RENPHO RF-SNM060 Shiatsu Neck and Shoulder Back Massager User Guide

June 9, 2024
Renpho

RENPHO RF-SNM060 Shiatsu Neck and Shoulder Back Massager

RENPHO-RF-SNM060-Shiatsu-Neck-and-Shoulder-Back-Massager-
Product

Thank you for choosing the RENPHO Shoulder and Neck Massager. Please read this user manual before using the product and retain it for future reference.

CAUTION

  • TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER. THERE ARE NO SERVICEABLE PARTS INSIDE.
  • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

Danger The lightning flash with an arrow-head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” with the unit’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

Warning The alert the exclamation user to the point presence within an of important equilateral triangle operating is and intended to maintenance(servicing) instruction in the literature accompanying the unit.

IMPORTANT To reduce the risk of electric shock, this product has a polarized plug (one prong is wider than the other). For safety reasons,
this plug will only fit into a polarized outlet the correct way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. DO NOT bypass this safety feature in any way.

IMPORTANT SAFETY INSTRUCTIONS

All of the safety and operating instructions should be carefully read, adhered to, and followed before the unit is operated. When using an electrical appliance, basic precautions should always be attended to including the following:

DANGER
To reduce the risk of electric shock:

  1. Always unplug this appliance from the electrical outlet immediately after using it and also before cleaning.
  2. DO NOT reach for an appliance that has fallen into water. Unplug immediate­ly.
  3. DO NOT use the massager while bathing or showering.
  4. DO NOT place or store the appliance where it can fall or be pulled into a tub or sink.
  5. DO NOT place in or drop into water or other liquids.
  6. Never use pins or other metallic fasteners with this appliance.
  7. Carefully examine the covering before each use. Discard the appliance if the covering shows any signs of deterioration, such as blistering or racking.
  8. DO NOT operate it in a wet or moist environment. Keep the massager dry.

WARNING
To reduce the risk of burns, fire, electric shock, or injury to persons:

  1. The appliance should never be left unattended while on.
  2. DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  3. Close supervision is necessary when this appliance is used by or near children, invalids, or disabled persons.
  4. Use this appliance only for its intended use as described in this manual. DO NOT use attachments not recommended by the manufacturer.
  5. Never operate this appliance under these circumstances: the massager has a damaged cord or plug; the massager has been damaged or encountered a heavy fall; the massager has been dropped into water. DO NOT attempt to fix it yourself. Return the appliance to a service center for examination and repair.
  6. DO NOT carry this appliance by its power supply cord or use the cord as a handle.
  7. DO NOT crush this appliance when storing away.
  8. Keep the cord away from heated surfaces.
  9. Never drop or insert any object into any openings.
  10. DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
  11. DO NOT operate in the presence of explosive or flammable fumes.
  12. To disconnect, set all controls to the off position, then remove the plug from the outlet.
  13. DO NOT overload the electrical outlet. Use only the power source as indicated.
  14. To avoid the risk of electric shock, DO NOT disassemble or attempt to repair the appliance. The incorrect repair can cause a risk of electric shock or injuries when the unit is used.
  15. Never remove the plug from the outlet by pulling the power cord.
  16. Before use, please consult a medical professional if you have any of the following: thrombus, aneurysm, vein dilatation, spinal bending, heart disease, or hypertension.
  17. DO NOT use simultaneously with artificial heart, electrocardiogram scanner, or electronic medical equipment.
  18. People sensitive to heat must use the heated feature with caution.
  19. Stop using if you feel unwell.

Warning

  • The device is NOT to be used for commercial use or medical purposes. If you have health concerns, consult your doctor before using the Shiatsu Neck and Back Massager
  • ONLY use indoors!
  • DO NOT use the device in damp rooms (e.g. when bathing or showing)
  • DO NOT Wash!
  • DO NOT dry clean!
  • After using this device for 20 minutes, allow it to cool for 30 minutes before using it again.

PRODUCT FEATURES

  1. Control Panel
  2. Shiatsu Nodes
  3. Positioning Handles
  4. DC Power Port
  5. Power Adapter

OPERATION INSTRUCTION

  1. Connect the Power Adapter to the DC Power Port then plug the Power Adapter into an electric outlet.
  2. Grip the Positioning Handles and drape the main unit around your neck with the Shiatsu Nodes at the center of your back.
  3. Press” ” the POWER ON/OFF Button. The massager will turn on.
  4. Press “ ” MASSAGE DIRECTION Button to change the massage direction.
  5. Press “ ” the HEAT Button to activate heat; press it again to deactivate heat.
  6. Use the Positioning Handles to reposition the Shiatsu Nodes to other areas of the neck and back.
  7. Press” ” POWER ON/OFF Button at any time to turn the unit off.
  8. The unit shuts off automatically after 15 minutes of continuous use.
    NOTE: Using the heat function for more than 15 minutes at a time is NOT recommended. Allow the massager to cool between heat cycles.  NOT recommended. Allow the massager to cool between heat cycles.

MASSAGE AREAS

RENPHO-RF-SNM060-Shiatsu-Neck-and-Shoulder-Back-Massager-
fig-6

PRODUCT CARE AND MAINTENANCE

  1. Place the massager in a safe, cool, and dry place when not in use.
  2. After unplugging, wipe with a soft, damp cloth using non-abrasive cleaners.
  3. Never submerge the unit in any liquid.
  4. Keep away from all solvents and harsh detergents.
  5. DO NOT attempt to repair this massager. There are no user-serviceable parts.

SPECIFICATIONS

  • Model: RF-SNM060
  • Input: 12V = 2.5A
  • Rated Power: 30W
  • Package Content: Massager, Power Adapter, User Manual

TROUBLESHOOTING GUIDE

PROBLEM CAUSE SOLUTION

Massager doesn’t turn on

| The power adapter plug is loose| Reconnect the plug to the outlet

Power is off

| Press the power button to turn

on the massager

No power| Try a different power outlet

Shuts off automatically

|

The 15-minute timer

| The massager has a timer and will turn off on its own after 15 minutes. You can press the power button to start another 15-minute massage
The massager’s overheat protection feature will switch off the massager automatically when too hot| Wait for the massager to cool down before powering it back on

CUSTOMER SERVICE

If you have any product questions or concerns, don’t hesitate to contact us directly at support@renpho.com or call our customer service hotline:

© Tel: +1(844)417-0149 (US ONLY) Monday-Friday 9:00 AM-4:30 PM
@ Email: support@renpho.com (US&CA&AU)

WARRANTY (1-YEAR-LIMITED)

The manufacturer’s warranty is void under the following circumstances but not limited to:

  1. Improper or inadequate maintenance or modification.
  2. Accident, misuse, abuse, contamination, or other external causes.
  3. The use of unspecified adapters and accessories.
  4. Loss or damage in transit.
  5. Damages occur as a result of one’s failure to follow instructions.
    This warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed.

FCC Statement

This device complies with ICES-003 Rules and US Electronic Code of Federal Regulations 47 CFR FCC Part 15; Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer­ence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help with the supplied fastener. DO NOT hang the unit by the power cord.

JOICOM CORPORATION
5984 Archibald Ave. Building 1, Suite 1, Eastvale, CA 92880 Shenzhen Runfeng Digital Technology Co., LTD Chuanghui Building, Intersection of Banxuegang Boulevard and Yongxiang Road, Bantian Subdistrict, Longgang District, Shenzhen, China

FAQs

What is the difference between the “FULL” and “SMART” modes ?****

The “FULL” mode is for a full body massage, while the “SMART” mode is for a specific part of the body.

How long can I use it?****

You can use it for 30 minutes each time.

How often can I use the shiatsu massager?****

You can use your shiatsu foot massager as often as you want, but we don’t recommend having more than three sessions a day.

What are the benefits of neck and back massagers?****

Many types of neck massagers can be used to alleviate back, shoulder, and neck pain at home. Neck massagers can provide relief from neck pain caused by strains, sprains, and conditions such as osteoarthritis. In addition, they can be used to reduce the discomfort caused by tension headaches.

Can you use a shiatsu massager every day ?****

We recommend you use it no more than 3 to 4 times a week for maximum massage benefits. An easy way to think of it is to set yourself on a schedule to use it every other day while at home.

Are neck massagers healthy?****

As long as you follow manufacturer instructions, neck massagers are a safe, effective way to reduce neck pain. With proper use, they can reduce stress, relieve pain, and improve circulation to tight or overused areas.

What is the function of a neck and shoulder massager?****

Neck and shoulder massagers are devices that people can use to relieve muscle pain and stiffness. They are available from online providers, and some have a portable design and an adjustable massage intensity.

What is the duration of a shiatsu massage?****

The typical Shiatsu session lasts for about 60–90 minutes.

When should you not do a shiatsu massage?****

Shiatsu should be avoided if you have high blood pressure, heart rhythm trouble or diabetes, and these are not controlled. Areas of your body with local open wounds, recent scars, inflammation, varicose veins etc. will be avoided during the treatment and are local contraindications.

How often should I use a neck massager?****

One-hour sessions two or three times a week appear to be best, said study researcher Karen Sherman, senior scientific investigator at Group Health Research Institute in Seattle.

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