RENPHO RF-FM059HS WiFi Smart Foot Massager User Manual
- June 5, 2024
- Renpho
Table of Contents
RF-FM059HS WiFi Smart Foot Massager
User Manual
JOICOM CORPORATION
165 E. Freedom Ave.,
Anaheim, CA 92801 United States
TEL: 1(844)417-0149
Thank you for your purchase of the REN PHO WiFi Smart Foot Massager.
The WiFi Smart Foot Massager offers a comfortable shiatsu massage.
While enjoying foot relief, you should use it with care and safety in mind. To
ensure safety and avoid any property damage, please read this manual carefully
and use it as indicated. Non-compliance may cause serious injuries or death
and/or severe property damage.
Please feel free to contact us if you meet trouble while connecting or using
the “Gennec” App.
Important Safety Instructions
Notice
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This product is not intended for medical use. It just offers a shiatsu and air compression function.
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Any Individual who may be pregnant or recently given birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor’s care should consult with a medical professional before using a massaging device designed for home use.
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NEVER use any massager on open wounds, discolored areas, or any area of the body that is swollen, burned, inflamed or where skin eruptions or sores are present.
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If you have any concerns regarding your health, consult your doctor before using your massager.
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Use this appliance only for its intended use as described in this manual.
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The foot massager fits up to US Men’s size 12 (EU Men’s size 46)
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The use of non-rated voltage not (DC 12V/4A) is prohibited.
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Use the appliance on a dry sturdy level surface.
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It is prohibited for non-professional personnel to repair the massager or replace parts.
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Ensure that the operation of this product does not exceed more than 30 minutes at any given time.
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If the power cord is damaged, it must be replaced by the maintenance department or similarly qualified persons approved by the manufacturer so as to avoid potential hazards.
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If you feel unwell or in any unusual discomfort, please stop using the product immediately.
·lf a high temperature or foul odor is experienced while using the product, stop using it immediately and unplug the device. -
Ensure that your hands are dry when operating the controls or removing the plug.
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Unplug the power cord from the outlet after use.
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If you want to cut off the power, please turn off all operation controls and then unplug the power.
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Please keep the product clean. You can use a soft cotton cloth and neutral detergent to clean it.
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The product possesses a temperature-protection device; it will automatically shut off when the temperature exceeds the safe limit.
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Close supervision is necessary when this appliance is used by children, invalids, or disabled persons.
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Always keep the unit horizontally whether used or not.
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Always unplug the unit when moving the unit.
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Keep cord away from heated surfaces.
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Unplug the power after use or before cleaning the product.
Caution
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DO NOT pour water into the product.
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DO NOT leave the product outdoors.
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DO NOT use or store the appliance in wet environments or high temperatures.
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DO NOT use sharp objects to handle the product in order to avoid damage.
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DO NOT stand when you are using the massager. Do not place excessively heavy objects on the device in order to avoid damage.
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DO NOT use the product on a seat that can be slid or shaken.
Please sit firmly before using it to prevent accidents. -
DO NOT immerse the machine in water or any other liquid.
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DO NOT operate this appliance if it has a damaged cord or plug if it is not working properly if it has been dropped or damaged or dropped into water.
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NEVER drop or insert any object into any opening.
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DO NOT use the product in a humid or dusty environment to avoid product failure.
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DO NOT place the product near electric heaters, near stoves, or in direct sunlight.
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DO NOT step on or drag the power cord.
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DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
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DO NOT move the machine by dragging a cord or using the cord as a handle.
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DO NOT place or store appliances where they can fall or be pulled into a tub or sink.
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DO NOT attempt to plug or unplug the machine when your feet are in the massager.
About the REN PHO WiFi Smart Foot Massager
What’s in the box
WiFi Smart Foot Massager x 1
User Manual x1
Power Adapter x 1
Production Instruction
Using WiFi Smart Foot Massager
Operation Instruction with Control Panel
- Connect the plug to the power source. You will hear one beep and the power indicator blinks green twice. After about 5 seconds, the power indicator blinks green rapidly(Twice a second).
- Touch the Power button on the control panel. The foot massager begins to work. The default kneads intensity and air intensity are low levels (L). The default auto shut-off time is 15 minutes. The default heating function is Full on.
- Touch the Time button to change the auto shut-off time to 15/20/25/30 minutes and the indicator light will be red(15min)/purple(20min )/ purple (25min )/blue(30min ).
- Touch the Knead Intensity and Air Intensity buttons to adjust the knead and air pressure intensity(L, M, H), or turn off the knead and air pressure intensity. The corresponding intensity indicator light is red or all off.
- Touch the Heat button to change the heating area to Full/Bottom/Instep/ Off and the indicator light will be purple(Full)red(Bottom )/ blue(instep )/ off(Off).
WiFi Indicator Status
is off| The smart foot massager is not connected with power. You enter the
wrong WiFi password or the VVIFi signal is weak while you connecting. The WiFi
light will turn off. Get more details on page 20.
blinks twice a second| The smart foot massager is in Default Configuration
Mode.
blinks once every two seconds| The smart foot massager is on AP Configuration
Mode.
is on and not blinking| Configuration with the Gennec app is complete.
Operation Instruction with APP
App Installation & Registration
Note: Due to continuous updates and improvements, the “Gennec”
An app may appear slightly different.
Search and download the “Generic” App from Apple App Store/Google Play. Or you
can download it by scanning the QR code below.
Note: For iPad download, please choose filters-support-iPhone only.
-
Open the “Gennec” App. To create a new account, tap Register.
If you already have an account, tap Login. -
Open the “Gennec” App, select “Register”, read the “Privacy Policy”, and select “Agree”.
-
input a valid mobile number or email address and select “Continue”. Input Verification Code, then log in.
Default Configuration Mode
Please check the following before use:
- It only supports 2.4G WiFi communication protocol.
- Your smart device is connected to WiFi.
- Your smart device is close to your foot massager.
The WiFi signal is strong while connecting.
Make sure your smart device is connected to WiFi first. Connect the plug to the power source. You will hear one beep and the power indicator blinks green twice. After about 5 seconds, the power indicator blinks green rapidly(Twice a second). Then you can open the “Gennec” App.
Tap “Add Device” or +,
Choose Smart Foot Massager.
Tap” Confirm indicator rapidly blink”.
Choose the right WiFi and enter the WiFi password.
Note: The new product will take a little long time to connect for the
first time. Please be patient. After the first successful connection, later
use will connect soon.
After it connects successfully, you will hear a beep. The power indicator
light is solid green. The smart foot massager will show on as below. 
AP Configuration Mode
Note: If you can not connect successfully in this mode, you can select AP
Mode to connect. The process is below.
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Long touch the Power button of the device to make the power indicator light blink green slowly(Once every two seconds).
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Select AP Mode
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Tap” Confirm indicator slowly blink”.
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Choose the right WiFi and enter the WiFi password.
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Connect your mobile phone to the device’s hotspot. The hotspot’s name is always SmartLife_XXXX.
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Choose SmartLife_XXXX and connect. “XXXX” is a code consisting of numbers and letters. Every foot massager’s code is different.
Then tap “CONNECT”.
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When SmartLife_XXXX is connected (no Internet access), tap “Gennec” to enter, and you will find it is connecting. After it connects successfully, you will hear a beep. The power indicator light is solid green.
App Operation
- Tap “Power”. The foot massager begins to work with the power indicator light green. The default kneads intensity and air intensity are low levels (L). The default auto shut-off time is 15 minutes. The default heating function is Full on. (If you have turned on the massager before, the app will show the remaining massage time and the mode you choose before after you connect your massager with the app)
- Adjust the timer(15Min, 20Min, 25Min, 30Min), The timer indicator light will turn to red(15min)/purple(20min)/purple(25min)/blue(30min).
- Adjust the knead and air pressure intensity(Low, Mid, High), or tum off the knead and air pressure intensity. The corresponding intensity indicator light is red or all off.
- Tap “Heat” to choose the heating area(Bottom, Instep, Full), or turn off the heating function. The heat indicator light will turn to red(Bottom)/ blue(Instep)/purple(Full) or off.
- Tap “Favourites”, and you can favorite and name this massaging mode for later use. And you can find your favorite mode in .
- Tap “Discover”, you can skim other RENPHO massagers.
Sharing Function
If your family and friends have a “Gennec” account too, you can share your
massager with them for use. The process is below.
-
Tap .
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Tap “Share Device”.
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Tap “Add Sharing”.
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Enter the Mobile Phone/Email you want to share. Tap “Done”. Then your family or friends could operate the massager with APP.
Remove or Reset Your Smart Foot Massager
Remove or reset your smart foot massager can help you troubleshoot any issues
you may meet, including if your massager has gone offline.
Note: Hard resetting the massager will erase all of your custom settings and
restore the default settings.
-
Delete the massager from the Gennec app
step 1: Tap
Step 2: Tap “Remove Device”
-
Reset your massager. Long touch the Power button of the device, the massager will reset after two beeps.
Product Care and Maintenance
To Clean
- Disconnect the product from the power supply before cleaning.
- Take out and wash the foot sleeves.
- Wipe the product with a soft cloth and mild,non-corrosive detergent.
Attention: DO NOT wash the massager with water and spill water inside the product.
To Store
- Unplug the adapter from the massager. Periodically straighten the cord if it becomes twisted.
- Store the massager in a cool, dry area.
Specifications
Product name: RENPHO WiFi Smart Foot Massager
Model: RF-FM059HS
Rated Voltage: 12V
Rated Watt: 48W
Product Dimensions: 16.8(L)in x 15.3(W)in x 9.7(H)in
Product Weight: 7.7Ib
Troubleshooting
| Problem | Reason | Solution |
|---|
Not operating
–| 1. Not power| Make sure the machine is
properly plugged in the power supply and the Power interface is strongly
connected
2.Do not tum on the massager| Touch the Power button on the
control/Tap “Power” on App
3. Setting time is up| Restart WiFi Smart Foot Massager
4. Continuous use time is too long, the product is overheating, automatically
shut down| Restart after cooling down
Can not connect to WiFi| 1. Your smartphone is too far from your foot
massager| Get your smartphone dose to your foot massager and be sure the WiFi
signal is strong
2. Your WiFi signal is not strong enough| Select AP Mode to connect, please
consult the process on page 10.
3. Someone has contacted your massager before.
(Solid green means connected)| Remove others’ devices or restart, please
consult the process on page 18
4. The WiFi is not a 2.4G communication protocol.| Select 2.4G WiFi
communication protocol.
The WiFi light is off| You enter the wrong WiFi password or the WiFi signal is
weak while you connecting. The WiFi light will turn off.| Long touch the Power
button of the device to make the WiFi light blinks again.
The WiFi light will turn off for some seconds while your massager is under App
connecting status.| This is a normal state, please don’t worry. The extinction
time depends on the WiFi signal strength.
If not, please contact our customer service via
support@renpho.com
The manufacturer’s warranty is void under the following circumstances but not
limited to:
Improper or inadequate maintenance or modification.
Accident, misuse, abuse, contamination, or other external causes. The use of
unspecified adapter and accessories.
Loss or damage in transit.
Damages occur as a result of one’s failure to follow the instructions. This
warranty does not apply to expendable or consumable parts and does not extend
to any product from which the serial number has been removed.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Customer Service
TEL: 1-(844)-417-0149(US)
9:00am – 4:30pm (US)
E-mail: support@renpho.com (US)
Web:https://www.renpho.com
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