Ride1UP REVV-1 E-Bike Owner’s Manual
- June 9, 2024
- Ride1UP
Table of Contents
- REVV-1 E-Bike
- Safety Notes
- What’s in the Box?
- Installation Steps: Assembling Your Bike
- Battery Connection & Removal
- Troubleshooting Problems:
- Charging the Battery:
- LCD Display Instructions:
- Error Code Troubleshooting:
- Warranty Information:
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
E-bike Owner’s Manual
Model: REVV 1
For the most up to date documents, bike models, additional information,
instructional videos, and more, visit us atRide1UP.com
REVV-1 E-Bike
Ride1UP Revv 1 Owner’s Manual
Thank you for purchasing a Ride1UP Revv 1 e-bike! Please fill out the
information below. This is for your records only. Your serial number is the
number stamped on the bottom of the downtube facing the front of the e-bike.
OWNER’S NAME: __
DATE OF ASSEMBLY: __
BIKE SERIAL NUMBER: _____
IMPORTANT – READ ALL INSTRUCTIONS AND WARNINGS BEFORE YOU ASSEMBLE OR USE THIS
E-BIKE. FAILING TO DO SO COULD CAUSE DEATH, SERIOUS PERSONAL INJURY, PROPERTY
DAMAGE AND/OR A VIOLATION OF THE LAW. IT IS YOUR RESPONSIBILITY TO UNDERSTAND
AND ABIDE BY ALL LAWS RELATED TO THIS E-BIKE. RETAIN INSTRUCTIONS FOR FUTURE
REFERENCE AND TO PROVIDE TO OTHER USERS AND/OR FUTURE OWNERS. YOU MUST BE
EIGHTEEN (18) YEARS OR OLDER TO RIDE THIS E-BIKE.
California Proposition 65 Warning – Certain components in this product and its
related accessories contain chemicals known to state of California to cause
cancer, birth defects or other reproductive harm. Wash hands after handling.
Need service or support? Visit our website https://ride1up.com/bike/support
for quick answers or call/email us directly. Our support team are ready to
help you, M-F: 9AM-5PM. Ride1UP Customer Support Contact:
Phone: 888-494-1415
Contact Us: https://ride1up.com/contact/
For the most to date information on your Revv 1, please scan the QR Code below
for a digital copy of your Owner’s Manual.
Safety Notes
1.1 Personal Safety:
It is the owner’s/rider’s responsibility to properly assemble the e-bike and
inspect all components and ensure all nuts and bolts are tightened for safety
or to trust a qualified 3
party to do so. This is critical for safety on this e-bike.
Do not operate the bike until you have read and understand all sections of the
entire manual. There are important safety warning throughout the whole manual
that must be followed to prevent dangerous situations, accidents, and possibly
injury and/or death.
This e-bike is only intended for use on paved roads or designated e-bike
paths. Using the e-bike for any other purpose may result in serious injury.
Before you ride this e-bike, practice riding in a safe area free of hazard and
take time to learn the e-bike’s controls and power.
Be sure to understand and follow all local laws and regulations, and changes
to the same.
Have maintenance/repairs done by a qualified bicycle mechanic.
Never use/ride any Ride1Up bike product in ways precluded by the manufacturer
and the laws of your state and local municipality. It is your responsibility
to comply the laws in which you are operating the e-bike. Laws vary depending
on location in which you operate the bike. Failure to do so could cause death,
serious personal injury, property damage and/or a violation of the law.
Obey all rules of the road and local traffic laws. Respect motorists,
pedestrians, and other cyclist. At night, when visibility is low, your e-bike
MUST have white front lights and red rear lights lit. It MUST also be fitted
with a red rear reflector and amber pedal reflectors. Use caution when loading
your e-bike into a car or when mounting it on a bicycle carrier. You must
avoid damaging the wires of the electrical components during riding,
transporting, and storing your electric bike. Failure to do so could cause
death,
serious personal injury, property damage and/or a violation of the law.
The top speed of this bike is 28mph+ in ‘Off-Road’ mode. Speed laws vary
depending on location in which you operate the bike. All riders ride at their
own risk. It is your responsibility to comply with the rules, laws and
regulations in which you are operating the e-bike. Failure to do so could
cause death, serious personal injury, property damage and/or violation of the
law.
1.2 E-bike Safety:
You must be eighteen (18) years old or over to ride this e-bike. Your e-bike
is designed for a maximum permitted overall weight (rider + cargo) of 350 lbs.
Do not exceed carrying capacity as this may compromise the integrity of the
bike and could cause death, serious personal injury, and/or property damage.
Your bike must be inspected or assembled by someone experienced with bike
mechanics prior to use. Proper assembly and inspection of all nuts and bolts
are vital for safety and for your warranty coverage as damages due to improper
assembly are not covered under warranty. Improper assembly of critical
components could lead to serious injury and or death. Do not submerge your
e-bike in water as this may damage the electrical and mechanical components of
the e-bike and could cause death, serious personal injury, and/or property.
Be aware that the speed at which you are traveling may be faster than you are
used to, especially when accelerating.
Throttle should be gradually applied for a smooth acceleration. If you feel
that the throttle, pedal assist, or brake levers are abnormally functioning,
such as jerky acceleration, brakes not stopping the bike etc. please stop
using your ebike immediately and contact our Customer Support Department or
review our Support Library for troubleshooting steps.
1.3 Electrical Safety:
Only use the charger supplied by Ride1UP and never tamper or modify the
charger in any way. Do not leave the e-bike or battery plugged into a wall
outlet unattended. Unplug the battery before leaving the bike alone. The
charger has been designed for a specific voltage and should not be tampered
with in any way. Always check that the outlet’s voltage is the same as that
stated on the rating label. A charger that is suitable for one type of battery
pack may create a risk of fire when used with another battery pack; never use
the charger with another e-bike or attempt to charge this product with another
charger.
Before use, check the charger cord for signs of damage such as exposed wires
or tears in the cable lining. A damaged or entangled charger cord increases
the risk of fire and electric shock. Keep the charger cord at least 6ft away
from hot surfaces and sharp edges. Do not handle the charger with wet hands as
it could cause death, serious personal injury, and/or property damage. Do not
store or charge the e-bike outdoors. The charger must be removed from the
socket before removing the battery, cleaning or maintaining the ebike because
this creates potential for electrical damage and/or injuries.
Any worn parts must be repaired or replaced immediately. Be careful while
getting used to the brakes. Never brake with only your front brake. Practice
emergency stops in a place clear of traffic until you are comfortable
controlling your e-bike. Wet weather reduces your braking power and the grip
of the brakes. Reduce your speed and be aware of longer stopping distances
when cycling in wet conditions. Braking on unpaved surfaces will differ. Be
sure to practice braking on different surface types. Ensure that braking
surfaces and brake pads are free of wax, grease and oil. Do not pedal and
brake at the same time as this will cause excessive wear.
1.5 Maintenance:
Make sure all screws, nuts and bolts are tightened securely before riding.
Failure to do so could cause death, serious personal injury, and/or property
damage. Many parts on your e-bike are subject to a higher degree of wear due
to their function and depending on their use such as brakes, tires, pedals
etc. Have your e-bike checked regularly at a professional bike shop and have
any worn parts replaced. Depending on the level and extent of use, regularly
can mean as much as once a week, and as little as twice a year. It is the
rider’s/owner’s responsibility to ensure the e-bike is safe to ride at all
times.
Ensure the battery is removed from the bike before carrying out any
maintenance. You must always use genuine replacement parts when performing
maintenance on your e-bike. Regularly check the tire pressures (See sidewall
of your tire for correct psi range) and regularly check the tread depth of
tires.
After an accident or crash you must take your e-bike to a bike repair
specialist to make sure that it is safe to ride. Be aware that damage may not
be visible. Failure to do so could cause death, serious personal injury,
property damage and/or a violation of the law.
Any form of crack, scratches or change of coloring in highly stressed areas
indicate that the life expectancy of the part has been reached and it should
be replaced immediately.
1.6 Additional Warnings:
Routine maintenance checks are required on your e-bike. Check all important
connections, brake functionality, and ensure axle nuts are secured before
riding. Failure to do so could cause death, serious personal injury, and/or
property damage.
It is recommended to not ride at night when visibility conditions are low if
avoidable. Riding in the dark or low visibility conditions is more dangerous
than riding during the day with clear visibility. Do not ride your bike at
night without properly functioning front head lights and rear taillights. Wear
reflective and lightcolored clothing. Failure to
do so may result in serious injury and/or death.
The e-bike is intended for use by those at least eighteen years of age. Use by
anyone below the age of eighteen is prohibited. Riders must have the physical
condition, reaction time, and mental capacity to ride safely and manage
traffic, road conditions, sudden situations, and respect the laws governing
electric bike use where they are riding. If you have an impairment or
disability such as a visual impairment, hearing impairment, physical
impairment, cognitive/language impairment, or a seizure disorder, consult your
physician before riding any bike.
Have installation/assembly checked by a professional bike mechanic or
completed entirely by a bike mechanic prior to riding. All bolts and nuts
should be checked. Failure to do so could result in serious injury and/or
death.
When operating your e-bike: Do not wear earplugs, headphones, headsets, or use
a cell phone while riding. Never hitch rides on other vehicles. Never hold an
item which interferes with your grip on the handlebars and never be under the
influence of alcohol or drugs while riding.
ALWAYS wear a helmet when riding your e-bike. Wear appropriate shoes, eye
protection, and avoid loose clothing. Wear reflective clothing and gear when
visibility is diminished. Failure to do so may result in serious injury and/or
death.
1.6 Additional Warnings (Continued):
It is your obligation to check all applicable laws for bicycle rules governing
operation, equipment, use and appropriate places for operation. Do not exceed
local speed restrictions. Maintain your brakes such that you can at least
execute a one-braked-wheel skid on dry, level, clean pavement.
Never configure your e-bike such that the handlebars are higher than a rider’s
shoulders because this will reduce the rider’s ability to steer and control
the e-bike. In addition to front and rear reflectors, you must also ensure
that the e-bike is equipped with side reflectors. Never ride your e-bike
without the seat provided with the e-bike.
This e-bike is not meant for downhill riding, rocky trails or ariel maneuvers.
Do not ride your e-bike in unsafe weather conditions or when the road
surface is comprised, with ice, snow, water, sand, loose gravel or anything
else that could cause a loss of traction. Failure to follow this rule may
result in serious injury and/or death.
It is recommended to not ride in wet weather. Wet weather impairs visibility,
braking and traction of the ebike and affects others sharing the road.
Accidents increase in wet weather conditions. Keep your e-bike and packaging
materials such as plastics, foam, and cardboard away from children.
Lithium-Ion batteries can be extremely dangerous if stored or used
improperly. Please learn proper care of your battery at
http://batteryuniversity.com/. Damage to your lithium battery from misuse
could result in serious injury, hazardous smoke and fires, and/or death. Do
not ride if the battery pack is visibly damaged.
Special precautions must be taken if you transport your e-bike with you during
air travel, or if shipped by air courier. Be sure to follow all requirements
of airlines and air couriers regarding lithium batteries if you take your
e-bike with you during air travel, or if you ship your e-bike by air courier.
Always be aware of the traffic around you. Keep a lookout for obstacles
in your path and in your surroundings.
Never operate a bike while under the influence of alcohol, drugs, or any
substance or condition that could impair motor functions, judgement, or the
ability to safely operate a bike.
1.7 Notable Bike Parts:
What’s in the Box?
The Revv 1 will arrive fully wrapped with foam and cardboard and include the
following in our Accessory Box:
Accessory Box:
- User Manual
- Ride1Up Gift
- Battery Charger
- (2) Keys
- Ride1Up Allen Wrench Set
- (2) 13/15 Double Wrenches
- 8/10 Double Wrench
- (2) Pedals – R & L
- 12mm M5 Screws
- 34 mm M6 Screw
Installation Steps: Assembling Your Bike
Please scan QR Code below for Revv 1 Assembly Video.
3.1 Headset Assembly
PLEASE COMPLETE STEPS IN ORDER.
- Remove the stem faceplate on the headset by loosening the four screws using a 4mm allen wrench.
- Place the handlebars onto the stem and secure it in place by screwing back on the faceplate.
- Tighten the 4 screws in an “X” pattern to ensure tightness is distributed evenly.
- Place the two turn signals near each side of the headlight and secure them by screwing and tightening the nuts.
- Insert the two turn signals and tighten with attached bolts.
3.2 Front Wheel Assembly:
- Remove front wheel from fully wrapped frame and separate front fender.
- Do not touch the brake pads or rotors with your fingers. The oil will contaminate them and cause noises when braking.
- Take the front axle and remove the axle nut.
- Insert the axle through the front wheel axle hole.
- Screw but do not tighten the axle nut back onto the axle of the front wheel, after placing the spacer and washer on the axle. Leave space for future tightening in the following steps.
- Align the disc rotor so it fits between the brake pads. Do not force it. (Figure 1)
- Place the front wheel axle onto the fork dropouts assuring that the disc rotor is aligned and fits between the brake pads.
- Use two 13/15 wrenches to secure the front wheel to the fork by tightening both axle bolts at the same time.
- Place the front fender to the front wheel through the back of the wheel.
- Insert the screw through the fork’s bridge then through the fender’s top bracket and screw in the hex nut.
- Use the 5mm allen wrench and a 10mm wrench to tighten the screw and hex nut.
- Screw a 34mm screw through the bottom fender brackets and into the fork on both sides.
WARNING ◆ IT IS VITAL THAT THE AXLE BOLTS HAVE BEEN TIGHTENED. IF THEY ARE
NOT PROPERLY ALIGNED, THE WHEEL MAY COME OFF, CAUSING SERIOUS INJURY AND/OR
DEATH.
3.3 Pedal Assembly:
NOTE: ◆ THE LEFT AND RIGHT PEDALS ARE UNIQUE.
- The left pedal (marked “L”) must be installed in the left crank arm. It is reverse thread, rotate counterclockwise to install and tighten.
- Screw each pedal in by hand. They should screw in easily to start. Do not force them.
- The right pedal (marked “R”) must be installed in the right crank arm. It is standard thread, rotate clockwise to install and tighten.
- Use a 15mm wrench on pedals to finish tightening the pedals in place.
NOTE: ◆ THERE ARE TWO PEDALS INCLUDED IN THE BOX WITH YOUR BIKE. THE
PEDALS SCREW INTO THE ENDS OF THE CRANKS WITHOUT EXTRA NUTS, SCREWS OR PINS.
FAILURE TO USE THE CORRECT PEDAL ON THE CORRECT SIDE WILL RESULT IN A STRIPPED
CRANK ARM.
3.4 Detailed Torque Settings:
- Crank Arms: 39nm (pre-installed).
- Handlebar Clamp: 5-7nm (unless otherwise marked on stem). Tighten evenly in a cross pattern so the gap at each bolt is the same.
3.5 Test and Adjust Front and Rear Brakes:
After Assembly, you must test your front and rear brake. You can then adjust
them as needed. How you install the front wheel and brake caliper can affect
whether the disc brakes rub when first assembling. After assembly, you may
need to adjust the front and rear brake. Look in line with the brake pads and
slowly tighten the quick release axle while ensuring the rotor stays in the
exact middle between the pads. The disc rotor is one of the most exposed
malleable components during shipping. If it is bent, it can be trued (bent
back) in most cases or replaced with a new disc rotor. If unsure how to
properly adjust your brakes, please check our website for a recommended video.
If you are unable to access our website, you should take the bike to your
local bike shop for an assembly inspection and/or tune up. The bike shop will
be able to inspect the bike for safety and adjust your brakes.
Battery Connection & Removal
- Insert the key into the battery key hole.
- Turn the key in a clockwise direction (At 90 degrees) and remove the key.
- The battery is heavy, use both hands to avoid dropping and damaging the battery.
- Slide the battery backwards and off the bike.
- Replace battery by sliding in towards the front, then insert the key and turn to lock.
- Charging port is on the left side of the battery.
NOTE: ◆ ALWAYS KEEP THE CHARGER PORT COVERED TO PROTECT AGAINST MOISTURE,
WHICH CAN
DESTROY THE BATTERY.
5. E-bike Basics & Care
5.1 E-bike Basics:
Your Revv 1 e-bike will arrive with a center LCD display, light controls next
to the right grip, and functional controls near the left grip.
LCD DISPLAY
-
Battery Power
-
Motor Power
-
USB Charging
-
Speed (MPH)
-
Speed (Km/h)
-
Maximum Speed
LCD DISPLAY -
Average Speed
-
Error Code
-
Total Mlleage/r PIP
-
Pedal Assist Level
-
ECO Mode
-
Standard Mode
-
Turbo Mode
-
Wheel Diameter
-
Lights
-
Walk Mode
-
Real Time Speed Display/ Wheel diameter setting/ Version infomation
- It is best practice, for safety, to only turn on your electric bike once you have lifted your leg over the bike and are straddling the frame. You should turn it on before you begin riding, but only once you are ready to ride.
- It is also best to turn off the bike when you are done riding after you dismount from the seat, but before you lift your leg over the bike to get off. If you stop to look at something or talk with someone, please turn off your bike for safety.
- Once the bike is powered on, the throttle is active, if engaged it will cause the bike to accelerate.
- If PAS is on and at 1 or higher, if the pedals are bumped and move forward when next to or moving the bike, power will be sent to the motor and the bike will accelerate.
- Turning it on and off as described above will minimize the chance of the bike accelerating unintentionally.
- The + button increases pedal assist and the – button decreases pedal assist and can be set to off if you press the – button when on low.
- The headlight is turned on by holding down the M button.
- The throttle and pedal assist can be used simultaneously.
- You can turn the pedal assist off by pressing the – button past low, until a 0 (zero) number is showing, and ride only using the throttle if you like. The bike pedal assist uses a cadence sensor, which reacts a little delayed based on the spinning of the pedals. It will take some time to get used to this and manipulating the motor to engage and disengage when expected takes a little practice. You can adjust the sensitivity in the display settings.
- A quick backpedal or slight engagement of the brake lever instantly stops the motor. You can adjust the sensitivity of the cadence sensor and other pedal assist settings by referring to the LCD manual. We also have videos on our website and YouTube channel guiding you through this process.
NOTE: ◆ DO NOT CHARGE YOUR BATTERY WHEN THE BATTERY’S TEMPERATURE OR THE
SPACE IT IS
STORED IN IS BELOW FREEZZING (32 DEGREES F).
5.2 Battery Basics & Care:
NOTE: Never charge your battery when it’s temperature or the space it is
stored in is below freezing. Failure to follow this rule could result in
serious injury, death, and property damage. The chargers do stop charging when
the battery is fully charged. When charging your battery, do not charge near
any potentially flammable material. Charge in a safe fire-resistant space. If
you are storing the e-bike for more than a day, do not leave it plugged in. It
is best to leave it charged to 80% but unplugged. The button on the top of the
battery works as a charge gauge. It is not an on-off button. When riding
always plug the charger port with the rubber cover. If moisture gets in, the
battery can be destroyed. Everyone is encouraged to learn a little bit more
about the basics of lithium ion battery care and proper treatment. For
extended life, charge your battery to 80% and use it until it is at 20%.
Depending on the charge level when plugged in, it takes 3-6 hours for the
battery to fully charge when using the standard charger supplied with the
bike. Charging for 1-2 hours will keep it near 80% depending on last usage.
You can check the charge percentage on the display. If storing for longer
periods, it is a good idea to store your battery with a 40-80% charge. Check
the battery once a month. If the battery drops to 25%or lower, charge it up to
40-80%. Recommended storage temperatures are 50°-77°F and will provide the
best performance out of the battery. Storage should be done in a dry area.
5.3 Battery Basics & Care:
(5.3.a) Fenders: If you are experiencing rubbing or rattling fenders, this can
be fixed. Firstly, the front fender tab that attaches to the fork can be
mounted on the back to provide more spacing, or the front for a tighter fit.
The fender arms are also malleable and sometimes need to be bent with the
wheel off to be centered with the wheel.
(5.3.b) Noise When Riding: Refer to the three issues above. Gears, fenders,
and brakes are the most common sources of riding noise. Additionally, the
front hub can sometimes make a squeaking noise if it does not have enough
grease. Pay attention to the noises. They are usually symptomatic of a minor
issue that could cause more problems later. It is best to determine what is
causing the noise and resolve the issue. If you are unsure of the cause,
please review our support page at
www.Ride1UP.com. You can also share a clear video
without wind noise to Support@Ride1UP.com.
Troubleshooting Problems:
6.1 Motor Not Working:
One of the worst problems to experience. What needs to be done? Determine the
source, or cause of the issue(s). What to look for:
(6.1.a) Display Settings: Perhaps a setting was accidentally changed. Try
resetting the display by conducting a factory reset. Review the display manual
or display support page on www.Ride1UP.com to reset
the display. Steps to complete this procedure are listed on the last page of
this owner’s manual.
(6.1.b) Cables: is a connection loose? Look for kinked, loose, or damaged
cables. Check the quick disconnect connections, especially the one on the
chain stay. Consider disconnecting them, inspecting both ends, properly
aligning (ensuring the pins are not bent) them and then carefully plugging
them back in.
(6.1.c) Accident: After a crash or if the bike is dropped, and the motor cable
is damaged where it exits the axle, the motor may no longer function. This
requires replacement motor parts and a more time consuming/costly repair.
Reach out to customer support if you see damage to the cable. (6.1.d) EBS:
Electronic Brake Shut-Off. Another possible cause is that the electronic brake
shut-off sensors are firing when they shouldn’t be. This can happen typically
when there is damage to the brake levers or the cables themselves causing a
miscommunication with the internal controller. The best way to identify this
issue is to unplug these cables from the internal controller and test. You
can find the diagram for the internal wiring at the end of this document.
There is also a video demonstrating removal of the controller on our YouTube
channel/website link.
6.2 Kickstand:
Does the bike sit too low with the kickstand? The kickstand length is
adjustable. Loosen the bolt on the bike and slide to the desirable length.
Check the bolt tension when first assembling as well to make sure the bolt
does not rattle loose. Is there a clicking noise with the kickstand? Make sure
it is parallel with the chainstay and fully tightened (8mm hex wrench). If it
shifts, it will hit the crank arm when pedaling.
6.3 Charger:
Green light indicates the charger is powered but not charging. Red light
indicates charging. Do not charge near anything flammable or store the e-bike
long-term while plugged in. If you are having issues with the battery not
charging, try riding the bike again, draining some battery, and try using a
different outlet. Then reach out to support if the issue does not resolve.
Charging the Battery:
WARNING ◆ DO NOT LEAVE CHARGING BATTERY UNATTENDED
The battery’s voltage is indicated by the 4 LED lights located on the side of
the battery and also on the display unit located on the handlebars. Your
battery must be charged in an ambient temperature, on a nonflammable and dry
surface, away from any sources of heat, humidity, or flammable materials.
Also, it must not be covered.
If you ever see a spark while charging your battery. Please inspect the
charging port of the battery and the tip of the charger. Please contact
Support@Ride1UP.com and share pictures.
Follow the steps when charging battery: Step 1. Turn the bike off. The LCD
will be off.
Step 2. Plug the charger (which is off) into the socket and then insert the
charger plug into the battery, which is also off. Make sure the charger’s tip
is not stressed or upporting the weight of the charger. Do not wiggle the
charger’s tip in the charging port of the battery.
Step 3. The chargers LED indicators light up in the following manner:
- The red LED lights on: The battery is being charged. (Figure A)
- The red LED light becomes green: The battery is fully charged and you can unplug the charger. (Figure B)
NOTE: It takes 3-6 hours for the battery to be fully charged when using
the standard charger supplied with the bike.
Do not leave the battery unattended while plugged into the charger.
Do not store the batteries connected to the charger.
Do not wiggle the tip of the charger in the battery port.
7.1 Battery Basics & Care:
NOTE: Never charge your battery when it’s temperature or the space it is
stored in is below freezing. Failure to follow this rule could result in
serious injury, death, and property damage. The chargers do stop charging when
the battery is fully charged. When charging your battery, do not charge near
any potentially flammable material. Charge in a safe fire-resistant space. If
you are storing the e-bike for more than a day, do not leave it plugged in. It
is best to leave it charged to 80% but unplugged. The button on the top of the
battery works as a charge gauge. It is not an on-off button. When riding
always plug the charger port with the rubber cover. If moisture gets in, the
battery can be destroyed. Everyone is encouraged to learn a little bit more
about the basics of lithium ion battery care and proper treatment. For
extended life, charge your battery to 80% and use it until it is at 20%.
Depending on the charge level when plugged in, it takes 3-6 hours for the
battery to fully charge when using the standard charger supplied with the
bike. Charging for 1-2 hours will keep it near 80% depending on last usage.
You can check the charge percentage on the display. If storing for periods
longer periods (a week or more), it is a good idea to store your battery with
a 40-80% charge. Check the battery once a month. If the battery drops to 25%
or lower, charge it up to 40-80%. Recommended storage temperatures are
50°-77°F and will provide the best performance out of the battery. Storage
should be done in a dry area.
LCD Display Instructions:
8.1 Power On/Off
Press the POWER button to turn on. Press and hold the POWER button for 3
seconds to turn off. The Display automatically shuts down when the bike is not
used for 10 minutes.
- It is best practice for safety, to only turn on your electric bike once you have lifted your leg over the bike and are straddling the frame. You should turn it on before you begin riding, but only once you are ready to ride.
- It is also best practice for safety to turn off the bike when you are done riding after you dismount from the seat, but before you lift your leg over the bike to get off. If you stop to look at something or talk with someone, please turn off your bike for safety.
- Once the bike is powered on, the throttle is active, if pushed it will cause the bike to accelerate. If PAS is on and at 1 or higher, if the pedals are bumped and move forward when next to or moving the bike, power will be sent to the motor and the bike will accelerate.
- Turning it on and off as described above will minimize the chance of the bike accelerating unintentionally.
8.2 Pedal Assist System (PAS) Level Operating
The assist level ranges from Level “0” to Level “5”. Level “1” is the minimum
power and Level “5” is the maximum. To change the assist level, press the
MINUS (-) or PLUS (+) buttons until desired level is displayed in the top
right corner.
For the most up to date documents, bike models, additional information,
instructional videos, And more visit us at Ride1UP.com
8.3 Speed & Mileage Mode Switch
Pressing the MODE (M) button displays the following in this order: RUNNING
SPEED→TRIP DISTANCE→ TRIP TIME→ MAXIMUM SPEED→AVERAGE SPEED→MOTOR POWER.
8.4 Backlight On/Off
Press and hold UP button for 2 seconds to turn on/off the display backlight
and headlights if wired.
8.5 Walk/Push Assist (4mph)
Press and hold MINUS (-) button for 2 seconds enters the walking mode until
released.
8.6 Off Road Mode
The Revv 1 is shipped with a default Class 2 (pedelec) setting which limits
top speeds to 20mph using throttle and pedal assist. For speeds more than
28mph, rider must contact Ride1Up Customer Support to acknowledge private road
use only and compliance with local laws and regulations. The rider must
execute the Release of Liability, Waiver of Claims, and Indemnity Agreement
before instructions are given to the rider on how to unlock the Off-Road Mode.
When you have access to safe terrain on private property, Off-Road Mode allows
riders to achieve speeds more than 28mph. Top speeds are dependent on many
factors such as rider strength and weight, terrain, and weather conditions and
should only be access after the reading and understanding all sections of the
entire manual in addition being
experienced riding the bicycle in Class 3 mode.
Riders must have the physical condition, reaction time, and mental capability
to ride safely and manage traffic, road conditions, sudden situations, and
respect the laws governing electric bike use where they ride. Please refer to
Section 1 for all full Safety Notes.
Rider is responsible for referring to all local laws and regulations before
accessing Off-Road Mode
NOTE: ◆ THE DISPLAY MAY VARY BASED ON GENERATION. PLEASE REFER TO OUR
ONLINE USER MANUAL BASE FOR UPDATED OR PREVIOUS MODELS.
Error Code Troubleshooting:
In the event of a problem with the electrical components of your bike, the
display will show an error code. The error code may only appear briefly when
the problem occurs. If an error occurs and you can do so safely, glance at
your screen to see if an error code is present. Compare the code with this
list below and how to resolve:
9.1 Error Codes/Source of the Error:
Code | Error |
---|---|
Ox01 | Display is in normal condition |
0x03 | The ebike is braking |
0x04 | The throttle is not homing (staying in the hing position) |
0x05 | The throttle is broken |
0x06 | Battery is under voltage protection |
0x07 | Overvoltage protection |
0x08 | The hall sensor is broken |
0x09 | The motor phase is broken |
Ox10 | The controller temperature is high enough to reach the protection point |
0x11 | The motor temperature is high enough to reach the protection point |
Ox12 | The current sensor is broken |
0x13 | The battery temperature is broken |
0x14 | The temperature sensor in motor is broken |
0x15 | The temperature sensor in the controller is broken |
0x21 | The PAS is broken |
0x22 | The BMS communication is failing |
0x23 | The front light is broken |
0x24 | The front light has failed |
0x25 | The torque signal of the torque sensor has failed |
0x26 | The speed signal of the torque sensor has failed |
0x30 | The protocol has failed |
Warranty Information:
NOTE: (Full warranty terms can be found at https://ride1up.com/terms-
and-conditions/)
All Ride1UP electric bikes come with a One-Year Limited Warranty from date of
purchase. Defective items or parts will be replaced and shipped to the holder
of the warranty only. Warranties are not transferable to parties other than
the original purchaser. All purchases must be made directly from Ride1UP.com.
If purchase was not made on Ride1UP.com, you must register your product by
emailing support@ride1up.com with the original
receipt of purchase.
The warranty covers product defects only that were already present at time of
handover. It does not cover normal wear and tear, product misuse, act of God,
accident, commercial use, alterations, modifications, improper assembly, water
damage, extreme riding, installation of electrical or mechanical components
that have been modified, altered, or replaced with third-party parts, operator
error and improper follow-up maintenance. The warranty is only upheld if the
user has followed all the rules in the owner’s manual. Ride1UP reserves the
right to make judgment determinations of proper use based on the evidence
provided and may require photos and/or videos of the items in question.
Damages resulting from improper assembly are not covered by the warranty. The
components that are covered are: Frame, Fork, Saddle, Stem, Headset,
Tires, Battery, Brakes, Hubs, Freewheel or Cassette, Chain, Internal
Controller, Display, Grips, and Motor.
10.1 How to Handle Warranty Claims:
In the event the E-bike is damaged during shipping, we will file a claim with
the shipping company for major damage and send a replacement part when
necessary. Minor scratches to components don’t necessitate replacement or any
refund, but for major aesthetic damage a credit may be issued, or replacement
sent if the item is severely damaged. We will not cover any damage caused when
owner sets up their own shipping option including using a freight forwarding
or similar service.
Ride1UP will cover labor and parts involved in handling the guarantee within
the 30-day period after purchase. It is the owner’s responsibility to
immediately inspect your bike on receipt, maximum within 3 days. Shipping
claims are time sensitive. To quickly resolve the issue, the owner must send
an email with a photo and/or video if appropriate to
support@ride1up.com.
After the first 30-days, Ride1UP will ship replacement parts of defective
items within one year at no charge. The owner will be responsible for labor.
Warranty parts will be shipped within the U.S. only at our cost. It will be
necessary to send an email with a photo and/or video as requested to
support@ride1up.com so we can determine if it is
covered under the warranty. Ride1Up cannot approve any warranty claims without
obtaining the proper video and photo documentation.
Ride1UP reserves the right to make judgment determinations of proper use based
on the evidence provided and may require additional photos and or videos of
the item or issue in question.
For the most up to date documents, bike models, additional information,
instructional videos,
And more visit us at Ride1UP.com
References
- Battery University Homepage
- Electric Bikes: Find The Best Value Electric Bike | Ride1Up
- Electric Bikes: Find The Best Value Electric Bike | Ride1Up
- Support : Ride1UP
- Best Value Electric Bike | Ride1UP 500 series | Contact Us
- Terms and conditions | Best Electric Bike Under $1000 | Ride1UP
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>