V I V O DESK-V100EBY Electric Desk with Push Button Memory Controller Instruction Manual
- October 30, 2023
- V I V O
Table of Contents
Black Electric Single Motor Desk Frame
SKU: DESK-V100EBY
Instruction Manual
DESK-V100EBY Electric Desk with Push Button Memory Controller
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
| **** | Give us a Call: 309-278-5303 |
|---|---|
| Chat Us: www.vivo-us.com | |
| **** | Email Us: help@vivo-us.com |
We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are missing a part,
please reach out to us within 30 days of product delievery to have it replaced
at no cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
** If you do not understand these directions, or if you have any doubts
about the safety of the installation, please call a qualified technician.
Check carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is not explicitly specified in this manual. Do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
ELECTRICAL WARNING :**
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND
ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support. vivo-
us.com/products/desk-v100eby
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or help@vivo-us.com. Please note:
For items ordered in error or no longer needed, the return shipping charges
will be at the buyer’s expense. 
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to
assemble your product. If parts are missing or damaged, please contact us.
ASSEMBLY STEPS
STEP 1: Mount Crossbar
STEP 2: Install Feet
STEP 3: Attach Side Brackets
STEP 4: Adjust Desk Frame Width
STEP 5: Attach Frame to Desktop
STEP 6: Install Sync Rod
STEP 7: Attach Controller
CONTROLLER
OPERATING INSTRUCTIONS: Press the up arrow, the desk will automatically
raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest
position.
Memory Mode
To store a certain height in the controller’s memory, press the 1 button for
more than three seconds. “S-1” will be displayed, indicating that the current
height has been saved to the 1 button sucessfully. Repeat the process using
buttons 2,3, and 4.
Reset Mode
- If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow again for at least three seconds and release. “rSt” will be displayed.
- If the system displays “Er1”, press and hold the down arrow for more than three seconds and release.
“rSt” will be displayed.
Child Lock
TO LOCK: Press and hold the up arrow and the down arrow simultaneously for
five seconds until the LED reads “Loc”.
TO UNLOCK: Press and hold the up arrow and the down arrow simultaneously for
five seconds until the LED switches from “Loc” to the height display.
ADVANCED SETTING
Press and hold the “1” button and the “2” button simultaneously for 20 seconds
until the LED flashes.
The menu contains 7 items as the table below.
| MENU | SETTING RANGE | REMARKS |
|---|---|---|
| Minimum Height | 73.0cm-110cm | |
| (28.8″-43.4″) | The setting value should be at least 10cm(3.9″) less than the |
Maximum Height.
Maximum Height| 83.0cm-120cm| The setting value should be at least
| (32.7″-47.3″)| 10cm(3.9″) less than the Maximum Height.
Starting Height| 0.0-30.0cm| Increase the Starting Height
| (11.8″)| to the current height range.
| | 0: shut down
Upward Anti-Collision| U-0—U-9| 1-9: The higher the number, the higher the
sensitivity
| | 0: shut down
Downward Anti-Collision| d-0—d-9| 1-9: The higher the number, the higher the
sensitivity
| F0| The decimal point is not displayed.
Display Decimal Point| |
|
| F-1| The decimal point is displayed.
| L-0| Change the numeric display to show heights in centimeters.
Display Unit| |
|
| L-1| Change the numeric display to show heights in inches.
Short press the “1 ” button and the “ 2” button simultaneously to select the
item you’d like to set.
Short press up arrow and the down arrow simultaneously to adjust the value.
Press and hold the “ 1” button and the “ 2” button simultaneously for eight
seconds until the LED reads “ 888 ”, which means the setting is saved
successfully.
Troubleshooting
| Error Code | Description/Resolution |
|---|---|
| ER1 | Press the and hold the down arrow to perform a reset. |
| Hot | The desk is overheated. Allow the desk to rest for more than 18 minutes |
before operating.
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE ATVIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height
adjustable desks to monitor mounts to keyboard trays and more!
| |
---|---|---
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround
sound system, we’ve got a mounting solution to fit your needs| CABLE
MANAGEMENT
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a
mounting solution for your setup.| MONITOR MOUNTS
From single monitor mounts to hex mount, gromment or clamp-ons,
we’ve got a mounting solution for your setup.
| | 
https://vivo-us.com/collections/speaker-mounts-and-stands| https://vivo-
us.com/collections/cable-management| https://vivo-us.com/collections/monitor-mounts
WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of
creative and innovative indivuduals working together to offer high quality,
affordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilitiy.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm We offer immediate assistance
with rapid response times from customer service agents and product techncians
to help you every step of the way!
**** Call Us: 309-278-5303
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LAST UPDATED: 08/29/2022
REV1LF https://vivo-us.com/products/desk-v100eby
ASSEMBLY VIDEO AVAILABLE:Follow along step-by-step with our video walk through
by scanningthe QR code with your mobile device or by following the
productlink:
vivo-us.com/products/desk-v100ebyhelp@vivo-us.com
**** 309-278-5303
www.vivo-us.com
References
- Register a .US.COM domain today!
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Electric Single Motor Desk Frame with Memory Controller – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
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