poly EncorePro 300 Series Corded Headset User Guide
- June 4, 2024
- Poly
Table of Contents
poly EncorePro 300 Series Corded Headset
Overview
NOTE Inline controls may vary for headsets connected to DA70/DA80 audio processors.
Setup
Power on your headset by connecting it to your computer. Your headset connects in one of 2 ways:
- With USB connector
- With DA70/DA80 audio processor with Quick Disconnect (QD)
Load software
Download Poly Lens App to get the most out of your device. Some softphones
require the installation of Poly software to enable device call control
(answer/end and mute) functionality. Download:
poly.com/software.
- Enable features
- Change settings
- Configure call control for softphones
- Update device firmware
- Manage notifications and alerts
- Schedule health and wellness reminders
NOTE Device settings and updates are also available in Plantronics Hub App.
Fit
Adjust the headband
Lengthen or shorten the band until it fits comfortably. The cushions should
sit comfortably over the center of your ears.
Position the boom
This headset can be worn on the left or right side. Rotate the boom to align
with your mouth.
CAUTION To avoid breaking the boom, only rotate it up and over 180°.
Adjust the boom
Gently bend the boom in or out so it is approximately two finger widths
from the corner of your mouth.
Basics
Make/take/end calls
Headset call control is a software feature and dependent on a compatible
softphone. If you have not installed Poly Lens Desktop App (poly.com/software)
or do not have a compatible softphone, press the headset call button first and
then make/take/end the call using the softphone application.
Answer or end a call
Tap the Call button or use your softphone.
Make a call
Dial using your softphone application.
Hold
Press and hold the call button for 2 seconds to put a call on hold.
Listening volume
Press the Volume up (+) or Volume down (-) button.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume
accordingly. During an active call, tap the Mute button to mute or unmute your
headset.
Support
NEED MORE HELP?
poly.com/support Manufacturer: Plantronics, Inc.
345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V.
Scorpius 171 2132 LR Hoofddorp Netherlands Plantronics Ltd. Building 4,
Foundation Park Cannon Lane, Part 1st Floor Maidenhead, SL6 3UD United Kingdom
© 2022 Poly. All trademarks are the property of their respective owners.
Manufactured by Plantronics, Inc. 216045-06 01.22