V I V O STAND-V002/W/WD Steel Dual Monitor Desk Mount Instruction Manual
- October 30, 2023
- V I V O
Table of Contents
STAND-V002/W/WD Steel Dual
Monitor Desk Mount
Instruction Manual
Dual Monitor Desk Mount
SKU: STAND-V002/W/WD
Instruction Manual
STAND-V002/W/WD Steel Dual Monitor Desk Mount
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/stand-v002
help@vivo-us.com
309-278-5303
www.vivo-us.com
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
| Give us a Call: 309-278-5303
---|---
| Chat Us: www.vivo-us.com
| Email Us: help@vivo-us.com
We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are missing a part,
please reach out to us within 30 days of product delievery to have it replaced
at no cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
** If you do not understand these directions, or if you have any doubts
about the safety of the installation, please call a qualified technician.
Check carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is ! not explicitly specified in this manual. Do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
TIPOVER WARNING**
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT
TIPOVER:
- NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF TV OR TV CART.
- USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF
TIPOVER.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit
the product’s listing on our website or reach out to customer support. vivo-
us.com/products/stand-v002
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer
support at 309-278-5303 or help@vivo-us.com.
Please note: For items ordered in error or no longer needed, the return
shipping charges will be at the buyer’s expense.
TOOLS NEEDED:
PACKAGE CONTENTS **
**
Please consult the parts list below and ensure you have everything you need to
assemble your product. If parts are missing or damaged, please contact
us.
NOTE: SOME HARDWARE
INCLUDED MAY NOT BE USED
ASSEMBLY STEPS
STEP 1: Loosen Clamp 
STEP 2: Option A
Desk Clamp Installation
Mount Clamp (B) to Pole (A) using M6x16 Screws (S-A) 3mm Allen Wrench (T-A).
Secure assembly to desktop by tightening knob on Clamp (B).
STEP 2: Option B
Grommet Installation
Using a Phillips screwdriver, remove the screw from Clamp (B) and separate
Clamp Bolt (B1) and Clamp Plate (B2) from the clamp assembly. Thread Clamp
Plate (B2) onto Clamp Bolt (B1). 
Mount Grommet Plate (E) to Pole (A) using M6x16 Screws
(S-A) and 3mm Allen Wrench (T-A).
Remove adhesive backing from Soft Pad (F) and adhere to Grommet Plate (E)
If not using an existing
through-hole for mounting, use a 3/8” (10mm) drill bit to create a mounting
hole in the desired location. Thread Clamp Bolt (B1) with Clamp Plate (B2)
through the mounting hole and into Pole (A).
STEP 3: Install Arm
Slide Pole Cable Clip (H) and Swivel Arm (C) onto Pole (A). Secure Swivel Arm
(C) in place using 5mm Allen Wrench (T-B). Attach Pole Cap (G) to Pole (A).
Attach Arm Cable Clips (I) to Swivel Arm (C).
STEP 4: Attach VESA
Plate
Secure VESA Plates (D) to monitors using M4x12 Thumbscrews (M-A) or M4x30
Screws (M-B). D6 Spacers (M-C) may be required.
STEP 5: Install
Monitors
Slide monitors with VESA Plates (D) onto Swivel Arm (C). Secure VESA Plates
(D) in place using M6 Security Nuts (S-B).
STEP 6: Manage Cables
Manage cables using Arm Cable Clips (I) and Pole Cable Clip (H). 
STEP 7: Adjust Height
Adjust the monitor tilt using 5mm Allen Wrench (T-B). To level monitors,
remove M6 Security Nuts (S-B) and tighten or loosen adjustment screws using
3mm Allen Wrench (T-A). Once level, fasten M6 Security Nuts (S-B) back into
place.
Note: If the display
does not stop at your desired position, tighten the screw as shown.
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE ATVIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height
adjustable desks to monitor mounts to keyboard trays and more!
| |
---|---|---
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround
sound system, we’ve got a mounting solution to fit
your needs.| HEIGHT ADJUSTABLE DESKS
We offer electric & manual crank standing desks, corner frames, desk & top
combos, and more!| CABLE MANAGEMENT
From single monitor mounts to hex mount, gromment or clamp-ons,
we’ve got a mounting solution for your setup.
| |
https://vivo-us.com/collections/speaker-mounts-and-stands|
<https://vivo-us.com/collections/standing-desks>|
<https://vivo-us.com/collections/cable-management> WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of
creative and innovative indivuduals working together to offer high quality,
affordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
| Call Us: 309-278-5303
Average Resolution Time: 5m 4s
---|---
| Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
| Email Us: help@vivo-us.com
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr
LOVE YOUR NEW VIVO SETUP?
Ready to share that new amazing setup?
Want to brag about that amazing new ergonomic solution?
Tag us in your photo!
VIVO-us
@vivo_us
FOR MORE GREAT VIVO PRODUCTS,
CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM
LAST UPDATED: 05/10/2023
REV1.2LF
References
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- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- VIVO Steel Dual Monitor Desk Mount – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more