V I V O MOUNT-E-FD85-W Electric Flip Down Ceiling TV Mount Instruction Manual

: October 30, 2023
: V I V O

Table of Contents

V I V O MOUNT-E-FD85-W Electric Flip Down Ceiling TV Mount
Product Information
Product Usage Instructions
PRE-ASSEMBLY
TOOLS NEEDED
PACKAGE CONTENTS
ASSEMBLY STEPS
REMOTE – USER MANUAL
BUTTON FUNCTIONS
REMOTE CONTROL OPERATING INSTRUCTIONS
REPLACING THE REMOTE CONTROL
RESET MOUNT
Documents / Resources

V I V O MOUNT-E-FD85-W Electric Flip Down Ceiling TV Mount

Product Information

Electric Flip Down Ceiling TV Mount SKU: MOUNT-E-FD85/W

The Electric Flip Down Ceiling TV Mount is a high-quality, durable product designed to provide you with a convenient way to mount your TV on the ceiling. The mount is made of sturdy materials and can hold up to 110 lbs (50kg) of weight, making it suitable for a wide range of TV sizes. The mount comes with a power adapter and remote control for easy operation. It also includes all necessary hardware and tools for easy installation.

Product Usage Instructions

Before you begin, make sure you have all the necessary tools and hardware.
If you are unsure about the safety of the installation or do not understand the instructions, please call a qualified technician for assistance.
Check carefully to make sure there are no missing or defective parts. If any parts are missing or damaged, please contact customer support within 30 days of product delivery to have them replaced at no cost.
Verify your wall construction before installation. Do not install into drywall alone. Use wood studs to mount. If unsure, please contact customer support.
Follow the step-by-step instructions included in the assembly video or manual to install the mount on your ceiling.
Make sure to not exceed the weight capacity of the mount (110lbs/50kg).
Use the included remote control to flip down the mount and adjust the angle of your TV as desired.
If you encounter any issues or have any questions, please reach out to customer support for assistance.
If the product does not work out, you can return it within 30 days for a hassle-free return. Please contact customer support for assistance.

We’re Here for You!

Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!

Missing a Part?

If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully functioning product

PRE-ASSEMBLY

BEFORE YOU BEGIN

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
CAUTION! DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.com, email at help@vivo-us.com, or call us at 309-278-5303.
WEIGHT CAPACITY DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up-to-date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo-us.com/products/mount-e-fd85
Returns | Product Didn’t Work Out?
We offer a hassle-free 30-day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

TOOLS NEEDED

PACKAGE CONTENTS

Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.

ASSEMBLY STEPS

Step 1a Wood Joist Ceiling Installation

Attach Mount Extensions (D) to the top of Mount (A) with M6x8mm Screws (S-B) using 4mm Allen Wrench (T-B). Mount Extensions (D) should be attached with raised holes on top, as shown.

Identify wood joists in ceiling using a stud finder. Determine the desired mounting orientation of the mount and position Template (C) as shown and mark holes accordingly. Drill pilot holes 2.2” (55mm) deep using a 3/16” (4.5mm) drill bit. For the pilot hole(s) that align with a keyhole slot on the mount, insert a ST6.3x55mm Screw (W-A), leaving a 5mm gap from the ceiling. Hang Mount (A) so the screw heads are through the keyhole opening(s) and turn until the mount is support by the screw(s). Secure Mount (A) using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C), and a Phillips screwdriver.

STEP 1b | Solid Wood Ceiling Installation

Using Template (C), mark the inner 6 holes as shown. Drill pilot holes 2.2” (55mm) deep using a 3/16” (4.5mm) drill bit. For the pilot holes that align with a keyhole slot on the mount, insert a ST6.3x55mm Screw (W-A), leaving a 5mm gap from the ceiling. Hang Mount (A) so the screw heads are through the keyhole openings then slide the mount until it is supported by the screw heads. Secure Mount (A) using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C), and a Phillips screwdriver.

STEP 1c | Solid Concrete Ceiling Installation

Using Template (C), mark the inner 6 holes as shown. Drill pilot holes 2.4” (60mm) deep using a 3/8”
(10mm) drill bit. Insert Concrete Anchors (W-B) into holes. For the Concrete Anchors (W-B) that align with a keyhole slot on the mount, insert a ST6.3x55mm Screw (W-A), leaving a 5mm gap from the ceiling. Hang Mount (A) so the screw heads are through the keyhole openings then slide the mount until the it is sup-ported by the screw heads. Secure Mount (A) using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C), and a Phillips screwdriver.

STEP 2: Attach Bracket Rails & VESA Brackets

Attach Bracket Rails (F) to Center Plate (B) using M6 Nuts (S-C) and a wrench. Insert End Caps (J) into the ends of Bracket Rails (F). Slide VESA Brackets (E) onto Bracket Rails (F). Attach M4x8mm Screws (S-D) to the ends of Bracket Rails (F) using 3mm Allen Wrench (T-A).

Slide VESA Brackets (E) to match your TVs VESA pattern. Insert Set Screws (S-A) into the ends of VESA Brackets (E) to lock them in place. Tighten using 3mm Allen Wrench (T-A). Loosen the top two existing screws on Center Plate (B) until 5mm of threading is exposed. Remove the remaining 3 screws and set aside for later.

STEP 3: Secure TV to VESA Assembly

Attach VESA assembly to TV using appropriate mounting screws (M-A through M-D), M8 Washers (M-E), and Spacers (M-F, M-G).

STEP 4: Place TV on Mount

Place the TV with VESA bracket assembly onto Mount (A) by lining up top screws and inserting into keyholes at desired height. Tighten screws. Secure Mounts using previously removed screws (STEP 2) and tighten with a Phillips screwdriver. Clearance between the ceiling and top edge of TV should be no less than 15mm when TV is in the fully lowered position.

STEP 5: Secure Cables

Run cables along mount and use Cable Ties (I) to secure in place. NOTE: Leave some slack in cables to allow for arm movement.

STEP 6: Connect Power

Plug AC Adapter (G) into Mount (A), then connect to an AC power outlet.
NOTE: Plugging power supply into AC outlet prior to the mount may cause a large spark when connecting to the mount.

Never operate the unit without a TV installed.

REMOTE – USER MANUAL

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

BUTTON FUNCTIONS

REMOTE CONTROL OPERATING INSTRUCTIONS

Install two AAA batteries (not included) in the remote.
Plug the mount in. The amount will beep once and will be ready for operation.
NOTE: The mount relies on gravity for correct operation and will only operate when in the correct orientation. The amount will not operate while resting on a table or other surface.

IF THE MOUNT IS INSTALLED ON A PITCHED SURFACE:

Press and hold the “OK” button for 5 seconds. The mount will retract to the highest position, which means the system has been successfully reset.
Press the down or up arrow buttons to adjust the position. Press “OK” when the TV has reached the proper position.
Press and hold the mem1 button until the mount beeps. Repeat 5 times. Mount will give a long beep, indicating that the maximum tilt angle has been set. The mount is now ready for use.

SAVE AND RECALL MEMORY
To save a certain location to memory, press and hold the mem1 or mem2 buttons for 1 seconds. The mount will beep, indicating the position has been saved to memory. To recall memory locations, press the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to saved memory locations 1 or 2.

REPLACING THE REMOTE CONTROL

If the original remote has been lost, please contact us for a new one. To pair the replacement remote with the mount:

Use a thin tool (such as a paperclip) to press the small button on the left side of the mount. The mount will beep once.
Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.

PAIRING A REMOTE TO MULTIPLE UNITS

The included remote may be paired to multiple units, allowing all installed mounts to be con-trolled simultaneously. Follow the steps outlined above in “Replacing the Remote Control” for each mount to pair to a single remote.
To change each unit back to using individual remotes, repeat the programming steps using the individual remotes for each. To clear data of paired remote, press and hold the matching code button for 5 seconds and release. The system will beep twice to confirm successful pairing reset.

RESET MOUNT

If the TV ceiling mount operates abnormally, it may be necessary to perform a reset of the mount. To reset the TV ceiling mount, unplug the mount from power for 10 seconds and plug back in. Hold the OK button for 6 seconds to return mount to the minimum (folded) position. Press the down button and allow mount to fully lower.

PROBLEM	SOLUTION

Remote Control Range is Too Short

|

Replace the batteries. If the problem is not resolved, please contact us to replace the remote control.

Abnormal Operation

| Reset the system by following instructions under Reset Mount. If problem is not resolved, contact us to replace the product.

Mount Will Not Operate

| Ensure power supply is properly connected to the product. If so, ensure power outlet is working. If there is no beeping sound or red light (power indication) on the TV mount, please contact us to replace the power supply.

Abnormal Noise

|

Please contact us to replace the product.

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WHO WE ARE

VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy.

Need Assistance?

We Would Love to Help!

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Documents / Resources

| V I V O MOUNT-E-FD85-W Electric Flip Down Ceiling TV Mount [pdf] Instruction Manual
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