DANBY DBM187E1WDB Refrigerator Owner’s Manual

June 11, 2024
Danby

DBM187E1WDB Refrigerator
Owner’s Manual

MODEL DBM187E1WDB,DBM187E1SSDB

DBM187E1WDB Refrigerator

Welcome to the Danby family.
We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance.
You are entitled to the warranty coverage as described in the owner’s manual provided with your new appliance.

  1. Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
  2. Register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/

Model Number: __
Serial Number: ___
Date of Purchase: _ ___

Need Help?

  1. Read your Owner’s Manual for installation help, troubleshooting, and maintenance assistance.

  2. Visit www.Danby.com to access self-service tools, FAQs and much more by searching your model number in the search bar.

  3. For the Quickest Customer Service, please fi ll out the web form at www.danby.com/support. Your submission will go directly to an expert on your particular appliance.
    Our average response times are between 20 minutes and 2 hours, during EST business hours.

  4. Call 1-800-263-2629 – please note that during peak hours, hold times can exceed one hour.

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

SAFETY REQUIREMENTS
DANGER: Risk of fi re or explosion. Flammable refrigerant used. Do not puncture refrigerant tubing.

  • Ensure that servicing is done by factory authorized service personnel, to minimize product damage or safety issues.
  • Consult repair manual or owner’s guide before attempting to service this product. All safety precautions must be followed.
  • Dispose of properly in accordance with federal or local regulations.
  • Follow handling instructions carefully.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

WARNING:

  • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • Do not damage the refrigerant circuit.
  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

CAUTION: Children should be supervised to ensure that they do not play with the appliance.
WARNING: Risk of child entrapment. Before throwing away an old appliance:

  • Remove the door or lid.
  • Leave shelves in place so that children may not easily climb inside.

This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or  knowledge, unless such persons receive supervision or training to operate the appliance by a person responsible for their safety.

This appliance is intended to be used in household and similar applications such as:

  • Staff kitchen areas in shops, offices and other working environments;
  • Farm houses and by clients in hotels, motels and other residential type environments;
  • Bed and breakfast type environments;
  • Catering and similar non-retail applications.

GROUNDING INSTRUCTIONS
This appliance must be grounded. Grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.
This appliance has a cord that has a grounding wire with a 3-prong plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong  wall outlet, it must be replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.
WARNING – Improper use of the grounding plug can result in a risk of electric shock. Consult a qualifi ed electrician or service agent if the grounding instructions are not  completely understood, or if doubt exists as to whether the appliance is properly grounded.
Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances  cut or remove the third ground prong from the power cord. Do not use extension cords or ungrounded (two prongs) adapters.
If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similar qualifi ed person in order to avoid hazard.

SAVE THESE INSTRUCTIONS!

OPERATING INSTRUCTIONS

LOCATION

  • Two people should be used when moving the appliance.
  • Remove interior and exterior packaging prior to installation. Wipe the outside of the appliance with a soft, dry cloth and the inside with a lukewarm wet cloth.
  • Place the appliance on a floor that is strong enough to support it when it is fully loaded.
  • Do not place the appliance in direct sunlight or near sources of heat, such as a stove or heater, as this can increase electrical consumption. Extreme cold ambient  temperatures may also cause the appliance to perform improperly.
  • Do not use the appliance near water, for example in a wet basement or near a sink.
  • This appliance is intended for household use only. It is not designed for outside installation, including anywhere that is not temperature controlled (garages, porches, vehicles, etc.).
  • Before connecting the appliance to a power source, let it stand upright for approximately 6 hours. This will reduce the possibility of a malfunction in the cooling system  from handling during transportation.
  • This appliance is 75 cm (29.5 inches) wide by 171.2 cm (67.4 inches) high by 83.8 cm (33 inches) deep.
  • This appliance is only intended for free-standing installation. It is not intended to be built into a cabinet or counter without following the minimum air circulation requirements.
  • Minimum air circulation requirement: Allow 5 cm (2 inches) of space between the back, sides and top of the appliance and all surrounding structures (walls, cabinets or counter tops).
  • WARNING – Placing this appliance into any enclosed location with a door or without the minimal amount of air space described above will VOID YOUR  WARRANTY, increase energy usage, and reduce this appliance’s performance and lifespan.

LEVELING INSTRUCTIONS
There are adjustable legs on the bottom of the cabinet that can be turned up or down to ensure that the appliance is level.

  1. Turn the leveling leg counter-clockwise as far as it will go, until the top of the foot is touching the bottom of the cabinet.
  2. Slowly turn the leveling leg clockwise until the appliance is level. ****

FEATURES

  1. LED light and temperature control panel
  2. Glass refrigerator shelves
  3. Freezer slider
  4. Fruit and vegetable boxes
  5. Door trays
  6. Upper freezer drawer
  7. Lower freezer drawer
  8.  Adjustable feet

IMPORTANT
This refrigerator is intended for household use only. It is not designed for outside installation, including anywhere that is not temperature controlled, e.g., garages, porches, vehicles, etc.

DOOR HANDLE INSTALLATION
Ensure that the appliance is unplugged before installing the handle.
1. Install the provided pegs into the screw holes in the doors.
2. Place the holes in the door handles over the pegs and tighten the handle screws to secure the handles.

IMPORTANT
Ensure that the door is fully closed when the appliance is in operation. Failure to fully close the door can lead to excessive condensation and potential water damage to flooring under the appliance. Danby will not be responsible for damages from misuse.

TEMPERATURE CONTROL

  1. Alarm/OFF button: Press to silence the door alarm. Press and hold for 3 seconds to turn the appliance off. Press and hold for 3 seconds to turn the appliance back on.
  2. Refrigerator temperature control button: Press to set the refrigerator temperature. The temperature range of the refrigerator is approximately 8 ~ 2°C (46.4 ~ 35.6°F).
  3. Freezer temperature control button: Press to set the freezer temperature. The temperature range of the freezer is approximately -16 ~ -24°C (3.2 ~ 11.2°F).

TEMPERATURE CONTROL
Actual temperature inside the appliance can vary based on ambient operating temperature, how often the door is opened and how much fresh food has been recently added.
For both the refrigerator and freezer compartments, the middle snowflake setting is recommended for regular daily use.
DOOR ALARM
If the refrigerator or freezer door are open for more than 2 minutes, the door alarm will sound. Either ensure the door is completely closed or press the door alarm button to  silence the door alarm.
FREEZER SLIDER

  • When the slider in the refrigerator compartment is set all the way to the right, this will close the quick freeze vent and the fruit and vegetable boxes can be used to store  fresh fruit and vegetables.
  • When the slider in the refrigerator compartment is set all the way to the left, this will open the quick freeze vent and allow more cold air into the refrigerator. In this  situation, the fruit and vegetable boxes should not be used to store fresh fruit and vegetables as they could freeze. Do not store closed drinks in these boxes when the  slider is all the way to the left as they could freeze and burst.
  • The middle position on the slider is recommended for regular daily use.

DOOR REVERSAL INSTRUCTIONS
If the appliance is placed on its back or side for any length of time during this process, it must be allowed to remain upright for 6 hours before plugging it in to avoid damage to the internal components.

  1. Remove the cover plate on the top left side of the cabinet. Remove the hinge cover and the upper hinge from the top right side of the cabinet.
  2. Lift the refrigerator door upwards to remove it from the cabinet. Remove the hinge sleeve from the top right side of the door and install it on the top left side of the  door. Remove the right door stopper from the bottom right side of the door. Install the left door stopper from the accessory bag on the bottom left side of the door.
  3. Remove the center hinge. Remove the center hinge pin using a screwdriver.
  4. Turn the center hinge over.
  5. Install the hinge pin on the other side.
  6. Install the center hinge on the left side of the cabinet.
  7. Install the refrigerator door on the center hinge. Install the upper left hinge found in the accessory bag on the top left side of the cabinet. Ensure that the rubber gasket  is making a good seal with the cabinet all the way around before tightening the upper hinge screws. Install the hinge cover and cover plate found in the accessory bag.
  8. Move the refrigerator door handle to the right side of the cabinet.

CARE & MAINTENANCE

CLEANING
Ensure the appliance is unplugged before cleaning.

  • To clean the inside of the appliance, use a soft cloth and a solution of a tablespoon of baking soda to one quart of water or some mild detergent.
  • Wash removable shelves in a mild detergent solution, then dry and wipe with a soft cloth.
  • Clean the outside with a soft, damp cloth and some mild detergent.
  • It is important to keep the area clean where the door seals against the cabinet. Clean this area with a soapy cloth. Rinse with a damp cloth and let dry.

Note: Do not use cleaners containing ammonia or alcohol on the appliance. Ammonia or alcohol can damage the appearance of the appliance. Never use any commercial or  abrasive cleaners or sharp objects on any part of the appliance.

POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your appliance if you minimize the number of times the door is opened. If the  power is going to be off for a longer period of time, take the proper steps to protect your contents.
Note: Wait 3 to 5 minutes before attempting to restart the refrigerator if operation has been interrupted.
DEFROSTING
This appliance is designed with an automatic defrost function that will not require manual defrosting.

VACATION

  • Short vacations: Leave the appliance operating during vacations of less than three weeks.
  • Long vacations: If the appliance will not be used for several months, remove all items and turn off the appliance. Clean and dry the interior thoroughly. To prevent odor  and mold growth, leave the door open slightly, blocking it open if necessary.

MOVING

  • Make sure the appliance is empty.
  • Secure the shelves with tape.
  • Secure the door with tape.
  • Turn the adjustable foot up to the base to avoid damage.
  • Protect the outside of the appliance with a blanket or similar item.
  • Be sure the appliance stays in the upright position during transportation.
  • If the appliance is placed on its back or side during transportation, upon reaching the destination, allow it to remain upright for 6 hours before plugging in to avoid  damage to internal components.

DISPOSAL
This appliance may not be treated as regular household waste, it should be taken to the appropriate waste collection point for recycling of electrical components. For  information on local waste collection points, contact your local waste removal agency or government office.

FREQUENTLY ASKED QUESTIONS

What are the standard wattage and amps used?
– This information can be found on the rating plate located on the back of the cabinet.
How much does it cost to run the freezer?
– Please refer to the energy guide.
Can I use an extension cord?
– No, an extension cord may not be used.
I am having trouble opening the door; why?
– The refrigerator door may be difficult to open immediately after closing it. This is normal and is due to the pressure difference between the cold interior of the refrigerator  and the warm air that has just entered the refrigerator when it was opened. The pressure will equalize within a few minutes.
I had my fridge on its side to bring it home. Do I have to let it sit? And for how long?
– Yes, please allow it to sit upright for 6 hours before plugging it in.
The refrigerator smells like new plastic. How do I make it go away?
– It is common for new appliances to have a slight plastic smell. Ensure that you have removed all packing material from the fridge. Clean the inside of the cabinet by following  the cleaning instructions included in the owner’s manual. Once completed, place an open box of baking soda in the refrigerator to absorb any remaining odour.

TROUBLESHOOTING

No power

  • A fuse may be blown or the circuit breaker tripped
  • Plug not fully inserted into the wall outlet

Internal temperature not cold enough

  •  Temperature setting is too warm
  • The door is not shut properly or opened excessively
  • Recently added a large quantity of warm food to the cabinet
  • Close proximity to heat source or direct sunlight
  • Ambient temperature or humidity is very high

Refrigerator runs continuously

  • Temperature setting is too cold
  • The door is not shut properly or opened excessively
  • Recently added a large quantity of warm food to the cabinet
  • Close proximity to heat source or direct sunlight
  • Ambient temperature or humidity is very high

Refrigerator makes a gurgling noise when operating

  • This noise is completely normal. The refrigerant inside the appliance will make a gurgling noise as it changes from a liquid to a gas and back again.

FAULT CODES
E1 or LED1/LED2 flashing

  • refrigerator temperature sensor fault
    E2 or LED1/LED5 flashing

  • freezer temperature sensor fault
    E5 or LED1/LED3 flashing

  • freezer defrost sensor fault
    E6 or LED2/LED4 flashing

  • communication failure
    E7 or LED1/LED4 flashing

  • ambient temperature sensor fault

LIMITED “IN HOME” WARRANTY

This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non- transferable.

TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.
First 12 months
During the first twelve (12) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor’s option, at no charge to the original purchaser.
To obtain service
Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.
Boundaries of in-home service
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an authorized service depot. Any appliance requiring service outside the limited boundaries of “In Home Service”, will be the consumer’s responsibility to transport at their own expense to the original point of purchase or a service depot for repair. If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center, it must be delivered to the nearest authorized Danby Service Depot by the purchaser.
Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising from the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.
GENERAL PROVISIONS

 No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

  1. Power failure.
  2. Damage in transit or when moving the appliance.
  3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
  4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (ie. extremely high or low room temperature).
  5. Use for commercial or industrial purposes (i.e.. If the appliance is not installed in a domestic residence).
  6. Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods etc.
  7. Service calls resulting in customer education.
  8. Improper Installation (i.e.. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the proof of purchase to our authorized service depot.

Warranty Service
In Home

Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: 519-837-0920 FAX: 519-837-0449
1-800-263-2629
04/09
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: 419-425-8627 FAX: 419-425-8629
Danby Products Limited, Guelph, Ontario, Canada N1H 6Z9
Danby Products Inc. Findlay, Ohio, U.S.A. 45840
www.Danby.com 2023.01.05
Printed in China

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