MAXXUS 5363-01-SB Burner Gas Grill Instruction Manual

MAXXUS 5363-01-SB Burner Gas Grill

Safety Instructions

Before Use:

• Make sure to read the instructions before assembling and using the grill.
• The gas grill should only be used outdoors with adequate ventilation.
• Do not move the appliance during use, and avoid making any modifications to your gas grill.
• Parts sealed by the manufacturer must not be altered.

IMPORTANT! Failure to follow these instructions may result in fire and explosion.
The user must assemble the gas grill correctly, ensure proper gas cylinder installation, and check for defects before each use. Failure to follow assembly and safety instructions may result in injury or property damage. Any modifications, improper use, or non-compliance with instructions may void the warranty.
Intended Use
This appliance is a gas grill, which may only be used outdoors and in a well- ventilated area for the preparation of grillable food. All instructions in the manual, as well as the safety guidelines, must be followed. The grill is suitable for private use only.
Non-intended Use
Any use of the grill other than that described under “Intended use” is not permitted. This prohibition particularly applies to the following misuse: Never use the gas grill with barbecue briquettes, charcoal, wood, or any fuels other than liquid gas (butane/propane). Do not use the grill as a heater. Never use the grill surface (grates) for cooking with pots or pans. Avoid using the grill for heating substances and materials other than grillable food.

WARNING

• The grill becomes very hot during use! Keep children and pets away from the appliance.
• Do not use the grill near flammable or easily combustible materials.

Safety Instructions
General

• The grill is not suitable for commercial use.

Installation Site & Storage

• The grill may only be used outdoors and with adequate ventilation.
• Do not use the grill on flammable surfaces.
• Position the grill so that there is at least 1 meter clearance to the right and left of the grill, behind the grill, and at least 2 meters clearance above the grill from all flammable constructions, materials, and substances. The distance to structures, materials, and substances that are difficult to ignite, e.g. house walls, should be at least 50 cm.
• Only use the grill on firm and level ground.
• The grill is not suitable for use on boats or other vehicles or mobile applications.
• Always avoid storing spare gas cylinders near the grill.
• Do not store or use petrol or other flammable liquids within a radius of 8 meters from the grill.
• Choose a location that does not cover the rear ventilation slots of the grill.
• Make sure that the gas bottles and gas hose are well protected from direct sunlight and other sources of heat.
• If the appliance is not going to be used for a long time, always disconnect the gas cylinder and store it properly.
  • Gas cylinders, even empty ones, must always be stored upright.
  • Always close the gas cylinder valve with the locking nut and cap.
  • Gas cylinders must not be stored in rooms below ground level
  •  (liquid gas is heavier than air, so it settles on the ground).
  • Gas cylinders must not be stored in or near stairwells, corridors, passageways, and thoroughfares of buildings.

Before & During Use

• Before each use or when replacing the gas bottle, or if it hasn’t been used for an extended period, it is crucial to check all connections for potential leaks.
• Do not use damaged gas bottles!
• When connecting a gas cylinder, ensure there are no potential sources of ignition within a 6-meter radius.
• Particularly when connecting a gas cylinder, do not:
  • smoke
  • olight open flames (lighter, etc.)
  • switch on any electrical appliances, lamps, bells, etc. – danger of sparks!
• The gas hose must be fitted so that it cannot come into contact with any hot components of the grill.
• Ensure your grill is cleaned and maintained regularly. Before each use, inspect the gas hose for any signs of wear, cracks, leaks, or similar issues. If you find any problems, replace the hose before using the grill.
• Before each use of the grill, check for any obstructions in the hose and fittings, such as insects, as these can cause dangerous flashbacks.
• Please be aware that the consumption of alcohol, drugs, or medication may impair your ability to assemble or operate the grill and could result in personal injury.
• Only use the grill when it is completely assembled, with all components securely connected and all screws tightened.
• In case of repair, only use spare parts authorised by the manufacturer. The use of unauthorised spare parts is dangerous and may invalidate the warranty.
• Any kind of conversions or modifications to the grill are not permitted.
• Keep a means of extinguishing a possible fire on hand during barbecuing. Fire extinguishers are particularly suitable for this purpose. Alternatively, use sand or a similar substance to smother the fire.

NEVER USE WATER TO EXTINGUISH BURNING OIL OR GREASE!

• Never leave the grill unattended during use. Keep children and pets away from the grill.
• Do not move the grill while it is in use.
• When using the grill, make sure that the transport wheels are secured to prevent accidental movement of the grill.
• Always open the lid of the grill slowly and carefully to prevent heat and steam from escaping suddenly and causing burns.
• Keep the gas hose and all power cables of other appliances away from hot surfaces and dripping oil.
  • Close the gas valve on the gas bottle after each use.
  • Never cover the entire surface of the grill grates with items like aluminum trays or aluminum foil.
  • Never cover the rear ventilation slots of the grill.
  • Wear heat-resistant safety gloves when using the grill.
  • If the flame goes out during grilling, reignite it immediately or close the valve of the gas bottle.

Device Overview

Parts List

Recommended number of persons for assembly

Recommended Tools:

Assembly

• Assemble the grill in a level, clean area free of objects that could obstruct the assembly. It is essential to have two people involved in the assembly process. Only use the grill after it has been fully assembled.
• The assembly of the grill should be performed carefully by adults. Wear protective gloves when unpacking and assembling the components since some may have sharp edges.
• Thoroughly unpack all parts included in the package. It’s advisable to have a second person assist you, as some components of the training device are bulky and heavy.
• Prior to beginning each assembly step, ensure that all fastening materials (screws, nuts, etc.) and components are complete.
• Conduct the assembly with care, as any damage or defects resulting from assembly errors are not covered by the warranty or guarantee under any circumstances. Hence, it’s important to read the instructions carefully before starting the assembly process.
• Follow the sequence of assembly steps precisely and adhere to the instructions provided for each individual assembly step.
• To facilitate the assembly steps, hand-tighten all screws during the respective assembly step. Only tighten the screws after completing the current assembly step. Make sure to use tools that are in perfect condition and securely fit, as using damaged tools may prevent the screws from being fully tightened and could cause damage.

CAUTION: For safety reasons, never place the gas bottle inside the grill! The gas bottle must remain easily accessible at all times during use, ensuring that the valve can be reached in case of an emergency. This accessibility is not guaranteed when the gas bottle is stored inside the grill. Even when not in use, do not store the gas bottle in the grill, as it cannot be securely fastened in place and could fall over or become damaged when the grill is being transported.

Safety Warning for Handle

General Note:
During use, individual components of the grill can become very hot. Additionally, please note that the side parts of the lid handle (indicated in black in the illustration) can also become very hot. Therefore, it is advisable to hold the handle using the middle support bar. In general, for your safety, it is recommended to wear suitable gloves throughout the entire barbecue session.

Liquid Gas Handling Instructions:
General Note:
Like fuels and natural gas, propane and butane, which are used for gas grills, are petrochemical products. These liquefied gases are gases that have been compressed and cooled to remain in liquid form (e.g., propane/butane in camping gas cylinders). When the valve on the gas bottle is opened, the pressure is released, causing the liquid to immediately evaporate and become a gas.
Notes

• Liquid gas has a similar smell to natural gas. You should be familiar with this odor to recognize gas leaks immediately.
• LPG is heavier than oxygen and can collect on the ground without dispersing. For this reason, you should never use liquid gas below ground level, such as in sinks or basements.
• LPG cylinders must always be transported, stored, and used in an upright position. When using a liquid gas cylinder with a gas grill, it must also be kept upright.
• LPG cylinders may only be stored and used in areas where the temperature does not exceed 50°C.
• PG cylinders must not be dropped and should always be handled with care during transportation, storage, and use. Therefore, it is essential to secure stored, used, and transported gas cylinders to prevent accidental dropping, etc.
• Never use damaged, rusted, or dented gas cylinders, or cylinders with defective valves. These pose a significant danger and must be replaced immediately with new gas cylinders.
• Always handle empty gas cylinders with the same care as new or full gas cylinders, as there may still be gas under pressure in the gas bottle.

Connecting the Gas Bottle

CAUTION: Perform the following steps outdoors in a well-ventilated area only when the grill has completely cooled down. If you’ve recently used the grill, ensure it has cooled down completely before connecting a gas bottle to avoid the risk of burns.
To connect the gas bottle, you will need the following items:

• A 17 open-end spanner (not included).
• A pressure regulator (not included). Use only tested pressure regulators with a maximum rating of 1.5 kg/h and an operating pressure of 50 mbar.
• A gas bottle (not included). You can purchase commercially available gas bottles with a filling weight of 5 or 11 kg from specialist gas retailers or DIY stores.

regulator
D| Gas cylinder protective cap| Protects the valve thread of the gas bottle
E| Pressure regulator cap nut| Used to connect the gas bottle

Attention: Left-hand thread – turn to the left to connect and turn to the right to disconnect

F| Pressure regulator| Reduces gas pressure
G| Pressure regulator connection thread| Used to connect the gas hose to the pressure regulator
H| Gas hose cap nut| Used to connect the gas hose to the pressure regulator
I| Gas hose| Channels the gas to the burners of the grill

Connecting the Gas Bottle

• Choose a suitable location for the grill so that the gas bottle can be connected safely. This should be a level, paved and sufficiently large area outdoors, in a well-ventilated place.

• Make sure that the grill is secure and stable and that the transport wheels are blocked to prevent accidental movement.

• Position the gas bottle (A) next to the grill – never in or underneath the grill. Only use the gas bottle standing up – never lay it down. Make sure that the gas bottle is standing securely.

• Connect the gas hose (I) of the pressure regulator to the grill’s connection. Use a suitable open-end spanner to securely tighten the connection.

• Remove the protective cap (D) from the valve thread (C) on the gas cylinder.
  CAUTION: The gas bottle thread (C) is a left-hand thread, so the protective cap must be unscrewed clockwise.

• Hand-tighten the cap nut (E) of the pressure regulator (F) onto the valve thread (C) counterclockwise. Do not use tools like pliers for this step, as it may damage the cylinder seal and lead to gas leakage.

• Ensure that the cap nut of the gas hose (H) is securely connected to the connection thread (G) of the pressure regulator. Tighten the cap nut (H) firmly with a 17 mm open-end spanner.

• Open the gas cylinder valve (B) and perform the gas leak test as described below.

• Close the gas cylinder valve (B) if you do not intend to use the grill immediately.

Disconnecting the Gas Bottle

• Close the gas bottle valve (B).
• Remove the cap nut (E) from the pressure regulator (F) by unscrewing it clockwise by hand.
• Pull the pressure regulator (F) off the valve thread (C) of the gas bottle.
• Secure the valve thread (C) of the gas bottle with the protective cap (D).

Safety Instruction for Switzerland

ATTENTION

Customers who wish to operate this gas grill in Switzerland with gas bottles from Switzerland must adhere to the following safety instructions: There is an acute risk of accidents with gas appliances equipped with foreign pressure regulators that are not compatible with the gas bottles sold in Switzerland. Due to the different sealing systems, a tight screw connection cannot be established. This leakage can be significant enough that the escaping gas can easily ignite with an open flame or sparks. Only use this gas grill with a gas pressure regulator approved for Switzerland and compatible with Swiss gas cylinders when connecting gas cylinders from Switzerland – as shown in illustration A.

• A) Pressure regulator with Swiss connection
• B) Pressure regulator with German and Austrian connection

Gas Leak Test

Before using the appliance for the first time, after a long period of non-use, or if you notice a gas smell, be sure to conduct a comprehensive leak test on all gas pipes and connections. You have two options for this:

1. Use a leak detection agent available in specialized shops (ensure you follow the operating instructions for the leak detector.)

2. Perform a soap test
   To conduct this test, you’ll need a connected gas bottle. Follow these steps:

3. Mix water with washing-up liquid in a 1:1 ratio and fill this soapy water into a clean, empty spray bottle.

4. nsure all the grill knobs are set to “OFF” or “-“.

5. Open the valve on the gas bottle.

6. Spray the soapy water on all gas connections, gas lines of the gas grill, gas bottle, and the pressure regulator. Check for the presence of any bubbles.

In case of bubble formation

• Close the gas bottle valve and set the control knob to “OFF” or “-“.
• Tighten any leaking fittings.
• Replace any defective gas pipes or hoses.
• Repeat the soap test.
  If, even after replacing defective gas pipes or hoses and tightening the fittings, you are still unable to prevent gas from escaping, please contact our customer service.

WARNING : Operating the gas grill with a leaking gas supply is strictly prohibited

Igniting the Main Burner

• Before using the grill, ensure
• Strict adherence to all safety instructions in this manual.
• The grill is on a level, stable surface and securely positioned.

Check-in particular that

• The grill is fully assembled and free of defects or damage.
• The gas cylinder is in perfect condition.
• The pressure regulator and gas cylinder are correctly connected.
• The entire gas system is airtight.

Ignition Instructions

• Open the lid of the grill chamber
  CAUTION: Maintain a safe distance from the grill during the following steps and do not lean over the grill chamber.

• Ensure that all rotary knobs are in the “-” (OFF) position.

• Open the valve of the gas bottle.

• Push one rotary knob for the main burners of the grill chamber inward and hold it in this position for approximately 3-5 seconds to allow sufficient gas flow into the burner. Then, turn it to the left in the direction of the flame symbol. You will hear a clicking sound, and the burner will ignite.

• If the burner does not light on the first ignition, repeat the procedure. However, please wait for approximately 3 to 5 minutes with this.

• If the burner ignites but the flame goes out, close the valve of the gas cylinder, wait for about 3 to 5 minutes, and then start the ignition process again.

• Ignite all other burners in the grill chamber in the same way.

• Close the lid of the grill chamber.

ATTENTION: It is crucial to follow these instructions when using the device for the first time.

• When using your grill for the first time, ‘burn in’ for a minimum of 20 minutes at full power without food. This process hardens the food-safe coating and eliminates any production residues.
• Adjust the heat output by turning the rotary knobs to the desired level. Turn left to decrease the flame size and right to increase it.
• Once the grill is heated, you can place your food on it. Remember to wear heat-resistant grill gloves and use grill tongs for handling the food.

Turning off the Grill

• Close the gas bottle valve tightly.
• Turn all knobs to the “-” (OFF) position.
• After all grill components have completely cooled down, clean all dirty parts such as the grill grate, grease tray, grease cup, etc.
• Close the lid.

When not in use for a longer period of time

• Disconnect the gas bottle from the grill.
• Store the grill in a clean and dry place. Ideally, cover it with a cover (available as an accessory) to protect it from moisture and other weather influences.

Side Burner Ignition Instructions:

• Open the side burner cover.
  CAUTION: Maintain a sufficient distance from the grill and avoid leaning over the side burners during the following steps.

• Ensure that the side burner knobs are in the “-” (OFF) position.

• Open the valve of the gas bottle.

• Push the corresponding knob of the side burner inwards and then turn it to the left in the direction of the lightning symbol until you hear a click, and the burner ignites.

• If the burner does not light on the first ignition, repeat the procedure. Wait for approximately 3 to 5 minutes with this.

• SIf the burner ignites but the flame goes out again, close the valve of the gas cylinder, wait approximately 3 to 5 minutes, and then repeat the ignition process.

• Adjust the knobs to the desired heat output. Turn to the left to decrease the flame size, and turn to the right to increase the flame size.

• A pan suitable for use on gas grills can now be placed on the side burner

Switching Off the Side Burners

• Tightly close the valve of the gas bottle.
• Turn all knobs to the “-” (OFF) position.
• After all components of the grill have cooled down completely, clean all dirty parts, such as the grill grate, grease tray, grease cup, etc.
• Close the cover

Storing the Grill
If you are not going to use your grill for an extended period, store it as follows

• Disconnect the gas bottle from the pressure regulator. Store the gas bottle according to the instructions in this manual.
• Disconnect the pressure regulator from the grill.
• Thoroughly clean the grill.
• Apply cooking oil to the grill grates and the warming rack. Use a cloth or brush for this task.
• Store the grill on a clean, level, and fortified surface that is protected from the weather.
• Optionally, cover the grill with a cover, which is available as an accessory.

Cleaning and Maintenance

CAUTION

• Before cleaning the grill, ensure that all components are completely cooled down to avoid a significant risk of burns.
• Be cautious as there may be sharp corners and edges inside the grill. It’s advisable to wear safety gloves for added protection.
• Disconnect the gas bottle from the grill before beginning the cleaning process.

Cleaning

• Clean all the fixed components of the grill with a solution of light soapy water (detergent + water) and a lint-free cloth. Remove the grease tray and the grease collector (if present) and clean them thoroughly. Dry all the cleaned components completely. If necessary, clean the grill grates with soapy water and then allow them to dry thoroughly.
• Never put the grates in the dishwasher!
• Dry the grates well and then apply a highly heat-resistant cooking oil to prevent flash rust.
• You can remove any residue from the last BBQ by burning it off the grill, then use the grill brush and a cloth if necessary to remove any remaining residue.
• Be cautious; the grill is very hot! Use suitable grill gloves!
• Never use oven cleaner, ‘harsh’ cleaning agents, or alcohol! These can severely damage the grill’s coatings.
• If you’re not using the grill for an extended period after cleaning, allow it to dry completely for at least 8 hours. Keep all lids, doors, and covers open during this time.

Cleaning and Visual Inspection of the Burners
Set all knobs to the “-” (OFF) position. Close the valve on the gas bottle and remove the gas bottle. Carefully clean the burners with a soft brush, and consider using pipe cleaners to clean the openings of the burners. Check the burners for any damage and replace worn or damaged burners immediately. Ensure that the valve inserts in the burners are positioned correctly. If you have any doubts, contact customer service or a specialist.

Recommended Accessories

This accessory is the perfect addition to your grill.

Pressure regulator 50mbar for gas grills and gas cookers for use with gas cylinders from Germany and Austria

Grill Cover

Grilling Tips

Meat from the Fridge
Do not use meat straight from the fridge because it’s all too easy for grilled food to end up undercooked on the inside and overcooked on the outside.
Salting – Before or After Grilling?
It’s a well-known fact that salt draws liquid out of the meat. Therefore, you shouldn’t leave the meat in a brine for too long. However, you can salt the meat about twenty minutes before grilling without any issues. To prevent herbs from burning, add them just before the end of the grilling process.
Wood Chips for Smoking
Those who grill with charcoal are often familiar with hardwood chips soaked in whiskey or coffee, for example. Wood chips are used to impart a smoky flavor to grilled food. If you have a gas grill, you can place the soaked wood chips in an aluminum tray above one of the burners. With the lid closed, the flavored smoke reaches every part of the grill. Suitable wood chips are available from specialist retailers. Do not use wood treated with paint or wood preservatives!
Winter Barbecue or Snow Barbecue
Barbecuing in winter, even in the snow and ice, is no problem with the MAXXUS gas grill. However, the gas bottle should be stored frost-free and only connected shortly before barbecuing. When cleaning the grill, it’s better not to use water and instead use the burn-out method, as water could freeze in sub-zero temperatures. Of course, it takes a little longer for the grill to reach the necessary temperature for grilling. But barbecuing in the snow is a lot of fun and has many supporters. After grilling, be sure to store the grill in a dry place.
Meat Sticking to the Grate
If meat sticks to the grate, low temperature is usually to blame. The grate must be well heated before placing meat on it. Coating the meat with a little oil beforehand will prevent it from sticking as quickly. However, you should only use oils that can withstand high temperatures, such as rapeseed oil.
Indirect Grilling
Indirect grilling is very easy in a gas grill. Place the food to be grilled on the sides and light only the middle burner. Then close the lid and monitor the cooking temperature with the thermometer. The food is now cooked as if it were in an oven.

CE & Technical Data

Distributor

for Germany & Austria:

|

MAXXUS Group GmbH & Co. Nordring 80, 64521 Gross-Gerau Germany

|  0063-23
---|---|---
Product group:| Gas grill for outdoor use
Product Description:| BBQ Chief CORE 3+1
Model number:| 5363-01-SB
PIN

( Product identification number)

|

0063CN7292

Destination countries:| I3B/P(50): DE, AT, CH, SK
Gas category:| I3B/P(50)
Gas type &

gas connection pressure:

|

G30 LPG (butane and propane)

Injector size (main burner):| 0,75mm
Injector size (side burner):| 0,66mm
Total heat output:| 11,5kW (836g/h)
Serial no:|
  WARNING

Only use this product outdoors in well-ventilated areas.

If the barbecue is stored indoors, please remove the gas cylinder or gas bottle and store it in a safe, well-secured, and level outdoor location. Before use, be sure to thoroughly read both the operating instructions and safety instructions.

Maintain a minimum distance of 100 cm from combustible objects to the side and behind the grill.

WARNING: Components can become very hot during use. Keep children, individuals in need of assistance, and pets away from the grill during operation.

Technical Data & Dimensions

• Dimensions (assembled): approx. 122x56x110cm (WxDxH)
• Dimensions – Grill surface: approx. 58.5×42 cm (WxDxH)
• Dimensions – Warming rack: approx. 59x12cm
• Weight: approx. 59x12cm

Main Burner & Side Burner

Troubleshooting

cylinder immediately.
2. Stop or prevent any kind of spark and/or flame formation.
3. Check all screws on the gas system (gas bottle, pressure regulator, grill) and tighten them if necessary.
4. Inspect all gas-conducting components for damage and replace them if necessary.
5. Conduct a gas leak test.
The burner does not ignite| Gas bottle is empty| Replace empty gas bottle with a new one
Gas cylinder valve is not open| Open the valve of the gas cylinder
Gas system clogged| Have the gas system cleaned by a specialist
Distance between the igniter and burner is too small (for side burners)| Readjust the distance
The ignition cable has come loose (for side burners)| Check the ignition cable and reattach if necessary
Temperature too low| Heating time too short| Close the lid of the grill chamber and set the knobs to maximum flame size
Burner clogged| Clean burners and remove blockages
Temperature too high| Control knobs are set too high| Reduce knob setting
Excess fat and/or oil burns| Clean grill
Knob is defective| Replace control knob

Disposal

Never dispose of your gas grill with normal household waste. Instead, dispose of the appliance through a municipal or approved waste disposal company, or via bulky waste collection. Be sure to observe the currently applicable regulations. If you have any doubts, consult your city or municipal administration for an appropriate and environmentally friendly disposal option.
Batteries/Rechargeable Batteries (if included in your model):
Never dispose of batteries or rechargeable batteries with regular household waste. Please be aware that these items may contain toxic substances. It is a legal requirement for every consumer to dispose of them at an approved collection point in your town or municipality or at a retail store. If you have any questions or concerns, consult your city or municipal administration for an appropriate and eco-friendly disposal option. Only return batteries and rechargeable batteries when they are fully discharged.

Warranty

Warranty for Germany & Austria
To facilitate a quick response from the MAXXUS support team in case of service, we require specific information about your gas grill. To ensure accurate assignment of spare parts, please provide the product designation, date of purchase, and serial number. If necessary, kindly complete the repair order/damage report form in this user manual and submit it to us by mail or fax.
Areas of Application & Warranty Periods ®
MAXXUS gas grills are intended for private use only, and the warranty period is 2 years.
Purchase Receipt and Serial Number
To maintain your entitlement to service within the warranty period, please keep proof of purchase or invoice. In the event of a warranty claim, send us a copy of the proof of purchase as an attachment to your repair order/damage report without needing a specific request. This will expedite the processing of your service case. For us to clearly identify your model version, we require the product name, serial number, and date of purchase for service.
Warranty Terms and Conditions
The warranty period for your gas grill begins on the date of purchase and is applicable only to products purchased directly from MAXXUS Group GmbH & Co. KG or an authorized sales partner. The warranty covers manufacturing or material defects and is valid for devices purchased in Germany. It does not cover damage or defects resulting from improper use, intentional or negligent destruction, inadequate maintenance or cleaning, force majeure, normal wear and tear, liquid damage, or the repair or modification of non-original spare parts. The warranty also excludes faulty assembly or damage resulting from incorrect assembly.
Some components are susceptible to wear and tear through regular use, and signs of wear on these parts are not covered by the warranty. If your gas grill requires collection for repair, disassembly, provision, receipt, and reassembly are necessary, and generally not included in the warranty. In the case of individual parts, please pack the defective components securely and send them to our service address after making prior arrangements.
Services outside the warranty & ordering spare parts ®
The MAXXUS service team is of course also available to help you solve problems if cases of a defect occur after the end of the warranty, or cases that are not covered by the warranty. In such a case, please contact us directly by email:
kundendienst@maxxus.de
To order spare and wear parts, please provide the product name, spare part designations, part numbers, and the required quantities, and send your request to:
ersatzteile@maxxus.de
Please be aware that additional fastening materials, such as screws and washers, are not included with individual spare parts and should be ordered separately.
*As of: June/2016

Repair Order / Damage Report

• A copy of the proof of purchase/invoice is attached.
• I acknowledge the general terms and conditions of the MAXXUS Group GmbH & Co. KG.

I hereby authorize the MAXXUS Group GmbH & Co. KG to address the aforementioned defects. I will not incur any costs for valid warranty claims. Any repair costs that aren’t covered by the material defect liability will be my responsibility and need to be paid promptly. In the case of on-site repairs, our employees have the right to collect payment. I confirm this agreement with my signature.

• Date
• Place
• Signature

Please ensure that the completely filled-out orders are processed. Please always attach a copy of the sales receipt. Send the completely filled-out repair/damage report by.

• Post* to: Gorilla Sports Schweiz AG, Service Department, Hofwisenstrasse 12, CH-8260 Stein amhein
• Fax: +49 (0) 6151 39735 400
• E-Mail**: kundendienst@maxxus.de
• Please ensure that the letter is adequately stamped; regrettably, we cannot accept unstamped letters

Kindly send a scanned copy with your original signature. Orders lacking an original signature, unfortunately, cannot be processed.

CONTACT

• Distribution Germany & Austria
• Maxxus Group GmbH & Co.
• Nordring 80,
• 64521 Gross-Gerau Germany
• E-Mail: info@maxxus.de
• www.maxxus.com

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