cleaning helps to keep your device in good condition and therefore
also significantly contributes to the length of its service life.
The costs of repairing a training device which has not been properly
maintained will not be covered in any way by the warranty.
Also clean the traction cables regularly.
Cleaning and Lubricating the Chrome Guide Pipes
The weight plate guide pipes and guide tubes must also be cleaned and
lubricated regularly to guarantee optimum smooth running. To achieve this
clean them with a damp cloth and some liquid soap or washing up liquid.
Alternatively, you can use the MAXXUS® degreaser spray (optionally available).
After this, dry the guide pipes off thoroughly and lubricate them with MAXXUS®
lubricant spray (optionally available) leaving a thin film on the surface.
With regular use you should lubricate the guide pipes once a month. If
squeaking noises occur during training the pipes require lubricating
immediately. MAXXUS® degreaser and lubricating sprays are available from our
Online Shop at www.maxxus.com.
Maintenance
Checking the Fixing Materials
At least once a month you must check that the screws and nuts are tightened
securely and tighten them if necessary.
Disposal
This device is recyclable. It must be disposed of properly at the end of its
serviceable life. Never dispose of your training device in the normal
household waste. Only dispose it at a municipal or at an authorised waste
disposal company.
Observe current valid regulations. If you are in any doubt, enquire at your
municipal or local authority as to where you can find an authorised and
environmentally friendly disposal service.
Recommended Accessories
These accessories are best suited for use with your training device. All products are available from our online shop at www.maxxus.com
- MAXXUS® Degreaser Spray – Optimum cleaner for cleaning off dirt and maintaining the guide pipes and roller surfaces.
- MAXXUS® Lubricating Spray – Optimum lubrication for guide pipes.
- MAXXUS® Anti-Static Spray – Effective against the static charges created in frames, clothing and training computers. Devices which are located on carpets or synthetic floors will become statically charged. MAXXUS ® Anti-Static Spray will deter this. Synthetic surfaces treated with MAXXUS® Anti-Static Spray do not attract dust as quickly and will remain clean for longer.
- MAXXUS® Special Foam Cleaner – Use for regular cleaning of your training device. Plastic covers and metal frames can be easily cleaned and perfectly maintained with MAXXUS ® Special Foam Cleaner. It is also suitable for cleaning pulse belts and other training accessories.
Training Recommendations
Preparation Before Training
Before you start training make sure that not only your training device is in
perfect condition, your body must also be prepared for training. Therefore, if
you have not done any endurance training for some time, you should consult
your GP and undergo a fitness check-up. Also discuss your training target;
they will certainly be able to give you valuable advice and information. This
applies to people who are over 35, have problems with overweight, heart or
circulatory system problems.
Training Plan
Essential to effective, target orientated, and motivating training is to have
a forward-looking trainings plan. Plan your fitness training as an integral
part of your daily routine. If you don’t have a fixed plan, training can
easily interfere with regular commitments or continually be put off to another
unspecified time.
If possible, create a long term monthly plan and not just from day to day or
week to week. A training plan should also include sufficient motivation and
distraction during training sessions. An ideal distraction is to watch TV
during training as this diverts your attention both visually and acoustically.
Make sure that you reward yourself and set realistic targets such as to losing
1 or 2kgs in four weeks or to increase your training time by 10 minutes within
two weeks for example. If you reach your targets, then reward yourself with a
favourite meal which you have not allowed yourself till then.
Warm-Up Before Training
Warm-up on your training device for 3-5 minutes at minimum resistance. This
will best prepare your body for the up-coming exertion in training.
Cool-Down After Training
Do not just get off your training device immediately the training session is
finished. Like with the warm-up stage you should continue for 3-5 minutes at
minimum resistance to cool down. After training you should stretch your
muscles thoroughly.
Front Thigh Muscles
Support yourself with your right hand against the wall or on your training
device. Bend your knee and raise your left foot backwards so you can hold it
with your left hand. Your knee should be pointing straight down to the floor.
Pull your leg backwards until you feel a light pulling in your thigh muscles.
Hold this position for 10 to 15 seconds. Let your foot go and stand it back on
the floor. Repeat the exercise with your right leg.
Inner Thigh Muscles
Sit on the floor. Pull the soles of your feet together in front of you raising
your knees slightly. Grasp the upper sides of your feet and place your elbows
on your thighs. Press your thighs down towards the floor with your arms until
you feel a light pulling in your thigh muscles. Hold this position for 10 to
15 seconds. Make sure to keep your upper body straight throughout the
exercise. Release the pressure from your thighs and slowly stretch out your
legs to the front. Stand up slowly steadily.
Legs, Calves and Buttocks
Sit on the floor. Stretch out your right leg and bend your left leg to place
the sole of your foot on your right thigh. Bend your top body over so you can
stretch out your right hand to touch your right toes. Hold this position for
10 to 15 seconds. Let go of your toes and sit slowly and steadily up straight
again. Repeat this exercise with your left leg.
Leg and Lower Back Muscles
Sit on the floor with your legs stretched out. Stretch forward with your hands
and try to grasp the tips of your toes with both hands. Hold this position for
10 to 15 seconds. Let go of your toes and slowly and steadily sit back up
straight again.
Intake of Liquids
The intake of sufficient liquids before and during training is vital. During a
60-minute training session it is possible to lose up to 0.5 litres of liquid.
To compensate for this loss, you can drink a mix of one third apple juice to
two thirds water to replace all electrolytes and minerals which your body
loses through sweat. 30 minutes before you begin training you should drink
approx. 330 ml. Make sure that you take in enough liquids during training.
Training Frequency
Experts recommend doing weight training 3 to 4 days a week. You will of course
reach your training target quicker if you train more regularly.
Make sure that you allow for sufficient breaks in your training plan to give
your body time to recover and regenerate. After each training session you
should take at least a one-day break. The rule of “less is often more” even
applies to fitness and weight training!
Trainings Records
To optimize your training and make it as effective as possible you should work
out a training plan, before you start training, which you either write down or
create a table for in your computer. Here you should make a record of training
session and how you feel during the training session.
Here is a recommended weekly plan.
Calendar Week: Year: 20
Date| Exercise| Sequence 1| Sequence 2| Sequence 3|
Sequence 4| Comments
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| kg Rep.|
| | kg Rep.| kg Rep.| kg Rep.| __ kg Rep.|
Rep. = Repetition
Explanation of Terms:
Weight training exercises are usually made up of three or four training
sequences. Each training sequence is nor-mally made up of 10 to 12 repetitions
of an exercise. At the end of each training sequence you should have a 1 to
2-minute recovery break.
Normally the weights used in training are increased from sequence to sequence.
A Training Session could be as follows:
- Training Sequence – Training Weight 20 kg – 10 Repetitions Break 1 Minute
- Training Sequence – Training Weight 25 kg – 10 Repetitions Break 1 Minute
- Training Sequence – Training Weight 30 kg – 10 Repetitions Break 1 Minute
- Training Sequence – Training Weight 35 kg – 10 Repetitions Break 1 Minute
Exploded Drawing
Spare Parts List
No. | Description | Spec. | Qty |
---|---|---|---|
01 | Base feet | 1 | |
02 | Head piece | 1 | |
03 | Left upright | 1 | |
04 | Right upright | 1 | |
05 | Stainless steel upright | 1 | |
06 | Sliding seat | 1 | |
07 | Double pulley | 1 | |
08 | Stainless steel guide bar | 1 | |
09 | Connection wall board | 1 | |
10 | Double pulley seat | 1 | |
11 | Pulley connection, long | Ø10×36,5 | 1 |
12 | Pulley connection, short | Ø10×27,5 | 9 |
13 | Double pulley connection shaft | Ø10×56,5 | 1 |
14 | Small pulley shaft | Ø10×29,5 | 1 |
15 | Location sleeve | Ø40xØ20,5×20 | 2 |
16 | Rotation pulley seat shaft | Ø10×72 | 2 |
17 | Cable connection | Ø22×60 | 2 |
18 | Screw cover | Ø19,5×2,5H | 38 |
19 | Upper weight stack | T25.4x65x230 | 1 |
20 | Lower weight stack | T25,4x65x230 | 23 |
21 | Weight choice lifting bar | Ø25×562,5 | 1 |
22 | Guard hook | 4 | |
23 | Three pin in one | 1 | |
24 | Four pin in one | 1 | |
25 | Pulley | 75 | 12 |
26 | Pulley | 50 | 1 |
27 | Shaft | Ø26xØ10×8 | 2 |
28 | Cable connecting sleeve | Ø35×50 | 2 |
29 | handrail | 2 | |
30 | Front cover | T6.0x380x1934 | 1 |
31 | Rear cover | T4.0x260x1934 | 1 |
32 | Hollow short sleeve | Ø60×35 | 2 |
33 | Cushion | Ø50xØ20×25 | 2 |
34 | Flat cushion | Ø37xØ34×16 | 4 |
35 | Cable | Ø3,3xØ2,38x19x9560 | 1 |
36 | Square inner tube | 50x100xT1,8 | 2 |
37 | Stopper A | Ø12xØ5×9,8 | 2 |
38 | Screw | M5x10 | 2 |
39 | Screw | M8x15 | 2 |
40 | Screw | M6x15 | 2 |
41 | Screw | M6x15 | 38 |
42 | Screw | M8x15 | 2 |
43 | Screw | M8x60 | 2 |
44 | Screw | M10x20 | 2 |
45 | Screw | M6x10 | 4 |
46 | Screw | M8x10 | 6 |
47 | Nut | M12x1,75 | 1 |
48 | Washer | Ø8,5xØ16xT1,5 | 28 |
49 | Washer | Ø10,5xØ20xT2,0 | 4 |
50 | Nylon sleeve | Ø22×13 | 4 |
51 | Nylon rope | Ø2,0×850 | 1 |
52 | Screw | M6x15 | 12 |
53 | Chain | 2 |
Warranty*
For MAXXUS® Support Team to help you as quickly as possible with service, we
will require certain information about your fitness device and about you. To
find the exact spare parts required, we will need the product name, date of
purchase and serial number.
If necessary, please fill out completely the Service Contract form attached to
this User Manual and send it to us by post or you are welcome to use our
online form “Service Contract” which you will find under the “Service” section
at www.maxxus.com
Areas of Application & Warranty Periods
Depending on the model, fitness devices from MAXXUS® are suitable for use in
different areas. Find the appropriate area of use for your fitness device from
the “Technical Data” in this User Manual.
- Home Use: Exclusively for private use
- Warranty Period: 2 Years
Semi-Professional Use:
Use under instruction in hotels, physiotherapy practices, etc.
Use in a fitness studio or similar establishment is hereby excluded!
- Warranty Period: 1 Year
- Professional Use: Use in a fitness studio or similar establishment under supervision by trained personnel.
- Warranty Period: 1 Year
Use of your training device in an area which is not suitable for your device
will cause immediate expiry of its guarantee and cancel your right to claim
warranty!
Sole private use and warranty period of 2 years assumes that the purchase
invoice is made out to the end user.
Proof of Purchase and Serial Number
To claim your right to service works within the warranty period we will in
each case require proof of purchase. Keep your proof or purchase or purchase
invoice in a safe place and in warranty cases send us a copy together with
your Service Contract. This will ensure that we can process the service work
as quickly as possible. So that we can identify which model version requires
to be serviced correctly, we will require; Product Name, Serial Number and
Date of Purchase.
Terms and Conditions of Warranty:
The warranty period for your training device starts on the date of purchase
and applies solely to products which were purchased directly from the MAXXUS
Group GmbH & Co KG or one of the MAXXUS Group GmbH & Co KG direct and
authorized distribution partners.
The warranty covers defects caused by production or material faults and only
apply to devices purchased in Germany. The warranty does not apply to damages
or defects caused by culpable improper use, negligent or purposeful
destruction, lack or failure to carry out maintenance and/or cleaning
measures, force majeure, operational causes and to normal wear and tear,
damages caused by penetration of liquids, damage caused by repairs or
modifications made with spare parts from a different supplier. The warranty
also does not apply for damages due to faulty assembly or damages which occur
because of faulty assembly. Certain component parts will wear out during use
or from normal wear and tear. This includes for example:
- Ball bearings
- Bearing bushings
- Bearings
- Drive belts
- Rollers
- Switches and push-buttons
- Treadmill belts (bands)
- Treadmill decks (running deck)
Signs of wear and tear on wearing parts are not items covered under the
warranty.
For assistance with warranty service or warranty repair enquiries for devices
not in Germany, please contact our Service Department at MAXXUS Group GmbH &
Co KGM by sending an Email to: service@maxxus.de
and we will be happy to help.
Service Outside the Warranty and Ordering Spare Parts
The MAXXUS® Service Team is happy to be of assistance to help solve any
problems with faults which may arise following expiry of the warranty period,
or in cases of defects arising which are not covered by the warranty.
In this case please contact us by email direct to:
service@maxxus.de
Orders for Spare Parts or Worn Parts should be sent along with information on
the Product Name, spare part description and number and the quantity required
to:
spareparts@maxxus.de
Please be informed that additional fixing materials such as screws, bolts,
washers etc are not included in the scope of delivery for individual spare
parts. These should be ordered separately.
*Version: June/2016
Service Contract
Device Details
- Product Name: MAXXUS SmartGym H1
- Serial Number: ___
- Date of Purchase: _____
- Accessories: _____
- Type of Use:
Private Use
- Product Group: Strength Machines
- Invoice Number: __
- Where Purchased: ____
- Commercial Use
Personal Details
-
Company: ___
-
First Name: __
-
Street: __
-
Post Code / Town/City: _____
-
E-Mail: _____
-
Fax. No.*: ___
-
Contact Person: ___
-
Second Name: ____
-
House Number: ___
-
Country: _____
-
Tel.No.: _____
-
Mobile No.*: __
-
The fields marked with an asterisk are optional. The remaining fields are mandatory fields that must be completed.
Fault Description
Please enter a short description of the error as precisely as possible below:
(For example, when, where and how does the error occur? Frequency, after which
period, at what Use, etc ….)
- A copy of the proof of purchase / invoice / receipt is attached.
- I accept the General Terms and Conditions of MAXXUS® Group GmbH & Co. KG.
I hereby instruct the company MAXXUS® Group GmbH & Co. KG to repair the above defects. In Warranty cases I will not be charged for the cost. The costs for repairs which are excluded from liability for defects in quality will be charged to me and must be settled immediately. In cases of repairs carried out on site, our staff are entitled to collect payment. This agreement is confirmed with here with my signature.
- Date
- Location
- Signature
Please be aware that contracts can only be processed if this form has been
completed in full. Be sure to attach a copy of your purchase invoice. Send the
fully completed Service Contract to:
*Post: Maxxus Group GmbH & Co KG, Service Department, Nordring 80, 64521
Groß-Gerau
Fax: +49 (0) 6151 39735 400
E-Mail: customerservice@maxxus.com
- Please stamp with sufficient postage – letters which are not sent postage paid will unfortunately not be accepted.
- Submission by E-Mail is only possible as a scanned document with original signature.
You are welcome to use our online form “Service Contract” which you will find under the “Service” section at www.maxxus.com
Maxxus Group GmbH & Co. KG Nordring 80,
64521 Groß-Gerau
Germany
E-Mail: info@maxxus.de
www.maxxus.com