roborock S7 Pro Ultra Robotic Vacuum Cleaner User Manual

roborock S7 Pro Ultra Robotic Vacuum Cleaner

Read this user manual with diagrams carefully before using this product and store it properly for future reference.

Product Information

• Dimensions: 182*130mm
• Weight: 105g
• Number of pages: 40P
• Colors: PANTONE Cool Gray 11 C, PANTONE 185 C, Topaz S+Onyx 3 FCC
• Model Number: Roborock S7 Pro Ultra
• Version: 4.03.0732 V1.0
• Release Date: 2022.04.27

Product Usage Instructions

Before using the Roborock S7 Pro Ultra, read the user manual carefully and store it properly for future reference.

1. Safety Information: The appliance is for use on a nominal 120-V circuit and has a grounding attachment plug. Make sure that the appliance is connected to an outlet having the same configuration as the plug. Do not use any adapter with this appliance.
2. Battery and Charging: Charge the battery fully before using the product. Do not use the product if there is any liquid or sticky substance on the floor.
3. International Symbols Explanation: Refer to the user manual for a detailed explanation of international symbols used in the product.
4. FCC/IC Statement: The product complies with FCC/IC regulations. Refer to the user manual for compliance information and company address.
5. Product Overview: The user manual provides a detailed overview of the product, including its various components and functions.
6. Installation: Before installing the product, make sure that the area is free from loose items and unstable, fragile, precious, or dangerous items that can cause personal injury or property damage. Refer to the user manual for detailed installation instructions.
7. Connecting to the App: Download the Roborock App to connect the product to your smartphone and control it remotely.
8. Instructions: The user manual provides detailed instructions on how to use the product, including how to turn on/off the child lock, how to stop the robot during cleaning or docking, and how to use the VibraRise mop mount.
9. Routine Maintenance: Regularly clean and maintain the product to ensure optimal performance. Refer to the user manual for detailed maintenance instructions.
10. Basic Parameters: The user manual provides detailed information about the basic parameters of the product, including its dimensions, weight, and colors.
11. Common Issues: The user manual provides solutions to common issues that may arise while using the product.

Safety Information

WARNING

• For use only with roborock EWFD01LRR, EWFD02LRR or WFD01HRR charger.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Do not carry the product using dock base or dustbin.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.
• Do not dismantle, repair or modify the battery or charging dock.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• Connect to a properly grounded outlet only. See Grounding Instructions.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING:  Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Grounding Methods. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

Grounding methods

Battery and Charging

• Keep the charging dock away from heat (such as radiators).
• Do not wipe the charging contacts with wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

International Symbols Explanation

• PROTECTIVE EARTH (Protective Ground) symbol [symbol IEC 60417-5019 (2009-02)]

FCC/IC Statement

Compliance Information

Product Name| Robotic Vacuum Cleaner with Charging Dock

Product Model

| ****

Robotic Vacuum Cleaner Model: S300RR Wash and Fill Dock Model: WFD01HRR

Empty Wash Fill Dock Model: EWFD01LRR, EWFD02LRR

Compliance Statement

| This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference.
2. this device must accept any interference received, including interference that may cause undesired operation.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Correspondence of the responsible party in USA
Company| Roborock Technology Co.
Address| 108 West 13th Street, Wilmington, Delaware 19801.
Email| support@roborock.com

Product Overview

Robot (Top View)

Power/Clean

• Press and hold to turn the robot on or off
• Press to start cleaning

Power Indicator

• White: Battery level ≥ 20%
• Red: Battery level < 20%
• Pulsing: Charging or starting up
• Flashing red: Error

** _ Spot Clean/Child Lock**_

• Press to Spot clean
• Press and hold for 3 seconds to turn on/off the child lock

Dock

• Press to return to dock/start emptying
• Press and hold to wash mop

Note: Press any button to stop the robot during cleaning or docking.

Dock Locator

Robot (Bottom View)

1. Wall Sensor
2. Charging Contacts
3. Carpet Sensor
4. Omni-Directional Wheel
5. Side Brush
6. Main Wheel
7. Main Brush
8. Main Brush Cover Latches
9. Cliff Sensors

Robot (Upper Cover Open)

1. Vertical Bumper
2. LiDAR Sensor
3. WiFi Indicator Light
   • Off: WiFi disabled
   • Flashing slowly: Waiting for connection
   • Flashing quickly: Connecting
   • Steady: WiFi connected
4. Reset Button
5. Water Tank
6. Dustbin
7. Mop Wash Sensor
8. Water Tank Latch
9. Positioning Button
10. VibraRise Module
11. Air Outlet
12. Bumper

Dustbin

1. Filter Cover
2. Dustbin Latch
3. Cover Latch
4. Air Inlet
5. Washable Filter

Electric Water Tank

1. Stopper
2. Water Filter
3. Water Tank Latch
4. Self-Filling Port

VibraRise Mop Mount

1. Mop Cloth Attachment Slot
2. Vibration Module

Note: The VibraRise mop mount is non-detachable.

VibraRise Mop Cloth

• Hook and Loop Pads

1. Power Cable
2. Dock Base
3. Disposable Dust Bag

Empty Wash Fill Dock

• Water Tank Handle
• Dirty Water Tank
• Self-Filling Port
• Dock Location Beacon
• Charging Contacts
• Washing Strip
• High-Speed Maintenance Brush
• Maintenance Brush Latch
• Dustbin
• Water Tank Lid
• Clean Water Tank
• Water Tank Latch
• Status Indicator Light
  • Pulsing: Emptying/Washing Mop
  • Red: Dock error
  • Light off: Charging/Powered Off
• Water Filter
• Dock Base

Power Cable Storage

1. Cable Outlets
2. Power Port
3. Cable Slot

Note: Power cable can exit at either side.

Installation

Important Information

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
2. When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the charging dock

1. Place the dock on a hard and flat floor, and remove the foam used to secure the high-speed maintenance brush components in shipment at the bottom.
2. Attach the base by pressing down both sides of the base firmly, and then pressing the connecting part in the middle until you hear a click.

Note: Remove the water tanks and the dustbin before moving the dock.

1. Connect the power cable to the back of the dock, and keep excess cable inside the storage slot.
2. Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Keep at least 0.5 m (1.6 ft) of clearance on either side, 1.5 m (4.9 ft) in front, and 1 m (3.3 ft) above. Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in.
3. more than 0.5 m (1.6 ft)
4. more than 1.5 m (4.9 ft)
5. more than 1 m (3.3 ft)

Notes

• If the power cable hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The dock indicator is on when the dock is powered on, and off when the robot is charging.
• The dock indicator turns red if an error occurs.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• Do not use the dock without clean water tank, dirty water tank, high-speed maintenance brush, dustbin, dust bag or water filter.
• Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth or tissue.
• All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.

Power on and charge the robot

Press and hold the button to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the charging dock power indicator turns off and a “charging” voice alert sounds. To maintain the performance of the high-performance lithium-ion rechargeable battery pack, keep the robot charged.

_ Note: _The robot may not be turned on when the battery is low. In this case, connect the robot to the dock.

Connecting to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download App

• Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.
• Option 2: Search for “Mi Home” in the App Store or Google Play or scan the QR code to download and install the app.

Reset WiFi

1. Open the top cover and find the WiFi indicator.
2. Press and hold the and buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.

_ Note: _If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

• Open the Roborock App, tap the “Search for device” button, or open Mi Home app, tap “+” in the top right corner and add the device as instructed in the app.

Note

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 1 hour for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions

Filling the Clean Water Tank

• Open the clean water tank. Fill with water until the Max line. Close the lid, lock the latch, and fit the tank back in place.

Note

• To prevent corrosion or damage, only use the Roborock branded floor cleaner in the water tank.
• To avoid water tank deformation, do not place hot water in the tank.
• If water marks remain on the water tank, wipe them clean before reinstallation.

On/Off

• Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode.
• Press and hold the button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• Automatic mop washing will not work if the dock encounters an error during cleaning. Wash the mop manually to restore.
• When the mop mount is attached, the robot will retract it when cleaning the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
• Before starting each mopping task, make sure that the VibraRise mop has been properly installed.

Spot Cleaning

• Press the button to start spot cleaning.
• Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.

_ Note: _After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Auto Mop Washing

• During cleaning, the robot automatically determines when it should return to dock for mop washing and water tank refilling to maximize its mopping performance.

Note: To allow the robot to wash the mop automatically, start the robot from the dock once it is fully charged. Do not move the dock during cleaning.

Manually Activated Mop Washing

• During cleaning, press any button to pause, then press and hold the button to send the robot back for mop washing.

Auto-Emptying

• Auto-emptying will begin when the robot returns to the dock after cleaning.

Note

• If the dock has not emptied for an extended period, empty the robot dustbin manually and clear the air inlet of any debris to ensure optimum performance.
• If necessary, auto-emptying can be disabled in the app.

Manually Activated Emptying

• Emptying can be triggered manually by pressing the button while the robot is charging.

_ Note: _Avoid frequent manual emptying.

Stopping Emptying

• Press any button to stop emptying.

Pause

• When the robot is running, press any button to pause it, press the button to resume cleaning, press the button to send it back to the dock.

_ Note: _Placing a paused robot on the dock manually will end the current cleanup.

Sleep

• If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds.
• Press any button to wake the robot up.

Note

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock

• Press and hold the button to enable/ disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary.
• When the robot is cleaning or docking, press any button to stop it.

Charging

• After cleaning, the robot will automatically return to the dock to charge.
• In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.

_ Note: _If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

• If an error occurs, the power indicator will flash red and a voice alert will sound. See “Errors” for solutions.

Notes

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

• If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.

_ Note: _After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time press Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

App Features

Cleaning Map

• Multi-Map Management
• Real-Time Vacuum and Mop Route
• Carpet Display
• Map Zoning
• Map Editing

Custom Cleaning Modes

• Scheduled
• Selective Room
• Zone
• No-Go Zones and Invisible Wall
• Custom
• Carpet Boost
• Mop Wash Interval Settings

Cleaning Mode Switch

• Suction Power Levels
• Washing Intensity Levels
• Mop Washing Modes
• Custom Modes

Robot Information

• Cleaning History
• Battery Level
• Care & Maintenance

More Features

• Firmware Update
• Volume Adjustment
• Language Selection
• Do Not Disturb Mode
• Voice Assistant Support

_ Note: _Functions and details of the app may vary slightly due to the continuous app development and updates.

Routine Maintenance

Main Brush

• Clean every 2 weeks and replace every 6-12 months.

1. Main Brush Cover
2. Latches
3. Main Brush
4. Main Brush Caps
5. Main Brush Bearing
6. Turn over the robot and press the latches to remove the main brush cover.
7. Pull out the main brush and remove the main brush bearing.
8. Rotate the main brush caps in the indicated unlock direction to remove the caps.
9. After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.

Note

• Main brush should be wiped down with wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

Side Brush

• Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush.
   • Reinstall the brush and tighten the screw.

Omni-Directional Wheel

• Clean as required.

1. Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omni-directional wheel bracket cannot be removed.

1. Rinse the wheel and the axle with water to remove any hair and dirt.
   • Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

• Clean monthly.
• Clean the main wheels with a soft, dry cloth.

Dustbin

Clean as required.

1. Open the top cover of the robot and take out the dustbin.
2. Open the dustbin cover and remove the filter, then empty the dustbin.
3. Fill the dustbin with clean water and close the cover. Gently shake the dustbin, and then pour out the dirty water.
   • Note: To prevent blockage, only use clean water without any cleaning liquid.
4. Leave the dustbin and the washable filter to dry.

Washable Filter

• Clean every 2 weeks and replace every 6-12 months.

1. Open the filter cover and remove the filter.
2. Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.

1. Allow 24 hours for the filter to dry thoroughly and reinstall it.

_ Note: _Purchase an additional filter and alternate if necessary.

Water Tank

• Clean as required.

1. Open the water tank and fill it with clean water.
2. Close the water tank and shake it gently.
3. Pour out the remaining water as shown.

VibraRise Mop Cloth

• Clean after each use and replace every 3-6 months.

1. Remove the VibraRise mop cloth from the VibraRise mop mount. Clean the VibraRise mop cloth and air-dry it.

Note: A dirty VibraRise mop will affect the mopping performance. Clean it before use.

1. Slide the mop cloth in from the opening of the attachment slot then stick it flat in place.

Robot Sensors

• Clean monthly.

Use a soft, dry cloth to wipe and clean all sensors, including:

1. Dock Locator
2. Wall Sensor
3. Mop Wash Sensor
4. Carpet Sensor
5. Cliff Sensors

Charging Contact Areas

• Clean monthly.

1. Use a soft dry cloth to wipe the charging contacts on the robot and the dock.

Battery

• The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

_ Note: _If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Moving the Dock

• Remove the water tanks and the dustbin before moving the dock. Grip the handle on the back with one hand and the inner side of the front, as shown.
• Do not grip the base because as it is not designed for lifting.

Dirty Water Tank

• Clean as required.

Clean the dirty water tank as needed. Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, lock it, and shake. Pour out the dirty water. Close the lid and then re-install.

High-Speed Maintenance Brush

• Clean as required and replace every 6-12 months.

Lift the high-speed maintenance brush latchand remove the brush, as shown below. Remove any entangled objects in the high-speed maintenance brush and rinse it clean. Reinstall the brush and latch it in place.

Water Filter

• Clean as required.

Unlock the water filter and remove it for washing. Use a soft, dry cloth to wipe the cleaning tank, and then reinstall the filter. Press down the filter until you hear it lock with a click.

Replacing the Disposable Dust Bag

• Replace the disposable dust bag when it is full.

1. Lift the dustbin and remove the bag vertically as shown.

Note: Pulling the dust bag handle to remove the bag will seal the bag to prevent leakage.

1. Discard the dust bag and clean around the filter with a dry cloth.
2. Slot in a new disposable dust bag as shown. Slide until it reaches the bottom of the slot and reinstall the dustbin securely.

_ Note: _Always install a dust bag before putting back the dustbin top lid to avoid auto-emptying without the bag. You can also disable auto-emptying in the app.

Cleaning the Air Duct

• Clean as required.

Follow the following steps to clean the air duct and avoid blockages.

1. Remove the clean water tank, dirty water tank, and dustbin.
2. Remove the water filter and wipe off any water marks with a cloth.
3. Carefully place the the dock upside down on a hard floor covered with a soft towel.
4. Unscrew the eight screws and remove the cover.
5. Wipe the air duct and duct cover with a dry cloth.
6. Re-install the cover and screw it back in place.

Basic Parameters

Robot

Empty Wash Fill Dock

Common Issues

Bugs and problems common

Scan the following QR code to see Errors and common problems in French and Spanish (Latin America).

• For after-sales support, please contact with the support team through: support@roborock.com (United States/Canada/not Europe)
• 1-855-960-4321 (US only)
• 1-833-421-1915 (Canada only)

Contacts

• Product Model: S300RR
• Manufacturer: Beijing Roborock Technology Co., Ltd.
• Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R. China
• For more product information, visit our website: www.roborock.com

References

• Register a .EU.COM domain today!
• Roborock US Official Store | Intelligent Robot Vacuum Cleaner and Mop

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