TCL S410R S Series 49 Inch Class 4 Series 4K UHD HDR Roku Smart TV User Manual
- June 10, 2024
- TCL
Table of Contents
- Register and protect your purchase
- DO NOT RETURN TO STORE
- Important Information
- Product Information
- Important Safety Instructions
- FCC Information
- Battery Caution & Disposal Information
- ELECTRONICS & PACKAGING RECYCLING INFORMATION
- What’s in the box
- Set up your TV
- Optional – To mount on a wall
- Power up
- Get to know your TV
- Complete guided setup and activation
- Viewing 4K Ultra HD Content
- Easy Voice Control
- TCL North America Limited Warranty
- How to get service
- TCL North America Limited Warranty
- LIMITATION OF WARRANTY
- Broadcasting & Operating Environment
- Troubleshooting
- Documents / Resources
Hi! Let’s get started.
S410R S Series 49 Inch Class 4 Series
4K UHD HDR Roku Smart TV
S-Series
S410R/S450R
REGISTER NOW
See inside for details & protect your purchase
Register and protect your purchase
TEXT TO REGISTER
Text a photo of the camera icon to 71403 Or register online at
register.tcl.com
Need help? Visit photoregister.com/help or
text HELP to 71403
Add a TCL Protection Plan when you register your
product and be covered from life’s mishaps
Thank you for choosing TCL. We want your ownership experience to bring you as
much joy as the you purchase during registration. Add a TCL Protection Plan
within your first 30 days of ownership to receive the best value and we won’t
let anything get in the way of your viewing pleasure.
Benefits & Description | PROTECT | PROTECT PLUS |
---|
Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.| Up To 4 Years| Up
To 4 Years
Priority Service
Free shipping and rapid turn-around time.| 3-5 Days| 3-5 Days
Product Replacement
Free 1-time replacement if product cannot be fixed.| |
TCL Parts & Service
Genuine TCL parts & factory certified service.| |
No Deductible
$0 out of pocket expense.| |
Pixel Repair and Burn-In Coverage
Don’t let shadow axels prevent you from clear viewing.| |
Accidental Damage Protection
Coverage for drops, breaks and spills starts after 30 days.| |
Complimentary Remove & Reinstall
Don’t risk it-we’ll remove and reinstall televisions 65” and larger.| |
Lost Your Remote?
No problem! We’ll replace your remote, so you never have to leave your couch.
One time only.| |
DO NOT RETURN TO STORE
WE ARE READY TO HELP contact us first with any questions
TCL SUPPORT:
877-300-8837">support.tcl.com/us1-877-300-8837
TAKE CARE WHEN REMOVING THE TV
Important Information
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: Neutral fusing. Disconnect mains before servicing.
Caution: To reduce the risk of electric shock, do not remove cover (or
back). No user serviceable parts inside. Refer servicing to qualified service
personnel.
This symbol indicates that this product incorporates double insulation between
hazardous main voltage and user accessible parts. When servicing, use only
identical replacement parts.
This symbol indicates “dangerous voltage” inside the product that presents a
risk of electric shock or personal injury.
This symbol indicates important instructions accompanying the product.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture.
This product should not be exposed to dripping or splashing. No objects filled
with liquids, such as vases, should be placed on the apparatus.
WARNING
The TV is unstable if it is not properly attached to the base or mounted to
the wall. Please follow the base or wall mounting instructions provided in the
User’s Guide to ensure your safety.
Warning: The batteries should not be exposed to excessive heat, such as
prolonged direct sunlight, open flame, or fire of any kind. Refer to the
identification/rating label located on the back panel of your product for its
proper operating voltage.
Cable TV Installer: This reminder is provided to call your attention to
Article 820-40 of the National Electrical Code (Section 54 of the Canadian
Electrical Code, Part 1) which provides guidelines for proper grounding and,
in particular, specifies that the cable ground should be connected to the
grounding system of the building as close to the point of cable entry as
practical.
Warning: The batteries should not be exposed to excessive heat, such as
prolonged direct sunlight, open flame, or fire of any kind. Refer to the
identification/rating label located on the back panel of your product for its
proper operating voltage.
Important: This television is a table model and is designed to sit on a
firm, flat surface. Do not place the TV on soft carpeting or on a similar
surface as this may cause the ventilation slots located on the bottom of the
unit to be blocked and may result in reduced product lifespan from
overheating.
To assure adequate ventilation for this product, maintain a spacing of one (1)
inch from the top and side of the TV receiver and two (2) inches from the rear
of the TV receiver and other surfaces.
Make sure the TV stand or base you use is of adequate size and strength to
prevent the TV from being accidentally tipped over, pushed o, or pulled o.
This may cause personal injury and/or damage the TV. Refer to the Important
Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very
low-power standby mode but will not completely turn the power o. In order to
completely shut the power o, you will need to disconnect the power cord from
the outlet. The mains plug/appliance coupler is used to completely turn o the
device. If you prefer to completely turn o the device, you should install the
TV in a manner that allows you to disconnect the power cord when desired.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of
purchase. Attach it here and record the serial and model numbers in case you
need them. These numbers are located on the product.
Keep the apparatus at least 8 inches away from the human body.
Input | Signal Compatibility |
---|---|
Antenna/Cable | 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats) |
Composite Video | 480i |
HDMI | 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz |
For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.
Model No………………………………………………………….
Purchase Date…………………………………………………..
Serial No…………………………………………………………..
Dealer/Address/Phone………………………………………
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water.
-
Clean only with a dry cloth.
-
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
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Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
-
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
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WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
-
WARNING: The main plug is used to disconnect the device and should remain readily operable.
-
When not in use, tie up the power cord set with a cable tie or with something similar. It should not be near sharp edges as it may cause abrasion of the power cord set. When put into use again, please make sure the power cord set is not damaged. If any damage is found, please use a replacement power cord specified by the manufacturer or that is identical to the original one.
-
No open flame sources, such as lit candles, should be placed on, under, or near the apparatus.
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Unplug this apparatus during lightning storms or when unused for long periods of time.
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Only use attachments/accessories specified by the manufacturer.
-
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid any injury.
-
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
-
For safe operation of the apparatus, please follow these installation requirements: Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall.
Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal. -
If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See following example:
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and
the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works.
Copyright © 2012-2022 Dolby Laboratories. All rights reserved.
FCC Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
S-series, include models (S410R/S450R)
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America)
Supplier Address: 1860 Compton Avenue, Corona, California 92881, USA
Supplier phone number and internet contact information:
1-877-300-8837
support.tcl.com/us
Battery Caution & Disposal Information
- For best results, use alkaline type batteries.
- Install only new batteries of the same type in your product.
- Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
- Do not mix old and new batteries.
- Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Batteries should be recycled or disposed of as per state and local guidelines.
- Do not dispose of batteries in fire.
- Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).
ELECTRONICS & PACKAGING RECYCLING INFORMATION
For information on recycling your old TVs, sound bars, and home comfort
products, and to find drop-o locations in your area, please visit the
“Electronics Recycling” area of the TCL website at
www.tcl.com.
Click on our convenient interactive map to quickly locate a solution in your
community. TCL encourages consumers to always look for a recycling or reuse
alternative to discarding televisions and other electronics, and in many areas
TCL has programs for consumers to drop-o and recycle televisions free of
charge.
Look for convenient How2Recycle® labels on the product box for help preparing
your new TV packaging for recycling. These labels show important information
identifying the various types of packaging material included with your new TV
along with easy-to- understand recycling instructions.
Warning: To avoid the danger of Suo cation, keep plastic packaging away from
babies, children, and pets.
Do not use packaging bags in cribs, beds, carriages, or playpens.
What’s in the box
What you need
Phillips head screwdriver
Make the most of your Smart TV
Router + Internet Connection (needed for streaming)
Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
Warning: To avoid the danger of suocation, keep plastic packaging away from
babies, children, and pets. Do not use packaging bags in cribs, beds,
carriages, or playpens.
Remove your TV from the box
Be careful, it’s heavy!
To use the stand
A To prevent damage to the screen, carefully place your TV on a soft,
cushioned surface.
B Align the stands with the screw holes located on the TV. Secure the stands
to the TV with four (4) screws.
Note: Make sure the installation direction of the stand is the same as
illustrated.
(43’’: ST4X25mm 50”/55”: M4X25mm 58’’/65’’: M4x36mm 75’’: M5X50mm)
Warning:
Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be applied.
Optional – To mount on a wall
(Wall mount hardware and accessories are not included)
To mount on a wall
Preparation must be done before mounting your TV on a wall.
Note:
- For the 43/50/55/58/65model, if you opt to wall mount your TV, we recommend to connect the Ethernet cable into the Ethernet port located at the back of the unit before mounting your TV on a wall.
- Do not place your TV in a location exposed to direct sunlight, heat, fire, or moisture. Exposure will damage the TV.
|
---|---
Place your TV on a soft, cushioned surface. Remove the 2 screws from the back
of the TV and store in a safe place.| Place your TV on a soft, cushioned
surface. Remove the 4 screws from the back of the TV and store in a safe
place.
|
Screw the VESA bracket tightly onto the back cover with 4 VESA screws
purchased with the wall mount separately.| Follow the instructions that come
with the wall mount to hang the TV on the wall.
If you are mounting your TV to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
Models of 43’’ | Purchase a VESA 200×200 (4 M6x12mm screws) |
---|---|
Models of 50’’ | Purchase a VESA 200×200 (4 M6x12mm screws) |
Models of 55’’ | Purchase a VESA 200×200 (4 M6x12mm screws) |
Models of 58’’ | Purchase a VESA 200×200 (4 M6x12mm screws) |
Models of 65’’ | Purchase a VESA 200×200 (4 M6x12mm screws) |
Models of 75’’ | Purchase a VESA 300×300 (4 M6x25mm screws) |
The VESA number is the horizontal and vertical measurement of the mounting
holes. For example, 200X200 refers to the fact that the mounting measurements
are 200mm horizontally and 200mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net
weight to avoid causing damage.
Warning: This product should only be mounted by a professional installer.
Warning: Never install or mount this product to the ceiling with the screen
side facing down.
Installing or mounting this product to the ceiling or the underside of a
structure or surface is hazardous and may result in personal injury and/or
property damage.
Power up
In this step, we’ll make sure all systems are GO!
Connect your power cable to the TV, then plug it into the wall outlet.
Power your TV remote by inserting the included batteries.
If applicable, connect external devices by referencing port label and
descriptions on page 8.
Insert batteries in the correct polarity as indicated in the battery
compartment.
Power Tip! batteries from the same manufacturer. Never use damaged
batteries.
Always replace depleted batteries with two same brand-new a If your remote
gets warm/hot during use, discontinue use and contact customer support
immediately at support.tcl.com/us
Review the Battery Caution & Disposal Information on page 3.
Grab your remote
The TV remote should feel right at home in your hand. We designed it to be
incredibly intuitive for watching TV and navigating on-screen menus.
Here are some buttons you should know about.
A POWER BACK Return to previous screen
B HOME Return to Roku Home screen
C VOLUME Raise and lower volume
D MUTE Press the button to mute the sound
E INSTANT REPLAY Replay the last few seconds of streaming video
F OPTIONS View more options
G RWD SCAN Rewind streaming video, scroll left one page at a time
H FWD SCAN Fast forward streaming video, scroll right one page at a time
Tip! The button gives you easy access to picture settings, display options, and more. Try it on every screen!
Get to know your TV
USB PORT Connect a USB device to access photos, music and movies.
RESET BUTTON Press once to restart your TV.
Press and hold for factory reset, and careful, you will lose all your
settings!
ETHERNET Connect an Ethernet cable to your home Internet router or switch.
For 43”/50”/55”/58”/65”, the Ethernet port is located at the back of the TV.
HDMI
PORT Highest quality audio/video connection. Connect cable box, Blu-ray
player, gaming console, or other devices to your TV using HDMI cables.
HDMI (e)ARC PORT Connect HDMI (e)ARC (audio return channel) capable audio
devices like sound bars or AV receivers.
ANTENNA/CABLE IN Connect an outdoor VHF/ UHF antenna or Cable TV feed.
AV IN adapter AV Input (analog audio/video).
The AV Input can be used to connect older devices that use analog audio/video
outputs. Compatible adapter (not included) connects to the RCA cable (video –
yellow and audio – white and red) that you normally use to connect to that
device.
HEADPHONE OUT Connect headphones or other external speakers.
OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital
audio system.
Complete guided setup and activation
It’s the final stretch—hurray!
Let’s Connect
Your TV will automatically detect wireless networks in your area. Have your
network name and password handy and follow the easy on-screen instructions.
Your Roku account: Activate your TCL Roku TV using your computer, smartphone,
or tablet to link to a Roku account. You need a Roku account to activate your
TV and access entertainment across thousands of streaming channels.
IMPORTANT: Roku doesn’t charge for activation support – beware of scams.
Roku accounts are free and while a valid credit card number is not required to
create a Roku account, saving your credit card information makes renting,
purchasing, and subscribing to entertainment from the Roku Channel Store fast
and convenient.
Once connected to your account, your TV will automatically update with the
latest software, and you can start streaming immediately.
If you aren’t ready to connect your TV to a wireless network, you can still
use it as a regular TV.
And setup is done… Congratulations!
Continue using the remote to personalize your Home screen and channel line-up,
stream movies, and so much more.
If you have an antenna or cable connected, just click the Live TV tile to
watch broadcast TV channels.
The fun has just begun!
WE ARE READY TO HELP contact us first with any questions
TCL SUPPORT:
877-300-8837">support.tcl.com/us1-877-300-8837
Viewing 4K Ultra HD Content
4K Spotlight Channel
The Roku 4K Spotlight channel is the easiest way to find movies, TV shows, and
more in stunning resolution.
Browse regularly updated, hand-curated selections of 4K titles in categories
like Most Popular, Action, Drama, and more.
Key things to know: A paid subscription or other payments may be required for
some channels. Channel availability subject to change and varies by country.
4K content will not be available on all channels.
Next Generation 4K HDR Devices
With HDMI inputs supporting the latest HDMI standards, connect next-gen game
systems, Ultra HD Blu-ray and more to enjoy highest-quality 4K high dynamic
range sources.
players Upscale 1080p HD to 4K Ultra HD
Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL
Creative Pro upscaling.
Unlock the full potential of your TCL Roku TV
Connect your TV to the internet to start streaming.
Free live TV
Enjoy 300+ live channels with news, sports, cooking, lifestyle entertainment,
and more – right from your home screen.
Personalized screensaver
Stream your favorite photos on your TV as your own screensaver – even invite
friends and family to join in!
The most popular channels
Easily find and stream movies, shows, songs, or podcasts across thousands of
free and paid streaming channels.
Automatic updates
Keep your TV getting even smarter over time with the newest channels and
features.
*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel availability is subject to change.
Easy Voice Control
Find movie titles, launch or change channels, even switch inputs, using the voice control feature available through the Roku mobile app (iOS or Android™ mobile device required), or with compatible third-party voice assistant- enabled devices and voice enabled remote controls that can be purchased separately. This feature works with Apple HomeRight (Siri), Alexa, or Google Assistant plus requires a free Roku account to set up.
Apple HomeRight
Apple HomeRight provides an easy and secure way for you to use Siri and the
Home app on your iPhone, iPad, Apple Watch, Home Pod, Home Pod mini, or Mac to
control your compatible Roku device. And, you can use scenes to group your
Roku device with other HomeRight-enabled devices to control an entire room at
once.
To learn more, scan
QR code or visit: go.tcl.com/airplay-homekit
https://go.tcl.com /airplay-homekit
Amazon Alexa
You can use Amazon Alexa-enabled devices, or the Amazon and Alexa Apps to
search and control playback of content, and the ability to launch select
streaming channels. Plus, you can power the TV screen on and adjust the
volume, switch between deferent input devices such as Over-The-Air antenna,
cable box, game consoles, etc. once connected. To use Alexa to search and
control your TCL Roku TV, you need to link your Roku account to your Alexa
account.
To learn more, scan QR code or visit:
go.tcl.com/alexa
Google Assistant
You can use Google Assistant-enabled devices to search and control playback of
content, and the ability to launch select streaming channels with just using
your voice. Additionally, you can turn your TV on and turn up the volume,
mute, switch inputs and change channels, if there is an Over-The-Air antenna
connected.
To control your TCL Roku TV using your voice with Google, you need to link
your Roku account in the Google Home mobile app on your iOS or Android device.
To learn more, scan
QR code or visit: go.tcl.com/hey-google
NOTE:
Some Roku Voice capabilities may not be supported when using Home Kit, Alexa
or Google Assistant-enabled devices.
Apple, Home Kit, Siri, iPhone, iPad, Apple Watch, Apple Home, Home Pod and
Home Pod mini are trademarks of Apple Inc., registered in the U.S. and other
countries and regions. Amazon, Alexa and all related logos are trademarks of
Amazon.com, Inc. or its aliases. Alexa enabled device is required to work
with Alexa. Google, Android, and Google Home are trademarks of Google LLC.
Third party features and services may be subject to Change or removal without
notice.
TCL North America Limited Warranty
All New TCL Product Models including LCD/LED Televisions, Sound Bars, and
Appliances including Window Air Conditioners, Portable and Through-The-Wall
Air Conditioners, Dehumidifiers, Air Purifiers, and Robot Vacuums (each
individually referred to as a “Product” or “Unit”, and together referred to
as the “Products”).
What your warranty covers: Defects in materials or workmanship to the original
owner of this TCL Product when purchased as new from an Authorized Dealer of
TCL brand Products in the United States and packaged with this warranty
statement.
New Products (Non-Commercial Use)
For how long after your purchase:
- One (1) year from date of purchase for parts and labor for non-commercial use.
New Products (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this Product in a
commercial or business environment, the use of this Product in an institution
or for institutional purposes, or other commercial purposes including rental
purposes.
What we will do
- At TCL’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your Product, or (2) replace your Product with a new or refurbished/remanufactured equivalent value Product. The decision to repair or replace will be made solely by TCL. See section entitled “How to get service.”
How to get service
- Before submitting a request for warranty service, please visit support.tcl.com for helpful FAQs and additional troubleshooting suggestions.
- To get warranty service, contact TCL Customer Support by visiting support.tcl.com/contact-us. Please have your Product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your Product to a TCL Service Center.
- A representative must troubleshoot your problem over the telephone, via chat, or through e-mail before receiving service. If it is determined that your Unit requires service, the service location will be at the sole discretion of TCL based upon the Limited Warranty Statement.
- At the sole discretion of TCL, television screen sizes 43-inches and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/re-certified Unit. At the sole discretion of TCL, television screen sizes 44- inches or larger will either be repaired or directly exchanged for a new or refurbished/re-certified Unit at an Authorized TCL Service Center or in-home. At the sole discretion of TCL, Sound Bars, and Appliances including Window Air Conditioners, Portable and Through-The-Wall Air Conditioners, Dehumidifiers, Air Purifiers, and Robot Vacuums will either be repaired or directly exchanged for a new or refurbished/re-certified Unit at an Authorized TCL Service Center or in-home. In the event of a service visit where the on-site technician, in his-her sole discretion, deems the home or property conditions to be hazardous and/or unsafe, TCL reserves the right to cancel or re-schedule the service visit, or opt for an exchange of the in-warranty Unit for a refurbished/re-certified Unit in lieu of the in-home service visit.
- Tuli’s not responsible for transportation costs for warranty coverage, including but not limited to Unit repair or replacement, to the Authorized TCL Service Center or TCL-designated address. However, TCL will pay for return shipping to a United States address only. TCL will provide instructions for packaging and shipping the Unit to the Authorized TCL Service Center or TCL-designated address. Units that are Improperly packed and damaged during shipping are not covered under your limited Product warranty.
- Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the Product is within the warranty period must be presented to obtain warranty service.
- Inthe event that a Unit is to be replaced, a picture of the back of the Unit showing the model and serial number and picture of the Product issue itself may be required.
- PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.
TCL North America Limited Warranty
What your warranty does not cover
- A Unit sold in “As-Is”, “Used”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished”, condition or with faults.
- Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
- Extended Service Plans purchased from Retailers. Please contact your Retailer for assistance.
- Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your Unit. Any additional information should be obtained from your Authorized Dealer).
- Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.
- Installation and related adjustments, or damage resulting from installation.
- Damage resulting from non-approved installation or repair methods.
- Failure of the Product to perform due to signal reception problems not caused by your Unit, or due to power failures or interruptions, or inadequate electrical service.
- Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty installation, inadequate electrical wiring, or power line surges.
- Damage caused by operating the Product in a corrosive or wet atmosphere.
- Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
- Units that have original factory serial numbers that are unreadable or missing, or that have been changed, defaced, or altered in any manner.
- Batteries.
- A television that has been modified or incorporated into other Products, or that has had the serial number removed or altered.
- Use of accessories or components that are not compatible with this Product.
- A Unit purchased or serviced outside of the United States.
- Costs of shipping the Unit to the Authorized TCL Service Center or TCL-designated address. TCL will pay for return shipping to the customer to a United States address only.
- Acts of nature or God (as illustrative examples and for the avoidance of doubt, such acts of nature or God include but are not limited to damage caused by earthquakes, fires, lightning, or flood whether caused by nature or humans).
- Special, incidental, or consequential damages.
LIMITATION OF WARRANTY
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC. DBA TCL NORTH
AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER. TTE TECHNOLOGY, INC. DBA TCL NORTH AMERICA SHALL NOT BE
LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY
ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO
CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW
THE MOST CURRENT VERSION.
How State Law relates to this warranty
- Some states may not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
- This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your Unit outside of the United States or seek warranty
service coverage outside of the United States, this warranty does not apply.
Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not
covered by this limited warranty. Costs of such service calls are the sole
responsibility of the purchaser.
Broadcasting & Operating Environment
Broadcasting system| US System NTSC-M
ATSC standard (8VSB), QAM
---|---
Receiving Channels| VHF2-13
UHF14-69
CATV 14-36 (A)-(W)
37-59 (AA)-(WW)
60-85 (AAA)-(ZZZ)
86-94 (86)-(94)95-99 (A-5)-(A-1)
00-135 (100)-(135) 01 (4A)
Tuner type| Frequency synthesized
Operating Temperature| 5°C to 35°C (41°F to 95°F)
Operating Humidity| 20% to 80%, non-condensing
Storage Temperature| -15°C to 45°C (5°F to 113°F)
Storage Humidity| 10% to 90%, non-condensing
Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
4K Picture Quality
- 4K picture quality is largely dependent on the source. Make sure your source content is 4K.
- To stream 4K, we recommend a broadband speed of 25Mbps for optimum viewing.
- For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using “High-Speed HDMI cables.”
My picture is too small (black bars on the side)
- Play your movie/video and press the (*) asterisk button.
- Select Picture Size, select the picture size of your preference.
How to install the Remote Control Mobile App
The free Roku app allows you to use your mobile device as a full functioning
remote control with voice search & keypad.
- Download the Roku app to your phone or tablet through Google Play or Apple App Store.
- Simply search for “Roku App” and choose the Roku app by Roku Inc.
- Follow the onscreen prompts and you’re on your way!
How do I turn the Text-to-Speech (TTS) Screen Reader on/off?
- Press “*” on your remote controller four times tot urn the screen reader on or off.
Select “Settings” at Home Screen
Select “Accessibility”
Or
Select “Screen reader” and turn it on or off https://go.tcl.com/tts- roku
Cannot connect to wireless network (WiFi)
- Select the correct wireless network name and verify the password entered (case sensitive).
- Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
- Reboot the router by disconnecting the power for more than 2 minutes and reconnect.
Problems connecting my cable/satellite box or antenna through a coax cable
- For best performance, use the HDMI connection. If not available, then:
- Make sure the cable connections to the TV and your device are securely fastened.
- Select cable/satellite box or antenna TV input.
- Select “start finding channels” and follow the on-screen instructions to perform a full channel scan.
What is the remote code for programming my Universal or Cable/Satellite box remote control
Providers | Codes for TCL Roku TVs |
---|---|
ATT U-verse | 1346 |
Charter2 / Spectrum | 11756 |
Comcast3 | 11756 |
DIRECTV | 11756 |
DISH | 1756, 535 |
Time Warner / Spectrum | 387, 1566, 268 |
Don’t see your provider listed, visit https://go.tcl.com/codes
Need more help?
877-300-8837">support.tcl.com/us1-877-300-8837
Home Theater, Made Simple.
Complete your Home Theater Experience with a TCL Sound Bar!
Upgrade your TV speakers with the premium audio with true surround sound,
crisp clarity, and deep bass for all your favorite entertainment.
Available features include DTS® Virtual™, Bluetooth® streaming, a powerful
wireless subwoofer, surround sound speakers and up to 300 watts of audio
power.
Learn more at TCL.com or visit your favorite retailer.
Copyright © 2023 by Roku, Inc. and TCL. All rights reserved.
Roku, Roku TV, and the Roku logo are trademarks or registered trademarks of
Roku, Inc.
TCL and the TCL Logo are owned by TCL Corporation and under license to TCL
North America.
Other brand and product names are the trademarks or registered trademarks of
their respective owners.
To read the End User License Agreement (for Roku TV),
visit: www.tcl.com/us/en/roku-tv/eula
TCL North America
1860 Compton Avenue, Corona, California 92881, USA
Part No.: 80123-000381
Documents / Resources
| TCL
S410R S Series 49 Inch Class 4 Series 4K UHD HDR Roku Smart
TV
[pdf] User Manual
S410R, S450R, S410R S Series 49 Inch Class 4 Series 4K UHD HDR Roku Smart TV,
S Series 49 Inch Class 4 Series 4K UHD HDR Roku Smart TV, 49 Inch Class 4
Series 4K UHD HDR Roku Smart TV, S410R 49 Inch Class 4 Series 4K UHD HDR Roku
Smart TV, 4K UHD HDR Roku Smart TV, UHD HDR Roku Smart TV, HDR Roku Smart TV,
Roku Smart TV, Smart TV, TV
---|---
References
- . Spend less. Smile more.
- TCL — Setting Up Apple AirPlay and HomeKit with TCL Roku TVs
- TCL — Using Amazon Alexa to Control Your TCL Roku TV
- TCL — TCL Roku TVs work with Hey Google
- Photoregister | Help
- TCL Support
- TCL Support
- TCL Support
- TCL USA | TVs, Sound Bars, Phones, Appliances
- LED TVs | 4K Ultra HD, Full HD & Android TVs | TCL Australia
- EULA | TCL USA
- TCL Support
- TCL — How to Enable and Disable Text-to-Speech on My TCL Roku TV?
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>