V I V O MOUNT-E-FD85 Black Electric Flip Down Ceiling TV Mount Instruction Manual
- October 30, 2023
- V I V O
Table of Contents
MOUNT-E-FD85 Black Electric Flip Down Ceiling TV Mount
Instruction Manual
MOUNT-E-FD85 Black Electric Flip Down Ceiling TV Mount
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/mount-e-fd85
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT 7AM – 7PM Monday-Friday
We’re Here for You! Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product technicians to help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are missing a part,
please reach out to us within 30 days of product delivery to have it replaced
at no cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY BEFORE YOU BEGIN
If you do not understand these directions, or if you have any doubts about the
safety of the installation, please call a qualified technician. Check
carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is !
not explicitly specified in this manual. Do not exceed weight capacity. We
cannot be liable for damage or injury caused by improper mounting, incorrect
assembly or inappropriate use.
WARNING: CHOKING HAZARDSMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS.
ADULT SUPERVISION IS REQUIRED.
CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD
STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure,
please contact us at vivo-us.com, email at help@vivo-us.com, or call us at
309-278-5303.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support.
vivo-us.com/products/mount-e-fd85
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error
or no longer needed, the return shipping charges will be at the buyer’s
expense.
TOOLS NEEDED:
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to
assemble your product. If parts are missing or damaged, please contact
us.
NOTE: SOME HARDWARE
INCLUDED MAY NOT BE USED
ASSEMBLY STEPS
Step 1a | Wood Joist Ceiling Installation
Attach Mount Extensions (D) to the top of Mount (A) with M6x8mm Screws (S-B)
using 4mm Allen Wrench (T-B). Mount Extensions (D) should be attached with
raised holes on top, as shown.
Identify wood joists in ceiling using a stud finder.
Determine the desired mounting orientation of the mount and position Template
(C) as shown and mark holes accordingly. Drill pilot holes 2.2” (55mm) deep
using a 3/16” (4.5mm) drill bit. For the pilot hole(s) that align with a
keyhole slot on the mount, insert a ST6.3x55mm Screw (W-A), leaving a 5mm gap
from the ceiling. Hang Mount (A) so the screw heads are through the keyhole
opening(s) and turn until the mount is support by the screw(s). Secure Mount
(A) using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C), and a
Phillips screwdriver. 
STEP 1b | Solid Wood Ceiling Installation
Using Template (C), mark the inner 6 holes as shown. Drill pilot holes 2.2”
(55mm) deep using a 3/16” (4.5mm) drill bit. For the pilot holes that align
with a keyhole slot on the mount, insert a ST6.3x55mm Screw (W-A), leaving a
5mm gap from the ceiling. Hang Mount (A) so the screw heads are through the
keyhole openings then slide the mount until it is supported by the screw
heads. Secure Mount (A) using the remaining ST6.3x55mm Screws (W-A), M6
Washers (W-C), and a Phillips screwdriver.
STEP 1c | Solid Concrete Ceiling Installation
Using Template (C), mark the inner 6 holes as shown. Drill pilot holes 2.4”
(60mm) deep using a 3/8” (10mm) drill bit. Insert Concrete Anchors (W-B) into
holes. For the Concrete Anchors (W-B) that align with a keyhole slot on the
mount, insert a ST6.3x55mm Screw (W-A), leaving a 5mm gap from the ceiling.
Hang Mount (A) so the screw heads are through the keyhole openings then slide
the mount until the it is supported by the screw heads. Secure Mount (A) using
the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C), and a Phillips
screwdriver.
STEP 2: Attach Bracket
Rails & VESA Brackets
Attach Bracket Rails (F) to Center Plate (B) using M6 Nuts (S-C) and a wrench.
Insert End Caps (J) into the ends of Bracket Rails (F). Slide VESA Brackets
(E) onto Bracket Rails (F). Attach M4x8mm Screws (S-D) to the ends of Bracket
Rails (F) using 3mm Allen Wrench (T-A).
Slide VESA Brackets (E) to match your TVs VESA pattern.
Insert Set Screws (S-A) into the ends of VESA Brackets (E) to lock them in
place. Tighten using 3mm Allen Wrench (T-A). Loosen the top two existing
screws on Center Plate (B) until 5mm of threading is exposed. Remove the
remaining 3 screws and set aside for later. 
STEP 3: Secure TV to VESA Assembly
Attach VESA assembly to TV using appropriate mounting screws (M-A through
M-D), M8 Washers (M-E), and Spacers (M-F, M-G).
STEP 4: Place TV on Mount
Place the TV with VESA bracket assembly onto Mount (A) by lining up top screws
and inserting into keyholes at desired height. Tighten screws. Secure Mounts
using previously removed screws (STEP 2) and tighten with a Phillips
screwdriver. Clearance between the ceiling and top edge of TV should be no
less than 15mm when TV is in the fully lowered position.
STEP 5: Secure Cables
Run cables along mount and use Cable Ties (I) to secure in place.
NOTE: Leave some slack in cables to allow for arm movement. 
STEP 6: Connect Power
Plug AC Adapter (G) into Mount (A), then connect to an AC power outlet.
NOTE: Plugging power supply into AC outlet prior to the mount may cause a
large spark when connecting to the mount.
REMOTE – USER MANUAL
If you do not understand these directions, or if you have any doubts about the
safety of the installation, please call a qualified technician. Check
carefully to make sure there are no missing or defective parts. Improper
installation may cause damage or serious injury. Do not use this product for
any purpose that is not explicitly specified in this manual and do not exceed
weight capacity. We cannot be liable for damage or injury caused by improper
mounting, incorrect assembly, or inappropriate use.
BUTTON FUNCTIONS
| Downward Movement
---|---
| Upward Movement
| Stop
| Memory Button 1: Press
and hold for 1 seconds, the mount will beep once. Location 1 is saved.
| Memory Button 2: Press and hold for 1 seconds, the mount will beep once.
Location 2 is saved.
| Recall Memory Position 1
| Recall Memory Position 2
REMOTE CONTROL OPERATING INSTRUCTIONS
Install two AAA batteries (not included) in the remote.
Plug the mount in. The mount will beep once, and will be ready for operation.
NOTE: The mount relies on gravity for correct operation and will only
operate when in the correct orientation. The mount will not operate while
resting on a table or other surface.
IF MOUNT IS INSTALLED ON A PITCHED SURFACE:
- Press and hold the “OK” button for 5 seconds. The mount will retract to the the highest position, which means the system has been successfully reset.
- Press the down or up arrow buttons to adjust position. Press “OK” when the TV has reached proper position.
- Press and hold the mem1 button until the mount beeps. Repeat 5 times. Mount will give a long beep, indicating that the maximum tilt angle has been set. The mount is now ready for use.
SAVE AND RECALL MEMORY
To save a certain location to memory, press and hold the mem1 or mem2 buttons
for 1 seconds. The mount will beep, indicating the position has been saved to
memory. To recall memory locations, press the ( 1 ) or ( 2 ) button. The TV
mount will automatically adjust to saved memory locations 1 or 2.
REPLACING THE REMOTE CONTROL
If the original remote has been lost, please contact us for a new one. To pair
the replacement remote with the mount:
- Use a thin tool (such as a paperclip) to press the small button on the left side of the mount. The mount will beep once.
- Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.
PAIRING A REMOTE TO MULTIPLE UNITS
The included remote may be paired to multiple units, allowing all installed
mounts to be controlled simultaneously. Follow the steps outlined above in
“Replacing the Remote Control” for each mount to pair to a single remote.
To change each unit back to using individual remotes, repeat the programming
steps using the individual remotes for each. To clear data of paired remote,
press and hold the matching code button for 5 seconds and release. The system
will beep twice to confirm successful pairing reset.
RESET MOUNT
If the TV ceiling mount operates abnormally, it may be necessary to perform a
reset of the mount. To reset the TV ceiling mount, unplug the mount from power
for 10 seconds and plug back in. Hold the OK button for 6 seconds to return
mount to the minimum (folded) position. Press the down button and allow mount
to fully lower.
| PROBLEM | SOLUTION |
|---|---|
| Remote Control Range is Too Short | Replace the batteries. If the problem is |
not resolved, please contact us to replace the remote control.
Abnormal Operation| Reset the system by following instructions under Reset
Mount. If problem is not resolved, contact us to replace the product.
Mount Will Not Operate| Ensure power supply is properly connected to the
product. If so, ensure power outlet is working. If there is no beeping sound
or red light (power indication) on the TV mount, please contact us to replace
the power supply.
Abnormal Noise| Please contact us to replace the product.
EXPLORE MORE AT VIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height
adjustable desks to monitor mounts to keyboard trays and more!
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround
sound system, we’ve got a mounting solution to fit your needs| HEIGHT
ADJUSTABLE DESKS
We offer electric & manual crank standing desks,
corner frames, desk & top combos, and more!| MONITOR MOUNTS
From single monitor mounts to hex mount,
grommet or clampons, we’ve got a mounting
solution for your setup.
https://vivo-us.com/collections/speaker-mounts-and-stands| | [ https://vivo-
us.com/collections/monitor-mounts](https://vivo-us.com/collections/monitor-
mounts)
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VIVO is more than a brand of ergonomic office furniture. We are a team of
creative and innovative individuals working together to offer high quality,
affordable ergonomic solutions. We think and work outside of the box to serve
you, our customer, to the best of our abilities.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service
agents and product technicians to help you every
step of the way!
Call Us: 309-278-5303
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References
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- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Electric Flip Down Ceiling Mount for 40” to 85” TVs – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more