MONOGRAM ZIC303NPPII 30-Inch Integrated Customizable Refrigerator Owner’s Manual

OWNER’S MANUAL
30” Integrated Bottom-Freezer Refrigerator
30” Integrated Wine Reserve Refrigerator

MODEL INFORMATION
MODEL NUMBERS
ZIC303NPII, ZIK303NPII, ZIW303NP*II

WRITE DOWN THE MODEL AND SERIAL NUMBERS
You’ll see them on a label inside the upper compartment toward the bottom.

Please write these numbers here:
Model Number…………………..
Serial Number…………………………
Use these numbers in any correspondence or service calls concerning your appliance.

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our online support services designed for your convenience. In the US: monogram.com or in Canada: monogram.ca
REGISTER YOUR APPLIANCE
Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: monogram.com/register or in Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door.
To request service in the US, visit our website at monogram.com/contact or in Canada, visit our website at monogram.ca/contact
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Customers in Canada should consult the nearest Mabe service center, visit our website at monogram.ca
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 monogram.com/contact
In Canada: monogram.ca/contact

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these basic safety precautions:

• This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

• Unplug the refrigerator before making repairs, or cleaning.
  NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
  NOTE: Repairs must be performed by a qualified Service Professional.

• Do not try to replace a burned-out LED light. An authorized technician will need to replace the LED lights.

• Replace all parts and panels before operating.

• Do not use an extension cord.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

• To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.

• To avoid serious injury or death, children should not stand on or play in or with the appliance.

• Children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.

• This appliance is intended to be used in households and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast, and other residential environments; catering and similar non-retail applications.

CAUTION To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.

• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
• Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
• Do not touch the cold surfaces in the freezer compartment when hands are damp or wet, skin may stick to these extremely cold surfaces.
• Do not refreeze frozen foods that have thawed completely.
• In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place your fingers or hands on the automatic ice-making mechanism while the refrigerator is plugged in.

INSTALLATION

WARNING
EXPLOSION HAZARD

Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire, explosion, or death.

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
CONNECTING ELECTRICITY

WARNING
ELECTRICAL SHOCK HAZARD

Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter| Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
---|---

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazards from this appliance. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded? Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull it straight out from the outlet. Immediately discontinue use of a damaged supply cord. If the supply cord is damaged, it must be replaced by a qualified service professional with an authorized service part from the manufacturer. When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious injury

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Appliance

• Take off the refrigerator and freezer doors.
• Leave the shelves in place so that children may not easily climb inside.

Refrigerant and Foam Disposal:
Dispose of the appliance in accordance with Federal and Local Regulations. Flammable refrigerant and insulation material used require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.

WARNING
FIRE OR EXPLOSION HAZARD Flammable Refrigerant

This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility. However, it is also combustible. Adhere to the warnings below to reduce the risk of injury or property damage.

1. When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.

2. Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.

3. Dispose of the refrigerator in accordance with the Federal and Local Regulations. The flammable refrigerant and The insulation material used in this product require special
   disposal procedures. Contact your local authorities for the environmentally safe disposal of your refrigerator.

4. Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.

5. To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or metal or sharp-edged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.

6. Do not use electrical appliances inside the food storage compartment of the appliance.

7. Do not use any electrical device to defrost your freezer.

READ AND SAVE THESE INSTRUCTIONS

CONTROLS

TEMPERATURE CONTROLS

The temperature display shows the actual temperature of the upper compartment, freezer drawer or customizable drawer when each one is selected by toggling the Zone indicator. The actual temperature will vary from the set temperature based on factors such as frequency of door openings, amount of food, defrost cycling, and room temperature.
NOTE: Frequent door openings or doors left open for periods of time may increase the internal temperature of the compartments temporarily.
To turn off the cooling system, toggle the ZONE indicator to the upper compartment mode. Press the plus (+) pad until the display shows OFF.
To turn the cooling system on, toggle the ZONE indicator to the desired compartment mode and press the plus (+) or minus (–) pad until the desired temperature is displayed.
To check the current temperature setting for a compartment, press the plus (+) or minus (–) pad once. After 5 seconds, the display will return to the actual temperature.
To change the temperature settings, press the plus (+) or minus (–) pad for each increment to the desired temperature set point. Allow 24 hours for the unit to reach the temperature you have set.
NOTE: Setting the controls to OFF stops cooling, but does not shut off electrical power to the unit. All readings in °C will be rounded.

Temperature Ranges

| Bottom-Freezer| Wine Reserve Top and Bottom Sections
Low| High| Low| High
Upper Compartment| 34°F (1°C)| 46°F (8°C)| 40°F (4°C)| 65°F (18°C)
Freezer Drawer| -6°F (-21°C)| 6°F (-14°C)| -6°F (-21°C)| 6°F (-14°C)
Customizable Drawer Temperature Ranges

| Low| High
Freezer| -6°F (-21°C)| 6°F (-14°C)
Chill| 34°F (1°C)| 46°F (8°C)
Wine| 40°F (4°C)| 55°F (13°C)

CHANGING DISPLAY TEMPERATURES FROM °F TO °C

To change the temperature display between Fahrenheit and Celsius, press both the plus (+) and minus (–) pads for 5 seconds.

CHILD CONTROL LOCKOUT
This child control lockout feature prevents unwanted changes to your temperature settings.
After the desired temperature is set, the temperature can be locked. To lock, press and hold the LOCK button for 3 seconds. To unlock, press and hold the LOCK button for
3 seconds. To reset the water filter or alarm, the control must be unlocked.
ALARM
To turn the Alarm feature on, press and hold the ALARM button for 3 seconds. ALARM will be underlined when active. To turn off, press and hold the ALARM button for 3
seconds. The underline will disappear. When the ALARM is active, the alarm will flash and beep if you keep the door open for more than 2 minutes.

FEATURES

Bottom Freezer

Wine Reserve

FEATURES – ALL MODELS

AUTOMATIC ICEMAKER
A newly installed refrigerator may take 12–24 hours to begin making ice. The refrigerator is shipped with the icemaker set to ON.
The ice maker will produce seven cubes per cycle— approximately 15 cycles in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings, and other use conditions.
If the refrigerator is operated before the water connection is made to the icemaker, set the icemaker to OFF. To set the icemaker to OFF, press the ZONE indicator on the control pad twice to select the freezer drawer. Press the ICE icon to the right. The line under ICE will disappear and the word OFF will show under ICE.
Throw away the first full bucket of ice.
Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together. If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink.
After the icemaker has been turned on again, there will be a delay of about 45 minutes before the icemaker resumes operations.
NOTE: In homes with lower-than-average water pressure, you may hear the ice maker water valve cycle on several times when making one batch of ice.

NOTE: Icemaker works best between 40 and 120 PSI home water pressure.
NOTE: On the front of the Icemaker there is a mechanical ON/OFF switch that slides left to right. This switch should remain in the ON (left position). The icemaker should be turned on and off using the electronic control.

CAUTION Avoid contact with the moving parts of the ejector mechanism, or with the heating element (located on the bottom of the ice maker) that releases the cubes. Do not place your fingers or hands on the automatic ice- making mechanism while the refrigerator is plugged in.

ACCESSING THE ICEMAKER AND FREEZER DRAWER
The ice maker is located on the ceiling of the freezer drawer and to the left rear. There is an LED strip in the freezer drawer ceiling. The freezer drawer contains 1 ice bin and 1 ice scoop.

WATER FILTER CARTRIDGE
The water filter cartridge is located below the customizable drawer on the lower-right side of the appliance.

To Replace the Filter:
There is a replacement indicator light for the water filter cartridge on the control panel. The filter cartridge should be replaced when the word REPLACE appears beneath FILTER on the control panel.

IMPORTANT: A filter cartridge or filter bypass plug must be installed for ice production.
Installing the Filter Cartridge:

1. Open the customizable drawer to gain access to the water filter cartridge.
2. Remove the old cartridge (or bypass plug) by twisting counterclockwise. Pull forward on filter/plug to remove.
3. Insert the new filter/plug into the compartment and twist clockwise until the filter/plug stops.

Replacement filters and filter bypass plug:
To order additional filter cartridges or a filter bypass plug, visit our Website at monogram.com.
Filter Model Number: XWFE
Filter Bypass Plug: WR17X33825
Important Note: Remove the water filter or filter bypass plug to immediately stop any water leak from the ice maker.

FEATURES – ALL MODELS (Cont.)

CUSTOMIZABLE DRAWER
The customizable drawer can be used as a freezer, as a fresh-food refrigerator or as a wine/beverage drawer.
To customize your drawer:
Press the ZONE indicator on the control pad to select the customizable drawer.
Recommended Temperatures for Customizable Drawer:

This drawer has LED strip lighting above it. There is also one adjustable divider that can be placed in different positions and a bin that can slide left or right in the drawer.

To change the divider position:

1. Pull in the tabs at the top of the divider to release it from the tab holes at the front and back of the drawer.
2. Lift the divider off of the raised tabs at the bottom of the drawer.
3. Move the divider to its new location and slide it onto the raised tabs.
4. Pull in the tabs at the top of the divider and position the divider so the tabs will fit into the tab holes. Release the tabs so they lock into place.

EXTERNAL MOISTURE CONTROL
This product is equipped with an external moisture control feature. The refrigerator is shipped with the external moisture control feature off.

In some humid environments, moisture can form on the front surface of the refrigerator cabinet. If moisture does appear on the front surface of the refrigerator cabinet,
turn on the external moisture control feature by pressing and holding the ALARM and LOCK buttons on the control panel for 5 seconds. When activated, a small picture of a
water droplet with a line through it will appear below the (+) and (–) signs on the control panel.
To turn off the external moisture control feature, press and hold the ALARM and LOCK buttons on the control panel for 5 seconds. The water droplet icon will disappear.

LED DISPLAY LIGHTING
This unit has LED lighting on both sides of the interior as well as above the freezer drawer and above the customizable drawer.

Glass Door Models Only
The glass door models have a display light option for the interior side lights: full power and 1/2 power. In display mode at either full or 1/2 power, the lights will stay on after the door is closed and automatically go off after 1 hour.

To access the lighting options, press the ZONE indicator on the control pad. In upper compartment mode, the LIGHTS button is to the right on the control pad. When lights are at full power, there are 2 bars under LIGHTS; at 1/2 power, there is 1 one bar; when the lights are off, there are no bars.

FEATURES – BOTTOM FREEZER ONLY

VEGETABLE PAN
The Vegetable Pan in the fresh-food section of the refrigerator has LED strip lighting above the drawer. There are adjustable dividers with several different position options. The divider is held in place by a tab located under the handle, a slot located on the back wall and a stabilizing rib on the bottom of the drawer for each position.

To change the divider position:

1. Pull up on the back of the divider to release it from the slot in the back and off of the tab in the front.
2. Slide the divider into a new location, making sure it seats into the rib on the bottom of the drawer.
3. Pull up on the back of the divider to locate the front under the tab at the new location.
4. Push down on the back of the divider to seat it into the slot at the new location.

LIGHTED VEGETABLE DRAWER SHELF
The lighted vegetable drawer shelf provides lighting for the lower compartments. The lights are recessed into the shelf to illuminate the drawers below.
To remove the shelf:

1. Lift the shelf and carefully pull forward to expose the wires.
2. Unplug the shelf and carefully remove it from the refrigerator.

To replace the shelf:

1. Carefully set the shelf onto the side rails, leaving the plug exposed.
2. Plug the shelf into the refrigerator.
3. Carefully slide the shelf into place.

ADJUSTABLE SHELVES
Tempered glass shelves in the fresh food section enable you to make efficient shelf arrangements to fit your family’s food storage needs.
To adjust shelves: Tilt the shelf up at the front and slide it up or down along the back wall to the placement you want.
Handle glass shelves carefully. Rough handling of tempered glass can cause it to shatter.
To remove shelves:
NOTE: To remove a shelf, all shelves under it must first be removed.

1. Remove any food from the shelf.

2. Remove covers at the bottom of each track.

3. Tilt the first shelf up at the front.

4. Slide the shelf down along the back wall until you reach the bottom where the notch is located. Slide the shelf through the notch.

5. Repeat for removing the other shelves.
   To replace shelves:
   Replace shelves by performing steps 1 through 4 in reverse.

FEATURES – BOTTOM FREEZER ONLY

DOOR BINS
The door bins are removable. Lift the bin out of the bin bracket to remove it.
The bin brackets are adjustable and can move up and down to meet your storage needs.
Do this by tilting the bin up at the front and sliding it up or down along the door to the placement you desire.

WINE / BEVERAGE RACK
The wine/beverage rack fits onto one of the glass shelves in the fresh-food compartment. The rubber coating on the portions of the rack that sit on top of the shelf keeps the rack from slipping or scratching the shelf. The wine/ beverage rack will hold 2-liter bottles, wine bottles, and champagne bottles.

FEATURES – WINE RESERVE ONLY
WINE BOTTLE ARRANGEMENT
Full-Extension Drawers
The top 6 drawers are full-extension drawers, with each drawer holding up to 10 bottles. The bottles will be stored with necks alternating from front to back

Wine Display Shelf
The wine display shelf can either be in a horizontal position or an angled position. The horizontal position can hold 18 bottles. The angled position holds 5 bottles. The shelf can be angled by lifting the shelf onto pegs on the back wall.

Wine bottle loading tips and suggestions

• Keep wines that you plan to use for everyday drinking and entertaining on the front hall of the full-extension drawers where labels are completely visible. Place wines for aging or longer-term storage in the rear.
• Do not allow children to climb, stand or hang on the wine reserve full-extension drawers. They could seriously injure themselves and possibly cause damage to the wine reserve.
• Group your wine inventory according to type: i.e. white wines in the cooler zones and red wines in the warmer zones.
• Store red and white wines in separate Zones so you can keep them at different temperatures.

SABBATH MODE – ALL MODELS

SABBATH MODE
The Sabbath Mode was designed for use on the Jewish Sabbath and Holidays. The Sabbath Mode feature makes it possible for observant Jews to refrigerate and freeze food during the duration of the holiday.
The Sabbath Mode feature can be set to override typical reactions caused by your interaction with the refrigerator.
While in the Sabbath Mode, your refrigerator will still operate. However, the refrigerator will not respond to your actions.
While in the Sabbath Mode, you may notice the fan running when the door is opened, however, this is not a result of your actions. The fan will operate at predetermined times. The defrost heater will continue to defrost the refrigerator and freezer and will be activated on a timer. The defrost heater will not defrost as a result of door openings or any consumer actions.
ON/OFF — To activate the Sabbath Mode, hold down the ALARM button and (+) pad on the control panel for 5 seconds. SAB will be displayed on the control. SAB will remain in the display and the (+) pad and alarm button will remain lit until the Sabbath mode is deactivated. Controls and lights do not work until the ALARM button and (+) pad are held again for 5 seconds.
DISPLAYS, ALARMS, and LIGHTS — The main temperature control displays will be deactivated, therefore they will not be lit, sound a tone, or operate when touched. Door alarms and lights will be disabled.
ICEMAKER — The icemaker will continue to operate. The ice maker can be disabled by turning the icemaker OFF prior to the Sabbath (see Automatic Icemaker).

CARE AND CLEANING

CLEANING OUTSIDE
Door handles and trims —Clean with a cloth dampened with soapy water. Dry with a soft cloth. Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth.
Do not wipe the unit with a soiled dishcloth or wet towel. These may leave a residue that can damage the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish.
Stainless steel — The stainless steel doors and door handles (on some models) can be cleaned with a commercially available stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ will remove surface rust, tarnish, and small blemishes. Use only a liquid cleaner free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel.
Custom Wood Panels – please contact your custom panel supplier for directions on cleaning and care.

CLEANING INSIDE
Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of a sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.
If this is not practical, remove excess moisture from the sponge or cloth when cleaning around switches, lights, and controls.
Other parts of the refrigerator — including door gaskets, vegetable drawer, ice storage bins, and all plastic parts— can be cleaned the same way. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.

CAUTION
Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Do not wash any plastic parts in the dishwasher.

PREPARING FOR VACATION
For long vacations or absences, remove food from the unit. Adjust the temperature up (+) until the unit turns off. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the door open.
For shorter vacations, remove perishable foods and leave the control at the regular setting. However, if the room temperature is expected to drop below 60°F (16°C), follow the same instructions as for extended vacations. Turn off the icemaker at the control panel.

INTERIOR LIGHT REPLACEMENT
Do not try to replace a burned-out LED light. An authorized technician will need to replace the LED lights.

PREPARATION

REFRIGERATOR LOCATION
Do not install the refrigerator where temperatures will be below 60°F (16°C) because it will not run long enough to maintain proper temperatures.
Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.
Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
Install the refrigerator on a floor strong enough to support it fully loaded.

CLEARANCES
wall for a 90° door swing for Monogram Stainless Steel (European) models.

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.

the refrigerating system does not operate for about 45 minutes.
Temperature control in the OFF position.
If the interior light is not on, the refrigerator may not be plugged in at the wall outlet.
The house fuse is blown/the house circuit breaker is tripped. Replace the fuse or reset the breaker.
Turn off the Sabbath Mode.
If your control panel says SHO , then your showroom mode was enabled. To turn this off, hold the ALARM button and (-) pad simultaneously for 5 seconds.
Refrigerating system operates for long periods or cycles on frequently
(Modern refrigerators and freezers with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)| Normal when the refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amounts of food are placed in the refrigerator. This is normal.
Door left open or package holding the door open.
Hot weather or frequent door openings. This is normal.
Temperature control is set at the coldest setting. See Temperature Control.
Vibration or rattling (Slight vibration is normal.)| The refrigerator may not be properly installed.
–  Anti-tip bracket may be loose.
–  Unit may not be level.
Thumping sound when closing the door| This is a normal operating sound.
Closing the door slowly will minimize the sound.
Operating sounds| The variable speed compressor.
Normal fan airflow—multiple fans blow cold air through the fresh food and freezer compartments—other fans cool the compressor.
The fans change speeds in order to provide optimal cooling and energy savings.
These NORMAL sounds will also be heard from time to time:
–  You may hear a whooshing or gurgling sound when the door closes. This is due to pressure equalizing within the refrigerator.
–  A water dripping sound may occur during the defrost cycle as the ice melts from the evaporator and flows into the drain pan.
–  The flow of refrigerant through the freezer cooling coils may make a gurgling sound like boiling water.
–  Water dropping on the defrost heater can cause a sizzling, popping, or buzzing sound during the defrost cycle.
–  You may hear cracking or popping sounds when the refrigerator is first plugged in or during/after the defrost cycle. This happens as the refrigerator cools to the correct temperature.
–  The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).
–  The electronic control board may cause a clicking sound when relays activate to control refrigerator components.
–  Ice cubes dropping into the bin and water running in pipes as icemaker refills.
–  The icemaker water valve will buzz when the icemaker fills with water.
Problem| Possible Cause
---|---
Door not closing properly| A package or bottle may be holding the door open.
Check the door gasket; it may be out of position.
The refrigerator is not level. See Installation Instructions.
Hinge springs were deactivated. See Installation Instructions.
Refrigerator too warm| Temperature control is not set cold enough. See Temperature Control.
Hot weather or frequent door openings.
The door was left open for a long time.
The package may be holding the door open.
The actual temperature is not equal to the set temperature| The refrigerator just plugged in. Allow 24 hours for the system to stabilize.
The door is open for too long. Allow 24 hours for the system to stabilize.
Warm food added to refrigerator. Allow 24 hours for the system to stabilize.
Defrost cycle is in process. Allow 24 hours for the system to stabilize.
Frost or ice crystals on frozen food (frost within the package is normal)| Drawer left open or package holding the door open.
Too frequent or too long door openings.
The drawer may have been left open.
Ice cubes or some other object may be stuck behind the drawer.
Slow ice cube freezing| The drawer may have been left open.
Turn the temperature control to a colder setting.
The package may be holding the drawer open.
Ice cubes have odor/taste| Old cubes need to be discarded.
The ice storage bin needs to be emptied and washed.
Unsealed packages in the freezer may be transmitting odor/taste to ice cubes.
The Interior of the freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Change the water filter.
The automatic icemaker does not work| The ice maker is turned off.
Water supply turned off or not connected.
The freezer is too warm.
Piled-up cubes in the storage bin may cause the icemaker to shut off too soon. Level cubes by hand.
The ice bin is not in position.
Clogged water filter.
Reverse osmosis system installed.
Moisture forms on the outside of the refrigerator| Not unusual during periods of high humidity. Wipe surface dry.
Turn on the External Moisture Control feature.
Moisture collects inside| Too frequent or too long door openings.
In humid weather, air carries moisture into the refrigerator when doors are opened.
The lower drawer switched from (freezer) to chill or wine.
Refrigerator has odor| Foods with strong odors should be tightly covered.
Check for spoiled food.
Interior lights do not work| No power at the outlet.
LEDs need replacing. See Consumer Service Section.
Door difficult to reopen immediately after closing| The tight door seal is due to pressure equalizing within the refrigerator. After closing the door, wait 5–30 seconds to reopen.

PERFORMANCE DATA SHEET Model: XWFE

• System certified by IAPMO R&T against NSF/ANSI Standards 42, 53, 401, and P473 for the reduction of claims specified on the performance data sheet and at iapmort.org.
• Actual performance may vary with local water conditions.

Substance Tested for Reduction| Influent challenge concentration (mg/L)| Maximum permissible product water concentration (mg/L)| Avg % Reduction
---|---|---|---
Chlorine Taste and Odor| 2.0 mg/L +/- 10%| N/A| 96.9
Chloramine Taste and Odor| 3.0 mg/L +/- 10%| 0.5| 96.9
Particulate, Class I| At least 10,000/mL| N/A| 91.4
Cysts| 50,000/L| N/A| >99.99
Lead| 0.15| 0.01| 98.85
Mercury| 0.006| 0.002| 96.3
Asbestos| 107 to 108  fibers/ L| N/A| >99
Toxaphene| 0.015 +/- 10%| 0.003| 86.95
VOC (Chloroform surrogate chemical)| 0.300| 0.015| 99.7
Alachlor| 0.050| 0.001| > 98
Atrazine| 0.100| 0.003| > 97
Benzene| 0.081| 0.001| > 99
Carbofuran| 0.190| 0.001| > 99
carbon tetrachloride| 0.078| 0.0018| 98
chlorobenzene| 0.077| 0.001| > 99
chloropicrin| 0.015| 0.0002| 99
2,4-D| 0.110| 0.0017| 98
dibromochloropr pane (DBCP)| 0.052| 0.00002| > 99
o-Dichlorobenzene| 0.08| 0.001| > 99
p-Dichlorobenzene| 0.040| 0.001| > 98
1,2-dichloroethane| 0.088| 0.0048| 95
1,1-dichloroethylene| 0.083| 0.001| > 99
cis-1,2-dichloroethylene| 0.170| 0.0005| > 99
trans-1,2-dichloroethylene| 0.086| 0.001| > 99
1,2-dichloropropane| 0.080| 0.001| > 99
cis-1,3-dichloropropylene| 0.079| 0.001| > 99
dinoseb| 0.170| 0.0002| 99
Endrin| 0.053| 0.00059| 99
Ethylbenzene| 0.088| 0.001| > 99
ethylene dibromide (EDB)| 0.044| 0.00002| > 99
bromochloroacetonitrile| 0.022| 0.0005| 98
dibromoacetonitrile| 0.024| 0.0006| 98
dichloroacetonitrile| 0.0096| 0.0002| 98
trichloroacetonitrile| 0.015| 0.0003| 98
1,1-dichloro-2-propanone| 0.0072| 0.0001| 99
1,1,1-trichloro-2-propanone| 0.0082| 0.0003| 96
heptachlor (H-34, Heptox)| 0.025| 0.00001| >99
heptachlor epoxide| 0.0107| 0.0002| 98
hexachlorobutadiene| 0.044| 0.001| > 98
hexachlorocyclopentadiene| 0.060| 0.000002| > 99
Lindane| 0.055| 0.00001| > 99
methoxychlor| 0.050| 0.0001| > 99
pentachlorophenol| 0.096| 0.001| > 99
simazine| 0.120| 0.004| > 97
Styrene| 0.150| 0.0005| > 99
1,1,2,2-tetrachloroethane| 0.081| 0.001| > 99
Tetrachloroethylene| 0.081| 0.001| > 99
Toluene| 0.078| 0.001| > 99
2,4,5-TP (silvex)| 0.270| 0.0016| 99
tribromoacetic acid| 0.042| 0.001| > 98
1,2,4-Trichlorobenzene| 0.160| 0.0005| > 99
1,1,1-trichloroethane| 0.084| 0.0046| 95
1,1,2-trichloroethane| 0.150| 0.0005| > 99
trichloroethylene| 0.180| 0.0010| > 99
bromoform| 0.300| 0.015| 95
bromodichloromethane| 0.300| 0.015| 95
chlorodibromomethane| 0.300| 0.015| 95
xylenes| 0.070| 0.001| >99
Meprobamate| 400 +/- 20%| 60| 95.5
Atenolol| 200 +/- 20%| 30| 95.9
Carbamazepine| 1400 +/- 20%| 200| 98.6
DEET| 1400 +/- 20%| 200| 98.6
Metolachlor| 1400 +/- 20%| 200| 98.7
Trimethoprim| 140 +/- 20%| 20| 96.1
Linuron| 140 +/- 20%| 20| 96.6
TCEP| 5000 +/- 20%| 700| 98.1
TCPP| 5000 +/- 20%| 700| 98.1
Phenytoin| 200 +/- 20%| 30| 96
Ibuprofen| 400 +/- 20%| 60| 95.9
Naproxen| 140 +/- 20%| 20| 96.5
Estrone| 140 +/- 20%| 20| 97.1
Bisphenol A| 2000 +/- 20%| 300| 99.1
Nonyl phenol| 1400 +/- 20%| 200| 97.3
PFOA/PFOS| 1.5 mg/L +/- 10%| 0.07| 99.25

Application Guidelines/Water Supply Parameters

It is essential that the manufacturer’s recommended installation, maintenance, and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information.
NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary. Replacement Cartridge: XWFE. For estimated costs of replacement elements please visit our website at gewaterfilters.com.

WARNING
To reduce the risk associated with ingestion of contaminants:

• Do not use water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

NOTICE
To reduce the risk of water leakage or flooding, and to ensure optimal filter performance:

• Read and follow use instructions before installation and use of this system.
• Installation and use MUST comply with all state and local plumbing codes.
• Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi (552 kPa), you must install a pressure-limiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure.
• Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.
• Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100º F (38º C).
• Protect the filter from freezing. Drain filter when temperatures drop below 33ºF (0.6ºC).
• Change the disposable filter cartridge every six months or sooner if you observe a noticeable reduction in water flow rate.
• Failure to replace the disposable filter cartridge at recommended intervals may lead to reduced filter performance and cracks in the filter housing, causing water leakage or flooding.
• This System has been tested according to NSF/ANSI 42, 53, 401, and P473 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42, 53, 401, and P473.

XWFE System is certified by IAPMO R&T against NSF/ANSI Standards 42,53, 401 and P473 for the reduction of claims specified on the performance data sheet and at iapmort.org.

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.
Servicing your refrigerator may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be
sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

purchase, we will provide, free of charge, parts, and service labor in your home to repair or replace any part of the refrigerator or freezer that fails because of a manufacturing defect.
Limited five-year warranty| For five years from the date of original purchase, we will provide, free of charge, parts, and service labor in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator, and all connecting tubing) that fails because of a manufacturing defect.
Limited additional sixth- through twelfth-year warranty on the sealed system| For the sixth through the twelfth year from the date of the original purchase, we will provide, free of charge, replacement parts for any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect. You pay for the service trip to your home and for service labor charges.
Limited thirty-day warranty on water filter cartridge (water filter, if included)| From the date of the original purchase, we will provide, free of charge, replacement parts for any part of the water filter cartridge that fails because of a manufacturing defect. During this limited thirty-day warranty, we will also provide, free of charge, a replacement water filter cartridge.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods or acts of God.
• Failure of the product if it is used for other than its intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities.
• Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.
• Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.
• Loss of food due to spoilage.
• Incidental or consequential damage caused by possible defects with this appliance.
• Product not accessible to provide required service.
• Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to two years or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a Monogram Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

49-1000500 Rev. 2
09-21 GEA
Printed in Slovenia

References

• Appliance Parts, Accessories & Water Filters | GE Appliances
• Refrigerator Water Filter Replacements | GE Appliances
• Monogram Appliances
• Monogram WiFi Connected Kitchen | Monogram Smart Kitchens
• 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
• monogram.com/register
• Official Monogram Appliance Parts & Accessories
• Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

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